everything we know. for you. norse consulting amanda allen scott becker max colaner johna johns...
TRANSCRIPT
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Everything we know. For you.
Norse Consulting
Amanda AllenScott BeckerMax ColanerJohna JohnsChristine KohrsAnn StewardTerry Stickels
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Objectives
Evaluation of the Taleo system Ease of job search and application
process Response time from the recruiter Interaction with the recruiter (if any)
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Data CollectionEvaluation Process
Applicant Date Applied Requisition
number Position Title Location
Start time End time Number of clicks Feelings Communication
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Application Process
Applied for 1-2 jobs per week beginning October 3rd through November 6th
Minimum of 12 per person Total of 89 jobs
Locations Drake University Hospital West Chester UC Health Business Center
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4 Categories of Concern
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The Signup
Locating Taleo page Easily misled
Navigation of Taleo page Buttons
Locations, font color and size Resume Upload and Formatting
Auto Populate function Missing information
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The Job Search
Multiple search option methods Did not seem to work correctly Multiple locations
Search Boxes Difficult and cumbersome Options are very broad
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The Job Search
Job titles Inconsistent across locations Vague titles and descriptions Inconsistent formatting
(abbreviations) System Navigation
Multiple locations Multiple jobs
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Communication
Unclear expectations Vague or unclear application status Status titles and descriptions Continual checking of one’s status Time frame on all applications Account options for further
communication
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Healthcare Comparisons
Christ Signup process very difficult Search process very easy Communication well done
Good Samaritan System very user friendly Easy to navigate and user friendly
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Healthcare Comparisons
Mercy - Taleo Lots of drop down boxes Prescreening test
Cincinnati Children’s - Taleo Informs user of auto-populate function Detailed job requirements Less compact screen
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Healthcare Comparisons
St. Elizabeth Account setup Good Communication
Tri-Health Very user friendly system Easy to navigate Easy search functions
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Internal comparisons by location
Application Received
Reviewing Resume
No Longer Under
Consideration
Total
University Hospital
33 (70.21%) 8 (17.02%) 6 (12.77%) 47 (100%)
UC Business Center
4 (18.18%) 4 (18.18%) 14 (63.64%) 22 (100%)
West Chester 1 (11.11%) 0 8 (88.89%) 9 (100%)
Drake 4 (36.37%) 0 7 (63.64%) 11 (100%)
Total 42 12 35 89 (100%)
After 6 weeks many of our application statuses are currently
listed as: Application Received and Reviewing Resume
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Suggestions
Route to Taleo Resume formatting Additional search criteria Job descriptions and titles Physical addressing Grouping of job categories Communications Application status and timelines Additional search functions
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In summary
Applicant Experience
Positive feedbackAutomated email system is valuableTaleo system is not uncommon in the healthcare sector or other business entitiesListing jobs by priorityContact with a recruiterFollow up applications easier