Shop TalkFacilities Management

June 2016Creating Tomorrows Duke TodayDuke University

Message from the VPOn May 15th, Duke held its 165th commencement cere-

mony. The event returned to Wallace Wade Stadium after being held at the Durham Bulls Athletic park last year. Coach Mike Kzyzewski gave his first-ever commencement speech to the class of 2016. He told the audience that he has been asked to give commencement speeches hundreds of times but wanted to speak at Duke before accepting anywhere else. His message was clear - surrounding yourself with good people will make you better. Its really the main thing Ive done my whole life. Ive sought good people. And thats why Ive been at Duke for 36 yearshow can you be better? he said.

Coach K was not referring to just his players and coaching staff, but to the Duke community as a whole, including Facilities Management. The good people surrounding Coach K include the housekeepers, grounds equipment operators, mechanics, engineers, steamfitters, utility operators and project managers who work to make Duke a prestigious university. After all, he cannot recruit players to a poorly run and unkempt campus.

Thanks to all of you who worked to get the campus ready for commencement weekend. It was especially challenging this year since the ceremony was held in a construction zone. You played an important role in making the weekend a happy one for the graduates and their families. I am lucky to work with so many good people at FMD.

John J NoonanVice President for Facilities

RECLAMATION POND TURNS ONE YEAR OLD

The water reclamation pond celebrated its one year anniversary in May. Steve Palumbo first thought of the idea for the pond during the drought of 2007, which was so severe the City of Durham only had a 30 day supply left in its reservoir. At the time Steve was the Energy

Manager and was tasked with finding ways to reduce Dukes use of potable water.

The pond water is used in Chilled Water Plant #2, which FMD operates to cool the buildings on campus. Chilled water is sent to campus buildings via underground pipes. The water leaves the plant at 390, and returns to the plant after absorbing the heat in the buildings. The heat needs to be rejected out of the system and into the atmosphere so that the water can be reused. Cooling towers remove the heat from the water through evaporation. So much of the water is lost in evaporation that new water is required to be added. Before the pond was built, this water was tap water. Now the pond provides the make-up water. The pond water is used in the process of making chilled water, it is not the chilled water that is distributed across campus to cool buildings.

So far an average of 3 to 6 million gallons has been taken from the pond each month and used in the cooling towers, saving approximately 63.5 million gallons of water in the first year.

The Operations and Maintenance staff, led by Chris Silcott, are responsible for managing the cooling towers and the pond. They decide on how much pond water to pump to the cooling towers based on the amount of rainfall, the volume of water in the pond, and the water quality of the pond. They monitor the pond daily to maximize the volume of water reclaimed and to ensure the reliability and water quality are maintained as well.

In addition to the potable water savings, the pond provides significant storm water benefits. Also there is a walking path, overlook and a boardwalk, all waiting for you to visit!

Facilities Management, 114 S. Buchanan Blvd., Box 90144, Durham, NC 27708 919-660-4222

Wallace Wade set up for Commencement, surrounded on all sides by construction.

Photo by Mark Hough

Shop Talk June 2016

DUKE CHAPEL CELEBRATES REOPENING

Duke Chapel reopened to the public on May 11, 2016 after a year-long res-toration. The Chapel closed to restore the ceiling by grinding out the original

mortar and replacing with a modern, flexible

mortar. Everything (including pews and the chandeliers) had to be removed from the sanctuary to make room for the scaffold-ing that provided access to the ceiling.

Grinding out the mortar created a lot of dust, so the workers had to wear face masks and several special air filters were installed to remove the dust. Because of the dust, the organs had to be sealed; some pipes were removed, and others were sealed in plastic and then encased in a wooden box to keep out the dust. In addition to the air filters, temporary air condition-ing systems were placed at the ceiling level to keep the workers cool and protect the organs.

While the ceiling work took place on the inside, two other proj-ects took place at the same time: the roof replacement and the restoration of the seven stained glass windows in the area of the altar and choir loft.

The roof was original to the building and nearing the end of its life. Scaffolding surrounded the entire building, which not only provided access to the roof, it allowed for an up-close inspec-tion of the exterior of the highest stain glass windows. During the summer months, temperatures on the roof reached over 100 degrees. The contractor provided tents, first aid, and cold water at the roof level to keep the workers safe.

The seven stained glass windows that needed restoration were removed in panels, packed in large wooden crates and driven to one of four studios. Some of the lead that holds the glass in place was in such poor condition that sections of the window needed to be held together with tape to insure they did not fall apart when removed. At the studio the windows were taken apart and cleaned. Cracked and broken pieces were repaired. The windows were reassembled with new caning between each piece of glass. When the windows returned to the Chapel, steel support bars were added to the exterior of the panels and copper-wire ties were soldered to the interior to attach the stained glass to the reinforcing bars that sit in the stone groove.

