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FiberNET Users Guide

Updated September 2018

FiberNET MAX Phone

Phone Service Options

Residential Phone

Additional Residential Line

Understanding Phone Service

Residential phone service comes with over 20 phone features, voicemail and unlimited long distance! Our additional residential line is dial tone only and is ideal for fax lines.

Phone Features

• *77 – Anonymous Call Rejection Enable• *87 – Anonymous Call Rejection Disable• *66 – Automatic Call Back• *86 – Automatic Call Back Deactivate• *90 – Call Forward Busy Enable• *91 – Call Forward Busy Disable• *92 – Call Forward No Answer Enable• *93 – Call Forward No Answer Disable• *72 – Call Forward Variable Enable• *73 – Call Forward Variable Disable• *69 – Call Return• *89 – Call Return Deactivate• *65 – Inbound Caller ID Enable• *85 – Inbound Caller ID Disable• *70 – Cancel Call Waiting• *67 – Outbound Per Call Block for Caller ID• *82 – Outbound Per Call Block for Caller ID• *60 – Selective Call Rejection / Call Block• *74 – Speed Calling One Digit Code Range (2 through 9)• *75 – Speed Calling Two Digit Code Range (20 through 49)• *99 – Voicemail• 423-616-0999 – Remote Access to Voicemail (Default PIN 2468#)• 423-616-0998 – Remote Access to Call Forwarding

FiberNET MAX Internet

Internet Service Options

100Mbps

250Mbps

500Mbps

1Gbps

Understanding Internet Bandwidth

Internet bandwidth is defined by how fast you can transmit data across a connection. With your FiberNET internet service our bandwidth speeds are synchronized meaning your download speed is just as fast as your upload speed.

Your download speed determines how fast you can receive information from the internet to your device(s) on your network.Your upload speed determines how fast you can send information from your device(s) to the internet.

As an example: If you have our 100Mbps internet service, you would be able to receive and send information up to 100 Megabits Per Second without any throttling.

Throttling is best described as a transmission limit placed on a connection meaning regardless of how much bandwidth each end of the connection has only the throttle limit set is how fast data can flow through the connection. FiberNET does not have any throttle limits but a connection you make to

websites, servers, streaming services and other similar activities on the internet may have throttle limits set and could restrict you from sending and receiving information faster than the bandwidth you have with FiberNET.

Data caps are also another commonly ask question. Some providers may have data caps set on their service, meaning when you reach a certain point of data being downloaded your service could be slowed down or additional fees incurred on your service.

At FiberNET we’re proud to inform our customers we do not have any data caps on our internet service and you’re welcome to use the internet as much or as little as you want each month! The price is always the same!

FiberNET MAX Email

Email Information

Email is included with an active FiberNET Internet Service

Contact FiberNET Tech Support at 423-586-4121 option 2 to setup an account

Understanding Email Service

FiberNET MAX Webmail service is included with an active FiberNET internet service. After your account has been setup visit http://mail.musfiber.com to login to your webmail account. To login use your full email address and the password to your email account.

*** DISCLAIMER ***Third party mail client programs such as Windows Mail, Outlook, Mac Mail, smart phone / tablet mail applications, Thunderbird and others are not developed by Morristown Utility Systems or FiberNET. Below you will find the required server settings to configure your mail client, please understand we can not guarantee performance of these clients as we do not control their development.

***

Third Party Client Server SettingsAccounts must be setup with IMAP configurationIncoming and Outgoing Server Hostname: mail.musfiber.comUsername: Your full email addressPassword: Password to your email accountAuthentication: Setting option will say “Password”Secure Socket Layer (SSL): Off or DisabledIncoming Server Port: 143Outgoing Server Port: 587

Email Accounts

[email protected]

[email protected]

[email protected]

[email protected]

[email protected]

http://mail.musfiber.com/

FiberNET MAX EmailHow to Access Your E-mail with FiberNET Webmail

1. Contact a FiberNET Technical Support Advisor by phone at 423-586-4121 option 2 and request to have an e-mail account created. You must have an active internet service with FiberNET in order to have an email account.

2. Open your internet web browser.

423-586-4121Option 2

3. Go to http://musfiber.com and click on Webmail

http://musfiber.com/

FiberNET MAX Email

How to Access Your E-mail with FiberNET Webmail continued

4. Email Address* box = Full e-mail address.5. Password* box = Password to your e-mail account.6. Click Remember Me to let webmail automatically login when you return.7. Click Login to enter webmail.

FiberNET MAX Email

How to Access Your E-mail with FiberNET Webmail continued

8. Only for your first time login you will need to setup your Theme, Time Zone, Country and Zip Code (optional) settings. Then click OK.

9. Welcome to Webmail!

FiberNET MAX Video

Video Service Packages

Value (26 Channels)

Select (103 Channels)

Premier (207 Channels)

Understanding Video TV Service

Our new FiberNET MAX video TV platform is an all digital TV service. A video set top box will be required for each TV you want to receive video service on.

Our video TV tiers are divided up into three base tiers to choose from. The value package features many of your local favorite channels. Our select package features all the value channels plus many of the bigger national channels from sports, news, cartoons, and others there is a good mixture of something for everyone! Our premier package will give the most channel options with over 200 channels to choose from there is always something to watch!

Make sure you don’t miss a moment of your favorite channels by adding our whole home DVR service. This service comes standard with 100 hours of storage! If you need more storage space we offer 100 hour increments of storage space! Most importantly with the whole home DVR you can record shows on one set top box and watch them in another room on a different box!

