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Tentative Course Syllabus MGMT 3110-002 – Organization and Management

Spring Semester, 2017

9:40-11:05, Room 128, FCBE

3 Credit Hours

Last updated: 12/30/2016

Instructor: Dr. Kathy Tuberville

Phone: 901.678.2222 or 901.678.4740 E-mail: ktbrvlle@memphis.edu

Office: FCBE 315, alternate location, Room 272, Fogelman Professional Development Center Office Hours: Mondays, 2:30-4:30, Tuesdays, 4:15-5:15 CST or by appointment LinkedIn: Dr. Kathy Tuberville (search or click link)

Course Overview

Comprehensive survey of basic management concepts, principles, and function; coverage in planning, organizing, leading, and controlling organizational resources to achieve objectives;

overview of decision-making within the context of organizational global environment, strategy, organizational structures, culture, human capital, ethics and corporate social

responsibility, and performance.

Required Texts (and Related Materials)

Daft, R.L. & Marcic, D. (2016), Understanding Management, 10th edition with LMS

Integrated for MindTap™ 1 term (6 months) Printed Access Card (LOOSELEAF Text: ISBN:

9781305931626).

OR

eBook with LMS Integrated for MindTap: Daft, R.L. & Marcic, D. (2015) Understanding Management, 10th edition with MindTap™ 1 term (6 months) Printed Access Card (ISBN: 9781305627819)

Purchase on Cengage website: Cengage Website (opens in new window)

****Note: You MUST purchase a new textbook or eBook in order to receive the Access Card for access to the required MindTap activities.

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For this course, required specified MindTap course activities can be accessed through your eCourseware course by clicking on a MindTap link located under the MindTap module, or click the following link: Login into Mind Tap Here (Direct Login)

Recommended Reading

Students should be regularly engaged in reading business publications, especially within

their field of study. Some of the most commonly recommended business publications

include, Bloomberg Businessweek, The Economist, Forbes Inc., Barron’s, Inc., The Wall Street

Journal, Financial Times, Harvard Business Review, and other credible business publications.

Location of Course Materials

eCourseware: All course content files and tests can be found in eCourseware by logging into this course at eCourseware website (opens in a new window)

MindTap Login: MindTap Link located in eCourseware under the MindTap module. **Note: Access to

MindTap is ONLY through eCourseware course and not an external URL link.

A list of required MindTap activites with instructions is located in eCourseware under the

Assignments module. The activities schedule is also attached to the end of this syllabus.

Course Goals and Learning Objectives

This course provides a comprehensive overview of the principles and functions of

management and the challenges that managers face in a dynamic, global business

environment.

The objective of this course is to provide students with the basic understanding of the role

of management including planning, organizing, leading, controlling, and coordinating

organizational resources in a technologically advanced and global environment to achieve

organizational goals. The examination of internal and external environmental influences

impacting organizations and management will also be addressed.

An overview of management problem-solving skills relevant to all organizational

environments and various careers will also be provided. This course is of benefit to all

majors because working with people and management is applicable to all occupations and

organizational environments.

After taking the course, the student will:

Understand terms and concepts associated with management of people,

projects, and organizations;

Understand the need to apply a variety of skills necessary in today’s world which

involves innovative solutions to dynamic, global problems and crisis management; Understand the importance of working with diverse cultures, countries,

and changing organizations;

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Understand the importance of managers’ decision-making challenges,

knowledge management, and the need to efficiently utilize rapidly changing

technologies; and

Gain enhanced skills important in any career, including written

communication, oral communication, teamwork, and critical thinking.

Course Topics

Innovative Management Managing Change & Innovation Corporate Culture Human Resources Management & Diversity

Managing in a Global Environment Individual Behavior Ethics & Social Responsibility Leadership

Planning & Goal Setting Motivation Decision Making Communication

Designing Adaptive Organizations Leading Teams

Quality & Performance

Fogelman College: Learning Outcomes for Your Degree

This course is designed to help you to meet the overall learning objectives for the BBA degree offered by the Fogelman College. You should take the time to become familiar with the overall learning objectives as a student in the BBA degree program.

