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© 2007 IBM Corporation

System Storage Enablement


Rev 1.4Created by Terry Burba

March 19, 2009

Sales Enablement for

Tivoli Storage Manager - FastBack

Terry BurbaTivoli Storage [email protected]

© 2004 IBM Corporation© 2007 IBM Corporation2 © 2009 IBM Corporation

Basic Situation – Remote Data is Big and Growing

There are more than 4 million remote/branch offices in the U.S. alone, according to the U.S. Census Bureau. Many of these offices belong to multi-national companies based in other countries.

The amount of data in remote offices is increasing with the overall growth in electronic information and the requirements for longer data retention periods

However, the percentage of total corporate data in remote offices is increasing as companies expand operations into new markets and attempt to move closer to their customers, suppliers and partners

Result: large enterprises have between 35% and 65% of their data in remote/branch offices (per Gartner, IDC, ESG, Taneja Group, et.al.)

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Remote Office Data may NOT be Well-Protected

Most remote offices do not have the IT resources and processes in place to provide data center class protection and recovery for their digital information

Backups are performed by non-IT personnel that have other jobs; they often forget to run the backup, or they do it wrong.

If it doesn’t get backed up, it can’t be restored

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IBM has the Answer

With the introduction of IBM Tivoli Storage Manager FastBack, IBM has the only comprehensive, cost-effective solution for protecting and quickly recovering remote office data and maintaining remote operations, following almost any type of data loss:

Lost or deleted file or folder

Virus attack or corrupted database

Disk or server crash

Local or regional disaster

TSM FastBack integrates easily into central data protection systems such as IBM Tivoli Storage Manager, easily adding remote data to core processes such as archive, retention and compliance

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Enterprise Data Center Mid-Market and Remote Offices

Sch

edul

ed P

rote

ctio

nC

ontin

uous

Dat

a P

rote

ctio

n (C

DP

)Complementing IBM’s flagship Tivoli Storage Manager

Lowest TCO and ROI for datacenter backup

Extensive support for removable media (tape)

Broad OS platform support

Very large database (VLDB), application and SAP protection

Hierarchical storage management

Disaster Recovery management

Superior scalability

TSM FastBackFast (near-instant) Recovery

Deep protection of mission-critical applications

Near-zero data loss

TSM FastBackDisk-based protection of

distributed data

Strong Windows, VMWare and Microsoft Exchange

capabilities

Block-level CDP

Simple to set up and use

Cost-effective

Tivoli Storage ManagerFile-level CDP for desktops/laptops and

mobile workers

Together delivering a

more complete solution

Together delivering a

more complete solution


Quick Hit Value Proposition

What are the main benefits and key features of TSM FastBack?

• Disk-based, block-level, incremental forever backup technology improves recovery point objectives (RPO) through continuous data protection (CDP) with very little impact on production servers

• Policy engine allows you to balance recovery requirements with the costs of storage and bandwidth on a per-application basis.

• Replaces tape for operational recovery storage media with a disk based repository allowing fast recovery of mission critical information.

• Instantly recover files, folders, volumes, and entire systems

• No need for dedicated on-site IT staff by providing a simple easy to use interface.



Selling FastBack into the TSM Datacenter Large Microsoft Windows Filesystems

Provides faster backup and file-level recovery for very large filesystems Microsoft SQL, Oracle or DB2

Faster backups with more granular recovery options Instant Restore of Applications and Fileservers

Make systems immediately available to end users without waiting for the physical data restore to complete

Virtual environmentsFull block-level backup for each guest, without the overhead

Combine w/ BMR for P-to-V, V-to-P recovery, and anywhere in between Development and Test

Provide new recovery and test options to DBA’s and developers Item-level recovery for Microsoft Exchange

Calendars, folders, attachments, mailboxes, or use with TSM for Mail

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TSM FastBack – It’s All About Recovery FastBack Mount

– Opens an Explorer-like view into the FastBack repository

– Simple ‘drag-and-drop’ operation

– Recovers individual files and folders, from any point in time

Virtual Recovery

– Mounts an entire volume to be recovered

– Select any previous point-in-time (Recovery Point)

– New volume becomes available within seconds

– Read-write requests serviced by FastBack

– Data is restored in the background to target disk

Bare Machine Recovery

– Restore the Operating System volume

– Any hardware platform (similar, dissimilar, virtual machine)

What does this mean to your Customer?

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Traditional backup to tape – an example

Backup server(TSM / Backup Exec / Net Backup etc)

Backupwindow RestoreProcessing

4 hours (RTO)4 hours (RPO)

Crash Running

1Tb takes 6 hours over 100Gb LAN



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FastBack server

Backup with Fastback – an example

Hourly snapshot backups(no window)

* In Branch Offices or Data Centres!

