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EXPRESSION OF INTEREST

The Director (Medical) Noida, ESIC Model Hospital, Sector-24, Noida (U.P.) invites sealed quotations for

(a) Empanelment of hospital /institutions for Secondary/Super specialty treatment

(b) Empanelment of diagnostic centers for Medical Lab investigations and Radio Diagnostic Investigations

On contract basis for one year. The interested parties may submit their proposals. The tender document may be obtained on submission of a demand draft of Rs. 500/- issued by nationalized bank in favour of “ESIC fund a/c no. 1” Noida (U.P.). The tender document may be downloaded from our website www.esic.nic.in and www.esicmhnoida.com in this case the cost of form be submitted along with tender form. The Director (Medical) Noida reserves all rights to reject one or all the tenders without assigning any reason thereof.

Date of floating Tender 14/06/2014 10.00 amDate and time of submission ofTender for Super Specialty and : 07/07/2014,Till 1:00 pmSecondary care

Date and time of opening of tender for Super Specialty and : 07/07/2014, At 2:30 pmSecondary care

Date& time submission of tender forLaboratory and radio Diagnosis. : 08/07/14, till 1:00 Pm

Date & Time of opening of tender forLaboratory and radio Diagnosis. : 08/07/14, At 02:30 Pm

Director (Medical) Noida

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To,

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DOCUMENT COST RS 500/-(Non Refundable)

EXPRESSION OF INTEREST

(Please read all terms and conditions carefully)

Director (Medical) Noida ESIC Model Hospital, Sector-24, Noida (UP) invites Expression of Interest from Government/Semi- Govt /CGHS approved/Private Hospitals for Empanelment of centers for the Secondary (Emergency) / Super specialty Treatment, on cashless basis at latest CGHS Rates(given at its website) /ESIC Rates, in a sealed envelope. Application forms along with Terms and Conditions can be downloaded from the Hospital website at www.esic.nic.in / www.esicmhnoida.com Duly filled in forms, complete in all respect along with EMD should reach the office of Director (Medical) Noida by 04/07/2014 (1.00 PM). Bids will be opened on 04/04/2014 (2.00 PM) in the office of Deputy Medical Superintendent. If the opening date happens to be a holiday, it will be accepted & opened on the next working day. Tenderer/authorized person may choose to be present at the time of opening of bids.

At the top of the cover the following words should also be written in bold letters :

TENDER FOR .........................................................

TENDER DOCUMENT

Tenderer downloading the form from website shall have to deposit RS 500/-(Non Refundable) separately as Tender document cost along with EMD of Rs. 30,000/- for Super Specialty & Secondary Care and Lab. Investigation, EMD of Rs.20,000/- (Rupees twenty thousand only) for Radio Diagnosis in form of DD drawn on any nationalized bank in favour of “ESI Fund Account No. 1” payable at Noida. Document Acceptance: Documents may be dropped either in the tender box or sent by Registered post. Documents received by Ordinary post will not be accepted at all. Document received after the scheduled date and time will be rejected out rightly. Tenderers will be informed about date and time of inspection of their centre by a duly Constituted Committee on the address given in Document form.

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(I) CONDITIONS FOR AWARD OF CONTRACT.

Only those applications will be considered for Award of contract which fulfill all conditions and also have satisfactory report of inspection committee.

1 (a) Rates of package for procedure/Treatment should be as per Revised/Latest CGHS RATE for only NABH/NON NABH/Super Speciality centers (Delhi-NCR) (CGHS Rates of city nearest to Noida will be applicable where CGHS package rates are not available). ESIC PACKAGE RATES (where CGHS PACKAGE rates not available)/or any other rates (AIIMS, New Delhi/Govt. Hospital) prescribed by ESIC Headquarters time to time.

(b) Rate list of the hospital/center to be submitted, which is for non ESIC/general patients

2. Tenderer is at liberty to apply for any number of specialties as per Annexure II.

3. Successful tenderer shall have to deposit a security amount of Rs. 1,00,000/-(Rs One lakh- who apply for multiple specialties) and Rs. 50,000/- (Rs Fifty thousand -who apply for single specialty) / Rs 50,000/- (Rs. Fifty Thousand) for Laboratory and Radio Diagnostic Investigations separately, inform of Account payee demand draft from any of the nationalized bank having validity of 24 plus 2 months (60 days extra from the expiry of contract) which will be refunded after termination/completion of contract without any interest.

4. Tenderers are advised to submit Pre- Receipt of EMD with tender form.

5. Tender form duly signed and attached ANNEXURE I & II duly signed.

6. An agreement on stamp paper of Rs. 100/- shall be signed after finalizing and verification/physical verification of records/Institution and incidental charges related to agreement shall be borne by the Empanelled centre. Agreement will be effective w.e.f date of signing of the agreement.

7. Award of contract may be given to one or more Tenderer.

SPECIALITIES TO BE EMPANELLED ARE AS PER ANEXXURE II

The Bid must be accompanied by the following otherwise tender document will be out rightly rejected.