Our select and premier video TV service customers can also grab more channels in our additional tiers. HBO, Showtime, Cinemax and Starz from our premier channel tier. The Latino tier to find many of your favorite programs in español. For the sports fan who wants more we offer the sports tier. Disney family movies will give you access to the wonderful world of Disney.

To see our complete channel lineup1. Visit http://musfiber.com2. Click Services Offered3. Click FiberNET4. Click Video5. Click Channel Lineup

Set Top Box required per TV

Whole Home DVR w/ 100 Hr Storage

Video Service Options

HBO

Showtime / TMC

Cinemax

Starz / Encore

Latino Tier

Sports Tier

Disney Family Movies

http://musfiber.com/

FiberNET MAX Video Guide Assistant

Remote and Buttons

Power – Turn Device On / Off

TV Input – Change input of TV

Setup – Setup remote for TV

Device Control – TV, STB, DVD, AUX Transport Keys –

Rewind, Fast Forward, Replay, Pause, Skip, Stop and Play

Options – Provides additional options for onscreen menu

Rec – Start or Stop recording a program

Menu – Display on screen menu

Back – Goes back one level within menus

Info – Display On screen information about the current program

Navigation – Arrows navigate menu, OK executes selected menu option

Exit – Exits the current menu

Guide – Display on screen guide

VOD – Feature enabled by service provider

Shortcut – Color code buttons correspond to features enabled by service provider

Vol +/- – Increase or decrease TV volume

Ch/Pg +/- – Change channel or page up and down

Last – Change channel to the previously viewed channel

Mute – Turns TV volume on/offNumber Keys – Allows

direct access to specific channels and menu items

Dot – Display on screen keyboard for certain applications

CC – Toggles closed caption on/off

Media – Feature enabled by service providerDVR – Feature

enabled by service provider

Live TV – Feature enabled by service provider

FiberNET MAX Video Guide Assistant

Set Top Box

Power / Standby Indicator

Coax Connector

Front View

Rear View

= Standby mode (set top box is off)

= Power ON (set top box is ON)

AV Connector

HDMI Connector

S/PDIF Connector

Power Connector

Ethernet Connector

USB Connector

Reset (used by provider)

FiberNET MAX Video Instructions

Understanding and using instructional guide

1. Numbered blue letter text is your step by step guide to achieve the underlined goal.

• FiberNET Tech Tips will give you additional information on buttons you can use to access additional functions and features or you may also find detailed information about a step your working through in the step by step guide.

• Tech Tips will always be shown with bullet points to separate tips if multiple tips are being given.

Welcome to the FiberNET MAX video instructional guide! First we want to give you some general information about using this guide to ensure that you get the most functionality and assistance from the instructional guide. Below you will see an example of what to expect in the pages ahead. First notice the two small squares, the blue square corresponds with the blue text which is your step by step instructional assistant. The orange square corresponds with our FiberNET Tech Tips which gives you additional information or shortcuts. Both squares will feature a zoomed in picture of the button the step or tip is referring to in order to make it easier to see what button you need to press. The squares also will point exactly where the button is located on your remote which you will see beside the TV picture. The TV picture is designed to give you that visual aid of what you should see as you’re going through the steps.

The light blue arrow is designed to help emphasize where you should reference your TV screen as you walk through the numbered step by step instructions.

The light orange arrow is designed to help emphasize where you should reference your TV screen as you use bullet FiberNET Tech Tips.

FiberNET MAX TV Instructions

Viewing detailed information on a channel

1. Press Info

• Use the arrow keys to view previous or next channel info. Press OK to tune to the channel info being previewed


Accessing and using your Channel Guide

1. Press Guide

2. Use the arrow keys to navigate and Press OK to tune to the selected channel

• Use Skip to progress forward 12 hours

• Use Ch+/- to page up and down the guide

• Use Number Pad to go directly to channel

GUIDE

SKIP

ABC

JKL MNO

DEF

GHI

PQRS TUV WXYZ

+CH

PG-


Accessing and using your Channel Guide continued

• Pressing the Guide button again while in the channel guide allows you to change favorite channels. Subscribed, All, and HD are system defaults and can not be changed or removed.o Subscribed – Show channels you are

subscribed to with your cable packageo All – Shows all channels in the channel

lineupo HD – Shows only HD channelso Favorites – Only shows favorites you have

setup. NOTE: Favorites will not be an option if you have not setup favorite channels.

o Additional Note: The guide will remember the last setting you chose.

GUIDE


Start / Stop a recording immediately

1. Press REC to start recording current channel immediately.

• Use INFO to see recording is taking place, you will see a small flashing red dot in the info bar


Start / Stop a recording immediately continued

2. Press Stop to begin stopping the recording.

3. Use the arrow keys navigate to yes and press the OK button to confirm stopping recording.


Set a Recording

1. Press Guide

• Press the REC button on the selected program to set recording immediately. For additional recording options follow step by step instructions in blue.

• Press the Yellow Triangle button to use the search option allowing you to find related programs based on your entered text in the search field.

GUIDE

2. Use the arrow keys to navigate to the program you want to record. Press the OK button to select the program.

A


Set a Recording continued

3. Use the arrow keys to navigate to Record Program and Press OK.

• Use the arrow keys and OK button to navigate and spell the program you’re searching for. The EPG Search Results will filter as you type.

• Use the Right arrow key to navigate to your program when you see it and press OK.

• Use the arrow keys to navigate to Set a Reminder or Set to Auto Tune. Press OK to Set the reminder or Auto Tune. (auto tune will automatically tune to the channel when the broadcast starts.)


