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Page 1: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716
Page 2: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

EXHIBITOR MANUAL

The 10 minutes you take now to review this information will save

you time and money when setting up your display at the show.

IMPORTANT

PLEASE READ

The Exhibitor Manual has been compiled to help exhibitors and their staff with complete details about

all phases of the exhibition process at the SAHBA Home Show.

Enclosed you will find:

Official Show Contractors, Exhibitor Information, Booth Information, Load in/Load out schedules and other helpful

information to make your participation in our show successful. All of the guidelines stated in this manual

are monitored and enforced. It is our mission to make this the best Show possible for our exhibitors and

attendees

We strongly encourage that all persons responsible for coordinating and staffing your

Booth during the Home Show, receive and review a copy of this manual.

Page 3: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

Table of Contents

Directory of Contractors ................................................................................................................................................................. 4

❖ General Show Information ............................................................................................................................................................. 5

❖ Booth Info Rules & Regulations ..................................................................................................................................................6-7

❖ Utilities Available on Site ................................................................................................................................................................ 8

❖ Exhibitor Packets ............................................................................................................................................................................ 9

❖ Exhibitor Load-In .................................................................................................................................................................... 10-11

❖ Exhibitor Check-In ........................................................................................................................................................................12

❖ Exhibitor Load-Out ........................................................................................................................................................................ 13

❖ Exhibitor Parking ..........................................................................................................................................................................14

❖ Extremely Important Odds & Ends ..............................................................................................................................................15

❖ Fire Inspector Regulations & Requirements .......................................................................................................................... 16-17

❖ Trade Show and Exhibit Submittals ....................................................................................................................................... 18-19

❖ Other Permit Requirements .........................................................................................................................................................20

❖ Display of Motorized Vehicles ......................................................................................................................................................21

❖ Cooking and/or Warming Devices ...............................................................................................................................................22

❖ Temporary Permit (Internal combustion engine use) .............................................................................................................................23

❖ Site & Event Inspections ..............................................................................................................................................................24

❖ Fire Marshall Approval and Exhibitor Acknowledgments ...........................................................................................................24

Page 4: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

DIRECTORY OF CONTRACTORS

SHOW MANAGEMENT

SAHBA Office

Home Show Associate; Courtney Kinion

2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

Tel: (520) 795-3025

Fax: (888) 692-5656

Email: [email protected]

SHOW DECORATOR

Shepard Exposition Services

235 E. Pima Street, Suite 105, Phoenix, AZ 85004

Tel: (602) 253-1113

Fax (602) 253-1114

Email: [email protected]

Shepard Exposition Services provides on-site services such as tables, chairs, carpet, equipment, labor, storage, booth

equipment and rentals.

ELECTRICAL CONTRACTOR

Commonwealth Electric Company (Electrical contractor for the Tucson Convention Center)

260 South Church Ave., Tucson, AZ 85701

Tel: (520) 623-2155

Fax: (520) 623-3401

Email: [email protected]

TELEPHONE & INTERNET

Tucson Convention Center

260 S. Church, Tucson, AZ 85701

Tel: (520) 791-4101

Fax: (520) 791-5572

Email: [email protected]

WATER SERVICES

Tucson Convention Center

260 S. Church, Tucson, AZ 85701

Tel: (520) 837-4778

Fax: (520) 791-5572

Email: [email protected]

SHOW OFFICE

The on-site Show Office will be located in the Onyx Suite on the Mezzanine level of the Tucson Convention Center. We will

move into the Show Office approximately one week prior to the show.

Tel: (520) 795-3025

Fax: (888) 692-5656

Email: [email protected]

Page 5: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

GENERAL HOME SHOW INFORMATION

SHOW DATES

April 3-5, 2020

SHOW LOCATION

Tucson Convention Center

260 S. Church, Tucson, AZ 85701

SHOW HOURS

Friday…………………………………10:00am to 6:00pm

Saturday………………………………10:00am to 6:00pm

Sunday………………………………..10:00am to 5:00pm

LOAD IN TIMES

Monday………………………………call for special load in pass

Tuesday……………………………...call for special load in pass

Wednesday…………………………NO LOAD IN OR SET UP ALLOWED – Show Decorators ONLY

Thursday………………………….….8:00am-2:00pm (refer to load-in pass for assigned time)

LOAD OUT TIMES

Sunday……………………………….begins at approximately 5:30pm (refer to load-out pass for assigned time)

Page 6: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

BOOTH INFO RULES & REGULATIONS

Booth Includes

The standard booth size is 10’x10’. Multiple booths can be purchased. The standard booth has:

(2) three-foot high side panels and an eight-foot high back panel.

(1) 7” x 44” sign with the company name is hung on the back panel. Signage will show company name exactly as listed

on booth contract.

If you have a corner booth the side panel can be taken down. Place it in the aisle on set-up day and Shepard

Exposition Services will collect it.

Booths are constructed of standard convention pipe and drape. Drape panels are made from specially treated, flameproof

material. The pipes that drape panels are hung on are made of collapsible aluminum tubing, approximately two inches in

diameter.

Not Included

Tables, chairs, carpet, electricity, phone, gas, water and other booth equipment are not included with the booth. Please contact

the appropriate companies listed on page 5 for these services.

