marketing [3.0] in the moment

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The new paradigm of marketing 3.0 when value and meaning is the main aim how to winning customer's heart

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Page 1: Marketing [3.0] in the Moment
Page 2: Marketing [3.0] in the Moment

welcome in web 3.0 marketing

THE WORLDS IS FLAT – Thomas L. Friedman

Page 3: Marketing [3.0] in the Moment

marketing chronicle

Before 21st century(till the end 1990’s) ↗ Selling concept ↗ Product orientation

Page 4: Marketing [3.0] in the Moment

marketing chronicle

Fenomena: ↗ Digital marketing ↗ Green marketing ↗ Marketing with meaning

After 1990’s ↗ Marketing as a whole new concept ↗ Customer orientation

Page 5: Marketing [3.0] in the Moment

↗ Zero economy phenomena ↗ Online survey methodology ↗ engage customer in social media ↗ Online shopper ↗ Ad campaign ↗ Rich media ↗ Ad serving

Page 6: Marketing [3.0] in the Moment

Internet Uses ↘ Most common products researched online and bought

offline: Cars, computers, travel, electronics, books appliances, music, sporting goods and clothing.

Page 7: Marketing [3.0] in the Moment

Internet Uses

↘ 25% of all business-business purchases are done online

↘ 54% of email users have responded to e-mail advertisements (2004)

↘ Internet retail is 2.5% of all retail sales

Page 8: Marketing [3.0] in the Moment

Impact of Internet on Marketing

The following 3 functions can cost up to 30% of COGS, expectations are that these costs can be reduced to 10-20% via e-commerce.

↘ Sales ↘ Marketing ↘ Distribution Systems

Page 9: Marketing [3.0] in the Moment

Impact of Internet on Marketing

operating costs can be substantially lowered, the business must have:

↘ Infrastructure (perhaps vested technology as a fixed cost or leased as an added operating expense (can void net gain))

↘ Focus and design of company (bricks and mortar vs. virtual?)

Design of Website must be conducive to the IMC plan and established to the benefits of the target audience:

Page 10: Marketing [3.0] in the Moment

Trend: Benefit keys:

↘ Muncul berbagai keinginan orang untuk, berbagi ide, kreativitas

↘ Tersegmentasinya masyarakat dalam menggunakan teknologi dan internet

↘ Social media

↘ facebook, Linkedln ,My space—merubah paradigma periklanan

↘ Youtube, scribd, flickr-----harapan membangun awareness

↘ Squidoo, blog, wikipedia----User generated content

↘ Digg, delicious, stumbleupon(book marking)---memungkinkan pengguna utk mengorganisasikan web pengalaman

Page 11: Marketing [3.0] in the Moment

Problem1

Tren yang tidak akan pernah berubah adalah: Orang-orang akan terus mendapat kesibukan dan memiliki sedikit waktu untuk interaksi

Bagaimana bisa mentarget dalam kondisi lalu lintas yang padat?

Page 12: Marketing [3.0] in the Moment

Problem2:

Web 2.0 menciptakan cara2 baru/metode baru dlm interaksi Tapi kemudian tujuan ini akan menurunkan sentuhan manusiawi Ex: wikipedia

Menurunnya sentuhan manusiawi dalam berinteraksi

Page 13: Marketing [3.0] in the Moment

Problem3

Facebook, my space, flickr,----Sebagianbesar orang kini telah menjadi pribadi secara alami sehingga privasi akan menurun dengan cepat

Keterbukaan web 2.0 menjadi keterbatasan yg mencolok

Page 14: Marketing [3.0] in the Moment

Marketing web 3.0

Merupakan konvergensi dari teknologi baru dan perubahan cepat pola pembelian konsumen

Ditandai dg 5 komponen: 1. Micro blogging----kemampuan utk berbagi pemikiran dg

seperangkat kareakter yg singk---twitter, jaiku, plurk 2. Kelahiran dunia realitas virtual—interasi dalam settingan 3D---

rapat digantikan dg virtual realty show—second life, funsite 3. Kustomisasi---memungkinkan pengunjung membuat

pengalaman yg lebih personmal 4. mobile device 5. Collaboration on demand

Page 15: Marketing [3.0] in the Moment

SITUATION

ANALYSIS

MARKETING

STRATEGY

MARKETING

MIX DECISION

Implementation

& Control

Page 16: Marketing [3.0] in the Moment

Thank You ©2010. Ekhard

Presented on National Youth Interaction Forum @ Li Zhen Dao, UMC

Page 17: Marketing [3.0] in the Moment

About Me

The young protégé, Marketer & Business Scholar www.ekak-hardianto.com