F.A.Q. Mall.my.com

Questions about products & price list

How to update the price in the personal account?

The update process is identical to the process of the price list uploading.

How to check for product updates?

You can check for the update by finding the correct Product id in the "Products"

How quickly will the price update on the platform?

The price will change immediately in the account. Updating of the price at client website may take up to 6 hours.

How to see the number of uploaded SKU in the personal account?

On the Products page, you will see the number of uploaded products.

How to change the store logo?

To change the logo, you need to send a new logo to your account manager. The size of the logo should be 320 x 320 px, resolution 72 pixels/inch.

How to update product information?

When updating the price list, you need to enter new data for the product; the data of the product will be updated in the system.

What picture will the product card have?

The one you added to the main image

How to put a certain picture for a particular SKU?

You need to specify a link to the picture for each SKU in the column “main_image_url” in the price list

How can I change any parameter in my products?

It is necessary to make changes to your price list before updating in your account. Note that if you add “Group ID”, then the product will be published as a new product with new product id.

How can I see my products on the platform?

You should click to the link which contains https: //pandao.ru/product/ + concrete product id

How can I see my store on the platform?

You should click to the link which contains https: //pandao.ru/merchant/ + the title of your store. If the title of your store consists of 2 or more words, you should put % between words.

Why is the order declined in the personal account?

The client has changed his mind about buying or did not have time to pay within 4 hours

Should my SKU number be unique?

Yes

What are the requirements when specifying the SKU?

Uniqueness, no spaces, no hieroglyphs, max 199 characters,

not starting with 0

What is the minimum quantity in stock? Can I specify zero?

If you do not have a stock, you need to put the value "False" in the column "Enabled"

How to specify tags correctly?

Select 10 words that describe the product and enter it through a space. If there are two words in the tag, the system will treat them as 2 tags.

I cannot upload my file, although all the columns are correct.

This is probably a screening error. Check with your technical experts the correct statement of all delimiters ("" is not a delimiter)

How important is it to make a description of the products?

This is important for the user. This field cannot be empty. This field cannot contain links to third-party resources.

How to change a product in the personal account?

Change the goods in your account is not possible yet. To make changes you need to download the price list, make changes and upload it again.

How to delete all products?

You need to put the value "disabled" in the column enabled in order to unpublish products.

I want my products to be sold for points, what can I do for this?

Products with the highest rating are choosing in the selection of products for points

I uploaded the price list, but I do not see part of my products on the platform. Why?

It has not been uploaded or blocked by moderation

All possible reasons for order status REFUNDED

Customer can cancel an order within 4 hours after payment or ask us for cancellation. Seller can refund the order in the approved status. We will refund orders if the products did not arrive / have a defect / customer received other products or the products are not send within 5 days.

I see my product on the platform, but there is no choice of color, size, etc.

You need to combine identical SKUs into one Group ID

How to cancel the order?

You can cancel the order only in the status "approved"

What is the maximum number of SKU that can be uploaded?

You can upload as much as possible on our platform and make competitive prices

What is the stock limit?

Maximum 9 999

In what currency should I quote the price in the price list?

USD

Orders and shipping What is the delivery time of the product?

15 to 75 days

How to download all orders from the personal account to transfer to delivery?

You can do this in your personal account in the orders tab. Select to download all orders

Can I immediately enter track numbers for all orders?

You should choose in the personal account tab orders, download orders in the desired status and put track numbers. After this, you should upload csv with orders to your personal account

How to change the status to Shipped?

It changes automatically after entering the track number.

What information do I see for my orders?

The order list contains the necessary information about orders you get.

Date – date, when the order was received.

Order ID/Transaction ID - unique order ID and transaction identifier.

Order status - the current status of this order.

Days to fulfill - days left to fulfill the order.

Product ID/SKU - unique product identifier assigned by Mall.my.com / product SKU from your product feed.

Variation - color and size parameters of the ordered product (if applicable).

Quantity - the number of items in the order.

Price - the amount of money paid by the customer.

Tracking number/Provider - tracking number of postal item / name of postal service.

