final 2015

131
Date Phone Number Issue ote Establis 03/01/15 5073040998 r name and p No 03/01/15 3138050558 Screen issue No 03/01/15 9738969049 icrosoft Ph No 03/01/15 7189724042 window xp, n No 03/01/15 7204409733 e printer i No 03/01/15 9495409711 disc for wi No 03/01/15 9093741706 o find the l No 03/01/15 3025149010 the photo Yes 03/01/15 8032720157 ow about the No 03/01/15 5595158178 call, abusi No 03/01/15 8179269188 to talk wit No 03/01/15 8128967365 have time t No 03/01/15 3866841212 on, cx deni No 03/01/15 7243669613 t silver lig Yes 04/01/15 2816850840 Dynamics AX Yes 04/01/15 9498006597 rer issue o No 04/01/15 9204653795 mouse are Yes 04/01/15 5129866788 ow startup i Yes 04/01/15 7247856143 ion about th No 04/01/15 9728749128 ue on Word 2 Yes 04/01/15 5702593318 sowrd reset No 04/01/15 5595158739 Prank call No 04/01/15 3362023104 et, does not Yes 09/01/15 8024548439 ow the pric No 09/01/15 3864237338 ftware on t Yes 09/01/15 7732811579 profile is Yes 09/01/15 7175765115 look 2007 is Yes 09/01/15 2626951131 etup on the Yes 09/01/15 5599305109 key issue fo No 09/01/15 9013877490 end the ema Yes 10/01/15 6414300552 resolution Yes 10/01/15 9152521976 peaker volum No 10/01/15 8184212616 dow 8.1, don No 10/01/15 3035820800 the price No 10/01/15 4073106225 ister Custo No 10/01/15 4806990867 ow startup i Yes 10/01/15 3034202314 email acco Yes 10/01/15 9144282513 ail, offer No 10/01/15 4063151417 ue on Faceb Yes 11/01/15 5106856360 , only want No 11/01/15 8582489404 ook email i Yes 11/01/15 3135500297 , offer sup Yes 11/01/15 7406093237 ft Account p No 11/01/15 8002662278 working on No 11/01/15 7156121016 t software i Yes 11/01/15 3176546892 Prank call No 11/01/15 7865331200 ag, looking No

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Page 1: Final 2015

Date Phone Number Issue Remote EstablishedSale (Yes/ No)03/01/15 5073040998Cx don't know user name and password for emailNo No03/01/15 3138050558 Screen issue No No03/01/15 9738969049 Need Microsoft Phone NoNo No03/01/15 7189724042 Very slow window xp, no internetNo No03/01/15 7204409733Cx want to know the printer is wireless or not.No No03/01/15 9495409711 Need disc for window No No03/01/15 9093741706 Cx want to find the lost phoneNo No03/01/15 3025149010want to transfer the photo form phone to PCYes No03/01/15 8032720157Cx want to know about the mother boardNo No03/01/15 5595158178 Prank call, abusive cx No No03/01/15 8179269188 Cx want to talk with IyogiNo No03/01/15 8128967365No internet, don't have time to fix it right nowNo No03/01/15 3866841212OSR installation, cx denied for supportNo No03/01/15 7243669613 Microsoft silver light issueYes No

04/01/15 2816850840 Microsoft Dynamics AX software Yes Yes04/01/15 9498006597Internet Explorer issue on gust accountNo No04/01/15 9204653795Keyboard and mouse are not workingYes No04/01/15 5129866788 Window startup issue Yes No04/01/15 7247856143 question about the RamNo No04/01/15 9728749128 Issue on Word 2007 Yes No04/01/15 5702593318Microsoft passowrd reset, not fixableNo No04/01/15 5595158739 Prank call No No04/01/15 3362023104Microsoft passowrd reset, does not allow to run anythingYes No

09/01/15 8024548439Cx want to know the price of window 7No No09/01/15 3864237338Unwanted software on the computerYes Yes09/01/15 7732811579 User profile issue Yes No09/01/15 7175765115 Outlook 2007 issue Yes Yes09/01/15 2626951131 Outlook setup on the window 7Yes No09/01/15 5599305109 Product key issue for officeNo No09/01/15 9013877490Not able to send the email on outlookYes No

10/01/15 6414300552 Screen resolution issueYes Yes10/01/15 9152521976 Speaker volume No No10/01/15 8184212616questin about window 8.1, don't have any issueNo No10/01/15 3035820800Cx want to know the price for the supportNo No10/01/15 4073106225 Register Customer No No10/01/15 4806990867 Window startup issue Yes No10/01/15 3034202314 Microsoft email account issueYes No10/01/15 9144282513Cx have question about window email, offer support cx disconnected the callNo No10/01/15 4063151417 Issue on Facebook Yes No

11/01/15 5106856360Gmail issue on outlook, only want to talk with MicrosoftNo No11/01/15 8582489404 Outlook email issue Yes Yes11/01/15 3135500297Internet issue , offer support cx deniedYes No11/01/15 7406093237 Microsoft Account passwordNo No11/01/15 8002662278Sound is not working on the computerNo No11/01/15 7156121016 Avast software issue Yes No11/01/15 3176546892 Prank call No No11/01/15 7865331200 follow up flag, looking free supportNo No

Page 2: Final 2015

11/01/15 4436032394Game issue and computer freezing upYes No

12/01/15 2487631438Office issue on mac, only want to talk with MicrosoftNo No12/01/15 2094237414cx was looking for the disc of window No No12/01/15 4783965085Outlook 2010 issue, offer support. Cx deniedYes No12/01/15 7273720261 Pop on the computer Yes Yes12/01/15 7865413997Cx want to desable the password on window 8No No12/01/15 2097685620 Ghost call No No12/01/15 7347887750Product key issue for office for macNo No12/01/15 5624841790 Wrong Number No No12/01/15 6624440071No internet, don't have time to fix it right nowNo No12/01/15 5017255138Admin password, don't have the discNo No12/01/15 2193136176Blue screen on the computer, offer support, cx deniedNo No12/01/15 8309283109 Cx want to talk with googleNo No12/01/15 2086310665questin about window 8.1, don't have any issueNo No12/01/15 9737489709Online Powerpoint issue, not fixableYes No12/01/15 8004699269 Xbox issue No No12/01/15 8183838796 Email issue Yes Yes12/01/15 9795516355 No boot, Hardware issueNo No12/01/15 7089221533Office setup issue, offer support cx deniedYes No

15/01/2015 8705011753 Office 2013 installationYes Yes15/01/2015 6024321819 file issue, offer support cx deniedYes No15/01/2015 4434156283Cx need information on the computerNo No15/01/2015 7036694864Cx asked where am I calling, then disconnected the callNo No15/01/2015 2157408891outlook issue, cx refuse to share the screenNo No15/01/2015 6062592991 email issue, not fixableYes No15/01/2015 7022103133 Looking for Microsoft No No15/01/2015 2703524201Email setup on the Mail, offer support. Cx deniedYes No15/01/2015 2703524201 Register Customer No No15/01/2015 9062816359 Surface tablet no boot No No15/01/2015 5128973873 No internet, don't want to fixNo No15/01/2015 6263458213 No internet, don't want to fixNo No15/01/2015 8655794814 No internet, don't want to fixNo No15/01/2015 2489615327 Outlook exchange issue, not fixableYes No

16/01/2015 8316884032Office 2013 installation on Mac, looking free supportYes No16/01/2015 7183797805 McaFee Charge issue No No16/01/2015 3189274484Favorites issue on Internet ExplorerYes Yes16/01/2015 7275176998 Only want to talk with AcerNo No16/01/2015 4124008775 Cx want to know what we do.No No16/01/2015 5735170591Print issue, offer support, cx deniedYes No16/01/2015 4157224981 IE issue on Surface TabletNo No16/01/2015 3374889967 Smartphone need to activateNo No16/01/2015 2122037410 Ghost call No No16/01/2015 4143553866 Scam call Yes Yes16/01/2015 8087694511 Register Customer No No16/01/2015 42329728744 sabrent usb flopy drive issueYes No16/01/2015 8439019217Cx want to transfer the file form laptop to nextbookNo No16/01/2015 6787631653slow computer, offer support, cx deniedYes No

17/01/2015 7184336696 Blue screen and hardware issueNo No

Page 3: Final 2015

17/01/2015 8177385205 Yahoo website issue Yes No17/01/2015 3609846924 How to do question No No17/01/2015 5038776960 question about the AVG softwareNo No17/01/2015 2092740239 Register Customer No No17/01/2015 5156612125 Register Customer No No17/01/2015 4023311663 Popup on the computerYes Yes17/01/2015 3015650554 Register Customer No No17/01/2015 8284781256Cx want to install the McAfee, offer support, cx deniedNo No17/01/2015 3369982802 Xbox issue No No17/01/2015 4076240104 Hardware issue on laptopNo No17/01/2015 2023280241 cx want to talk with MicrosoftNo No17/01/2015 2193548173 How to do question for phoneNo No17/01/2015 7607809749 Ghost call No No17/01/2015 2055313658 Apple Id issue, not fixableNo No17/01/2015 7027551707 HDMI cable issue No No17/01/2015 9189601370 Aol email account Yes No17/01/2015 4066975298 No internet No No

18/01/2015 2062343934Printer issue, offer support, cx deniedNo No18/01/2015 7085740740 Game issue on phone No No18/01/2015 2243451349 Need recovery disc for windowNo No18/01/2015 6097036178Don't have product key for office, offer diagnose cx deniedYes No18/01/2015 5052665722Scam call, cx denied to share the remoteNo No18/01/2015 4357520691Data content issue on file, offer support, cx deniedYes No18/01/2015 8609415004 No service on the phoneNo No18/01/2015 5049069425 No internet, don't have moneyNo No18/01/2015 9154431873Cx want to know about Toshiba App, denied to share the remoteNo No18/01/2015 8322722129Game issue and computer freezing up, offer support, cx deniedYes No18/01/2015 8053173195Window 7 password, don't have the discNo No18/01/2015 4693524005Operating system no found, don't have the discNo No18/01/2015 2192376106Cx purchased wrong product, want refundNo No18/01/2015 3154574899 Ghost call No No18/01/2015 2294151384Boot device missing, don't have the discNo No18/01/2015 2622123592 Prank call No No18/01/2015 2622123592 Prank call No No18/01/2015 7075289713 word issue Yes Yes

19/01/2015 8123291293 Webmail issue Yes Yes19/01/2015 7753841271 Surface tablet issue No No19/01/2015 3053002160Proxy server is not response, offer support, cx deniedNo No19/01/2015 7329256022Proxy server is not response, offer support, cx deniedNo No19/01/2015 3362806192Norton and Proxy server is not response, offer support, cx deniedNo No19/01/2015 8439924625Admin password, don't have the discNo No19/01/2015 4252447769Admin email password reset..offer support. Cx deniedNo No19/01/2015 6098288024 Graphic card issue No No19/01/2015 5048108614 Not able to download app on tabletNo No19/01/2015 5132235326 No boot, Hardware issueNo No19/01/2015 3306122043Office issue, refuse to share the screenNo No19/01/2015 5416202361 Billing issue with MicrosoftNo No19/01/2015 5014429074slow computer, offer support, cx deniedYes No

20/01/2015 4439080275 Microsoft Account passwordYes No

Page 4: Final 2015

20/01/2015 2482800734 Want to know the no for AsusNo No20/01/2015 8325348365 Don't have the disc for office 2010No No20/01/2015 6507960375 No internet No No20/01/2015 7172992239 Office 2013 installationYes Yes20/01/2015 2566035366 Need product key for officeNo No20/01/2015 4049021176 Microsoft Account passwordNo No20/01/2015 4026080150 Question about server No No20/01/2015 6093251357 window freezing up on startupNo No20/01/2015 7737631142 Microsoft Account passwordYes No20/01/2015 6192962381 Microsoft Account passwordNo No20/01/2015 9066355881 Need Microsoft Phone NoNo No20/01/2015 2059363180 Looking for Hp No No20/01/2015 2405007934 Window update issue Yes No

23/01/2015 2128313284Not able to receive the email, refuse to share the screenNo No23/01/2015 9144894864 Phone issue No No23/01/2015 4073424620Window is not genuine, Don't have product keyNo No23/01/2015 9156309932 Looking for Hp No No23/01/2015 7249142291Cx need information on the computerNo No23/01/2015 7188532854 andriod tablet processer issueNo No23/01/2015 7188532854Cx want to create Microsoft accountYes Yes23/01/2015 3233196019 Microsoft Headset issueNo No23/01/2015 6317727815 Ghost call No No23/01/2015 7605790179window crash dump issue on the computer, refuse for supportNo No23/01/2015 9103232205 digital phone issue No No23/01/2015 8188978826 Register Customer No No23/01/2015 5185620105Want refund for toshiba hard driveNo No23/01/2015 4056334653 Free security software issueYes No23/01/2015 3369494731 Speaker is not working on iPhoneNo No23/01/2015 2162151613 Register Customer No No23/01/2015 8459784779 No boot, Hardware issueNo No23/01/2015 2027027687 Office 2013 installationYes No23/01/2015 6208990820 tablet issue No No23/01/2015 6025618982Microsoft office 365, only want to talk with MicrosoftNo No23/01/2015 9168077837Word file issue, cx don't have the moneyYes No