RestoreProcessing

RTO is minutes1 hour RPO

Crash Running

FastBack Repository(DAS, NAS or SAN)

Backup server

Running



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SQL Server

TSM FastBack

TapeLibrary

On-LineApplication

Operational (Short-Mid Term) Recovery

Long TermRecovery

Secs Mins Hrs Days Weeks Months Years

Data Protection Life Cycle Management

Time

TSM

Exchange

File & Print

Desktops & Laptops

Every save / close

CDP forFiles

CDP forFiles

CDP forFiles

CDP forFiles



12 12

Deployment in a Virtualized Environment

VM1

C

DC

VM2

ServiceConsole

TSM FastBack Server

FastBackClient

ESX Server

D

E FastBackClient

TSM FastBack Client installed on each guest OS Can perform block level incremental forever backup for applications and files

The ESX Server CPU is not over loaded with long backup windows from multiple virtual systems Can Also deploy TSM FastBack Server

in a Virtual Machine

Virtualization techniques like VMWare place extra burden upon individual applications and fileservers. These servers can ill-afford additional workloads introduced by backup.

Block-level incremental addresses this by virtually eliminating the backup window and load on the CPU.

This makes TSM FastBack a great solution for virtual system data protection in the General Business Market



Windows 2008 Hyper-V Support Support for the FastBack client and

FastBack server running in a Hyper-V guest

FastBack will run in the Hyper-V guest and provide the same support that it has for all OS versions and application as supported in physical machines.

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Benefits

Continued deep support for Windows platform and virtualized environments

Physical machine

Virtual machinesHyper-V

Environment

FastBack Clients





March 19, 2009

TSM FastBack Offerings


TSM FastBack Product Family Offerings

TSM FastBack

Comprehensive data protection solution

Disk-based, block-level, incremental-forever technology

Near-instant restore of data from any point-in-time, anywhere in the environment

Disaster Recovery built in

Policy-based “selective replication” for off-site recovery

Highly-efficient use of WAN and storage resources

TSM FastBack for Bare Machine Recovery

Restore the OS volume on dissimilar hardware in minutes

Great tool for cost-effective business continuance and server migrations

TSM FastBack for Microsoft Exchange

Rapidly recover any e-mail object: message, attachment, calendar entry, contact, tasks, notes

Near-instant access provides a great tool for data mining and unobtrusive testing of production environments

TSM FastBack Center

Convenient bundle of the 3 components above

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TSM FastBack

Adaptive protection :Dial up the level of protection your application or fileserver requires

Protects Mission-Critical Applications and Files

Protection•Block-level, incremental-forever•Windows Applications and Filesystems

• SQL, Exchange, Oracle, SAP and more• VMWare support•Lightweight client•No backup window required•Policy-based capture schedule

CDP on Demand™

Recovery•Granular – any data object

File, folder, volume, system•Point-in-Time rollback•Instant Restore

Instant access, background restore•Recover Anywhere™- At the branch, DR site, Data Center

Disaster Recovery Protection• Disk-based protection and recovery• Encryption in flight• Bandwidth & storage efficient

• Incremental replication• Scheduling• Compression

Cost Effective• Eliminates the need for tape backup in the remote office



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TSM FastBack (cont.)

Disaster Recovery Central Vaulting of Backup Copies

– Backup consolidation

– Disaster ready

– Block-level, incremental forever

– Centralized backup to tape

End-to-end security

– Encryption in transit

– Individual Virtual Vault for each office

Scheduled, policy-based transfers

– Optimize WAN resources

Fully Automated

– No manual intervention required

Recover Anywhere™

– At the branch, DR site, Data Center

– File or Volume restore

– Instant Restore

Da

ta C

en

ter

FastBack DR Repository


TSM FastBack BMR to Dissimilar Hardware

TSM FastBack Bare Metal Recovery works from a noninvasive point in time copy (snapshot) of your server’s data volumes

TSM FastBack BMR can take as little as 20 minutes

TSM FastBack BMR supports recovery to different hardware

TSM FastBack BMR supports P2V,V2P migrations

TSM FastBack BMR supports migrations to blade centers

TSM FastBack BMR also supports disk to disk recovery of data volumes for the failed server



Provides users and administrators with the ability to recover

any Microsoft Exchange data object quickly and easily:

E-mail messages and/or attachments

Contact lists Calendars Tasks Journal entries Entire folders and EDBs

Email Recovery with TSM FastBack for MS Exchange

Fastback forMS Exchange

Fastback forMS Exchange





March 19, 2009

Integrating FastBack with TSM and Enterprise Data Protection


Complementary to TSM and other Tape-Based Solutions

Add Tivoli Storage Manager FastBack to your existing data protection infrastructure for:

Backup consolidation, disaster recovery, business continuity / business resilience for all of your locations

Dramatically improved Recovery Point Objectives (RPO)

Reduce the amount of data at risk to almost zero

Dramatically improved Recovery Time Objectives (RTO)

Reduce the time to recover from any data loss to seconds

Elimination of ‘backup windows’ for 24x7 applications

Seamlessly integrates with any Windows backup/archive application

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FastBack Integration with Tivoli Storage Manager

BEFORE: FilesX was Tivoli Ready / Tivoli Certified in 2008 to integrate with TSM.

NEW TODAY: TSM V6 introduces a FastBack+TSM configuration wizard (shipped in the TSM V6 Windows client), to help with policy and schedule configuration when protecting the FastBack repository to TSM server.