Actions - operations that currently can be performed with an order.

All available operations for one order

Note, that depending on current order status the number of available operations may vary.

Get delivery address – allows to view the address of the buyer. Appears after the order moves to Approved status.

Ship – allows to input a tracking number to the order. Appears after the order moves to Approved status. After getting its tracking number, the order

automatically moves to Shipped status.

Edit tracking number – allows editing tracking number. Available for order in Shipped status.

Contact buyer – allows sending a message to the customer. Available for orders in Approved, Shipped, Delivered statuses.

Decline – allows canceling the order awaiting the fulfillment (orders in Approved status).

What is Shipping time?

The maximum number of days for the transfer of goods in delivery (maximum is 5 days)

After what time will the order change the status from Sent to Delivered?

The maximum delivery time is 75 days, after this time the order will be transferred to the status "delivered"

What kind of shipping method can we choose?

The products with price less than 2$ are sent via not registered mail (NRM), the products with price 2-5$ are sent via simplified registered mail (SRM), the products with price higher than 5$ are sent via registered mail (RM). The High Value products with price higher than 100$ are sent via registered mail (RM_HV).

How to calculate shipping price?

Product is a mobile phone case

Product’s price: 2.2$ (including commission and NOT including the shipping price)

Product’s weight filled in by the merchant: 30 grams (0.03 kg)

The product’s price is 2.2$ which means that the default online logistics channel automatically chosen by the system is simplified registered mail (SRM), the customer still can choose the logistics channel with faster delivery – registered mail (RM), but can’t choose not registered mail (NR).

The SRM shipping price will be:

14$ per kg + 1.02$ per item

Shipping price of product: 14*0.03 kg + 1.02 = 1.44

NRMRussia

SRM Russia

RM Russia

RM_HV Russia(>100$)

RDC Russia

RDC_HVRussia (>100$)

General goods(GVS)

Per kg 22 15.5 15.5 15.5 14.7 14.7

Per item 0.4 1.61 1.81 5.61 6.8 10.16

Dangerous goods

(GVS_DG)

Per kg 35.4 - 22 22 14.7 14.7

Per item 0.1 - 1.61 5.41 6.8 10.16

Delivery to Kazakhstan

(CLEVY)

Per kg 28.7 21.35 21.35 - - -

Per item 0.065 0.985 2.645 - - -

Weight limit 2 kg 2 kg 2 kg 2 kg 31.5 kg 31.5 kg

Min chargeable weight 0.01 kg 0.01 kg 0.01 kg 0.01 kg 0.1 kg 0.1 kg

Item value 0-2 USD 0-5 USD any >100$ any >100$

Delivery cost GVS (from China)

NRM Italy

RM Italy

NRM France

RM France

General goods(GVS)

Per kg 8.776 8.322 8.858 8.405

Per item 2.894 5.026 2.204 5.150

Delivery cost GVS (from China to Europe)

NRM Germany

RMGermany

NRMSpain

RM Spain

General goods(GVS)

Per kg 8.920 8.467 11.474 11.021

Per item 2.235 4.367 1.205 3.337

Weight limit 2 kg 2 kg 2 kg 2 kg

Min chargeable weight 0.01 kg 0.01 kg 0.01 kg 0.01 kg

Item value 0-5 USD any 0-5 USD any

NRM Russia

SRM Russia

RM Russia

CourierRussia

NRM Kazakhstan

RM Kazakhstan

By SEA(PBM)

Per kg 23.2 13.2 13.2 - 24 10.1

Per item - 1.01 1.7 - - 3.71

By AIR(PBM)

Per kg 24.34 19.84 19.84 14.84 27.14 16.74

Per item - 1.01 1.6 6.1 - 3.61

Weight limit 2 kg 2 kg 2 kg 31.5 kg 2 kg 2 kg

Min chargeable weight 0.01 kg 0.01 kg 0.01 kg 0.1 kg 0.02 kg 0.01 kg

Item value 0-2 USD 0-5 USD any any 0-2 USD any

Delivery cost PBM (from Latvia)