Booth Set-Up and Regulations

A display, (including sign), may not exceed 8’ in height, nor be more than 3’ in height beyond 4’ from back curtain. The

exterior of any part of display or structure facing an adjacent exhibit or aisle must be finished or suitably decorated at

exhibitor’s expense. If you plan on breaking these regulations you will need verbal approval from both neighbors.

Gaffers Tape must be used to tape carpet to floors. Duct tape is not allowed.

Please be aware that totally blocking the sides of your booth, in a manner that will cut off visibility to the in-

line booth next to you, is strictly PROHIBITED.

If a booth design does not comply with the booth guidelines and restricts visibility, written approval must be obtained by

submitting your booth design to the Home Show office. If approved, a signed variance from Show Management will be

issued. SAHBA encourages creativity and individuality, yet non-conforming booth designs will need special

consideration during the booth placement process. Additionally, please contact Show management if the booth will

require extensive set-up, special equipment, time limitations, etc.

Please display professionally created posters, banners, and signage from the back of your booth. Handwritten

signage is not permitted.

All tables must be draped in a professional manner. The draping must be cloth material and extend to the floor. No card

tables, metal tables, lawn chairs, metal shelving, or other non-professional exhibition equipment is permitted.

Professional equipment can be rented through the Show decorator – Shepard Exposition Services. Show Management

reserves the right to monitor and request the necessary changes to meet the Show’s professional standards.

Working in the aisles or distributing brochures, literature, etc. from any other area than your booth is prohibited. All

promotional activity must take place inside your contracted space.

Page 7: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

No booth may protrude into the aisles or beyond the depth limits of the booth dividers.

All booths must be staffed 15min prior to the show. Booths must be manned during all show hours. EARLY

MOVE-OUT IS STRICTLY PROHIBITED. LEAVING EARLY WILL RESULT IN LOSS OF DISCOUNTS FOR THE

NEXT SHOW.

All electrical floor boxes must remain accessible in the event of an emergency. These floor boxes cannot be covered

with hard product.

All booths must be set up by 5:00pm on Thursday before the show. NO Load-in on Friday.

Nothing may be attached to walls or columns without approval from the Home Show Director & TCC. Exhibitors will be

charged for any damage to the building due to their own efforts.

Exhibitors and their employees must be well dressed. Proper working attire must be worn.

No exhibit will be permitted if the context is considered offensive or disruptive by Show Management, to other

exhibitors, or the public.

All audio volume levels must be kept to a minimum.

Microphones may not be used without the Show Manager’s prior approval.

Helium balloons, popcorn, or any other food items may not be sold or given away during the Show without prior

permission from the Home Show Director. If helium balloons are used and are released, the cost of retrieving them will

be $250 each by the Tucson Convention Center. The exhibiting company will be billed.

If you see any of the regulations being violated please come to the onyx suite and speak with a member of the

Home Show Staff.

If you are interested in exhibiting a vehicle outside the entrance, please contact the Home Show office. There

is a $375 fee per vehicle. It is based on a first-come, first-serve basis.

If you are interested in placing a banner in the escalator “bank,” or on the ballroom stage, please contact the

Home Show office. There is a $75 fee per banner.

If you are interested in being a sponsor, contact the Home Show office for sponsorship rates.

Exhibitors are prohibited from parking in the TCC public parking. That is for your customers! There is

exhibitor parking available, maps will be included in your packets. For more information see below, Exhibitor

Parking.

Page 8: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

UTILITIES AVAILABLE ON SHOW SITE

Electrical Service

Exhibit rates do not include electric service. If electric is needed it must be ordered from Commonwealth Electric, a licensed

contractor authorized by the City of Tucson. Submit your order in advance to receive a discount (see order form on page 25-26).

Commonwealth Electric will be located at the Service Desk during the Show by the Home Show office in the Onyx Suite.

Note: Power is shut off each evening at the close of the Show. If 24-hour service is needed, please make prior

arrangements with Commonwealth Electric

Telephone & Internet Service

Exhibit rates do not include phone or hard line internet service. If phone or hard line internet service is needed it must be

ordered through the Tucson Convention Center (see Telephone/Internet Request Form on page 27).

Note: Wireless internet is provided in the Exhibit Hall & Ballroom.

Water

Exhibit rates do not include water fill and/or drain service. If water service is needed it must be ordered from the Tucson

Convention Center, at exhibitors expense (see directory).

Sign

Booth Design & Measurements

10’

Page 9: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

EXHIBITOR PACKETS

Exhibitor Will Call packets are available at the SAHBA Home Show Office approximately 2-4 weeks prior to the show at 2840 N.

Country Club Rd., Tucson, AZ 85716.

Packets will be held at the Home Show Office until management moves to the Tucson Convention Center approximately one

week prior to the show. Once moved, the packets will be available at the TCC in the Onyx Suite. Packets will NOT be mailed

and must be picked up.

Exhibitor Packets will include:

Complimentary Admission Tickets

Complimentary Admission Badges

Parking Passes and Shuttle Times

Load In / Load Out Passes

Map for exhibitor parking

You may also pick-up the following

$2 OFF Coupons

Home Show Posters

Counter Displays (limited)

BADGES:

Each exhibitor receives complimentary badges. Each badge will grant admission for all three days of the show.

An exhibitor may leave badges for incoming staff at the Will Call desk on the west side of the TCC (envelopes will be provided).

