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TRANSCRIPT
FiberNet Master Plan
Prepared for Montgomery County, Maryland by CTC Technology & Energy
Initial Release December 2017
Updated March 2018
FiberNet Master Plan | Updated March 2018
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Contents1 Executive Summary ................................................................................................................. 1
1.1 FiberNet’s Value to the County ........................................................................................ 1
1.2 FiberNet’s Current Services .............................................................................................. 3
1.3 FiberNet Sites to Be Added .............................................................................................. 4
1.4 FiberNet Improvements in Process .................................................................................. 4
1.5 Recommendations for Future FiberNet Operations ........................................................ 4
2 Keys to Continued Success: Value of FiberNet ....................................................................... 6
2.1 FiberNet History ............................................................................................................... 6
2.2 FiberNet Must Retain Control of Its Infrastructure and Operations................................ 7
3 Future Needs ........................................................................................................................... 8
3.1 User Site Additions ........................................................................................................... 8
3.2 Interagency Support and Collaboration ........................................................................... 9
3.2.1 Montgomery County Public Schools .................................................................. 11
3.2.2 Montgomery College ......................................................................................... 14
3.2.3 Maryland–National Park and Planning Commission ......................................... 16
3.2.4 Washington Suburban Sanitary Commission .................................................... 19
3.2.5 Housing Opportunities Commission .................................................................. 21
3.2.6 Montgomery County Government & Department of Technology .................... 23
3.3 ultraMontgomery and Broadband Roadmap ................................................................. 25
3.3.1 ultraMontgomery .............................................................................................. 26
3.3.2 Broadband Roadmap ......................................................................................... 26
3.4 Current and Future Initiatives Requiring FiberNet Support ........................................... 26
4 FiberNet Operations ............................................................................................................. 31
4.1 Summary of Prior Master Plans ..................................................................................... 31
4.2 FiberNet Organizational Study ....................................................................................... 32
4.2.1 Governance ........................................................................................................ 32
4.2.2 Recommendations ............................................................................................. 34
4.3 DTS Organizational Realignment .................................................................................... 35
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4.4 FiberNet—Current Staffing Levels ................................................................................. 36
4.5 Key Performance Indicators ........................................................................................... 37
4.5.1 Guidelines for Establishing KPIs ......................................................................... 37
4.5.2 Classification of Project Status ........................................................................... 39
4.5.3 Project Management Systems and Methodologies ........................................... 40
4.5.4 Tools for Evaluating KPIs .................................................................................... 42
4.6 Status of Physical Infrastructure Remediation, Upgrades, and Additions ..................... 46
4.6.1 Hub Remediation ............................................................................................... 46
4.6.2 Feeder Fiber Expansion ...................................................................................... 49
4.6.3 Maximizing the Value of Existing Infrastructure ............................................... 51
4.6.4 Documentation Process—Physical Layer ........................................................... 53
4.7 FiberNet Service Description .......................................................................................... 55
4.7.1 FiberNet I Services ............................................................................................. 55
4.7.2 FiberNet II Services ............................................................................................ 56
4.7.3 FiberNet II.v Services .......................................................................................... 59
4.8 FiberNet Optical Technology Migration (FiberNet III) ................................................... 63
Appendix A1: Candidate FiberNet 3.0 Network Electronics Architecture – IP/MPLS Backbone . 67
Appendix A2: Candidate FiberNet 3.0 Network Electronics Architecture – Optical Backbone.... 68
Appendix B: Candidate FiberNet 3.0 Network Electronics Architecture – Equipment BOM ....... 69
Appendix C: Consolidated Site Addition List with Costs ............................................................... 75
Appendix D: Glossary of Acronyms ............................................................................................... 77
FiguresFigure 1: FiberNet Costs vs. Savings for County ............................................................................. 2
Figure 2: List of Services by Agency ................................................................................................ 3
Figure 3: FiberNet Costs vs. Savings for County ............................................................................. 7
Figure 4: List of Services by Agency ................................................................................................ 9
Figure 5: Broadband Realignment Organizational Chart .............................................................. 36
Figure 6: High‐Level Fiber Routing for Cost Estimate ................................................................... 43
Figure 7 : Output of Cost Estimation Tool .................................................................................... 43
Figure 8: Value Input ..................................................................................................................... 44
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Figure 9: Smartsheet Home Page ................................................................................................. 45
Figure 10: Gantt Chart in Smartsheet ........................................................................................... 45
Figure 11: FiberNet Map with Hubs .............................................................................................. 46
Figure 12: Logical Diagram of FiberNet Hubs and Backbone Cable ............................................. 47
Figure 13: Representative Map of Feeder Fiber Expansion and User Site Additions ................... 49
Figure 14: Feeder Fiber – Original Build ....................................................................................... 50
Figure 15: Feeder Fiber – Expanded Build .................................................................................... 50
Figure 16: Feeder Fiber – Remediated Build ................................................................................ 51
Figure 17: Microduct Applications ................................................................................................ 52
Figure 18: Physical Plant Digitization Process ............................................................................... 53
Figure 19: Physical Plant Documentation Process ........................................................................ 54
Figure 20: DWDM Service Segmentation Example ....................................................................... 62
TablesTable 1: FiberNet CIP Appropriation by Fiscal Year ........................................................................ 6
Table 2: FiberNet Operations and Maintenance Budget by Fiscal Year ......................................... 7
Table 3: Planned Service Enhancements for Participating Agencies ............................................ 10
Table 4: Pending MCPS Projects Under the FiberNet CIP ............................................................. 13
Table 5: Pending M–NCPPC Projects Under the FiberNet CIP ...................................................... 17
Table 6: M –NCPPC Estimated Savings by Migrating to FiberNet ................................................ 18
Table 7: Cost Recovery Period for Pending M–NCPPC Projects Under FiberNet CIP ................... 19
Table 8: Pending WSSC Projects Under the FiberNet CIP ............................................................. 20
Table 9: Pending MCG Projects Under the FiberNet CIP .............................................................. 24
Table 10: County Initiatives Requiring FiberNet Support ............................................................. 26
Table 11: UltraMontgomery Initiatives Requiring FiberNet Support ........................................... 29
Table 12: Anticipated Process for Establishing KPIs ..................................................................... 38
Table 13: FiberNet Status Indiciator Categories ........................................................................... 40
Table 14: Hub Remediation Efforts (Completed and Planned) .................................................... 48
Table 15: Estimated FiberNet III Network Electronics Capital Upgrade Costs ............................. 65
Table 16: Estimated FiberNet III Network Electronics Annual Maintenance Costs ..................... 65
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1 ExecutiveSummaryThis Master Plan is intended as a summary of project status and a planning tool for Montgomery
County government agencies using FiberNet and the broader FiberNet user community. The 2017
Master Plan presents:
FiberNet strategic needs by each Agency, and outlines Agency FiberNet projects and
initiatives that are planned or in progress;
Priorities for capital construction, operations and maintenance process improvements;
A high‐level capital construction schedule and budget for user site buildout plans over
the next three to four years, including requested sites that have not yet been approved
for construction or funded.
Fiber construction to many of the remaining sites on the FiberNet site list will be very expensive.
The Master Plan recommends that the ITPCC consider whether FiberNet should be funded to
contract for transport services on behalf of the Participating Agencies, to meet the short and mid‐
range bandwidth and connectivity needs of Participating Agencies, when this option is in the best
interest of the ITPCC. Beyond these funding issues, the Master Plan explores:
FiberNet operational considerations—including the need for sufficient qualified staff,
and a management structure that effectively distributes supervision of the network;
A FiberNet governance structure based on established roles and duties, not simply
informal relationships; and
The technical options and recommendations to transition to the next generation core
electronics for FiberNet III.
This is the third Master Plan since 1995, and the 2017 Master Plan recommends updating the
Master Plan on at least a bi‐annual basis. The 2017 Master Plan presents the technical and
operations issues that must be addressed as part of the transition to FiberNet III, and the intent
is for the ITPCC to work collaboratively to build consensus around operational choices and
technical solutions to implement a transition to FiberNet III.
1.1 FiberNet’sValuetotheCountyFiberNet was established in 1995 as a cost‐effective, expandable network to meet the County
government’s data, voice, and video communications needs. Originally built over fiber plant that
the Department of Transportation (DOT) had installed for traffic communications, FiberNet was
one of the first and largest local‐government‐owned fiber networks in the country. It is operated
by the Department of Technology Services (DTS), with the physical plant maintained by DOT.
FiberNet’s FY18 operations and maintenance budget is $4.1 million. By comparison, in 2016,
FiberNet’s offsets were estimated at $33 million per year in monthly recurring
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telecommunications and network services costs that the County would otherwise have to spend
for comparable communications services (Figure 1).1
Figure 1: FiberNet Costs vs. Savings for County
Because of FiberNet, the County is nationally recognized as a leader in public sector provision of
fiber services to meet internal needs. FiberNet now comprises 665 route miles of fiber connecting
approximately 474 sites with 24 more approved for construction. The fiber infrastructure is
installed mostly as County attachments on utility poles and in County underground conduit. The
County owns its fiber and maintains its pole attachment rights, so FiberNet is independent of
cable and telecommunications companies.2
In addition to the County’s substantial annual cost savings and the capacity FiberNet makes
available to County users, which significantly exceeds the capacity available from commercial
services, additional functional benefits include the ability to:
Determine the priority of repair and construction tasks,
Choose the most suitable physical cable pathway for new construction,
Document all aspects of the physical infrastructure,
Scale and upgrade services according to a known, negotiated price and schedule,
Construct advanced infrastructure in areas unserved by private sector service providers,
Determine and manage according to performance metrics, and
1 See “Fiscal Benefits of FiberNet,” http://www.montgomerycountymd.gov/dts/fibernet.html 2 FiberNet’s 665 route miles include approximately 100 miles of fiber obtained as part of the Comcast cable franchise agreement. The first sites constructed were primarily public safety sites, but in later years, the Comcast partnership was used to reach sites that were far from the County’s FiberNet fiber and more expensive for the County to construct independent of Comcast. Most of the Comcast fiber is in the last mile or so, and connects to a single site. For the later sites, the County paid Comcast the incremental construction cost for the fiber and has right of use of the cable strands, but the cable belongs to Comcast. If the Comcast franchise is terminated, the County has the right to purchase at depreciated value the sites that Comcast built for the County as part of the franchise, and at no additional cost where the County has already funded fiber construction.
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Determine what uses of the network are acceptable.
1.2 FiberNet’sCurrentServicesFiberNet is the core network that delivers all County communications services – access to e‐mail,
the Internet, and 311. FiberNet serves as the backbone for public safety communications
including supporting a redundant 911 calling network, fire station alerting, a significant part of
public safety radio systems, police station communications, communications to state police, and
public safety mobile communications are routed through FiberNet.
In addition to its enterprise responsibilities to Montgomery County Government (MCG), FiberNet
has implemented and supported services for other agencies as one of its core directives. The
agencies include: Montgomery County Public Schools (MCPS), Montgomery College (MC),
Maryland–National Capital Park and Planning Commission (M–NCPPC), Washington Suburban
Sanitary Commission (WSSC), and Housing Opportunities Commission (HOC). All primary
telecommunications services for MCPS, MC, M‐NCPPC, and HOC are delivered over FiberNet.
Figure 2: List of Services by Agency
HOC MC MCPS MCG M‐NCPPC WSSC
Wide Area Network
Internet Access
Disaster Recovery Service
PON
Local Loop Cost Elimination
Video Connectivity
DWDM
Telephony & Wi‐Fi
Public Safety Communications
Governance of this ongoing support is by County Council resolution and a formal committee
called the Interagency Technology Policy and Coordination Committee (ITPCC). Along with
coordination, oversight and planning, ITPCC has a CIO Subcommittee to review and recommend
technical aspects. Depending on each agency’s individual needs, FiberNet provides services or
the infrastructure for services to the participating agency. Figure 2 illustrates the services or
infrastructure for services utilized or being considered by each agency.
As part of FiberNet’s responsibilities and obligations to the ITPCC, the Master Plan documents
each member’s evolving needs and future plans for services, as well as the progress of currently
approved projects. Information will continue to be gathered via committee meetings and
individual planning sessions with ITPCC members and FiberNet managers.
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1.3 FiberNetSitestoBeAddedThe County government and FiberNet users have requested that FiberNet add 30 priority sites to
the network over the period of FY17 to FY20. FiberNet has also received requests to fund 39 sites
through the FiberNet CIP appropriation. In this period, the current number of sites in the FiberNet
pipeline totals 54. Because other agencies and departments of the County government can
independently fund sites, the total pipeline number could grow. For example, if funding becomes
available for the M–NCPPC Wi‐Fi in the Parks project, 12 to 15 additional sites could be added to
the pipeline.
These sites have been placed into a master construction schedule that spreads the work out over
the next three to four fiscal years to accommodate FiberNet’s annual budget (see Appendix C).
1.4 FiberNetImprovementsinProcessIn addition to ongoing operational efforts, FiberNet’s leadership has focused on a series of
improvements to the network’s infrastructure. As described in detail below, these include:
Hub remediation: FiberNet currently has 12 hub locations throughout the County. These
locations provide aggregation points for the network’s user sites. FiberNet planned to remediate
the hub sites at a rate of approximately one hub per quarter. (See Section 4.6.1.)
Feeder fiber expansion: Feeder fiber runs from the hub sites to user sites, with laterals from a
main feeder branching to individual sites. As with the hub remediation, feeder fiber expansion is
necessary due to meet current demand and support future site additions. (See Section 4.6.2.)
Service‐level specification: FiberNet is monitored 24x7 by a DTS Network Operations Center. DTS
has developed a document that defines the service level agreement (SLA) for FiberNet services—
creating quantifiable expectations for service. (See Section 4.7.2.)
1.5 RecommendationsforFutureFiberNetOperationsThe Master Plan identifies a number of recommendations related to FiberNet operations,
including:
Budgeting for expansion: In 2006, ITPCC reached an understanding that the FiberNet CIP would
fund extension of FiberNet to existing buildings, and the cost of a fiber connection and
termination to a new or significantly renovated building would be incorporated into the capital
budget for the building, and not become a cost absorbed by the FiberNet budget. Establishing
cost‐sharing standards will help prevent unexpected overruns in budgets and promote
engagement with FiberNet’s end users. (See Section 3.1.)
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Documenting the physical layer: In order to keep up with best practices for network expansion
and required network reliability, FiberNet will continue its focus on documentation of new fiber
routes, as well as recording break‐fix changes (see Section 4.6.4).
Migrating to new optical technology: FiberNet’s current technological roadmap calls for the
implementation of dense wavelength division multiplexing (DWDM) technology on the FiberNet
high‐speed backbone and passive optical networking (PON) as the means of connecting individual
users to FiberNet (where agencies have opted into PON deployments 3 ). Both approaches
represent an innovative implementation of fiber networking technologies. Moreover, these
technologies will provide significantly more options in keeping the network secure; will reduce
the network lifetime cost, the likelihood of failures, and the network’s energy consumption; and
will make it easier and cheaper to add users and capacity to the network. (See Section 4.8.)
3 MCG and MNCPPC are now implementing PON as a wiring standard in new buildings and MC is actively reviewing. HOC and WSSC have not made a determination. MCPS has opted out of using PON.
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2 KeystoContinuedSuccess:ValueofFiberNet
2.1 FiberNetHistoryFiberNet was established in 1995 as a cost‐effective, adaptable, expandable network to meet the
Montgomery County government’s data, voice, and video communications needs. Originally built
over fiber plant that the Department of Transportation (DOT) had begun installing for traffic
communications, FiberNet was one of the first and largest local‐government‐owned fiber
networks in the country. It is operated by the Department of Technology Services (DTS), with the
physical plant maintained by DOT.
Over time, FiberNet was expanded with fiber provided through the County’s cable franchise
agreements and further constructed with restricted capital funding from the cable franchise
agreements and funds from the federal government’s broadband stimulus program—the
American Recovery and Reinvestment Act of 2009 (ARRA) Broadband Technology Opportunities
Program (BTOP).
The County is nationally recognized as a leader in public sector provision of fiber services to meet
internal needs. FiberNet now comprises 665 route miles of fiber connecting approximately 474
sites with 24 more approved for construction. The fiber infrastructure is installed mostly as
County attachments on utility poles and in County underground conduit. Unlike Fairfax County
and the District of Columbia, the County owns its fiber and maintains its pole attachment rights,
so FiberNet is independent of cable and telecommunications companies.4
The tables below depict FiberNet’s annual capital expense and operating budgets for fiscal year
2017 and fiscal year 2018.
Table 1: FiberNet CIP Appropriation by Fiscal Year
FY DOT FiberNet Total
FY17 $752,500 $2,940,000 $3,692,500
FY18 $565,000 $3,325,000 $3,890,000
4 FiberNet’s 665 route miles include approximately 100 miles of fiber obtained as part of the Comcast cable franchise agreement. The first sites constructed were primarily public safety sites, but in later years, the Comcast partnership was used to reach sites that were far from the County’s FiberNet fiber and more expensive for the County to construct independent of Comcast. Most of the Comcast fiber is in the last mile or so, and connects to a single site. For the later sites, the County paid Comcast the incremental construction cost for the fiber and has right of use of the cable strands, but the cable belongs to Comcast. If the Comcast franchise is terminated, the County has the right to purchase at depreciated value the sites that Comcast built for the County as part of the franchise, and at no additional cost where the County has already funded fiber construction.
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Table 2: FiberNet Operations and Maintenance Budget by Fiscal Year
FY Operations & Maintenance
FY17 $3,784,000
FY18 $4,096,500
By comparison, in 2016 the network offsets were estimated at $33 million per year in monthly
recurring telecommunications and network services costs that the County would otherwise have
to spend for comparable communications services.5
Figure 3: FiberNet Costs vs. Savings for County
2.2 FiberNetMustRetainControlofItsInfrastructureandOperationsStaffing and organizational issues are important considerations for FiberNet’s ongoing success.