Fun Fact:Duke was invited to play in its second Rose Bowl in four years at the end of November in 1941. Pearl Harbor was attacked two weeks lat-er. It was feared that Pasadena would be bombed so Duke offered to host the game rather than have it canceled. The offer was accepted, and Duke had to get ready in just eighteen days. The game took place

Fun Fact: Before Trinity College relocated to Durham, the site that is now East Campus was a fairgrounds. In 1892, Trinity College moved to Durham when the fairgrounds were do-nated to the school. The Ark is one of three buildings dating from the 19th century still in use. It was built in 1898 out of lumber salvaged from the fairgrounds grandstand, making it Dukes first green building. The building got its name because the original long narrow walkway forced people to enter the building two by two. The gangplank was replaced with a wide staircase years ago. 2

The scaffolding provided the unique opportunity to inspect the highest portions of the windows that were not removed for restoration. It was discovered that the mortar in the stone work holding these windows together also had to be replaced. While this work was not in the scope of the original project, the win-dows were repaired since the scaffolding was already in place on both sides of the window.

Once the ceiling work was complete and the dust had settled (and cleaned up), other interior work could begin. The smaller projects included:

Replacing the electrical transformer in the basement of the Chapel.

Replacing the HVAC system, originally installed in 1985.

Installing a new sound system and new TV cameras, micro-phones, recording equipment, and speakers. This work involved running 27 miles of cable through the building.

Cleaning and restoring all the woodwork, including the pews and exterior doors.

Cleaning and refinishing all the floors.

Cleaning all the chandeliers and converting them to LED lights.

Installing new landscaping in the garden area between the Chapel and the Bryan Center.

As the opening date drew near, the organs were put back together. It took several weeks to clean them and tune them for use. During the construction, the curator of the organ was the only person on site who was not a construction worker.

Ray Walker served as the project manager for the restoration. He states it was a privilege to work on the restoration since the Chapel is the icon of the University. It is a unique project because once it was completed, there was not be any obvious changes to the building, which is a sure sign of a successful restoration.

Temporary lights, electricity and AC were brought to the Chapel ceiling.

Shop Talk June 2016

FACILITY OPS GETS SPACE UPGRADE Over the past few years Facilities Operations reorganized, rolled out EAM and created positions to improve the work process and customer service. Facility Operations is now made up of four areas: Planning, Systems & Renewal Projects, Building Systems, and Building Maintenance.

Mark Browning oversees Renewal Projects and build-ing coordination. He works with Building Coordinators Rodney Andrews, Diana Brincefield, Sue Nativi, and Randy Orange, who spend their time in the field making sure that FMD is responsive to the maintenance needs of our customers.

Joe Miller is responsible for the planning work needed to make the organization efficient. He supervises the Customer Service Center, who make sure all work or-ders are entered correctly and sent to the correct shops. He also supervises the Planners and the Maintenance Engineer. The Planners monitor incoming work orders, schedule the work, and make sure the correct parts are on hand. Steve Williams, the Maintenance Engineer, works with the building coordinators and shops in the field to support and improve maintenance operations and pro-cesses.

Jack Burgess works with the Building Maintenance shops: Key & Lock Operations, General Maintenance Mechanics, and Structural Trades.

Sean Saunders works with the Building System shops: Plumbing, HVAC, and Electrical. He also works with the Capital Project Coordinators, who review new construc-tion plans and perform quality assurance on ongoing construction projects to prevent future maintenance and operational problems.

The first floor of Smith Warehouse was recently reconfig-ured. The shop areas have new walls and will soon have new furnishings. Each shop will have a dedicated meeting space. A new tool room is also being created which frees up space in the storeroom for assembling parts kits for

planned work orders. The mechanics will take their box containing the kitted parts with them to the job site.

A new cubical area was created in the former Preventive Maintenance Shop, and is home to the Planners (Daryl Barnette, Steve

Cook, and Ron Hurdle), Capital Project Coordinators (Bobby Browning and Patrick McWilliams), Maintenance Engineer Steve Williams and Critical Systems Coordinator Woody Cheek.

The office area in the front of Bay 1 was changed so that the customer service center (Helen Brantley, Shree Davis, and Dianne Lawson) is the first thing a visitor sees when entering Bay 1 from Maxwell Street.

The new configuration puts Facility Ops in a better posi-tion to serve Duke in the future.