PBM PONY_EXPRESS

500 g (base weight) 14.22

+100 g (step) weight) 1.514

NRM Italy

RM Italy

NRM France

RM France

NRM Germany

RMGermany

NRMSpain

RM Spain

By SEA(PBM)

Per kg 5.019 4.557 5.093 4.631 5.156 4.694 7.770 7.308

Per item 3.140 5.891 2.436 6.017 2.468 5.219 1.418 4.169

By AIR(PBM)

Per kg 11.844 11.382 11.918 11.456 11.981 11.519 14.595 14.133

Per item 3.140 5.891 2.436 6.017 2.468 5.219 1.418 4.169

Weight limit 2 kg 2 kg 2 kg 2 kg 2 kg 2 kg 2 kg 2 kg

Min chargeable weight 0.01 kg 0.01 kg 0.01 kg 0.01 kg 0.01 kg 0.01 kg 0.01 kg 0.01 kg

Item value 0-5 USD any 0-5 USD any 0-5 USD any 0-5 USD any

Delivery cost PBM (from Latvia to Europe)

About payment

When can I expect a transfer of money?

Payments are made within 10 working days after the ending of the accounting period. Each month has two accounting periods. We pay to the merchant if the balance of the merchant at the end of the accounting period is $5000 or higher. If not, the sum will be transferred to the next accounting period.

Does the seller pay a commission for the transfer?

11% per order

Other How to know that the store is active?

Once your store is activated on the platform, you will receive a notification from your account manager

Why do I need to enter the e-mail address for opening a store?

This is the email for contacting you. At this address, you will receive all the financial information, promo information and also communicate with your account manager. How can I promote my store?

To increase the level of sales you should participate in all the offers that come from our promotion team, please view the tab promotion in the account.

How to connect to the API?

Merchant should ask his account manager about public ID and secret ID a of the store and use link https://documenter.getpostman.com/view/2276235/mall- merchant-public/6n5yY7W

Can I provide information in Russian?

No, you should provide information about the product in English.

How can I change the password in my account?

You can ask your account manager to change password and send to your account manager new password. Password should contain 12 symbols.

How to resolve the dispute with the customer?

It is necessary to respond within 5 days to the received claim.

How many stores can I open on the platform?

At first merchant can open only one store. If merchant wants to open another store, he must meet the condition: one store should have 30 000 orders per one week. If his store meets the condition, then merchant can apply for the another store.

What information should I specify to open a store on the platform?

Store name, email address, logo

List of products prohibited for publication While crossing the customs border in any manner:

• printed, audiovisual and other information banned from the import, export and transit through the customs territ While crossing the customs border in any manner:ory of the Customs Union;

• service and civilian weapons, their major parts and ammunition banned from the import, export and transit through the customs territory of the Customs Union;

• hazardous waste banned from the import and (or) restricted from import and (or) export; • undercover surveillance and intelligence gathering equipment which import and export from the Customs Union is restricted; • poisonous substances that are not precursors of narcotic drugs and psychotropic substances which movement across the customs border is

restricted; • narcotic drugs, psychotropic substances and their precursors, except for a certain amount of narcotic drugs and psychotropic substances for

personal use for medicinal purposes (in this case the necessary documents should be presented), as well as precursors in the amount allowed by the national legislations of the Customs Union member states;

• human organs and (or) tissues, blood and its components which import and (or) export from the Customs Union is restricted;

While importing products in any manner:

• ozone depleting substances which import to the Customs Union is banned; • plant protection agents which import to the Customs Union is banned under the Stockholm Convention on Persistent Organic Pollutants of 22

May 2001; • fishing tools which import to the Customs Union is banned; • over 5 liters of ethanol and alcoholic products by a person over 18; • over 200 cigarettes or 50 cigars or 250g of tobacco or a set of these products weighing over 250g per one person over 18;

By international mail (in addition to the previous chapters):

