evolve or die! · 2017-06-06 · 1. e-commerce is disrupting traditional retail 2. it’s all about...
TRANSCRIPT
EVOLVE OR DIE!
Brian McBride Chairman ASOS.com and Wiggle.comFormer CEO of Amazon.co.uk
1. Moore’s Law
2. Darwin’s Theory of Evolution
Market Capitalisation – Apple Vs Nokia
0
50
100
150
200
250
Apple Nokia
($bn)
iPod
introduced
iPod Mini
introduced
iPhone
introduced
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009
Source: Bloomberg, 18 June 2010.
1. E-Commerce is disrupting
traditional retail
2. It’s all about mobile, especially
the smartphone
3. Know Thy customer – social
media, engagement marketing
Leading Social Media Platforms by YoY User Growth
Source: Yahoo Finance, company announcements, GSV Asset Management.
1 Market Values as of 5 March 2017.
2 Reported by Fortune and Re/code.
Platform MAU (m)Market Value
per User Revenue (TTM)
ARPU
(Avg. Rev / User)
Time Spent
per Day (Min)
Snap 250(2) $152 $405.0m $1.6 25-30 min
Tencent/
WeChat762 $328 $20.7bn $27.0 ~40 Min
Whatsapp 1,000 n.a. n.a. n.a. >20 min
Instagram 600 n.a. n.a. n.a. 20 min
Pinterest 150 $73 n.d. n.d. <18 min
LINE 217 $34 $1.3bn $5.8 n.d.
Facebook 1,860 $213 $27.6bn $15.0 ~30 min
Twitter 319 $37 $2.5bn $8.0 <18 min
MOMO 72 $66 $346.0m $4.8 n.d.
YY 122 $21 $1.1bn $9.0 n.d.
• Users, Engagement, and Growth Dynamics by Social Media Platform
• Percentage of Time Spent with Major Media per Day by US Adults
13%
19%21%
24%26% 27% 28%
21%19% 19% 18% 18% 18% 18%
40%38% 37%
35% 34% 33% 32%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
2012 2013 2014 2015 2016 2017 2018
Mobile Desktop TV
Mobile is Set to Overtake TV
Source: Snap S11 Filing, eMarketer.
ACTIVE
CUSTOMERS
+25%
VISITS
+22%
PRODUCES
60,000+PIECES OF CONTENT EACH MONTH
~60,300 POSTS ON SOCIAL CHANNELS
~140 ARTICLES ON ASOS LIKES
~30 VIDEOS ON YOUTUBE
~615 ARTICLES ON SITE
~70 FEATURES ON ASSEENONME
Other2
19.3M(>50% YOY)
TOTAL SOCIAL FOLLOWERS1
6.5M
7.4M
153.6K
110K
1.5M
850.4K
83.6K
2.7M
Source: Facebook Analytics, Twitter Analytics, Sprinklr, ASOS own records
Note: 1 ASOS brand accounts only. 2 Other social media platforms include VK,
WeChat, Weibo, Spotify.
ORDERS
+30%
AVERAGE BASKET
VALUE
+3%
AVERAGE ORDER
FREQUENCY
+4%
TAYLOR SWIFT
March
COVERAGE
Kate Middleton
March
COVERAGE
Insist on the Highest Standards
Are Right, A Lot
Are Vocally Self Critical
Think Big
Hire and Develop the Best
Develop and Earn Trust in Others
Have Backbone; Will Disagree and Commit
Deliver Results
At , Leaders…
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