extending your reach through the web
DESCRIPTION
Presentation given to members of Sutton's voluntary sector.TRANSCRIPT
Extending your reach through the web
Carrie Bishop15 October 2009
FutureGov: our focus
• Community engagement– Communication– Democratic engagement– Consultation through conversation
• Collaboration– Enterprise 2.0– Joined up working within and across organisations
• Change management– Coproduction of services– Encouraging peer to peer relationships– Internalising and making use of feedback
Quick questions
Do you use the web outside of work?
1 Build your own website or application2 Have your own blog3 Use social networks e.g. Facebook, Linkedin, Bebo4 Upload things to the web e.g. Photos, videos or rate and
review things on Amazon5 Get information using Google
How many of these things do you do as part of your job?
Increasingly empowered people
examples of hyper-local activity
user contributions via the web
Content
Blogs Photos Online community contributions
Wikis Audio and video
Annotations
Comments Tags/bookmarking Ratings
tools ARE cool…
to inform to communicate
to sense
tools for identifying need
hyper-local tools
tools for networking and collaborating
tools for finance and funding
Tools for campaigning
Tools for campaigning
http://www.youtube.com/watch?v=JFVkzYDNJqo
But tools are not enough!
you need to ‘be’ the web
RelaxedCollaborative
TransparentEngaging Authentic
Sharing
PersonalisedFun
Honest
Open
but where to start?
first – reach out and listen
http://www.flickr.com/photos/plug1/3598973279/
Then engage openly
trolls and mischief makers
Beware the digital democratic divide!
ONS Survey Question 2006
%
2007
%
2008
%
Not accessed in last three months 40 33 29
Never accessed 35 27 25
No household internet connection 43 39 35
http://www.flickr.com/photos/buhsnarf/2534278930/
Those figures again...
Finding solutions
Capacity and resources
so where next?
where to find us
http://futuregovconsultancy.comhttp://futuregovnetwork.comhttp://twitter.com/futuregov