COMING SOON! FastBack administrative management from the TSM ISC is targeted for an upcoming release of FastBack, scheduled for the end of this year (2009).

ON THE DRAWING BOARD: Enhanced integration with TSM for additional ease of management for recovery, reporting & monitoring.

IBM Storage Solutions

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Remote Office(s)App / File / VMWare Servers

FastBackClients

HQ / Data Center

App / File / VMWare Servers

HQ / Data Center

App / File / VMWare Servers

TSMServer

TapeLibrary

DR Site

Mobile Users (CDP for Files)

Tivoli CDP for Files: Continuous data protection for mobile users FastBack: Block Level Incremental Forever & CDP protection for critical servers Tivoli Storage Manager:

Industry leading tape support Broad OS platform support, Very large database (VLDB), application protection Superior scalability

FastBackServer

WAN

For even greater levels of data protection…Add TSM and Tivoli CDP for Files – complements TSM FastBack!

FastBackServer





March 19, 2009

Licensing, Pricing & Roadmap


Prospect Profile

Main Office

Exchange SQL File & Print

Branch Office

SQL File & Print

Branch Office

File & Print

We’re looking for:• Companies with 1 or more offices• Microsoft Windows servers

─ Exchange, SQL, Oracle, SAP─ Downtime costs $$$

• Using tape in each location─ Best-case RPO = last night─ Best-case RTO = hours

• IT managed locally in each office─ Skill level: questionable─ Backups < 100% success rate─ Restore requires outside help─ Management is time consuming

• Manual DR processes─ Physical movement of tapes─ Loading & unloading of drives─ Mishandling; storing at home─ Losing tapes off the truck


Prospect Profile

Main Office


Branch Office

SQL File & Print

Branch Office

File & Print

What we’ll do:• Eliminate the costs and manual processes associated with tape

─ Tape drives, media, maintenance─ No branch IT support necessary

• Eliminate manual backup management

─ Automate backup in all offices─ Consolidate the management

from a central site• Eliminate the costs and risks of off-site tape transport and storage

─ No more cycling tapes─ No more trucks─ No more lost tapes


Prospect With TSM FastBack

Main Office


Branch Office

SQL File & Print

Branch Office

File & Print

How we’ll do it:• TSM FastBack

─ Local disk-to-disk backup─ Non-disruptive to applications─ Backup as often as needed─ Fast restore of any data asset

• Enable the Disaster Recovery option of TSM FastBack in each office

─ Replicate data between offices─ Policy-based, WAN efficient─ Fast recovery, anywhere

• TSM FastBack BMR─ Move workload to another system─ Virtual machines or different H/W─ Up and running in < 1 hour

• TSM FastBack for Microsoft Exchange

─ Fast recovery of Exchange objects: messages, contacts, calendar entries, notes, tasks

FastBackRepository

& BMR

TSM FastBack for Microsoft ExchangeProtected Servers


Licensing Examples

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FastBackRepository

& BMR


Protected Servers

BranchOffice

In this example, only the 3 protected servers would require a TSM FastBack license. The TSM FastBackRepository would be included in the pricing for the Three servers.


Licensing Examples (cont.)

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FastBackRepository

& BMR


Protected Servers

BranchOffice

Adding in Disaster Recovery, the 3 protected servers would require a TSM FastBack license. The TSM FastBackRepository would also need a license. The DR-hub would not need a license.

DR Site

FastBackDR-hub



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Single File & Print Server

FastBackRepository

& BMR


Protected Server

BranchOffice

For best protection, a single file server in a branch office would be protected with a local TSM FastBack RepositoryWith DR enabled back to a DR site. This price would then Reflect 2 protected servers; the file server & the TSM FastBackServer.

DR Site

FastbackDR-hub



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Single File & Print Server FastBackRepository


Protected Server

BranchOffice

However, some customers may feel the expense of the extra Server hardware is prohibitive. It is possible to run TSM FastBack on the existing server. This would then be priced with a Single server license. This would limit BMR capabilities at the Branch office site as there would be no TSM FastBack server to provide the backup snapshot. BMR could be done from the DR site.

DR Site

FastBackDR-hub

© 2009 IBM Corporation32

Pricing with Passport Advantage TSM FastBack, TSM FastBack for Microsoft Exchange and TSM FastBack for Bare

Machine Recovery will be licensed using the Processor Value Units (PVU), consistent with the rest of the TSM family

TSM FastBack Center - a bundle of the 3 FastBack products, will licensed Per Server

– Pricing

• 40% discount off of the individual products if priced on a dual quad (8-core) machine

– Restrictions

• Limited to servers with eight processor cores or less

List Prices ($US)

Product Price Metric

TSM FastBack $55 Per 10 PVU

TSM FastBack for Microsoft Exchange $35 Per 10 PVU

TSM FastBack for Bare Machine Recovery $30 Per 10 PVU

TSM FastBack Center $2880 Per Server

(eight processor cores or less)





March 19, 2009

FastBack Roadmap

Q3 2008 Q4 2008 1H 2009 2H 2009 2010

Product withdrawn

Product continuum

EOM

Change from previous roadmap

SOD (Italics)


Statements of IBM future plans and directions are provided for information purposes only. Plans and direction are subject to change without notice.