Over the lifetime of FiberNet, the County has achieved significant benefits from operating an
independent network. In addition to the County’s substantial annual cost savings and the
capacity FiberNet makes available to County users, which significantly exceeds the capacity
available from commercial services, additional functional benefits include the ability to:
Determine the priority of repair and construction tasks,
Choose the most suitable physical cable pathway for new construction,
Document all aspects of the physical infrastructure,
Scale and upgrade services according to a known, negotiated price and schedule,
Construct advanced infrastructure in areas unserved by private sector service providers,
Determine and manage according to performance metrics, and
Determine what uses of the network are acceptable.
Following the Organizational Study (see Section 4), FiberNet has made efforts to fill key positions
internally instead of outsourcing those roles.
5 See “Fiscal Benefits of FiberNet,” http://www.montgomerycountymd.gov/dts/fibernet.html
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3 FutureNeeds
3.1 UserSiteAdditionsThe County government and FiberNet users have requested that FiberNet add 30 priority sites to
the network over the period of FY17 to FY20. FiberNet has also received requests to fund 39 sites
through the FiberNet CIP appropriation. In this period, the current number of sites in the FiberNet
pipeline totals 54. Because other agencies and departments of the County government can
independently fund sites, the total pipeline number could grow. For example, if funding becomes
available for the M–NCPPC Wi‐Fi in the parks project, 12 to 15 additional sites could be added to
the pipeline.
At some point the cost to construct fiber to a site becomes economically unjustifiable. This does
not diminish the need for reliable bandwidth; rather it suggests that FiberNet may have a
requirement to provide WAN connectivity through other means.
These sites and the feeder fiber expansion routes have been placed into a master construction
schedule that spreads the work out over the next three to four fiscal years to accommodate
FiberNet’s annual budget for constructing fiber and connecting user sites (see Appendix C). Cost
estimates in the aforementioned table were formulated by creating a desk‐level design for each
route, and applying unit pricing from current County construction contracts. Other constraints
incorporated into the schedule include the completion of the hub remediation and construction
of the feeder routes for the sites.
A formalized process will be developed for adding to and prioritizing within the proposed
schedule. User site addition requests come from multiple agencies with competing priorities.
Having impartial methods and clear procedures in the prioritization of sites can set proper
expectations for the various external stakeholders and internal departments.
In terms of budgeting, there is an inherent economy of scale in connecting multiple sites in one
fiber construction project and in taking advantage of opportunities provides by other
construction projects in the area. This approach can also aid in creating synergies with other
related, but not controlling, initiatives.
The capital projects listed in Appendix C represent the existing buildings for which a FiberNet
connection would be funded by FiberNet, subject to ITPCC review. In 2006, ITPCC member
agencies reached an understanding that the cost of a fiber connection to a new building should
be incorporated into the capital budget for the building, and not become a cost absorbed by the
FiberNet budget. Establishing cost‐sharing standards will help prevent unexpected overruns in
budgets and promote engagement with FiberNet’s end users.
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As explored in Section 4.5.4.2, using GIS (Geographical Information Systems) programs to map
the future sites, and allowing them to be overlaid with proposed fiber expansion initiatives, will
create efficiencies in fiber construction. This can be one component of a larger strategic plan for
smart growth of the network. (This topic is explored in Section 4.5.)
3.2 InteragencySupportandCollaborationIn addition to its enterprise responsibilities to Montgomery County Government (MCG), FiberNet
has implemented and supported services for other agencies as one of its core directives. The
agencies include: Montgomery County Public Schools (MCPS), Montgomery College (MC),
Maryland–National Capital Park and Planning Commission (M–NCPPC), Washington Suburban
Sanitary Commission (WSSC), and Housing Opportunities Commission (HOC). Governance of this
ongoing support is by County Council resolution and a formal committee called the Interagency
Technology Policy and Coordination Committee (ITPCC). Along with coordination, oversight and
planning, ITPCC has a CIO Subcommittee to review and recommend technical aspects. Depending
on each agency’s individual needs, FiberNet provides services or the infrastructure for services
to the participating agency. Figure 4 illustrates the services or infrastructure for services utilized
or being considered by each agency.
Figure 4: List of Services by Agency
HOC MC MCPS MCG M‐NCPPC WSSC
Wide Area Network
Internet Access
Disaster Recovery Service
PON
Local Loop Cost Elimination
Video Connectivity
DWDM
Telephony & Wi‐Fi
Public Safety Communications
As part of FiberNet’s responsibilities and obligations to the ITPCC, the Master Plan documents
each member’s evolving needs and future plans for services, as well as the progress of currently
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approved projects. Information will continue to be gathered via committee meetings and
individual planning sessions with ITPCC members and FiberNet managers. Based on current
available information, FiberNet anticipates enhancing the following services:
Table 3: Planned Service Enhancements for Participating Agencies
MCPS MC M‐NCPPC WSSC HOC MCG
Additional Sites Requested 14+ 4 20 10 35
Sites Approved 7 3 6 3‐5 30
Wi‐Fi
Dedicated/Direct Links
Regional Govt/Ed Links
More ISP Broadband
Cost Avoidance (Replace Leased Services with FiberNet)
DWDM
Disaster Recovery
Enhanced Network Monitoring/NOC
Peering
Smart County
Radio
Kiosks
PON X
The information in this section was gathered through discussions held as part of the
Organizational Study. Additionally, representatives of each ITPCC member had the opportunity
to expand and update the description of the entity’s FiberNet needs. This section also estimates
anticipated agencies’ needs based on available information about current initiatives and site
additions.
This section is comprised of information on the needs of the agencies, as provided or described
by those agencies. These needs have not been prioritized or analyzed by FiberNet or MCG.
Throughout the document references are made to fiscal and calendar years. When a fiscal year
is designated as in FY17, the reference identifies the FiberNet CIP appropriation year providing
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funds that site’s construction. When a calendar year is designated as in CY17, the reference
identifies the year that site is expected to be connected to FiberNet. The total construction time
for building a site from the time it is Approved To Build takes from twelve to eighteen months.
3.2.1 MontgomeryCountyPublicSchools(MCPS)MCPS’s IT vision statement in its Strategic Technology Plan is: “All learners will participate in
technology‐enriched learning communities that inspire intellectual curiosity and prepare them
with the knowledge and skills to excel in college and chosen careers in an evolving digital age.”6
Some of the notable highlights of the strategic plan, as it pertains to FiberNet, are a commitment
to deploying Wi‐Fi in every school central services office, developing a sustainable technology
funding plan, reducing “print instructional text” by 70 percent, “supporting equitable access to
the MCPS digital community,” and enabling “anytime access to files and appropriate data.”
3.2.1.1 NeedsAssessmentMCPS representatives provided the following information and insight:
The greatest factors we anticipate in terms of the needs for MCPS are increases in two major
areas:
Dependency on the internet for cloud solutions, such as Office 365, Google Apps for
Education, and Oracle
Number of end‐user devices that will require network access (WLAN, LAN, and WAN)
Specifically, these are the anticipated needs for MCPS as it relates to FiberNet and the FiberNet
solution over the course of the next 10 years, starting in FY19:
1. Currently, MCPS has an ISP connection to RCN and Atlantech Online (AOI). The connection
from RCN is made directly into 45 W. Gude, but the AOI connection comes into MCPS by
way of FiberNet. In anticipation of approaching 20 Gbps of ISP utilization by the end of
FY19, it would be advantageous for MCPS to have a dedicated link from Gude directly to
AOI, or to the FiberNet hub where AOI connects. In the event of an RCN outage, our AOI
connection over FiberNet would be overwhelmed because all school traffic and internet
traffic would be combined on the one path from FiberNet to the Gude Data Center.
2. FiberNet should continue the upgrade of bandwidth to all schools, including a 1 Gbps
capacity for the elementary schools, which we anticipate being adequate for the
foreseeable future.
6 “Montgomery County Public Schools Strategic Technology Plan (2014 – 2016),” http://www.montgomeryschoolsmd.org/uploadedFiles/departments/technology/Strategic_Tech_Plan.pdf
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3. While the current 1 Gbps of bandwidth capacity that FiberNet is planning for the
elementary schools is expected to be adequate, we anticipate a need for greater
bandwidth in middle and high schools. This will require more than the current 20 Gbps
connection we have into FiberNet from our data center at 45 W. Gude.
4. Tremendous progress has been made to get our schools connected to FiberNet, but MCPS
will ultimately need all of our non‐school‐based offices connected as well. We believe this
is already part of the budget allocation for FiberNet, but there has not been much
movement on this given the priority on schools. It may take a few years to get them all
connected.
5. Currently, we have secondary Comcast connections in all of our schools. The connection
goes to the internet over which we use VPN technology to tunnel the traffic between the
schools/offices back to 45 W. Gude. The path is both inefficient and requires the use of
additional and specialized equipment to establish the tunnel. It would be a tremendous
improvement in both privacy and efficiency if FiberNet could leverage a relationship with
Comcast and bring the connections from each of the modems in those schools and offices
back to 45 W. Gude by way of FiberNet and not over the internet.
6. While most of the points on this list speak to needs and additions, one trend we would
like to see go away, for MCPS at least, is the use of Passive Optical Network (PON)
technology to connect our locations. While we recognize the cost savings of a PON‐based
network, it has substantial obstacles in troubleshooting because it is light based. Point‐
to‐point “visibility” is not as viable as it is on copper‐based technology at the LAN level.
Additionally, for the locations where PON is used, MCPS staff is limited in terms of what
we can troubleshoot and resolve for ourselves. We have to depend on the specialized
skillset and availability of outside resources, which affects how quickly we can provide
service to our customers, a service we have traditionally responded within minutes and
hours to in the past.
7. MCPS’s Transportation department has added a radio‐based technology to allow wireless
communications to and from buses. As a result, three to five radio towers have been
added (or more may be coming) to connect the Transportation depots to the radio
network. Given the number of radios that will now connect to the MCPS network through
these radio towers, having FiberNet connect to these radio towers would provide an
efficient and reliable connection from the depots to our network using those radios.
3.2.1.2 CurrentProjectStatusCurrently, there are 9 MCPS sites in the pipeline to be connected under the FiberNet CIP from
FY17 to FY19 (Table 4). Five sites have been approved (A) for FiberNet funding: Richard
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Montgomery Elementary School, Radnor Center, Wilson Wims Elementary School, Emory Grove
ES and West Farm Depot NSBO. Four sites are still under consideration for near term
construction. In addition, three sites – Mark Twain Blair Ewing Center, Lynnbrook Center, and
Randolph Depot – have recently been connected, the Stonestreet Print Shop will be connected
by a campus link constructed by MCPS, and two sites – CTI NBSO on Choke Cherry Road and
Muddy Branch–Festival – were removed from consideration because they are closing. Prior to
approval, there is a need for further analysis to determine the rationale for building to the
unapproved sites. The analysis for site additions considers the agency’s needs and compares the
overall benefit of the site addition to the cost of construction.
Table 4: Pending MCPS Projects Under the FiberNet CIP
STATUS SITE & BUDGET YEAR IN WHICH FUNDING WILL BE ALLOCATED COST ESTIMATE
(A)pproved FY17 Total $208,561
Built Lynnbrook Center NSBO, 8001 Lynnbrook Drive, Bethesda $0
Built Mark Twain Blair Ewing Center, 14501 Avery Road, Rockville By Comcast $0
MCPS Campus
Print Shop Stonestreet NSBO, 660 North Stonestreet Avenue, Adjacent to Other MCPS FiberNet site, MCPS will connect
$0
Built Randolph Depot NSBO, 1800 Old Randolph Road, Silver Spring $49,700
A Richard Montgomery ES, 322 W. Edmonston, Rockville $158,861
FY18 Total $500,701
Deferred Hadley Farms NSBO, 7401 Hadley Farms Drive, Gaithersburg $117,200
Deferred Montrose Ctr NSBO, 12301 Academy Way Rockville $45,200
A Radnor Center, 7000 Radnor Lane, Bethesda $38,700
A Wilson Wims ES, 12520 Blue Sky Drive, Clarksburg $254,400
A Emory Grove Holding School (added by deferring Hadley Farms) $45,200
FY19 Total $441,000
Kingsley Wilderness Center NSBO, 22870 Whelan Lane, Boyds $90,000
Rica SS, 15000 Broschart Road, Rockville $142,000
A West Farm Depot NSBO, 11920 Bournfield Way, Silver Spring (added by deferring Montrose Center)
$209,000
Grand Total $1,150,261
3.2.1.3 FuturePlanningAs there is a growing convergence to a totally digital learning environment incorporating tele‐
classrooms, self‐service portals, paperless assignments/testing, virtual parent/teacher
communications, and digital administration, the need for a scalable fiber network is paramount.
According to the latest CIP, student enrollment projections are going to grow especially in areas
where there are high concentrations of families without internet access at home. Even schools
that have projections of lower student enrollments will still need more infrastructure and
broadband due to the increasing amount of bandwidth consumption for the ever‐evolving digital
classroom.
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During FY18, FiberNet proposes to undertake the following tasks to help meet MCPS’s growing
needs:
1. Work with Atlantech Online to create a 10 Gbps dense wavelength division multiplexing
(DWDM) link between MCPS’s data center, located at 45 W. Gude, and two points of
presence within Atlantech Online’s network
2. Continue work with MCPS staff to convert all elementary schools to 1 Gbps links into
FiberNet
3. Upgrade the connectivity into the MCPS data center to multiple, diverse 10 Gbps links
using multiplexed DWDM technology
4. Approach Comcast to request more direct peering with FiberNet to deliver cable modem
traffic into the data center
3.2.1.4 BudgetaryConsiderationsIt was FiberNet’s understanding that all future new school funding would include the total
amount of the network build in MCPS’s CIP, based on the 2006 understanding within ITPCC.
Currently, Wilson Wims Elementary School and the new Richard Montgomery Elementary School
are the only remaining schools whose FiberNet connections are scheduled to be funded by the
FiberNet CIP.
3.2.2 MontgomeryCollege(MC)Montgomery College’s strategic plan includes shifting existing leased services from the private
sector to FiberNet. With demand for bandwidth rapidly rising, the cost of connectivity could
become a budgetary burden if MC is forced to continue to rely on private service providers.
3.2.2.1 NeedsAssessmentLike most higher education institutions, MC is looking for broadband solutions that will enhance
its ability to provide innovative research opportunities and world‐class educational services.
Meeting these needs requires more than a standard internet connection; specifically, MC seeks:
A robust connection between its campus locations to improve remote instruction
opportunities, facilitate the sharing of resources between MC’s various campus locations,
and make local campuses more desirable for faculty and students.
High‐capacity links between MC’s network and outside entities that will allow researchers
to collaborate with faculty from nearby institutions, like the University of Maryland, on
large data sets.
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3.2.2.2 CurrentProjectStatusFiberNet is currently in the process of building a new fiber connection to MC’s King Street campus
and has approved construction for three additional links to the following campus sites: Westfield
South Center Campus, Gaithersburg Business Training Center, and MC’s Central Services
Building’s (CT Building) redundant link. Upon completion of these links FiberNet will be able to
provide MC with a logical topology that will provide redundancy to its main campus locations on
par with the commercial service the college currently receives. As FiberNet builds out the
network and more sites are added, FiberNet will deploy DWDM equipment to create the highly
meshed topology MC requires. (DWDM networks can place dozens of discrete wavelengths of
light on the same fiber strand. Each of these wavelengths acts as a separate, high‐capacity
network. Not only does DWDM allow capacity to be added as needed, but it also increases
security.)
3.2.2.3 FuturePlanningWith the continued support of FiberNet, MC is looking to launch additional initiatives over the
next few years. For example, MC would like to add a diverse path between its network and MAX
(Mid‐Atlantic Crossroads, the University of Maryland’s government and educational fiber
network). FiberNet had previously built a DWDM link between MC’s King Street data center and
the MAX point‐of‐presence at the University of Maryland. A second link to MAX would add
redundancy to this critical connection. FiberNet will look for opportunities to build a redundant,
diversely routed link to MAX for MC. Obtaining access to Maryland State fiber along the Purple
Line would be an ideal way to achieve the desired connection, and ultraMontgomery continues
to look for opportunities to achieve this. However, FiberNet will pursue other candidate routes
to ensure the correct solution is provided to MC.
In 2012, MC and MCG entered into a dark fiber MOU to facilitate allocation of fiber within
FiberNet for creation of a MC network within FiberNet. The implementation of DWDM
technology (i.e., similar to a rainbow, light spectrum is split into separate wave lengths and
frequencies to allow multiple and separate data streams to be transmitted through a single fiber
strand) may allow a separate MC network to be operated using shared fiber. If the DWDM
solution meets MC’s needs, the 2012 MC‐MCG dark fiber MOU may need to be updated after
further consultation with MC to reflect provision of an MC Network using optical networking
segmentation rather than physical fiber segmentation.
MC would also like to add its site at Standish Place to the network.
3.2.2.4 BudgetaryConsiderations$750,000 from MC was transferred into the FiberNet CIP to support construction related to
implementation of the 2012 dark fiber MOU, and additional funding was provided by the
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FiberNet CIP. Funding for current MC projects is allocated in the Montgomery College CIP. No
other additional funding allocation has been made for any of the new MC projects in the FiberNet
CIP.
3.2.3 Maryland–NationalParkandPlanningCommission(M–NCPPC)The Maryland–National Capital Park and Planning Commission (M–NCPPC) maintains and
administers 52,000 acres of 400+ parks across Montgomery and Prince George’s counties, and
has responsibility for land use planning. In addition to its Central Administrative Services
department (which encompasses the Office of the Chief Information Officer), Its departments
include Montgomery County’s Department of Parks and M–NCPPC’s Planning Department and
Planning Board.
Montgomery Parks and Montgomery Planning were early embracers of FiberNet, with their three
major headquarters buildings (Planning–MRO, Parks–Parkside, and Park Police–Saddlebrook)
utilizing FiberNet circuits for many years. Over the years, M–NCPPC has steadily increased its
FiberNet integration with connectivity to a total of 21 facilities.