Cancel a Set Recording

1. Press Menu

• Use the right arrow key to navigate to the recording and press OK (skip to step 5)

MENU

2. Use the arrow keys to navigate to DVR and press OK


Cancel a Set Recording continued

3. Use the arrow keys to navigate to the To Record option and press OK.

• Use the right arrow key to navigate to the recording and press OK (skip to step 5)

4. Use the arrow keys to navigate to the recording and Press OK.


Cancel a Set Recording continued

5. Press OK to start cancelling recording.

6. Use the arrow keys to navigate to Yes and press the OK button.


Using DVR functions with live TV

1. Use REW to rewind live TV or Pause to Pause live TV

2. Use Play to start watching from the pause or rewind spot. Use FF to fast forward

• Use the Stop OR Live TV button to return to the live TV broadcast

• Press the FF button multiple times to change how fast you fast forward. Options are 4x, 8x, 16x, 32x or 64x speed.

LIVE TV

• Press the REW button multiple times to change how fast you rewind. Options are 4x, 8x, 16x, 32x or 64x speed.


DVR Play / Delete Recording

• From the DVR row use arrow keys left and right to navigate to the recording and Press OK to access it immediately. (skip to step 5)

MENU

1. Press MENU

2. Use the arrow keys to navigate to DVR and Press OK


DVR Play / Delete Recording continued

3. Use thearrow keys to navigate to Recordings and Press OK

4. Use the arrow keys to navigate to the recording you want to Playback or Delete and Press OK


DVR Play / Delete Recording continued

5. Use thearrow keys to navigate to desired option. Play or Delete Recording and Press OK

6. If deleting a recording you must confirm deletion. Use arrow keys to navigate to Yes and Press OK.


Video on Demand

• From the On Demand row use arrow keys left and right to navigate to the On Demand item and Press OK to access it immediately. (skip to step 5)

MENU

1. Press MENU

2. Use the arrow keys to navigate to On Demand and Press OK.

• Use VOD button to access VOD system

immediately (skip to step 3)


Video on Demand continued

3. Use thearrow keys to navigate to the desired category and Press OK

Category Options• Just For You – VoD content similar to other VoD you have viewed• All – All VoD content• Movies – VoD movies• TV – VoD content from TV series• Kids – VoD content appropriate for kids• Rental – VoD content with rental periods• Free – Free VoD content

• From your selected category row use arrow keys left and right to navigate to the category item and Press OK to access it immediately. (skip to step 5)


Video on Demand continued

4. Use the arrow keys to navigate items and press OK to see detailed item info.

5. Use the arrow keys to navigate the options strip and Press OK to choose selected option.

• The price of an item is located above the options strip


Creating Favorite Channels List

MENU

1. Press MENU

2. Use the arrow keys to navigate to Favorites and Press OK.


Creating Favorite Channels List continued

3. Press OK to create a new favorite list.

4. Press OK to rename your favorite list.



5. Use the arrow keys and the OK button to rename the favorite list. Select Done and Press OK to apply the new name.

6. Use the Up and Down arrow keys to navigate the channel lineup. Press OK on each channel you want included in the favorite list. A heart icon will indicate the channel is included.



7. Use the right arrow key to navigate to Update and press OK.

8. Press OK

• If you need to edit the favorite list name again; Use the left arrow button to navigate back to the Name: box and Press OK. (repeat step 5)



9. Use arrow keys to navigate the favorites row and Press OK to select your favorite list

10. Use the arrow keys to navigate the channels in your list and press OK to tune to the channel.

• Press Guide to access the channel guide immediately.

GUIDE

• Press Guide multiple times to change favorite list.

GUIDE


Restart Program

1. Press Guide

2. Use the arrow keys to navigate to the channel you want to restart. Press the Play button to restart the program.

GUIDE

If you missed part of a live broadcast the Restart Program feature allows you to restart a current live program back to the beginning of the broadcast. The Restart Program feature is available on the following HD channels: 1001 PBS, 1006 ABC, 1008 CBS, 1010 NBC, 1011 Fox, 1012 CW, 2060 TNT, 2062 USA, 2091 AMC.

• Only channels with the Restart Program option can be restarted from the beginning.


Restart Program continued

3. To jump to the Live broadcast of the restarted program press the Live TV button

• Press the Stop Button to stop the restarted program and return to the prior program you were watching.

LIVE TV


Go Back

1. Press Guide

2. Use the arrow keys to navigate to the channel you want to replay. Use the Left Arrow key to go back to the time of broadcast. Press the Play button to replay the program.

If you missed a broadcast completely the Go Back feature allows you to replay a broadcast within the past 24 hours. The DVR feature is NOT required to use Go Back!The Go Back feature is available on the following HD channels: 1001 PBS, 1006 ABC, 1008 CBS, 1010 NBC, 1011 Fox, 1012 CW, 2060 TNT, 2062 USA, 2091 AMC.

GUIDE

• Broadcast time slots that have passed are shown in yellow text. (current time circled in light orange)


Go Back continued

3. Press Stop to stop the replaying program and return to the channel guide.

• Press the Live TV button to return to Live TV broadcast.