• alcoholic beverages, ethanol, beer; • all types of tobacco products and smoking mixes; • all types of weapons (or their parts), ammunition (or its parts), which are similar to civilian or service weapons; • radioactive materials; • cultural valuables; • perishable goods; • living animals, except for bees, leeches and silkworms; • plants in any form or condition, seeds; • precious stones in any form or condition, natural diamonds, except for jewelry; • narcotic drugs, psychotropic substances and their precursors, including in the form of medicines; • ozone depleting substances; • other goods banned from sending by the regulations of the Universal Postal Union and customs laws of the Customs Union;

The list of personal use goods which import and (or) export from the Customs Union is restricted

While crossing the customs border in any manner: • Cryptographic means which import and export from the Customs Union is restricted;

While crossing the customs border in any manner except for international mail:

• ozone depleting substances, which import and export from the Customs Union is

restricted; • specified amounts of narcotic drugs and psychotropic substances in the form of medicines for personal use for medicinal purposes (in this

case the necessary documents should be presented) as well as precursors in the amount allowed by the national legislations of the Customs

Union member states;

service and civilian weapons, their major parts and ammunition which import, export and transit through the customs territory of the Customs Union is restricted;

While importing products in any manner: • electronic means and (or) civilian high frequency devices, including built-in devices or devices that make part of other goods which import to the

Customs Union is restricted

Where can I find the description of the format XML in Chinese?

http://m.blog.csdn.net/xueyepiaoling/article/details/5374689

F.A.Q. Mall.my.com

关于产品及价格表的问题

如何在个人账号更新价格？

更新价格的过程与上传价格表的过程相同。

如何查看产品是否已经更新？

可以通过正确的 Product id 在"Products" 中查看。

价格需要多长时间才能在平台上更新？ / 产品需要多长时间才能上传到平台？

如果您把表格上传成功，表格的数据马上在后台显示。这些变化转到前端最多需要六个小时。

如何在个人账号查看已上传的 SKU 数量？

在产品页面上，卖家能看到已经上传的产品的数量。

如何更改店铺 logo？

更改店铺 logo 请将新的logo 图片发送给你们的客户经理，logo 图片必须至少是 320X320 px, 解析度: 72 pixels/inch。

如何更新产品的信息？

当上传价格表时，卖家需要输入产品新的数据. 这样产品的信息将在系统中更新。

如何在价格表给某一个 SKU 添加指定的图片？

将链接填在价格表相应 sku 的 “main_image_url” 栏中。

如何把几个 SKU 结合成一个产品卡?