The IT Strategic Plan for Parks and Planning includes an initiative to leverage FiberNet wherever
possible to eliminate reliance upon commercial carriers in favor of FiberNet. The FiberNet NOC
and increases in FiberNet staffing are two efforts that have ensured FiberNet’s viability as a
primary internet connection supporting M–NCPPC. The new Wheaton headquarters building will
consolidate staff—bringing together operations staff from the Parks department and
development staff from the Planning department. FiberNet services provided to the new
headquarters will be a FiberNet III connection and PON technology.
3.2.3.1 NeedsAssessmentA unique characteristic of M–NCPPC that poses a challenge to fulling the agency’s needs is the
geographical scope of the parks and facilities it manages. While M–NCPPC’s recreation centers,
Park Police stations, and maintenance facilities are distributed similarly to MCPS or MC locations
served by FiberNet, the parks themselves cover much more land, up to the very borders of the
County. Providing such lengthy OSP will require a significant capital investment that may
outweigh the potential cost avoidance as compared to buying leased services.
Cost avoidance is one of the major needs of the agency. As new facilities are added, or the
broadband service contracts at existing facilities expire, M–NCPPC desires to connect those sites
with FiberNet.
Given that the agency has its own police force, public safety is another core function. Having the
availability to connect to a robust broadband network would allow the police to effectively
deploy fixed and mobile cameras. Moreover, M–NCPPC believes that the cost effectiveness of
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FiberNet must include not only the initial cost of installation and cost avoidance, but the value of
reliable service as well. FiberNet, with the recent additional of a more robust NOC, is M–NCPPC’s
preferred provider for reliable service.
3.2.3.2 CurrentProjectStatusCurrently, there are 16 M–NCPPC sites in the pipeline to be connected under the FiberNet CIP
from FY17 to FY20. Four of these sites, including Needwood Mansion, have been approved for
funding and are scheduled to be built in CY18 and CY19. Network construction to Wheaton Ice
Arena and Park Maintenance Yard has been completed and is waiting for M‐NCPPC to activate.
The 12 remaining sites, currently scheduled for FY19 and FY20, have yet to be approved. Prior to
approval, there is a need for further analysis to determine the rationale for building to the
identified sites. The analysis for site additions considers the agency’s needs and compares the
overall benefit of the site addition – including more intangible benefits such as reliability, speed,
and security – to the financial metrics of construction cost and other cost avoidance.
Table 5: Pending M–NCPPC Projects Under the FiberNet CIP
STATUS SITE & BUDGET YEAR IN WHICH FUNDING WILL BE ALLOCATED COST ESTIMATE
(A)pproved FY17 Total $90,409
Built Wheaton Ice Arena, 11717 Orebaugh Ave, Wheaton $39,040
Built Wheaton Regional Park Maintenance Yard, 12012 Kemp Mill Rd, Wheaton
$51,369
FY18 Total $201,000
A Woodlawn Park Police Substation, 16501 Norwood Rd, Sandy Spring $201,000
FY19 Total $473,000
Meadowside Nature Center, 5100 Meadowside Lane, Rockville $140,800
A Needwood Mansion, 6700 Needwood Rd, Rockville $195,800
Pope Farm Nursery, 7400 Airpark Rd, Gaithersburg $34,500
Waters House, 12535 Milestone Manor Lane, Germantown $51,900
Woodlawn Manor, 16501 Norwood Rd, Sandy Spring $25,000
Woodlawn Visitors Center, 16501 Norwood Rd, Sandy Spring $25,000
FY20 Total $1,974,900
Black Hill Headquarters, 20930 Lake Ridge Dr., Boyds $500,000
Black Hill Northern Region Headquarters & Park Police Office, 14300 Black Hill Rd, Boyds
$500,000
Brookside Nature Center, 1400 Glenallan Ave, Wheaton $218,600
Little Bennett Campgrounds, 23705 Frederick Rd, Clarksburg $310,200
Little Bennett Maintenance Yard, 23701 Frederick Rd, Clarksburg $42,900
Martin Luther King MY, 1120 Jackson Rd, Silver Spring $182,200
Olney Maintenance Yard, 19117 Willow Grove Rd, Olney $221,000
Grand Total $2,739,309
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3.2.3.3 FuturePlanningThe M–NCPPC website states there are approximately 15 sites currently in construction, with
twice that number in the planning or design stages. In addition to avoiding costs by connecting
existing sites to FiberNet, M–NCPPC would like to connect those new sites as they are completed.
3.2.3.4 BudgetaryConsiderationsBeside leveraging FiberNet CIP funding, M–NCPPC obtains funding from federal and state grants,
various bonds, and donations. M–NCPPC also obtained direct funding from the County’s Cable
Fund to support its Wi‐Fi in the Parks Pilot, and will be seeking additional funding to expand this
initiative (see Section 3.4).
M–NCPPC has estimated that by migrating sites to FiberNet, it will save up to $200,000 annually
in operating expenses (see Table 6).
Table 6: M –NCPPC Estimated Savings by Migrating to FiberNet
M–NCPPC Site Estimated Savings
Wheaton Regional Park $20,000
Black Hill Regional Park $68,000
Little Bennett Regional Park $20,000
Rock Creek Regional Park $20,000
Martin Luther King Jr. Recreational Park $14,000
Woodlawn Manor Cultural Park $15,000
Rockwood Manor Park $3,000
Waters House $14,000
Seneca Park $3,000
Olney Maintenance Yard $7,000
Pope Farm Nursery $7,000
Agricultural History Farm Park $7,000
Kengla House $2,000
Comparing Table 5 and Table 6, we find that construction costs to connect all but four sites total
$1.7 million to $2.4 million—which, based on estimated savings per site, equates to a total cost
recovery period of 8.7 to 12.2 years. CIP A represents one connection at a location, CIP B
represents all other connections at that location. Separate buildings within a park site may be
separated by a significant distance and thus require an additional FiberNet CIP project cost. (Sites
listed without cost estimates are new requests from M‐NCPPC provided during the information
gathering phase of drafting this Master Plan.) Additional intangible benefits of reliability, speed
and security are more difficult to calculate and are not displayed below.
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Table 7: Cost Recovery Period for Pending M–NCPPC Projects Under FiberNet CIP
M–NCPPC Site CIP A
(one site) CIP B
(at same site) Estimated Savings
A/ Savings (Years)
A+B/ Savings (Years)
Wheaton Regional Park $178,000 $113,500 $20,000 8.9 14.6
Black Hill Regional Park $500,000 $500,000 $68,000 7.4 14.7
Little Bennett Regional Park $310,200 $42,900 $20,000 15.5 17.7
Rock Creek Regional Park $20,000
Martin Luther King Jr. Recreational Park
$182,200 $14,000 13.0 13.0
Woodlawn Manor Cultural Park $201,000 $50,000 $15,000 13.4 16.7
Rockwood Manor Park $51,900 $3,000 17.3 17.3
Waters House $51,900 $14,000 3.7 3.7
Seneca Park $3,000 0.0 0.0
Olney Maintenance Yard $221,000 $7,000 31.6 31.6
Pope Farm Nursery $34,500 $7,000 4.9 4.9
Agricultural History Farm Park $7,000
Kengla House $2,000
$1,730,700 $706,400 $200,000 8.7 12.2
In the absence of other strategic objectives that could change the business case for an otherwise
expensive build to a requested site, leasing transport services from a third party may be a cost‐
effective way to achieve the functionality of a FiberNet fiber connection, while avoiding the
construction cost to extend FiberNet to the most expensive locations. Having FiberNet be the
leasing agent may ensures that the leased connection works within FiberNet, and also extends
FiberNet monitoring and services over the added infrastructure, thereby mediating the risks of
using leased services. Such solutions may be of benefit to multiple Participating Agencies.
3.2.4 WashingtonSuburbanSanitaryCommission(WSSC) The WSSC’s five‐year IT strategic plan (2013 to 2018) includes gradually replacing its aging IT
infrastructure, scaling to meet an anticipated increase in demand, improving operational
efficiencies, reducing costs, and improving communications with stakeholders. Highlights of the
plan include transitioning to distributed architectures, leveraging cloud infrastructure, investing
in IT security, investing in mobile infrastructure to equip staff with real‐time information and
guidance, and developing analytical capabilities to integrate and harness large‐scale data.
3.2.4.1 NeedsAssessmentAs WSCC updates its infrastructure to include more modern systems, distributed infrastructure,
and cloud‐based services, the demand for bandwidth between sites and to the internet will likely
increase. The resiliency and reliability of those network connections will also become increasingly
important as more processes and services will rely on them. WSSC also plans to install customer
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kiosks in County facilities. These kiosks may require special arrangements to connect back to the
WSSC network via the existing network at these locations. The fiber network will need to support
the following:
Fast, secure, and reliable data transfer between locations.
Fast and reliable access to internet‐ and cloud‐based services.
Connections to remote kiosks.
Monitoring of network performance and bandwidth utilization predict future use and
scalability.
NOC monitoring of outages separate from user reported disruptions.
3.2.4.2 CurrentProjectStatus Currently, there are 10 WSSC sites either requested or in the construction pipeline to be
connected using successive FiberNet CIPs from FY17 to FY20. Three of these sites, including the
Consolidated Laboratory & West Farm Depot site, have been approved for funding and are
scheduled to be built in CY18 and CY19. A construction “notice to proceed” has been given on
the FY17 depot sites. Two sites may be added for less than $20,000. The seven remaining sites,
currently scheduled for funding in FY19 and FY20, have yet to be approved. Prior to approval,
there is a need for further analysis to determine the rationale for building to the identified sites.
The analysis for site additions considers the agency’s needs and compares the overall benefit of
the site addition to the cost of construction.
Table 8: Pending WSSC Projects Under the FiberNet CIP
STATUS SITE & BUDGET YEAR IN WHICH FUNDING WILL BE ALLOCATED COST ESTIMATE
(A)pproved FY17 Total $108,600
A Gaithersburg Depot, 111 West Diamond Avenue, Gaithersburg $53,600
A Lyttonsville Depot, 2501 Lyttonsville Road, Silver Spring $55,000
FY18 Total $329,000
A Consolidated Laboratory & West Farm Depot, 12245 Tech Road, Silver Spring
$309,000
North Woodside Standpipe, 1945 Seminary Place, Silver Spring $10,000
Shady Grove Standpipe, 8620 Pleasant Road, Gaithersburg $10,000
FY20 Total $1,438,000
Brighton Dam, 2 Brighton Dam Road, Brookeville $512,000
Colesville Tank, 2201 Industrial Parkway, Silver Spring $192,000
Damascus Elevated Tank, 9950 Damascus Boulevard, Damascus $372,000
Damascus Wastewater Treatment Plant, 23730 Log House Road, Gaithersburg
$234,000
Falls Road Standpipe, 8505 Aqueduct Road, Potomac $128,000
Grand Total $1,875,600
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3.2.4.3 FuturePlanningThe modernization of utility systems will bring with it increased reliance on network connectivity
for remote monitoring, control, and automation. It may also broaden the scope of sites that
require wired or wireless connectivity. WSSC may require services that rely on the physical and
data‐level security, redundancy, and resiliency of diverse fiber paths, DWDM, and MPLS. WSSC
may also benefit from wireless solutions to support its interest in mobility and providing real‐
time information to staff.
3.2.4.4 BudgetaryConsiderationsFiberNet’s relationship with WSSC needs to be examined in regard to the funding of new sites
and projects for WSSC. Montgomery County and WSSC share a mutually beneficial relationship
in which each provides services to the other at no cost. WSSC is not a governmental entity,
however, and is funded by rate payers. The County will need to determine on a case‐by‐case basis
whether any additional services it provides should require financial participation from WSSC.
3.2.5 HousingOpportunitiesCommission(HOC)According to HOC’s 2013 to 2017 strategic plan,7 its mission is to provide affordable housing and
supportive housing services that enhance the lives of low‐ and moderate‐income families and
individuals throughout the County. “To achieve this mission, HOC operates as a public housing
agency, a housing finance agency and a housing developer.”8
While the strategic plan does not specifically focus on information technology, it includes specific
approaches to using IT to accomplish the agency’s goals and overall mission.
3.2.5.1 NeedsAssessmentFiberNet can support the availability of online services for HOC’s residents (e.g., maintenance
requests, online payment) and enable Wi‐Fi for residents and staff. Smart building design is
another opportunity to enrich the experience of HOC clients. As new projects are considered or
properties are renovated, smart buildings technologies, supported by FiberNet, promise
increased efficiency by connecting systems to reduce operating costs.
Realizing that HOC shares constituents with MCPS (i.e., students and their parents), aligning
housing goals with school goals could be mutually beneficial for both agencies. One project that
could benefit HOC and MPCS is the concept of student lounges. Each HOC property could have a
dedicated area where students would have free Wi‐Fi access to assist them in their studies and
homework assignments. While students have access to quality broadband at school, they may
7 “Strategic Plan: FY2013‐17,” HOC, http://www.hocmc.org/images/files/ResourceDocs/Strategic‐Plan‐Current.pdf 8 “About HOC: Mission Statement,” http://www.hocmc.org/about‐hoc/about‐us.html
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not have the same level of access to broadband where they live. In some HOC locations, staff is
available to provide homework assistance.
Similar broadband lounges could also benefit residents of HOC properties that have low student
populations or are completely dedicated to senior living. Making Wi‐Fi broadband lounges
available to seniors could help them with access services such as Medicaid/Medicare enrollment,
wellness check‐ins, and family teleconferencing. It may also enable more digital inclusion and
extra‐curricular STEM programs to be offered at HOC properties.
Another need currently under consideration by HOC IT is disaster recovery services. FiberNet
provides high‐speed and redundant connections at the Atlantech Online data center for all
participating agencies (PA). FiberNet will very soon provide the same capability to the
Montgomery College Tier‐Three Data Center in Silver Spring. Either may be made available if
requested. HOC could utilize these connections to reduce or almost eliminate recurring and
expensive monthly charges for disaster recovery services.
HOC could benefit from a formal and separate strategic IT plan. This would allow its internal goals
and objectives to align with FiberNet.
3.2.5.2 CurrentProjectStatusThere currently are no HOC sites in the pipeline to be built using FiberNet CIP funding from FY17
to FY20. Three administrative headquarter sites were previously connected to FiberNet and
FiberNet connections for 20 HOC sites were funded by the ARRA‐BTOP grant. Alexander House
and several other properties are scheduled to be connected to the network via HOC‐funded
projects.
3.2.5.3 FuturePlanningFuture planning is a crucial area for FiberNet and HOC to align their priorities and objectives. One
key factor in the success of such alignment is knowing when new HOC construction or renovation
are upcoming. Commonly these endeavors take multiple years to plan, approve, and construct.
In addition, knowing where FiberNet has additional feeder fiber expansion can allow HOC to
identify additional sites for which it might request FiberNet connections. Conversely, if FiberNet
is aware of future HOC site locations, FiberNet may be able to adjust feeder fiber expansion plans
to support additional HOC FiberNet extensions.
3.2.5.4 BudgetaryConsiderationsThe sites mentioned above are part of HOC‐funded projects directly contracted with the FiberNet
outside‐plant contractor. Besides self‐sourcing, or receiving funds from FiberNet’s CIP, state or
federal grants could be available to expand broadband access for residents of HOC’s initiatives.
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FiberNet will recommend in the FY19 CIP funding to place open‐access Wi‐Fi student lounges in
all of the HOC properties connected to FiberNet.
3.2.6 MontgomeryCountyGovernment(MCG)andDepartmentofTechnology(DTS)Montgomery “County’s technology vision is to be a digital county – ready for today and prepared
for tomorrow.”9 DTS’s strategic plan includes expanding the capacity and reach of its investment
in broadband as well as a focus on digital equity. The DTS mission statement is “to leverage
technology to facilitate the delivery of County government services in a cost‐effective, timely,
high‐quality, and secure manner.” Under this mission are goals that include:
Increased use of web, cloud, and social media platforms (including video)
Improved security, resiliency, and handling of sensitive (HIPAA and PCI DSS)10 data
Improved functionality and availability of intranets
Growing the gigabit economy, Internet of Things, and Smart City applications
Expanding public Wi‐Fi
Leveraging and supporting FiberNet
3.2.6.1 NeedsAssessmentAs the County moves to more web‐based and cloud‐based services, a fast and reliable internet
connection will become increasingly important to its ability to be productive and to be responsive
to its constituents. Similarly, WAN connections will become increasingly critical to County
operations. WAN services will need to support the technologies required to transmit sensitive
data with policies in place to define FiberNet’s responsibility, if any, in HIPAA and PCI compliance.
The fiber network will need to support:
Fast, secure, and reliable data transfer between locations
Fast and reliable access to internet‐ and cloud‐based services
Secure, isolated networks to support PCI, HIPAA, and Smart County applications
Monitoring of network performance and bandwidth utilization to predict future use and
scalability
9 “Technology Strategic Plan: 2016–2019,” https://www.montgomerycountymd.gov/dts/stratplan.html 10 HIPAA is the Health Insurance Portability and Accountability Act of 1996 and PCI DSS is the Payment Card Industry Data Security Standard.
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NOC monitoring of outages separate from user‐reported disruptions.
3.2.6.2 CurrentProjectStatusCurrently, there are 17 MCG sites in the pipeline to be funded with successive FiberNet CIPs from
FY17 to FY20. Ross Boddy has been completed. The Good Hope site is currently under
construction and an additional 11 sites have been approved for funding and are scheduled to be
built in CY18 and CY19. The four remaining sites (Clara Barton, Wheaton/Glenmont Outdoor Pool,
Scotland, and Western County Outdoor Pool) have yet to be approved. See Table 9, below.
Prior to approval, there is a need for further analysis to determine the rationale for building to
the identified sites. The analysis for site additions considers the agency’s needs and compares
the overall benefit of the site addition to the cost of construction.