Tivoli Storage Manager FastBack Roadmap

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TSM FastBack 5.5 (July 2008)

Near-instant recovery and CDP of applications and data

For SMB, ROBO and enterprise

Available Now!

TSM integration

Helps improves availability of mission-critical applications for TSM customers

Frequent Snapshot and CDP for Windows file servers and any application on Windows

Offerings

TSM FastBack

TSM FastBack for Exchange

TSM FastBack for Bare Machine Recovery

•TSM FastBack 5.5.1 (Sept 2008)•National language version of IBM TSM FastBack - Translations – product UI and documentation

TSM FastBack 5.5.2 (Dec 2008)

Enhanced Microsoft cluster support

Instant restore of volumes in cluster environment

Veritas Cluster Support

Continuing deep support for Windows environment:

Exchange CCR/LCR support

Windows 2008 Hyper-V Support

FastBack client support for Windows 2008/Vista

Support for Windows 2003 Storage Server

SQL 2008 Support

Dynamic Disk Support

Exchange 2007 cluster support

TSM FastBack 5.5.3

Currency:• Instant Restore support on Windows 2008• MCSC support on Windows 2008

• TSM B/A Client FastBack Configuration Wizard (In TSM 6.1 BA client)

TSM FastBack 5.5.4

Enhanced reporting •FastBack Reporting with IBM Tivoli Common Reporting technology

• Performance and Scalability Enhancements

BMR Generic Any2Any Driver

Try and Buy Support

TSM FastBack 6.1

FastBack Server Deduplication

FastBack Linux Client (64-bit)

Tighter TSM integration:

TSM Admin Center provides integrated policy configuration for customers using Fastback and TSM

Integrated FastBack and TSM Monitoring / Reporting

Scalability Enhancements:

Alternative approach to FastBack for Exchange

TSM FastBack 2010 release candidates

WAN Deduplication

WAN Dedupe optimization: Prevent the FastBack server from reconstructing data before it is passed to the TSM API.

FastBack Linux Client:

Dissimilar BMR

Instant Restore

Incremental after reboot

Active active cluster support

Windows Support

FastBack Server Windows 64-Bit Support

FastBack client Support Windows 2008 R2 (aka Windows 7) Support

Reporting

FastBack Reporting – Aggregated and Integrated TSM Reporting





March 19, 2009

Wrap-up : How to get started.



Where to focus?

Look for Customers who may:

• Be Windows based

• Have mission critical Windows applications and an need for near Instant Restore

• Have remote or branch offices with little on-site IT staff

• Have a need for Individual Mail Item Restore

• Have a need for windows only BMR with a need for short RTO

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The Bulls-eye Target Audience Profile Data Centers and Remote Branch Offices with Windows Servers

Mission Critical Exchange, SQL, Oracle, File & print, etc.

Looking for a Recovery Solution

Look for these Hot Buttons

>3 = PURCHA$E!– Has Backup window issues – May also want to eliminate tape at data center, branches, or both

– Needs better Recovery Points (RPO)

– Needs better Recovery times (RTO)

– Disaster Recovery - Replication to data center for consolidation (remotes/branches)

– Bare Machine Recovery (BMR) – Get crashed server(s) back up quickly

– Granular Recovery – IMR or Individual Mail Recovery –

– Has large volumes on critical servers (i.e.. SQL, Exchange, File server, others)

– Migrating legacy servers to new hardware

– TSM Shop – True Blue, and desires better recovery on critical Windows servers

– Has experienced recent, painful (failed) restore on Windows platform

© 2004 IBM Corporation© 2007 IBM Corporation38 © 2009 IBM Corporation38

Description Tape FastBack Comments

Backup File/Print Server 16 hours 3 minutes Increased frequency from 1/wk to 6/day

Backup E-Mail Server 46 hours 2 minutes Increased frequency from 1/wk to 8/day

Recover SQL Table/Record Impossible 5 minutes

Recover Individual E-Mail Impossible 5 minutes Same for calendars, contacts, tasks, etc.

Restore a File Server Volume 10-16 hrs. 6-10 min.

Restore SQL Server Volume 20-30 hrs. 6-10 min.

Business Impact of Xpress Restore and XRDR Optimal Performance = Huge $$$ Savings

Comparisons between traditional tape backup and FastBack: Measurements taken by a real customer in their environment



Solving the Data Recovery Problem

What can go wrong? Current responseResponse with Tivoli Storage Manager FastBack

Office staff forgets to run the backup, or does it wrong

Pray nothing fails until the next night (or whenever the next backup gets run successfully)

Automated, non-disruptive backup occurs during normal business hours in the background

Accidental or malicious deletion of critical files

Call tape vendor’s support desk and have them walk you through loading the right sequence of tapes, and hope you don’t over-write any of today’s data

Open the FastBack Restore browser and drag & drop the needed files back to where you need them

You discover that a critical database server has been corrupted (maybe by a virus) for the past couple of weeks