1. EMD (Earnest money Deposit): Rs 20,000/- (Rs. twenty thousand only) in form of DD drawn on any SBI/National Bank in favour of ESI Fund Account No. 1 payable at Noida. EMD of unsuccessful tenderers will be refunded within 30 days after award of contract without any interest.EMD of successful tenderers will be refunded after deposition of security money without accrual of any interest.

2. Documents as per ANNEXURE – I

MINIMUM REQUIREMENT OF HOSPITAL/EMPANELLED CENTRE

A) Multi-specialty Hospitals (specialties list given below) having 30 beds or more (which includes ICU beds) can apply as a Multi-specialty hospital A single-specialty hospital should have at least 15 beds.

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B). INTENSIVE CARE UNIT (I.C.U.) WITH MINIMUM four BEDS (4 Beds & 4 ventilators)

C). 24 HOURS EMERGENCY SERVICES MANAGED BY TECHNICALY QUALIFIED STAFF

D).PROVISION OF DIETARY SERVICES

Affidavit by the centre that it has not been de-empanelled by ESIC or Black listed by any organization /body/hospital during the last three years.

(II) GENERAL TERMS AND CONDITIONS

1. ALL SERVICES WILL BE PROVIDED CASHLESS TO THE PATIENTS.

2. Rates to be charged :-

A. Where CGHS package rates exist-rate only for NABH/ non NABH will be paid.

(a) package rate shall mean and include lump sum cost of in-patient treatment/day care/diagnostic procedure for which a ESI beneficiary/ ESI Staff (serving and retired) has been permitted by the competent authority or for treatment under emergency from the time of admission to the time of discharge including (but not limited to):(1) Registration charges (2) Admission, accommodation charges (3) Including patients diet (4) Operation Charges (5) Injection Charges (6) Dressing Charges (7) Doctor/Consultant visit charges (8) ICU/ICCU charges (9) Monitoring charges (10) Transfusion charges (Anesthesia charges (12) Operation Theater charges (13) Procedural charges/Surgeon's Fee (14) Cost of surgical disposable and all sundries used during hospitalization (15) Cost of Medicines (16) all other related routine and essential investigations (17)Physiotherapy (18) Nursing care (19) Charges for its services and all other incidental charges related thereto.

(b) Cost of implant/stents/grafts is reimbursable in addition to package rates as per CGHS/ESIC ceiling rates.

(c). the package rates/rates given in rate list are for Semi-private Wards. If the beneficiary is entitled for general ward there will be a decrease of 10% in the rates. For private ward entitlement, there will be an increase of 15 %. However the rates shall be same for investigation irrespective of entitlement, whether the patient is admitted or not and the test, per se, does not require admission.

B ) Where CGHS rates do not exist.

• Package rates have been devised for the treatments/procedures not prescribed by CGHS.

They will be called as ESIC rates/ AIIMS / GB Pant / Govt. Hospitals.

• b) Discounts on Drugs/treatment/procedures/devices have been finalized. These are:

(i) 15 % discount on hospital rates which already exist for other patients

(ii) For devices/stents etc. 15% discount on MRP (Maximum Retail Price)

(iii) In case of drugs, discount as follow:- 14% on Branded and 50% on generic.

C. Regarding the patients admitted for treatment/ procedure (in emergency only) for which the tie-up arrangement does not exist ,AIIMS/ CGHS/ESIC rates to be charged or 15% discount on normal whichever is minimum scheduled rates of the hospital but with prior permission of Director (Medical) Noida, taken within 24 hours.

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D. Expenses on toiletries, cosmetics, telephone bills etc. are not reimbursable.

E. The center whose rates for treatment procedure/test are lower than the CGHS prescribed rates shall charge as per the rates charged by them from Non-ESIC patients and will furnish a certificate that rates charged are not more that from non-ESIC patients. Rate list of the hospital / empanelled centre to be submitted along with technical conditions.

DISCOUNT: ANY DISCOUNT ON CGHS/ESIC PACKAGE FOR SURGERIES ETC. TO BE MENTIONED.

F. If one or more minor procedures form part of a major treatment procedure then package charges would be permissible for major procedure and only 50% of charges for minor procedures.

3. Duration of indoor treatment:-

(a) As per package rates:-

1. Major Surgery - 7 days

2. Laparoscopy Surgery/ Normal Delivery – 3 days

3. Day Care/ Minor procedures – 1 day

For non package procedures /management -7 days

(b). Increased duration of indoor treatment due to infection, or the consequences of surgical procedure or due to any improper procedure if not justified will not be reimbursed.

(c). For Extended stay more than the period covered in package rate, in exceptional cases, supported by relevant documents and medical records and certified as such by hospital, the additional reimbursement shall be limited to accommodation charges as per entitlement, investigation charges at approved rates, doctors visit charges (two visit /day) and cost of medicine The approval from this office or the Director (Medical) Noida, ESIC Model Hospital, Noida is required in the matter.

The approval must be attached with the bill so sent for payment to the concerned.