24/01/2015 6185861011Physical memory dump error on the computerYes No24/01/2015 2076158349 Admin password issue Yes Yes24/01/2015 3195732078 Outlook issue Yes Yes24/01/2015 9728412370 Email issue Yes Yes24/01/2015 2075951065slow computer, offer support, cx deniedYes No24/01/2015 8553823652Voice test call from our orgnizationNo No

25/01/2015 8037769293Cx need information about history of browserNo No25/01/2015 8107356882 Vedio game issue No No25/01/2015 3184642759 Register Customer No No25/01/2015 2563205361Cx want to install Window 8.1 on Mac computerNo No25/01/2015 3158972495computer was not turning on, offer support, cx deniedYes No25/01/2015 8483912115 No boot, Cx disconnected the callNo No25/01/2015 9513459722 Netflix issue Yes No25/01/2015 6063755164 your pc ran into a problemNo No25/01/2015 6146868067 cx said wrong no No No

Page 5: Final 2015

25/01/2015 9544845527Mail merge issue, looking for free supportNo No25/01/2015 9035977412AOl Desktop issue, offer support, cx deniedYes No

26/01/2015 8189528033Office 2011 Product key is not validNo No26/01/2015 208197985 Office 2013 installationYes No26/01/2015 7573623006 Network droping issueYes No26/01/2015 4147221000 Xbox issue No No26/01/2015 7347487671 cx want free Microsoft officeNo No26/01/2015 8604363005 Office 2010 error Yes Yes26/01/2015 7602409694 Turbotax software installationYes Yes

27/01/2015 5133348380 No internet No No27/01/2015 3049195291 Black Screen on window 8No No27/01/2015 9202483046Webmail issue, new computer refuse to pay for supportYes No27/01/2015 4082272100 Cx have question about a softwareNo No27/01/2015 5414150170 Ghost call No No27/01/2015 5414150170cx want to setup Outlook, refuse to share the screenNo No27/01/2015 5095757914Cx want to create new email account with Business emailsNo No27/01/2015 4093892502 Outlook exchange issue, not fixableNo No27/01/2015 2696842563Looking for geeksquad as cx have support with themNo No27/01/2015 5017490944 Yahoo password on the phoneNo No27/01/2015 2093342757Office 2013 installation, already have suppor with MicrosoftYes No

30/01/2015 4842201108 Internet Driver issue Yes Yes30/01/2015 9017671038Office 2011 Product key is not validYes No30/01/2015 6075458627 Not able to open outlook websiteYes Yes30/01/2015 2083448300question about product key of office 2010No No30/01/2015 2519673130 tablet issue No No30/01/2015 7029131369 Hotmail website issue No No30/01/2015 7188125369 Office 2013 installationYes No

01/02/15 2126286073 Sprate Printer issue, No No01/02/15 9083625959 Outlook 2013 Yes Yes01/02/15 7029131554 Prank call No No01/02/15 8605618925 Black Screen on window 8 laptopNo No01/02/15 7275857403 Internet Explorer issue Yes Yes01/02/15 3309070770Virus on the computer, offer support, cx deniedYes No01/02/15 8187871299 Outlook 2007 issue Yes Yes01/02/15 2102891680 Register Customer No No

05/02/15 8137636380 No boot, office computerNo No05/02/15 6196743077 Cx website issue, not fixableNo No05/02/15 8136811182Xrl file formate issue, cx denied to provide the remoteNo No05/02/15 9417259748 Phone issue No No05/02/15 6783656589 Cx want to talk with YahooNo No05/02/15 6175664897 Microsoft Account passwordNo Yes05/02/15 3476185469 Ghost call No No05/02/15 2106500076issue with Window 8 and word pad, offer support cx deniedYes No05/02/15 2106500076 Outlook 2010 issue Yes Yes05/02/15 7862623713 Microsoft Account passwordNo No05/02/15 2252883605 Window boot issue No No05/02/15 8506020367 Office 365 Yes Yes

Page 6: Final 2015

05/02/15 6155610180 Register Customer No No05/02/15 7573012969Admin password issue, don't have the discNo No

06/02/15 5704700759Cx want to know the price for the supportNo No06/02/15 8594043729 Yahoo password on the phoneNo No06/02/15 6305486878 Oultook 2013 email configurationYes No06/02/15 3307271591 Ghost call No No06/02/15 4258828080 window phone issue No No06/02/15 3347961569Proxy server is not response, offer support, cx deniedNo No06/02/15 9418076878 Ad issue, slow computer, Yes No06/02/15 8596269198 Wrong Number No No06/02/15 2699654711Printer issue, virus on the computerYes Yes06/02/15 8162895024 Xbox issue No No06/02/15 7735678247 tablet issue No No06/02/15 5716459807 Black Screen on window 8No No

07/02/15 5203358543 Want to install window 8No No07/02/15 6082741479 Office 2013 installationYes Yes07/02/15 2319204665 Slow computer Yes Yes07/02/15 7067518025 Black Screen on window 8No No07/02/15 7034734523 Cx want to install Microsoft visioYes No07/02/15 9163997992 Want to revome iTune form PhoneNo No07/02/15 6314800508 Prank call No No07/02/15 6032610291Administrator account has been disabled Yes No07/02/15 8582624708 Password issue Yes No

08/02/15 8646142308 Wrong Number No No08/02/15 5419944524Cx said he have the support with lenovoNo No08/02/15 8043667177 No internet No No08/02/15 9125925345 Black Screen on window 8No No08/02/15 6414819121Scanner issue, offer support, cx already have supportYes No08/02/15 9108179368 Security software issueYes No08/02/15 2082970709 Cx want to install WebrootYes No08/02/15 7348953611 questin about word 2013 settingsNo No08/02/15 6024884377Proxy server is not response, offer support, cx deniedNo No08/02/15 4794667735 Office 2013 installationYes No08/02/15 7347821565Window 7 password, don't have the discNo No08/02/15 7065505354 Tablet issue, no boot No No

09/02/15 8049662290 Question about the SecurityNo No09/02/15 8106235755 Black Screen on window 8No No09/02/15 8033458892 Microsoft word file Yes No09/02/15 5732802538Mouse issue, refuse to share the computer screenNo No09/02/15 6067255995 Software isssue Yes Yes09/02/15 7575454033 Outlook 2007 issue Yes Yes09/02/15 3049195931 Ghost call No No09/02/15 7325652555 Aol password issue Yes No09/02/15 9257062059 Excel file formate issueYes No09/02/15 3049257319 Tuneup on the computerNo Yes

15/02/2015 3236024556cx want to know the price for adaptorNo No15/02/2015 8648796654 Office 2013 installationYes No

Page 7: Final 2015

15/02/2015 2034844793 Hardware issue on printerNo No15/02/2015 9195482400 wifi password isue No No15/02/2015 3178285844 How to do question No No15/02/2015 3477894590 software activation Yes No15/02/2015 8327981423Password issue on tablet, not fixableNo No15/02/2015 5095223678 Cx want to transfer the dataYes No15/02/2015 5179936652 Cx want to install Window 8No No15/02/2015 6265362586Virus on the computer, offer support, cx deniedYes No15/02/2015 9173234883 Prank call No No15/02/2015 5103224105 Apple Id issue, not fixableNo No

26/2/2015 9737867138 email issue offer support cx deniedYes No26/2/2015 9563880919Print issue, offer support, cx deniedYes No26/2/2015 2196771560 scam call, offer support, cx deniedNo No26/2/2015 5012851166 User profile issue No No26/2/2015 6788170414 Only want to talk with MicrosoftNo No26/2/2015 3525094221 Internet Speed issue Yes No26/2/2015 6784482335 Office 2010 error Yes No26/2/2015 7322975535 question about the dll errorNo No26/2/2015 5595153195 Prank call No No26/2/2015 7654523874 Scam call No No

27/2/2015 5706893173security issue, don't have time right nowNo No27/2/2015 6186550919 Networking issue No No27/2/2015 7065120225 Microsoft Account passwordNo No27/2/2015 8304383770 McaFee Charge issue Yes No27/2/2015 3368589142Print issue, offer support, cx deniedYes No27/2/2015 9373714092 Microsoft Account passwordNo No27/2/2015 8128707646 Ghost call No No27/2/2015 3042650591 Blue screen Yes Yes27/2/2015 3369063207Microsoft Account password, not fixableNo No27/2/2015 7572857050 How to do question No No27/2/2015 3233489056Outlook issue, refuse to share the screenNo No27/2/2015 9313196473 smartphone application issueNo No27/2/2015 4069451730 Office 2013 installationYes No27/2/2015 5032851608 scam call, offer support, cx deniedNo No27/2/2015 9192571925 Cx want to recover a lost fileNo No27/2/2015 9374834611 Office 2013 installationYes No27/2/2015 3108371567 Admin password issue No Yes27/2/2015 5618421493 Camera issue No No27/2/2015 6085018869 Xbox issue No No27/2/2015 3363841286 Oultook 2013 email configurationNo No27/2/2015 7172445780 How to do question No No27/2/2015 7068670188 Microsoft Account passwordNo No27/2/2015 3174500761 Password issue, Not fixableNo No27/2/2015 2127443264Printer cartege issue, offer support, cx deniedNo No27/2/2015 5052561962 New computer, account issueNo No27/2/2015 7248750817 Macinery issue No No27/2/2015 8328160102 Wrong Number No No27/2/2015 5178623060Office 2011, cx want to installed it my himselfNo No27/2/2015 5018424113 Baterry issue No No27/2/2015 9035954321 Webmail issue Yes No

Page 8: Final 2015

27/2/2015 7049008888 Need security programeNo No27/2/2015 5158673959 No internet No No27/2/2015 5012192434 Question about the product of officeNo No27/2/2015 3603781911Cx want to install the Driver for speaker in the comupterNo No

28/2/2015 3138053502 Office 2013 Key issue, not fixableYes No28/2/2015 7157453222 Key validation issue No No28/2/2015 3158223196 AVG Billing issue No No28/2/2015 6615881900 Email setup issue Yes No28/2/2015 2174987815 Wrong Number, cx want ItokNo No28/2/2015 7737194704 Need product key for officeNo No28/2/2015 2257696295 No internet No No28/2/2015 2023447441 Application issue No No28/2/2015 7738239591 Cx want to know about the supportNo No28/2/2015 5595158142 Ghost call No No28/2/2015 3305021605 Register Customer No No28/2/2015 3083892885 Ghost call No No28/2/2015 3862653595 TV issue No No28/2/2015 7195470515 Cx want to talk with BossNo No28/2/2015 7703951418Cx want to purchase the Laptop partNo No28/2/2015 7195470515Printer cartege issue, offer support, cx deniedNo No28/2/2015 6015171561 Cx want to do backup on the ipadNo No28/2/2015 6463263066 Baterry issue No No28/2/2015 3012101551 Office 2013 installationYes No28/2/2015 9712553775 Email verification issueNo No28/2/2015 6148990928 Xbox issue No No

01/03/15 3178391603 Window vista Product key issueNo No01/03/15 9726930673 Microsoft Account passwordNo No01/03/15 4024306376Window error issue, offer support, cx deniedNo No01/03/15 6305496768Microsoft account verification, not fixableNo No01/03/15 9417391398 Norton account issue, not fixableNo No01/03/15 8456426835 laptop is not charging No No01/03/15 6312694253 Xbox issue No No01/03/15 4122434478 Need dvd burner softwareYes No01/03/15 3038182424 Oultook 2013 email configurationYes No01/03/15 7654315303Word issue, offer support, cx deniedYes No01/03/15 2294603417Boot device missing, don't have the discNo No01/03/15 2032060282 Printer driver issue Yes Yes01/03/15 4123200269Microsoft office 365, only want to talk with MicrosoftYes No01/03/15 7187310753Admin password issue, don't have the discNo No01/03/15 4326384604Email account has been hacked, refuse to share the screenNo No01/03/15 6162456378 No internet No No01/03/15 2183433326 email issue not fixable Yes No

02/03/15 9414973132Cx want to register phone for incoming callsNo No02/03/15 7722253717Question about outlook, cx will call back, don't need support right nowNo No02/03/15 7864442525 Cx want to fix TV No No02/03/15 9732280491 Outlook 2010 Icon deleteNo No02/03/15 5618633250 Network server issue No No02/03/15 3474893789 Office Product key is not workingYes No02/03/15 6034463497 Office 2013 installationYes Yes

Page 9: Final 2015

02/03/15 9253496105 Printer hardware issue No No02/03/15 2702431094 Xbox issue No No02/03/15 2153373177 qustion about the imagesYes Yes02/03/15 8459011001Cx want to remove virus but don't have moneyNo No02/03/15 4088313178 How to do question No No02/03/15 2194874560Proxy server is not response, offer support, cx deniedNo No02/03/15 7028800944 Ghost call No No02/03/15 8187635305 Word file issue Yes No02/03/15 4103080420 Normal tuneup requiredYes Yes02/03/15 6232066504Microsoft Account password on phoneNo No