If you do not leave exhibitor badges at Will Call for your staff, they must pay full ticket price to be admitted to the show.

Do not leave badges in your booth – leave them at Will Call.

Only exhibitors with badges will be allowed entrance before the Show opens each day.

Due to a large number of incidents, a system had been established to service lost or forgotten Exhibitor Badges.

TICKETS

Each exhibitor receives complimentary tickets for the show. If you would like to purchase additional tickets for marketing the

home show or for a thank you to your loyal customers, they can be purchased up to a month prior to the show for $1 a ticket ($8

value) at the SAHBA Home Show office on 2840 N. Country Club Rd., Tucson, AZ 85716.

10x10 10x20 10x30 10x40 or 20x20 20x30 20x40 20x60

Badges 5 10 15 20 25 25 25

Tickets 10 20 30 40 50 60 70

Page 10: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

EXHIBITOR LOAD-IN

General exhibitor load-in will be Thursday, one day before the show. Each exhibitor is assigned a specific load-in time. Load-in

time, pass and booth assignment is enclosed in the Confirmation Packet and will be emailed out.

Load-in times for Thursday, are determined by booth location on the floor plan. Each booth is located in a specific zone. The

assigned zone determines the time when each Exhibitor may begin to load-in. In the Exhibit Hall, booths farthest away from the

loading doors will load-in first. Booths closest to the loading doors will load-in last. Load in to the Ballroom has one assigned

time for all exhibitors.

** DO NOT ARRIVE AT THE TCC FOR LOAD IN EARLIER THAN THE TIME INDICATED **

If the scheduled time is inconvenient, contact the Show Office at (520) 795-3025.

Exhibit Hall Load In:

Look for Home Show directional signs and turn into the TCC’s west entrance off Granada Ave. Look for the driveway

designated as Exhibit Halls A, B, and C. Line-up in the appropriate Hall for faster load-in service. Exhibitors will be

directed down the south fire lane ramp as availability permits.

When lining up to load-in, a load-in pass MUST be presented to the volunteer at the top of the ramp. They will place

the pass in a prominent location on the outside of exhibitors’ vehicle. This will enable volunteers at the bottom of the

ramp to give direction to the proper location.

Load-in to the Exhibition Hall of the Tucson Convention Center is done through the emergency doors of the Exhibition

Hall. Vehicles are required to exit the same way they enter, therefore only a limited number of cars will fit in the loading

areas at one time. Due to the limited space in the load-in areas, please expedite the vehicle in and out quickly to avoid

long waiting lines.

Ballroom Load In:

A load in pass MUST be presented to the volunteer at the West side of the Tucson Convention Center – Main

Entrance. Due to the limited space in the load-in area, please expedite the vehicle in and out quickly to avoid long

waiting lines.

All load in and booth set-up must be completed by 5:00 pm on Thursday. Only hand carried items may be brought in before the

Show opens Friday.

Absolutely no vehicles are allowed in the Hall after Tuesday before the show for the purpose of unloading or loading!

If a motorized vehicle is required to set-up an item, special arrangements must be requested.

1. Call the Home Show Office at (520) 795-3025 and request a special load in time. Show Management must

approve any special arrangements needed for load in.

2. Hire a forklift and OSHA certified driver from Shepard Exposition Services in advance and request service during

load-in day on Thursday.

To facilitate set-up, it is recommended to bring a hand truck or pushcart. Shepard Exposition Services will provide a handcart

and laborer for a fee. Contact Shepard Exposition Services for prices. Shepard’s will be located near the Home Show Office

(Onyx Suite) to provide aid with unexpected or last minute needs.

Page 11: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

Every effort will be made to deliver orders prior to arrival. If an order has not arrived or additional items are needed, please

inquire at the Service Desk. Remember – planning ahead will save time and money.

LOAD-IN CHECKLIST

o Exhibition Hall load-in takes place on the South Side of the TCC building, in the fire lane, from Granada Street. Ballroom

load-in takes place at the West Entrance Loop. Arena load-in takes place under the TCC facility, enter delivery tunnel from

Granada Street.

o Please be very familiar with your load-in vehicle. The load-in area will require maneuvering in very tight spaces. Move

slowly and cautiously. Be aware of the activity around at all times. Drive defensively!

o Bring required load-in pass at your assigned time. Volunteers will ask for the pass at the top of the ramp. They will place the

pass in a prominent spot on the outside of vehicle. This will assist volunteers at the bottom of the ramp to park the vehicle as

close as possible to the correct load-in area.

o At the pre-assigned time (not before), please enter the line for your assigned Hall (i.e. A, B, or C).

o Drive down the ramp, be aware of all the activity. Proceed slowly and cautiously.

o Unload equipment, move the vehicle out of the load-in area as quickly as possible and proceed to exhibitor check-in.

o Handcarts may be helpful at this point. Exhibitors may provide them, or other arrangements with Shepard Exposition

Services need to be made prior to load-in.

o Once your booth is complete, return to exhibitor check-in (Onyx Suite) or Compliance check-in in the Exhibit Hall to

get your booth inspected and approved for compliance. Booths not in compliance will be asked to make the

necessary changes.

o Booths that are not completely set-up by 3:00pm on Thursday, must make sure that the aisles are clear so that the Show

Decorator can lay the carpet.