(4). Room Rents:-

(a)The maximum room rent for different categories would be:

General ward Rs. 1000/- per day

Semi-private ward Rs. 2000/- per day

Private ward Rs. 3000/- per day

Day Care (6 to 8 Hrs) Rs. 500/- (same for all categories)

b) Room rent is applicable only for treatment procedures for which there is no CGHS prescribed package rate. Room rent will include charges for occupation of Bed, diet for the patient, charges for water and electricity supply, linen charges, nursing and routine up keeping.

c) During the treatment in ICU, no separate room rent will be admissible.

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d) Private ward is defined as a hospital room where single patient is accommodated and which has an attached toilet (lavatory and bath). The room should have furnishings. The room shall have furnishings like wardrobe, dressing table, bedside table, sofa set etc. as well as a bed for attendant. The room has to be air conditioned.

e) Semi private ward is a hospital room where 2 or 3 patients are accommodated which has attached toilet facilities and necessary furnishings.

f) General ward is defined as Halls that accommodate 4 to 10 patients.

g) Normally treatment in higher category of accommodation than the entitled category is not permissible However in case of an emergency when entitled category accommodation is not available; admission in immediate higher category is to be allowed till entitled accommodation is available. Even in this case the empanelled centre has to charge as per entitlement of the patient,

5. Any legal liability arising out of such service shall be the sole responsibility of the 2nd. Party and shall be dealt with by the concerned empanelled hospital/diagnostic centre.

6. Patient will be referred with a Permission letter signed by the competent authority. Cases referred between 4 pm to 9 am next morning (Emergency cases) will be signed by Casualty medical officer, The same permission letter will be signed by the MS/IMO In charge of the ESIC Hospital next day and will be sent by mail/post. These cases will be referred only after discussion with the concerned specialist which has to be mentioned on the referral form.

7. Direct admission without referral form should not be entertained at all except in life saving condition road side accidents, emergencies needing immediate ventilator support with ICU care etc,. Such cases may be reported to the D(M)N of the ESIC immediately and latest within 24 working hours any working day positively with necessary documents only through authorized representative of empanelled centre. However, Ex-Post-facto approval shall be given by the D(M)N of the ESIC Hospital after having complete and valid justification from the treating hospital, but this will be at the sole discretion of the D(M)N of the ESIC Hospital. In case EX-POST FACTO approval is not granted by the MS of the ESIC Hospital for reasons not providing valid justification by Empanelled centre, responsibility shall lie with the empanelled centre for any dispute regarding payment. During the Inpatient treatment of ESI beneficiary, the 2nd party will not ask the attendant to provide separately the medicine/sundries/equipment or accessories from outside and will provide the treatment within the package rates, as mentioned.

8. In case of any natural disaster/epidemic, the hospital/diagnostic hospital shall have to fully cooperate with the ESIC and will convey/reveal all the required information, apart from providing treatment.

9.The EMPANELLED CENTRE will investigate/treat the ESI beneficiary patient only for the condition for which they are referred with permission, and in the specialty and/or purpose for which they are approved by ESIC. In case of unforeseen emergencies of these patients during admission for approved purpose/procedure, necessary life saving measures be taken and concerned authorities may be informed accordingly later with justification for approval. Approval would be at the sole discretion of the Director (Medical) Noida.

10. The tie up hospital will not refer the patient to other specialist/other hospital without prior permission of ESIC authorities.

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11. The empanelled centre will have to report on daily basis to Director (Medical) Noida on e-mail address ms-noida@esic.in giving details of ESI Insured person under indoor treatment as per format given at ANNEXURE V, failing which hospital may be de-empanelled.

12. Feed back form will be filled by the patient/ attendant at esic hospital after discharge

(III) PAYMENT SCHEDULE

The empanelled hospital/diagnostic centre will send bills along with necessary supportive documents to the Medical Superintendent .Copy of the discharge slip incorporating brief history of the case, diagnosis, details of procedure done , reports of investigations, discharge summary, original receipt of medicines/implants, sticker of implant, wrappers of costly medicines/equipment (costing more than Rs.2000/-), treatment given and advised shall be submitted by the hospital/diagnostic center along with the bill in duplicate in prescribed Performa as in ANNEXURE III and IV. The CD of procedure /MRI/CT Scan film etc. is required with each and every bill if it is done. The bills must be submitted to this office within 15 to 30 days of discharge. The bills received after more than 30 days will not be entertained. Every page of the bill should be signed by the treating doctor

Under laboratory services ,the centre needs to submit the slides of Histo-pathological examination with the department of pathology. The slides would be taken up for technical evaluation ,to judge the quality of slides by the pathologist /can be sent for the same at higher government centers. Payment of the same would be at the discretion of the medical superintendent, if at all found to be of poor quality.