Date Phone Number IssueRemote EstablishedSale (Yes/ No)05/03/15 3364010029 AVG tuneup software issueYes No05/03/15 4692092554 Outlook setup No No05/03/15 4047250314 Display setting issue Yes No05/03/15 2408320382 How to do question No No05/03/15 2567150103 No internet on Window XPNo No05/03/15 6203440914 Microsoft Account passwordNo No05/03/15 2626333892 Nokia Phone issue No No05/03/15 2167128559 Microsoft office 2013 Yes No

09/03/15 9786819904 Microsoft Account passwordYes No09/03/15 7577010471 Online couse issue No No09/03/15 7066637940Scam call, refuse to share the screenNo No09/03/15 8509733429 wrong Product No No09/03/15 5419236900 Office 2010 Product key issueYes No09/03/15 9044123903 Lost email on iPad No No09/03/15 6097131847 Prank call No No09/03/15 4175463796 Webmail issue Yes Yes09/03/15 6465228354Cx need microsoft no to do complaint about technicianNo No09/03/15 8164297163 No boot on iPad No No09/03/15 2766884050 Yahoo server issue Yes No

09/03/15 7572200090 Office 365 installation Yes Yes

09/03/15 5015518020 File association issue Yes Yes

PHONE NUMBER CAMPAIGN REMOTE (Y/N) TYPE ISSUE5186308337 MPS-Blue Yes FREE SUPPORT cx want to verify the Microsoft email account6026878786 MPS-Blue No LOOKING FOR IYOGIDesktop monitor issue, cx want to talk with Iyogi4077308710 MPS-Google No OUT OF SCOPE ISSUE don't have the disc in order to install the window4103235363 MPS-Main No HOW TO ISSUENeed no of Microsoft8479279446 MPS-Google Yes FREE SUPPORT Scanner issue, offer support, cx denied2163711436 MPS-Rceipt NoREGISTER CUSTOMER REGISTER CUSTOMER 9702761484 MPS-APPS Yes SALE MADE Internet issue8137579678 MPS-Blue Yes FREE SUPPORT Scam Call, offer support, cx denied7177986353 MPS-Google NoLOOKING FOR DIFFERENT COMPANYcx want to talk with Lenovo for free support7033407772 MPS-Blue No OUT OF SCOPE ISSUE cx want to recover the lost document7202989323 MPS-Google No H/W ISSUE Keyboard is not working3239630417 MPS-Google No H/W ISSUE tablet is not charging6503624185 MPS-Blue Yes SALE MADEOffice installation

Page 10: Final 2015

5186356975 INS No GHOST CALL GHOST CALL8177268487 MPS-Main NoLOOKING FOR DIFFERENT COMPANYHDMI cable issue7184362676 MPS-Google NoLOOKING FOR DIFFERENT COMPANYCx want to talk with Microsoft2814190922 MPS CTA Yes NO FUNDSCx want to activate the software7067418143 MPS-Google No FREE SUPPORT Need free Microsoft office5085917623 MPS-Silver Yes FREE SUPPORT Password reset for Microsoft account2814820551 MPS-Blue No OUT OF SCOPE ISSUE Cx dialed wrong no2256151000 MPS-Blue NoLOOKING FOR DIFFERENT COMPANYcx want to talk with Cox for email, offer support, cx denied7025251358 MPS-Google NoLOOKING FOR DIFFERENT COMPANYlooking for qbc support2018736656 MPS-RED NoREGISTER CUSTOMER REGISTER CUSTOMER 6096321246 MPS-Blue YesOUT OF SCOPE ISSUE Need disc for office 20078032571343 MPS-MSN No GHOST CALL GHOST CALL8032571343 MPS-MSN No GHOST CALL GHOST CALL9376433499 MPS-Blue Yes SALE MADEPrinter drivers issue7403532499 MPS-Blue No OUT OF SCOPE ISSUE Admin password reset on window xp, don't have the disc6317374551 MPS-Google Yes SALE MADESlow computer, mouse is not working

3304927942 MPS-Blue Yes HOW TO ISSUEcx want to about Microsoft office, offer support, cx denied2154478558 MPS-Google No GHOST CALL GHOST CALL8777223755 MPS-Main No HOW TO ISSUEcx want to know about the support3307596945 MPS-Blue Yes FREE SUPPORT Office installation7818271717 MPS-GGLOLD No OUT OF SCOPE ISSUE Admin password on window 7, don't have the disc9702740707 MPS-Blue No FREE SUPPORT Window start up issue, offer support, cx want to talk with Microsoft7813268760 MPS-Blue YesOUT OF SCOPE ISSUE Word File issue, not fixable5088879814 MPS-Orange NoREGISTER CUSTOMER REGISTER CUSTOMER 9703888728 MPS-Google No FREE SUPPORT Wireless network issue8126862658 MPS-Rceipt NoREGISTER CUSTOMER REGISTER CUSTOMER 3179973662 MPS Pink No BILLING ISSUENorton billing issue6789674457 MPS-Google YesOUT OF SCOPE ISSUE server issue8602680251 MPS-Blue No OUT OF SCOPE ISSUE abusive cx 2073634025 MPS-Blue NoREFUSE TO SHARE REMOTE ACCESSRefuse to share the remote access and disconnected the call8034394822 MPS-Blue Yes SALE MADE window update9415864185 MPS-Blue YesOUT OF SCOPE ISSUE Corrupted disc

19/3/20154809414140 MPS-Blue NoREGISTER CUSTOMER REGISTER CUSTOMER 2032958692 MPS-Blue Yes FREE SUPPORT Office 2011 activation4408120051 MPS-Main No FREE SUPPORT Yahoo password reset6144710842 MPS-MSN YesLOOKING FOR DIFFERENT COMPANYOnline TV tuner support9163917897 MPS-Google YesLOOKING FOR MICROSOFT scam Call, offer support, cx denied4802656369 MPS-Blue Yes SHORT OF TIMEOffice 2013 issue, cx disconnected the call2144078319 MPS-Blue YesOUT OF SCOPE ISSUE looking for product key of office 20105416997379 MPS-Blue No OUT OF SCOPE ISSUE Boot file missing, don't have the disc6308537899 MPS-MSN No OUT OF SCOPE ISSUE No signal on the phone

Page 11: Final 2015

5129659115 MPS-Google NoLOOKING FOR DIFFERENT COMPANYCx want to talk with Asus only9105744642 MPS-Blue YesOUT OF SCOPE ISSUE Word File issue, not fixable2293001312 MPS-Blue YesOUT OF SCOPE ISSUE Cx want to transfer the folder of outlook to mac computer, not fixable issue4325590721 MPS Inc No OUT OF SCOPE ISSUE Need product key in order to activate the window 88019441792 MPS-Google No OUT OF SCOPE ISSUE cx said dialed the wrong no and disconnected the call7707849374 MPS-Blue No OUT OF SCOPE ISSUE cx want to know the university list under the Microsoft office 2013 university version

20/3/20157024025422 MPS-Blue Yes SHORT OF TIMEExcel file issue, offer support, cx don't have time right now to fix the issue.3193656250 MPS-RED Yes SALE MADEAuto save password on Internet explorer4174692199 MPS-Google No NO FUNDS No internet 4029819463 MPS-Google No OUT OF SCOPE ISSUE GHOST CALL2069461617 MPS-Blue No OUT OF SCOPE ISSUE want to activate the window 7 but don't have the key9723454666 MPS-MSN Yes SALE MADECan not move the documents from download folder3052185313 MPS-APPS No SHORT OF TIMEcx said I will call back and disconnected the call7039663167 MPS-Google No OUT OF SCOPE ISSUE Hardware issue on keyboard5094240219 MPS Inc No BILLING ISSUEXbox billing issue6822392521 MPS-Main No GHOST CALL GHOST CALL2018924671 MPS-Main No OUT OF SCOPE ISSUE cx dialed wrong no7155203690 MPS-Google Yes FREE SUPPORT Gmail issue, on tablet

21/3/20155184745791 MPS-RED NoLOOKING FOR DIFFERENT COMPANYcx dialed wrong no7653969161 MPS-MSN No OUT OF SCOPE ISSUE Need help on TV4079131373 MPS Inc No OUT OF SCOPE ISSUE Need product key for window 85197845002 MPS Pink No FREE SUPPORT how to do question on the Nexus phone55058670555 MPS-Blue Yes SALE MADE Scam Call, 5058670555 MPS-Blue No OUT OF SCOPE ISSUE Looking for different company9786647890 MPS-GGLOLD No OUT OF SCOPE ISSUE Window 7 admin password reset, don't have the disc2399971421 MPS-RED NoLOOKING FOR MICROSOFT cx only want to talk with Microsoft2399971421 MPS-RED No PRANK CALL Prank call4692915420 MPS-Main No OUT OF SCOPE ISSUE Hotmail password reset, no secondy option to reset the password 7347652571 MPS-Blue No OUT OF SCOPE ISSUE Xbox issue2155207501 MPS-Blue Yes SALE MADEOffice 2013 installation8507698080 MPS-Google Yes FREE SUPPORT Usb driver issue5034578837 MPS-Main NoLOOKING FOR DIFFERENT COMPANYLooking for different company7012001348 MPSAndroid No OUT OF SCOPE ISSUE Cx want to retrieve the text msg on phone

22/3/20156308000270 MPS-RED Yes FREE SUPPORT Outlook font setting6099211034 MPS-GGLOLD Yes NO FUNDSPrinter drivers issue4028128337 MPS-Blue No FREE SUPPORT Cx want to setup the email on the smart phone9563938688 MPS-Main No FREE SUPPORT No internet

Page 12: Final 2015

2538841310 MPS-Blue No NO FUNDS No internet 7168746793 MPS Pink No OUT OF SCOPE ISSUE Computer has been robbed cx want to trace it7038250153 MPS-Blue No OUT OF SCOPE ISSUE Xbox issue7733065779 MPS-Google NoREGISTER CUSTOMER REGISTER CUSTOMER 3016274410 MPS-Blue Yes FREE SUPPORT Touch pad is not working5714472233 MPS-RED No SHORT OF TIME No internet

23/3/20152149063246 MPS-RED No OUT OF SCOPE ISSUE Static sound on the phone while calling to some one else, not fixable issue on phone9312375916 MPS-Google No OUT OF SCOPE ISSUE Looking for PC medic2174272537 MPS-Blue NoREFUSE TO SHARE REMOTE ACCESSScam call. Don't want to provide the remote. Cx disconnected the call9145921169 MPS-Google Yes SALE MADEVirus issue, sale done7065487231 MPS-Google No SHORT OF TIMEemail issue, don't have the time right now2395790347 MPS-Blue NoLOOKING FOR DIFFERENT COMPANYAlready have support with someone else, only want to talk with that company8302393017 MPS Inc No OUT OF SCOPE ISSUE email issue, not fixable issue2132003026 MPS-RED No SHORT OF TIMEemail issue, don't have the computer right now, 7184781520 MPS-Blue Yes FREE SUPPORT Office 2010 activation6363467773 MPS-Blue YesOUT OF SCOPE ISSUE data issue, not fixable issue6015721626 MPS-Blue Yes SALE MADEOffice installation4195362768 MPS-MSN No FREE SUPPORT oovoo application issue on the tablet8069652304 MPS-Blue Yes SALE MADE Window 8 issue

26/3/20156465715850 MPS-APPS Yes NO FUNDSWindow 8 start up issue, offer support, cx don't have the money3608766940 MPS-RED NoREFUSE TO SHARE REMOTE ACCESSIssue on window 7 but refuse to share the screen4123035440 MPS-Blue No OUT OF SCOPE ISSUE Window 7 admin password reset, don't have the disc3232947092 MPS-Blue No NO FUNDSCx want to know about the attach a file in email2092928772 MPS-MSN No FREE SUPPORT looking support for computer, offer but cx disconnected the call9795576002 MPS-Blue No FREE SUPPORT Geeks quad agent called us to find the Microsoft account for customer3132650281 MPS-Google No OUT OF SCOPE ISSUE Need help on different device6154195724 MPS-Orange Yes NO FUNDSSoftware issue, offer support, cx don't have the money7634822783 MPS Pink No GHOST CALL GHOST CALL2087556255 MPS-RED Yes FREE SUPPORT Outlook issue, offer support, cx denied

27/3/20152145638777 MPS-Blue NoREGISTER CUSTOMER REGISTER CUSTOMER 9045355419 MPS-Blue Yes SALE MADE Office activation7817849877 MPS-Blue Yes NO FUNDSVirus issue, offer support, cx don't have the credit card right now5182429625 MPS-Blue No FREE SUPPORT Microsoft account password reset6055805255 MPS-Green No FREE SUPPORT No internet 8593710847 MPS-Main No SALE MADEMicrosoft account password reset7609776691 MPS-Blue No OUT OF SCOPE ISSUE Looking the key for office 20107737841686 MPS-Blue No OUT OF SCOPE ISSUE Window 8.1 is not computable with the computer which cx want to install9859810880 MPS-Blue No FREE SUPPORT Microsoft account password reset on admin of window 8.2076342613 MPS-Google No NO FUNDS Word file issue9702909011 MPS Inc YesOUT OF SCOPE ISSUE Looking key for office5208084565 MPS-Google No OUT OF SCOPE ISSUE question about the scam call but don't have the computer8165694763 MPS-Google Yes SALE MADE Virus issue