Good luck; you’re going to need to fly in an expert, and you’ll be down for days

Pick the point-in-time that you want to recover from and initiate a Virtual Restore operation; the entire database will be made available within seconds

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Solving the Data Recovery Problem

What can go wrong? Current responseResponse with Tivoli Storage Manager FastBack

Your boss has lost an important contact or message in his Microsoft Outlook e-mail and needs it now

Tell the boss it can’t be done, and start looking for another job

Initiate FastBack for Microsoft Exchange and drag-and-drop whatever e-mail objects you need or send them to a new mailbox

The disk in your SQL Server crashes

Tell customers to wait for a few hours or days while you try to restore from tape

Virtual Restore will have you up and running within seconds of putting a new disk on-line

The office is hit by a <insert your favorite disaster here>

Restart operations from scratch whenever you can get into a (new) facility; suffer lost customers, revenue

Use FastBack for Bare Machine Recovery to reconstitute the office’s workload in another location, within an hour

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Sales Contact names

Worldwide Sales Don Dishinger Don Dishinger/Somers/IBM@IBMUS

North America Bob Ruelas Bob Ruelas/Austin/IBM@IBMUS

US (Sales) George Louzek George Louzek/Waltham/IBM@IBMUS

US (Technical) Dan Thompson Daniel Thompson/Dallas/IBM@IBMUS

Latin America Linda Laphen Noralinda J Laphen/Austin/IBM@IBMUS

LA (Technical) Gaston Llahi Gaston Llahi de Asti/Argentina/IBM@IBMAR

NE IOT Paul Myers Paul Myers/UK/IBM@IBMGB

NE (Technical) Ian Hancock Ian Hancock/UK/IBM@IBMGB

CEEMEA Jean-Michel Doudot Jean-Michel Doudot/Switzerland/IBM@IBMCH

SW IOT Sergio Perrone Sergio Perrone/Italy/IBM@IBMIT

AP Nick Milsom Nick Milsom/Australia/IBM@IBMAU

AP (Technical) Deon George Deon George/Australia/IBM@IBMAU

Japan Andrew Nietupski Andrew Nietupski/Japan/IBM@IBMJP

Japan (Technical) Misato Ebihara Misato Ebihara/Japan/IBM@IBMJP

Channels (WW) Robert Kelly (Bob) Robert Kelly/Waltham/IBM@IBMU





March 19, 2009

Business Partner Resources


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Comprehensive Data Protection Solution –Additional Information and Contacts for Business Partners

IBM GTS ServicePacs Offerings:– http://www-304.ibm.com/jct01005c/partnerworld/mem/services/us/oospac.html

IBM GTS ServicePac for Remote Technical Support:

– Details on Pricing & HWD Coverage:• http://www-935.ibm.com/services/us/index.wss/offering/its/a1000229

IBM GTS Implementation Services for Disk System ServicePac:– https://www-304.ibm.com/jct01005c/partnerworld/mem/services/us/ofimp25.html

– Announcement letter 607-007, Product Number 6948-A07

IBM Know Your IBM Program:– https://www-304.ibm.com/jct01003c/partnerworld/pwhome.nsf/weblook/tac_hvenablement_kyi.html

– KYI Rewards• https://www-304.ibm.com/jct01003c/partnerworld/pwhome.nsf/weblook/tac_hvenablement_kyi.html

– KYI Contact for Comprehensive Data Protection Solution:

• [email protected] June Eikel


Partner Value – Increase Revenue and Profitability!!!

Strong existing Storage/TSM Customer Base Installed base sales opportunity: Windows, Exchange IMR, BMR, Platform Migration New Solution-- Reason to call Helps Maintain Account Control

Expand Customer Base Non-TSM SMB Accounts Microsoft Customers and other Competitive Environments

Drives incremental hardware sales Pulls through 3-5X amount of Incremental Storage

Opportunity to sell additional Support and Services

Increase Margin SMB Play Qualifies for Value Advantage Plus (VAP, Software Value Incentive (SVI) and IISI

Information Infrastructure Solutions Incentive (IISI) Promotions

Quick Ramp-up Time to Value and Revenue Training Requirements: 1-2 days Sales, 2-3 Day Tech Sales, 3-4 Day Configuration,

Implementation and Support

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March 19, 2009

Additional Resources


IBM - http://w3-103.ibm.com/software/xl/portal/viewcontent?type=doc&srcID=CGSK&docID=H793621Y09977P99Partners – http://www-304.ibm.com/jct09002c/partnerworld/wps/servlet/ContentHandler/H793621Y09977P99?pageId=pw.sellingresources

Sales and Business Partner-Focused Enablement

** IBM Internal only

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Case Studies & References


Information ResourcesProduct datasheets and Whitepapers (use the external links for distribution outside of IBM) TSM FastBack Datasheet:

External: http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG_USEN&htmlfid=TID14022USEN&attachment=TID14022USEN.PDF

Internal: http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGI_TI_SG_USEN&htmlfid=TID14022USEN&attachment=TID14022USEN.PDF

TSM FastBack for Microsoft Exchange Datasheet:External:

http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG_USEN&htmlfid=TID14023USEN&attachment=TID14023USEN.PDF