Page 12: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

EXHIBITOR CHECK-IN

Timeline for booth set-up is 5:00 pm, Thursday. Any Exhibitor NOT checked in by 5:00 pm.

When your set-up is complete, go to the Home Show Office in the Onyx Suite. The Compliance Team will inspect the booth and

notify the exhibitor of any changes to be corrected before Show opening.

There will be a general compliance inspection on Thursday at approximately 5:00pm. All booths do not need to be completed at

that time, but if the Compliance Team finds a booth that has not followed the booth guidelines they will leave a notice at the

booth and the items listed must be corrected prior to the show opening.

EXHIBITOR PROCEDURES

Exhibitors may arrive at 8:00am daily. Absolutely no one will be allowed in the building before 8:00am. Please use main

entrance. An Exhibitor Badge must be presented in order to enter prior to opening. Tickets are redeemable at 9:30 AM when the

Show has a soft opening to the ballroom and 10AM for the official opening in all show areas. A badge or a ticket MUST BE

presented to enter throughout the Show.

All booths must be staffed from 9:30am to 6:00pm Friday and Saturday and from 9:30am to 5:00pm Sunday. It is strictly

prohibited for booths to be unattended.

THE BUILDING WILL BE OPEN TO THE PUBLIC FOR THE SOFT OPEN IN THE BALLROOM AT

9:30AM. ALL OTHER AREAS WILL OPEN PROMPTLY AT 10:00AM EACH DAY

Page 13: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

EXHIBITOR LOAD-OUT

Exhibitor load-out is Sunday from 5:30 pm to 9:00 pm.

Under no circumstances should a booth close or dismantle before the 5:00pm closing announcement. Doing so will

affect the priority status in future Home Shows and also could affect the ability to participate.

City regulations require emergency exits (loading doors) to remain closed until the public is completely out of the building. Show

Management will announce, the public has left and instruct exhibitors to begin to load-out.

Exhibit Hall Load Out

Load-out through the same doors as used to load-in. Load-out is similar to load-in. Please enter the designated line in

the driveway and wait until staff secures available load-out space for waving the vehicles down the ramp. A load out

pass MUST be presented to the volunteer at the top of the ramp

Booths closest to the loading doors will load-out first and booths farthest away will load-out last. Load-out passes will

be emailed out, as well as available at the home show office. The pass will indicate a pre-assigned load-out time.

Again, please hand the pass to a load-out volunteer at the appropriate time.

Dismantle the booth and be prepared and ready to depart before entering the proper load-out line. Doing so will

expedite the process and enable everyone to vacate the Hall promptly.

Do not plan on loading-out earlier than the assigned times. Remember, booths closest to the loading doors will have

priority during load-out. This will be strictly enforced!

Any Exhibitor needing a special Monday load-out time must submit a request to the Home Show Office.

Ballroom Load Out

Booths located in the Ballroom must load-out on Sunday.

Load-out on the West side of the Tucson Convention Center – Main Entrance. Load out is similar to load in. Please

hand load out pass to the volunteer(s). Due to the limited space in the load out area, please expedite your vehicle in

and out quickly to avoid long waiting lines.

Dismantle the booth and be prepared and ready to depart before entering the proper load-out line. Doing so will

expedite the process and enable everyone to vacate the Ballroom promptly.

NOTE:

All items left in the Exhibit Hall & Ballroom will either be thrown out or brought back to Shepard Exposition Services

warehouse. You must call Shepard’s at 602-253-1113 to make an appointment to retrieve your items.

Page 14: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

EXHIBITOR PARKING

During Show hours, as a courtesy to all customers, please park exhibitor vehicles in the Mercado parking lot. Parking is

Prohibited in the lots reserved for our attendees.

WHY?

A parking space in the Tucson Convention Center parking lot can either hold one exhibitor car for the day or four or five of your

customer’s cars throughout the day! We don’t want to turn away attendees because the parking lot is full.

WHERE?

Exhibitors park in the Mercado lot (Congress & Linda Ave). Shuttle service will be provided to transport you from the Mercado

lot to the West entrance of the Tucson Convention Center. Street parking on the weekends is free.

WHEN?

All show days shuttle service will be provided. The shuttle will run approximately every 15 minutes.(Times subject to change).

Friday………………………….8:00am to 8:00pm

Saturday………………………8:30am to 8:00pm

Sunday………………………..8:30am to 7:30pm

Vehicles are not permitted to park in the loading areas or driveways. Vehicles will be towed at owner’s expense.

During move-in, free parking is available to all exhibitors at the Tucson Convention Center.

Per TCC regulations, no exhibitor trailers or vehicles may parked in the general TCC parking lots overnight. Call the

Home Show office for special requests.

Page 15: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

LICENSES:

One month prior to the Home Show opening, SAHBA sends our exhibitor list to the Registrar of Contractors and the City of

Tucson Revenue Division. Each Exhibitor is responsible to obtain the proper business licenses to operate in the Tucson area.

For information on obtaining the proper licensing, please visit our website at www.sahbahomeshow.com in the Exhibitor Info tab

(Exhibitor Kit).