LIVE TV


User Accounts and Parental Controls

1. Press Menu

MENU

2. Use the arrow keys to navigate to Settings and Press OK.

• Use the arrow keys to navigate to users and Press OK. (Proceed to step 3, then skip to step 5)


User Accounts and Parental Controls continued

3. Use the Number Pad to enter your Master PIN. Default Master PIN is 0.Press OK.

4. Use the Arrow Keys and navigate to Users. Press OK.

ABC

JKL MNO

DEF

GHI

PQRS TUV WXYZ



5. Use the arrow keys to navigate to Add and press OK.

6. Press OK on the New Login Box to begin naming the new User Account.



7. Use the arrow keys and the OK button to name your new user account. Select Done and Press OK.

8. Use the arrow keys to navigate to the Password, PIN, Allowance and Enter PIN boxes. Use the Number Pad to enter desired value, then use the arrow keys to select Continue and Press OK.

• The “Enter PIN” box will be the Master PIN number. The Default Master PIN number is 0.

ABC

JKL MNO

DEF

GHI

PQRS TUV WXYZ



9. Press OK to begin Setting up Parental Controls.

10. Use the arrow keys and OK to set Parental Controls. Use the arrow keys to select Submit and Press OK.

• Movie Rating: Setting chosen allows content up to the rating selected. (G, PG, PG-13, R, NC-17, AO, X, XX,

XXX)

• TV Rating: Setting chosen allows TV show content up to the rating selected. (TVY, TVY7, TVG,

TVPG, TV14, TVMA)

• Content Check Boxes: Restrict specific content that may be shown in programming. (S – Sexual

Situations, V – Violence, L – Language, F – Fantasy Violence, D –Suggestive Themes)



11. Press OK.

12. Next you will need to enable use of Parental Control. Press Menu and continue to step 13.

• You can choose different User Accounts to change Parental Control settings, Edit or Delete account. Use the Arrow keys and OK to select the desired account and then use the arrow keys and OK to select Parental Controls, Edit, or Delete for the selected account. NOTE: The Master account can not be deleted!

MENU



13. Use the arrow keys and navigate to Settings and Press OK.

14. Use the number pad to enter your Master PIN. The Default Master PIN is 0. Then Press OK.

ABC

JKL MNO

DEF

GHI

PQRS TUV WXYZ



15. Use the arrow keys to select Preferences and Press OK.

16. Use the arrow keys navigate to the Parental Control Checkbox and Press OK. Then use the arrow keys to navigate to Submit and Press OK.



17. Next you can change the user profile for the STB. Press Menu.

18. Use the arrow keys to navigate to Settings, then use the right arrow key to navigate to Sign Out. Press OK.

MENU



19. Use the arrow keys to select the account you want to sign into. Use the Number Pad to enter the Master PIN and Press OK.

ABC

JKL MNO

DEF

GHI

PQRS TUV


Channel Blocking

1. Press Menu

MENU

2. Use the arrow keys to navigate to Settings and Press OK.

• Use the arrow keys to navigate to Preferences and Press OK. (proceed to step 3, then skip to step 5.)


Channel Blocking continued

3. Use the number pad to enter the Master PIN. Default Master PIN is 0. Then Press OK.

4. Use the arrow keys to navigate to Preferences and Press OK.

ABC

JKL MNO

DEF

GHI

PQRS TUV



5. Use the arrow keys to navigate to Edit and Press OK.

6. Use the arrow keys to navigate to the channels to block and Press OK on each channel. A small lock icon will show next to the channel indicating its blocked.

• Blocked channels will not show up in the channel guide and also can not be tuned to.



7. Use the arrow keys to navigate to Update and Press OK.

8. Use the arrow keys to navigate to the Channel Blocking Checkbox and Press OK. Then use the arrow keys to navigate to Submit and Press OK.



9. Press OK.

Remote Procedures

Program Remote to Control Devices

1. Locate the device code for your device in the device codes table provided in the appendix. If you cannot find the device code for your device or it does not work after trying the listed device codes for your device brand, then you can try the auto search option

2. Turn on your device3. On the remote control, press

the Device Control key (TV/STB/DVD/AUX) to choose the device mode

4. Press and hold the “SETUP” key until the LED blinks twice.

5. Enter the five-digit device code for your device. If you perform this procedure correctly, the LED will blink twice. Otherwise, it has a long blink.

6. Press “Power” key. If your device turns off, setup is complete.

7. If your device does not turn off, repeat this procedure using the next code for your device brand.

Program Remote using Auto Search

If your device does not respond to the remote control after trying all device codes listed for your brand, or if your brand is not listed, try searching for your device code as follows:

1. Turn on your device.2. On the remote control, press

the corresponding Device Control key (TV/DVD/AUX) to choose the device mode.

3. Press and hold “SETUP” key until the LED blinks twice.

4. Press number keys “9”-”9”-”1”.

5. Press “Power” key.6. Press “CH +” key repeatedly

until your device turns off.7. Press and hold “SETUP” key

until LED blinks twice to save the working code.

Remote Procedures

Keys Punch Through Setup

By default, a key pressed on the remote control is sent to the selected device mode only. The punch through function allows specific keys to be sent to a particular device. (For example, the volume +/- key may need to be sent to the AUX device instead of the TV).

1. On the remote control, press and hold the “SETUP” key until the LED blinks twice.

2. Press number keys “9”-”7”-”8”.

3. Press source device mode, e.g. TV.

4. Press keys to punch through, e.g. VOL +/-, MUTE.

5. Press target device modes, e.g. STB, DVD.


7. LED has a long blink in case of an error.

Reset Procedure


2. Press keys “9”-”7”-”7”.3. Press and hold the “SETUP”

key until the LED blinks twice.4. LED has a long blink in case of

error.

Reset Punch Through


2. Press keys “9”-”7”-”8”.3. Press and hold the “SETUP”

key until the LED blinks twice.4. LED has a long blink in case of

error.