Page 13: Final 2015

28/3/20154022023668 MPS-Google No H/W ISSUE Battery issue on laptop3042642944 MPS-Blue No FREE SUPPORT Window file got corrupted3178819036 MPS-Blue Yes SALE MADEOutlook 2013 issue7123081426 MPS-Green No NO FUNDSWindow 7 start up issue9706281810 MPS-Blue No OUT OF SCOPE ISSUE Window 7 product key issue2169736520 MPS Pink NoLOOKING FOR DIFFERENT COMPANYOnly want to talk to Norton7248989615 MPS CTA Yes NO FUNDSSoftware activation, offer support, cx don't have the money.7065060897 MPS-Orange No GHOST CALL GHOST CALL6024482574 MPS-Blue No GHOST CALL GHOST CALL

29/3/20153215914952 MPS-Blue No OUT OF SCOPE ISSUE Cx want to talk to Manager for complaint about an agent4049668997 MPS-Google No FREE SUPPORT Blue screen on window xp2257694715 MPS-Google No OUT OF SCOPE ISSUE Dialup connection, not fixable issue7703743589 MPS-Aqua No OUT OF SCOPE ISSUE Boot issue on the phone4086774168 MPS-Google No FREE SUPPORT game issue, offer support,cx denied6166472846 MPS-Google No FREE SUPPORT Microsoft account password reset2104211811 MPS-Blue No OUT OF SCOPE ISSUE Looking the key for office 20032816080271 MPS-Blue Yes SALE MADEFont issue on the computer5104894616 MPS Inc Yes SALE MADEBlack screen on the computer and software issue9498318990 MPS-Silver Yes SALE MADE Outlook issue 6064233528 MPS-RED No OUT OF SCOPE ISSUE Window 7 admin password reset, don't have the disc9713009269 MPS-Google No H/W ISSUE Boot issue on the laptop2073634025 MPS-Blue No OUT OF SCOPE ISSUE Cx want free window 8.1

30/3/20152622555905 MPS-RED No HOW TO ISSUECx just have a question about the email8147773671 MPS-RED No OUT OF SCOPE ISSUE Looking for federal depart phone no4199082888 MPS-Google Yes NO FUNDSNo internet, offer support, cx don't have the money

17069925555 MPS-Green NoREGISTER CUSTOMER REGISTER CUSTOMER 2099512320 MPS-Google No OUT OF SCOPE ISSUE Window 7 admin password reset, don't have the disc4174595967 MPS-RED No HOW TO ISSUE Tablet issue

12288616972 MPS Pink NoLOOKING FOR DIFFERENT COMPANYOnly want to talk with MacAfee3364821600 MPS-Blue No NO FUNDS Internet issue7403775004 MPS-Blue No FREE SUPPORT Cx can not download the file from internet4079533588 MPS Inc No FREE SUPPORT No internet

02/04/157739282698 MPS-Blue Yes NO FUNDSScam call , offer support, cx don't have the money2094772826 MPS-MSN NoLOOKING FOR DIFFERENT COMPANYLooking for different company2178555654 MPS-Blue No OUT OF SCOPE ISSUE Window 7 admin password reset, don't have the disc8472154818 MPS-RED No OUT OF SCOPE ISSUE Need Microsoft corporate Phone No to complaint7732033008 MPS-Blue No OUT OF SCOPE ISSUE Cx want to know the price of office9703525005 MPS-Blue No OUT OF SCOPE ISSUE Transfer the data from old phone to new one5108466391 MPS-Blue Yes FREE SUPPORT Microsoft email password reset, offer support, cx denied

Page 14: Final 2015

9106750661 MPS-Google Yes SALE MADEVirus on the computer8147766303 MPS-Rceipt NoREGISTER CUSTOMER REGISTER CUSTOMER 2398238979 MPS-Blue No FREE SUPPORT Verify email 6468649744 MPS-Silver No FREE SUPPORT want to configure the email on outlook7133031102 MPS Inc NoLOOKING FOR MICROSOFT Only want to talk with Microsoft4694224275 MPS - Purple No SHORT OF TIMEIssue with McAfee while talking disconnected the call

03/04/156232669667 MPS-Silver Yes FREE SUPPORT Cx called us for the issue with Office email, offer support cx denied.3306085743 MPS-Main Yes NO FUNDSInternet explore is not working, offer support, cx need to confirm with husband7022563595 MPS-Google No FREE SUPPORT Window update issue on new computer.7326166959 MPS-Google No FREE SUPPORT No internet 3163213148 MPS-Blue No OUT OF SCOPE ISSUE server issue4356197477 MPS-Blue No OUT OF SCOPE ISSUE Looking Product key for office 20114847677190 MPS - Purple No OUT OF SCOPE ISSUE want to return the AVG software

100 MPS-Google No PRANK CALLPRANK CALL9723454666 MPS-Main NoREGISTER CUSTOMER REGISTER CUSTOMER 9738368737 MPS-Blue No OUT OF SCOPE ISSUE Password reset for Microsoft account, Not fixable4257651611 MPS-RED No OUT OF SCOPE ISSUE Cx can not understand5042475733 MPS-RED NoLOOKING FOR DIFFERENT COMPANYCx want to talk with Turbo Tax

04/04/152157135976 MPS-Main No OUT OF SCOPE ISSUE Xbox issue3053605076 MPS-RED Yes FREE SUPPORT Cx called us to delete the hotmail account.6186564455 MPS-Blue Yes FREE SUPPORT office 2013 installation, don't want to pay9046526439 MPS-Main No OUT OF SCOPE ISSUE window 7 admin password reset, don't have the disc2818567740 MPS-Google No OUT OF SCOPE ISSUE Fax issue and looking for geeksquad 7023533266 MPS-Google NoLOOKING FOR DIFFERENT COMPANYLooking for Intel for Mother Board issue8566518886 MPS-Google No OUT OF SCOPE ISSUE window 7 admin password reset, don't have the disc6193288801 MPS-Blue No OUT OF SCOPE ISSUE Looking Product key for office 20104193714567 MPS-Google Yes NO FUNDSGame issue, offer support, cx denied5624567064 MPS-Google YesOUT OF SCOPE ISSUE Looking for Asire IT support4064461162 MPS-Blue Yes SALE MADE Virus issue8328888295 MPS Inc YesOUT OF SCOPE ISSUE email issue, not fixable issue4233962523 MPS-Blue Yes NO FUNDSoffice issue, offer support, cx don't have the money

05/04/155407848979 MPS Inc No SHORT OF TIMEIssue on software, while talking cx disconnected the call.7853206950 MPS-Blue Yes FREE SUPPORT Office 2010 installation, offer support, cx need to confirm with husband3092142522 MPS-Google No OUT OF SCOPE ISSUE Minutes issue on phone7032001189 MPS-Blue Yes SALE MADEOffice 2013 installation4024740002 MPS-Blue No SALE MADE No internet 9062354707 MPS-RED No OUT OF SCOPE ISSUE Xbox issue9043103790 MPS-Blue Yes FREE SUPPORT Video is not working on tablet

Page 15: Final 2015

06/04/152108594004 MPS-Blue No OUT OF SCOPE ISSUE Admin password on window 8.1, but issue can not fixed.5154461739 MPS-Google No FREE SUPPORT No internet, offer support, cx denied5154149729 MPS-Google No FREE SUPPORT No internet, offer support cx denied9512574474 MPS-Google No OUT OF SCOPE ISSUE cx just asked the price for the support and then disconnected the call.5153412619 MPS-GGLOLD Yes SALE MADEOffice 2013 installation2815732141 MPS-Blue Yes SALE MADEOffice 2013 installation7153403672 MPS-Blue No FREE SUPPORT how to do question on one drive7153403672 MPS-Blue No OUT OF SCOPE ISSUE wrong no9152676596 MPS-Google No H/W ISSUE Keyboard is not working6197508366 MPS-Blue No OUT OF SCOPE ISSUE need disc for window 8.14178607301 MPS-Rceipt Yes SALE MADEHotmail website issue on Internet Explorer

09/04/152093697896 MPS-MSN Yes FREE SUPPORT att password issue, offer support cx already have support.7182618107 MPS-Google No GHOST CALL GHOST CALL3233338544 MPS-RED Yes NO FUNDSCx want to report to Microsoft for hacker, don't want to fix the computer.9186801414 MPS-Google No OUT OF SCOPE ISSUE Yahoo password reset, not fixable7085430719 MPS-Silver No OUT OF SCOPE ISSUE cx called us to give advise to made changes in outlook 20139044149828 MPS-Google Yes FREE SUPPORT Office 2013 installation7703713270 MPS-Google No SHORT OF TIME Scam Call, 9028909704 MPS-Main No H/W ISSUE no power on the computer3103244104 MPS-Blue NoLOOKING FOR DIFFERENT COMPANYAre you Microsoft3363587025 MPS-Google No OUT OF SCOPE ISSUE Yahoo password reset, not fixable4432520898 MPS-Blue Yes FREE SUPPORT Office installation, offer support, cx denied

10/04/154129611200 MPS-Main No FREE SUPPORT Are you Microsoft?8174889327 MPS-Google No BILLING ISSUEAol billing issue5136981051 MPS-Rceipt NoREGISTER CUSTOMER REGISTER CUSTOMER 5206860606 MPS-Blue No SHORT OF TIMENeed product key for office 2010, offer support, cx don't have time.2158705380 MPS-Main No FREE SUPPORT cx want to connect the printer with tablet4355251833 MPS-Blue Yes SALE MADE Scam Call, 5868464583 MPS-RED Yes SALE MADEPassword reset for Microsoft account6504383138 MPS-Silver No OUT OF SCOPE ISSUE Password reset for Microsoft account, Not fixable4803228914 MPS - Purple NoREFUSE TO SHARE REMOTE ACCESSNo internet 8456326109 MPS-Blue No SALE MADEFBI Virus on the computer6515001031 MPS Pink NoREFUSE TO SHARE REMOTE ACCESSNorton Software issue

11/04/158656881987 MPS-MSN Yes FREE SUPPORT Webroot issue, New computer, don't need support7024744525 MPS-Blue No OUT OF SCOPE ISSUE window vista activation issue, issue not fixable5126742000 MPS-Blue Yes SALE MADEOutlook 2013 issue2165709166 MPS-Silver Yes SALE MADEFishing email on Hotmail2022504263 MPS-Google No OUT OF SCOPE ISSUE Yahoo password reset, not fixable

Page 16: Final 2015

8172944777 MPS-RED Yes NO FUNDSExcel file, issue, offer support, cx denied5713385463 MPS-Aqua Yes NO FUNDSScreen resolution issue, offer support, cx denied

12/04/158452252466 MPS-Blue Yes SALE MADENeed help on window media player file6367288226 MPS-Google No PRANK CALLPRANK CALL3147330993 MPS-GGLOLD No H/W ISSUE Printer cartridges issue2565432244 MPS Pink No OUT OF SCOPE ISSUE Norton billing issue4013140575 MPS-Rceipt No GHOST CALL GHOST CALL7156342594 MPS-Google Yes FREE SUPPORT Outlook 2003 email issue

16/04/20157145253669 MPS-Green Yes H/W ISSUE DVD driver is not working2093044391 MPS-Blue Yes FREE SUPPORT File issue, offer support, cx denied9722988910 MPS-Blue Yes FREE SUPPORT word file issue5413243988 MPS-Main No FREE SUPPORT Phone issue7324310138 MPS-Google No FREE SUPPORT no internet6418200320 MPS-Main No FREE SUPPORT Recovery on the tablet8325695569 MPS-Blue Yes NO FUNDSWord File issue, not fixable7063081718 MPS-Main No OUT OF SCOPE ISSUE Boot file missing, don't have the disc6513435112 MPS-RED OUT OF SCOPE ISSUE how to do question on account

17/04/20152193951067 MPS-Google YesCALL DISCONNECTED / HANG UPScam call, while talking cx disconnected the call9166824646 MPS-Blue No OUT OF SCOPE ISSUE Are you Microsoft8482273113 MPS-Rceipt NoREGISTER CUSTOMER REGISTER CUSTOMER 8328089837 MPS-Blue No H/W ISSUE Tablet issue, no boot8174375982 MPS-MSN Yes SALE MADE Scanner issue4106615417 MPS-MSN Yes NO FUNDSOne drive issue, offer support, cx denied8508669824 MPS-Blue No FREE SUPPORT Microsoft account password reset9157643456 MPS-Blue Yes SALE MADEOffice 2011 activation4128231279 MPS-RED No SHORT OF TIMEquestion about the outlook3054411949 MPS-Blue No OUT OF SCOPE ISSUE Looking Product key for office 20102814820634 MPS Pink No FREE SUPPORT password reset for norton3036432200 MPS-Blue No OUT OF SCOPE ISSUE server issue7036231718 MPS Pink Yes NO FUNDSMcAfee issue, offer support, cx already have support with someelse7707033697 MPS-Blue Yes FREE SUPPORT window activation issue, offer support, cx don't want the support.6362714996 MPS-Silver Yes SALE MADE Hotmail issue