(IV) DUTIES AND RESPONSIBILITIES OF EMPANELLED HOSPITALS/DIAGNOSTIC CENTRES

It shall be the duty and responsibility of the hospital at all times, to obtain, maintain and sustain the valid registration and high quality and standard of its services and healthcare and to have all statutory/mandatory licenses, permits or approvals of the concerned authorities as per the existing laws. Display board regarding cashless facility for ESI beneficiary will be required. The documents like referral from ESI Hospital, eligibility etc. must be mentioned on the board. The ESI patient must be entertained without any queue/wait.

(V) DURATION OF EMPANELMENT

The agreement shall remain in force for a period of one year and may be extended by one year at the sole discretion of the Director (Medical) Noida subject to fulfillment of all terms and conditions of this agreement and with mutual consent. Agreement to be signed on Stamp paper of appropriate value before starting services. Cost of stamp paper and incidental charges related to agreement shall be borne by the Empanelled centre. Agreement will be effective from the date of signing of the agreement by both parties.

(VI) INTEGRITY AND OBLIGATIONS DURING AGREEMENT PERIOD

The Hospital is responsible for and obliged to provide all facilities in accordance with the Agreement, using state of- the-art methods and economic principles and exercising all means available to achieve the performance specified in the Agreement. The Hospital is obliged to act within its own authority and abide by the directives issued by the ESIC. The hospital is responsible for managing the activities of its personnel and will hold itself responsible for their misdemeanor, negligence, misconduct or deficiency in services, if any.

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(VII) LIQUIDATED DAMAGES

Empanelled centre shall provide the services as specified under terms & conditions of agreement. In case of violation of the provisions of the agreement by the empanelled centre there will be forfeiture of payment of the incoming/pending bills. For over billing and unnecessary procedures, the extra amount so charged will be deducted from the bills and the ESIC shall have exclusive right to terminate the contract at any time, and also render forfeiture of security amount.

(VIII) TERMINATION FOR DEFAULT

a. Director (Medical) Noida, ESIC Model Hospital Noida may, without prejudice to any other remedy and for breach of Agreement in whole or part may terminate the contract.

b. The Second Party will not terminate the agreement without giving notice of three (3) months. If they do so security money will be forfeited.

c. The Institution shall be de-empanelled:-

(i) If the Hospital fails to provide any or all of the services for which it has been recognized within the period(s) specified in the Agreement, or within any extension period thereof if granted by the ESIC pursuant to condition of Agreement or

(ii) If the Hospital, in the judgment of the ESIC is engaged in corrupt or fraudulent practices in competing for or in executing the Agreement. or

(iii) If the hospital fails to follow instruction, guidelines, repeated submission of bills as per Instt. own way and repeated deficiencies etc, the Institution shall be de-empanelled without giving any opportunity.

d. If the Hospital is found to be involved in or associated with any unethical illegal or unlawful activities, the Agreement will be summarily suspended by ESIC without any notice and thereafter may terminate the Agreement, after giving a show cause notice and considering its reply, if any, received within 10 days of the receipt of show cause notice. Terms and conditions can be modified at sole discretion of the First Party only.

(IX) PENALTY CLAUSE

Patient can't be denied treatment on the pretext of non availability of beds/Specialists failing which treatment may be arranged from other hospital and any excess payment made to the other centre for the management of such cases will be deducted from the pending bills/Security money.

(X) INDEMNITY

The Hospital shall at all times, indemnify and keep indemnified ESIC against all actions, suits, claims and demands brought or made against in respect of anything done or purported to be done by the Hospital in execution of or in connection with the services under this Agreement and against any loss or damage to ESIC in consequence to any action or suit being brought against the ESIC, along with (or otherwise), Hospital as a party for anything done or purported to be done in the course of the execution of this Agreement. The Hospital will at all times abide by the job safety measures and other statutory requirements prevalent in India and will keep free and indemnify the ESIC from all demands or responsibilities arising from accidents or loss of life, the cause or result of which is the Hospital negligence or misconduct. The Hospital will pay all the indemnities arising from such incidents without any extra cost to ESIC and will not hold the ESIC responsible or obligated. ESIC may at its discretion and shall always be entirely at the cost of the tie up Hospital defends such suit, either jointly with the tie up Hospital or separately in case the latter chooses not to defend the case.

(XI) ARBITRATION

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If any dispute or difference of any kind what so ever (the decision whereof is not being otherwise provided for) shall arise between the ESIC and the Empanelled Center upon or relation to or in connection with or arising out of the Agreement, it shall be referred to for arbitration by the Director (Medical) Noida who will give written award of his decision to the Parties. Arbitrator to be appointed by Director (Medical) Noida The decision of the Arbitrator will be final and binding. The provision of Arbitration and Conciliation Act, 1996 shall apply to the arbitration proceedings. The venue of the arbitration proceedings shall be at office of Director (Medical) Noida. Any legal dispute to be settled in Noida (UP) jurisdiction only.