Power Up Setting Up Remote

1. Locate the two AA batteries and remote control in the accessory box

2. To open the battery cover, press down on the battery cover latch and slide it off

3. Insert the AA batteries, matching the “+” and “-” marks on the batteries to the “+” and “-” marks on the interior of the remote control

4. Snap the battery cover back onto the remote control.

Remote Device Codes

Your Nova Remote Control can control many brands and models of devices. The following pages list device codes for many brands of devices. Many brands list more than one code, and you may need to test several codes to find the best match for your devices. Your devices may be supported even if your brand is not shown in the list below. If you cannot locate your brand, or none of the listed device codes works then you may still use the “Program Remote using Auto Search” to try to locate a suitable device code.

Audio - Amplifier

DenonDurabrandHalcroHarman/KardonLeft CoastMarantz

MemorexOptimusParasoundPhilipsPioneerPolk AudioRCARegentSony

32706, 32134315683193430892, 330453089232138, 30892,31892315683082331934308923082330892308233156833903

LGMartin LoganOnkyoPanasonicPhilips

PinnacleSpeakersPioneerPolk AudioProficientRCASamsungSharpSonosSonySpeakerCraftToshibaVIZIOYamaha

ZVOX

33217, 339963352633984, 3399233323, 3340933962, 32675,33282, 3401233774, 33728

3395633429336613396932660, 3260933736, 330973391933700, 3261033661336273245432458,32021,33153, 3391732332, 33913,32334

Carver

Coby

CurtisDenon

DynexEpworth

GatewayGEGeneral ElectricHarman/Kardon

Insignia

Integra

JBLJensenJVC

Kenwood

KLHLG

Linn

30189, 30121,3118931389, 32748,332183138932857, 31360,32516, 33347,32820, 322793297130121, 31641,30158, 3018931517332973329732241, 31304,32443, 33418,30189, 3267032175, 31030,32169, 32472,32929, 32966,33210, 3107731805, 32730,31320, 32503,30135, 31298322413138931676, 32040,31374, 32331,32239, 31871,33115, 3327431570, 31313,30186, 312933139032197, 32676,32284, 33285,3129330189

Audio - Accessory

AppleAudioSourceB & WBoseBostonAcousticsBowers & WilkinsCurtisDefinitiveTechnologyDenonDynavoxHaierHarman/KardoniLiveInsigniaJBLJVCKlipsch

3111533721339433370833698

33943

3394233645

32502332313351633517331753395133756, 335353304933915

Audio - ReceiverAiwa

AlcoAMCAnthemAnthemStatementArcamAudiotronicAudiovoxBose

30121, 3164130158, 3018931390310773329433294

31189, 30189311893139031933, 3162933959

Remote Device Codes continuedAudio – Receiver cont.

Magnavox

Marantz

McIntoshMicromegaMyryadNakamichiNorcentNovaOnkyo

OptimusPanasonic

PhilcoPhilips

Pioneer

Polk AudioProxcanRCA

Samsung

SansuiSharpSherwood

SherwoodNewcastleSony

StereophonicsSunfireTeacTechnics

30189, 31189,3183131289, 32114,30189, 3118931289311893118931313313893138931805, 31320,32730, 32503,30135, 3129831023, 3018632967, 31275,31288, 31633,32452, 33055,33309, 31763,32745, 32105,31308, 3167631390, 3183130189, 32459,31831, 32289,31266, 32311,3118931223, 31935,31384, 32432,31023, 3261231289, 301893125431254, 32041,32611, 32426,33297, 32655,31123, 31390,32719, 33281,3102331868, 32809,33154, 32137,31500, 31304301893018631077, 31905,31517, 32169,3312032169

31622, 31759,30158, 32172,31758, 31822,32475, 31058,32522, 32860,33257, 33372,3345631023313133139031308, 31633

ThorensToshibaVenturerVtrekWardsYamaha

Zenith

3118931788, 31123313903242630158, 3018932061, 32467,33030, 30176,31276, 30376,33580, 31815,31376, 3018631293, 32197

BaysonicBell & HowellBGH

Blue SkyBradfordBritâniaBroksonic

CCE

CeleraChampionChanghongCineralCitizenClarionClarisCoby

CommercialSolutionsContecContexContinental

ContinentalElectricCoradirCraigCrownCrown MustangCurtis

Curtis Mathes

CXCCytronDaewoo

001800015404029, 00898,04070, 02414, 00876, 03485,04028, 0403002153, 03997001800241400463, 01935,01938, 0189203782, 04091,00623, 04092007650136203814, 007650045101935001800380703478, 03627,02315, 02344,02306, 02314,02345, 01634,02338, 02326,02340, 03629,01538, 02347,02348, 0320201447

001800405301682, 03321,0417903322, 03321

0284400180, 0342300180, 0067200672, 0089803577, 02855,03121, 02466,02352, 03895,02397, 03939,01326, 03636,04035, 01314,02559, 03228,0338200451, 00702,01661, 00093,00145, 00154,01347001800132601661, 00623,00451, 00661,00672, 00154

Television888AcerAdmiral

AdventAffinity

AiwaAkai

AlfideAmericaAmerica ActionAnamAOC

AomniApex Digital

ArioAstarAsusAtvio

AudinacAudiovox

Auria

Aventura

0415901339, 0414304030, 03485,04111, 00093,0046300761, 0157003717, 03716,03870, 035770136200702, 01675,00812, 01385,00672, 01935,007650067204179001800018001589, 03720,01365, 02014,04170, 02087,02402, 01590,02479, 02621,04184, 04185,03707, 04101,04169, 041730162300765, 02397,00748, 01217,008900239701738, 015310334003638, 03636,036530018002413, 01865,00180, 01564,01868, 01276,01766, 01769,02121, 03065,00451, 0062302087, 02014,0227700171

Remote Device Codes continuedTelevision cont.