颜色，尺码。 要对这几个 sku 填写一样的 group_id

如何在上传过程中下架产品？

在需要移除的产品的“Enabled”列输入数值“False”或者0。

卖家如何在 “my products” 更新信息？

在上传价格表之前，卖家需要对价格表进行必要的更新。请注意： 如果卖家添加 Group ID， 上传价格表后产品

product id 就会变。

卖家如何能在平台上看到自己的产品？

卖家需要点击链接：https: //pandao.ru/product/ 加具体的 product id

卖家如何能在平台上找到自己的店铺？

链接： https: //pandao.ru/merchant/ 您店铺具体的名称。 如果店铺名称包括两个或者更多词汇，词汇中间要放%符号。

卖家的 SKU 必须是唯一的吗？

是的。

平台对 SKU 有什么要求？

SKU 必须是唯一的，不可以包括空间，汉字，最多的是 199 字母。SKU 不可以从 0 开始。

库存的产品最少的必须是多少？零可以吗？

如果卖家在库存里没有产品，你们必须在“Enabled”列输入“false”。

如何选择关键词？

请选择 10 个字，这些字应该最好描述产品。如果关键词包含两个词，那么系统将默认这两个字符就是关键词。关键词中间要

放空格。

虽然一切信息都没有错误，但卖家还是未能上传文件。

这可能是分隔错误。 请跟技术专家一起查看分隔符有没有错误(“”不是分隔符)。

提供产品描述重要吗？

产品描述对客户很重要。产品描述不允许空白，也不允许第三方链接。

如何在个人账号更新产品？

在个人账号里卖家还未能更新产品。如果卖家打算对产品进行更新，他需要先下载并更新价格表，然后再次上传该文件。

如何删除所有的产品？

卖家需要在 CSV 里面改变状态成“disabled”。

我想用奖励积分卖我的产品。我应该做什么？

用奖励积分可以卖评分最高的产品。

上传价格表后，为什么部分产品并未显示在平台上？

这些产品还没有上传完毕或者审核未通过。

退款可能有哪些理由？

支付之后客户能四个小时之内取消订单或者要求取消并退款。

客户可以退款‘approved ’状态的产品。 我们会帮忙取消订单： 客户没收到货物/产品是有瑕疵的/客户收到了别的货物/ 卖家在五天之内没发送货物。

如何将一位客户的几个订单合并为一个？

可以在你们自己的系统中合并订单，但是无法在平台上合并订单。

我能在平台上看到我的产品，但是产品没有颜色，尺码等选择。

你应该把一类似的SKU 合并为一个 Group ID.

如何取消订单？

卖家可以取消在“approved“状态的订单。

最多的 SKU 数量是什么？

SKU 的数量无限制，卖家可以提供具有竞争性价格的产品。

为什么有一些产品用灰色标出的？

有一些产品用灰色标出的是因为你在个人账号选择了‘禁用’状况。

产品的库存最大数量是什么?

产品的库存上限为 9999。

用什么货币进行报价？

美元。

当我上传包括”false”状态产品的 SKU 时，在个人账号没有任何更改。

如果你在价格表指出产品属于“false”状态，那么， 这些产品不会出现在平台上。

最多可以写多少关键词？

最多可以写 10 个关键词。

订单及物流

产品的交货时间是什么？

15 至 75 天。

如何从个人账号下载所有的应该转为发货的产品？

卖家能在个人账号选择下载所有订单（在“订单”列里）。

卖家能否给所有的订单立即填写相应的跟踪号？

卖家应该在个人账号选择“订单”这一列， 下载属于理想的状态的订单，然后填写跟踪号。后来， 卖家在个人账号上传

CSV （包括订单的）。

填写跟踪号后，但时钟并未停止转动。这是正常吗？

卖家不用担心。时间会继续跳转。 最重要的是把状态变成 “shipped“。

如何把状态转换成“shipped”？

填写跟踪号后，状态将自动转换成“shipped“.

商家可以看到什么订单信息？

Order 界面包含所有关于订单的重要信息。

Date – 收到订单的日子.

Order ID/Transaction ID - 唯一Order ID和TransactionID标识符。

Order status – 目前订单的状态。

Days to fulfill – 发货期。

Product ID/SKU - 由于Mall.my.com 分配的唯一产品标识符 /产品SKU从您的产品Feed中分配的唯一产品标识符。

Variation - 订购产品的颜色和尺寸参数（如果适用）。

Quantity – 订单中产品的数量。

Price – 商家支付的钱.

Tracking number/Provider – 跟踪号/ 物流商名称。

Actions – 目前可以执行的操作 。

All available operations for one order

请注意，不同状态的订单有不同可以执行的操作 。

Get delivery address – 看买家的地址。订单状态变成 Approved 之后，可以看到这份信息。

Ship – 您可以通过这个界面给订单提供跟踪号。订单状态变成 Approved 之后，可以看到这份信息。订单收到跟踪

号之后，状态自动地变成 Shipped.

Edit tracking number – 通过这个界面您可以修改跟踪号。状态 Shipped 订单有这个操作。

Decline – 您可以通过这个界面取消Approved状态的订单。

运费计算示例：

Mall.My.Com官方物流 2美金的以下商品要发平邮(NRM)，2-5美金的商品要发简易挂号(SRM)，5美金的以上商品要发挂

号(RM)，100美金的以上商品要发挂号(RM_HV)

如需运费报价表，请联系物流部门。

假设已知条件为：

• 产品类目：手机壳

• 产品价格：2.2美金（包活佣金）

• 卖家标的产品重量：30g (0.03kg)