SMOKING:

Smoking is prohibited on the show floor or in any public building in Tucson. Smoking is prohibited less than 10’ feet from any

entrance (including e-cigs). You may go to the outdoor smoking/eating area at the southwest side of the building, or behind the

exhibitor lounge in the dock area. DO NOT USE THE EMERGENCY EXITS TO SMOKE.

DUMPSTER USAGE:

A dumpster will be available for use if necessary during load-in and load-out. The dumpster is lifted mechanically when dumped

and therefore the following items must not be put in the container: brick, block, concrete, dirt, and gravel.

HOME SHOW STAFF:

The Home Show staff will be in the Onyx Suite all weekend, there will also be Home Show representatives walking the floor

during the Show. They are available to help, and are identified by a management name badge and shirt.

INFORMATION OFFICE & SECURITY:

The Home Show Information Office is located in the gallery between the Ballroom and the Exhibit Hall. Uniformed officers and

security will be on the premises during and after Show hours. In case of an emergency, contact the Home Show Information

Office. During Show hours, all emergency exits are used only for emergencies. Leaving and entering through these exits

compromises the security of everyone’s valuables.

Please cover or remove smaller, more valuable items, before you leave at the end of each day. SAHBA or the TCC are not

responsible for theft. If a shoplifting incident occurs, go to the Home Show Information Booth and ask for security. Use extreme

caution when dealing with a theft situation. Do not attempt to obtain anyone. SAHBA recommends adding a rider to property

insurance, to cover belongings at the Show site. SAHBA makes every attempt to discourage theft and cannot be held liable for

stolen or damaged property in the event of a loss.

LOST & FOUND

If you have lost an item, please check with the A-Team before you speak with the Home Show staff. If we do not have the item,

please call the Tucson Convention Center Office at 791-4101. If you have found an item, please take it to the Home Show

Office in the Onyx Suite. We will hold it in the office for the day and then give it to the Tucson Convention Center staff.

PARAMEDIC

If there is need for a paramedic, please locate the nearest Home Show staff member, Home Show volunteer, or A-Team

Security. They will contact the Tucson Convention Center staff to provide the paramedic.

STORAGE

If you have materials that need to be stored please contact Shepard’s and they will be able to accommodate you. Office:

602.283.7312

EXTREMELY IMPORTANT INFORMATION

Page 16: EXHIBITOR MANUAL - SAHBA Home Sho...DIRECTORY OF CONTRACTORS SHOW MANAGEMENT SAHBA Office Home Show Associate; Courtney Kinion 2840 N. Country Club Rd., Suite 100, Tucson, AZ 85716

FIRE INSPECTOR REGULATIONS & REQUIREMENTS

All Decorative Material, such as, but not limited to, drapes, theater curtains, signs, banners, acoustical material,

hay straws, split bamboo, plastic cloth, canvas, cardboard, etc. shall be of non-flammable material or shall be

treated and maintained in a flame retardant condition by means of a flame retardant solution. Plastic cloth,

certain other plastic materials, tar paper, nylon, and oilcloth cannot be rendered flame retardant and are

prohibited. Flame retarding treatments may be obtained from some fire protection companies listed in the Yellow

pages of the phone book. Any decorative material that is not inherently or manufactured flame retardant

(labeled) shall be subject to testing. Materials in violation shall be removed from building.

All Electrical Fixtures and Appliances must be approved in accordance with the National Electrical Code.

Only fused multi-plug adapters will be permitted. Some Electrical Code stipulations are:

Only three (3) wire (grounded) extension cords shall be allowed; no two (2) wire extension cords (zip cords).

Extension cords at traffic areas (temporarily) shall be taped in place, or covered with ramps or

mats and must be approved by the Fire Inspector.

There shall be a minimum one (1) foot clearance from heat producing lighting to any

combustible materials.

Only “listed” power strips may be used. Non-listed multi-plugs are not allowed.

All electrical plugs, cords, and fixtures shall be free from defects. Only "listed" electrical devices and

cords shall be allowed. Homemade items will not be allowed unless "approved" and may be

confiscated.

All Circuits supplying any type of water feature shall be GFCI protected

Bulbs used in lighting fixtures shall not exceed the maximum wattage listed on the

fixture.

All Fire Appliances including fire extinguishers, hose cabinets, fire hose connections and other fire appliances shall

be maintained clearly visible and accessible at all times. A minimum of 3 ft. clearance shall be provided.

Booths and Other Solid Structures shall not be constructed with any roof ceiling or other overhead obstruction

without approval of the Fire Inspector. No roof structure or covering of any type shall span more than 48" without an

approved opening to allow sprinkler penetration. Booths shall not be constructed of any foam or paper product. Any

wood used in the construction shall be at least 3/8-inch in thickness and may be used without flame retardant

treatment.

Tents (with or without sides) and Temporary Structures shall be "listed" as fire resistant if used indoors or for

food operations. Certification that a tent is "listed" must be in writing or by affixed label available to the Fire

Inspector. Any tent greater than 100 sq. ft. must be approved by the Fire Inspector prior to being erected and

generally will need to have its lid peeled back so as to not obstruct more than 100 sf. of sprinkler coverage.

Tents without at least 10 ft. of separation from each other or installed point to point (diagonally) shall be treated

as one tent and requires approval. Covered tents are not allowed in any carpeted area. Also, any tent (w/

sides) 400 sf. or larger, or any tent (w/o sides) 900 sf. or larger requires a permit from COT Planning and

Development 201 N. Stone (520-791- 5550). Each post of a tent must be staked (or equivalent) if used

outdoors. Tents 400 sq. ft. or larger shall have double staking (or equivalent) at all outside corners.