DaytekDell

DenonDigitalLifestylesDisneyDukaneDumontDurabrand

Dynex

ElectrographElectrohome

ElectronElektraElement

EliteEmerson

EmprexEncrossEnvision

EpsonEpworthEQD

EQD Auria

ESA

Fair MateFaviFisherFluidFrigidareFunai

FuturetechGatewayGE

0224101403, 01863,012640014501765

01892, 01665013980001700463, 00171,01570, 01665,00178, 0018002049, 01463,0218401755, 0162300463, 01570,0167002466, 0285500017, 0166103559, 01687,02183, 02964,018860386701864, 01394,03623, 00171,00463, 01963,00180, 01913,01886, 00178,01944, 00623,01661, 01665,02183, 00451,00154, 03559017650087601589, 01365,02087, 02014,02621011220136202014, 02087,0227702014, 02087,0227700812, 00171,01944, 01963013260338200154, 01362029640223101864, 00171,00180, 01271,01394, 019630018001755, 0175600451, 01547,01447, 01347,

GE continued

GeneralElectric

GFM

GibralterGoldStarGPX

GradienteGrundigGrunpyHaier

HallmarkHannspree

HarvardHavermyH-BusterHeliosHello KittyHewlettPackardHimitsuHisense

Hitachi

Hitech

HitekerHPHyundaiiLo

ImperialInitialInsignia

00051, 00178,0076500451, 01547,01447, 01347,00051, 00178,0076500171, 01665,01963, 01886,01864, 01865000170017803980, 03977,0319601369, 01029006720018001749, 02309,01748, 03382,01753, 03429,02293, 02876,03987, 04120,01570, 032040017801348, 02786,01351001800009303620, 03419008650045101642

04179, 0018003519, 0218301660, 02098,01314, 00748,03382, 0402901643, 03644,00145, 01145,01345, 03639,02433, 03697,00679, 02215,0298101682, 01814,04179, 04183031180164203418, 0181401665, 01684,01990, 01463,01286, 01394041830199002049, 01641,01564, 01326,02002, 01423,01892, 01517,

Insignia continued

InteqiRISIRTiSymphony

JC Penney

JCMJensen

JVC

KCKDSKECKen BrownKiotoKLHKolinKonkaKreisenKTVLegendLexusLG

LodgingStarLXI

MAGMagnasonicMagnavox

Magnum

00171, 00463,01385, 01660,01963, 02184,02416, 02751,03227000170218900451, 0166103429, 03382,03118, 03094,0386301347, 00051,00178, 0015602189, 0225601326, 03204,0076101774, 01601,02321, 02271,01253, 00053,03650, 00463,01670, 03841,04070, 02264,00650, 018920418201498, 016870018004056, 0409900785007650124001939, 01385008760018002397, 023090363802731, 01423,01859, 02358,00178, 03941,03397, 04017,02424, 01265,03979, 01753,000170314700154, 00156,00178, 00017,0134701687, 014980191301866, 03623,02372, 02597,01454, 01913,01944, 01963,01455, 01990,03708, 00171,01365, 00051,01755, 0186704179


MarantzMatsushita

MaxentMB QuartMegatronMemorex

MGAMicrosonic

MidlandMintekMiray

MisakaiMitsubishiElectric

Mitsui

MotorolaMultitechNAD

Naxa

NEC

NetTVNew AcousticDimensionNEXNexusElectronicsNikko

NimbroNoblex

Norcent

Nordmende

01398, 0145400051, 00250,0065001755, 017570186800145, 0017800463, 01570,01670, 01938,00178, 01892,01665, 00150,00154, 01687,01924, 0192700150, 0017801326, 02483,03328, 03419,0367900017, 000510199003847, 02414,02429, 03183,04176, 0417701814, 03322,00785, 03485,04178, 00898,03309, 033210017101250, 00150,00178, 01797,0009304179, 03658,03638000930018001156, 00156,0017802104, 04093,03154, 03382,0342301797, 01704,01398, 00876,022930175501156, 00156,001780181402183

00178, 00017,01347, 00154,001560210401362, 03697,04029, 0380304030, 0015401365, 01589,00748, 0159003419, 03861,

NordmendecontinuedNorwood MicroNuVisionÖlevia

OnwaOptimus

OptiqueOptonicaOrion

Panasonic

PanavideoPanavoxPARKPenney

Philco

Philips

Pioneer

PlanarPolaroid

03134, 03327,03767, 03835012860215801610, 01240,01331, 011440018000250, 01927,01913, 01924,00154, 00650,00679021890009300463, 01463,01938, 03485,01892, 03540,0365001480, 01291,00250, 00650,02264, 00051,01927, 01947,01636, 01924,01941, 03825,00053, 00093,00145, 00150,00154, 00156,00178, 01271,0134703679040570210401347, 00051,00178, 0015603426, 02414,03639, 03697,01665, 00171,01029, 01271,01963, 01394,01661, 00145,01362, 0046301867, 02372,01454, 01455,02374, 02597,02708, 01744,01866, 02622,00690, 00017,03623, 00171,01944, 01365,01990, 01394,0158901457, 00679,01260, 0139800679, 0158901523, 01769,01498, 01276,01538, 01385,01767, 03942,