XII) MISCELLANEOUS

a) Nothing under this Agreement shall be construed as establishing or creating between the Parties any relationship of Master and Servant or Principle and Agent between the ESIC and Empanelled Center.

b) The Empanelled Center shall not represent or hold itself out as an agent of the ESIC.

c) The ESIC will not be responsible in any way for any negligence or misconduct of the Empanelled Center and its employees for any accident, injury or damage sustained or suffered by the referred patient/ESIC beneficiary or any third party resulting from or by any operation conducted by or on behalf of the Hospital or rendering its service under this Agreement or otherwise.

d) The Empanelled Center shall notify the Government of any material change in their status and their shareholdings or that of any Guarantor of the Empanelled Center in particular where such change would have an impact in the performance of obligation under this Agreement.

e) This Agreement can be modified or altered only on written Agreement signed by both the parties.

f) Should the Empanelled Center get wound up or partnership be dissolved, the ESIC shall have the right to terminate the Agreement. The termination of Agreement shall not relieve the Empanelled Center or their heirs and legal representatives from their liability in respect of the services provided by the Empanelled Center during the period when the Agreement was in force.

g) The Empanelled Center shall bear all expenses incidental to the preparation and stamping of this Agreement.

(XIII) TDS DEDUCTIONS

TDS will be deducted as per Income Tax Rules.

(XIV) NOTICES

(i). Any notice given by one Party to other pursuant to this Agreement shall be sent to other party in writing by Registered Post at the official address given in tender form.

(ii).A notice shall be effective from the date on which it is served or on the notice’s effective date, which ever is later. Registered communication shall be deemed to have been served even if it returned with the remarks like refused, left, premises locked etc.

DIRECTOR (MEDICAL) NOIDA, RESERVES THE RIGHT TO ACCEPT OR REJECT ANY TENDER WITHOUT ASSIGNING ANY REASON THEREOF.

SIGNATURE OF DIRECTOR (MEDICAL) NOIDA

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UNDERTAKING

I/We _________________________________ (Name of Proprietor/Director)

have carefully gone through and understood the contents of the Document

Form and I/We undertake to abide by all the terms and conditions set forth.

I/We legally bound to provide services as per rates/terms and conditions of

Tender documents filing which Director (Medical) Noida, ESIC Model

Hospital, Sector-24, Noida is liable to take action as deemed fit. I/We

undertake to provide uninterrupted services or alternative arrangement will be

made at the risk and cost of our Institute. We undertake that the information

submitted along with document and annexure I is correct and also fully

understand that in case of default the security money shall be forfeited.

Dated Signatures Name

Place (with seal/rubber stamp)

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ANNEXURE-I

MINIMUM REQUIREMENTS

(To be submitted duly filled along with document form)

1. Name of the Hospital with complete address

2. Telephone No. ______________

3. Fax no: ______________

4. Mobile No. ______________

5. Distance of the centre from ESIC hospital Noida (UP) ______________________

6. Name, designation along with contact no’s(landline and mobile) of authorized person: ______________ ( attach authority letter)_______________

7. Bed strength of the Hospital (a) Multi speciality------------ b) Single speciality______

8. No of ICU Beds ( not less than 4 Beds with 4 ventilators ) _____________

9. No of functioning Operation Theatres: ______________

10. Name of existing empanelled organizations/institutions: ______________

11. List of Availability of full time specialist/super specialist along with their Degrees/certificates for which center is going to empanelled :(separate sheet be attached)______________

12. List of Availability of part-time and on call specialist/super specialist along with their Degrees/certificates for which center is going to empanelled :(separate sheet be attached) ______________

13. List of Available specialties for which the hospital is interested for tie-up arrangement: (As per Annexure-II)____________________________

14. List of Available equipments i.e. name and year of mfg/installed: (separate sheet be attached) ______

15. List of all doctors, paramedical and non medical:-(separate list for doctor, paramedical and non medical be attached) ______________

16. Daily and monthly no. of patients (specialty wise) (separate sheet be attached______________

17. Daily and monthly no. of procedures (all specialty wise) (separate sheet be attached) ______________

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18. Actual Rate list of hospital/empanelled centre for various packages/procedures. (tobe submitted along with tender form) ______________________

19. Category of the hospital (As per CGHS) NABH / NON NABH / SST (attach proof)__________________________

20. (a) E.M.D ________ Rs. 20,000/- Demand Draft to be submitted along with tender document.

Name of Bank ______________

Branch ______________

Amount ______________

Date ______________

b) Tender document cost. Rs. 500/- in case the tender document has been downloaded from the website.

Name of banker and account no.(ECS Transfer Details) ______________

21.Photocopy of the PAN/TAN number of firm/proprietor______________________

22. Rate list of the hospital /centre which already exists for non- esi/general patients

Enclosure: List as per Index:

(Name and signature of proprietor/Director)

Note :-Evaluation of the centre shall be based on information provided by the Tenderer on the abovementioned points 1 to 22 and the tenderer will have to mandatorily provide documentary proof for the same. No future correspondence in this regard shall be entertained in this regard. A duly constituted committee will visit those centers for inspection which qualify technical bid/med requirement as mentioned in the document.