BBA Program Outcomes (opens in new window)

Course Methodology

Online Courses: This is an online course and much of the learning will be self-managed

and self-paced. Everything will be done fully online and asynchronously. Students will be

expected to login to eCourseware at least three times a week for course news updates,

possible team activities, MindTap access, tests, or other required activities assigned by

the instructor.

Additionally, students are expected to also login to eCourseware to access the Cengage’s

MindTap website link for designated activities assigned by course instructor.

Classroom (Face-to-Face): In this course, students are expected to attend class for

possible in-class team activities involving management role-play or scenario activities

related to concepts covered in weekly chapters. Instructor lectures, guest lecturers,

student-lead instruction, and multi-media clips may also be a part of course

methodology.

Additionally, students are expected to also login to eCourseware to access Cengage’s

MindTap website link for designated activities assigned by course instructor.

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Professor’s Expectations

In general, you should assist the instructor in creating a positive, supportive environment for

learning by staying engaged in the course and actively participating in all in-class discussions and team assignments.

I expect that you will read the course text and prepare appropriately for all projects and tests. You will get out of the course what you put into it……so plan to participate and learn!

Student's Expectations

Learning is a two-way street—my expectations of you are listed above. You can expect the following from me:

Response to emails within 24-hours—if you don’t have a response, I have not received your email. Please check your email address and resend (K.Tuberville@memphis.edu)

Fairness in grading and opportunities

Focused effort on your learning—if you feel you are not understanding the material, I want to know so we can address the issue.

Attention to your overall development—I want you to develop inside and outside the classroom and will help you find ways to holistically develop your personal brand for your future.

Email Guidelines

Always include a subject line with specific concise topic and “3110—& section number”

• Remember without facial expressions some comments may be taken the wrong way thus, be careful of your words and tone

• Use standard fonts • Do not send large attachments without permission

• Special formatting such as centering, audio messages, tables, html, etc. should be avoided • Use proper and correct grammar, spelling, and sentence format • Provide your full name in the close of the message! • Students must use their UM email account

Technology and Software Requirements

Please use Chrome or FireFox browsers for best experience (less technical difficulties) for eCourseware and MindTap. Note: Mac’s Safari browser can at

times be problematic. Internet Explored must NOT be used at all. •The minimum hardware requirements for eCourseware compatibility can be

found at UM Technical Requirements for online courses (Opens in new window)

• Students MUST have access to high speed Internet that is readily available. • The software requirements are Microsoft Office Word, Adobe Acrobat Reader,

and Microsoft PowerPoint. No other word processing software will be accepted. If you do not have MS Word, then you can use free software from Microsoft’s OneDrive, the

University, or save your documents as a rich text file (rtf). • Students are strongly encouraged to backup their electronic files using an 8MB or

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larger USB Flash Drive and a cloud storage website system, such as UMDrive, Dropbox, or Google Drive.

Technical Support

For technical difficulties with eCourseware, first use the UMhelpdesk by filling out a form at: UM Helpdesk (Opens in new window) or calling 901.678.8888.

Technical Support for MindTap—Use the steps below when seeking help from our publisher,

Cengage. I cannot assist you with technical issues so please be sure to follow the steps

specifically.

1. To check whether your computer meets the requirements for using MindTap, go to MindTap Requirement Checklist (opens in new window) to make sure that all items listed have a green checkmark.

2. Students must first submit a technical help ticket by clicking on the URL link located in eCourseware within the MindTap Module. Students then must also include any screenshot picture attachments so that Cengage Tech Support may expedite the issue. You may also use their Technical Help Hotline at 866.267.4986. Please give some reasonable time for a response.

3. If technical issue persists, please contact with your ticket number the representative assigned to our university.

Ms. Audra Brannen Cengage Learning Learning Consultant- Business, Humanities and Social Sciences audra.brannen@cengage.com

4. You must go through the first three steps for resolution within a reasonable time. Please notify your instructor if your issue is not resolved.

Grading and Evaluation Criteria

The final grade is determined by the number of points earned on 1) all required tests 2)

MindTap activities, and 3) in-class group projects. The total points earned will be divided by the total points possible for a final percentage calculated on eCourseware. Grades will be posted in

eCourseware and a final grade posted in the MyMemphis portal.