Polaroid continued

PortlandPrima

PrismProscan

ProtonProviewPulsarPylePyle HomeQuantumFXQuasar

RadioShack

RCA

Realistic

Recco

RevolutionHDRuncoSampoSamsung

04035, 01687,02121, 00765,00865, 01314,01766, 04074,01286, 01326,0200201661, 0045101753, 00761,017490005102183, 03382,03577, 02256,01447, 03332,03717, 03895,03939, 01347,02147, 02746,03429, 03636,040350017801687, 014980001702196021960233700051, 00250,01291, 01927,01924, 03899,0065000180, 00178,0015402746, 02932,02434, 01447,04214, 02247,03577, 01781,02187, 03382,01547, 01347,03717, 03332,00679, 02403,01661, 02429,03147, 03378,03419, 00093,01385, 01868,02002, 02183,02855, 03938,03939, 00051,00090, 03121,03636, 0409300154, 00180,0017803847, 00898,01814, 031830162301398, 000170175502051, 00812,01632, 03993,00702, 00766,


Samsung cont.SanseiSansui

Sanyo

Sceptre

ScotchScottSears

Seiki

Seiko EpsonSelecoSemivoxSempSemp Toshiba

SensSerie DoradaSharp

Sheng ChiaSigmacSilo

Silo Digital

SíragonSoléSoneviewSony

SoundesignSoyoSpectroniqSpelerSquareviewSSSStarliteSTISunBriteTV

00650, 0017804030, 0045100463, 01892,03540, 01670,01935, 01463,03564, 01938,01409, 04053,03377, 00171,0355901142, 01362,00154, 03488,03697, 03861,00799, 0008803899, 0252802337, 01217,01360, 04139,008780017800178, 0018000154, 00156,00171, 00178,0154703953, 0296403559, 03560, 0017801122013510018001743, 0015601743, 03793,03469, 00156018650381402360, 00818,02951, 03394,01602, 02402,03867, 000930009303477, 0342303794, 03477,0418203794, 03477,0418204057016230417900810, 01300,0168500178, 001800152001498, 01687040410017100180001800379302337, 01610,

SunBrite TV cont.Superscan

Supersonic

SVA

Sylvania

Symphonic

Syntax

TandyTatungTCL

Technics

TechwoodTeknikaTelefunken

TMKTNCiTophouseToshiba

TruTechTVSUpstarUS LogicVenturerVictorVidikronVidtechViewsonic

0252800864, 01944,00093, 0017103593, 03154,01753, 02104,03595, 03204,0389400748, 00865,0196301864, 01886,00171, 01963,01944, 01913,01394, 01665,01271, 0131400171, 01913,01944, 01963,01394, 0018001610, 01240,01144, 013310009301286, 0175602434, 03183,02429, 033426,03847, 04176,04177, 02414,03047, 00898,02403, 0417800051, 00250,00017, 01347,006500005100180, 0015002414, 00702,0402500178000170018001524, 01656,02724, 00156,03134, 01156,01256, 02006,01935, 01945,02684, 01743,03469, 01704,00650, 01369,01265, 00093,0015401665, 0172300463041820128601865, 0186800053013980017802014, 02087,03706, 00864,

Viewsoniccontinued

Viore

VisionQuestVivitekVIZIO

VuonWards

WayconWestinhouse

WhiteWestinghouseWyseXoceco

Zenith

01330, 01627,01640, 01755,02049, 02111,02277, 00885,01542, 01564,01578, 01742,0136502352, 03382,03118, 03429,02104, 03863,03094, 01684,03594, 03154031540136901758, 03758,02707, 02757,03415, 02512,01756, 00864,008850341800178, 00017,00156, 00051,01156, 01347,00154, 001800015601712, 03579,03382, 00885,01300, 03949,02293, 03094,03470, 00889,00890, 01282,02397, 03908,00451, 00463,0121700623,01661,00463, 019130136501753, 00761,0174900017, 00178,01145, 01265,01859, 01423,00145, 01661,02731, 01365,02358, 00463

TV ComboAdmiralAdventAffinityAkaiAmerica ActionAOCApex DigitalAstarAudiovox

004630157003870, 0371701675, 019350018004173007650153101865, 02413,00180, 01766,

Remote Device Codes continuedTV Combo cont.

Audiovox cont.

Blue SkyBroksonic

CitizenCoby

ContinentalElectricCoradirCurtis

DaewooDurabrandDynexElectrohomeElementEmerson

ESAFaviFunai

GEGeneralElectricGFMGoldStarGPX

Haier

HisenseHitachiiLoInitialInsignia

iSymphonyJVC

Ken BrownKonkaLGLXIMagnasonic

01769, 03065,018680215300463, 01935,019380193502315, 02344,03627, 02340,01538, 02347,03202, 0231403321

0284402855, 03895,02466, 04035,02559, 03636

00463, 0017102049, 02184016700296401886, 01864,01963, 01913,00463, 01944,01394, 0017101944, 019630338200171, 01394,019630005100051

019630017803980, 03977,0319601753, 02309,03429, 01749,01748035190364019900199002049, 01641,01963, 02002,02416, 02751,03227, 01326,01517, 1089203429, 0309402271, 01601,01670, 01774,01253040990193902731, 014230015401913

