every moment is a marketing moment

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Every Moment is a Marketing Moment Dana Lawrence Director of Communications & Grassroots Advocacy Michigan Primary Care Association YOU CAN CREATE A BUZZ ABOUT YOUR HEALTH CENTER Administrative & Executive Assistants Training June 3, 2014 | Great Wolf Lodge, Traverse City

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Every Moment is a Marketing Moment. YOU can create a buzz about your health center. Administrative & Executive Assistants Training June 3, 2014 | Great Wolf Lodge, Traverse City. Dana Lawrence Director of Communications & Grassroots Advocacy Michigan Primary Care Association. - PowerPoint PPT Presentation

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Page 1: Every Moment is a Marketing Moment

Every Moment is a Marketing Moment

Dana LawrenceDirector of Communications & Grassroots AdvocacyMichigan Primary Care Association

YOU CAN CREATE A BUZZ ABOUT YOUR HEALTH CENTER

Administrative & Executive Assistants TrainingJune 3, 2014 | Great Wolf Lodge, Traverse City

Page 2: Every Moment is a Marketing Moment

It Takes a Village

Who’s job is it?

Page 3: Every Moment is a Marketing Moment

Know who is “officially” responsible for your Health Center’s marketing, communications, media relations, public relations

#1

Page 4: Every Moment is a Marketing Moment

Follow your Health Center’s “rules” to helpstrengthen its brand

#2

Page 5: Every Moment is a Marketing Moment

Follow your Health Center’s “rules” to help strengthen its brand

#2Logo usageStyle guideMedia policySocial media policyCustomer service

etiquette

Page 6: Every Moment is a Marketing Moment

Establish, nurture relationships with elected officials (and staff)

#3

Page 7: Every Moment is a Marketing Moment

Establish/nurture relationships with reporters/journalists

#4Connect to media point

personEverything is

“on the record”Reporter first/

friend second

Page 8: Every Moment is a Marketing Moment

Share news that your Health Center’s communications point person can turn into a story to pitch to the media

#5

[email protected]

Page 9: Every Moment is a Marketing Moment

Be on the lookout for your Health Center in the news

#6Read local paperWatch local TV“Clip” news coverageShare everywhere Send to

[email protected]

Page 10: Every Moment is a Marketing Moment

Be on the lookout for your Health Center in the news

#6

http://www.google.com/alerts

Page 11: Every Moment is a Marketing Moment

Invite elected officials AND the media to events#7

http://healthcenterweek.org

Page 12: Every Moment is a Marketing Moment

Take your camera with you everywhere#8

http://www.picmonkey.com

Pictures tell a thousand words

Video is even more compelling

Use your smart phone

Get signed media release forms

Page 13: Every Moment is a Marketing Moment

Take your camera with you everywhere#8

http://www.youtube.com/watch?v=lfDXsOyfuF8

http://www.animoto.com

Page 14: Every Moment is a Marketing Moment

Help identify effective spokespeople#9

http://youtu.be/E3wpcGopTAk

Page 16: Every Moment is a Marketing Moment

Advocate!#11 http://www.mpca.net

Page 17: Every Moment is a Marketing Moment

Dana LawrenceDirector of Communications

& Grassroots Advocacy

Michigan Primary Care Association

[email protected]@danaslawwww.mpca.net

Questions?