exchange 2010 techdeck owa

8/8/2019 Exchange 2010 Techdeck Owa

1/40


2/40

Session Objectives

See new Microsoft Outlook Web App features Understand scenarios for new features


3/40

Exchange Enterprise

Topology Enterprise NetworkEnterprise Network

ExternalSMTP

servers

Edge TransportRouting and

AV/AS

Phone system(PBX or VOIP)

Client Access

Client connectivityWeb services

Hub TransportRouting and policy

Web browser

Outlook (remoteuser)

Mobile phone

Outlook (local user)

Line of businessapplication

Unified MessagingVoicemail andvoice access

MailboxStorage of

mailbox items


4/40

Conversation view Presence and IM UM card Nickname cache Search and filters Side-by-side calendar

Delivery reports Browser support

DEMO DEMO


5/40

Conversation View View conversations in context

All messages All folders Forks Hide repeated information

Take action on conversations

Ignore Categorize


6/40

View conversations in context

Hide repeated information

View all messages Take action on conversations

Conversation View


7/40

Conversation Actions Ignore

Categorize

SP1SP1


8/40

See and set presence Chat using instant messaging (IM) Start a chat from anywhere you see a user

IM log in from multiple locations Presence throughout Outlook Web App

Presence and Instant Messaging


9/40

Unified Messaging CardVoicemail is now an attached MP3 fileInline player Transcription is visible


10/40

Nickname Cache Names shared across mobile and the Web


11/40

Search and Filter Search

Current folder Current and sub-folders All folders Advance search

Filter Default options User-selected Use with search


12/40

Favorites FoldersFavorites folders are easily accessibleYou can add any folder to favoritesEven add search folders for common searches


13/40

Protected Email View Information Rights Management (IRM) email Send IRM-protected email


14/40

Protected Voicemail Protected voicemail access Inline playback means no attachments (Internet Explorer only) Forwarding of the message is

disabled

SP1SP1


15/40

Protected Attachments Access IRM-protected attachments

SP1SP1


16/40

Online Archive Archive in the folder list

Treat like any other folder Access your PST from the Web


17/40

Delegate Access Access delegated inbox

Inbox shows up in folder list Access is controlled by inbox owner


18/40

Side-by-Side CalendarsPersonal calendarsAdd a shared calendar View calendars side by side


19/40

Delivery Reports See whether a message was delivered

Happens at the transport role Not the same as a read receipt

Results: Pending, Rejected, Unknown, Transferred


20/40

Outlook Web App BrowserSupport

OWA Premium OWA Lite


21/40

Browser Support


22/40

MailTips Benefits

Early warning system

Out of office External recipient Reply all on BCC Moderated DL Restricted recipient

Lots of recipients Know what you cant do

Restricted DL Message size Mailbox full

Examples Avoid heavy server load Prevent policy violations Custom MailTip


23/40

A Real-World Example

Departm ent staff hitt ing 'reply to all' on anem ail with a large distribu t ion list is causing anem ail storm on the departm ent's OpenNet em ailsyst em [ in effect creating ] a denial of serviceas email queues, especially b etw een posts,back up w hile processing t he extr a volum e of email messages...Anyone who disregards these inst ruct ions willbe subject t o disciplinary actions

Please ensure w idest distribut ion of thismessage - Patrick Kennedy

Under Secretary of State for ManagementInternal Memo - Jan. 2009

Reply all to distribution lists creates havoc


24/40

Calendar Sharing

Share calendars internallyor externally Trust can be set by user

or by domain Once trust is set,

everything istransparent

Admin control is provided


25/40

Calendar Sharing

Exchange Server 2010Exchange Server 2010

Admin sets up trust with Microsoft Federation Gateway

Microsoft Federation GatewayContoso Inc.Contoso Inc. Fabrikam Inc.Fabrikam Inc.

