expa webinar 14-15.10.2014

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Full live streaming recording on www.aies.ec/customer-flows-webinars

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Page 1: EXPA Webinar 14-15.10.2014
Page 2: EXPA Webinar 14-15.10.2014

1. From OP to EXPA: a customer perspective onthe flow with the new system

2. What you should know for the 22nd 3. Check List4. Resources to answer your questions5. Next Steps for the Launch: Live Stream

Flow of this Session

Page 3: EXPA Webinar 14-15.10.2014
Page 4: EXPA Webinar 14-15.10.2014

1)The EP will Sign Up on the OP.2)Based on the matchability from the few

questions on Sign Up, a Program will berecommended (image 2)

3)Opportunities Preview – at this momentEP still cannot Apply

4)Profile Completion – Full browse on OP with the possibility of Applying

http://gisop.aiesec.org/#/

Page 5: EXPA Webinar 14-15.10.2014

1)After selecting an opportunity, the EP willbe able already to see his/her

matchability.

NationalityCountry/ Geographic Preferences

Level of StudySkills

BackgroundsLanguages

IssuesStart/ Ending Dates

Duration

NationalityCountry/ Geographic Preferences

Level of StudySkills

BackgroundsLanguages

(Preferences) Field of WorkStart/ Ending Dates

Duration

Page 6: EXPA Webinar 14-15.10.2014

What if I want to complete my profile? How will the EP/ TN / Organizations forms look like?

BASICS

POSITION TITLE

FIELD OF WORK (GIP) / ISSUE (GCDP)NUMBER OF POSITIONS OPENED

COMMITTEEOPPORTUNITY MANAGERORGANISATION (BRANCH)

CITY WHERE INTERNSHIP TAKES PLACENAME OF THE SUPERVISORTITLE OF THE SUPERVISORAPPLICATION CLOSE DATE

THE ROLE

JOB DESCRIPTIONEXPECTED RESULTS AND END GOALS OF INT.

PREPARATION REQUIREDLEARNING POINTS

DEVELOPMENT SPACES OFFERED BY AIESECADDITIONAL APPLICATION INSTRUCTIONS

SKILLS SKILLS

BACKGROUNDS BACKGROUNDS

LANGUAGES LANGUAGES

SPECIFICS

GEOGRAPHIC PREFERENCESLEVEL OF STUDY

DATE RANGEDURATION

SALARYEXPECTED WORK SCHEDULE

EXPECTED DAYS OFF AND VACATION POLICYFIRST DAY OF WORK

AVAILABILITY OF INTERNET CONNECTION AT WORKPLACEPERSONAL COMPUTER AT WORKPLACE

LOGISTICS & LEGAL

ARRIVAL RECEPTIONAIESEC SUPPORT FOR INTERN TO REACH FINAL

DESTINATIONACCOMODATION

FOODTRANSPORTATION

GENERAL INFORMATION (LINK OF RECEPTION MATERIAL)VISA & WORK PERMIT INFORMATIONHEALTH INSURANCE INFORMATION

DEPARTURE INFORMATION

PERSONAL DETAILS

NAME

- FIRST NAME

- MIDDLE NAME

- LAST NAME

HOME COMMITTEE

DATE OF BIRTH

GENDER

NATIONALITY

CONTACT DETAILS

E-MAIL

MOBILE

SOCIAL MEDIA (FB, TWITTER, LINKEDIN, BLOG, WEBSITE, OTHER)

ADDRESS

- ADDRESS LINE 1

- ADDRESS LINE 2

- CITY- POSTAL CODE

COUNTRY/TERRITORY

ACADEMIC EXPERIENCE

LEVEL OF STUDYFIELD OF STUDY

EDUCATIONAL INSTITUTETIMELINE OF STUDY

COUNTRY/TERRITORY

EXTRACURRICULAR ACTIVITIES

WORK EXPERIENCE

TYPE OF EXPERIENCETITLE

ORGANISATIONINDUSTRY

COUNTRY/TERRITORYFIELD OF WORK

TIMELINEDESCRIPTION

SKILLS GAINED/DEVELOPED

SKILLS SKILLS

BACKGROUNDS BACKGROUNDS

LANGUAGES LANGUAGES

OPPORTUNITY PREFERENCES

FIELD OF WORKS (GIP) - ISSUES (GCDP)INTERNSHIP EARLIEST START DATE

INTERNSHIP LATEST END DATEDURATION

GEOGRAPHICAL PREFERENCES

BASICS

ORGANISATION

SUMMARYCOMMITTEE

GEP (YES/NO)ORGANISATION TYPEORGANISATION SIZE

INDUSTRYCONTACT PERSON ("ADD CONTACT" BUTTON)

- NAME- POSITION

- E-MAIL- PHONE

ACCOUNT MANAGER

HEAD OFFICE

DETAILS

WEBSITE

PHONEADDRESS 1ADDRESS 2

POSTAL CODECITY

COUNTRY/TERRITORYLINKEDINTWITTER

FACEBOOKINSTAGRAM

BRANCHES

BRANCHCOMMITTEE

GEP (YES/NO)PHONE

ADDRESS 1ADDRESS 2

CITYPOSTAL CODE

COUNTRY/TERRITORYDESCRIPTION

CONTACT PERSON (NAME – POSITION-EMAIL-PHONE)ACCOUNT MANAGER

Page 7: EXPA Webinar 14-15.10.2014

How will the Fields of Work / Backgrounds/ Skills look like?

