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    OVERVIEW OF THE EVOLUTION OF

    BROADBAND IN LATIN AMERICA

    Pyramid Research

    Andicom 2013

    2013 Pyramid Research www.pyr.com).

    The Pyramid Research Strategic Consulting Group

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    Contents

    1. Mobile Broadband Overtakes Fixed Broadband in Latin America

    2. LTE Drives Latin Americas Mobile Broadband Explosion

    3. LTE Commercialization Challenges & Implications

    4. Role of LTE/ Mobile Broadband in the Smart City

    2

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    3

    In Latin America,both fixed and mobile

    broadband servicesare expanding.

    While mobile broadbandtakes off across the region,

    the residential fixedbroadband services face

    challenges.

    Fixed broadband for

    business use will do better,fueled by operatorinvestments in fiber to the

    home (FTTH).

    With over 30% penetration of regions

    households, residentialfixed broadbandwill be limited in the long run due to the

    limited service coverage outside maincities and the high cost of the services.

    More opportunities will emerge in thebusiness sector. Pyramid projects thatbroadband access lines for businesseswill grow at 12% compounded averagegrowth rate in the next 5 years.

    The vast micro-enterprise segment willdrive the growth in fixed broadbandadoption among businesses.

    Meanwhile, mobile broadband isenjoying strong growth and gainingmomentum across the region as apotential substitute of fixed broadband,especially in cities where mobile is theonly option to access the Internet.

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    4

    xDSL leads Fixed Broadband in Latin America; FTTxExpands in Large Metropolitan Areas

    xDSL represents about 68% ofthe fixed broadband market inthe region.

    Mxico and Brazil have the

    highest penetration of FTTx,due to the large concentrationof enterprises and high-incomeconsumers in cities such asMxico City and Sao Paulo.

    We expect the upcominginstallations of fiber optic to

    improve significantly thebroadband connectivity acrossthe region0

    20

    40

    60

    80

    100

    120

    2011 2012 2013 2014 2015 2016 2017 2018

    Accesslines(millions) xDSL Cable FTTx

    Latin America xDSL, Cable and FTTx2011-2018

    Source: Pyramid Research

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    Mobile Broadband Emerges as a Substitute for FixedBroadband in Latin America

    Mobile broadband surpassed fixed broadband in 2012; Will reach 44% in 2018. Population density and terrain limit viability and reach of fixed broadband

    service, resulting in coverage gaps and high rates.

    Fixed versus mobile broadband penetration of populationLatin America, 2012-2018

    Source: Pyramid Research

    5

    0%

    10%

    20%

    30%

    40%

    50%

    2012 2013 2014 2015 2016 2017 2018

    P

    enetrationo

    fpopulat

    ion

    Fixed Broadband Mobile Broadband

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    Globally, Mobile Broadband Will Triple by 2018

    The global Mobile Broadband market is expected to achieve phenomenal

    scale in the next 5 years.

    Source: Pyramid Research 2013

    Year 2013N= 1.096 B

    6

    0.768

    1.096

    1.445

    1.836

    2.293

    2.778

    3.260

    0.000

    0.500

    1.000

    1.500

    2.000

    2.500

    3.000

    3.500

    2012 2013 2014 2015 2016 2017 2018

    BillionsofU

    sers

    Mobile Broadband Subscribers

    APAC37%

    NAM17%

    WE16%

    LATAM14%

    AME9%

    CEE

    7%

    Mobile Broadband Subscriptions By Region

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    Emerging Markets Lead the Mobile Broadband Explosion

    We project that emerging markets will grow twice as fast as developed world

    markets, 35% compounded annual growth compared to 17%.

    Source: Pyramid Research 2013

    Mobile Broadband CAGR2012-2018

    18%

    27%

    27%

    32%

    84%

    18%

    35%

    0% 20% 40% 60% 80% 100%

    United States

    Africa Middle East

    World

    Latin America

    China

    Developed Markets

    Emerging Markets

    7

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    Drivers of Mobile Broadband

    Source: Pyramid Research

    Consumer

    Sustained increase inmobile subscriptions,Internet usage andsmartphonepenetration

    Increased socialnetworks traffic /webbrowsing

    Consumers embracemultiple mobile devices

    Explosive growth invideo content and

    demand

    Businesses

    Enterprise mobilization

    Rise in mobile e-commerce

    Video collaboration andbusiness networking

    Digital marketing

    4G spectrum auctions &licensing

    Aggressive LTEdeployment by

    operatorsRapid proliferation ofdata-enabled devicesecosystem in allspectrum bands bymanufacturers

    Universal accessmandates & smart

    city initiatives

    Governments &Telecoms Industry

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    Smartphones, Multiple Devices, Larger Screens FuelBroadband Data Consumption

    Globally, 50% of all mobile handset sold

    are smartphones. Share to rise increaseto 68% by 2018.