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ANNEXURE -II

SPECIALITIES / SERVICES FOR EMPANELMENT1. MEDICAL MANAGEMENT -- Intensive Care Unit (ICU), CCU & CAG- Paediatrics- NICU/PICU- Pulmonology All Processure as per CGHS code- Electro-physiological studies- Oncology, Chemotherapy, Radio Therapy, Other Procedure comes under CGHS Scheme- Nephrology(Dialysis), Nephro Consultation

2. SURGERY –- Renal Transplant / Uro Consultation- ENT (mainly for Ear and Nose Surgeries including mastoidectomy, tympanoplasty, myringotomy, stapedectomy,FESS)

3. Radiology imaging including CT scan, MR Imaging etc.

4. Laboratory services.(Pathology, microbiology, biochemistry, histopathy, PETCT, DTPA)

Centre should mention clearly specialized services for which they want to be empallened

1. Cardiology including paeds & CTVS, CCU

2. Oncology & Oncosurgery (Approve by BARC / AERB)

3. Nephrology, Urology & Urosurgery including renal transplant

4. Gastroenterology & GI Surgery

5. Neurology & Neuro Surgery

6. Burns & Plastic Surgery, Re-constructive Surgery

7. Endocrinology & Endocrine surgery

8. Paeds (PICU, NICU, Paeds Neuro, Neuro Surgery)

9. Liver Transplant

10. ICU Respiratory

11. ICU

12. Blood Bank

13. ENT Surgeries including cohlear implant

14. Complicated eye surgeries including Retinal Surgeries & VR Surgeries

15. All Dental Procedures

16. Rheumatology

17. Lap Surgeries

- Any treatment rendered to a patient at Tertiary Care Centre / SS Hospital under CGHS prescribed package / rates.

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Special Investigation:

1. Echocardiography2. Stress Echocardiography3. Color Doppler : Heart / Peripheral Vessels4. TEE (Trans Esophageal Echocardiography)5. TMT6. Holter7. Electro Physiological Studies for Arrythmia8. Bronchoscopy : Adult (FOB) / Peadiatric / Emergency (Diagnostic & Therapic)9. Complete PFT10. CT Scan all body parts 11. CECT Scan all body parts12. MRI all body parts13. CE MRI all body parts14. EEG : Adult / Peadiatric15. NCV : Upper Limb / Lower Limb16. OPG with report / standard occruals view of upper and lower jaw17. CT guided biopsy18. MR Angiography19. CT Urography20. MRI Urography21. CT Angiography22. MR Spectroscopy23. Dexa Scan for Bone Densiometry24. Mammography25. Uroflometry26. All ultrasound in emergency27. All level II ultrasounds28. TVS29. Color Doppler with Velocitometry30. Ultrasound for eye including posterior segment31. Retinal Imaging 32. Retinal Fluorescent Angiography33. Retinal Angiography34. Tympanometry35. Colposcopy36. EMG37. PFT38. Digital Subtraction Angiography39. Nuclear Medicine40. Haemodylasis41. DTPA42. Pure Tone Audiogram

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43. Impedance 44. SISI Tone Decay45. Multiple hearing assessment test to adults46. Speech discrimition Score 47. Speech Assessment 48. Speech therapy per session of 30-40 minutes49. ASSR50. BERA51. OAE52. Speech therapy pakage (1 year) for cochlear implant/Hearing Aid53. Cochlear Implant Mapping 54. MR Sialography55. Videonystamography (VNG)56. Electronystagmography (ENG)57. Vestibular evoked myogenic potential (VEMP)58. Barium Swallow Study

LIST OF INVISTIGATIONS IN PATHOLOGY ( OUTSOURCING)

1. ACE2. ADH (Antidiuretic Hormone)3. Aldesterone4. Alpha-1-antitrypsin (Nephalometry)5. ANA (EIA)6. ANCA IF/EIA7. ANF8. Anti aspergillus antibody9. Anti Ds DNA10. Anti HBcAg IgM11. Anti HBeAg IgM12. Anti HBsAg IgM13. Anti HCV14. Anti HEV15. Anticardiolipin Abs16. Antigliadin Abs17. Antimullarian Hormone (EIA)18. Antiparietal Abs19. Antiphospholipid Abs20. Antiplatelet Abs21. Antisperm Abs22. Antithrombin III23. ASMA (IF)24. BCR-Abl (FISH)25. Beat-2-microglobulin (Nephalometry)26. CA 19.927. CA 5.3