Accounting / AuditingAdvertising

AnalystArt / Creative

Business DevelopmentConsulting

Customer ServiceDesign

EducationEngineering

FinanceHuman Resources

Information TechnologyLegal

ManagementMarketing

OtherPublic Relations

PurchasingProduct ManagementProject Management

ProductionQuality Assurance

ResearchSales

Strategy / PlanningSupply Chain

TrainingWriting / Editing

48 different Backgrounds

Page 8: EXPA Webinar 14-15.10.2014

LEADS ASSIGNEMENT

SET UP VISA STATUS

SET UP YOUR PARTNERSHIPS

https://aiesecgis.squarespace.com/seventh-testing-guide/

Page 9: EXPA Webinar 14-15.10.2014

‣The CRM (All GCDP/GIP/TMP/TLP

Opportunities): ‣Your main customer

management application where you will see all current registered

users of the platform - for Students, for Companies and for

Opportunities ‣Create/Edit opportunities

‣Experience timeline ‣Automated AN’s emailed to EP’s

on match for digital signature‣Quality standards trackers

Page 10: EXPA Webinar 14-15.10.2014

‣Experience Timeline:‣Ability to add diary entries

‣Ability for TN manager to prompt satisfaction surveys

‣Ability for TN manager to provide travel [flight / accommodation] details

‣NPS survey at end of experience‣Discussion between TN manager, home

LC and EP (and other invitees)

Page 11: EXPA Webinar 14-15.10.2014

‣Company Profiles (TN Providers, Sponsors and all other organisations

and their employees):‣Company description / introduction‣Managers [members who can edit +

manage the company]‣Employees [people who are assigned

as employees of the company]‣Map and list of branches

‣ List of opportunities‣Discussion wall‣Analytics widgets

Page 12: EXPA Webinar 14-15.10.2014

‣ Library: ‣The space where all content is uploaded, tagged, and suggested for different roles. No more wikis, just tagged data which collects based upon user stats. Depending on your role, the system will suggest education to you

and L&D will be able to plan modules and assessments‣Articles designed to be small, direct snippets of

information / education‣Articles are grouped together (each article may appear

in multiple groups)‣Each article has a discussion attached

Page 13: EXPA Webinar 14-15.10.2014

‣Messaging: ‣Emails within the system to any profile registered (ie. LCP of …), Facebook messenger style conversations

with your teams, personal news feeds‣Conversations:

‣ ○ Create / delete conversations‣ ○ Search conversations

‣ ○ Add people to a conversation‣Messages:

‣ ○ Attach files to messages‣ ○ Messages show user names, profiles and role /

committee

Page 14: EXPA Webinar 14-15.10.2014

‣Committees (Committees, member management, partnerships and planning):

‣Committees Home:‣ ● Browse committees on a map

‣ ● Search for a committee‣ ● View an alphabetical list of committees

‣ ● Top-10 committees ‣Committee Profile:

‣ ● Profile ‣ ● See members (as a grid, list or hierarchy)

‣ ● Map, address and contact details (inc. social)‣Widgets:

‣ ● Goal Progression‣ ● Signups/Apps/Realised

‣Discussion Wall‣Expansion -- SU->LC Management

Page 15: EXPA Webinar 14-15.10.2014

‣Roles (TMP/TLP): A simple and easy membership CRM which allows you to lists all roles, check the number of people in each role, comparison with

previous terms, opportunities managed by people in the role, companies managed by people in the

role and much more.

Page 16: EXPA Webinar 14-15.10.2014

‣Teams: A shared space for you to communicate with your teams, set the team purpose, goal and track and

manage towards it. Similar to a working space.

‣Projects: The way we manage our iGCDP projects in workspaces with a combination of EPs, TN managers and anyone else who is involved in the running of the project. There will be tracking, discussions and shared

photos etc.

‣Automated goal management integrated with analysis

Page 17: EXPA Webinar 14-15.10.2014
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https://aiesec.zendesk.com/hc/en-us

http://www.aies.ec/#landing Check aies.ec which is updated with all the

information about the GIS. You can find there- All customer flow videos & previous

webinar- Implementation plan template- GIS session example with video

explanation- GIS testing guides

Visit the site constantly as all new materials arebeing uploaded

Read the FAQs which are beingconstantly updated

Go through all the GISnewsletters that have beensent to MCPs (ask your MCP toforward it)

Check it in your inbox every week

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