18/04/20153108212567 MPS-Blue NoREFUSE TO SHARE REMOTE ACCESSscam call, refuse to share the computer screen8604649786 MPS-Blue Yes FREE SUPPORT Flash Player is not working, offer support, cx denied8436950727 MPS - Purple Yes FREE SUPPORT Internet explorer issue, offer support.6183773075 MPS-Blue No NO FUNDSWindow update issue on new computer.2566528330 MPS-Google No OUT OF SCOPE ISSUE Admin password on window 7, don't have the disc3035791075 MPS-Google Yes NO FUNDSEpson printer issue9134007123 MPS-Google Yes SALE MADEOutlook 2013 issue

Page 17: Final 2015

5855969607 MPS-Google No OUT OF SCOPE ISSUE Xbox issue6193868257 MPS-Blue Yes FREE SUPPORT Office 2010 product key issue, offer support, cx denied9178918885 MPS-Blue No PRANK CALLPRANK CALL9414239661 MPS-Blue YesOUT OF SCOPE ISSUE word file issue, not fixable

19/04/20155863433812 MPS-Main Yes FREE SUPPORT office activation on new computer.9072442457 MPS-RED NoREFUSE TO SHARE REMOTE ACCESSemail issue, refuse to share the screen3186240781 MPS Pink No OUT OF SCOPE ISSUE While talking call got disconnected, try call back, not done3252654458 MPS-RED Yes FREE SUPPORT Internet explorer issue, already have support6176718312 MPS-Google No OUT OF SCOPE ISSUE Boot file missing, don't have the disc2143176537 MPS-Blue Yes NO FUNDSword activation issue, offer support, cx need to confirm with wife.7185617937 MPS-MSN NoLOOKING FOR GEEKSQUADLooking for Geeksquad2032929323 MPS-Blue No FREE SUPPORT Internet explore is not working, offer support7575377679 MPS-RED No OUT OF SCOPE ISSUE Call got disconnected from other technician9165957827 MPS-Google No GHOST CALL GHOST CALL5753234958 MPS-Blue No OUT OF SCOPE ISSUE While talking call got disconnected, try call back, not done4102800341 MPS-APPS No OUT OF SCOPE ISSUE wiled cleaner phone no8048630729 MPS-Rceipt No FREE SUPPORT No internet 5624336731 MPS-Blue Yes NO FUNDSBase filtering engine is missing on the computer.2095448852 MPS-MSN No OUT OF SCOPE ISSUE wrong no8186579355 MPS-Blue No FREE SUPPORT how to use the header and fotter in word file.6189743164 MPS-Aqua No OUT OF SCOPE ISSUE Cx said never mind and disconnected the call9495825602 MPS-Google NoLOOKING FOR DIFFERENT COMPANY Only want to talk with lenovo5017253000 MPS-Google No FREE SUPPORT cx want to install an app on Phone.2408838887 MPS-Google No OUT OF SCOPE ISSUE email issue, don't have the computer right now, 2018924671 MPS-MSN Yes NO FUNDSslow computer, offer support, cx denied9043229522 MPS-GGLOLD Yes FREE SUPPORT software issue on the computer, offer support, cx denied

22/04/20159897723100 MPS-Blue Yes FREE SUPPORT Monitor issue, offer support, cx denied2156098512 MPS - Purple No HOW TO ISSUEquestion about the Norton renewal6014025943 MPS-Blue No FREE SUPPORT Looking for free office.5089356813 MPS-Google NoCALL DISCONNECTED / HANG UPWhile talking call got disconnected, try call back, not done6087983744 MPS-Blue NoREFUSE TO SHARE REMOTE ACCESSscam call, brand new computer, refuse to share the screen5865063117 MPS-Google No OUT OF SCOPE ISSUE Program Disc is not compatible with the window.5177413133 MPS-Blue Yes NO FUNDS Scam Call, 5732436653 MPS-Google No OUT OF SCOPE ISSUE Need Toshiba phone no5193745127 MPS-Silver NoREFUSE TO SHARE REMOTE ACCESShow to do question on account4042336409 MPS-MSN YesOUT OF SCOPE ISSUE email issue, not fixable issue3077334043 MPS-MSN No OUT OF SCOPE ISSUE KSL server issue2244653024 MPS-Blue NoREFUSE TO SHARE REMOTE ACCESSScaner issue, offer support, cx denied6159411155 MPS-MSN NoLOOKING FOR DIFFERENT COMPANYCx said wrong no and disconnected the call3238738999 MPS-Silver No FREE SUPPORT outlook email issue, offer support, cx disconnected the call8584882681 MPS-Blue NoLOOKING FOR MICROSOFT Only want to talk with Microsoft6167768556 MPS-Main No OUT OF SCOPE ISSUE cx said no thank you and disconnected the call5095526600 MPS-Google NoLOOKING FOR DIFFERENT COMPANYCx want to talk with Sprint5192729674 MPS-RED Yes NO FUNDSCx want to save the user name and password on the IE, offer support, cx denied7409625642 MPS-Google Yes SALE MADEGmail password issue

Page 18: Final 2015

8643767475 MPS-Blue No SHORT OF TIMEquestion about the window phone2563357015 MPS-Blue Yes SALE MADE Virus issue

23/04/20152078829846 MPS-Google Yes SALE MADE Webmail issue8656579858 MPS-Blue No OUT OF SCOPE ISSUE Data recovery from Drive issue, not fixable9058925162 MPS-Main No OUT OF SCOPE ISSUE Need United Kingdome phone directory8303053024 MPS-MSN No OUT OF SCOPE ISSUE Dial tone issue on phone7073672201 MPS-Blue YesOUT OF SCOPE ISSUE Cx want to activate the office 2011 but don't have the key9528973706 MPS-MSN No LOOKING FOR IYOGICx want to talk with Iyogi3369181148 MPS-Blue No OUT OF SCOPE ISSUE Phone issue7166022657 MPS-Blue Yes NO FUNDSInternet explorer issue, offer support, cx denied7082073270 MPS-Google No OUT OF SCOPE ISSUE Question about setting of email but don't have the computer right now

18007092726 MPS-Main No FREE SUPPORT No internet 7707035356 MPS-Blue No OUT OF SCOPE ISSUE Need user manual for Toshiba computer9786630296 MPS-RED Yes SALE MADE Email Issue6038189441 MPS-Google No OUT OF SCOPE ISSUE Quicken check issue9168217549 MPS-Green No FREE SUPPORT Printer issue9169289982 MPS-MSN No OUT OF SCOPE ISSUE Digital Camera issue7737324316 MPS - Purple No SALE MADE Restore issue

24/04/20153186860413 MPS-Blue Yes NO FUNDSKeyboard and drive issue, offer support cx denied8597579533 MPS-Blue No FREE SUPPORT Email password reset6033321710 MPS-Google No OUT OF SCOPE ISSUE Billing issue with someone else2125624141 MPS-Google No OUT OF SCOPE ISSUE Phone issue, not fixable7275610331 MPS-Blue Yes FREE SUPPORT Office 365 activation6464094352 MPS-Google No FREE SUPPORT software issue, offer support, cx don't have the money5593180759 MPS-Google No NO FUNDSInternet explore is not working, offer support3528127369 MPS-Google No OUT OF SCOPE ISSUE looking for Microsoft phone no3153743751 MPS-Green NoREFUSE TO SHARE REMOTE ACCESSPrinter issue9729485875 MPS-Blue No FREE SUPPORT Microsoft password reset offer support, cx disconnected the call4048120310 MPS-Silver NoREGISTER CUSTOMER REGISTER CUSTOMER 2704075867 MPS-Blue YesOUT OF SCOPE ISSUE Product key issue on office 20103362595652 MPS-Google No OUT OF SCOPE ISSUE GPS devise issue3048382682 MPS-RED NoLOOKING FOR DIFFERENT COMPANYLooking for Pogo7062296460 MPS-Google Yes NO FUNDSFiles issue, offer support, payment diclined

25/04/2015

6098844122 MPS-Google Yes NO FUNDS

Browser issue, offer support, cx

denied

Page 19: Final 2015

4232206159 MPS-Rceipt No

4175441112 MPS-Main Yes

8064078643 MPS-Main No

4122766053 MPS-Green No NO FUNDS

9038842997 MPS-Blue Yes

8168209008 MPS-MSN No

8017360045 MPS-Main No

6308863187 MPS-Google No

8583447857 MPS-Google No

3173743491 MPS-Silver No

8479979981 MPS-Blue No

5012289637 MPS-MSN No

9092733127 MPS-Google No

5107502515 MPS-Blue No

OUT OF SCOPE ISSUE

Billing issue with someone

elseOUT OF SCOPE ISSUE

Office 2007 key is not working

OUT OF SCOPE ISSUE

Admin password on window 7,

don't have the disc

Printer driver, no fund right

now

FREE SUPPORT

Office installation,

offer support, brand new computer.

LOOKING FOR

GEEKSQUAD

Looking for Geek squad

OUT OF SCOPE ISSUE

Cx want to recover the

contact list on phone.

FREE SUPPORT

Cx want to connect the CD derive

with laptop'OUT OF SCOPE ISSUE

Phone issue, not fixable

OUT OF SCOPE ISSUE

Cx called us to remove the LMI remote

session

FREE SUPPORT

Admin email password

block, offer support, cx

denied

LOOKING FOR

DIFFERENT COMPANY

Looking for Geek squad

FREE SUPPORT

Cx is not able to Login in his router.

OUT OF SCOPE ISSUE

Xbox game control issue

Page 20: Final 2015

7272388792 MPS-Blue No

9513151712 MPS-Blue No

9513151712 MPS-Blue No

9259995534 MPS-MSN Yes Game issue.

6162387755 MPS-MSN No

7706498255 MPS-Google No

2083904687 MPS-Google No NO FUNDS

26/04/20159736257471 MPS-Main Yes SALE MADEOffice installation7659605329 MPS-Blue No OUT OF SCOPE ISSUE Xbox issue7704633748 MPS-Blue NoREFUSE TO SHARE REMOTE ACCESSCx want to purchase the outlook8455518658 MPS-Blue Yes SALE MADE word file issue7818992018 MPS-Silver Yes NO FUNDSOutlook 2010 issue, offer support, cx denied4078468003 MPS-MSN NoLOOKING FOR DIFFERENT COMPANYLooking for different company9198090573 MPS-Google No OUT OF SCOPE ISSUE Amazon fire stick issue4146998741 MPS-Blue No OUT OF SCOPE ISSUE Xbox issue7753016303 MPS-Silver No FREE SUPPORT admin email password block, offer support, cx denied9204378202 MPS-RED Yes FREE SUPPORT Scam Call, 4232132965 MPS-RED No SHORT OF TIME Email Issue9204378202 MPS-RED No FREE SUPPORT Email issue, offer support, cx denied4232132965 MPS-RED No NO FUNDS No internet 7066913314 MPS-Google No NO FUNDSoutlook 2010 issue, offer support, cx denied6194962400 MPS-Google No FREE SUPPORT File increption on the laptop4063882429 MPS-RED Yes FREE SUPPORT Outlook 2003 setup, offer support, cx have new computer.3104079499 MPS-Silver No NO FUNDSoutlook email password reset2027043527 MPS-Google No OUT OF SCOPE ISSUE Beat music issue on phone5087753719 MPS Pink NoLOOKING FOR DIFFERENT COMPANYOnly want to talk with Kespersky

29/04/20155103938347 MPS - Purple Yes NO FUNDSCx want to find the setup of Norton, offer support, cx denied2023384514 MPS Pink No OUT OF SCOPE ISSUE Only want to talk with Norton3867384254 MPS-RED Yes FREE SUPPORT Microsoft account password reset8605634639 MPS-MSN NoLOOKING FOR GEEKSQUADOnly want to talk with Geek Squad8708453122 MPS-Silver Yes FREE SUPPORT Outlook 2010 issue, offer support cx denied5012265034 MPS-Google Yes NO FUNDSbrowsers are not working, offer support, cx denied

FREE SUPPORT

While install the window,

its stuckOUT OF SCOPE ISSUE

Server data base question

OUT OF SCOPE ISSUE

Server data base question

SALE MADE

HOW TO ISSUE

Cx want to know the

external hard drive

HOW TO ISSUE

Cx want to support price

cx want to setup email

on the iPhone.