Magnavox

Memorex

MintekMitsubishiElectricNaxaNikkoNimbroNordmendeOptimus

OrionPanasonic

PhilcoPhilips

Polaroid

PrimaProscan

PyleQuantumFXQuasar

RCA

SamsungSansui

SanyoSceptre

SensSharp

SuperscanSupersonic

02597, 01913,01963, 01944,02372, 01866,03708, 01454,00051, 0199001938, 00463,01670, 01924,019270199000093, 00150,0017802104, 0338200154021040383501927, 01913,0192401938, 0146301927, 01947,01924, 01941,00250, 01291,01636, 01480,00051, 00093,00178, 038250196302597, 01394,01455, 0237201769, 01523,01538, 03942,01766, 04074,020020175302256, 0389503429, 03636021960233700051, 01927,01924, 0025004214, 02187,02746, 02932,02247, 00093,01868, 02002,03382, 00051,014470205101670, 01935,03564, 01938,033770348802528, 04139,023370186500818, 00093,023600194403593, 01753,02104, 03595,

Supersonic cont.Sylvania

Symphonic

Toshiba

VenturerViewsonicViore

WestinghouseWhiteWestinghouseXocecoZenith

0389401963, 01944,01913, 01886,01864, 0139401913, 01944,0196302006, 01935,01945 02684,03469, 01524,00156, 01256,0165601865, 0186802049, 0086403429, 02352,03094, 02104,03382, 0311801300, 0171200463, 01913

017530017, 00178

Video - VCRHumaxPhilipsTiVo

207392073920739

Video - DVDAccurianAlcoAllegroAmvoxApex DigitalAsahiAudio AuthorityAudiovoxBBKBel CantoDesignBlaupunktBuBuGaoCalifornia AudioLabsCineaCineVisionCoby

CougarCraigCurtisCurtis MathesDaewooDaysDenon

Digital MaxDiplomat

20675, 21416

208692284020672, 207172261522555207172122421571

207172122420490

2083120833, 2086922494, 22746,21351, 20672226932083122235, 2305222331, 2392520833, 208692285722258, 22748,204902173822814

Remote Device Codes continuedVideo – DVD cont.

Directed VideoDisneyDurabrandDynexElectroVisionEmersonFisherFunaiGatewayGEGeneralElectricGFMGo Video

GoldStarGPXGreenhillGrundigHarman/Kardon

Hello KittyHitachiHitekerInitialInsignia

IntegraIrradioJBLJVC

KawasakiKenwoodKLHKonikLenoxxLexiconLG

LiteOnLogitechMagnavox

Marantz

McIntoshMemorex

2071720675, 2127023464225962282220675, 222132067020675

20717, 2052220717, 20522

2067520869, 21044,20741, 21075,20744, 20833,2071720741, 2086922235207172053920702, 20582,21229, 22927,232282083120664, 20573206722071722596, 22095,22428, 20675,21013, 2074122147, 21769206462070222365, 22855,20623, 21164,20867,21602

20534, 204902071722691222132254521602, 20741,20869, 2213521738, 214162263920675, 2135420503, 20646,23488, 21506,2053922481, 20539,22414, 234442127322213, 20831,23153, 21270,22331

Mirosoft

MintekNADNaxaNesaNew AcousticDimenisionNKSÖleviaOnkyo

OppoPanasonic

PhilcoPhilips

Pioneer

PolaroidPolk AudioPresidianProceedProscanRCA

RE-BLRioRotelSamsung

SanyoSchneiderSempSemp ToshibaSensoryScienceSharp

Sherwood

Sonic Blue

22083, 22627,205222071720741222352071720741

228342233122147, 21627,20503, 2176922545, 2122421641, 23641,20490, 21579,20703, 2050320675, 22056, 22434,20646, 21354,20539, 21506,23488, 20503,22084, 2067522442, 22854,21571, 20142,20631210132053920675, 21738206722052220522, 21013,22919, 22587,22213, 20717,22871, 21769,2346422555208692062320199, 20573,22069, 21075,21573, 21470,22113, 22269,22369, 22329,22489, 21044,22843, 22556,20744, 2049020670206462050320503

20630, 22250,2067523052, 23837,2392520869

Sony

SV2000SylvaniaSymphonicTCLTeacTechnicsToshiba

TruTechUrbanConceptsVenturerVIZIOVtrekWB ElectronicsXbox

Yamaha

Zenith

21516, 21633,21033, 20864,21070, 2077220675206752067522587

20490, 2070323157, 22705,20503, 23857,22277, 22006,21510, 21769,216082067520503

22563225872255522083, 22627,2052222298, 20497,20539, 20545,20490, 21354,20646, 23837,2141620741, 20869,20503

Blu-Ray DiscCurtis MathesDenonHarman/KardonInsignia

IntegraJVCLexiconLGMagnavoxMarantzMemorexMicrosoftÖleviaOnkyoOppoPanasonicPhilipsPioneer

RCASamsungSharpSherwood

22331, 2392522258, 2274822927, 2322822596, 22428,206752214722365, 228552254521602, 207412067522414, 23444223312262722331221472254521641, 2364122434, 2208422854, 22442,2014223464201992225023052, 23837,23925

Remote Device Codes continuedBlu-Ray Disc cont.

SonySylvaniaToshiba

VIZIOXboxYamaha

21516, 20772,2067523157, 23857,22705225632262722298, 23837

Record Working Codes Here

Appendix Troubleshooting

_________________________

_________________________

_________________________

_________________________

_________________________

_________________________

Device / Location

Problem Solution

The LED does not blink when a key is pressed

Replace the Batteries with two (2) new AA Batteries

LED blinks when key is pressed but TV or STB does not respond

Make sure you are aiming the remote control at your device and that you are within 25 feet of the device you are trying to control

The LED blinks 5 times with each key press

The batteries need replacement. Replace the batteries

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Battery Backup

Troubleshooting

Troubleshooting continued…

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