TSM FastBack for Bare Machine Recovery Datasheet:External:

http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG_USEN&htmlfid=TID14024USEN&attachment=TID14024USEN.PDF


TSM FastBack Center Datasheet:External:

http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGE_TI_SG&htmlfid=TIS14029USEN&attachment=TIS14029USEN.PDF

Internal: http://w3.ibm.com/sales/ssi/fcgi-bin/ssialias?infotype=pm&subtype=sp&appname=SWGI_TI_SG&htmlfid=TIS14029USEN&attachment=TIS14029USEN.PDF

Next-Generation Data Protection for Mid-Sized Companies Whitepaper:External: http://www.ibm.com/common/ssi/fcgi-bin/ssialias?

infotype=sa&subtype=wh&appname=SWGE_TI_SG_USEN&htmlfid=TIW14008USEN&attachment=TIW14008USEN.PDF

Internal: http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=sa&subtype=wh&appname=SWGI_TI_SG_USEN&htmlfid=TIW14008USEN&attachment=TIW14008USEN.PDF

Addressing the Complexities of Remote Data Protection Whitepaper:External: http://www.ibm.com/common/ssi/fcgi-bin/ssialias?

infotype=sa&subtype=wh&appname=SWGE_TI_SG_USEN&htmlfid=TIW14010USEN&attachment=TIW14010USEN.PDF

Internal: http://www.ibm.com/common/ssi/fcgi-bin/ssialias?infotype=sa&subtype=wh&appname=SWGI_TI_SG_USEN&htmlfid=TIW14010USEN&attachment=TIW14010USEN.PDF

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Information Resources

Product Web Pages IBM Tivoli Storage Manager FastBack

http://www.ibm.com/software/tivoli/products/storage-mgr-fastback/

IBM Tivoli Storage Manager FastBack for Microsoft Exchangehttp://www.ibm.com/software/tivoli/products/storage-mgr-fastback-exchange/

IBM Tivoli Storage Manager FastBack for Bare Machine Recoveryhttp://www.ibm.com/software/tivoli/products/storage-mgr-fastback-bmr/

IBM Tivoli Storage Manager FastBack Centerhttp://www.ibm.com/software/tivoli/products/storage-mgr-fastback-center/

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Information Resources

Collateral – datasheets and whitepapers

IBM Tivoli Storage Manager FastBack IBM Tivoli Storage Manager FastBack for Microsoft Exchange IBM Tivoli Storage Manager FastBack for Bare Machine

Recovery IBM Tivoli Storage Manager FastBack Center Addressing the Complexities of Remote Data Protection Next-Generation Data Protection for Mid-Sized Companies

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March 19, 2009

Thank You





March 19, 2009

Backup Information


FastBack FAQ

Q. Can I use the FastBack Bare Machine Recovery client to restore data stored in TSM?

A. No. The FastBack BMR client will only restore data from a FastBack Repository. For BMR from TSM backups, use the products from Cristie.

Q. Can I use the FastBack client to backup data directly to a TSM server?

A. Not directly. The FastBack client will only communicate with the Fastback server. You can then mount a FastBack snapshot to a proxy machine that is also running the TSM client and backup the files in that snapshot to TSM for long term data retention

Q. Can I use FastBack for Microsoft Exchange with TSM?

A. FastBack for Microsoft Exchange is designed to work with a FastBack repository for one step individual item restore. It can be used with TSM, however that is a multistep process. TSM 6 will have a tool to do individual item restore. While FastBack can work with TSM, we encourage customers to use the TSM client with TSM and the FastBack client with FastBack.

Q. If I have used the proxy method to backup FastBack files into TSM for long term retention, can I restore the files directly from TSM?

A. Yes. We license TSM for the client when it is backed up. There would be no charge for the TSM license to restore the data.

TSM FastBack Sales KitFor more information and answers see the


TSM FastBack Sample Configurations

Standalone Office Configuration - General Business

TSM FastBack Protected Servers (Intel Xeon 4-way processors)

Total Cores

2 SQL servers

FastBack

2 8

1 Mail server 1 4

1 File Server 1 4

TSM FastBack for ExchangeExchange

1 4 1 Exchange server

TSM FastBack Bare Machine RecoveryBMR

3 12 3 Production servers (2-SQL + Exchange)

System x Servers Total

IBM System x3250 Dual-Core(3GB Memory, 2-73GB mirrored OS drives)

1

Storage Hardware Disk Systems Total

1TB 7.2K 3.5" SATA Drives 3

Assumptions:Backing up 4 serversCustomer Data = 0.5TB, Daily Change = 3%, Generations = 60


Remote Office Configuration - 5 Sites (No Consolidation or DR)

TSM FastBack Protected Servers (Intel Xeon 4-way processors)

Total Cores

2 SQL servers at each site

FastBack

10 40

1 Mail server at each site 5 20

1 File Server at each site 5 20


5 20 1 Exchange server at each site


15 60 3 Production servers (2-SQL + Exchange)


IBM System x 3250 Dual-Core(3GB Memory, 2-73GB mirrored OS drives)

