exploiting video as an opportunity to build personal relationships
DESCRIPTION
EXPLOITING VIDEO AS AN OPPORTUNITY TO BUILD PERSONAL RELATIONSHIPS - by Amanda Jobbins - Vice President - Technology & Corporate Marketing Europe – Cisco - at www.kgsglobal.com conference • Discussing how brands can capitalize on the opportunities of digital video • Understanding the power of video communications and how to harness it effectively • Using video to enhance customer relations and customer experience • Building personal relationships and creating excitement and fun through video • Maximising and marketing new products, new enhancements, new ways of doing things and new services through online video • Examining the role of video in engaging new audiences • How video will change the way we engage with customers in the futureTRANSCRIPT
© 2011 Cisco and/or its affiliates. All rights reserved. Cisco Confidential 1
Amanda Jobbins, Vice President, Marketing, Cisco Europe
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• Why is video so powerful?
• Video in the Social ecosystem
• Role of social video in business
• How to use social video
• Future video trends
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http://www.cisco.com/en/US/netsol/ns1007/index.html
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another optionanother option
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53% 40% 7%
Behaviour and Body Language
Credibility and Personality Spoken Words
Perceptions of a person are based on…
Landmark study by Albert Mehrabian
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A minute of video is worth 1.8 million words
Brands using online video have seen lifts of 20-40% in incremental buying over other ad forms
49% of people who purchased technology cited online video as “influential collateral” to prepare to make a purchasing decision
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cisco.com
Social networks
User Communities
Virtual Events
CiscoBlogs Blogs
Blogs
Home Base Outposts Passports
Listening StationTuning in to online Conversations
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“ Everyone on Earth will have 15 megabytes of fame. ”
M.G. Sriram, PhD
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Social video is much more than broadcast
Video is becoming pervasive
Good storytelling is more important than ever
Know your objectives, select the right approach
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Thank you.