Final Course Grades

Final course grades are earned according to the following table:

Point Range Assigned Grade

90-100 Points A

80-89 Points B

70-79 Points C

60-69 Points D

Under 60 Points F

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You must earn at least 70% to pass this required course.

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Summary of Graded Activities

Points earned on the assessed activities will be distributed as follows:

Deliverable Total Points

In-Class tests (4 @ 100 pts each) 400

Mindtap Wednesday Tests (13 @ 10 pts each) 130

In-Class Group Projects (4 @ 25 pts each) 100

Final Exam, 150

SONA Research Requirement, (4 @10pts each OR 2 papers @ 20 pts each) 40

Total, 100% 820

List and Schedule of Formal Assessed Activities

Course assignments, activities, tests, and due dates are listed in the course schedule location of

the “Getting Started” module within eCourseware. Additionally, due dates will be listed on the left-hand side within eCourseware under “Semester Calendar.” The schedule can also be found

attached to this syllabus.

Sona Research Requirement ***Students are required to complete 4 SONA Research activities, worth 10 pts each by

Friday, April 21st.

OR

***Students choosing not to participate in the FCBE SONA Subject Pool will complete 2, one-

page research paper assignments, worth 20 pts each with due dates throughout the semester.

Details about the SONA Research assignments are below.

As an important part of the Fogelman College of Business and Economics’ research initiative, students in this course are required to participate in a research project that will comprise up to

5% of the students’ course grade. Students may choose to 1) register and participate in the FCBE SONA research subject pool, or 2) choose two articles from a reputable general business or management publication on a management topic and write a minimum of one-page (double-spaced, 12-pt font) research paper for each article to fulfill the research requirement for this course. Details and instructions of this requirement can be found in eCourseware under the

Assignments module.

APA writing style is required for all in-text citations and references of the research papers. All

papers must include in-text citations and a references page (not Works Cited)

Students choosing to participate in the FCBE SONA research subject pool will be required to participate in a minimum of 4 units of research activity for this course. Most FCBE SONA research studies have various research unit points and will run anywhere between 15 minutes

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(1 unit point) to 1 hour (2 unit points). For this course, 4 unit points are required, with 1 unit point automatically given to students for registration within the FCBE SONA system.

Students must first register within the SONA system and choose the MGMT 3110 course section/faculty member. Please note that students enrolled in Marketing (MKTG) 3010 may

also be required to participate in the SONA system for MKTG 3010 required 4 units of research activity. In cases where students are participating in SONA to fulfill more than one course

requirement, they will be required to register once for each course and participate in studies separately to fulfill each course requirement.

Because each research study needs to assign participating students to a specific session by day and time, students must register with the FCBE SONA System at the beginning of the semester. Research studies will available throughout the semester at various dates and times so, it is very important for the student to check the website weekly for studies in which to participate. Once studies are taken, please upload into eCourseware dropbox, a screenshot picture of the list of

studies completed for this course.

SONA research studies are either online studies or require face-to-face lab time and will be conducted throughout the semester with notices regarding the times and locations of these experiments are available at: FCBE SONA research subject pool website (Opens in new window)

MindTap Activities

Cengage Publisher’s MindTap is this course’s textbook website resource that contains various quizzes, videos, textbook eBook, and assignment activities aimed to help students experience a

robust and engaging learning experience of management concepts. The website can be accessed ONLY through eCourseware and the link to the website is located within the MindTap

module within eCourseware. Please note that after purchasing the new textbook, students will receive the ACCESS CODE needed to register in order to access MindTap activities.

Details of specific instructions and due dates are located in eCourseware under the MindTap

module and Getting Started module/Course Schedule file, respectively.

Tests

Tests include four (4) eCourseware multiple-choice tests at 100 points each and timed for 75 minutes. Tests will cover textbook, slides, and MindTap material for designated chapters. Test 1

(Chapters 1-4); Test 2 (Chapters 5, 6, 8); Test 3 (Chapters 9, 10, 11); and Test 4 (Chapters 12, 14, 15).

Tests and final exams will be in-class on the assigned date found on the course schedule. Please

note that Tests as well as the final exam are not open book, and use of any materials including instructor solution manuals, textbook testbanks, instructor’s guides, textbooks, or Internet searches is a violation of the UM Academic Integrity Policy. Please plan accordingly.