Table 9: Pending MCG Projects Under the FiberNet CIP
STATUS SITE & BUDGET YEAR IN WHICH FUNDING WILL BE ALLOCATED COST ESTIMATE
(A)pproved FY17 Total $522,877
A Aquatic Center, 5900 Executive Blvd. Rockville $52,900
Built Betty Ann Krahnke Center, 14810 Broschart Rd, Gaithersburg $49,677
A East County Rec, 3310 Gateshead Manor Way, Silver Spring, MD $68,100
A East County Gov’t Center, 3300 Briggs Chaney Rd, Silver Spring, MD $68,100
A Gwendolyn Coffield Comm. Center, 2450 Lyttonsville Rd, Silver Spring $70,000
A MLK Swim Center, 1201 Jackson Rd, Silver Spring $142,900
Built Ross Boddy, 18529 Brooke Rd, Sandy Spring ‐
A Schweinhart Sr. Center, 1000 Forest Glen Rd, Silver Spring $71,200
FY18 Total $308,900
Built Good Hope, 14715 Good Hope Rd (using separate MCG CIP funds) ‐
A Jane Lawton Comm. Center (Leland), 4301 Willow Lane, Chevy Chase $67,800
A Long Brch. Comm. Center, 8700 Piney Branch Rd, Silver Spring $100,000
Olney Swim Center, 16601 Georgia Ave, Olney $76,700
A Silver Spring Health Center, 8630 Fenton Street, 10th floor, Silver Spring $64,400
FY19 Total $330,700
Clara Barton, 7425 MacArthur Blvd., Cabin John $127,200
A Longwood Comm. Center, 19300 Georgia Ave, Brookeville $122,600
Wheaton/Glenmont Outdoor Pool, 12601 Dalewood Dr, Wheaton $80,900
FY20 Total $611,500
Scotland, 7700 Scotland Dr., Potomac $111,500
Western County Outdoor Pool, 20151 Fisher Ave, Poolesville $500,000
Grand Total $1,773,977
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3.2.6.3 FuturePlanningAs the County moves forward with various new applications, FiberNet will need the flexibility to
scale to meet demand for on‐site and cloud‐based services and for specialized networks to meet
the functional and security needs of new applications.
3.2.6.4 BudgetaryConsiderationsThe County’s “Technology Strategic Plan”11 notes the following approximate annual budgets:
Government Operating Budget: $5 billion
Government Capital Budget: $15 billion
DTS Operating Budget: $45 million
DTS Capital Budget: $120 million
As stated previously, FiberNet’s annual operating budget in FY16 was $3.5 million; capital
expenses were budgeted at $4.2 million. By comparison, the network offsets an estimated $33
million per year in monthly recurring telecommunications and network services costs that the
County would otherwise have to spend for comparable communications services. The County
expects to continue to benefit from sharing
assets among partner agencies, including
the expanded use of FiberNet. The County
also plans to seek alternate funding outside
of the County budget, which may involve
collaborative efforts.
3.3 ultraMontgomery andBroadbandRoadmap
Beyond its directive to deliver and operate
enterprise services and support interagency
objectives, FiberNet is poised to expand
broadband for other innovative purposes.
DTS, the County Council, and the County
Executive have all launched initiatives for
broadband. Coordination of strategies,
alignment of priorities, and cross‐
stakeholder collaboration can create
synergies with a broadband deployment and network operation.
11 “Technology Strategic Plan: 2016–2019.”
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3.3.1 ultraMontgomeryAs part of the County Executive’s “Six Point Economic Plan,”12 ultraMontgomery was established
to promote gigabit + (plus) speed networks across the County. Exploring and implementing public
and private partnerships, it will drive carrier‐class ultra‐high speed broadband. Ultra‐high speed
broadband can be the economic catalyst for many community innovations, including knowledge‐
based job creation; innovation centers for biotech, research, and cybersecurity; test beds for
technological advancement; and public‐private partnerships to grow open‐access Wi‐Fi for
constituents.
3.3.2 BroadbandRoadmapThe DTS Office of Broadband Programs, in partnership with ITPCC and with support from the
County Council, has developed a Broadband Roadmap. The major focus areas are to have a robust
County network to enable ITPCC members to meet their missions, to attract and retain business
and a skill workforce to create a future‐ready economy, and empower residents, businesses and
non‐profits to participate in the digital economy.
Additionally, the role of broadband in economic development and societal advancement has
been discussed in white papers, including “Moving Montgomery Forward with Gigabit
Networks.”13
3.4 CurrentandFutureInitiativesRequiringFiberNetSupportYear over year, the demand for bandwidth and Quality of Service (QoS) is growing beyond
FiberNet II’s ability to deliver at these performance levels. Upgrading FiberNet at the physical
layer (Section 4.6) and optical layer (Section 4.8) are necessary enhancements given the many
critical County initiatives that FiberNet directly supports. Table 10 lists the approved County
initiatives requiring FiberNet support, both current efforts and those planned over the next four
fiscal years.
Table 10: County Initiatives Requiring FiberNet Support
Initiative Agency Description
Montgomery College Private Network
MC FiberNet has recently commissioned a DWDM project to fully and redundantly mesh the four main MC sites: Germantown, Rockville, King Street, and CT Building. Other sites will be added as fiber is delivered to each location. (Westfield, Gaithersburg, Calhoun & Standish Place)
12 http://www.montgomerycountymd.gov/ep/overview.html 13 http://councilmemberriemer.com/2016/05/progress‐report‐on‐broadband‐high‐speed‐digital‐networks.html
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Initiative Agency Description
Land Mobile Radio Deployment
MCPD, MCG MCPD will be implementing a Land Mobile Radio project with six of a possible 15 sites to go operational by 2019. All sites will be connected by a microwave network with strategic, redundant connections to FiberNet. Project details (e.g., the support required from FiberNet) have been developed, equipment has been procured, and changes to the FiberNet optical plant are in the CY17 construction pipeline.
MCPS Connection to Recovery Point Services
MCPS, RPS FiberNet has recently commissioned a project to create a DWDM link between the W. Gude Data Center and Recovery Point Systems, in Germantown. The link will support MCPS’s disaster recovery procedures.
School Switch Upgrades and FiberNet II Connection
MCPS Over the past two years FiberNet has funded the procurement of new switches for MCPS schools. These switches are all deployed. All high schools and middle schools are running at 1 Gig. The work continues to turn up the WAN speeds for all elementary schools. This will significantly increase the traffic on the FiberNet Core.
Additionally, FiberNet recommends the new DWDM infrastructure be chosen as the early solution to aggregate K‐12 traffic over very high bandwidth links into the MCPS data center.
DWDM WSSC, MC, and MCG
Multiple DWDM optical bypass projects. See the FiberNet service catalog for more information on DWDM (Section 4).
Wheaton Redevelopment Project
MCGOV, M–NCPPC
FiberNet is working with the architectural design team to develop the IT specification for this 15‐story shared building that will be operated by M–NCPPC. This will be a major PON deployment on a scale similar to the Multi Agency Service Park. (see below)
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Initiative Agency Description
Wheaton Wi‐Fi Project
MCGOV, Parking Authority
This project will consist of providing free Wi‐Fi in the Wheaton triangle and near the Wheaton Metro stop to residents and visitors. FiberNet will need to increase fiber capacity in the area, design a wireless solution to provide adequate coverage, collaborate with WMATA, and explore further expansion along the Wheaton corridor. $50,000 in funding has been provided for this Wi‐Fi project in the Wheaton Redevelopment Project CIP.
Multi‐Agency Service Park (MASP)
MCPS, MCGOV & M–NCPPC
FiberNet staff recently completed all aspects of the MASP project creating facilities for all three agencies in a modern service park. Services include WAN and LAN connectivity over PON. (See the FiberNet service catalog for more information on PON).
FiberNet has recently commissioned work to multi‐home the MASP to a diversely routed second FiberNet hub. This action will significantly improve the availability of services to this very important service park.
Park Wi‐Fi M–NCPPC Design and deploy open‐access Wi‐Fi networks at 13 selected parks as an amenity for park visitors and to promote public safety. The network will be designed to support wireless camera connectivity.
M–NCPPC Data Center Migration
M–NCPPC and MCGOV
This fall (CY17), MC and M–NCPPC have agreed that M–NCPPC will relocate its enterprise data center into MC’s King Street Data Center (KSDC). FiberNet will build a 10 Gig DWDM pipe between the MRO and KSDC to support this migration. This is a very important tactical move for M–NCPPC because it will provide network redundancy during the Wheaton Headquarters relocation.
Public Wi‐Fi in Government Buildings
MCGOV This project would involve FiberNet supporting public Wi‐Fi at approximately 50 targeted user sites (175 indoor WAPs, 13 outdoor WAPs). The sites include recreation, innovation and health centers, and County government sites. The estimated budget for this deployment is $1,250,000.
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Initiative Agency Description
IP/TV over FiberNet
MCGOV & RCN An element in the recently signed RCN Cable Franchise obligates the company to provide IP delivered CATV into FiberNet for delivery to the Participating Agencies. The estimated cost to delivery this service is $500,000.
Table 11: UltraMontgomery Initiatives Requiring FiberNet Support
Initiative Agency Description
East County Fiber Highway
ultraMontgomery This project is to build a new fiber route along US 29 from Hub J in White Oak to ICBN fiber in Howard County at Scaggsville Road. This connection will give FiberNet a diverse connection to the ICBN network (connecting central Maryland counties and cities) and provide the County access to the Johns Hopkins Applied Physics Lab (APL), the TierPoint Data Center in Baltimore, and fiber at the Pennsylvania border. The fiber build will also support public–private partnerships, fiber/conduit networks for business, and economic growth along the US 29 corridor at targeted areas such as Viva White Oak and Burtonsville Crossing. This route also can be leveraged to connect to WSSC, support Wi‐Fi and operations on Bus Rapid Transit along US 29, support IoT testbeds, and connect FTS's planned Ashburn route cable along MD 200 to the ByteGrid data center. The estimated fiber route distance for this project is 49,579 feet. It will utilize existing FiberNet infrastructure and joint build opportunities to reduce the overall build cost.
White Oak Science Gateway Conduit
ultraMontgomery This project involves coordinating with County DOT to identify areas in the Viva White Oak corridor where road widenings will occur so additional conduit can be placed for future FiberNet needs. The conduit placed under this project could be leveraged for future builds to user sites as well as P3 opportunities. The revised preliminary estimate for this project ranges from $682,000 to $1.35 million. Discussions are underway to determine whether to expand the conduit network to other planned White Oak developments.
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Initiative Agency Description
Interconnection with Fiber Routes to the Equinix Data Center
ultraMontgomery This project proposes to connect data centers in the County to the Equinix data center in Ashburn, VA. This project plans to connect Atlantech Online’s data center in Rockville and to USA Fiber’s Ashburn VA data center connections by leveraging County fiber.
Great Seneca Science Corridor
ultraMontgomery The Great Seneca Science Corridor project proposes a FiberNet connection from NIST to Darnestown Road, where FTS Fiber has a connection to the Equinix data center in Ashburn, Virginia.
Purple Line Fiber
ultraMontgomery This project potentially provides a fiber swap with the Maryland DOT and/or the Dept. of Information Technology’s networkMaryland. The County would obtain access to strands of the State’s fiber along the Purple Line route in exchange for a connection to the University of Maryland. In return, the County would provide strands on Democracy Blvd. between I‐270 and Old Georgetown Road.
Bus Rapid Transit ultraMontgomery This project plans to support DOT’s free Wi‐Fi access on transit to support video streaming to public transportation users along the Bus Rapid Transit corridors. The initial pilot will be along US 29 and will leverage the East County Fiber Highway and existing FiberNet cable to provide Wi‐Fi service from Burtonsville to Silver Spring. Additional routes under consideration are Rockville Pike from Clarksburg to Bethesda, and Veirs Mill from Wheaton to Rockville. Project timeline will depend on DOT’s completion of the infrastructure upgrades for the Bus Rapid Transit lanes and the performance of DOT’s Wi‐Fi pilots.
Fiber connection to DC‐Net
ultraMontgomery This project proposes to connect FiberNet with Washington, D.C. government’s network (DC‐Net) via a peering point at MC's Takoma Campus Data Center. DC‐Net would like to provide lit services over FiberNet to many federal buildings located in Montgomery County, starting with two buildings in Silver Spring.
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4 FiberNetOperations
4.1 SummaryofPriorMasterPlansThe first FiberNet Master Plan was published in March 1995, as part of the creation of FiberNet.
The Master Plan included the justification of creating a countywide fiber network, the purpose
FiberNet would serve for each participating agency, the creation of a committee for governance,
and interoperability with other state and regional systems.
The 1995 Master Plan presented many cost justifications for the County’s operation and
consolidation of its telecommunications networks. For example, FiberNet replaced G‐Net, a 30‐
mile, open‐access, coaxial cable PEG network that was formerly part of the cable system; that
network had become technologically obsolete.
The 1995 FiberNet network design incorporated synchronous optical network (SONET) and
asynchronous transfer mode (ATM) technologies. The original backbone from hub to hub was 48‐
count fiber, solely for the purpose of hub connectivity (not to feed sites). The feeder fiber
connecting the end‐user sites to the closest hub was designed as 24‐count fiber. The 1995 Master
Plan also recommended that the participating agencies share the cost of additional capital
improvement budgets.
The 1995 Master Plan estimated that the network would encompass a total of 550 miles, but it
now includes 665 route miles of plant. Despite that increased size, however, FiberNet’s annual
operations and maintenance budget (currently $1.4 million) aligns with the 1995 Master Plan’s
estimate of $1.3 million.
The second Master Plan was published in April 2002. Objectives and topics covered in that report
included: identifying current agencies’ uses of FiberNet, itemizing the costs per site per agency
for a comprehensive network buildout, assessing agencies’ needs and strategic visions,
highlighting priorities, communicating risks (such as delays), and reviewing the then‐current
broadband industry. Each agency was evaluated and categorized based on bandwidth use and
anticipated needs.
The Interagency Technology Policy and Coordination Committee (ITPCC) was created by the
County Council in 1984 and its policy coordination role expanded by Council in 1994. The 2002
Master Plan recommended the creation of an ITPCC technical subcommittee that would schedule
and communicate operational functions of the network for each participating ITPCC agency.
Currently, the technical subcommittee acts as the active change control board for service‐
impacting maintenance events.
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Another notable recommendation of the 2002 Master Plan was to have interagency memoranda
of understanding (MOU)—such as the MOU that FiberNet subsequently entered into with
Montgomery College—and service‐level agreements (SLA) to ensure effective sharing of funding
to support FiberNet deployments. The 2002 Master Plan also recommended that FiberNet
implement chargebacks to support future expansions related to specific agencies. The
chargeback concept was implemented for a few years, but subsequently replaced. Instead of the
County providing additional funding to each Agency and each Agency contributing back to
FiberNet, the County calculates a per site annual chargeback to fund future upgrades. The FY18
County Council‐approved operating budget for Montgomery County Government at Item 39
states that the FiberNet chargeback requirement of the County Government is estimated to be
$5,180,600.
The 2002 FiberNet Master Plan also recommended that the policy group explore the privatization
of the FiberNet network and/or cable plant. This concept was analyzed in an Organizational Study
(see below), and the recommendation to continue to operate FiberNet as a fully County‐operated
network with a high level of service was accepted by ITPCC.
The 2002 report also stated that 39 of 124 elementary schools would be connected by FY05.
Currently all but two elementary schools are connected with FiberNet service.
4.2 FiberNetOrganizationalStudyTo assess the current organization and how well it addresses FiberNet’s core directives, an
organizational study was prepared in November 2016. The 2017 FiberNet Organizational Study
was distributed to the ITPCC CIOs in February 2017.
This Master Plan incorporates key findings and analysis from the Organizational Study that are
relevant to strategic planning of FiberNet. The Organizational Study covered a variety of topics,
including key considerations for ensuring FiberNet’s continual high performance, FiberNet’s
recent reorganization in the Office of Broadband Programs (within the Department of Technology
Services or “DTS”), case studies of similar networks, recommendations regarding maintaining
FiberNet within DTS and/or the County, and the planned evolution to an upgraded network
architecture (FiberNet III).
4.2.1 GovernanceThe Organizational Study made several recommendations regarding governance of FiberNet. In
terms of the organizational form itself, the study recommended that FiberNet should remain
within DTS under an Office of Broadband Programs, but with a number of stipulations to ensure
better alignment to ITPCC objectives, better transparency of financial data, and better
management of joint resources from DTS and DOT.
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The study made the following recommendations to enable FiberNet’s management and ITPCC to
make strategically informed choices regarding the organization of staffing, in‐ vs out‐sourcing of
required services, and efficiencies:
Adopt enterprise accounting
Provide better transparency and tracking of resources against allocated funds
Develop templates for financial reporting to ITPCC as well as sample financial Key
Performance Indicators (KPIs)
The study recommended that enterprise accounting would be best accomplished with a non‐
discretionary account (NDA). In addition to the stated goal in the study of insulating FiberNet
from DTS budget and hiring restrictions, an NDA would also facilitate resource tracking and
financial reporting efforts, and make it easier to generate the data for the KPIs (see Section 4.5).
Additional sample metrics should incorporate allocation of the time spent on FiberNet by shared
resources within DOT and DTS, broken down by project and/or funding area (e.g., capital
improvements, maintenance and operations).
The following initiatives will support these efforts:
Work with the County Office of Management and Budget (OMB) to develop roadmap for
migrating FiberNet to an NDA; if an NDA is not feasible, an enterprise accounting system
can be developed with an as‐if‐NDA approach
Develop financial categories—some of which track against funding source—for reporting
o The categories should be able to disaggregate contracts, spending, and resource
times against capital improvement/expansion vs maintenance and operations
o The categories should be broad enough to allow outsourced contracts to be
comparable to in‐sourced staff time to facilitate sourcing decisions, and to allow
FiberNet to identify where augmentation contract vehicles may be desired
Analyze and disaggregate current contracts and purchase orders (POs) against these
categories; if a master contract vehicle includes both activation/construction services
associated with capital improvement and routine and/or emergency maintenance
services, these should be reorganized so invoices and costs are clearly apportioned to the
specific bucket of costs in each category
Analyze timesheets to enable similar disaggregation and tracking of resource time
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Develop and add project‐specific sub‐categorization to contracted and in‐house detailed
reporting so costs can be tracked by project; FiberNet projects specifically identified by
ITPCC as supporting particular strategic objectives should, to the extent possible, adopt
naming that reflects such objectives
Develop coordination between DOT and FiberNet at the management level to incorporate
supervision and FiberNet‐related job evaluation metrics into DOT’s formal evaluation
process for shared resources
Develop proposed financial reporting templates/dashboard—also known as key
performance indicators, or KPI—that could serve as a starting point for ITPCC,
Department of General Services (DGS), DTS, and DOT feedback
At the level of executive oversight and governance, the study also recommended that the ITPCC
Charter and the Change Control Board Charter be updated to clarify oversight and board
responsibilities, and to update it to reflect current technology and services.
