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Year 3 Work Plan

Co-Chairs: Jared Barbosa & Liz Fitzgerald

One Greater Nashua meets the first Thursday of the month 3:30 to 5:00 PM at United Way

Goals for Year 3

Goal 1: 1 Maintain a strong coalition of diverse community members that value Nashua’s growing diversity and are committed to maximizing the opportunities diversity brings

1.1 Objective 1.1: Identify and engage community members representing a broad cross-section of institutions and individuals from a wide variety of backgrounds, and cultural heritages

Measures (how you will know you are successful): membership grows in number diversity One Greater Nashua planning team members and goal group leaders continue to meet on a regular basis to share ideas

and collaborate on implementation of the proposed activities. (8 times per year; 75% participation rate on average of core active goal group

One Greater Nashua co-chairs represent different cultural or racial backgrounds Coalition is effective (periodic process evaluation) Active coalition membership grows and reflects racial and ethnic diversity of community # Coalition members that participate in at least 4 meetings or events (design easier way to track)

Key Strategies and Activities Lead Role Key Partners Target Date

1. Host at least 3 “no agenda engagement events” promoted publicly

OGN Co-chairs OGN Coalition Leadership Team (chairs)

May 2016, August 2017September 2017

2. Contact un-active members of list serve personally and invite to one on one

OGN Co-chairs OGN Coalition Leadership Team (chairs)

10 invites per month among leadership team

conversation.

3. Revise member survey OGN Coalition Leadership Team (chairs)

Active Members Complete by June Coalition Meeting

4. Co-Chairs and Goal group Chairs Continue to issue personal invites to build coalition

Coalition Members Anchor Organization Boards and Members

Ongoing

1.2 Objective: Increase connection and collaboration between goal groups and coalition members

Measures (how you will know you are successful): One Greater Nashua goal group leaders continue to meet on a regular basis to share ideas and collaborate on

implementation of the proposed activities. (8 times per year; 75% participation rate on average of core active goal group) Goal group work intersects and goal groups collaborate across goal areas Coalition members form friendships and collaborate outside of coalition Coalition members report increased knowledge of purpose and value of coalition (periodic process evaluation) Coalition members participate in at least 3 meetings or events


5. Continue to Introduce coalition members to topics, toolkits and training opportunities

OGN Co-Chairs, UWGN, OGN Goal Group Chairs

Goal Group Teams, Welcoming NH, Welcoming America

Quarterly

6. Provide creative and meaningful volunteer stewardship of coalition members

OGN Co-Chairs, UWGN, Seek potential community recognitions nomination opportunities

Ongoing

7. Draft Governance Bylaws and Governance Structure including plans for leadership succession

OGN Co-Chairs Endowment for Health, Mira Coalition United Way

Completed by October2017

Objective 1.3 Continue developing sustainability plans that integrate ongoing work of the coalition into the anchor organizations’ regular operations (School District, Municipality, ALC, Library, UWGN Boys and Girls Club) and other existing civic, business and social systems

Measures (how you will know you are successful): Additional funding to support the three year plan is secured Financial and in-kind investments will be sufficient to continue proposed projects beyond this grant OGN develops a plan to remain a sustained community coalition. Grant work becomes incorporated into the normal operating procedures and programs of core coalition and community

organizations


8. Define governance structure for coalition leadership; operating principles, leadership role & responsibility guidelines, term limits, etc.

OGN Co-Chairs, OGN Goal Group Chairs

UWGN and Anchor Organizations

First Draft by April 2017

9. Identify and secure additional funding sources to support the work plan established by One Greater Nashua beyond the grant period.

OGN Co-Chairs, UWGN, OGN Goal Group Chairs

OGN Coalition Members, UWGN Board, Local Funders, Current Funders

Ongoing

10.Meet with Charitable Foundation and Endowment for Health for recommendations of potential future funding for coalition beyond grant.

OGN Co-Chairs June 2017

Goal 2: OGN members lead and foster welcoming environment in the community through positive messaging and inclusive activities

Objective 2.1 Build Consistent “Look and Feel” to One Greater Nashua Marketing and PR Collateral

Measures (how you will know you are successful): Collateral material is attractive and presents a clear, concise and positive message that reflects the coalition values and

mission


11.Refine collateral materials to create cohesive OGN Co-chairs, OGN Members June 2017

look and message

12. Incorporate positive language from Welcoming America Communications Toolkit.

OGN Co-chairs, OGN Members June 2017

13.Ask Coalition to consider open public Facebook for engagement and positive story sharing

OGN Co-chairs, OGN Members August 2017

14.Recruit story-tellers and volunteers with marking and PR skills to support the coalition from the immigrant community. feature world language section of communication and feature members regularly

OGN Co-chairs, and goal groups

OGN Members As needed

Objective 2.2 Build Capacity of Coalition Members to Share Messaging and Information with Broad Community