    Latin America smartphone sales to growfrom 36% to 59% of all mobile phoneswithin 5 years, a 24% CAGR.

    The rapid adoption of tablet computersand the consumers adoption of multiplemobile devices to access data and socialapplications also have a multiplier effecton bandwidth consumption per user(megabytes).

    Larger screens and high definition

    features are enabling easier videoviewing from the various mobile devices.As a result video has become the fastestgrowing application driving mobilebroadband traffic.

    Source: Pyramid Research

    0

    50

    100

    150

    200

    250

    300

    2012A 2013E 2014E 2015E 2016E 2017E

    Unitssold(millions)

    Smartphone salesHandset total sales

    Latin America Smartphone Penetration

    2012-2017

    9

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    Substantial portion of TV/videocontent is consumed over theInternet from Smartphones.

    Over 6 billion hours of video arewatched each month on YOU TUBE.25% of the global watch timecomes from mobile devicesover

    1 billion views each day

    More traffic from two-way videocalls (mobile-to-mobile and videoteleconferences) is going mobile

    The quality of user experience is

    paramount on video. Super fastmobile broadband is a necessity tomeet the speed and coveragedepth required for reliable videodelivery.

    Source: Ericsson mobility report 2013

    Video Hours Viewed by Device Type

    1.2

    3.1

    4.2

    5.0

    7.1

    8.4

    15.2

    0 2 4 6 8 10 12 14 16

    OtherScreen

    VideoPlayer

    Tablet

    Smartphone

    Laptop

    Desktop

    TV-Screen

    At Home

    Out of Home

    0hrs 8hrs4hrs 16hrs12hrs

    Smartphones & Mobile Devices are Increasingly the ChosenMedia for Watching Video; QoE is Paramount

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    Contents

    1. Mobile Broadband Overtakes Fixed Broadband in Latin America

    2. LTE Drives Latin Americas Mobile Broadband Explosion

    3. LTE Commercialization Challenges & Implications

    4. Role of LTE/ Mobile Broadband in the Smart City

    11

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    Globally, Numerous LTE Deployments Enable MobileBroadband; Latin America Strives to Reach Momentum

    LTE deployment activity gained globalmomentum in 2012; today there are over 200live LTE networks globally in 75 countries.

    Latin America strives to gain momentum with25 commercial networks, as of August 2013.

    In-Service LTE networks-Worldwide

    Sources: Global Mobile Supplier Association, 4G Americas (August 2013)

    2

    16

    46

    146 202

    260

    0

    50

    100

    150

    200

    250

    300

    2009 2010 2011 2012 2013E

    LTE Launches-LA Region

    Band (MHz) Countries

    2500-2690 8

    1700/2100 7

    700 41900 3

    1800 2

    850 / 1900 1

    2013 projection

    12

    25 In-Service Networks in

    Latin America

    http://www.google.com/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&docid=-AxMtICnPCMJPM&tbnid=0TT51ftaCLbaDM:&ved=0CAUQjRw&url=http://www.softicons.com/free-icons/web-icons/north-america-flags-icons-by-studiotwentyeight/virgin-islands-icon&ei=VoDkUZKjFan3igKRrYD4Dg&bvm=bv.48705608,d.cGE&psig=AFQjCNHXzSgD0BZUkPWr7PVQ2nM2kED39w&ust=1374015946638110http://www.google.com/url?sa=i&rct=j&q=chile+flag+icon&source=images&cd=&cad=rja&docid=8Q5t7fT063qCbM&tbnid=tNEl0YnLOyoi4M:&ved=0CAUQjRw&url=http://www.iconseeker.com/search-icon/rounded-world-flags/chile-flag-2.html&ei=vz-6UdLpAca_qgG3g4DYDg&bvm=bv.47883778,d.aWM&psig=AFQjCNHxu_ewXrQsiCkAgZ14ltlhsLxr6Q&ust=1371246904792419
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    Latin American Operators are Focusing Deployments onHigh Density Urban Areas using 2.6 GHz and AWS spectrum

    Distribution of Current Commercial

    LTE Networks by Spectrum Band

    Unlike the rest of the world, in Latin America 2.6GHz (not 1800 MHz) is currentlythe most used band for LTE in the region, followed by the AWS band.