While the need for further development and updates of the SLA is covered in other sections,
template MOUs and SLAs may need further development if FiberNet participates in leasing
arrangement with the private sector. Such efforts will require corresponding financial reporting
and categorization, and formalization of agreements with DOT and refinements in underpinning
contracts with outsourced vendors to meet the SLA terms.
FiberNet has created a workplan for addressing the KPI issue (see Table 12).
4.2.2 RecommendationsIn addition to recommending an appropriate governance model, the report highlighted specific
strategic recommendations broadly defined by the following areas of interest: Architecture,
Budget & Financial Stability, Operations, Organization and Governance, Reporting, and Service
Quality and Financial Transparency. The ITPCC intends that future editions of the Master Plan will
explore these recommendations and that the recommendations be addressed in a phased
approach that would be conducive to steady and incremental changes in the network.
Recommendations explored in the 2017 Master Plan include the following:
• Operations (Section 4)
o Develop a formal service catalog
• Key Performance Indicators (KPIs) and Reporting (Section 4.5)
o Review available department tools for efficiencies relating to outside plant (OSP)
project management and reporting
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o Evaluate the effectiveness of tools used for OSP projects and explore alternative
management tools
o Explore project management templates for O&M and CIP projects
• Architecture
o FiberNet III – explore the step for an incremental approach for modernization
(Section 4.8)
Additional issues identified in the Organizational Study will be explored in future updates to the
Master Plan. These include the following topics and recommendations:
Specify and acquire resource management tools
Evaluate new approaches to fiber installation
Evaluate PM methodology and contracts management
Develop agreement and coordination process with DOT for effective resource
management and evaluation
Develop cost estimation and reporting tools and standardized business processes for fiber
builds
Identify areas of training/professional development for FiberNet staff (DTS and DOT)
Disentanglement of assets in hub sites
Develop templates (MOU and cost structure) and business processes for partnerships
with third parties, including DC‐Net
Develop RFP/requirements documents to separate and manage maintenance, repair, and
OSP engineering tasks
Conduct business case analysis and cost alternatives for fiber locating services (internal
and outsourcing models)
4.3 DTSOrganizationalRealignmentThe Department of Technology Services (DTS) was reorganized to create an Office of Broadband
Programs and a Broadband Program Executive position. The reorganization was based on
broadband responsibilities pertaining to current activities and future anticipated needs.
An interim reorganization took place on July 1, 2016 (see Figure 5). The reorganization was
approved with the adoption of the FY18 budget. Along with revising and consolidating functional
responsibilities, new positions were created to focus responsibilities and directions. The
Broadband Program Executive and FiberNet Architect positions were designed to enable
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FiberNet to consistently perform at the highest levels of service; the Broadband Program
Executive position is designed to create a single point of accountability over all FiberNet and
broadband activities.
Following that interim realignment, DTS conducted an Organizational Study (see Section 4) to
determine how FiberNet’s functions should be organized to best serve the County and ITPCC
members, including whether it should remain in DTS or the County, operated as a consortium, or
outsourced to be operated by a commercial entity. The FiberNet Organizational Study was
published in February 2017.
Figure 5: Broadband Realignment Organizational Chart
4.4 FiberNet—CurrentStaffingLevelsFiberNet needs sufficient staff, both to respond to immediate user requests and to adequately
plan and address medium‐ and long‐term needs. In recent years, FiberNet has operated with a
core of qualified staff that is able to respond to emergency requests and provide basic
connectivity, but may have difficulty, due to workload and time constraints, in responding to
requests to add sites, upgrade speeds, and serve new needs. FiberNet has recently added staff
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for the network operations center (NOC) to partially address staffing challenges; it is also in the
process of hiring a NOC supervisor. Other staffing additions are in process.
It is also critical that the network be able to stay current with technology and expertise in order
to keep pace with the increasing needs of FiberNet users, and to protect those users from risks,
including network failures and security breaches. Therefore, having more staff than the minimum
needed to handle baseline and emergency requirements is not simply convenient, but a proven
concept.
4.5 KeyPerformanceIndicatorsKey performance indicators (KPI) capture the essentials of a key process. When done right, a good
KPI tells you something essential about the value your enterprise is delivering, establishes
whether the enterprise is providing the service that the users need, and identifies areas that may
need improvement. FiberNet’s KPI workplan is shown in Table 12 below.
4.5.1 GuidelinesforEstablishingKPIsUnlike other performance indicators and metrics, KPIs are oriented toward managers and
executives to allow them to act, to ask questions, to improve. Some KPIs are straightforward, and
common to most enterprises, like budget variance and on‐time completion of projects. Others
are unique to the enterprise. All, however, flow from strategic objectives and goals.
As an example, a modernization project to upgrade hub sites with new equipment to enable
FiberNet to provision Layer 214 services to all customers by the end of a fiscal cycle has a well‐
defined goal for which a clear completion and acceptance test can be defined. Thus, performance
indicators to track progress are easy to define (e.g., percent of sites completed, percent of site
upgrade milestones completed on time). These become key performance indicators only if they
are strategically important—if they enable efficiencies that are important to stakeholders, or new
services, or revenue, or if they present a large expenditure (and therefore risk). They must also
have well‐defined business processes: it is not possible to track progress or intervene to mitigate
risks to ensure success unless it is very clear what the process is supposed to look like and when
it is at risk and why.
KPIs can be developed at management level but must reflect strategic concerns by stakeholders.
They are essential for allowing learning and improvements in FiberNet, for defining what
“success” looks like, and for prioritizing efforts where impact is most important. If done right,
they create their own drives for improving processes and refining the ability to isolate risks and
14 FiberNet is beginning to offer Layer 2 services by using DWDM. Layer 2 will allow point‐to‐point connectivity between data centers.
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mitigate them, and they promote a shared view among all stakeholders rather than conflicting
definitions of what matters due to differing roles, affiliations, skill sets, and experience.
On the capital improvement side, KPIs generally vary more based on project and initiative and
the specific objectives intended. But FiberNet also operates as a service provider, so in the end,
FiberNet is judged by how well it delivers its telecommunications services. Thus, some KPIs such
as uptime are relatively straightforward. Others may require maturity and better defined
business processes.
For example, to deliver faster intervention and systematically prioritize critical links and public
safety, differing SLAs need to be defined; tracking based on those sites/links and SLAs will be
essential. Otherwise, being able to report 99.999 percent uptime for all sites without differing
SLAs might mask a failure to meet the service requirements for a significant site, while achieving
100% compliance with many less significant ones.
The table below illustrates the anticipated process for establishing KPIs.
Table 12: Anticipated Process for Establishing KPIs
No. Milestone Involvement/ Resources
Target Completion
Status
1 Identify candidate KPIs CTC/DTS 10/6/2017 Completed
2 Kickoff with ITPCC CIOs
ITPCC CIOs, Principals, DTS
10/2/2017 Completed
3 Identify candidate KPIs with FiberNet Architect
FiberNet Architect 10/17/2017 Completed
4 Prepare White Paper / KPI analysis for CCB
FiberNet Architect 3/14/2018 Close to Completion
5 Implement Pilot Database FiberNet Architect 12/15/2017 Completed
6 Facilitate KPI Working group brainstorming session
CCB 3/28/2018 Not Started
7
Identify resources/sources of data for KPIs
CTC/DTS for FiberNet related data, individual agencies for any agency‐specific data
4/15/2018 In Progress
8 Score KPIs on maturity CTC 5/15/2018 In Progress
9 Select high priority KPIs for inclusion in dashboard
CTC, CCB 5/25/2018 Not Started
10 Identify County KPI platforms
CTC, DTS (CountyStat, Tivoli, Netcool, PowerBI, Excel)
5/20/2018 In Progress
11 Evaluate suitability of solutions for KPI dashboard
CTC, DTS, Vendor support
6/1/2018 Not Started
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No. Milestone Involvement/ Resources
Target Completion
Status
12 Map KPIs against Business Processes
CTC, DTS 6/15/2018 In Progress
13 Implement select KPIs for pilot DTS 6/1/2018 In Progress
14 Feedback/Validate with CCB CCB 6/10/2018 Not Started
15 Implement remaining selected KPIs
CTC, DTS 6/20/2018 Not Started
16 Feedback from CCB and rest of ITPCC
CCB, ITPCC CIOs, Principals
7/1/2018 Not Started
17 Implement feedback changes to dashboard
CTC, DTS 7/10/2018 Not Started
18 Document generic business processes
CTC 7/10/2018 Not Started
19 Develop ConOps for KPI management and dashboard solution
CTC, DTS 6/10/2018 Not Started
20 Migrate Platform to County
CTC, Architect, NOC Manager
7/15/2018 Not Started
21 Generate KPI catalog CTC 7/1/2018 Not Started
22 Generate Solution Presentation and Training Presentation
CTC 7/31/2018 Not Started
4.5.2 ClassificationofProjectStatusDetermining project status is a fundamental principle in any project environment. Knowing the
status of any individual tasks allows the owner of the task to determine priorities and resource
planning to complete the task. Additionally, other interested and responsible stakeholders can
have knowledge of the tasks that need to be completed that influence or affect their responsible
tasks. Without clear and structured status categories, effective reporting cannot be
accomplished. Furthermore, it is essential to have accurate and consistent status indicators to
apply to reports, and also dashboards, for project sponsor awareness.
Currently FiberNet status and project coordination is conducted via a biweekly meeting by the
individuals responsible for completing that tasks. While the in‐person meeting is extremely
valuable and promotes collaboration, it is not an entirely effective tool for reporting and
recording historical timelines. (Such information is very useful for future forecasting and goal
setting.) Along with the biweekly meeting, various individual contributors supply spreadsheets
as site‐specific status trackers to other stakeholders. Each of the spreadsheets that record status,
notes, updates, and roadblocks have individual formats and structures that are not universally
aligned with other spreadsheets. In addition, after a project is completed, it is simply removed
from the spreadsheet, and thus performance data is not retained.
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FiberNet will apply a seven‐category status indicator to each user site, initiative, or overbuild
segment. This will be the first step toward aligning all individual contributors and stakeholders in
tracking and managing their tasks. Table 13 below shows the seven distinct categories that will
be used in all FiberNet documents that describe status.
Table 13: FiberNet Status Indiciator Categories
Status Indicator Description
0 – Candidate The facility is a potential FiberNet site
1 – Requested A participating Agency has requested that the location be placed on FiberNet
2 – Approved to build The location is budgeted in the CIP and approved to build
3 – Permitting & make ready Design, permitting and make ready has begun
4 – Notice to Proceed Construction may begin by OSP Contractor
5 – Under construction The site is under construction
6 – Awaiting agencies The site is waiting for the Agency to perform a task
7 – On net The site is on FiberNet and in production
An Intrinsic value gained by universal categories or indicators for status of tasks is to ascertain
how long the task takes to accomplish. Each task status will have a start and stop date. The start
and stop dates will determine the duration of the task. It will be possible to use historical data of
task duration to communicate and provide effective forecasting for participating agencies’ (PA)
organizational uses. This information can be extremely useful to PAs in making network decisions
regarding issues such as new technology deployments, add/move/change efforts, operational
costs for telecommunications, and general network operations.
4.5.3 ProjectManagementSystemsandMethodologiesA formal project management system can help with many aspects of a project, including
planning, resource allocation, budgeting, time management, and reporting. There are a wide
range of project management systems tailored to fit a variety of working styles, project types,
and organizational structures. They range in complexity from simple “to‐do list” systems to
detailed and formalized practices described over multiple volumes of literature. Such a complex
and detailed system may not be necessary for an organization the size of FiberNet, but adopting
an appropriate project management structure can provide great benefits.
A traditional, and perhaps the simplest, project management methodology is to break a project
into component tasks, create plans for each task, and place those tasks in sequence. This project
breakdown allows for a detailed view of a complete project. Each task can be examined
separately to determine the prerequisites from previous tasks, the dependencies required to
move on to the next task, the resources required for the task, and a time estimate for completion.
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This allows for more accurate estimates of the time, budget, and resources required for the
project as a whole and can help identify potential road blocks, unrealized requirements, and the
effects that one task may have on tasks down the line. This is called the Waterfall method
because of the way one task flows into the next. Waterfall project management is
straightforward, but may not be well suited for projects with tasks that should not be arranged
sequentially or that have complex interdependencies.
The types of projects undertaken within FiberNet are unlikely to require advanced project
management methodologies such as Agile that are adapted to quick development cycles with
iterative prototypes that seek input from varied user community. Instead, premium should be
placed on interagency and inter‐department coordination at the design and planning stage, basic
PM literacy, ability to use the basic functions of Microsoft Project, and the practice of
understanding the processes required for completion, who is required for each task, etc. Are we
on time? Do we have enough resources? Can we speed anything up or will that blow up other
dependencies? Such questions drive the metrics that give FiberNet the KPIs it needs.
Management needs to be able to ask questions regarding larger risks, competition for resources
between projects and priorities, and other larger issues, but emphasis for most FiberNet staff
should be more on the basic methodology of following a project based approach, and work
together to address obstacles to getting a project completed on time and budget.
Regardless of the project management system in use, some project planning is required. A project
plan will likely include the following steps:
• Identify the project goal, which should include requirements for the project deliverable,
scope, and restrictions
• Break the project down into tasks
• Identify task dependencies
• Identify resources, such as staff and materials, that each task will require
• Estimate time required for each task
• Estimate costs for each task
• Schedule the project tasks, which will require balancing time estimates and time
restrictions such as a deadline for the deliverables
• Create a budget, which will require balancing estimated costs and cost restrictions such
as an imposed maximum budget amount
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During the execution of the project, a project manager should be prepared to track and enforce
the project schedule and budget. This may require tracking time and expenses as the project
progresses and collecting status updates or progress reports from the project team. This will help
the project manager to identify roadblocks, delays, or unexpected costs in time to make
adjustments. These data can also be used to make more accurate estimate or adjust processes
for future projects.
4.5.4 ToolsforEvaluatingKPIsTool identification—looking within DTS at existing dashboard resources, considering CountyStat
possibilities, and evaluating staff and software resources—will be an integral part of establishing
KPIs for FiberNet. The degree to which a tool will be useful will depend on a range of factors,
including:
• Learning curve for FiberNet staff
• Dependence on vendors or internal staff for using it
• Ability to keep some KPIs internal and to limit access within the organization (not all KPIs
should be public)
• Costs, if any
4.5.4.1 IBMTivoliNetcoolNetworkManagementThe County has access to the IBM Tivoli Netcool Network Management tool, which can help in
tracking FiberNet’s conformance to KPIs such as “uptime” and “mean‐time‐to‐repair” to ensure
that the network meets its goals. The tool is a network monitoring platform that identifies
bottlenecks and other network issues to enable faster resolution and help avoid outages. The
issue management functionality assigns the right level of priority for event resolution. It also
helps reduce manual intervention by allowing for automated scripts against recurring problems.
The tool has near real‐time and historical reporting capabilities to proactively measure data on
network availability and performance, and to isolate the causes of network downtime. The
platform also automates and streamlines network device configuration management.
Another indicator of performance, the “number of site activations done on time,” should be
adopted in parallel using relevant project management tools. Once a site is activated, the IBM
Tivoli Netcool solution can verify the network’s status and update network maps automatically
without manual intervention.
4.5.4.2 GISCostEstimationMultiple approaches can be taken to estimate fiber construction costs. Given the geographic and
spatial context of fiber construction, the most effective method would harness GIS. The ESRI
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Attribute Assistant is available as a free download as part of ArcGIS Solutions. The Attribute
Assistant allows for rules to be applied on the fly in a dynamic environment. This means that after
drawing in a fiber route, the predefined rules are immediately applied to the route in the
database—which in this case would produce a cost estimate. (See Figure 6.)
Figure 6: High‐Level Fiber Routing for Cost Estimate
The rules would consist of known construction costs that would apply in the different scenarios.
The output produced would be a cost given the parameters; the output could be exported to
Microsoft Excel. (See Figure 7.)
Figure 7 : Output of Cost Estimation Tool
Another part of the appeal of this product is its scalability. Rules are input via a dynamic value
table. (See Figure 8.) In this case the dynamic value table calculates based on a fully burdened
rate of $59 per foot, as can be seen in the “Value Info” field. The rules for when to apply particular
costs can be adapted to find a balance of accuracy and initial data input required.
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For instances, on the most basic level, a fully burdened rate could be applied to each distance
drawn into GIS. This pricing would be a per foot cost that is averaged out to include everything
from materials to labor. On the other end of the spectrum one could enter rules for all aspects
of construction from labor to materials such as traffic control, splicing, and material costs.
Applying more rules requires more upfront investment in time spent inputting rules into the
system—but, in turn, the estimator tool will be more closely aligned with the actual costs.
Figure 8: Value Input
There are some limitations to this approach. Primarily, the individual conducting the cost
estimate will need to be familiar with GIS to design the routing. Setting up this tool requires a
fairly high knowledge of GIS. Using the tool can be accomplished by training a person who is
comfortable with computers, but not necessarily experienced with GIS. Another limiting factor is
that this tool requires an ESRI ArcGIS for Desktop license—meaning that everyone using the tool
would need a license, or that a desktop would need to be set up to allow anyone wanting to
estimate fiber construction costs to remote into a shared computer.