CONGRATULATIONS TO THE APRIL EMPLOYEES OF THE MONTH

Tim Cherry, Chad Mills, Kai Umstead, Maggie Nelson, Beverly Jordan, Josefina Ayala and Wesley Laws (not pictured). Maggie Nelson was able to pull together this team of volunteers on short notice to work on a special project. Everyone showed up with a smile and ready for the task - at 5:00 AM on a Saturday morning!

Fred Frigo, Grounds Equipment Operator, 4 years of service. Fred has been a steadfast employee over the last few weeks. In addition to the heavy spring work-load, Landscape Services has been very busy preparing for Alumni Weekend, Blue Devil Days, and Commencement. Fred arrives early, stays late, and works weekends to make sure that the Medical Center grounds are ready for visitors of these events as well as for hospital staff, patients and their families.

Chris Puett, Utility Operator, 7 months of service. Chris has a positive attitude and works well with the team. His technical knowledge is superior. Chris makes recommendations for improvements for the steam and chilled water plants and is quick to identify when certain systems need special attention. He is also flexible and willing to adjust his schedule to help out with shift coverage. He never turns down an opportunity to support his fellow teammates.

Brandon Tucker, Licensed Locksmith, 6 years of service. During the grand opening of the new pub in the West Campus Union, it was discovered that the lock on the ADA bathroom was broken. Since the door was on a mobile bathroom parked in the loading dock, Brandon didnt have the correct parts on hand. He went to the hardware store, purchased the part with his own money, and returned to campus and fixed the door.

Ray Walker, Project Manager/Staff Architect, 42 years of service. Luke Powery, Dean of Duke Chapel wrote to say Ray has bent over backwards to make this difficult year go as smoothly as possible. He advocates for what is best for the building and the community above what is quick and easy. He appreciates the special place that the Chapel has in the heart of the University and has been a committed caretaker of it.

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New Entrance to Facility Ops

Shop Talk June 2016Safety ZoneCPR COMPRESSIONS ONLY TRAINING AVAILABLE

On Wednesday, June 8th from 1:00-2:30pm, FMD will be host to a CPR-Compressions Only training class. The class is open to any employee in FMD, please let Mike or Erica know and coor-dinate it with your supervisor. Currently, 20 of the 30 seats are available. If there is a great enough interest, this class may be offered again. This class is NOT a replacement for CPR/AED/1st Aid training, which is required by NFPA and OSHA for electricians and HVAC technicians.

SAFETY TRAINING COMPLIANCE

The FMD goal for safety training compliance is 95% or greater. Until recently, the department has succeeded in meeting that goal. However, for the first time since Dec 13-Jan 14, the com-pliance rate has been less than 95% for two months in a row. The rate in March was 93.1% and was 94.1% in April. Please do your part and complete all your assigned safety training on time. With over 500 employees, it is a team effort to meet our goals. We can do it!

RAY WALKER AWARDED MERITORIOUS AWARD

Ray Walker, Staff Architect/Project Manager has been awarded the Presidential Meritorious Award. The award is given by the Office of the President and recognizes outstanding job performance for 2015.

As a project manager, Ray is respon-sible for overseeing planning, design, and construction of buildings. He must pay attention to design details, histor-

ical importance, aesthetics, budgets, quality of workmanship, schedule and

safety in order to ensure that the project is completed on time and within budget.

Ray has worked at Duke for 42 years and has overseen dozens of projects, including the Doris Duke Center at Duke Gardens, Bell Tower Residence Hall and K4 Residence Hall, the recent renova-tions of Baldwin and Page Auditoriums, and the restoration of Duke Chapel. Congratulations to Ray for this well deserved honor!

MARK HOUGH GUEST SPEAKER AT LANDSCAPE SYMPOSIUM

Mark Hough, University Landscape Architect, was a guest speaker at the symposium marking the 75th anniversary of Dumbarton Oaks, a research institute in Washington DC, administered by the Trustees for Harvard University. The institute is internationally recognized as a leader in research and learning on gardens and landscapes. Mark

spoke about Dukes campus landscape and its unique relationship with Duke Gardens. Other speakers invited to the symposium came from Germany, China, and Kenya.

DUKE NAMED TREE CAMPUS USADuke has been named a Tree Campus USA for the 8th year in a row. Tree Campus USA schools are selected for promoting healthy management of cam-pus forests and engaging in the community in environmental stewardship. To celebrate the designation, Landscape Services helped students plant 16 trees behind Baldwin Auditorium.

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Our Mission: To be stewards of Duke University by provid-ing excellence in planning, design, construction, cleanliness, op-erations and maintenance for facilities, grounds and utilities in a customer-focused, efficient and sustainable manner.

Off to a good start - FMDs dart rate is well below the goal of 4 days away restricted time so far in2016.

President Brodhead congratulates Ray Walker.