    Time-to-market objectives drive the spectrum choices for early LTE deployments Following the example of leading US operators, AWS is becoming a popular mid-

    term solution

    Sources: regulators, operators, Pyramid Research

    13

    0%

    10%

    20%

    30%

    40%

    1800 2600 700 800 AWS 2100 850 1900 900Percento

    fLTEnetworks

    Global Latin America

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    As a Result, LTE Subscriptions Will Grow Faster inLatin America than Most Regions

    LTE subscriptions in Latin America to multiply from about 2 million to over 70million in 2018, a five-year CAGR of 93.4%, almost 3X the growth in North America.

    CAGR by Region of LTE Subscriptions2013-2018

    114%

    93%

    69%

    67%

    66%

    34%

    0.0% 20.0% 40.0% 60.0% 80.0% 100.0% 120.0%

    AME

    LA

    CEE

    APAC

    WE

    NA

    Source: Pyramid Research

    14

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    Brazil leads the regional subscriber growth and willaccount for almost half of the regional market in 2018

    Brazil LTE deployment and subscriptions will take off as the country gears up

    for the major sporting events in 2014 and 2016. Peru will experience the highest growth and together with Brazil, Mexico and

    Argentina will account for 73% of total LTE subscriptions in the region by 2018.

    Latin America LTE subscriptions 2013 vs. 2018,Top Countries

    Brazil

    ChileColombia

    Mexico

    Peru

    Uruguay

    Venezuela

    Rest ofregion

    Argentina

    Brazil

    Chile

    Colombia

    Mexico

    Peru

    Uruguay

    Venezuela

    Rest ofregion

    Source: Pyramid Research

    15

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    Supply of LTE devices in the Americas is driven by demand and specifications of

    large US carriers such as Verizon and AT&T. LTE smartphones and tablets are being sold as premium products for the user

    that demands speed and can pay for it. Manufacturers such as Samsung will position their mid-priced portfolios (such

    as Mini versions of Galaxy S3/S4) for the short term.

    16

    The LTE Device Ecosystem Growing at a Strong Pace;High Prices Challenge Operators in Emerging Markets

    Over 900 LTE devices globally

    Source: Global Mobile Supplier Association, August 2013 (GSA)

    ~316~132

    SMARTPHONES DONGLESROUTERS /

    PERSONAL

    HOTSPOTS

    MODULES

    ~297

    TABLETS

    ~90 ~76 ~29

    NOTEBOOKS

    ~9

    OTHER

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    Contents

    1. Mobile Broadband Overtakes Fixed Broadband in Latin America

    2. LTE Drives Latin Americas Mobile Broadband Explosion

    3. LTE Commercialization Challenges & Implications

    4. Role of LTE/ Mobile Broadband in the Smart City

    17

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    Analysis of Operators Strategies Surfaced 2 MainAreas of Focus to Make the Business Model Work

    NetworkChallenges Monetization Challenges

    Spectrum constraints:capacity, allocation timing,caps

    Ambitious 4G coveragemilestones imposed byregulators

    Required investmentsincluding backhaul capacity

    Need for multiple solutionsto achieve adequatenomadic and indoor QoS

    Price point for premium 4Gdata plans: how to price speed

    Affordability of devices:

    balance of device subsidystrategies between 3G/4G

    Monetization of contentespecially video: how toinnovate and rollout servicesand content that will drive

    ARPU from 4G users beyond 3Glevels

    Achieving economies ofscale under spectrumfragmentation

    Monetization of LTEtraffic: contribution torevenue vs. EBITDAmargin

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    A Business Model Challenge: Aligning Data Traffic,Revenues and Margins

    Data Contribution to Revenue vs. EBITDA Margin Evolution

    Source: Pyramid Research

    -10.00

    -8.00

    -6.00

    -4.00-2.00

    0.00

    2.00

    4.00

    6.00

    10% 20% 30% 40% 50%

    EvolutionofEBITDAMargin

    OverPast3Years(pp)

    Data (Non-SMS)Contribution to Revenue

    Strong Data Performance HasDriven Up Margins

    Limited data - Limitedprotection against otherpressures to the business

    Non-desirable spot Datacontribution up, margins down

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    Network RolloutStrategies

    Time-to-market strategies, suchas spectrum re-farming

    Rollout of 4G to boost capacityand performance of 3G

    Network sharing: choice ormandated

    Solutions for QoS: IntegrationWiFi hot spots and small cells to

    improve coverage quality Investment in OS functionalitiesand analytics capabilities