4.5.4.3 ProjectManagement/CommunicationToolThere are several simple, cost‐effective project management and collaboration tools that can
assist with the timely deployment and activation of new sites. For instance, Smartsheet15 is a
web‐based Software as a Service (SaaS) tool that can serve as a portal for the real‐time progress
tracking of site activations. It can also be used to streamline communication and documentation.
The tool offers a single interface with useful features such as Gantt charts, resource allocations,
consolidation of comments and emails, document sharing, automated email reminders, and cost
tracking. The tool also offers customized interfaces for construction or technology management.
Figure 9 and Figure 10 below depict the user interface for this tool.
15 https://www.smartsheet.com/landing‐b, accessed August 2017
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Figure 9: Smartsheet Home Page
Figure 10: Gantt Chart in Smartsheet
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4.6 StatusofPhysicalInfrastructureRemediation,Upgrades,andAdditions
4.6.1 HubRemediationFiberNet currently has 12 hub locations throughout the County. These locations provide
aggregation points for the network’s user sites. Hubs are connected to each other via backbone
cable and each hub connects with nearby user sites via feeder fiber (Section 4.6.2). Figure 11
illustrates the general location of the FiberNet hubs and routes; Figure 12 is a logical diagram of
the same. Note that Hub A will functionally eliminate Hub C by the first quarter of 2018, so Hub
C not shown in Figure 11.
Figure 11: FiberNet Map with Hubs
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Figure 12: Logical Diagram of FiberNet Hubs and Backbone Cable
Hub A
Hub C
Hub B
Hub D
Hub E Hub F
Hub G
Hub H
Hub I
Hub J
Hub K
Hub L
The need for hub remediation became evident during the Inter‐County Broadband Network
(ICBN) project. Funded through the American Recovery and Reinvestment Act of 2009, the ICBN
added more than 100 user sites to the FiberNet network in less than two years—a substantial
increase over the rate at which FiberNet had previously added sites to the network.
ICBN increased the total number of sites on the network beyond the hub locations’ capacity to
serve them. Because of ICBN’s inability to spend grant funds to expand the hub sites at that time
(due to scope limits in the grant), FiberNet served the orphaned sites from the newly built Hub
A, located at the EOB. This was always considered a temporary solution; the County planned to
migrate the sites served at Hub A back to the originally planned hub locations after the capacity
of those hubs was increased via the remediation work. These hub remediations would also give
the County capacity at the hubs to add future user sites.
Due to the amount of effort and coordination required, FiberNet planned to remediate the hub
sites at a rate of approximately one hub per quarter. Priority for remediation was originally set
to target hubs that were the furthest away from Hub A, and to work back toward Hub A over
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time, to minimize disruption to the ICBN sites served out of Hub A. However, the schedule has
been altered to account for circumstances beyond FiberNet’s control.
Table 14 lists the completed and planned hub remediation efforts.
Table 14: Hub Remediation Efforts (Completed and Planned)
Network Hub Facility Planned
Completion Notes
Hub J – White Oak Complete Completed Q3‐2014
Hub I – Wheaton Complete Completed Q4‐2014
Hub F – Silver Spring Complete Completed Q1‐2015
Hub E – Bethesda Complete Completed Q2‐2015
Hub B – Seven Locks Complete Completed Q3‐2015
Hub G – Gaithersburg Complete Completed Q3‐2016
Hub H – Crabbs Branch Complete Completed Q2‐2017
Hub L – Quince Orchard Complete Completed Q4‐2017
Hub A – Rockville (EOB) Q1‐2018 May move up in the schedule if roadblocks delay other hubs
Hub K – Norbeck Q3‐2018 Park and Ride may be redeveloped
Hub D – Executive Blvd. Q1‐2019 Hub may be relocated depending on
White Flint development
Upon completion of the project, the County may compare the enhanced capacity of each hub to
an analysis of future requirements to verify that the project’s goals were met and that no
additional capacity is needed.
Additional analysis of the remediated hub sites, to assess whether heating, ventilation, air
conditioning (HVAC) and backup power upgrades are needed, could lead to the benefit of higher
fortification. Hub H has already been remediated and could serve as a test bed for performance
evaluation. For budgeting purposes, we note that upgrading HVAC and backup power can cost
approximately $50,000 to $100,000 per hub location.
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4.6.2 FeederFiberExpansionFeeder fiber in Montgomery County is cable that runs from the hub sites to user sites, with
laterals from a main feeder branching to individual sites. As with the hub remediation, feeder
fiber expansion is necessary due to the ICBN site additions and other potential future site
additions. Figure 13 illustrates the FiberNet infrastructure and planned feeder fiber and user site
expansions in a small portion of the County.
Figure 13: Representative Map of Feeder Fiber Expansion and User Site Additions
ICBN only funded one‐third of the needed feeder fiber routes; the remainder were not
constructed due to project budget constraints. FiberNet is now looking to build the remaining
routes (Hubs G, I, J, and L) as part of its feeder fiber expansion. These feeder routes need to be
built before the County can add user sites to those hub locations.
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Figure 14 illustrates FiberNet’s original approach to constructing feeder fiber.
Figure 14: Feeder Fiber – Original Build
Figure 15 illustrates the current state (in which new service drops have been extended from the
existing feeder fiber to connect new sites).
Figure 15: Feeder Fiber – Expanded Build
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Figure 16 illustrates the proposed future state of the feeder fiber, after the remediation efforts
described here.
Figure 16: Feeder Fiber – Remediated Build
4.6.3 MaximizingtheValueofExistingInfrastructureIn addition to hub and feeder fiber remediation, practices to maximize the use of FiberNet’s
existing infrastructure can reduce the cost of new construction. FiberNet already takes advantage
of overlashing cable to existing aerial attachments and it is considering new technologies such as
MaxCell innerduct or placing microduct in existing ducts to maximize the capacity of underground
routes (see Figure 17).
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Figure 17: Microduct Applications
The benefits of installing these technologies include creating multiple pathways in the same
footprint as a single‐pathway design (at a comparatively lower price than constructing additional
conduit or fiber) and creating joint‐build opportunities.
The microduct technology also has the benefit of enabling pulling and pushing fiber over a greater
distance as compared to conventional conduit or roll duct. (A recent trial installation of a 48‐
count fiber in a microduct pathway in Baltimore County exceeded 1,700 feet for a single pull
distance.)
To provide additional capacity for future needs, the County is considering installing more strands
(larger‐count cables) than it requires when it builds new fiber. The incremental cost of increasing
cable size during initial construction is small in comparison to the cost of overbuilding existing
routes to add capacity. As depicted in Figure 17 above, four 288‐count microfiber cables could
be installed in a typical four‐way microduct. FiberNet is exploring sections of the network that
can be used as a test bed for this new infrastructure technique.
2” HDPE SDR11 roll duct
(with 216‐count fiber,
armored)
Two‐way HDPE
microduct (with
288‐count fiber,
non‐armored)
Four‐way HDPE
microduct (no fiber)
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4.6.4 DocumentationProcess—PhysicalLayerIn recent years, FiberNet has made significant progress in documentation of its physical cable
infrastructure. It has electronically documented all network routes and most network attributes,
and will complete the documentation in the coming months, once the FiberNet hub remediation
is complete.
The documentation will reap benefits in FiberNet’s ability to cost‐effectively plan and maintain
the network. It will also improve FiberNet’s ability to collaborate with other network providers
and institutions, both in the planning phase and in operations. A reliable, centralized, and
standardized mapping system provides transparent information to potential users and partners
and also makes it easier to establish service level agreements, in which FiberNet commits to a
particular level or reliability and performance.
The digitization effort (Figure 18) required FiberNet to transfer paper documentation of both its
physical routing and its fiber allocation data into fiber asset management software (OSPInSight)
integrated with the County’s Geographical Information System (GIS). OSPInSight captures
important attributes of the fiber such as route, cable count, fiber capacity, fiber assignment,
splicing, and method of construction. The digital conversion was done at a desk by a GIS
technician, complemented by discussions with the FiberNet OSP staff. In general, the conversion
was not field‐verified at the time of entry—relying instead on the accuracy of the paper mapping
and the recollection of FiberNet staff.
Figure 18: Physical Plant Digitization Process
To date, 100 percent of the physical routing has been entered into OSPInSight. However, the fiber
allocation information has only been entered for cables that terminate at hub locations where
hub remediation has occurred (Section 4.6.1). Since fiber allocations in the hubs are changed as
part of the hub remediation work, FiberNet determined that the entering of this data should
occur after the remediation is complete to avoid having to input the data twice.
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In the future, the County should consider documenting new routes after construction (Figure 19).
Figure 19: Physical Plant Documentation Process
The conversion of physical layer records to an electronic format has benefits beyond simply
creating a repository for data essential to operate the network. This data can be manipulated to
create maps or data sets that can be leveraged by County leadership and staff outside of the
FiberNet team. Some examples of what this data can be used for include working with private
partners on dark fiber leasing and strategic planning to coordinate joint construction efforts for
multiple County agencies.
The County has already taken steps to make documentation more widely available. The updated
OSPInSight data is regularly imported to a website containing an ultraMontgomery smart map
where the data can be viewed by County employees and partners.
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In order to keep up with best practices for network expansion and required network reliability,
FiberNet will continue its focus on documentation of new fiber routes, as well as recording break‐
fix changes. Additionally, the following steps can enhance the current process:
• Mobile Access – Adding the capability for authorized field personnel and FiberNet staff
and leadership to view information in the field and elsewhere using mobile devices so
that accurate, real‐time information is available as needed and FiberNet can reduce its
reliance on paper map sets in vehicles. This capability is part of the development path of
OSPInSight.
• Audits – Performing ongoing quality assurance assessment on the existing data by
performing a full field verification over the course of the next few years
• Planning Tool – Acquiring or developing an estimation tool that can quickly design and
price potential network expansions in multiple scenarios (see Section 4.5.4.2)
The aforementioned steps are being considered as possible enhancements. Currently, no
budgets are allocated to develop the processes.
4.7 FiberNetServiceDescriptionFiberNet is Montgomery County’s facilities‐based, edge‐to‐edge voice, video, and data Wide Area
Network. FiberNet provides the communications infrastructure and services needed to
interconnect Montgomery County government agency telecommunications and data networking
equipment. FiberNet includes all hardware, software, optical, electro‐optical and support
services purchased, contracted, and installed in support of its service infrastructure.
Currently there are two full generations of FiberNet (I and II) running concurrently and a nascent
successor network, FiberNet II.v (“two‐point‐five”). FiberNet I will be decommissioned by the end
of 2019. Each iteration of FiberNet offers its own suite of service offerings and associated levels
of support.
4.7.1 FiberNetIServicesFiberNet I is a legacy network restricted to the delivery of TDM circuits for the Public Safety Radio
System (PSRS). Edge sites deploy either an ATM Integrated Access Device (IAD) or a major ATM
node chassis. At the request of the DTS Radio Shop, almost every circuit in FiberNet I is configured
as a permanent virtual circuit (PVC). Therefore, FiberNet I protocol has no switching control with
regard to the delivery of voice services for the PSRS. The PSRS TDM network is currently a hybrid
cloud of carrier T1 services, microwave links and FiberNet I circuits. All circuit selection decisions
are made within the PSRS cloud. FiberNet I will be decommissioned when the new PSRS backhaul
network is commissioned in FY19.
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4.7.1.1 TechnicalSpecifications
4.7.1.1.1 CoreNetworkFiberNet I’s core network is composed of GDC ATM switching equipment. The core network is an
Asynchronous Transfer Mode (ATM) switching fabric operating at OC‐3 speeds in the core and at
the customer edge. The core backbone is implemented over a partially meshed backbone
interconnecting twelve free‐standing hubs. Each individual hub connects over disparately routed
links to at least three other hubs but for one hub connecting to only two hubs.
4.7.1.1.2 EdgeNetworkATM‐delivered FiberNet edge sites may be connected by any of the following Ethernet standard
encapsulations 10BaseT or Fast Ethernet. Though FiberNet I has the capability to attach sites with
these encapsulations, in a peak load demand situation, FiberNet I is unable to deliver sustained
cell rates of more than 3 megabits with its current infrastructure. This infrastructure will not be
enhanced. Currently this service is restricted to the FiberNet I management plane.
4.7.1.2 ServiceLevelSpecificationsThe DTS Radio Shop is currently the only remaining customer on FiberNet I. The radio shop works
directly with the FiberNet NOC, which provides 24x7 on‐call support, to resolve any service
issues.
4.7.2 FiberNetIIServicesFiberNet II provides WAN, internet, video, and telecommunications services for Participating
Agency (PA) customers. FiberNet II has been engineered to support mission‐critical public safety
applications, eGovernment with internet access requirements (i.e., using IT to facilitate
government functions), and routine daily services such as telephony, e‐mail, video, mainframe,
client‐server, and file transfer applications.
FiberNet II is a common‐carrier‐like IP network providing:
• Transport and routing of data, voice and video content
• Quality of Service marked packets for real time applications like VoIP
• Internet connectivity
• Connectivity to regional networks including; networkMaryland, NCRnet, and ICBN
• PON solutions for campus and office building deployment
• Network operations and control of all FiberNet backbone assets
• PA assistance for all FiberNet services
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4.7.2.1 TechnicalSpecifications
4.7.2.1.1 CoreNetworkFiberNet II’s core network is based on Cisco CAT65xx technology. This generation of Cisco
equipment has reached its “end‐of‐life” and is no longer available from Cisco. New purchases are
sourced from the aftermarket and are certified by the seller for Cisco maintenance. Cisco will
stop maintenance and technical assistance center (TAC) support for this line of equipment in
October 2022. The core network implements an MPLS/VPN network (Multi‐Protocol Label
Switching to create Virtual Private Networks) operating at 10 Gbps speeds in the core and with a
variety of site specific link speeds ranging from 100 Mbps to 10 Gbps. The core backbone is
implemented over a partially meshed backbone of twelve hub nodes each of which implements
three or more disparately routed links connecting neighboring hubs.
4.7.2.1.2 EdgeNetworkFiberNet II edge sites may be connected with either a Transition Media Converter or native
optical GBIC. In every instance, the device connecting a site to FiberNet is either a FiberNet
Provider Edge (PE) switch or a FiberNet Customer Edge (CE) switch. Most FiberNet sites are
directly connected into the PA’s CE switch over an Ethernet/IP link. Circuit provisioning is
performed on a site‐by‐site basis by DTS’s Network Services Team using VPN Routing and
Forwarding (VRF) technology to provide logical separation between all of the participating
agencies.
FiberNet II edge sites may be connected by any of the following Ethernet standard encapsulations
10Base‐T, 100Base‐FX, 1000Base or 10GBase. Customer Edge layer 0 media are either copper or
single mode fiber depending on the requirement.
Including all sites regardless of transport technology, FiberNet II currently serves over 545 edge
sites. Regardless of funding source, FiberNet expects to add 19 sites by end‐of CY18 and 20 more
sites in CY19.
4.7.2.1.3 PassiveOpticalNetworkFiberNet II is now capable of implementing PON technology to extend fiber to the desktop or
wireless network in new and renovated PA buildings. Montgomery County’s Department of
General Services and Department of Technology Services have adopted PON to increase
reliability and capacity and to reduce operational and maintenance costs.
PON eliminates the end‐user switches connecting voice, video, data, and CATV devices to the
core network. These switches are replaced with a single logical gateway (Optical Line Terminal;
or OLT) connecting the user‐base to network resources located in the network’s core. The OLT
talks downstream to an Optical Network Terminal (ONT) connecting the end‐point device using
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a CAT 6 cable. On the upstream side, the OLT talks to a network core switch/router for access to
applications and the internet. It is possible for the OLT to support devices up to 15 kilometers
away.
Essentially, PON enables any agency to “flatten” the network, remove intermediate equipment,
support disparate technologies, and simplify network support for client devices over a single
structured cable plant operated from a “head‐end.”
FiberNet has developed the expertise to install PON on a large scale as demonstrated by the
projects shown below.
FiberNet II has successfully completed four PON deployment projects:
1. Multi‐Agency Service Park
In collaboration with the Department of General Services, FiberNet designed and installed
a PON throughout the Multi‐Agency Service Park (MASP). MASP, a 132‐acre LEED Silver
sustainable service park, is comprised of more than 30 free‐standing buildings, including
six large facilities housing hundreds of County employees. The deployment consisted of a
single PON infrastructure that supports staff from MCPS Food Service, the Public Safety
Training Academy (Police and Fire), and MCPS and M–NCPPC maintenance depots. All IT
services originate in a single 20x20 free‐standing headend centrally located on the
property.
2. 1401 Rockville Pike
With funding from the Real Estate Office in the Department of General Services, FiberNet
built the Information and Communications infrastructure supporting three floors of a
Class A Office building in Rockville that houses County agencies.
3. Council Office Building (COB) Remodeling
FiberNet staff, using funds from the Department of General Services, provided the design
and construction management for the buildout of the first of three floors being
remodeled in the Council Office Building. The remaining floors are to be built out in the
fall of 2017 and the spring of 2018.
4. Executive Office Building (EOB)
FiberNet, with funding from the DTS budget, will completely replace the network access
layer in the Executive Office Building with a dedicated PON that will initially deliver voice,
video, and data.
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The Office of Broadband Programs is currently working with the Department of General Services
to design and place Information and communication technology infrastructure in the following
four major construction projects. PON has been selected for the structured cable system in each
project.
1. Wheaton Revitalization Project office building
2. Wheaton Library and Community Recreation Center
3. Grey Courthouse
4. South County Recreation & Aquatic Center
FiberNet II’s Enterprise PON service is provided by placing a PON optical line terminal (OLT) device
in a central network location at the PA building or campus. The OLT connects to up to 64 fibers
and each fiber may be connected to a splitter in a zone box, a small enclosure that can be placed
in a ceiling tile. The splitter connects each of the OLT fibers to up to 32 fibers that connect to an
optical network terminal (ONT). The ONT converts the fiber signal to copper Ethernet (10Base‐T,
100Base‐T, or 1000Base‐T) for the last few feet of the connection to the user’s edge device. Edge
devices can include Wi‐Fi access points, desktop/laptop computers, cameras, and sensors.