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Temporary Membrane Structures such as jumping castles and other air filled structures shall be "listed" as fire

resistant and shall not be allowed within the TCC unless approved by the Fire Inspector prior to the structure’s

inflation.

Exits and Aisles shall be free of obstructions. Aisles shall be a minimum of 10 feet wide in the Arena and Exhibit

Halls and Galleria hallways and a minimum of 8 feet wide in Meeting rooms and Ballrooms unless otherwise

approved by the Fire Inspector.

All required EXIT Signs shall be visible at all times from any location in the room. Drapes, curtains or displays shall

not block signs. Temporary additional EXIT signs may be required to clearly indicate the direction of egress through

curtains or denoting alternative exit paths.

Occupancy Limits: The number of persons allowed to attend any show or exhibit shall not exceed the allowed

occupancy limits, i.e., occupants standing to view or participate, and fixed seating capacity.

Responsibility: The Event Manager and promoter shall assume responsibility for and shall advise all exhibitors that

booths, stands, and their respective areas shall be cleaned of combustible rubbish daily or as necessary.

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TRADE SHOW AND EXHIBIT SUBMITTALS

FLOOR PLANS

Accurate floor plans showing dimensions of aisles, exits, booths (to scale) of the entire show shall be submitted

in triplicate to the Tucson Fire Department (TFD) Fire Prevention Center thirty days (30 days) prior to the event.

Tucson Convention Center (TCC) shows required to submit plans include: home, auto and boat shows, trade

shows, rummage sales, ice shows, special events, rock and mineral displays, musical shows, circuses, monster

trucks, rodeos, wrestling, religious gatherings, all concerts held in the arena, and any other special event of

public assemblage.

SPECIAL REQUEST APPROVAL

Under the following situations and/or conditions, approval by the TFD is also required thirty days (30 days)

prior to the event.

Displays and operation of any open flame, candles, lamps, torches, cooking, etc.

Use of Liquefied Petroleum Gases (LPG) or other compressed gas. Any use or LPG or any

compressed gas must be approved by the Fire Inspector.

Use, handling or storage of any pyrotechnic materials or devices

Tents, temporary membrane structures, or covered exhibit booth

Display of motor vehicles indoors

PLAN REQUIREMENTS

Plans shall indicate size and location of stage(s), circus ring, booths, access to exits, location and width of all

aisles and cross-aisles, location and accessibility of all required fire alarm “pull stations,” fire extinguishers and

hose cabinets or outlets.

* If the Exhibit Halls (A-D) are utilized; a detailed drawing of vehicles or vendors must be included; clearing

specifying that the South Fire Lane will be kept clear and how the area is to be controlled.

Aisles shall be a minimum of 10 ft. wide in the Tucson Arena, Exhibit Halls, and Galleria hallways and a

minimum of 8 ft. wide in the Meeting and Ballrooms unless approved by the Fire Inspector.

An approved copy of the plan shall be kept on the premises for inspections.

PLAN SUBMISSION

Plans submitted shall include a cover sheet with the following information:

Date(s) of proposed show, event and/or exhibit.

Set up and move-out dates.

Estimated number of persons to be in attendance at any one time.

Name and address of person(s) to contact for additional information related to the event.

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PLAN APPROVAL

All plans must be approved by TFD prior to any event set-up. Copies of the approved plans will be returned to the TCC prior to event set-up.

A copy of approved plans will be kept on file with the Fire Prevention Center and with the TCC Event Coordinator.

No modification of the set- up shall occur once the approved plan has been established without written approval

on the plans from the Fire Inspector. All inspections will be conducted according to the approved plans.

For Arena life safety inspections, the “special instructions/attachments” area at the bottom of the TUCSON

CONVENTION CENTER LIFE SAFETY INSPECTION form which, is available for use by event managers and

inspectors.

**All approvals are subject to final inspection by a TFD Fire Inspector**

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OTHER PERMIT REQUIREMENTS

Tucson Fire Department permits are may be required for the following:

All motorized vehicle displays, i.e., auto shows or sales or motorized vehicle events, i.e., monster

trucks, mud bogs, motorcycles, etc. (See “Display of Motorized Vehicles”)

All indoor cooking. (See “Cooking and Warming Booths”)

Pyrotechnic displays – Information/Permit requirements are available on the Tucson Fire

Department (Fire Prevention) website and must be submitted 30 days prior

Air-supported temporary membrane structures

Any tent (w/ any sides) having an area of 400 square feet or more, or other tents (w/o side) having an

area of 900 square feet or more (See “Structures and Exhibit Booths” below). Permits are issued @

201 N. Stone at Developmental Services Department (DSD); 520-791-5550.

If there are any additional requirements not anticipated by these permits, they shall be determined by

the fire inspector for each event

STANDBY PERSONNNEL: Whenever, in the opinion of the fire code official, the safety of the public is essential

in a place where people congregate, due to the number of persons present or the nature of the activity, the

owner, agent or lessee shall employ one or more qualified persons to perform the duties of Standby Personnel.

