facebook ad targeting for destinations

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[email protected] | +1.415.420.7508 Momentum Design Lab User Experience Focused Software Design & Development AD TARGETING

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A quick summary on Facebook Ad Targeting tools for the Travel industry, specifically for Tourism, Destination Management Organizations (DMOs), and Convention Visitors Bureaus (CVBs). Presented at the eTourism Summit. Covers Facebook Exchange, Facebook Custom Audiences, Facebook Open Graph, and the Ads Create Tool.

TRANSCRIPT

Page 1: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

Momentum Design Lab

User Experience Focused Software Design & Development

AD TARGETING

Page 2: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

HELLO!

I’M JAY GANADEN @jayganaden

Page 3: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

Momentum Design Lab

User Experience Focused Software Design & Development

Page 4: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

Bi-Coastal

Page 5: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

2002 2003 2004 2005 2006

2007 2008 2009 2010 2011

2012 2013

Since 2002

Page 6: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

We Work with Companies Large & Small

Page 7: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508 Apps + Backend platform that uses Social to drive User Engagement

Page 8: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508 Apps + Backend platform that uses Social to drive User Engagement

Page 9: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508 Apps + Backend platform that uses Social to drive User Engagement

Page 10: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

RENO 411 - $30K IN AD SPEND

F L I C K R C R E D I T: R E N O T A H O E T E R R I T O R Y

Page 11: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

Facebook offers a full suite of

marketing tools, including:

1)  Ad Products

2)  Open Graph API

3)  Facebook Exchange (FBX)

DUDE, WHERE DO I START?

Page 12: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

AD PRODUCTS

START AT THE TOP OF THE FUNNEL WITH AN AWARENESS CAMPAIGN

F L I C K R C R E D I T: W A L Z O F W I N N I P E G

Page 13: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

Facebook allows for some very granular

targeting on the Social Graph

1)  Demographics (Age, Gender)

2)  Location

3)  Interest and Broad Category

4)  Mobile

5)  Facebook Connections

6)  Education and Workplace

7)  Placement

8)  Advanced Targeting

AD TARGETING

F L I C K R C R E D I T: P U L I A R F

Page 14: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

SAMPLE RENO TAHOE PAGE

Page 15: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

SAMPLE RENO TAHOE PAGE

Page 16: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

ADS CREATE TOOL

Page 17: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

ADS CREATE TOOL (NEW!)

FACEBOOK ADVERT IS ING IS NOW MUCH S IMPLER & BASED ON ADVERT IS ING OBJECT IVES YOU UNDERSTAND.

Page 18: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

PROMOTE PAGE POSTS

Page 19: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

TARGET SKI RESORTS / TRAVEL

Page 20: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

BROADEN WITH CASINOS AND NIGHTLIFE

Page 21: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

THE FACEBOOK MANTRA: “LIVE IN BETA”

F L I C K R C R E D I T: B Y T E G I R L 2 4

Continually Test

Imagery, Copy

and Landing

Pages.

Double Down

on Conversions

Page 22: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

HUMAN-CENTERED DESIGN TARGETING

You already segment your customers.

Empathy will reveal core and edge use

cases you can target. F L I C K R C R E D I T: F A L L E N T O M A T O

Page 23: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

INTERESTING TRAVEL TARGETING

F L I C K R C R E D I T: L U K E K A I

Business Travelers who like United or Starwood.

Page 24: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

INTERESTING TRAVEL TARGETING

N Y T P H O T O : D A R R E N M I C H A E L S

Travelers who like #Reno 911! or Live Comedy

Page 25: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

INTERESTING TRAVEL TARGETING

Bachelor / Bachelorette Parties

P H O T O : T H E H A N G O V E R

Page 26: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

TARGET OTHER PHASES OF THE TRAVEL PLANNING LIFECYCLE

Page 27: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

INTENDER

Become part of one’s itinerary during Intent Phase

Page 28: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

CURRENTLY TRAVELING

Drive REPEAT BOOKINGS while In-Destination

Page 29: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

RECENT TRAVELERS

Inspire while the Memories are FRESH

Page 30: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

SPONTANEOUS TRAVELERS

Run your own LAST MINUTE DEALS

Page 31: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

POWER EDITOR

YOUR HOME BASE FOR ORCHESTRAT ING CAMPA IGNS AND ADVANCED TARGET ING

Page 32: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

CUSTOM AUDIENCES

F L I C K R C R E D I T: C A L A M I T Y M E G

Target your fans customers on Facebook using your

own customer data.

Page 33: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

LOOKALIKE AUDIENCES

P H O T O : D I A N E A R B U S

Extend your reach by finding NEW customers

similar to the ones you already have.

Page 34: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

RE-ENGAGE AUDIENCES

Downloaded once and lost interest?

Re-engage them again with a Custom

Audience made of past downloaders

of your app.

Page 35: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

ACTION SPEC TARGETING (BETA)

Target users based on ACTIONS they’ve taken.

Page 36: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

CONVERSION TRACKING

Target users likely to CONVERT via a Facebook Ad.

Page 37: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

FACEBOOK EXCHANGE (FBX)

News Feed FBX Ads

outperform

Web Retargeting

21x Higher CTR

79% Lower CPC

*AdRoll June 2013

Demand Side Platform that serves ads to your past

site visitors, within Facebook.

Page 38: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

DRIVE ORGANIC DISCOVERY WITH THE OPEN GRAPH API

Page 39: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

MOVE BEYOND LANDING PAGES WITH A MORE ENGAGING USER EXPERIENCE

F L I C K R C R E D I T: M c C L A V E R T Y

Page 40: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

Page 41: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

Page 42: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

Page 43: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

Page 44: Facebook Ad Targeting for Destinations

[email protected] | +1.415.420.7508

Momentum Design Lab

User Experience Focused Software Design & Development

THANK YOU!

Jay Ganaden [email protected] +1.415.420.7508 @jayganaden 848 Folsom Street, Suite 201 San Francisco, CA 94107