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28. Calcitonin29. CCP (Cyclic citrullinated peptide)30. CD-4, CD-8 counts31. CERB-2 (Her Neu 2)32. Ceruloplasmin33. Chromosomal analysis (G - Band)34. CML-Cytochemistry (MPO, SBO, PAS)35. Complement III36. Complement IV37. Copper levels38. Cortisol levels39. Culture and sensitivity (Bacterial, fungal, MTB); blood and body fluids (CF, pleural, gastric,

ascites etc. ); urine, pus, any other body fluid40. Cysticercus (T. Solium)41. Dengue-NS 142. Downs screening (b-HCG, PAPPA, inhibin-1, quadruple) (quote separately)43. Drug assay (specified in requisition slip)44. DS DNA45. Dual markers-b-HCG, PAPPA (quote separately)46. ER, PR47. Erythropoietin48. Factor Assays49. FDPS50. Flowcytometry51. Free Catecholamines52. FTA Treponemal IgM53. G-6-PD (Quantitive)54. Hb Electrophoresis55. HBeAg56. HbsAg confirmation57. HBV DNA Quantitative (viral load)58. HBV IgM59. HCV Genotyping60. HCV IgM61. HCV RNA Qualitative (viral load)62. Hepatitis profile (specify test and quote seperately)63. HEV IgM64. Histopathology Special Stains65. HIV -1 Western Blot66. HIV Confirmation (as per NACO guidelines)67. HIV PCR68. HLA B 27 (Flowcytometry)69. Homocystine70. HPV markers71. Hydatid serology IgG72. IgA73. IgG74. IgM

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75. IHC specified76. Immunofixation electrophoresis77. Immunoglobuin electrophoresis78. Leishmania Abs IgG (RK 39)79. Leukemia Markers (T&B)80. Lithium81. MTB – Rapid Culture82. MTB PCR-RNA83. Multiple Myeloma – H & L chains84. Protein – C85. Protenin – S86. Serum angiotensin converting enzymes (SACE)87. Tacrolimus88. Thrombophelia profile - Specify (LA, C, S, ATIII)89. TORCH profile – IgM90. Total Abs to HBsAg91. Transferring92. Triple Markers93. VMA

17

ANNEXURE III

- -

Letterhead of Referring ESI Hospital (P-I)

Referral Form (Permission letter)

Referral No : I.P/Beneficiary/Staff:

Name of the Patient : Age/Sex :

Address/Contact No F/M/S/D/Other

Entitled for Speciality/Super Sptt : Yes/No

Identification marks (if any) :

I.P/Beneficiary/Staff:

Relationship with IP/Staff :

Diagnosis/clinical opinion/case summary:

Relevant Treatment given/ Procedure/Investigation done in referring hospital :

Treatment/Procedure for which patient is being referred (mention specific diagnosis for referral):

Treatment/Procedure for which patient is referred is available in the referring hospital.:

I voluntarily choose _________________ Hospital for treatment of self or my _____________

Sign/Thumb Impression of IP/Beneficiary/Staff

Referred to ________________________________________ Hospital/Diagnostic Centre for ___________

Date:

Sign & Stamp of Authorized Signatory **

• In case of emergency, signature of referring doctor or Casualty Medical Officer. Record to be maintained in the register. New form duly filled will be sent after signature of the competent authority on thenext working day.

•

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Mandatory Instructions for Referral Hospital:

- Referral hospital is instructed to perform only the procedure/treatment for which the patient has been referred to.

- In case of additional procedure/treatment/investigation is essentially required in order to treat the patient for which he/she has been referred to, the permission for the same is essentially required from the referring hospital either through e-mail, fax or telephonically (to be confirmed in writing at the earlier.

The referred hospital is requested to raise the bill as per the agreement on the standard proforma along with supporting documents within 6 days of discharge of the patient giving account number and RTGS number etc.

Checklist (Referring Hospital)

1. Duly filled & signed referral perform.

2. Copy of Insurance Card/Photo I card of IP.

3. Referral recommendation of the specialist/concerned medical officer.

4. Copy of entitlement evidence of Specialty/super specialty treatment.

5. Reports of investigations and treatment already done.

6. Photograph

Date:

Signature of the Competent Authority

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To be used by Tie-Up hospital (for raising the bill) (P-1)

Letterhead of Hospital with Address & Email/Fax/TeleFax Number (NABH accredited Superspeciality Hospital) (Attach documentary Proof) Date of SubmissionIndividual Case FormatName of the Patient :Referral S.No.(Routine)/ Emergency/through MEDICAL SUPDT/SMC :Address :

Contact No :

Insurance Number/Staff Card No/Pensioner Card No:

Date of Referral :

Diagnosis :

Condition of the patient at discharge :

(For Package Rates)

Treatment/Procedure done/Performed :Existing in the package rate list'sCGHS/other Code no/nos for chargeable procedures :S.No Chargeable

ProcedureCGHSCode nowith PageNo.(1)

Other ifnot on(1)Prescribed codeNo. withPage No

Rate AmountClaimedwith Date

AmountAdmittedwith Date(X)

Remarks(X)

Charges of Implant/device used ……………….

Amount Claimed……………….........Amount Admitted Remarks

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(To be filled up by ESIC official(s))S.No. Chargeable

ProcedureAmt. Claimed with date

Amt. admitted with date

Remarks(X)

III. Additional Procedure Done with rationale and documented permissionS.No Chargeabl

e Procedure

CGHS Code with page no.(!)

Other if not on code no with page no.(!)

Rate Amount claimed with date

Amount admitted with date

Remarks(X)

Total Amount Claimed(I+II+III) Rs. ………………..