Page 21: Final 2015

2626772327 MPS CTA Yes SALE MADESoftware Activation8314409223 MPS-Blue No OUT OF SCOPE ISSUE Need product key for office 20118314409223 MPS-Blue No GHOST CALL GHOST CALL8506537101 MPS-Blue No HOW TO ISSUEcx want to know the support plans5093751076 MPS-MSN Yes NO FUNDSCx called for browser issue, offer support, cx denied2034642015 MPS-Blue Yes H/W ISSUE Word file issue, cx disconnected the call.8058965458 MPS-MSN NoLOOKING FOR DIFFERENT COMPANYLooing for different company5103005618 MPS-Blue NoREFUSE TO SHARE REMOTE ACCESSScam Call,

13219877166 MPS-Blue No H/W ISSUE How to download file from youtube6023997411 MPS-Blue Yes FREE SUPPORT iCloud issue, offer support, cx denied8088421881 MPS-Google NoLOOKING FOR DIFFERENT COMPANYLooking for bestbuy5307234487 MPS-Blue YesOUT OF SCOPE ISSUE word file issue, 7083430660 MPS-MSN NoLOOKING FOR GEEKSQUADLOOKING FOR GEEKSQUAD6314755895 MPS-Google Yes FREE SUPPORT AOL issue, offer support, cx denied6466698312 MPS-Blue Yes SALE MADE Scam Call,

30/04/20159545323166 MPS-Google Yes FREE SUPPORT Browser issue, cx don't want to fix.4178393975 MPS-Main Yes SALE MADEOutlook 2003 email issue4172146168 MPS-Google Yes SALE MADE Virus issue7084992599 MPS-Main Yes SALE MADEOutlook email issue4782356257 MPS CTA Yes SALE MADESoftware Activation2406028648 MPS-Google Yes FREE SUPPORT Headphone issue8652790764 MPS-Main No H/W ISSUE no boot disc has been didected

01/05/158172049186 MPS-Google No NO FUNDSAol email issue on the tablet6812659111 MPS-MSN No OUT OF SCOPE ISSUE Networking issue5058313830 MPS-GGLOLD No GHOST CALL GHOST CALL5202970551 MPS-Blue NoLOOKING FOR MICROSOFT Only want to talk with Microsoft9105788249 MPS-Blue No OUT OF SCOPE ISSUE Cx want to cancel office 20139784753485 MPS-Orange No OUT OF SCOPE ISSUE TV remote issue.2012103021 MPS-Blue No GHOST CALL GHOST CALL9122711141 MPS-Silver No OUT OF SCOPE ISSUE while talking call got disconnected8054592921 MPS-RED Yes NO FUNDSCx want to create the email id, offer support, cx denied4135963971 MPS-Google No OUT OF SCOPE ISSUE Product key issue on office 20079858794641 MPS-Blue Yes SALE MADE Printer issue6186605909 MPS-Google NoREGISTER CUSTOMER REGISTER CUSTOMER 8185847246 MPS-Blue NoREGISTER CUSTOMER REGISTER CUSTOMER 4432621040 MPS-Green No OUT OF SCOPE ISSUE cx said wrong no and disconnected the call8016953906 MPS-Google No FREE SUPPORT email issue on the phone.3142777273 MPS-Blue Yes SALE MADEinstall the driver of the printer2018941794 MPS-Blue YesOUT OF SCOPE ISSUE cx want to recover the deleted email9257272443 MPS-Google No OUT OF SCOPE ISSUE Email issue, not fixable

02/05/157607727598 MPS-Blue No FREE SUPPORT MSN email issue on iPad5019845058 MPS-Main Yes NO FUNDS Printer issue

Page 22: Final 2015

9168217726 MPS Inc Yes NO FUNDSBlue screen issue, offer support, cx denied3179144121 MPS-Blue Yes FREE SUPPORT Open office issue8705201672 MPS-APPS Yes NO FUNDSVirus and my faster pc issue,2489324068 MPS-Blue No FREE SUPPORT Microsoft email password reset6147471419 MPS-Blue No SHORT OF TIMEwindow xp difragment issue.4079290314 MPS-Blue No FREE SUPPORT Cx want free email account

03/05/156098287528 MPS-Silver No FREE SUPPORT admin email password block, offer support, cx denied

03/05/154409339589 MPS-Blue Yes NO FUNDSWireless network driver issue, offer support, cx denied3104598397 MPS-Blue No FREE SUPPORT word file issue, 3017864382 MPS-Rceipt NoREGISTER CUSTOMER REGISTER CUSTOMER 2069373014 MPS-RED Yes NO FUNDSoutlook issue, offer support, no funds6154247728 MPS-Google Yes NO FUNDSWord file issue, offer support, no funds3162885678 MPS-GGLOLD No BILLING ISSUEHp billing issue6149464527 MPS-Google NoLOOKING FOR DIFFERENT COMPANYLOOKING FOR DIFFERENT COMPANY2062410212 MPS-RED No HOW TO ISSUECx just want to know the charge for support4076711945 MPS-MSN No OUT OF SCOPE ISSUE Credit card stolen5098933473 MPS-Blue No OUT OF SCOPE ISSUE need product key for office 2003

07/05/152154551301 MPS-Google Yes SALE MADE Excel file issue7177598587 MPS-Blue Yes FREE SUPPORT Office installation9042355748 MPS-Aqua No FREE SUPPORT Window update issue on new computer.4403273509 MPS Pink No OUT OF SCOPE ISSUE Need refund for Norton7036261332 MPS-Google NoLOOKING FOR DIFFERENT COMPANYCx want to talk with Microsoft

08/05/152056371774 MPS-Blue Yes NO FUNDS Office installation4349606177 MPS-MSN NoLOOKING FOR DIFFERENT COMPANYLOOKING FOR DIFFERENT COMPANY4017412489 MPS-Silver No FREE SUPPORT Account locked on phone6063714272 MPS-Google No OUT OF SCOPE ISSUE TV box issue2144692500 MPS-Blue No BILLING ISSUEMicrosoft billing issue9084158023 MPS-MSN No BILLING ISSUEBilling issue with logmein4192361185 MPS-RED Yes SHORT OF TIMEOutlook 2013 issue9795753478 MPS-Blue Yes FREE SUPPORT Office installation

72892509 MPS-Blue No OUT OF SCOPE ISSUE Office 2007 key is not working

09/05/152128651653 MPS-MSN NoREFUSE TO SHARE REMOTE ACCESSoutlook issue, offer support, denied7812337009 MPS-Blue Yes SALE MADE Webmail issue9415754008 MPS-Main YesOUT OF SCOPE ISSUE cx want to delete a video from youtube2037278185 MPS-Rceipt No OUT OF SCOPE ISSUE Cx want to recover the lost word documents2162873536 MPS-RED Yes NO FUNDSMicrosoft account password issue, offer support, cx denied

Page 23: Final 2015

2524421682 MPS-Google No OUT OF SCOPE ISSUE Issue on Amazon Kindel

11/05/156024816831 MPS-Green No OUT OF SCOPE ISSUE Hard drive locked8622280476 MPS-RED No OUT OF SCOPE ISSUE Cx is not able to speak english5736809748 MPS-RED Yes FREE SUPPORT Outlook issue, offer support, brand new computer.2153431438 MPS-Green No H/W ISSUE Hardware issue on the keyboard of the laptop5614659150 MPS Inc Yes SALE MADE word file issue2393487831 MPS-Google NoREFUSE TO SHARE REMOTE ACCESSPassword reset for doller software4802525250 MPS-Aqua No H/W ISSUE cartiage issue on the printer3346631733 MPS-Google No FREE SUPPORT Spam emails issue on the phone5308721062 MPS-Blue No SHORT OF TIMEUpdate issue, don't have time right now4072861002 MPS-RED NoREGISTER CUSTOMER REGISTER CUSTOMER 7207081295 MPS-Blue Yes FREE SUPPORT user profile issue, looking for free support7695243059 MPS-Google No OUT OF SCOPE ISSUE Xbox Game issue.2146637279 MPS-Google No OUT OF SCOPE ISSUE Not able to understand7156570370 MPS-Silver NoREFUSE TO SHARE REMOTE ACCESSWebmail issue from school website, don't want to provice remote3043658920 MPS-Google No OUT OF SCOPE ISSUE Password reset, not fixable.6077235341 MPS-RED No OUT OF SCOPE ISSUE Server data base question7034904095 MPS-Blue No HOW TO ISSUE Phone issue4178823835 MPS-RED NolOOKING FOR DIFFERENT COMPANYLooking for different company8658091278 MPS-Aqua No H/W ISSUE Hardware issue with harddrive and boot manager9494571167 MPS-RED NoREFUSE TO SHARE REMOTE ACCESSoutlook question3342324314 MPS-Blue No SHORT OF TIMENo internet, while talking cx disconnected the call.5129439822 MPS-MSN NoLOOKING FOR DIFFERENT COMPANYLooking for Shoutkeys tech support

14/05/20152393487831 MPS-Google No OUT OF SCOPE ISSUE No voice from cx side.4322609395 MPS-Google No FREE SUPPORT Password reset on the phone for google account9255771797 MPS Inc No FREE SUPPORT Password reset on the phone.5077644084 MPS-Green Yes H/W ISSUE Speakers are not working7012150991 MPS - Purple Yes NO FUNDSPop up on the computer4694805883 MPS-Blue Yes HOW TO ISSUECx want to setup the pst file in to the outlook, need to confirm with Boss2626714052 MPS-Blue No OUT OF SCOPE ISSUE hotmail password reset, not fixable6033410405 MPS Ruby No OUT OF SCOPE ISSUE Computer is not booting4152520600 MPS-Blue YesOUT OF SCOPE ISSUE need product key for window 78122010181 MPS-Google No OUT OF SCOPE ISSUE Power supply issue2147838069 MPS-Silver Yes NO FUNDSOutlook 2011 pst file issue.8152295522 MPS-Blue No H/W ISSUE Keyboard issue

15/05/20154018459064 MPS-Green No H/W ISSUE Screen is flicring3092753001 MPS-Google No OUT OF SCOPE ISSUE Cx want to talk to Microsoft about the charge on the card3174391536 MPS-Blue No NO FUNDSAdmin password reset on Microsoft account5185702094 MPS-Green No H/W ISSUE No boot on the computer7327387478 MPS-Blue Yes SALE MADEOultook 2011 issue

Page 24: Final 2015

4104655807 MPS-Blue Yes FREE SUPPORT Image issue on the window 8

EMP ID AM/DMNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 Manager

16/05/2015No No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 Manager

No No No 17/05/2015No No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 Manager

Page 25: Final 2015

No No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 ManagerNo No No Qua04047 Manager

21/05/2015No No 6027058378 Qua04047 ManagerNo No 5128680074 Qua04047 Manager

Deborah [email protected] 4062853134 Qua04047 ManagerNo No 5082550534 Qua04047 Manager

Frances Irwin No 4123279374 Qua04047 ManagerDanny [email protected] 2142541045 Qua04047 Manager

No [email protected] 4196318892 Qua04047 Managereursell jett [email protected] 8056471381 Qua04047 Manager

No No 3126641979 Qua04047 ManagerJoe Wells [email protected] 7123328196 Qua04047 Manager

Bob Carrell [email protected] 6157818743 Qua04047 ManagerNo No 3168368394 Qua04047 ManagerNo No 7817841556 Qua04047 Manager

Celia Hennessey [email protected] 9724140197 Qua04047 ManagerCharles Farr [email protected] 9166125121 Qua04047 Manager

jack amin [email protected] 4076225037 Qua04047 ManagerHelen Doyle [email protected] 7048579894 Qua04047 Manager

No No 5108787113 Qua04047 Manager

22/05/2015Eldred Johnson [email protected] 3175429360 Qua04047 Manager

No No 2073101931 Qua04047 ManagerHelen Herrick [email protected] 5855546383 Qua04047 Manager

No No 6414464488 Qua04047 ManagerKurt Dinkelmeyer [email protected] 9733351664 Qua04047 Manager

Kait Huder [email protected] 6094176029 Qua04047 Manager Trish Geisel [email protected] 6027941279 Qua04047 Manager

Mary fachson No 3038083649 Qua04047 ManagerNo No 9012924358 Qua04047 ManagerNo No 7184098620 Qua04047 Manager

Jim Miller [email protected] 2129949584, 9178618781Qua04047 ManagerNo No 2157936013 Qua04047 ManagerNo No 8552581375 Qua04047 Manager

Ebony Storrs [email protected] 2162029673 Qua04047 ManagerFrederick E. Powel [email protected] 3012933625 Qua04047 Manager

23/05/2015Brentten Cross [email protected] 2246167230 Qua04047 Manager

No No 4197532252 Qua04047 ManagerRay Peters [email protected] 5853524005 Qua04047 Manager

No No 7063752274 Qua04047 ManagerNo No 8608278583 Qua04047 ManagerNo No 8594663871 Qua04047 Manager

Page 26: Final 2015

No No 8472721361 Qua04047 ManagerNo No 9083444174 Qua04047 Manager

Don Parish [email protected] 2817801700 Qua04047 ManagerWorku Asressie [email protected] 7734032031 Qua04047 Manager

No No 7272907486 Qua04047 ManagerNo No 7655926881 Qua04047 Manager

patrick james [email protected] 9543305966 Qua04047 ManagerNo [email protected] 2299770017 Qua04047 Manager

Dana Eisenring [email protected] 8058421202 Qua04047 Manager2058798815 Qua04047 Manager

24/05/2015No No 5073630411 Qua04047 Manager

Robyn Young [email protected] 3154402552 Qua04047 ManagerNo No 7163489738 Qua04047 ManagerNo No 9089254059 Qua04047 ManagerNo amandacooper2188@outlook 7245038421 Qua04047 ManagerNo No 2672485869 Qua04047 ManagerNo No 7169399119 Qua04047 Manager

Anthony Doney [email protected] 4107251728 Qua04047 Managerdavid corcoran [email protected] 7572711547 Qua04047 Manager

No No 9377338274 Qua04047 Managerconstance bryan [email protected] 9176766469 Qua04047 Manager

No No 2025500201 Qua04047 ManagerNo No 7865647022 Qua04047 ManagerNo No 3527457643 Qua04047 ManagerNo No 7705304344 Qua04047 Manager

Lorenzo Hilliard [email protected] 2024895029 Qua04047 ManagerNo No 8016334832 Qua04047 ManagerNo No 9803391441 Qua04047 Manager