The OLTs used by FiberNet II are capable of serving up to 2,048 ONTs and 8,192 edge devices.
Each device can receive selectable levels of capacity up to 2.4 Gbps.
4.7.2.2 ServiceLevelSpecificationsFiberNet II is monitored by a DTS Network Operations Center operating on a 24x7 schedule.
FiberNet models the NOC on the FCAPS16 management framework created by the ISO to model
operations of a Telecommunications Management Network (TMN). DTS has developed a
document that defines the service level agreement (SLA) for FiberNet II services. This document
can be referenced for specific details regarding the SLA. The SLA document does not include
reference to the newly offered PON technology; it needs to be updated to include this new
service offering.
4.7.3 FiberNetII.vServicesFiberNet II.v is a precursor to FiberNet III, which will be based on optical network technologies.
FiberNet II.v uses Dense Wave Division Multiplexing (DWDM) equipment built by MRV
Communications to deliver multiple high speed (10 Gbps) links over a single fiber‐pair. Currently
FiberNet II.v is using DWDM for the following applications:
High‐capacity point‐to‐point (P2P) links for agency specific connections
Optical separation of traffic to provide private networks
16 Fault‐management, configuration, accounting, performance, and security.
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FiberNet has successfully deployed DWDM for the following projects:
1. Montgomery College to MAX at the University of Maryland
FiberNet built a dedicated DWDM link between Montgomery College’s King Street data
center and the MAX point‐of‐presence at the University of Maryland. The portion of this
link that is outside of Montgomery County’s geographical boundaries uses optical fiber
built and maintained by Prince George’s County during the ARRA fiber project; The link
provides a 10 Gbps link for Montgomery College and a second 10 Gbps link for the
Maryland Research and Education Network (MDREN).
2. WSSC Great Seneca Water Treatment to WSSC headquarters in Prince Georges County
FiberNet created four dedicated 10 Gbps links between WSSC’s Prince George’s
Headquarters and the Great Seneca Water Treatment Plant. Roughly 80 percent of the
optical fiber path is diversely routed to guard against optical fiber breaks.
3. E911 redundant network for public safety
FiberNet built a highly redundant, fully meshed Layer 2 network among the three most
critical public safety sites in the County. These three sites carry all of the emergency public
safety telephony.
4. Computer‐aided dispatch network
FiberNet built a dedicated, isolated 10 Gbps link between the Public Safety
Communications Center (PSCC) and the Alternate Emergency Communications Center
(AECC) to carry computer‐aided dispatch communications for the Montgomery County
Police and Fire & Rescue Service.
Three additional projects are currently underway:
1. MCPS to RPS for disaster recovery
FiberNet is scheduled to build a major node at Recovery Point Services, which will provide
disaster recovery services for Montgomery County agencies. The node will carry IP traffic
in 10 Gbps increments and EtherChannel as well. The node will also be equipped with an
ASR 6906 switch capable of accepting high‐speed interface traffic.
2. M–NCPPC HQ to Montgomery College Data Center
In support of M–NCPPC and Montgomery College, FiberNet will provide dedicated Layer
2 connectivity from the Parks and Planning department’s Montgomery Regional Office
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Building data center to MC’s King Street data center. This service will enable Parks and
Planning to relocate its data center to a Tier 3 data center, improving its availability. This
will be especially beneficial as Parks and Planning transitions into its new Wheaton
headquarters in 2020.
3. Montgomery College Layer 1 private network
FiberNet will build a DWDM network for Montgomery College. The network will connect
its three main campus locations and the new CT Building on Corporate Boulevard.
Additional requests for this technology are pending and will be considered within the operational
framework of the ITPCC.
Of special note, Atlantech Online has agreed to interoperate with FiberNet to provide DWDM
connectivity to client Participating Agencies. MCPS has recently requested this capability.
Montgomery College will be able to more directly interoperate with Atlantech Online for UCaaS
and internet connectivity. It is the responsibility of each PA to negotiate directly with Atlantech
Online regarding these services—but FiberNet will be the platform for the services, which will
reduce the overall cost to the PA.
4.7.3.1 TechnicalSpecificationsDWDM is now the standard technology for the highest speed network routes and network
backbones. Using a highway metaphor, these would be the “interstate” routes between the
network hubs—the network equivalent of I‐270, I‐495, and MD‐200. These routes need to be
fast, reliable, and able to accommodate sudden and unexpected increases in demand. DWDM
technology accommodates these needs by:
1. Operating at high capacities—typically 100 Gbps or greater, which is more than 100 times
faster than typical business and institutional fiber connections, and
2. Having dozens of “lanes” of these connections in a single fiber strand, by sending dozens
of different light colors through the fiber strand.
State‐of‐the‐art DWDM technology has capacity for 88 different colors (or wavelengths), so using
100 Gbps technology, this is 8.8 Tbps. Higher‐cost DWDM can operate at 400 Gbps, providing a
significant upgrade capability without needing to build any additional fiber.
Furthermore, DWDM equipment has lower speed interfaces to accommodate a range of optical
and electrical connections within the 100 Gbps link. The DWDM technology assigns each
interface to a separate “timeslot” within the 100 Gbps link, so a device connected to “slot 1” on
one end of the link connects to “slot 1” on the other end of the link (Figure 20).
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Figure 20: DWDM Service Segmentation Example
FiberNet is poised to implement 100 Gbps DWDM on parts of its network backbone. Figure 20
illustrates how that link is used to segment different types of traffic. In the middle is a fiber ring;
the reliability of DWDM is due in part to the fact that if one side of the ring is broken, the
communications continues uninterrupted using the other side.
DWDM also increases security. The separate interfaces on each side (Public Safety, County,
Federal Research, Montgomery College, ultraMontgomery) are on separate channels from the
other interfaces and the traffic does not use the same routers, switches, or addresses. This is the
most secure type of separation, short of using entirely separate fiber strands, and makes it
possible for a single fiber strand to carry internet traffic and secure public safety communications,
sensitive health care information, and leased circuits from private sector service providers.
DWDM also reduces costs because it allows for a single fiber strand to operate faster and add
more users, reducing the demand for scarce fibers. It also increases efficiency in staffing and
management, making it possible to add users and connections through remote control by the
network operator, rather than physically connecting many separate devices and managing
network routers and switches for each connection. Finally, it enables a wide range of network
governance models, making it possible either for FiberNet to operate with an entirely “hands‐
off” approach to the communications of various users,17 or for FiberNet to operate full turn‐key
services, including managing user desktops and internet access for a wide range of entities.
17 For example, simply picking up and handing off Montgomery College communications at the campuses, rather than needing to be concerned about network routes or addresses or College devices at FiberNet hub sites.
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4.7.3.2 ServiceLevelSpecificationsThe current FiberNet SLA document developed by DTS does not cover FiberNet II.v services and
should be amended to do so.
4.8 FiberNetOpticalTechnologyMigration(FiberNetIII)One of the benefits of fiber optic technology is its ability to scale capacity and increase the
features of the network simply by replacing or upgrading the electronics. The original FiberNet
fiber from the 1990s supports the third generation of FiberNet electronics operating at 100 Gbps,
almost 10,000 times faster than the 1.5 Mbps T1 circuits on the original FiberNet. Furthermore,
innovations in technology make the current electronics more easily monitored, more flexible,
and more secure than earlier electronics.
FiberNet’s current technological roadmap calls for the implementation of dense wavelength
division multiplexing (DWDM) technology on the FiberNet high‐speed backbone, and passive
optical networking (PON) as the means of connecting individual users to FiberNet. Both
approaches represent an innovative implementation of fiber networking technologies and are
explained in detail above. Moreover, these technologies will provide significantly more options
in keeping the network secure; will reduce the network lifetime cost, the likelihood of failures,
and the network’s energy consumption; and will make it easier and cheaper to add users and
capacity to the network.
The next generation of FiberNet electronics upgrades will deliver an exponential increase in
capacity and enhanced service level guarantees, which are necessary to meet the growing
demands of a continuously evolving and expanding user base. FiberNet is a multi‐tenant network
that has provided carrier‐class Internet Protocol (IP) data transport services over Multi‐Protocol
Label Switching (MPLS) for many years, leveraging best‐in‐class hardware and best practices for
network design at each layer of the network. As this hardware reaches the end of its useful life,
it is necessary to plan for the graceful refresh of the underlying equipment so the network can
remain transparent to the end user while meeting the demands of emerging requirements.
FiberNet III will offer modernized security tools and enhanced capabilities to deliver guaranteed
service levels. Most importantly, the proposed upgrades will allow FiberNet to keep pace with
exponential growth in capacity demands, offering more than tenfold increases in capacity at
every layer of the network.
The existing network provides connectivity to nearly 465 anchor sites, mostly over 1 Gbps optics
that are mostly rate limited to sub‐1 Gbps speeds. A total of 12 hub sites aggregate connections
from these sites and form a backbone “mesh” network architecture comprised of 10 Gbps links.
MPLS is used to provide logical segmentation of network traffic in the form of Layer 3 Virtual
Private Networks (L3VPNs) for each “customer” agency, and enables advanced mechanisms for
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traffic engineering and quality of service (QoS) to be employed to ensure virtually any level of
reliability and performance necessary.
FiberNet III will not represent a paradigm shift in technology or architecture; rather, building on
the lessons learned in the past and the successes of the current network, the proposed upgrades
represent much more of the same reliability and proactive approach to meeting capacity
demands, enabled by faster electronics and the latest technology advancements. Specifically,
there are two main components to the proposed upgrades:
1. DWDM Backbone – the recent deployment of the County’s DWDM optical backbone
positions FiberNet to expand its capacity levels to meet future needs. This deployment
targeted an increased efficiency in the utilization of the underlying physical fiber optic
infrastructure, but future scalability is another primary objective. Expanding the current
deployment to support many more optical wavelengths over the same fiber optic strands
is intrinsic to its intended purpose, and allows the County to deliver virtually any level of
capacity for internal or external customer entities without depleting physical fiber
infrastructure resources.
2. IP/MPLS Switches and Routers – the current network, supporting up to 1 Gbps
connections to customer sites that are aggregated over 10 Gbps backbone connections,
will be upgraded by a factor of more than 10 simply as a result of the current state of the
industry for comparable products. Each customer site will receive a multi‐gigabit‐per‐
second connection over one or more 10 Gigabit Ethernet (10GE) interfaces, aggregated
at each FiberNet hub onto redundant 100 Gigabit Ethernet (100GE) backbone links. Each
switch and router in the FiberNet backbone will require physical upgrades to take
advantage of this next generation of technological capability.
Network upgrades can be phased over several years to address needs in order of priority and
to accommodate budgetary constraints. Backbone (DWDM and core/distribution router)
upgrades must occur first, but customer site upgrades can occur more gradually on a case‐by‐
case basis. Existing and new backbone components may need to be interconnected and
maintained in parallel during a portion of this transition.
In total, based on 500 sites, a capital expenditure of approximately $30.3 million is required for
the entire network upgrade (Table 15). This total includes contractor support for design,
configuration, and integration of backbone network equipment upgrades. We estimate the
associated annual maintenance costs, comprised of manufacturer support contracts for
replacement of failed hardware, software upgrades, and remote technical support, at
approximately $1.4 million (Table 16), offset entirely or in large part by a corresponding
elimination of existing network equipment maintenance costs once retired.
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Table 15: Estimated FiberNet III Network Electronics Capital Upgrade Costs
Component Per Site Cost Quantity Extended
Cost
DWDM Backbone Upgrades $236,000 10 $2,360,000
Core Router $3,060,000 2 $6,120,000
Service Edge (Distribution) Router $960,000 12 $11,520,000
Customer Edge Switch $17,000 500 $8,500,000
Design and Integration Support (Backbone Network Only)
N/A 1 $1,800,000
Capital Total: $30,300,000
Table 16: Estimated FiberNet III Network Electronics Annual Maintenance Costs
Component Per Site Cost Quantity Extended
Cost
DWDM Node $30,000 10 $300,000
Core Router $165,000 2 $330,000
Service Edge (Distribution) Router $47,000 12 $564,000
Customer Edge Switch $950 500 $475,000
Annual Maintenance Total: $1,369,000
Estimated costs are based on a candidate Cisco and MRV‐based architecture consistent with
existing deployments, but we note that there are numerous competitive offerings in these
markets for the County to explore within these budgetary estimates. The specific solution
examined anticipates the activation of multiple 100 Gbps wavelengths between existing FiberNet
DWDM backbone nodes to support connections between core and distribution layer routers.
Furthermore, the proposed upgrades include the deployment of redundant core routers (Cisco
ASR 9910) capable of high density 100 GE link aggregation and high capacity distribution layer
routers in the “service provider” edge (Cisco ASR 9904) capable of high density 10 GE aggregation
and 100 GE uplinks.
Phased upgrades to customer edge switches (Cisco ME 3600‐X) would be required as needed to
address site‐specific demands for capacity needs above 1 Gbps (leveraging 10GE interfaces).
Appendix A and Appendix B provide a schematic and detailed equipment bills of materials
(BOMs), respectively, for the proposed network upgrades.
The initial phased approach will identify four to six DWDM links between hubs with suitable
environmental conditions. The amount of traffic, measured in bandwidth, for each hub will also
be considered when choosing the hubs for the FiberNet III phase 1 approach.
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Existing backbone fibers can support the new DWDM links. Once the core links are
commissioned, traffic will be aggregated at the hubs. At this core phase, no changes are to be
implement on edge peripherals. Agencies and FiberNet users can cut over as bandwidth needs
are realized on a location by location basis.
Further cost analysis is needed to separate current DWDM projects with FiberNet III core
upgrades. Where current bandwidth needs allow, there can be some cost savings achieved by
sharing DWDM links for specific initiative with the initial FiberNet III core upgrade.