Measures (how you will know you are successful): Number of Coalition Members that feel prepared to speak about OGN in public Number of coalition members that post and share content on Facebook or other social media # coalition members that speak or advocate publicly for OGN # of speaking opportunities reported by coalition members


15.Train More Coalition Members to Deliver Economic Opportunity and other PowerPoints

UWGN, OGN Leadership Team

Ongoing

16.Offer Toastmaster Training to Coalition Members

Manasi Kakade Coalition Member

Coalition Members, Toastmasters

Annually

17.Encourage use of OGN and Welcoming NH Facebook for events sharing social media

OGN Chairs Members Ongoing

and engagement

18. Participate in Welcoming City Vision Council. Support Municipal efforts.

OGN Chairs Members Ongoing

19. identify opportunities to refer OGN members for civic leadership opportunities

OGN Chair, Goal Group Chairs

Members Ongoing

Objective 2.3 Increase Awareness of OGN throughout greater Nashua.

Measures (how you will know you are successful): Number increased use and connections (shares, likes, etc.) through social media Number of media mentions of OGN generated


20.Plan at least 1 PR campaign around specific activities that proactively promote immigrant success stories

OGN Leadership UWGN TBD

21.Record OGN promotional interviews in languages other than English for Access Nashua Cable

OGN Leadership OGN Coalition Ongoing

22.Deliver OGN PowerPoint presentation to community decision makers Employers)

OGN Coalition (Hospitals, Board of Alderman, School, United Way, SNHS, Rotary, Faith Communities, Dartmouth Nashua, Public Health, City Planning, Library, ALC, NCC, Major)

At least two opportunities annually

Goals of the Youth Leadership and Family Engagement Goal Group for Year 3

Co-Chairs Juan Marcos & Justin Munroe

Goals for Year 3

YOUTH LEADERSHIP AND FAMILY ENGAGEMENTPATHWAY: Social and Cultural Interaction, Civic Engagement (Youth leadership and family engagement focus)

3. Engage Middle school and High school youth in positive leadership opportunities.

3.1 Build goal group governance structure and membership

Measures (how you will know you are successful): meetings are consistent and productive membership grows in participation and diversity governance plan is drafted


23. Identify and recruit new goal group members OGN Co-chairs/Goal Group Chairs

Schools, ELL teachers, coalition membersStudent leaders from each of the three Nashua middle

ongoing

schools, parents

24.Establish and sustain regular meeting schedule

Goal Group Chairs Coalition Chairs April 2017

25.Offer dialogue and training that builds cultural competence of membership

OGN Co-chairs/Goal Group Chairs

School District ELL Department

October2017

26. Identify system of succession for leadership roles

December 2017 (draft)

Objective 3.2: Streamline OGN involvement in ELL Summer School Program

Measures (how you will know you are successful): Number of middle school students who demonstrate knowledge of being welcome vs. feeling belonging Number of middle school students who can name as a friend someone who did not go to the same elementary

school, or is of another race, cultural background, etc. (event evaluation) Number of students that report increased knowledge of community and civic structure


27.Students will explore shared values among diverse culture and ethnicity

Ell Students Youth Goal Group, ELL Faculty

July 2017

28.Students will attempt to define what it means to be “American”

ELL Students Youth Goal Group, ELL Faculty

July 2017

29.Students will build skills in welcoming and inclusion using activities and best practices

ELL Students/Visiting middle school students from Taiwan

Youth Goal Group, ELL Faculty, NCC and Rivier College

July 2017

3.3 Collaborate with Nashua School District to maintain the teen mentors program.

Measures (how you will know you are successful):

number of students trained as mentors number of students that continue on as volunteer mentors during the school year


30.School District agrees to pay 10 high schoolers @ $10.00 per hour as ELL Summer School aides

Claudia Castano, Outreach Coordinator Team, Student Mentors

Nashua School District/ELL Faculty

Completed

31.OGN will provide mentor training and cultural competency training/experiences for student mentees

OGN Coalition Members,/Navigator Coach

Nashua School District, ELL Faculty

Completed

32.Students will volunteer for school based welcoming activities and support mentees in their new schools

Student mentees, School-based outreach coordinators, ELL faculty

Nashua School District Not accomplished

3.4 Initiate opportunities to facilitate meaningful dialogue among students about equity, inclusion, and integration during Block

Measures (how you will know you are successful): work plan developed facilitators / partners recruited

33.Develop a plan and timeline for implementation

Nashua School District, Goal Group Chairs

Coalition, youth serving agency staff, Nashua Listens

May 2017

4 Build effective relationships with middle school parents and the community to actively support the education and cultural awareness of all students.

