experience a new way of working with infor ion &...

Experience a New Way of Working with Infor ION & Context Apps

On-Air Summit Week for Infor SyteLineSeptember 25, 2012

Today’s Speakers

Host:

�Dinah Gradis, Director of Product Management, Infor SyteLine

Speakers:

�Massimo Capoccia, Senior Director of Product Management, ION

�James W. Jones, Director, Product Management, Innovations

2

On-Air Summit Week for Infor SyteLine

3 Copyright © 2012 Infor. All rights reserved.

� Monday: Heard from Infor executives.

� Tuesday: Experience a new way of working with Infor ION & Context Apps.

� Wednesday: Growth and innovation: The power of simplification in a world of complexity.

� Thursday: Strategic agility and business process innovation. How to innovate and do more with less.

� Friday: Getting there from here, take advantage of all Infor has to offer.

Massimo Capoccia

INTRODUCTION

What Can ION Do/

Copyright © 2012 Infor. All rights reserved.

Connecting your business applications /.

Monitoring business processes across the enterprise/

Provide visibility across enterprise and reduce risk

Infor ION Suite

Automated task monitoring in relation

to promised completion and proactive

alerting of exceptions.

ION EVENT MANAGEMENT

Automated document routing and

approvals via workflows across

multiple Infor and non-Infor

applications.

ION WORKFLOW

Intuitive, browser-based interface

used to easily configure and

monitor all Infor ION services.

ION DESK

ION PULSEFollow & Subscribe on-demand to application “tweets”

ION CONNECT

Communication and secure

sharing of data across on-premise

and cloud applications

ION ACTIVITYDECK & LOCATORManaging Actionable Enterprise Activities

BUSINESS CASES FOR ION /

Financial integration with corporate


“We have SyteLine for manufacturing, but corporate runs

financials on SAP.”

“We have SyteLine for manufacturing, but corporate runs

financials on SAP.”

ION

FINANCE

SYTELINE SYTELINE SYTELINE

ION SAP

CONNECTOR

� sounds like

ION

Copyright © 2012 Infor. All rights reserved. Confidential. This presentation reflects the direction Infor may take with regard to the products or services

described herein, all of which is subject to change without notice10

Integrating Infor Apps to the cloud /

“We have SyteLine, but we deployed EAM in the cloud "”“We have SyteLine, but we deployed EAM in the cloud "”

IONSYTELINE EAM

INFOR CLOUDSUITEON-PREMISE

� sounds like

ION



Integrating Infor Apps to SalesForce.com

“We have SalesForce, how do we get our SyteLine data there?”“We have SalesForce, how do we get our SyteLine data there?”

IONSYTELINE SFDC

SALESFORCE.COMON-PREMISE

� sounds like

ION

MOBILITY out of the box!


“We think about possibility with iPad, iPhones, etc. but we don’t

know how to get enterprise data on the mobile device.”

“We think about possibility with iPad, iPhones, etc. but we don’t

know how to get enterprise data on the mobile device.”

� sounds like

ION

Copyright © 2012 Infor or Lawson. All rights reserved. Confidential. This presentation reflects the direction Infor or Lawson may take with regard to the

products or services described herein, all of which is subject to change without notice.13

Multi-Division Execution - Visibility

ERPLN

ION

ION EVENT MANAGEMENT

IONWORKFLOW

ION BUSINESS

VAULT

3rd Party

APP

SYTELINE VISUAL

IONPULSE

MONITORS WORKFLOWS ACTIVITIES INFORMATION

� sounds like

ION

Copyright © 2012 Infor. All rights reserved. Confidential. This presentation reflects the direction Infor may take with regard to the products or services described

herein, all of which is subject to change without notice14

ION Event Management

You can monitor your Supply

Chain in real-time for

exceptions7

Your Financial Controls are in

sync with auditors7

You can be notified of

Exceptions wherever you are7

Your business systems

alerted you of exceptions7

Your enterprise can be

Continuously monitored for

exceptions

ION Event Management


MONITORS

EXAMPLES

“events” that

happens within a

system

Sales Order Cancellation

Opportunity Lost

Inventory Stockouts

“events” that

happens across a

set of systems

Order from ERP &

fulfillment in WMS

Inventory not available

“events” that did

not happen but

were supposed to

Order from ERP &

shipment confirmation

never occurred out of

WMS

Customer on credit hold


�SyteLine holds Customer master data

�Customer is put on credit hold in ERP

�Customer master is published with ‘Hold’ status

� ION detects new status and raises alertSYTELINE

If status = ‘hold’