Admin sets up trust another organizationUsers can now see calendars from other organizations

Intranet Internet Intranet


26/40

Explicit opt-in for both admins and users Admin turns on vdir, enables sharing, and assigns policy User decides to turn on calendar for publishing

Server provides URL Public: Discoverable over the Internet Restricted: User must send link

Security and data protection Published calendars are completely isolated with a dedicated

vdir, separate app pool, and limited HTTP access Throttling prevents excessive requests for published calendars

Calendar Publishing SP1SP1

Subscribe to any public calendar Uses iCal standardServer-side storage

Calendar Subscribing


27/40

Send/Receive SMS text messages from Outlook Web App

View SMS conversations Archive and search old SMS, or restore to phone

SMS Sync


28/40

SMS Messaging

SMS Provider SMS Provider

TextTextMsgMsg

User sends text message from Outlook to recipientUser creates an account with service provider User configures Outlook to use service provider

RecipientRecipientUser User

How does the recipient respond?

Cell NetworkInternet


29/40

SMS Sync

Exchange Server 2010

SSLSSL

SSLSSL

1) Outlook Web App sends a text message to Exchange Server 2) Exchange ActiveSync (EAS) connection used to send SMS users phoneBenefits: User can use Outlook Web App, Outlook, and Outlook Mobile to respond SMS messages are backed up on the server Recipients can respond to messages User can switch screens while still seeing all their messages

3) Users cell phone sends the SMS to the recipient4) Recipient responds to the SMS5) All SMS are sent to Exchange through EAS for all screens

TextTextMsgMsg

Recipient

User

IntranetInternetCell Network


30/40

Enabling IM (5 steps)1) Install OCS 2007 R22) Install certificate3) Install MSI package4) Enable IM though cmdlet

InternetInternet IntranetIntranetDMZDMZ

ForefrontForefrontUAG Server UAG Server

OCS 2 007 R2OCS 2007 R2 Active DirectoryActive Directory

Download Center Download Center 33 rdrd PartyPartyCertificate AuthorityCertificate Authority

Exchange 2010 CASExchange 2010 CAS Exchange 2010 MBXExchange 2010 MBX

Cert. must be from same CACert. must be from same CA Can use an internal CACan use an internal CA

UCWeb.DLLUCWeb.DLL

Collaboration.DLLCollaboration.DLL

SipEPS.DLLSipEPS.DLL

Set-OwaVirtualDirectoryIdentity InstantMessagingServerName

InstantMessagingCertificateThumbprint InstantMessagingEnabled:$true

Set-OwaMailboxPolicyidentity -InstantMessagingEnabled:$true

Set-CASMailbox -OwaMailboxPolicy

MTLSMTLS

5) Configure OCS to allow Outlook Web App access


31/40

27 themes provided IT control of theme access Custom theming support

Themes and Theming SP1SP1


32/40

Outlook Web App Web Parts Embed in Microsoft SharePoint sites Create customized experiences Share only the experiences that make sense

Other Features

Delegate accessDistribution group creationReading pane bottom

SP1SP1

SP1SP1


33/40

Recap

Outlook Web App for InternetExplorer, Firefox, andSafari

Conversation view Ignore/Categorize

conversation Virtual list view Presence Instant messaging Nickname cache Unified Messaging card Custom themes Reading pane bottom Calendar sharing

Side-by-side calendar view Calendar publishing Calendar subscriptions Message tracking SMS Sync Favorites folders Advanced search Archiving Distribution group creation Information Rights Management

Delegate access Web Parts

SP1SP1

SP1SP1

SP1SP1

SP1SP1

SP1SP1SP1SP1


34/40

Session Takeaways Outlook Web App is cross-browser compatible Outlook Web App now enables even more

Unified Communications scenarios SMS Instant messaging Voicemail Calendar access for everyone

(sharing, publishing, subscribing) Outlook Web App extends desktop productivity to

the Web

SP1SP1


35/40

2010 Microsoft Corporation. All rights reserved. Microsoft, Active Directory, Exchange ActiveSync, Forefront, Internet Explorer, Outlook, and other product names are or may be registered trademarks and/or trademarks of Microsoft Corporation in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft

must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.

MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.


36/40

APPENDIX APPENDIX Impact to Users on Slow and Fast Networks


37/40

Impact on Slow and FastNetworks

Latency (ms) Bandwidth (Kbps) Country

1,024 USA

Canada

Japan100 >1,024 Germany

UK

200 >512 China

Argentina

300 >256 Brazil

India

SP1SP1


38/40

Results: 100 ms/5 Mbps SP1SP1


39/40

Results: 200 ms/512 Kbps SP1SP1


40/40

Results: 300 ms/50 Kbps SP1SP1

exchange 2010 techdeck owa

Documents