Objective 4.1 Support Outreach Coordinators in Hosting periodic Welcome Events/Orientation at each school for parents of new students (based on navigators model)

Measures (how you will know you are successful): Number and types of welcoming and engagement opportunities offered by each middle school Number of people attending Middle School Welcoming Event(s)

Survey Key School Administrators and Staff regarding family engagement observations….

34.Engage navigators in school-based welcome events and orientations

Outreach Coordinators, Navigators

Schools, families, student mentees -Ongoing

35.Encourage school-based outreach coordinators to participate in navigators training

Outreach Coordinators, Navigators

Schools, families, student mentees

- ongoing

36.Outreach coordinators refer families to Library-based Navigator programs and OGN activities

Outreach Coordinators, Families

NLP Navigators ongoing

37.Create opportunities for outreach coordinators to strengthen their skills and networks through regular communication, collaboration, and cultural competency training

Outreach Coordinators School District ELL Director OGN Youth Goal Group

June 2017

38. Recommend key handouts to be collected or created by OGN, United Way other community partners based on parent questions and concerns raised last year

Goal Group Chairs Outreach Coordinators By August 2017

Objective 4.2 Build capacity for the Latino Hispanic Futbol Association to engage adult volunteers as mentors and coach and close the opportunity gap for low income families to engage in competitive sports.

Measures (how you will know you are successful): Additional Youth Team formed Coaches participate in mentor training opportunities provided by OGN Steering Committee actively engaged

39.Create opportunities for low-income students to engage in youth leadership by identifying themselves with the principals of “the

LHIFA OGN, Youth Goal Group, UWGN

Ongoing

student-athlete” LHIFA will partner with OGN to provide competitive level soccer training for students that age-out of the Boys and Girl Club league and cannot afford the current “pay to play” structure of afterschool sports in Nashua.

40.Build capacity of LHIFA (Latino/Hispanic Futbol Association) to support a youth competitive league by serving as fiscal agent, developing family engagement and fundraising activities and encouraging more civic engagement of immigrant-owned businesses through mutual appreciation of soccer.

LHIFA OGN Coalition, Youth Goal Group, UWGN

Ongoing

Goals of the Key Gateways and Cultural Navigators Goal Group for Year 3

Co-Chairs: Jennifer McCormack and Manasi Kakade

Navigators meet prior to coffee and conversation events which takes place the third Thursday of the month from 2:00 – 3:00 at NPL

Measure: If following were achieved

Objective 6.1.

Optimize the role of the Navigator Coordinator

Key strategies and activities Lead Role Key Partners Target Date

30-Aug-17

1 Define the channels through which people can reach the Navigator Coordinator to ask for help.

Co-chairs, Navigator Coordinator

ALC, Ascentria

2 Define how navigators can and will help: redefine their role as a friendly connection, not social worker

Co-chairs, Steering committee, Navigator Coordinator

3 Define criteria for whom to help: are their groups or individuals not in our scope.


4 Set a system for tracking referrals, requests, outcomes.

Co-chairs, Navigator Coordinator

5 Every 6 months: Evaluate the workload, potential changes in the responsibilities, and compensation for the coordinator.


3 months, 9 months into the year

Objective 6.2

Optimize C&C as a gateway to OGN + streamline OGN's participation at events organized by others

Measure: If following were achieved

6 Plan a calendar of facilitators & themes at least 6 months out.

C&C organizers 0, 6 months, 12 months

7 Explore & optimize a variety of channels for promotion. E.g. word of mouth, social media, OGN website, festivals

Steering committee & navigators

12 months

8 Identify & train C&C organizers to perform their role.

C&C organizers, co-chairs

8 Identify & train C&C facilitators to perform their role.

C&C organizers, co-chairs 9 months

9 Develop this event's brand as a friendly and welcoming place to meet new people and make friends from different cultures.

Steering committee & navigators

12 months

Objective 6.3 Optimize the governance structure & systems for sustainabilityMeasure: If following were achieved

15 Identify current OGN members, attendees, & navigators' talents and skills. Form steering committee that will regularly evaluate current activities, structure & goals as well as strategize future vision for the goal group.

Co-chairs, Steering committee & navigators

On going

16 Identify and train new leaders including co-chairs, Navigator Coordinator, navigators

Co-chairs, Steering committee & navigators

12 months

17 Define the role and expectations from a steering committee member.

Co-chairs

18 Evaluate sustainability and function of steering committee annually: accomplishments, goals, needed improvements.

Co-chairs, Steering committee

19 Document by-laws for steering committee Co-chairs, Steering committee

20 Develop a program proposal for future UWGN funding grant for Navigator Coordinator position.

Co-chairs, Steering committee & navigator coordinator

12 months

21 Evaluate new ideas for Navigator involvement, collaboration and participation to see if they should be incorporated in group's activities and strategic plans.