运费计算: 产品价格2.2美金，因此订单自动使用简易挂号发货（SRM），但是客户能自己选挂号发货（RM）,但是不会

选无挂号（NRM）。

例如 SRM运费价目是

14美金每千克 加1.02美金每件

总运费计算是 14*0.03kg + 1.02 = 1.44美金

NRMRussia

SRM Russia

RM Russia

RM_HV Russia(>100$)

RDC Russia

RDC_HVRussia (>100$)

General goods(GVS)

Per kg 22 15.5 15.5 15.5 14.7 14.7

Per item 0.4 1.61 1.81 5.61 6.8 10.16

Dangerous goods

(GVS_DG)

Per kg 35.4 - 22 22 14.7 14.7

Per item 0.1 - 1.61 5.41 6.8 10.16

Delivery to Kazakhstan

(CLEVY)

Per kg 28.7 21.35 21.35 - - -

Per item 0.065 0.985 2.645 - - -

Weight limit 2 kg 2 kg 2 kg 2 kg 31.5 kg 31.5 kg

Min chargeable weight 0.01 kg 0.01 kg 0.01 kg 0.01 kg 0.1 kg 0.1 kg

Item value 0-2 USD 0-5 USD any >100$ any >100$

Delivery cost GVS (from China)

NRM Italy

RM Italy

NRM France

RM France

General goods(GVS)

Per kg 8.776 8.322 8.858 8.405

Per item 2.894 5.026 2.204 5.150

Delivery cost GVS (from China to Europe)

NRM Germany

RMGermany

NRMSpain

RM Spain

General goods(GVS)

Per kg 8.920 8.467 11.474 11.021

Per item 2.235 4.367 1.205 3.337

Weight limit 2 kg 2 kg 2 kg 2 kg

Min chargeable weight 0.01 kg 0.01 kg 0.01 kg 0.01 kg

Item value 0-5 USD any 0-5 USD any

NRM Russia

SRM Russia

RM Russia

CourierRussia

NRM Kazakhstan

RM Kazakhstan

By SEA(PBM)

Per kg 23.2 13.2 13.2 - 24 10.1

Per item - 1.01 1.7 - - 3.71

By AIR(PBM)

Per kg 24.34 19.84 19.84 14.84 27.14 16.74

Per item - 1.01 1.6 6.1 - 3.61

Weight limit 2 kg 2 kg 2 kg 31.5 kg 2 kg 2 kg

Min chargeable weight 0.01 kg 0.01 kg 0.01 kg 0.1 kg 0.02 kg 0.01 kg

Item value 0-2 USD 0-5 USD any any 0-2 USD any

Delivery cost PBM (from Latvia)

PBM PONY_EXPRESS

500 g (base weight) 14.22

+100 g (step) weight) 1.514

NRM Italy

RM Italy

NRM France

RM France

NRM Germany

RMGermany

NRMSpain

RM Spain

By SEA(PBM)

Per kg 5.019 4.557 5.093 4.631 5.156 4.694 7.770 7.308

Per item 3.140 5.891 2.436 6.017 2.468 5.219 1.418 4.169

By AIR(PBM)

Per kg 11.844 11.382 11.918 11.456 11.981 11.519 14.595 14.133

Per item 3.140 5.891 2.436 6.017 2.468 5.219 1.418 4.169

Weight limit 2 kg 2 kg 2 kg 2 kg 2 kg 2 kg 2 kg 2 kg

Min chargeable weight 0.01 kg 0.01 kg 0.01 kg 0.01 kg 0.01 kg 0.01 kg 0.01 kg 0.01 kg

Item value 0-5 USD any 0-5 USD any 0-5 USD any 0-5 USD any

Delivery cost PBM (from Latvia to Europe)

平台什么时候付款给卖家 关于支付

计算期结束后，我们十个工作日内给商家放这个计算期内结束时他已累计的余额。我们最少可以转 5000 美金，如果商家没

有累计这个金额，累计的金额转到下一个计算期内。

卖家必须支付手续费吗？

每笔订单的 11%作为平来手续费。

其他

卖家如何知道店铺在平台已经激活？

店铺在平台激活后，客户经理会发给您通知邮件。

卖家为什么为开店需要填写电子邮件地址？

这就是为了平台能够与卖家保持联系。 这样卖家能收到所必要的财务信息以及促销信息。另外，这样卖家能沟通账号

经理。

卖家如何能促进店铺？

为促进店铺的发展，卖家要参与平台促销人员所提供的提议也参加促销活动。

如何连接 API 接口?