27/05/2015No No 9207461288 Qua04047 ManagerNo No 2812820681 Qua04047 Manager

George stephenson [email protected] 2525376331 Qua04047 ManagerNo No 2402430042 Qua04047 Manager

Olufunmi [email protected] Qua04047 Manager

No No 1.8004E+10 Qua04047 ManagerNo No 3479812194 Qua04047 ManagerNo No 4257881760 Qua04047 ManagerNo No 5854154887 Qua04047 Manager

Aaron Schwarzman [email protected] 7186149426 Qua04047 ManagerNo No 6158929399 Qua04047 ManagerNo No 9038755997 Qua04047 ManagerNo No 8506885542 Qua04047 ManagerNo No 4065706828 Qua04047 ManagerNo No 8564233128 Qua04047 Manager

Sherrie Phifer [email protected] 2056865393 Qua04047 Manager

Page 27: Final 2015

Gina Tutwiler [email protected] 5024293416 Qua04047 ManagerGreg Hanson [email protected] 5172422405 Qua04047 Manager

No No 8477291668 Qua04047 ManagerNo No 5137560633 Qua04047 Manager

28/05/2015No No 5174380609 Qua04047 Manager

No No 9793737721 Qua04047 ManagerJackie Harvey [email protected] 7607923253 Qua04047 Manager

No No 9012290361 Qua04047 ManagerCamille Patrick [email protected] 5166088499 Qua04047 Manager

No No 6469328241 Qua04047 Managerkenny burdeau [email protected] 4068452155 Qua04047 Manager

No No 4798833141 Qua04047 Manager

29/05/2015No No 7706229764 Qua04047 ManagerNo No 2025370283 Qua04047 Manager

steve elrod [email protected] 7066709093 Qua04047 Manager linda simons [email protected] 2162808096 Qua04047 Manager

Francesca Neilson [email protected] 9176031367 Qua04047 Managerjon walker [email protected] 4088298292 Qua04047 Manager

No [email protected] 5302656062 Qua04047 ManagerNo No 8633258481 Qua04047 Manager

30/05/2015No No 7743199831 Qua04047 Manager

Lisa Dunkle [email protected] 4842743008 Qua04047 ManagerNo No 7573680216 Qua04047 ManagerNo No 6312358585 Qua04047 ManagerNo No 2703202402 Qua04047 Manager

Terry Taylor-Allen [email protected] 7043758064 Qua04047 ManagerNo No 8883212375 Qua04047 Manager

carolyn cullingford [email protected] 7042259076 Qua04047 ManagerNo No 7038635572 Qua04047 ManagerNo No 7276989514 Qua04047 ManagerNo No 5038532508 Qua04047 Manager

Raymond Means [email protected] 3179102522 Qua04047 ManagerHarriett Derr [email protected] 5703668886 Qua04047 Manager

No No 3149436045 Qua04047 ManagerNo No 5105268419 Qua04047 ManagerNo No 8036617928 Qua04047 ManagerNo No 5034966218 Qua04047 Manager

Gary Galati [email protected] 7734121095 Qua04047 Manager

31/05/2015No No 9708714972 Qua04047 ManagerNo No 8282312530 Qua04047 Manager

Page 28: Final 2015

sandra j linn [email protected] 2318567646 Qua04047 Managermarion spina [email protected] 2059788627 Qua04047 Manager

No No 6262356255 Qua04047 Manager Ashley Orlando [email protected] 7404976198 Qua04047 Manager

No No 2294442472 Qua04047 Manager

01/06/15jack martin [email protected] 6305735149 Qua04047 Manager

Julie Edwards [email protected] 3136701070 Qua04047 ManagerNo [email protected] 8105139979 Qua04047 ManagerNo No 5089232000 Qua04047 ManagerNo No 8308764241 Qua04047 ManagerNo No 7153305997 Qua04047 ManagerNo No 7739345266 Qua04047 ManagerNo No 7739345266 Qua04047 ManagerNo No 5042361983 Qua04047 ManagerNo No 5597370291 Qua04047 ManagerNo No 9102642592 Qua04047 ManagerNo No 7249718780 Qua04047 Manager

isadora sharon [email protected] 9494295484 Qua04047 ManagerNo No 2516800528 Qua04047 Manager

04/06/15No No 7708201002 Qua04047 ManagerNo No 9734797862 Qua04047 ManagerNo No 3147079490 Qua04047 Manager

Braden Anderson [email protected] 7147280332 Qua04047 ManagerNo [email protected] 3234766770 Qua04047 Manager

Sayd Elaoufir [email protected] 9314349498 Qua04047 ManagerNo No 9202653128 Qua04047 Manager

Theresa Inniss [email protected] 5164066487 Qua04047 Manager Jared Orsborn [email protected] 4026711798 Qua04047 ManagerAgnes Tavares [email protected] 8084984734 Qua04047 Manager

edie lopez [email protected] 9259880390 Qua04047 ManagerNo No 3019271815 Qua04047 ManagerNo No 9376349204 Qua04047 Manager

Anna Barresi [email protected] 8602899567 Qua04047 Manager

05/06/15No No 5173239471 Qua04047 Manager

charles mcever [email protected] 7703449047 Qua04047 ManagerKevin Charles [email protected] 6462793077 Qua04047 Manager

No No 6079364223 Qua04047 ManagerNo No 6094399133 Qua04047 Manager

Michael Rothchild [email protected] 7138268490 Qua04047 ManagerNo No 2175528578 Qua04047 Manager

charles hofacker [email protected] 8286939706 Qua04047 ManagerNo No 6463452350 Qua04047 ManagerNo No 7079809793 Qua04047 Manager

Page 29: Final 2015

No No 7047321930 Qua04047 ManagerNo No 7152221275 Qua04047 ManagerNo No 7158321568 Qua04047 Manager

robert comeau [email protected] 7815985848 Qua04047 Manager

06/06/15Dawn Rebollido [email protected] 4845157004 Qua04047 Managertonianne bussi [email protected] 2019707165 Qua04047 Manager

No No 4076791902 Qua04047 ManagerNo No 6173122729 Qua04047 ManagerNo No 6096054741 Qua04047 Manager

Neal stombaugh [email protected] 2178550885 Qua04047 Managerrichard mccorvy jr [email protected] 8703950282 Qua04047 Manager

No No 2035651179 Qua04047 ManagerNo No 4407790021 Qua04047 ManagerNo No 3307189087 Qua04047 Manager

07/06/15No No 2704382617 Qua04047 ManagerNo No 7089790509 Qua04047 ManagerNo No 3362211540 Qua04047 Manager

marc chlebus [email protected] 7277844279 Qua04047 ManagerTenzin Samten [email protected] 6462297440 Qua04047 Manager

Sheila Mcintyre [email protected] 9086474340 Qua04047 Manager

No No 3148333361 Qua04047 Manager

10/06/15No [email protected] 9094355425 Qua04047 ManagerNo No 9137049342 Qua04047 Manager

Sharon Oakes [email protected] 8566285048 Qua04047 Manager Lisa Morgan [email protected] 7709656370 Qua04047 Manager

No No 5059468856 Qua04047 ManagerNo No 3185264114 Qua04047 Manager

Anthony Mcdonald No 8037477462 Qua04047 ManagerNo [email protected] 4075924884 Qua04047 Manager

Victoria Fisher [email protected] 7703807566 Qua04047 ManagerNo No 3527025237 Qua04047 Manager

10/06/15Gary Galati [email protected] 7703807566 Qua04047 Manager

Anna Eschner [email protected] 3475075485 Qua04047 ManagerNo No 2514210312 Qua04047 ManagerNo No 3375645456 Qua04047 ManagerNo No 7652993018 Qua04047 Manager

clarence hill [email protected] 6027941279 Qua04047 ManagerNo No 2525145558 Qua04047 ManagerNo [email protected] 3475679093 Qua04047 Manager

Jack Cummings [email protected] 9203741729 Qua04047 Manager

Page 30: Final 2015

No No 9417061026 Qua04047 Manager

12/06/15No No 5854420014 Qua04047 ManagerNo No 8134310259 Qua04047 Manager

michael mcgaha [email protected] 4079531277 Qua04047 ManagerNo No 3362097855 Qua04047 Manager

David Hodge [email protected] 3167339177 Qua04047 ManagerSara Lindgren [email protected] 7126469006 Qua04047 Manager

Alisonn Germer [email protected] 7173926267 Qua04047 ManagerNo No 4015270651 Qua04047 ManagerNo No 2017190965 Qua04047 ManagerNo No 2159681977 Qua04047 Manager

anderson No 3219608553 Qua04047 ManagerNo No 3869839488 Qua04047 Manager

13/06/2015No No 9193587959 Qua04047 ManagerNo No 7067780026 Qua04047 ManagerNo No 5019831280 Qua04047 ManagerNo No 6144051997 Qua04047 ManagerNo No 9012582370 Qua04047 Manager

Gloria Gonzales [email protected] 2627217474 Qua04047 ManagerNAthan bell [email protected] 8106243289 Qua04047 Manager

racheal wells [email protected] 5736481080 Qua04047 Manager

14/06/2015No No 3362842428 Qua04047 ManagerNo No 4015270651 Qua04047 ManagerNo No 8452971494 Qua04047 ManagerNo No 3097386508 Qua04047 ManagerNo No 9122304579 Qua04047 ManagerNo No 7187148490 Qua04047 ManagerNo No 7579716607 Qua04047 Manager

16/06/2015No [email protected] 8569161305 Qua04047 ManagerNo [email protected] 9034361251 Qua04047 ManagerNo No 3015268943 Qua04047 ManagerNo No 3477771651 Qua04047 Manager

[email protected] 6614280068 Qua04047 ManagerScott Nelson [email protected] 4085045125 Qua04047 ManagerKristi Traska [email protected] 7155816798 Qua04047 Manager

No No 2102689525 Qua04047 ManagerNo No 9707144558 Qua04047 Manager

17/06/2015No No 9048441876 Qua04047 ManagerNo No 2064841461 Qua04047 Manager

BRENDA TIRADO

Page 31: Final 2015

No [email protected] 5712419101 Qua04047 ManagerNo No 5056993144 Qua04047 ManagerNo No 7324326536 Qua04047 ManagerNo No 5056993144 Qua04047 ManagerNo No 2154607569 Qua04047 ManagerNo No 2154607569 Qua04047 ManagerNo No 7046006778 Qua04047 Manager

David Silva [email protected] 5616328089 Qua04047 Manager

18/06/2015

No No 9898217722 Qua04047 ManagerNo No 2143609469 Qua04047 Manager

Carl Carreira [email protected] 8329552392 Qua04047 ManagerNo [email protected] 7735446610 Qua04047 ManagerNo No 6303729557 Qua04047 ManagerNo No 4029929922 Qua04047 ManagerNo No 5624351703 Qua04047 Manager

steve wendorf [email protected] 7742391269 Qua04047 Manager

19/06/2015Miyanka Kernizan [email protected] 7814205868 Qua04047 Manager

No No 8592734431 Qua04047 ManagerNo No 6017889672 Qua04047 ManagerNo No 7026352755 Qua04047 ManagerNo No 7088609367 Qua04047 ManagerNo No 3344260926 Qua04047 Manager

20/06/2015No No 2189275429 Qua04047 ManagerNo No 5628228626 Qua04047 Manager

Dillon Tillman [email protected] 8323403655 Qua04047 ManagerNo No 3308094904 Qua04047 ManagerNo No 7083491766 Qua04047 ManagerNo No 3602697107 Qua04047 Manager

edwar [email protected] 2054415346 Qua04047 ManagerNo No 6138030000 Qua04047 ManagerNo No 5169223285 Qua04047 ManagerNo [email protected] 3106447507 Qua04047 ManagerNo No 6319127645 Qua04047 Manager

22/06/2015No No 9726934370 Qua04047 Manager

No No 7735874007 Qua04047 Managermisun lee [email protected] 6465310162 Qua04047 Manager

Jeffrey Delille [email protected] 7864264516 Qua04047 ManagerNo No 9402001172 Qua04047 ManagerNo No 6783611104 Qua04047 ManagerNo No 3175718271 Qua04047 Manager

Page 32: Final 2015

No No 2515180758 Qua04047 ManagerNo No 7049335149 Qua04047 Manager

Ryan Flowers [email protected] 3238723798 Qua04047 ManagerNo No 9124640497 Qua04047 ManagerNo No 6182257307 Qua04047 ManagerNo No 8285693730 Qua04047 ManagerNo No 6303732977 Qua04047 ManagerNo No 5036804843 Qua04047 Manager

23/06/2015No No 5127972194 Qua04047 ManagerNo No 8506247224 Qua04047 ManagerNo No 4103205096 Qua04047 ManagerNo No 3233627374 Qua04047 ManagerNo No 4178488356 Qua04047 ManagerNo No 2018702682 Qua04047 ManagerNo No 7162570607 Qua04047 ManagerNo No 4811773220 Qua04047 ManagerNo No 3234691093 Qua04047 ManagerNo No 9289630280 Qua04047 ManagerNo No 8167324490 Qua04047 ManagerNo No 2523051789 Qua04047 ManagerNo No 4692793620 Qua04047 ManagerNo No 2087623001 Qua04047 ManagerNo No 3085301926 Qua04047 ManagerNo No 8286103026 Qua04047 Manager

