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Faculty Engagement withInstructional Technology:An Approach that Works

NERCOMP conference

March 30, 2011

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7/29/2019 Faculty Engagement with Educational Technology: An Approach That Works (166345106)

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Our Community

• 13 master’s programs

• 2 doctoral programs

• 100 faculty

• 900 students

• 200 courses

• 3,000 professionaleducation participants

• 27,000 alumni

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• Harvard Square• 3 buildings plus significant rented

space• 35 classrooms• Fully wired campus

Our Campus

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CIO

SystemsResearc

hApp Dev

Help

DeskDesktop AV

Inst

 Tech

Our Department

AdminDean

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Our School’s Mission

To prepare leaders in education and togenerate knowledge to improve student opportunity, achievement, and success.

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Research/ pilot

Educatecommuni

ty

Broadenuses

Our Team’s Mission

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Has this ever happened toyou?

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Challenges

What faculty engagementchallenges do you face?

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2005

Instructional Technology:Then

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No plan

A person, not a team

 Tech support for underwhelming course site

Languishing multimedia lab

Siloed class session video service

Benevolently ignored by community

Perception TIE did all instructionaltechnology

Instructional Technology:Then

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Building the Business

i l h l

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Instructional Technology:Now

Mission

Services

 TeamePlatform

Physical Spaces

ProcessOutreach Approaches

 Tracking / Reporting

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Our Services (IT Speak)

•Pedagogical consultation

• Course platform

• Web conferencing

• Streaming video

• Digital content development

• Clickers / SMART board

• Multimedia assignments / lab

• Associated technical training

• Research / pilot emerging techs

Remains the same

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Our Services

We help faculty:

• Increase active studentprocessing in the classroom

• Bring the world into theclassroom

• Communicate with studentsoutside the classroom

• Maximize class teaching time

We help students:

• Learn necessary backgroundcontent

• Revisit course content toreinforce learning

• Collaborate virtually onprojects

• Demonstrate understandingof course content

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Our Team

Kristin Sullivan

Manager of Instructional Technology

Susan Eppling

Instructional Media Developer 

Gino Beniamino

Instructional Technologist

Jason Gorman

Instructional Designer 

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Our ePlatform

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Our Physical Spaces

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Kick-off / planning

Instructional design phase

 Technical development

 Training / dry runs / testing

Launch

revise

assess

 r e f l e

 c t

Our Process

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Hear From Our Faculty

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Ed Tech

Students

Faculty

Ideas / Needs Generation

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events

word of 

mouth

websites

monitors

consult

email

Our Outreach Approaches

O P j t T ki /

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Our Project Tracking /Reporting

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Online Exec Ed Institute

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What’s Next

• Distance learning

• Mobile learning

• Clickers in classroom

• Student services

• Assessment

• Streaming video 2.0

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Top Tips

Everything always starts with a conversation.

Instructional design first, technology second.

Speak their language! Think like a teacher, not a technologist.

Design and run your team like a business within a business.

Don’t be afraid to consider how your team could improve.

 Track projects and analyze data. Are you working across programs, on all services?

Partner with faculty on a new project with goal that they will become self-sufficient inthe future.

Make time to really understand needs then ask how you can help meet those needs.

Define your core set of technology tools and promote their use over alternatives.

Remember, technology happens…roll with it!

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Questions?

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?? ?

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Thank you!

Kristin Lofblad Sullivan, manager of instructionaltechnology

 Jason Gorman, instructional designerGino Beniamino, instructional technologist

Susan Eppling, instructional media developer

http://isites.harvard.edu/k 

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