Standby Personnel shall be subject to the fire code official’s orders at all times when so employed, and shall

remain on duty during the times such place is open to the public, or at times specified by the fire code official.

The duties of the personnel assigned to work under the provisions of this section shall be as prescribed by

the fire code official. Standby personnel shall not be required or permitted, while on duty, to perform any

duties other than those specified by the fire code official.

When the fire code official has determined that standby personnel will be required to take prompt measures to

mitigate emergencies, such standby personnel shall be off duty Tucson Fire Department personnel.

Compensation of such personnel shall be as provided by the City Classified Position Compensation Plan and,

upon receipt of a bill therefore, said owner, agent or lessee shall remit to the City of Tucson such amounts as

are due in accordance with said plan.

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DISPLAY OF MOTORIZED VEHICLES

Your Event Coordinator must be notified in advance if motorized vehicles are to be displayed during an

event. Displayed motorized vehicles shall comply with the following and may also have to comply with

additional rules and regulations required by the Fire Inspector.

Any use or storage of LPG/CNG is forbidden within the building unless approved by TFD. Any vehicle within the

buildings or within 10' of any building opening shall comply with the following regulations:

* All vehicles must have a notice posted (form attached) on the dashboard (when vehicle is parked) declaring that the battery supply has been disconnected and that the fuel tank has been reduced and sealed as follows:

The battery cables must be disconnected from the terminals and remain disconnected while the vehicle is inside the building. Loose cable ends should be taped to cover all the exposed metal

No vehicle may be started or operated within any TCC building during show hours without approval of the Fire Inspector.

Adding or removing fuel within any TCC building is prohibited. Fuel can be added outdoors, not under the canopy, in an approved location by the Fire Inspector. The use of special fuel blends inside the building is subject to approval by TFD.

A vehicle key must be left in the Home Show Office for emergencies.

Vehicle fuel tanks shall not exceed one quarter of the tank capacity or 5 gallons (18.9 L) whichever is

less

All fuel tank openings shall be sealed in an approved manner to prevent escape of vapors (tape

entire gas cap with cellophane tape).

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COOKING AND/OR WARMING DEVICES

FIRE EXTINGUISHERS are required at all cooking booths. All cooking or heating areas shall have a

minimum 2A:10BC extinguisher available. Any booth utilizing an open flame or emitting grease laden

vapors shall have a 3A:40BC or K-type extinguisher in a conspicuous place. A K-type extinguisher is

required at all commercial fryers. Additional fire extinguishers may be required. Fire extinguishers

shall have an inspection tag or label attached showing that it has been tested or purchased

within the last year. Not meeting this requirement will result in stoppage of cooking activities until

approved extinguisher in place. Extinguishers must be readily accessible and ready for use (out of the

box). No firing of cooking appliances shall commence prior to extinguishers being in place.

Cooking Booths or tents utilizing any open flame or emitting grease laden vapors shall only be allowed

outdoors unless approved by the TFD and a permit is acquired. Electric appliances without grease-

laden vapors may be used indoors, but must have clearance from any combustible material.

Extinguishers are required as noted below.

Booths utilizing Sterno type products are allowed, but are required to be on a non- combustible surface and clear from combustibles. Aluminum foil shall be laid out to catch splatter.

Cooking devices shall be listed or labeled by a recognized testing laboratory

Any process, which utilizes open flame or produces grease-laden vapors, shall not be conducted

indoors or under any combustible covering.

Cooking, warming devices, and/or heating products shall be isolated from the public by providing a

separation/shield between the device and the public.

The table surface holding the cooking and/or warming device shall be of a

noncombustible material.

Propane cylinders must be secured to prevent tipping over.

Propane cylinders shall not be used inside any building

Additional Requirements may be required as determined by the Fire Inspector for each event.

No cooking shall commence prior to extinguishers being in place.

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Internal Combustion Engines

ISSUED DATE EVENT

The Tucson Fire Code requires a permit for displaying an internal combustion engine for each

motor vehicle, boat, aircraft or machinery. Display permit on passenger side window or dash.

The undersigned hereby agrees to abide by the Tucson Fire Code (TFC) as follows:

1) Fuel of any type shall be limited. Fuel, in fuel tanks, shall not exceed one quarter of a tank

capacity or 5 gallons, whichever is less. 2) All fuel tank openings shall be sealed in an approved manner to prevent the escape of

vapors.

3) Vehicles or equipment shall not be fueled or de-fueled within the building and only in approved

location. Promoter shall provide spill containment materials and their proper disposal

4) The battery must be disconnected and remain disconnected while the vehicle is inside the

building. Cable ends must be taped and all the exposed metal covered

5) LPG/CNG tanks shall be removed

YES NO

Fuel Reduced to ¼ tank or 5 gal.

Fuel Tank Sealed

Keys on Site (w/Security)

LPG Tank Removed

Battery Disconnected, Leads Taped

Visual Inspection for leaks

This Form Signed

I certify that I have read the above Tucson Fire Code provisions and that any violation(s) will be grounds

for possible civil infraction(s) and revocation of this permit. A revoked permit shall result in removal of the

exhibit from the show floor immediately.