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Final Exam Schedule

The final exam for this class will be scheduled according to the Registrar’s academic calendar

website (opens in new window). The final exam for this class is Tuesday, May 2nd, 10:30am-12:30pm.

***If you have only three absences and a 90% grade by the last day of the semester (April 25),

you may be exempt from the final exam. Be in class and do your work well—and get this reward for good work in the class!

Course Policies

E-MAIL Communication

All students are required to maintain and access their University of Memphis (@memphis.edu) email account. You will receive all official course correspondence at this email account. Any

inability to receive incoming mail in a timely fashion (e.g., not regularly checking your email, having a “full mailbox” condition, etc.) is the student’s responsibility.

Attendance

Campus classes: Attendance is expected and will be recorded. Respect for the Instructor and

class members is required thus, class disruption either by arriving late or leaving early will NOT be tolerated. Excessively disruptive students will be expelled from the class. See UM Code of

Student Rights and Responsibilities (Opens in new window)

***If you have only three absences and a 90% grade by the last day of the semester (April 25), you may be exempt from the final exam. Be in class and do your work well—and get this

reward for good work in the class!

For attendance to “count”, you must be in class at the beginning and at the end of the class. Attendance will be taken daily.

Online Classes: Students should login to the eCourseware system at least three times a week.

Attendance and participation in weekly course activities is necessary for course success!

Assignments, discussion postings, quizzes, projects, possible team activities are a part of the

normal course week so, students MUST spend time in eCourseware participating in these activities.

Course Absence There is NO PROVISION IS MADE FOR MAKING UP ASSIGNMENTS OR QUIZZES except for

University-approved reasons (University-sponsored trips, athletic events, or conferences) or

for exceptional reasons approved by the Instructor on a case-by-case basis. These type

exceptions are family emergencies such as death in one’s family, hospitalization of the

student, or other legitimate emergencies.

. Those students who have extracurricular arrangements that will conflict with the course

MUST make arrangements with the Instructor in advance before due dates of assignments

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and quizzes. Additionally, personal or work commitment conflicts are not excused absences .

Please contact your Instructor immediately should you have unexpected situations arise. Attendance reporting will be submitted to the University after the first two weeks of class.

Adding / Dropping The Course

If you have questions about adding or dropping classes, please refer to this page on the

Registrar’s website (opens in new window).

Academic Integrity

The University of Memphis has clear standards regarding cheating and classroom misconduct. For specific policies, please refer to the Student Handbook section on academic misconduct for a discussion of these codes. Note that using a “Solutions Manual” is considered cheating.

Should your professor have evidence that using a “Solutions Manual” has occurred, he/she may take steps as described on the campus’ Office of Student Conduct website (opens in new

window). If you have any questions about academic integrity or plagiarism, you are strongly encouraged to review the Fogelman College's Website on Academic Integrity (opens in new

window).

Turnitin Statement

“Your written work may be submitted to http:/www.Turnitin.com, or a similar electronic detection method, for an evaluation of the originality of your ideas and proper use and

attribution of sources. As part of this process, you WILL be required to submit your research work electronically and be given other instructions to follow. By taking this course, you agree that all assignments may undergo this review process and that the assignment may be included as a source document in Turnitin.com's restricted access database solely for the purpose of detecting plagiarism in such documents. Any assignment not submitted according to the

procedures given by the Instructor may be penalized or may not be accepted at all.” (University of Memphis, Office of Legal Counsel, October 17, 2005)

Classroom or Online Behavior

All participants in the course should be considerate of the other course participants and treat

them (as well as their opinions) with respect. The class will operate under the assumption that any and all feedback offered is positive in nature and that the intentions of the person(s)

providing feedback are strictly honorable. Insensitivity in this area will not be tolerated. If you have any questions about online communication, you should review the Fogelman College's Netiquette website (opens in new window).

Late Assignments

Late assignments are not accepted unless there is a legitimate emergency, as described above.

Extra Credit

Extra credit may be offered for professional development for enhancing your personal brand.

The instructor will announce approved extra credit opportunities throughout the semester.

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Reporting Illness or Absence

Due dates and deadlines have been established for each graded assignment. In this course,

deadlines are taken very seriously. Please do not wait until the last day to submit assignments or to take quizzes and exams.