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AppendixA1:CandidateFiberNet3.0NetworkElectronicsArchitecture–IP/MPLSBackbone
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AppendixA2:CandidateFiberNet3.0NetworkElectronicsArchitecture–OpticalBackbone
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AppendixB:CandidateFiberNet3.0NetworkElectronicsArchitecture–EquipmentBOM
Candidate Cisco ASR 9k / ME 3600‐X Electronics BOM
Core Router (Cisco ASR 9910) Description Model Number Qty. List Price Discount Extended Price
ASR 9910 8 Line Card Slot Chassis ASR‐9910 1 $65,000 45% $35,750
ASR 9910 Air Reflector ASR‐9910‐AIRREF 1 $400 45% $220
ASR 9K Slide guide rail for 19" 4 post A9K‐SLIDE‐RAIL 1 $550 45% $303
ASR‐9910 4 Post Mounting Kit ASR‐9910‐4P‐KIT 1 $‐ 45% $0
ASR 9910 Switch Fabric Card A99‐SFC‐S 5 $50,000 45% $137,500
ASR 9910 Fan Tray ASR‐9910‐FAN 2 $5,000 45% $5,500
ASR9K AC Power Enclosure Module Version 3
A9K‐AC‐PEM‐V3 2 $1,700 45% $1,870
6KW AC Power Module Version 3 PWR‐6KW‐AC‐V3 2 $5,600 45% $6,160
Power Cord for AC V2 Power Module (USA) PWR‐CAB‐AC‐USA 4 $ ‐ 45% $0
ASR9000; Lean Core, Internet Back Bone; For Tracking Only
A9K‐IP‐CORE 1 $ ‐ 45% $0
ASR 9910 Route Processor for Service Edge A99‐RSP‐TR 2 $70,000 45% $77,000
Cisco IOS XR IP/MPLS Core Software 3DES XR‐A9K‐PXK9‐06.00 1 $15,000 45% $8,250
ASR 9900 8‐port 100GE LC ‐SE OTN A99‐8X100GE‐SE 1 $1,300,000 45% $715,000
Infrastructure VRF LC License. Support up to 8 VRFs
A9K‐IVRF‐LIC 2 $10,000 45% $11,000
CPAK‐100G‐LR4 Transceiver module, 10km SMF
CPAK‐100G‐LR4 3 $40,000 45% $66,000
CPAK‐100G‐SR10 Transceiver module, 100m OM3 MMF
CPAK‐100G‐SR10 5 $6,995 45% $19,236
ASR 9900 8‐port 100GE LC ‐SE OTN A99‐8X100GE‐SE 1 $1,300,000 45% $715,000
Infrastructure VRF LC License. Support up to 8 VRFs
A9K‐IVRF‐LIC 1 $10,000 45% $5,500
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Core Router (Cisco ASR 9910) Description Model Number Qty. List Price Discount Extended Price
CPAK‐100G‐LR4 Transceiver module, 10km SMF
CPAK‐100G‐LR4 2 $40,000 45% $44,000
CPAK‐100G‐SR10 Transceiver module, 100m OM3 MMF
CPAK‐100G‐SR10 6 $6,995 45% $23,084
24‐port 10GE, Service Edge Optimized LC A9K‐24X10GE‐SE 1 $400,000 45% $220,000
10GBASE‐SR SFP Module SFP‐10G‐SR 24 $995 45% $13,134
Infrastructure VRF LC License. Support up to 8 VRFs
A9K‐IVRF‐LIC 1 $10,000 45% $5,500
24‐port 10GE, Service Edge Optimized LC A9K‐24X10GE‐SE 1 $400,000 45% $220,000
10GBASE‐SR SFP Module SFP‐10G‐SR 24 $995 45% $13,134
Infrastructure VRF LC License. Support up to 8 VRFs
A9K‐IVRF‐LIC 1 $10,000 45% $5,500
Core Router Subtotal: $2,348,640
Core Router Annual Maintenance Description Model Number Qty. List Price Discount Extended Price
SNTC‐8X5XNBD ASR 9910 8 Line Card Slot Chassis CON‐SNT‐ASR9910A
1 $3,445 15% $2,928
SNTC‐8X5XNBD ASR 9910 Switch Fabr CON‐SNT‐A99SCFCS
1 $2,650 15% $2,253
SNTC‐8X5XNBD ASR 9900 8‐port 100GE LC ‐SE OTN
CON‐SNT‐A9900GES
1 $68,900 15% $58,565
SNTC‐8X5XNBD CPAK‐100G‐LR4 Transceiver module, 10km S
CON‐SNT‐CPAK10G4
1 $2,800 15% $2,380
SNTC‐8X5XNBD CPAK‐100G‐SR10 Transceiver module100m
CON‐SNT‐CPAK30UG
1 $490 15% $417
SNTC‐8X5XNBD ASR 9900 8‐port 100GE LC ‐SE OTN
CON‐SNT‐A9900GES
1 $68,900 15% $58,565
SNTC‐8X5XNBD CPAK‐100G‐LR4 Transceiver module, 10km S
CON‐SNT‐CPAK10G4
1 $2,800 15% $2,380
SNTC‐8X5XNBD CPAK‐100G‐SR10 Transceiver module100m
CON‐SNT‐CPAK30UG
1 $490 15% $417
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Core Router Annual Maintenance Description Model Number Qty. List Price Discount Extended Price
SNTC‐8X5XNBD 24‐port 10GE, Service Edge Optimized LC
CON‐SNT‐A9K24X1S
1 $21,200 15% $18,020
SNTC‐8X5XNBD Infrastructure VRF LC License CON‐SNT‐A9KIVRFL
1 $530 15% $451
SNTC‐8X5XNBD 24‐port 10GE, Service Edge Optimized LC
CON‐SNT‐A9K24X1S
1 $21,200 15% $18,020
SNTC‐8X5XNBD Infrastructure VRF LC License CON‐SNT‐A9KIVRFL
1 $530 15% $451
Core Router Annual Maintenance Subtotal: $164,845
Service Provider Edge (Distribution) Router (Cisco ASR 9904)
Description Model Number Qty. List Price Discount Extended Price
ASR‐9904 2 Line Card Slot Chassis ASR‐9904 1 $13,100 45% $7,205
ASR9K Route Switch Processor with 440G/slot Fabric and 12GB
A9K‐RSP440‐SE 2 $65,000 45% $71,500
ASR‐9904 System Filter ASR‐9904‐FILTER 1 $300 45% $165
ASR‐9904 System Fan Tray A9K‐9904‐FAN 1 $3,700 45% $2,035
ASR9K AC Power Entry Module Version 2 ASR9K‐AC‐PEM‐V2 1 $1,200 45% $660
3KW AC Power Module Version 2 PWR‐3KW‐AC‐V2 2 $2,800 45% $3,080
Power Cord for AC V2 Power Module (USA) PWR‐CAB‐AC‐USA 2 $0 45% $0
Cisco ASR9000; No Physical Part; For Tracking Only
A9K‐CORE 1 $0 45% $0
Cisco IOS XR IP/MPLS Core Software 3DES XR‐A9K‐PXK9‐06.00
1 $15,000 45% $8,250
400G Modular Linecard, Service Edge Optimized A9K‐MOD400‐SE 1 $300,000 45% $165,000
ASR 9000 4‐port 100GE Infrastructure VRF License
A9K‐400G‐IVRF 1 $20,000 45% $11,000
ASR 9000 20‐port 10GE Modular Port Adapter A9K‐MPA‐20X10GE
1 $162,500 45% $89,375
SFP+ Bidirectional for 10km, downstream SFP‐10G‐BXD‐I 10 $5,200 45% $28,600
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Service Provider Edge (Distribution) Router (Cisco ASR 9904)
Description Model Number Qty. List Price Discount Extended Price
ASR 9000 2‐port 100GE Modular Port Adapter A9K‐MPA‐2X100GE
1 $162,500 45% $89,375
CPAK‐100G‐SR10 Transceiver module, 100m OM3 MMF
CPAK‐100G‐SR10 2 $6,995 45% $7,695
400G Modular Linecard, Service Edge Optimized A9K‐MOD400‐SE 1 $300,000 45% $165,000
ASR 9000 4‐port 100GE Infrastructure VRF License
A9K‐400G‐IVRF 1 $20,000 45% $11,000
ASR 9000 20‐port 10GE Modular Port Adapter A9K‐MPA‐20X10GE
2 $162,500 45% $178,750
SFP+ Bidirectional for 10km, downstream SFP‐10G‐BXD‐I 32 $5,200 45% $91,520
Distribution Router Subtotal: $930,210
Service Provider Edge (Distribution) Router Maintenance
Description Model Number Qty. List Price Discount Extended Price
SNTC‐8X5XNBD ASR‐9904 2 Line Card Slot Chassis CON‐SNT‐ASR99042
1 $694 15% $590
SNTC‐8X5XNBD ASR9K Route Switch Processor 440G/slot
CON‐SNT‐A9KRSP4S
1 $3,392 15% $2,883
SNTC‐8X5XNBD Cisco IOS XR IP/MPLS CON‐SNT‐XRA9K600
1 $795 15% $676
SNTC‐8X5XNBD 400G Modular Linecard, Service Edge Opti
CON‐SNT‐A9KMOD4E
1 $15,900 15% $13,515
SNTC‐8X5XNBD ASR 9000 20‐port 10GE Modular Port Adapt
CON‐SNT‐A9KMPA2E
1 $8,613 15% $7,321
SNTC‐8X5XNBD ASR 9000 2‐port 100GE Modular Port Adapt
CON‐SNT‐A9KMPAGX
1 $8,613 15% $7,321
SNTC‐8X5XNBD CFP2 to CPAK adapter for 10x10G interface
CON‐SNT‐CVRCFPAR
1 $105 15% $89
SNTC‐8X5XNBD CPAK‐100G‐SR10 Transceiver module100m
CON‐SNT‐CPAK30UG
1 $490 15% $417
SNTC‐8X5XNBD 400G Modular Linecard, Service Edge Opti
CON‐SNT‐A9KMOD4E
1 $15,900 15% $13,515
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SNTC‐8X5XNBD ASR 9000 20‐port 10GE Modular Port Adapt
CON‐SNT‐A9KMPA2E
1 $863 15% $734
Distribution Router Annual Maintenance Subtotal: $47,060
Customer Edge Switch (Cisco ME 3600‐X) Description Model Number Qty. List Price Discount Extended Price
ME3600X Ethernet Access Switch 24 GE SFP + 2 10GE SFP+ ME‐3600X‐24FS‐M
1 $12,988 45% $7,143
ME3600X 10GE Upgrade License ME3600X‐10G 1 $2,995 45% $1,647
Cisco ME 360X SERIES IOS UNIVERSAL TAR S360XVK9T‐15403S
1 $0 45% $0
ME3600X /ME3800X AC Power Supply PWR‐ME3KX‐AC 1 $995 45% $547
ME3600X /ME3800X AC Power Supply PWR‐ME3KX‐AC 1 $995 45% $547
ME3600X Metro IP Access license ME3600X‐I 1 $0 45% $0
AC power cord (North America) CAB‐AC‐ME 2 $0 45% $0
ETSI Rack Mount for ME 3600X and ME3800X Series Switches
RCKMNT‐ME3KX‐ETSI
1 $75 45% $41
Cisco ME 3600X and ME3800X SD Memory Card 2GB
MEM‐ME3K‐2GB1 $395 45% $217
SFP+ Bidirectional for 10km, upstream SFP‐10G‐BXU‐I 1 $5,200 45% $2,860
10GBASE‐SR SFP Module SFP‐10G‐SR 1 $995 45% $547
Customer Edge Switch Subtotal: $13,551
Customer Edge Switch Maintenance Description Model Number Qty. List Price Discount Extended Price
SNTC‐8X5XNBD ME3600X Ethernet Access Switch 24 GE SFP
CON‐SNT‐M36X24FS
1 $880 15% $748
SNTC‐8X5XNBD ME3600X 10GE Upgrade Licensew/Electronic Delivery
CON‐SNT‐LME360XG
1 $240 15% $204
SNTC‐8X5XNBD ME3600X Metro IP Access license CON‐SNT‐ME3600XI
1 $0 15% $0
Customer Edge Switch Annual Maintenance Subtotal: $952
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Candidate MRV Electronics BOM
MRV DWDM Optidriver – 100G Add/Drop Node
Description Model Number Qty. List Price Discount Extended Price
OTN/FEC 100G Dual CFP, single slot OD‐TXP100GF‐2C 4 $ 16,669 30% $ 46,673
CFP 100G SM DWDM Coherent single wavelength tunable 50GH
CFP‐100G‐DWCHT 4 $ 59,995 30% $ 167,986
CFP2 100G MM SR10 100m multi‐rate 100G Ethernet and OTU4
CFP2‐100G‐SR10 4 $ 7,500 30% $ 21,000
Core Router Subtotal: $235,659 DWDM Node Annual Maintenance
Description Model Number Qty. List Price Discount Extended Price Unlimited Service/Support Web site access with SW & Documentation Updates. 24x7 Service /Support TAC for Telephone support. Overnight hardware replacement ‐ NBD. Cost: 10% of HW List.
SVC‐PRIORITY+ 1 $33,665.60 10% $30,299
Core Router Annual Maintenance Subtotal: $ 30,299
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AppendixC:ConsolidatedSiteAdditionListwithCostsSTATUS SITE & BUDGET YEAR IN WHICH FUNDING WILL BE ALLOCATED COST ESTIMATE
(A)pproved FY17 Total $940,447
M–NCPPC $90,409
Built Wheaton Ice Arena, 11717 Orebaugh Ave, Wheaton $39,040
Built Wheaton Regional Park Maintenance Yard, 12012 Kemp Mill Rd, Wheaton $51,369
MCG $532,877
A Aquatic Center, 5900 Executive Blvd. Rockville $52,900
Built Betty Ann Krahnke Center, 14810 Broschart Road, Gaithersburg $49,677
A East County Rec, 3310 Gateshead Manor Way $68,100
A East County Gov’t Center, Briggs Chaney Road, Silver Spring $68,100
A Gwendolyn Coffield CC, 2450 Lyttonsville Rd., Silver Spring $70,000
A MLK Swim Center, 1201 Jackson Rd., Silver Spring $142,900
A Ross Boddy, 18529 Brooke Rd., Sandy Spring $10,000
A Schweinhart Sr. Center, 1000 Forest Glen Rd., Silver Spring $71,200
MCPS $208,561
Built Lynnbrook Ctr NSBO, 8001 Lynnbrook Dr., Bethesda $0
Built Mark Twain Blair Ewing Center, 14501 Avery Road, Rockville (Comcast) $0
MCPS Campus
Print Shop Stonestreet NSBO, 660 North Stonestreet Avenue $0
Built Randolph Depot NSBO, 1800 Old Randolph Road, Silver Spring $49,700
A Richard Montgomery ES, 322 W. Edmonston, Rockville $158,861
WSSC $108,600
A Gaithersburg Depot, 111 West Diamond Avenue, Gaithersburg $53,600
A Lyttonsville Depot, 2501 Lyttonsville Road, Silver Spring $55,000
FY18 TOTAL $1,010,600
M–NCPPC $201,000
A Woodlawn Park Police Substation, 16501 Norwood Rd, Sandy Spring $201,000
MCG $308,900
Built Good Hope, 14715 Good Hope Rd, DGS CIP Funded $0
A Jane Lawton Community Center (Leland), 4301 Willow Lane, Chevy Chase $67,800
A Long Brch. Comm. Center, 8700 Piney Branch Rd., Silver Spring $100,000
Olney Swim Center, 16601 Georgia Ave., Olney $76,700
A Silver Spring Health Center, 8630 Fenton Street, 10th floor, Silver Spring $64,400
MCPS $500,700
Deferred Hadley Farms NSBO, 7401 Hadley Farms Dr., Gaithersburg $117,200
Deferred Montrose Center NSBO, 12301 Academy Way, Rockville $45,200
A Emory Grove Holding School, 18100 Washington Grove Lane $45,200
A Radnor Center, 7000 Radnor Lane, Bethesda $38,700
A Wilson Wims ES, 12520 Blue Sky Drive, Clarksburg $254,400
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STATUS SITE & BUDGET YEAR IN WHICH FUNDING WILL BE ALLOCATED COST ESTIMATE
FY19 $1,573,700
M–NCPPC $473,000
Meadowside Nature Center, 5100 Meadowside Lane, Rockville $140,800
A Needwood Mansion, 6700 Needwood Rd, Rockville $195,800
Pope Farm Nursery, 7400 Airpark Rd, Gaithersburg $34,500
Waters House, 12535 Milestone Manor Lane, Germantown $51,900
Woodlawn Manor, 16501 Norwood Rd, Sandy Spring $25,000
Woodlawn Visitors Center, 16501 Norwood Rd, Sandy Spring $25,000
MCG $330,700
Clara Barton, 7425 MacArthur Blvd., Cabin John $127,200
A Longwood Comm. Center, 19300 Georgia Ave., Brookeville $122,600
Wheaton/Glenmont Outdoor Pool, 12601 Dalewood Dr., Wheaton $80,900
MCPS $441,000
Kingsley Wilderness Center NSBO, 22870 Whelan Lane, Boyds $90,000
Rica SS, 15000 Broschart Road, Rockville $142,000
A West Farm Depot NSBO, 11920 Bournfield Way, Silver Spring $209,000
WSSC $329,000
A Consolidated Laboratory & West Farm Depot, 12245 Tech Road, Silver Spring $309,000
North Woodside Standpipe, 1945 Seminary Place, Silver Spring $10,000
Shady Grove Standpipe, 8620 Pleasant Road, Gaithersburg $10,000
FY20 $4,024,400
M–NCPPC $1,974,900
Black Hill Headquarters, 20930 Lake Ridge Dr., Boyds $500,000
Black Hill Northern Region Headquarters & Park Police Office, 14300 Black Hill Rd, Boyds
$500,000
Brookside Nature Center, 1400 Glenallan Ave, Wheaton $218,600
Little Bennett Campgrounds, 23705 Frederick Rd, Clarksburg $310,200
Little Bennett Maintenance Yard, 23701 Frederick Rd, Clarksburg $42,900
Martin Luther King MY, 1120 Jackson Rd, Silver Spring $182,200
Olney Maintenance Yard, 19117 Willow Grove Rd, Olney $221,000
MCG $611,500
Scotland, 7700 Scotland Dr., Potomac $111,500
Western County Outdoor Pool, 20151 Fisher Ave, Poolesville $500,000
WSSC $1,438,000
Brighton Dam, 2 Brighton Dam Road, Brookeville $512,000
Colesville Tank, 2201 Industrial Parkway, Silver Spring $192,000
Damascus Elevated Tank, 9950 Damascus Boulevard, Damascus $372,000
Damascus Wastewater Treatment Plant, 23730 Log House Road, Gaithersburg
$234,000
Falls Road Standpipe, 8505 Aqueduct Road, Potomac $128,000
Grand Total $7,549,147
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AppendixD:GlossaryofAcronymsAgenciesandDepartmentsDGS – Montgomery County Department of General Services
DOT – Montgomery County Department of Transportation
DTS – Montgomery County Department of Technology Services
GIS – Montgomery County DTS division of Geographical Information Systems
HOC – Housing Opportunities Commission
ITPCC – Interagency Technology Policy and Coordination Committee
MC – Montgomery College
MCG – Montgomery County Government
MCPS – Montgomery County Public Schools
M–NCPPC – Maryland–National Capital Park and Planning Commission
OMB – Montgomery County Office of Management and Budget
NSBO – MCPS Non‐School‐Based Office
PA – Participating Agencies
WSCC – Washington Suburban Sanitary Commission
PlacesandNetworksAECC – Alternate Emergency Communications Center
COB – Montgomery County Council Office Building
CT Building – Montgomery College’s Central Services Building
DC‐Net – Washington, D.C. government’s network
EOB – Montgomery County Executive Office Building
ICBN – Inter‐County Broadband Network
KSDC – Montgomery College’s King Street Data Center (located the Takoma Park/Silver Spring campus)
MASP – Multi‐Agency Service Park (located in Montgomery Village)
MAX – Mid‐Atlantic Crossroads, the University of Maryland’s government and educational fiber network
MDREN – Maryland Research and Education Network
MRO – M‐NCPPC’s Montgomery Regional Office Building
PSCC – Public Safety Communications Center
PSRS – Public Safety Radio System
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GeneralARRA – American Recovery and Reinvestment Act of 2009
BTOP – Broadband Technology Opportunities Program
HIPAA – Health Insurance Portability and Accountability Act of 1996
MOU – Memoranda of Understanding
NDA – Non‐Discretionary Account
PCI DSS – Payment Card Industry Data Security Standard
POs – Purchase Orders
SLA – Service Level Agreement
TechnicalATM – Asynchronous Transfer Mode
CCB – Configuration Control Board
CE – Customer Edge
DWDM – Dense Wavelength Division Multiplexing
FiberNet II – Second generation of FiberNet network operating architecture
FiberNet II.v – Interim bridge between FiberNet II and FiberNet III operating architectures
FiberNet III – Third generation of FiberNet operating architecture that supports Layer 2 connectivity
GIS – Geographical Information System
HVAC – Heating, Ventilation, and Air Conditioning
IAD – ATM Integrated Access Device
IP – Internet Protocol (data transport services)
ISP – Inside Plant
ISP – Internet Service Provider
KPI – Key Performance Indicator
L3VPNs – Layer 3 Virtual Private Networks
Layer 2 – second level of Open System Interconnection (OSI) model
MPLS – Multi‐Protocol Label Switching
MPLS/VPN network – Multi‐Protocol Label Switching to create Virtual Private Networks
NOC – Network Operations Center
OLT – Optical Line Terminal
ONT – Optical Network Terminal
OSP – Outside Plant
P2P – Point‐to‐Point
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PE – Provider Edge
PON – Passive Optical Networking
PVC – Permanent Virtual Circuit
QoS – Quality of Service
SaaS – Software as a Service
SONET – Synchronous Optical Network
TAC – Technical Assistance Center
TDM – Time‐Division Multiplexing (method of transmitting data)
TMN – Telecommunications Management Network
UCaaS – Unified Communications as a Service
VPN – Virtual Private Network
VRF – Virtual Private Network Routing and Forwarding
WAN – Wide Area Network