Exhibitor’s Signature: Date:

Contact Phone #’s:

TEMPORARY PERMIT

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SITE AND EVENT INSPECTIONS

In order to maintain compliance with the provisions related to the Fire and Life Safety

requirements, periodic inspections shall be conducted by members of the Tucson Fire Department

(TFD). These inspections may include:

Walk-through inspection with the Event Promoter, TCC Event Coordinator and members of a Fire

Prevention Inspector during the move-in/set-up period. Any violations noted shall be corrected

immediately or within the time frame agreed upon.

Daily visits by a Fire Prevention Inspector (once the show or exhibit has opened), as well as on-duty

members of the Fire Department Suppression Companies, as necessary. TCC issued permits for

cooking and motor vehicle display and use will be reviewed by the TFD fire inspector and

requirements will be strictly enforced.

During the closing (move-out) and removal of materials used in the show or exhibit, members from

the Fire Prevention Section may inspect for maintenance of firefighting accessibility, i.e. exiting and

fire lanes.

EVENT CONTROL

The TFD fire inspector upon finding any overcrowded condition or obstructions in aisles, passageways, or

other means of egress (exiting), or upon finding any condition which constitutes a serious hazard to life or

property, SHALL cause the performance, presentation, spectacle, or entertainment to be stopped until such

condition or obstruction is corrected.

STANDBY PERSONNNEL: At the time of these inspections, it is possible that the Fire Inspector may deem

necessary the placement of Standby Personnel. If so, both the event promoters and TCC Staff will be

notified and conferred with. However, final determinations will be made by Tucson Fire Marshal.

INQUIRES TO:

Tucson Fire Prevention Center Attn: Inspector D’Auria 300 S. Fire Central Pl. Tucson, AZ 85701

(520) 791-4502

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SAHBA Home Show Exhibitor Acknowledgements

The following guidelines and requirements are essential to the success of the Home Show and safety of all participants. As our booths Authorized Agent, I am responsible for communicating and educating the information outlined below to all those associated with our booth.

· I understand that I will not be placed in a booth unless I have paid a $100 deposit and have submitted a signed

contract.

· I understand that my Certificate of Liability Insurance must be a minimum $1,000,000 policy listing SAHBA as an additional insured.

· I will NOT begin to load-in until I have turned in all necessary documents and have received my confirmation packet

with my load-in/load-out passes. Passes must be provided to start load-in. Copies of passes are available from Show Management.

· I understand that there is NO load-in on Wednesday, April 4, 2018 and that all exhibitors must stay off of the Show

floor.

· I must begin load-in before 5 PM on Thursday, April 5, 2018 for Fire Marshall Inspection. I can work on my booth but must stay out of the aisles so the decorator can clean aisles. If I have not begun load-in by 5 PM Thursday I forfeit my booth and monies paid unless other arrangements are made with Home Show Management. There is absolutely no load-in or major set-up on Friday - April 6 2018. NO EXCEPTIONS. Adjustments and small item additions are permitted.

· Load-in is not permitted during the Show. Using the loading dock during the Show for additional product supplies

must be pre-approved by Show Management prior to the opening of the Show in order to obtain load-in passes. I further understand that these passes do not grant permission to park in the loading dock.

· I will adhere to all booth regulations when assembling my booth and I will pay special attention to keeping the

electrical boxes accessible. Silver boxes built into the Show floor cannot be covered by any materials as per fire code. (Please contact Show Management for further assistance.)

· The hours of the Spring 2018 SAHBA Home Show are as follows: Friday and Saturday 10 AM to 6 PM

Sunday 10 AM to 5 PM

· I agree that my booth will remain staffed for the duration of the Show including 15 minutes before the Show opens until closing. (Reasonable breaks are acceptable.)

· A ticket or a badge is required to enter the TCC during the Show. To enter before the Show opens at 10 AM, I

understand ONLY those exhibitors with badges will be allowed. If I need to enter the Show and I do not have a

FIRE MARSHAL APPROVAL

The Show will not open until the Fire Marshal has given his/her approval.

Be prepared to immediately change or remove a booth item at the request of the Fire Marshal or

Home Show Compliance Assistance Team.

Failure to comply could result in dismissal from the Show and future participation.

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ticket or a badge, I agree to purchase a badge for $10 or a ticket for $8. (Please plan accordingly. DO NOT leave badges in booth. Please leave badges at Will Call.)

· A Will Call envelope under the exhibiting company name indicated on the contract will be located at the

Onyx Suite for the purpose of leaving badges for employees and/or tickets for consumers for entrance into the Show. All employees will be informed of this procedure and will expect to pay for entrance if items are unavailable. Failure to utilize Will Call will force my staff to pay for entrance.

· I understand that the FREE Shuttle to the TCC only stops at the West Entrance off Granada St. I agree NOT to park in TCC parking lots to allow parking for consumers during the Show. I understand parking in consumer parking may affect future booth placement.

· I understand that moving out before the end of the Show at 5 PM on Sunday is dangerous for the consumers and

other exhibitors and can jeopardize my participation in future SAHBA events. Please be cognizant that the ticket a consumer purchases allows them to stay until the Show closes at 5 PM. Even though you may be anxious to leave, keep the consumer in mind and wait to pack up until after the Show ends.

· I acknowledge that by signing page 1 of the contract, I am responsible for distributing all of the above

information to each person scheduled to work and/or build the booth. Please make copies of this page for each person associated with your booth. SAHBA Home Show can provide copies if needed.