5



Assumptions:Backing up 4 servers at each locationCustomer Data = 0.5TB, Daily Change = 50%, Generations = 60; per site


Remote Office Configuration with DR/Consolidation - 5 SitesTSM FastBack Protected Servers (Intel Xeon 4-way processors) Total Cores

2 SQL servers at each site

FastBack

10 40

1 Mail server at each site 5 20

1 File Server at each site 5 20

1 FastBack server at each site 5 20


5 20 1 Exchange server at each site


15 60 3 Production servers


IBM System x3250 Dual-Core(4GB Memory, 2-73GB mirrored OS drives)

5

IBM System x3250 Dual-Core(3GB Memory, 2-73GB mirrored OS drives-FTP Server at DR Site)

1



IBM System Storage DS3200 Dual Controller 1

3m SAS Cable 1

Assumptions:Backing up 4 servers at each location with Disaster RecoveryCustomer Data = 0.5TB, Daily Change = 50%, Generations = 60; per site


Enterprise Data Center Configuration

TSM FastBack Protected Servers (Intel Xeon 4-way processors) Total Cores

5 SQL servers

FastBack

5 20

5 Oracle servers 5 20

2 Mail servers 2 20

15 File Servers 15 60


2 20 2 Exchange servers

TSM FastBack for Bare Machine recoveryBMR

12 48 12 BMR servers


IBM System x3350 Quad-Core(4GB Memory, 2-73GB Mirrored OS Drives)

1

Storage Hardware - Disk Systems Total


IBM System Storage DS3200 Dual Controller 1

3m SAS Cable 1

Assumptions:Backing up 27 servers at a Data CenterCustomer Data = 3TB, Daily Change = 3%, Generations = 60

No extra DB agents required, cost lower and no load orders for recoveryNo extra DB agents required, cost lower and no load orders for recovery


TSM and TSM FastBack together are well-positioned with capabilities for continuous and remote office data protection

Customer Requirements

TSM and TSM FastBack V5.5 EMC Symantec BakBone CA CommVault Microsoft NetApp HP

Continuous Data Protection

Block-level protection for servers

Acquired KashyaRecoverPoint

Acquired / Integrated Revivio & Backup Exec CPS

RealTime CDP(Asempra)

Acquired XOSoft

Integrated suiteCDR + Galaxy

Data Protect Mgr Resells Mendocino Software

Remote Office Data Deduplication

Roadmap – April 2009

Acquired / Integrated Avamar

Acquired / Integrated PureDisk

SIS–file granular / block level next version

Data Protect Mgr A-SIS

Recovery Time Industry-leading near instant recovery feature

w/Disk based storage pools

Near zero instant recovery

Integrated Bare Metal Recovery

Recovery to dissimilar hardware

Backup Exec System Recovery

Requires separate offering

Application Support (on Windows)

Exchange (IMR), Notes, DB2, Oracle, SQL, NTFS, SAP, Sharepoint, AD

Fair on own MS offerings.

OSSV

Application Support (on Unix, Linux, other)

Solaris, Linux, AIX on roadmap

Scalability, Maturity

Small, Midsize and Enterprise scalability

NetApp hw only

Service Offering (SaaS)

IGS on Roadmap Mozy & Avamar Symantec Protection Network

Leading capability Average capability Lagging/No capabilityLEGEND


Dissecting the Elevator PitchTSM FastBack gives you the power to quickly restore any amount of Windows data, anywhere in the organization, from any previous point-in-time, no matter what happens to cause a data loss.

Quickly = time to recover is reduced from hours/days to minutes

Any amount = we provide immediate access to data, no matter how big it is

Windows data = This is a recovery system for Windows based server platforms

Anywhere in the organization = recover locally, or from another location if the local office is compromised

Previous point-in-time = recover data from before an event such as a virus attack

No matter what = lost file or folder; virus or hacker attack; corrupted database; crashed disk or server; local or regional disaster


Example 1 Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers. Each

application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores.

Systems Managed Quantity in Customer Environment Quantity of Processor Core Entitlements Required

TSM FastBack Servers (8-way)

2 0

Application Server 4-way (2 logical partitions)

3 12

Application Servers 4-way (2 physical partitions, 1 of which is managed by Tivoli applications)

3 12

Total Requirements24

Note: TSM FastBack Servers that are not protected servers do not require processor core entitlements.

Application Servers

TSM FastBack

ServerTSM FastBack Entitlement Required

TSM FastBack

Server

These are not protected

servers – no entitlement

required


Example 1 – Total Cost $6,600

Example 1Systems Managed

Quantity in Customer

Environment

Quantity of Processor

Core Entitlements

Required

PVUs Price

TSM FastBack Servers (8-way) 2 0 0 -$ Application Server 4-way (2 logical partitions) 3 12 600 3,300$

Application Server 4-way(2 physical partitions, 1 of which is managed by Tivoli applications) 3 12 600 3,300$ Total 24 1200 6,600$

Note: Assumes all systems are Intel Xeon cores and therefore require 50 PVUs per core


Example 2 Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers. Each

application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recover server at a disaster recovery site.