Total Amount Admitted (X) (I+II+III) Rs. …………………

RemarksCertified that the treatment/procedure has been done/performed as per laid down norms and the charges in the bill has/ have been claimed as per the terms & conditions laid down in the agreement signed with ESIC.

Further certified that the treatment/ procedure have been performed on cashless basis. No money has been received /demanded/ charged from the patient/ his/her relative.

Sign/Thumb impression of patient with date Sign & Stamp of Authorized Signatory with date

(for Official use of ESIC)

Total Amt payable:

Date of payment :

Signature of Dealing Assistant Signature of Director (Medical) Noida

Date:

Signature of ESIC Competent Authority (Director (Medical) Noida)

1. Discharge Slip containing treatment summary & detailed treatment record.2. Bill(s) of Implant(s) / Stent(s) /device along with Pouch/packet/invoice etc.3. Photocopies of referral proforma, Insurance Card/ Photo I card of IP/ Referral recommendationof medical officer & entitlement certificate. Approval letter from SMC/MEDICAL SUPDT in case ofemergency treatment or additional procedure performed.4. Sign & Stamp of Authorized Signatory.5. Patient/Attendant satisfaction certificate.6. Document in favour of permission taken for additional procedure/treatment or investigation.

X) to be filled by ESIC Official(s).

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ANNEXURE V

To be used by Tie-up hospital (P-III)Letterhead of Hospital with Address & Email/Fax/Telefax

Consolidated Bill Format

Bill No ………………………………… Date of Submission………………..Bill Details (Summary)

Sno Name of Patient

Ref.No Diag/Procedure for which referred

Procedure performed /Treatment Given

CGHS code (with page)No.Nos

Other if not in CGHS rate list

Amount claimed with date

Amount entitled with date

Remarks

Certified that the treatment/procedure has been done/performed as per laid down norms and the charges in the bill has/ have been claimed as per the terms & conditions laid down in the agreement signed with ESIC.Further certified that the treatment/ procedure have been performed on cashless basis. No moneyhas been received /demanded/ charged from the patient/ his/her relative.

The amount may be credited to our account no ______________ RTGS no _______________ andintimate the same through email/fax/hard copy at the address.

Date: Signature of the competent authority of the hospital

Checklist1. Duly filled up consolidated proforma.2. Duly filled up Individual Pt Bill .proforma.

Certificate: It is certified that the drugs used in the treatment are in the standard pharmacopeiaIP/BP/USP.It is certified that total amount of Rs ____________ has been credited to your account no._____________, RTGS no _________________ on _________________

Date:Signature of the Competent Authority.(To be filled up by ESIC official(s))

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ANNEXURE VI

Letterhead of Referring ESI Hospital _(P-IV)Sanction Memo/Disallowance Memo

Name of Referral Hospital (Tie-up Hospital)

Bill No ………………Date of Submission…………..

S.No. Name of the Patient&Referance No.

Amount Claimed With Date

Amount Sanctioned /Admitted with date

Reasons(s) For Disallowance

Remarks

Date:

Signature of Competent AuthorityWith Stamp

(To be filled up by ESIC official(s))

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ANNEXURE VII

Letterhead of Tie-up Hospital with Address details(P- V) Monthly BillSpecial Investigations For diagnosis centres/referral Hospitals

Bill No ………………Date of Submission…………..

SNo. Name of the patient With Insurance/Staff.No.

Date of referance

Investigation Performed

CGHS/Other code in package rate list

Amount admitted with date

Amount claimed with date

Remarks Disallowances with Reasons

Certified that the procedure/investigations have been done/performed as per laid down norms and the charges in the bill has/ have been claimed as per the terms & conditions laid down in the agreement signed with ESIC.

Further certified that the procedure/investigations have been performed on cashless basis. Nomoney has been received /demanded/ charged from the patient / his/her relative.The amount may be credited to our account no ______________ RTGS no _______________ andintimate the same through email/fax/hard copy at the address.

Date: Signature of the CompetentAuthority of Tie-up Hospital

Checklist1. Investigation Report of each individual/Pt.2. Copy of Referral Document of each individual/Pt.3. Serialization of individual bills as per the Sr. No. in the bill.It is certified that total amount of Rs ____________ has been credited to your account no._____________, RTGS no _________________ on _________________

Signature of Account department with stamp

Signature of Competent AuthorityDate: Referral Hospital.

(To be filled up by ESIC official(s))

Patient Referral No __________________

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ANNEXURE VIII

PATIENT/ATTENDANT SATISFACTION CERTIFICATE (P-VI)

1. I am satisfied/ not satisfied with the treatment given to me/ my patient and with thebehavior of the hospital staff.

2. If not satisfied, the reason(s) thereof.

3. It is stated that no money has been demanded/ charged from me/my relative during thestay at hospital.

Sign/Thumb impression of patient/AttendantDate &Time :

Name of the Patient/attendantName of IPInsurance No/Staff noDate of AdmissionDate of Discharge

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