卖家要问其账号经理个人public ID 及 secret ID 是什么。 链接 https://documenter.getpostman.com/view/2276235/mall- merchant-public/6n5yY7W

卖家可不可以用俄语提供信息？

卖家只可以用英语提供信息。

卖家如何能在个人账号更改密码？

目前卖家不能够更改密码。卖家可以问客经理换密码，卖家可以自己提供新的密码。密码应该包括12个符号。

平台为什么知道卖家个人账号的密码？ 这样密码不受保护。

造成密码该功能将后来在平台出现。目前平台自己造成密码，然后把密码交给卖家， 但是请不用因数据的安全而担

心。

如何解决与买家的纠纷？

卖家必须在五天之内回复买家的投诉。

卖家在平台上能开几个店铺？

先卖家只能开通一个店铺。如果卖家想开通更多店铺，应该符合要求： 店铺应该一周内有30000 订单。 如果商家满足

了要求，商家可以申请开新的店铺。

在平台上开新店铺必须提供什么信息？

买家需要提供店铺的名字，电子邮件以及 logo 图片。

卖家在哪里能找到用中文写的 XML 的描述？

http://m.blog.csdn.net/xueyepiaoling/article/details/5374689

海关禁止的进出口物品：

• 印刷品，音像及其他关税同盟禁止进出口的物品； • 服务和民用武器，及其主要零部件为子弹或弹药等关税同盟禁止进出口的物品； • 禁止进口或者限制进出口的有害废品；

• 监视和情报收集设备等关税同盟禁止进出口的物品； • 非麻醉药品和精神药物的有毒物质等受到海关限制的物品; • 麻醉药品、精神药品以及其前体，除用于医药用途的某些麻醉药品和精神药物外（需提供相应的文件证明）或关

税同盟国家法律允许的前体数量；

• 人体器官及（或者）组织，血液及其成分等关税同盟禁止进出口的。

海关禁止进口物品：

• 禁止进口的破坏臭氧层物质； • 2001 年 5 月 22 日关于持久性有机污染物的斯德哥尔摩公约中提出的禁止进口的植物保护剂； • 关税同盟禁止进口的打捞工具； • 18 周岁以上的成年人禁止携带超过 5 公升的乙醇和酒精产品； • 18 周岁以上的成年人禁止携带超过 200 支香烟或 50 支雪茄或超过 250g 的烟产品。

通过国际邮件：

• 酒精饮料，乙醇，啤酒； • 所有类型的烟草产品和吸烟混合物； • 类似于公民或服务武器所有类型的武器（或其部件, 弹药（或其部件）; • 放射性物质； • 文化贵重物品； • 易腐货物； • 活体动物(除了蜜蜂、水蛭和蚕); • 任何形式的植物的种子; • 除珠宝外任何形式的宝石，天然钻石；

• 麻醉药品、精神药物及其前体, 包括药品的形式； • 破坏臭氧层物质； • 其他万国邮政联盟和关税同盟等海关法律禁止的产品。

限制进出口的个人使用物品的清单.

海关禁止进口物品：

• 关税同盟限制进出口的加密工具；

海关禁止进口物品（除了国际邮局之外）：

• 限制进出口的破坏臭氧层物质； • 麻醉药品、精神药品以及其前体，除用于医药用途的某些麻醉药品和精神药物外（需提供相应的文件证明）或关 税

同盟国家法律允许的前体数量； • 关税联盟限制进出口的类似于公民或服务武器所有类型的武器（或其部件, 弹药（或其部件）;

海关禁限进口物品: 电子设备和（或）民用高频设备，包括内置设备或者相关组成部分等关税联盟限制进口的。