Co-chairs, Steering committee & navigator coordinator

Goals of the Business and Civic Goal Group for Year 3

Co-Chairs: Galina Szakacs and Tracy Hatch

The Business and Civic Goal Group will transition to bi-monthly meetings beginning in April 2017.

Goals for Year 3

Objective 8.1: Diversify civic leadership and engagement in Leadership Greater Nashua:

Key Strategies and Activities Lead Roles Key Partners Target Date(s)Solidify the marketing, application, and interview process for LGN to ensure effective outreach and candidate review

Goal Group Co-Chairs Chamber April 2017

Recruit a new cohort of diverse leaders for LGN ’18, continuing to engage Goal Group and LGN alumni in the process

Goal Group / Chamber Coalition May – June 2017

Through Focus Groups and one-on-one meetings, actively engage the OGN cohorts from 2015-16 and 2017-17 in a review of the LGN curriculum and discussion of where / how to grow the LGN

Goal Group Co-Chairs Chamber, business and civic leaders, New Hampshire Charitable Foundation, Endowment

May – October 2017

Program. Seek input from established business leaders in the greater Nashua community on traits of future leaders. Included in this should be more intentionally helping LGN alumni connect into the community, business community, and with each other.

for Health

Objective 8.2: Participate in Gate City Symposium alternating with statewide and/or regional immigrant integration / welcoming week summits and activities

Key Strategies and Activities Lead Roles Key Partners Target Date(s)Explore the inclusion of Multicultural Awareness Workshop(s) into Chamber workshop schedule for 2017-2018.

Goal Group Co-Chairs Chamber Summer 2017

Increase awareness of Coalition events among Chamber Members by adding them to the Chamber’s Calendar of Events and to the Chamber’s Social Media content.

Goal Group / Chamber Coalition Summer 2017

Participate in planning for 2017 Gate City Symposium; including recruiting Goal Group volunteers / speakers and ensuring that the Business Award celebrating inclusiveness is part of the Symposium once again.

Goal Group Chamber, Gate City Symposium planning committee

May – September 2017

Coordinate with Welcoming NH welcoming week activities happening elsewhere to ensure cross-promotion and well-aligned events

Goal Group Welcoming NH, Coalition

Summer 2017

Objective 8.3: Increase celebrations of culture in Nashua

Key Strategies and Activities Lead Roles Key Partners Target Date(s)Participate in the planning and promotion of Nashua’s “Welcome Walk” as a new cultural celebration

Goal Group City of Nashua

Explore opportunities to elevate cultural outreach in existing events such as Art Walk, the Holiday Stroll,

Goal Group City Arts Nashua, Greater American

Summer 2017

the Taste of Nashua, Indian Independence Day, etc.

Downtown

Objective 8.4: Build Goal Group membership and outreach

Key Strategies and Activities Lead Roles Key Partners Target Date(s)Continue to work through the OGN Coalition to identify potential members for Business & Civic GG as well as doors which can be opened to new ‘spheres of influence’

Goal Group Coalition ongoing

Ensure that “intentional” topics, questions and approaches are utilized as the Goal Group works through each meeting’s agenda

Co-Chairs Goal Group ongoing

Expand on initial work identifying barriers and opportunities for employees and employers, doing outreach into the business community for ideas, review and buy-in of planned actions, and recruitment of new GG participants

Goal Group Chamber Summer 2017

Implement system of succession for leadership roles, beginning with Goal Group members who have already stepped in to take a lead on specific projects

Goal Group Co-Chairs Chamber, Coalition Summer 2017

Objective 8.5: Establish Nashua Listens

Key Strategies and Activities Lead Roles Key Partners Target Date(s)Understand and resolve internal issues which contributed to the delay in implementing this earlier in the Three Year Plan, and identify and adopt Best Practices from other “Listening Communities” to ensure a successful re-start of Nashua Listens

Chamber, United Way NH Listens / Carsey Institute

Summer 2017

Identify potential members for a diverse steering committee

Chamber, United Way NH Listens / Carsey Institute, Coalition

Fall 2017

Provide Facilitator Training NH Listens Chamber Summer 2017Promote and Host first Listening Event Nashua Listens Chamber, United Way,

NH ListensWinter 2017

Objective 8.6: Identify opportunities to drive economic growth

Key Strategies and Activities Lead Roles Key Partners Target Date(s)Research how other communities, including Welcoming communities, have approached this and identify successes, barriers, and best practices that can guide us.

Summer / Fall 2017

Understand credentialing / licensing issues which present barriers to transitioning a professional career to the United States / New Hampshire. With that understanding, develop and implement an action plan to advocate for change

Chamber Coalition, Nashua delegation

Summer / Fall 2017

Participate in Welcoming City Vision Council. Bring new learning to the group discussion on specific projects.

Goal Group City of Nashua April – May 2017

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