Events Repository

Business Rules

Alert

Customer

� sounds like

ION

Monitoring Late Shipments

SYTELINE

Ship Confirm

WMS

SO

5 PM

Events Repository

Business Rules

Alert

�Order published with promised ship date / time

�WMS allocates on time and picks / prints order

�Not enough resources available for actual picking

�Shipment late due to labor shortage

�Sales Order shipped 12 hours late

� sounds like

ION



ION Event Management vs. Traditional BI / Reporting

MethodsTraditional BI Reporting /

Exception Management

ION EVENT MANAGEMENT & WORKFLOW

ComparativesSQL Based Event and Rules Driven

Detection timeDays, Weeks, Months Real-time

Initiation User initiation(you check the report)

System initiation(system tells you)

Means of notificationReports, exception lists

ION ActivityDeck, ION Motion, Email

Escalation processNone Rules Based

Collaborative CapabilityNone

ION Activity Deck, ION Motion

ION Workflow


WHAT

EXAMPLES

Authorizations

Approve PO

Sign-Off new Item

Work Distribution

Enter a new Item

Enter new Customer

Review Budget

Suite Workflow

Requisition approval for

EAM and if approved

process in ERP

ION Workflow Authorizations


“Our purchase order approval is hard-coded, not flexible and does

not involve corporate users”

“Our purchase order approval is hard-coded, not flexible and does

not involve corporate users”

ION

EAM SYTELINE

� sounds like

ION



ION Workflow Modeling



ION ActivityDeck

�Roles and Rules based real-time exception streams

�Task based work queues

�Follow critical application’s business messages

�Multi-device access

�Bi-directional actionable tasks



ION Pulse Overview

INTRODUCTION:

What are

Context &

Motion Apps?

ION Experience – Content and ContextSee it in context

�Connect content with ERP data and stay in context

� Increase insight and productivity

�Customizable, extendable


Context

ApplicationsContent

Assistant

Example Context Applications


Infor Motion Applications


� View your customer orders, financial status, shipments on your phone/I-Pad

� Metrics embedded for rapid response time

� Keep in contact with Skype™ & FaceTime

� Real-time alerting across the business delivered to your mobile device

� Review, approve, escalate on-the-go- keep your business in motion

Infor Motion Applications


� Build complex queries without the need for IT support

� Leverage Q&A’s intuitive report designer

� Manipulate & visualize your results

� View Production Information

� Resources, inventory, customer orders, purchase orders, employee activities

� Watch list and Collaboration

� Set watches on important orders

� Skype™ & FaceTime integration for real-time collaboration

Key Take-Away’s

� Infor ION – unlock more value from existing applications

�Experience

�Process

� Intelligence

�Change the way work is done

�Collaboration

�Real-time actionable information

�Mobility

�Speed, scale, productivity


Leveraging ION Suite of Solutions

� Enterprise Asset Management

� Expense Management

� *Inforce – (Salesforce)

� Motion – Road Warrior

� *E-Commerce

� Approva

� Infor Business Vault, Business

Intelligence, Operational Reporting

� SAP Financials

� Workspace

� Content Manager

� Social

� Embedded Business Intelligence

Leveraging Mongoose – Internal & External Development Tools

� *Infor Warehouse Mobility

� *Infor Time Track

� Quality Module to SyteLine Installer

� Service Module & other small apps to

SyteLine Installer

� *PLM Integration – Enhancements

� Mongoose Development Tools

� Printing & Packaging Industry Pack

� Credit Card Interface

� Corporate Performance Management

� Outlook, Excel, Project Add-ins

� Financials� SunSystems

� Varial

Copyright © 2012 Infor or Lawson. All rights reserved. Confidential. This presentation reflects the direction Infor or Lawson may take with regard to the

products or services described herein, all of which is subject to change without notice. 31

SyteLine Integrations

Experience a New Way of Working with Infor ION & Context Apps

Q & A

Thank You

�All attendees will receive a link to the webinar recording, and supporting materials.

� If you have questions about this webinar, or would like to see a product demo contact your SyteLine sales representative.


Join Us This Week

�You are invited to join us for all of this week’s events:

� Wednesday: Growth and innovation: The power of simplification in a world of complexity.

� Thursday: Strategic agility and business process innovation. How to innovate and do more with less.

� Friday: Getting there from here, take advantage of all Infor has to offer.


Register for any or all of this week’s webinars at

www.infor.com/events.

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