If an emergency should arise, it is the student’s responsibility to contact the instructor

prior to the deadline to discuss the matter. A deadline extension will be considered only if all of the following conditions are met:

Extreme emergency (described above)

Instructor contacted prior to the due date.

Inclement Weather

In the event that inclement weather requires the cancellation of classes at The University of Memphis, local radio and television media will be immediately notified. Additionally, The University of Memphis has established an Inclement Weather Hotline at 678-0888 as well as TigerText (opens in new window), an emergency alert text messaging service to students, faculty and staff. This optional service is used in the event of an on-campus emergency, an unscheduled university closing, or a delay or cancellation of classes due to, for instance, inclement weather. Additional information on TigerText (opens in new window).

Syllabus Changes

The instructor reserves the right to make changes as necessary to this syllabus. If changes are

necessitated during the term of the course, the instructor will immediately notify students of such changes through class announcements and eCourseware home page announcements.

Check your course frequently for any additional announcements.

Student Services

Please access the FCBE Student Services (opens in new window) page for information about:

Students with Disabilities

Tutoring and other Academic Assistance

Advising Services for Fogelman Students

Technical Assistance

Professional Development

If you are a FCBE major, you are strongly encouraged to pursue professional development

opportunities through the Avron B. Fogelman Professional Development Center.

If you are a non-business major, please use great professional development opportunities via

the Involvement and Leadership Office as well as Career Services.

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Course Schedule for MGMT 3110

Course Schedule Reading Assignment Online MindTap Course

Assignments Due Wednesdays at

11:59pm. Week 1

Tuesday, Jan 17

Thursday, Jan 19

Intro to Course

Chapter 1

Ch 1 Due: Sunday, Jan 22 11:59pm

***This is the only one due on a Sunday

Week 2

Tuesday, Jan 24

Thursday, Jan 26

Chapter 2 Ch 2 Due: Wed, Jan 25

11:59pm

Week 3

Tuesday, Jan 31

Thursday, Feb 2

Chapter 3

Ch 3 Due: Wed, Feb 1

11:59pm

Week 4

Tuesday, Feb 7 Chapter4

Ch 4 Due Wed, Feb 8 11:59pm

Thursday, Feb 9 Test #1 (Ch 1, 2, 3, 4)

Week 5

Tuesday, Feb 14

Thursday, Feb 16

Chapter 5 Ch 5 Due: Wed, Feb 15

11:59pm

Week 6

Tuesday, Feb 21

Thursday, Feb 23

Chapter 6

Ch 6 Due: Wed, Feb 22 11:59pm

Week 7

Tuesday, Feb 28

Chapter 8 Ch 8 Due: Wed, March 1

11:59pm

Thursday, Mar 2 Test #2 (Ch 5, 6, 8)

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Course Schedule Reading Assignment Online MindTap Course

Assignments Due Wednesdays at

11:59pm.

Week 8 Mar 6 - 12

SPRING BREAK

Week 9

Tuesday, Mar 14

Thursday, Mar 16

Chapter 9 Ch 9 Due: Wed, March 15

11:59pm

Week 10

Tuesday, March 21

Thursday, Mar 23

Chapter 10

Chapter 11

Ch 10 Due: Wed, March 22 11:59pm

Week 11

Tuesday, Mar 28 Chapter 11

Ch 11 Due: Wed, March 29 11:59pm

Thursday, Mar 30 Test # 3 (Ch 9, 10, 11)

Week 12

Tuesday, April 4

Thursday, April 6

Chapter 12 Ch 12 Due: Wed, April 5

11:59pm

Week 13

Tuesday, April 11

Thursday, April 13

Chapter 13 Ch 13 Due: Wed, April 12

11:59pm

Week 14

Tuesday, April 18

Chapter 14 Ch 14 Due: Wed, April 19

11:59pm

Thursday, April 20 Test #4 (Ch 12, 13, 14)

Week 15

Tuesday, April 25

(LAST DAY OF CLASS)

Final Exam Review

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Course Schedule Reading Assignment Online MindTap Course

Assignments Due Wednesdays at

11:59pm. Final Exam

Tuesday, May 2 10:30-12:30