    Pricing & ContentStrategies

    Price positioning and differentiation byfeatures (speed and QoS) and service

    Device subsidies according to user typeand service plan

    Service Pricing: Premium pricing vs.market penetration pricing

    Service and content innovation VAS, Mobile HD Video, Mobile

    Gaming, VoIP, Social NetworksApplications

    With Long Range Network Strategy in Place, Pricing andContent Innovation Drive Success in the Short-Mid Term

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    Pricing Right to Monetize- Some Early Examples

    PricingStrategy

    Pricing objectives Operators

    Premium

    Charge apremium

    over 3Gservices

    Service quality leadership. Subscriber segmentation. Promote an aura of exclusivity around the service and

    attract higher-value subscribers. Position LTE as a premium service based on its

    improved data speeds.

    MovistarMexico

    Claro ChileVivo Brazil

    MarketPenetration

    Data isdata, andLTE is justfaster data

    Quickly build subscriber base. Encourage migration to 4G to alleviate congestion in

    3G network. Attract price-sensitive subscribers. Maintain the per MB cost, but under the rationale that

    users will need high amounts of data in order to have agood 4G experience, introduce more expensive, high-tier data plans.

    Telcel MexicoClaro BrazilTIM Brazil

    Entel Bolivia

    Sample LTE pricing strategies, Latin America, 2013

    Source: Pyramid Research

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    Innovating to Monetize- Services and Content

    Beyond speed, video services such as cloud-based online gaming, video on-

    demand and video streaming will be the primary drivers of LTE ARPU.

    Operators can generate incremental revenue by offering their own content fordownload to the phone, such as OTT video or HD video streaming services.

    Partnerships with OTT providers

    can reduce time-to-market bydeploying a ready-to-go OTT videoservice, and increase operationalefficiency.

    Locally relevant content such as

    local TV channels and live sportingevents.

    Example of OTT video services in Latin America

    Sources: Provider web sites

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    Contents

    1. Mobile Broadband Overtakes Fixed Broadband in Latin America

    2. LTE Drives Latin Americas Mobile Broadband Explosion

    3. LTE Commercialization Challenges & Implications

    4. Role of LTE/ Mobile Broadband in the Smart City

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    Mobile Broadband /LTE Play a Key Role in theDevelopment of Smart Cities

    LTENETWORK +

    ICTSOLUTIONS

    E-GOVERN-MENT

    E-SECURITY

    CAR ANTITHEFT

    TELEMATICS

    FLEETCONTROL

    E-TICKETINGFOR MASS

    TRANSPORT

    SMARTHOMES

    E-HEALTH

    SMARTMETERS

    FORUTILITIES

    The deployment and success ofnew 4G LTE networks will beessential to create "smart mobility"of cities and citizens.

    LTE capacity guarantees bandwidth

    and latency required to fill the gapbetween the fixed world and themobile world.

    The Smart City depends largely onbroadband services to powertransformative applications:

    e-health, e-government andmachine-to-machine (M2M), such asremote energy monitoring, securityservices, infotainment, fleetmanagement & other

    Source: Pyramid Research

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    Summary Globally, Mobile Broadband is experiencing tremendous growth driven by solid demand for

    mobile data usage from smartphones, tablets and a wide array of data-capable mobile

    devices.

    Emerging markets such as China and Latin America will lead the growth in the next 5 years.In Latin America, mobile broadband is rising to become a likely substitute of fixedbroadband.

    Video is by far the most compelling data application and its consumption from Smartphonesand mobile devices is on the rise, putting strong demands on capacity.

    To capitalize on the Mobile Broadband opportunity and increase capacity, mobile and fixedoperators are investing in LTE as the technology of choice to deliver high quality userexperience in data. These investments coupled with upcoming auctions, and a healthydevice ecosystem will make high speed data via LTE ubiquitous.

    Although currently deployments in Latin America are relatively few, the regions LTE

    launches will ramp up driving a tremendous growth in LTE subscriptions in the next 5 years.

    LTE development in the region poses network, marketing and business models challenges foroperators which call for innovative PRICING and CONTENT offers.

    LTE/mobile broadband will be the engine behind the viability of Smart City initiativesbringing together citizens, government, private enterprises and ICT service providers.

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    THANK YOU!

    26

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    Maritza Morales

    Mobility & Broadband Practice Leader

    [email protected]

    Daniele Tricarico

    Strategy & Innovation

    [email protected]

    Juan Gobbi

    Account Relationship

    [email protected]