Systems Managed Quantity in Customer Environment

Quantity of Processor Core Entitlements Required

TSM FastBack Servers (8-way) 2 8

Application Server 4-way (2 logical partitions) 3 12


3 12

Total Requirements32

Application Servers

TSM FastBack

Server

TSM FastBack Entitlement Required

TSM FastBack

Server

Not a protected server – no entitlement

required

Data Replicated

TSM FastBack DR Server



required





Environment


Core Entitlements

Required

PVUs Price

TSM FastBack Servers (8-way) 2 8 400 2,200$ Application Server 4-way (2 logical partitions) 3 12 600 3,300$

Application Server 4-way(2 physical partitions, 1 of which is managed by Tivoli applications) 3 12 600 3,300$ Total 32 1600 8,800$



Example 3 Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers. In each

group of three servers, one is an Microsoft Exchange Server, which requires item level exchange recovery capability. Each application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recovery server at a disaster recovery site.


Quantity of Processor Core Entitlements Required for TSM FastBack

Quantity of Processor Core Entitlements Required for TSM FastBack for MS Exchange

TSM FastBack Servers (8-way) 2 8 0


3 12 4


3 12 4

Total TSM FastBack Requirements32 8


Application Servers

TSM FastBack

Server


TSM FastBack

Server

Not a protected server– no entitlement

required

Data Replicated


TSM FastBack For MS Exchange Entitlement Required

Exchange Servers requiring Item Level Recovery


required





Environment


Core Entitlements

Required

PVUs Price


Application Server 4-way(2 physical partitions, 1 of which is managed by Tivoli applications) 3 12 600 3,300$

TSM FastBack for MS Exchange 2 8 400 1,400$ Total 40 2000 10,200$



Example 4 Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers, all of

which need bare machine recovery. Each application server has 4 processor cores. Each Tivoli Storage Manager FastBack server has 8 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recovery server at a disaster recovery site.


Quantity of Processor Core Entitlements Required for TSM FastBack

Quantity of Processor Core Entitlements Required for TSM FastBack for Bare Machine Recovery

TSM FastBack Servers (8-way) 2 8 0


3 12 12


3 12 12

Total TSM FastBack Requirements32 24


Application Servers

TSM FastBack

Server


TSM FastBack

Server


required

Data Replicated



required

TSM FastBack For BMR Entitlement Required





Environment


Core Entitlements

Required

PVUs Price


Application Server 4-way(2 physical partitions, 1 of which is managed by Tivoli applications) 3 12 600 3,300$ TSM FastBack for BMR 6 24 1200 3,600$ Total 56 2800 12,400$



Example 5 Customer has two Tivoli Storage Manager FastBack servers, each backing up three application servers, all of which

are Microsoft Exchange servers that require item level recovery capability and need bare machine recovery. Since customer will require Tivoli Storage Manager FastBack, Tivoli Storage Manager FastBack for Microsoft Exchange, and Tivoli Storage Manager FastBack for Bare Machine Recovery, and have servers that are 8 processors cores or less, they can order Tivoli Storage Manager FastBack Center, which bundles all three products and is licensed on a per Server basis. Each Tivoli Storage Manager FastBack server has 8 processor cores and all application servers have 4 processor cores. On one of the Tivoli Storage Manager FastBack servers, data is replicated to a Tivoli Storage Manager FastBack disaster recovery server at a disaster recovery site.

Systems Managed Quantity in Customer Environment Quantity of Server Entitlements Required for TSM FastBack Center

TSM FastBack Servers (8-way) 2 1


3 3


3 3

Total TSM FastBack Requirements

7

Application Servers

TSM FastBack

Server

TSM FastBack

Server


required

Data Replicated



required

TSM FastBack Center Entitlement Required

Note: TSM FastBack Center Servers that are not protected servers do not require processor core entitlements.


69

Know Your IBM and Sell & Earn Incentives

69 ibm.com/partnerworld/knowyouribm 04/10/23

What can a seller get?

Merchandise items – ability to choose merchandise from rewards catalogue

Gift vouchers – purchase gift vouchers for various merchants

Gift card solution – as good as cash

Experiential rewards (Travel) – purchase a travel package away

Concierge service – if you can’t find anything on the site, simply ask and you shall get.

http://www.kyirewards.net/ (login required)

Contact June Eikel ([email protected]) for more information



Information Infrastructure Sales Incentive (IISI) Business Partner Rebate, pronounced: EASY (ē -zē)

70

Incentive Objectives

– Incent sw/hw Storage solution sellers and increase software clothing rates

– Increase overall deal size

– Combat competitive threats from HP and EMC

The Offer

– Sell an Information Infrastructure Solution and BPs receive a 5% rebate on the software

– Combine with existing incentives and programs from Systems Group and Software Group to gain even greater rewards

– The reseller must sell BOTH the Storage hardware and the Tivoli Storage software to qualify

– Restrictions apply – refer to announcement 508-569

Contact:Rodney Fannin ([email protected]) for more information

fb sales enbl 1 4

Self Improvement

fastback data

recovery fastback mount

new recovery

physical data

data centres

recovery requirements

p recovery

remote offices