24/06/2015Juan Garro [email protected] 2156371717 Qua04047 Manager

Susan Torrance [email protected] 5194360610 Qua04047 Manager

27/06/2015No No 5049122040 Qua04047 ManagerNo [email protected] 7705752788 Qua04047 ManagerNo No 3864962253 Qua04047 Manager

idell johnson [email protected] 4235543339 Qua04047 Manager

29/06/2015No No 5102638338 Qua04047 ManagerNo No 5853225781 Qua04047 Manager

Sue Harkins [email protected] 3342247620 Qua04047 ManagerNo No 8035070091 Qua04047 Manager

alex zilber [email protected] 2133873152 Qua04047 ManagerJean Gilmer [email protected] 8432701666 Qua04047 Manager

30/06/2015No No 7036221319 Qua04047 ManagerNo No 4107305615 Qua04047 Manager

Shirley Hertzog [email protected] 2526332779 Qua04047 Manager

Page 33: Final 2015

No No 3364303015 Qua04047 ManagerJENNY PEREZ [email protected] 5082223543 Qua04047 Manager

No No 9034314406 Qua04047 ManagerNo No 2488512662 Qua04047 ManagerNo No 2062425765 Qua04047 ManagerNo No 2183409011 Qua04047 ManagerNo No 5078864131 Qua04047 Manager

01/07/15 Email Phone ID ManagerMary E. Osborne [email protected] 4252327692 Qua04047 Manager

No No 4056182434 Qua04047 ManagerBrandon Arrington No 5802551164 Qua04047 Manager

Rod Jackson [email protected] 7576725274 Qua04047 ManagerAaron Cooledge [email protected] 8083758201 Qua04047 Manager

Bruce Jett [email protected] 7022552286 Qua04047 ManagerNo No 5418087344 Qua04047 ManagerNo No 2193811019 Qua04047 ManagerNo No 8609901773 Qua04047 Manager

cendy noisette [email protected] 9107903476 Qua04047 Manager

04/07/15 Email Phone ID ManagerNo call

05/07/15 Email Phone ID ManagerNo No 4322025523 Qua04047 ManagerNo No 8054671941 Qua04047 ManagerNo No 4106596719 Qua04047 ManagerNo No 2014923847 Qua04047 ManagerNo No 5595158139 Qua04047 ManagerNo No 3527451295 Qua04047 ManagerNo No 3362582223 Qua04047 Manager

07/07/15 Email Phone ID ManagerNo No 4125515287 Qua04047 Manager

Brenda Hamm [email protected] 4232536402 Qua04047 ManagerBrianna Holm [email protected] 7633707976 Qua04047 Manager

Greg Armstrong [email protected] 4194966575 Qua04047 ManagerNo No 8148665168 Qua04047 Manager

William rowe [email protected] 4787191751 Qua04047 ManagerNo No 8656400955 Qua04047 ManagerNo No 3216761286 Qua04047 ManagerNo No 8435348669 Qua04047 Manager

08/07/15 Email Phone ID ManagerNo No 5109876452 Qua04047 ManagerNo No 4404786364 Qua04047 ManagerNo No 8642308657 Qua04047 ManagerNo No 7038784055 Qua04047 Manager

JAYNE BLEAM [email protected] 6154031475 Qua04047 ManagerNo No 5022971737 Qua04047 Manager

Page 34: Final 2015

No No 4079148850 Qua04047 ManagerNo No 2566656641 Qua04047 ManagerNo No 3177905585 Qua04047 ManagerNo No 4255590983 Qua04047 ManagerNo [email protected] 2819794991 Qua04047 ManagerNo No 8478480029 Qua04047 ManagerNo No 6149811545 Qua04047 ManagerNo No 8482503672 Qua04047 ManagerNo No 7032552131 Qua04047 ManagerNo No 8586996900 Qua04047 ManagerNo No 6234140010 Qua04047 Manager

Susan Danberg [email protected] 2032486334 Qua04047 ManagerNo No 8179756436 Qua04047 ManagerNo No 5308421706 Qua04047 Manager

Arlie Lauridsen [email protected] 4064482505 Qua04047 Manager

11/07/15 Email Phone ID ManagerJill Richmond [email protected] 2018637544 Qua04047 Manager

Mapes [email protected] 5105521529 Qua04047 ManagerNo No 8702650396 Qua04047 Manager

12/07/15 Email Phone ID Manager Diane Roman [email protected] 5076257144 Qua04047 Manager

13/07/2015 Email Phone ID ManagerNo No 4045036761 Qua04047 ManagerNo No 6318452823 Qua04047 ManagerNo No 6037237915 Qua04047 Manager

William Bell [email protected] 3608716597 Qua04047 ManagerNo No 9194186584 Qua04047 ManagerNo [email protected] 7655410046 Qua04047 ManagerNo No 2164667300 Qua04047 ManagerNo No 2158203937 Qua04047 Manager

Reed Rasmussen [email protected] 7072453185 Qua04047 Manager Bridget Penichet [email protected] 3057789080 Qua04047 Manager

No No 3205150231 Qua04047 Manager Tammy wehmeyer [email protected] 4176841654 Qua04047 Manager Rosemary Andren [email protected] 3075788293 Qua04047 Manager

No No 9254228290 Qua04047 ManagerRamona Milam [email protected] 2393393263 Qua04047 Manager

No No 2545416800 Qua04047 ManagerNo No 5029646856 Qua04047 Manager

14/07/2015 Email Phone ID ManagerNo [email protected] 7078536064 Qua04047 Manager

Kimi Moore Macias [email protected] 6198438289 Qua04047 Managerkenneth lewis [email protected] 6618883731 Qua04047 Manager

No No 4052777786 Qua04047 ManagerNo No 8052418525 Qua04047 ManagerNo No 3342900232 Qua04047 Manager

Page 35: Final 2015

No No 9035810945 Qua04047 ManagerCaren Ogg [email protected] 8063531696 Qua04047 Manager

No No 8596289132 Qua04047 ManagerHenry Ryckman [email protected] 2485727334 Qua04047 Manager

No No 5703292190 Qua04047 ManagerNo No 8702022515 Qua04047 ManagerNo No 3135880413 Qua04047 ManagerNo No 8162158955 Qua04047 ManagerNo No 6613804742 Qua04047 ManagerNo [email protected] 8054823481 Qua04047 ManagerNo No 3048961839 Qua04047 ManagerNo No 3302890224 Qua04047 Manager

nathan johnson [email protected] 6125183278 Qua04047 Manager

15/07/2015 Email Phone ID ManagerFredric Fralick [email protected] 7656491306 Qua04047 Manager

Bradford H. Eubanks [email protected] 5755235591 Qua04047 ManagerNo No 8168042890 Qua04047 Manager

Karen Robinson [email protected] 3212472885 Qua04047 ManagerNo No 4099899676 Qua04047 ManagerNo No 9099874342 Qua04047 ManagerNo No 8623070026 Qua04047 ManagerNo No 9379299379 Qua04047 ManagerNo [email protected] 5035607197 Qua04047 ManagerNo No 3525385932 Qua04047 Manager

shirley mingus [email protected] 5205592510 Qua04047 ManagerNo No 5862223236 Qua04047 ManagerNo No 7322591744 Qua04047 Manager

16/07/2015 Email Phone ID ManagerJessie [email protected] 2545892952 Qua04047 Manager

No No 7866238570 Qua04047 ManagerEzetta Gaines [email protected] 3109570954 Qua04047 Manager

Ken Lieberman [email protected] 2018160876 Qua04047 ManagerJordyn Anderson [email protected] 2083124753 Qua04047 Manager

No No 6192993131 Qua04047 ManagerNo No 5016072456 Qua04047 ManagerNo [email protected] 4058206933 Qua04047 ManagerNo No 2148639654 Qua04047 Manager

Robert Truman [email protected] 8162299462 Qua04047 ManagerNo No 2529334144 Qua04047 Manager

Tim Buckner No 7402444859 Qua04047 ManagerNo No 9895061583 Qua04047 ManagerNo No 4174138537 Qua04047 ManagerNo No 3039035067 Qua04047 Manager

Bobbie Flick [email protected] 6785969903 Qua04047 Manager

17/07/2015 Email Phone ID ManagerCharles Clark [email protected] 4015397767 Qua04047 Manager

Page 36: Final 2015

No No 5304582577 Qua04047 ManagerLynn littlefield [email protected] 6033322898 Qua04047 Manager

No [email protected] 7146434675 Qua04047 Manager

20/07/2015 Email Phone ID ManagerNo No 9088644037 Qua04047 ManagerNo No 8609384730 Qua04047 ManagerNo No 4013987411 Qua04047 Manager

Lorraine Olivas [email protected] 3605795659 Qua04047 ManagerNo No 3345404230 Qua04047 Manager

Denis Hall [email protected] 7183272741 Qua04047 ManagerNo No 4356358965 Qua04047 ManagerNo No 8016872209 Qua04047 ManagerNo No 9132539554 Qua04047 Manager

Brian Hobbs [email protected] 3149605190 Qua04047 ManagerMarge Loveii [email protected] 8015686570 Qua04047 Manager

Karen Stevenson [email protected] 3606891429 Qua04047 ManagerNo No 4233569406 Qua04047 ManagerNo No 5122141100 Qua04047 ManagerNo No 3108761553 Qua04047 Manager

21/07/2015 Email Phone ID Managerlarry thomas [email protected] 3149151508 Qua04047 Manager

No No 8587294942 Qua04047 ManagerNo No 7278075406 Qua04047 ManagerNo No 5128091575 Qua04047 Manager

Anthony Silipini [email protected] 5857870729 Qua04047 ManagerNo No 6235462599 Qua04047 ManagerNo No 2059709046 Qua04047 Manager

La'Quesha Boston [email protected] 3143241232 Qua04047 Manager

22/07/2015 Email Phone ID ManagerCarol Howell [email protected] 9412680092 Qua04047 Manager

Renate Chaney [email protected] 8162553257 Qua04047 ManagerRandolph Scott [email protected] 8043684374 Qua04047 Manager

Al Gargana [email protected] 6318932502 Qua04047 ManagerKathy Strickland [email protected] 3368702918 Qua04047 Manager

No No 6622423731 Qua04047 ManagerDanny Wells [email protected] 6158046539 Qua04047 Manager

30/07/2015 Email Phone ID ManagerNo No 7343265676 Qua04047 ManagerNo No 9412568700 Qua04047 ManagerNo No 4195649396 Qua04047 ManagerNo [email protected] 9498722749 Qua04047 Manager

Robert Truman [email protected] 9516790903 Qua04047 ManagerAaron Silva [email protected] 6232383688 Qua04047 Manager

Gerald Wright [email protected] 2033725080 Qua04047 ManagerKimberly Biggs [email protected] 9312002197 Qua04047 Manager

No No 2154222885 Qua04047 Manager

Page 37: Final 2015

No No 7023954388 Qua04047 ManagerNo [email protected] 8586991793 Qua04047 ManagerNo No 2016605948 Qua04047 Manager

jammie blair [email protected] 7402374264 Qua04047 Manager

31/07/2015 Email Phone ID ManagerDaniel Kanouse [email protected] 2396898273 Qua04047 Manager

No No 4408864469 Qua04047 ManagerNo No 7064642650 Qua04047 ManagerNo No 6203920093 Qua04047 ManagerNo No 2064023433 Qua04047 ManagerNo No 3233709561 Qua04047 Manager

Nafisa Shatry [email protected] 5595158442 Qua04047 ManagerAngela Rollins [email protected] 7738656144 Qua04047 Manager

No No 2527582872 Qua04047 ManagerNo No 5174674437 Qua04047 ManagerNo No 9086925392 Qua04047 ManagerNo No 8013742320 Qua04047 Manager

01/08/15 Email Phone ID ManagerNo No 7638980777 Qua04047 ManagerNo No 6617228304 Qua04047 Manager

Don Oneson [email protected] 9208382143 Qua04047 ManagerAndrea Dunn [email protected] 9104317472 Qua04047 Managervalentin ropp [email protected] 3604621244 Qua04047 Manager

No No 9183617686 Qua04047 ManagerNo No 8285058714 Qua04047 Manager

Sherry Slack [email protected] 7067422297 Qua04047 ManagerNo No 5623761884 Qua04047 ManagerNo No 2568740526 Qua04047 ManagerNo No 5703680319 Qua04047 ManagerNo No 6034892785 Qua04047 ManagerNo No 6142850530 Qua04047 ManagerNo No 3153165741 Qua04047 ManagerNo [email protected] 8302437347 Qua04047 Manager

Terri Bock Terri Bock 2166616021 Qua04047 Manager

03/08/15 Email Phone ID ManagerNo [email protected] 8327258271 Qua04047 ManagerNo [email protected] 7048414493 Qua04047 ManagerNo No 7275079240 Qua04047 ManagerNo No 7063313919 Qua04047 ManagerNo No 8186913266 Qua04047 ManagerNo No 2606393264 Qua04047 Manager

Jim Kucera No 4178826662 Qua04047 ManagerNo No 5617039440 Qua04047 ManagerNo No 3238150395 Qua04047 ManagerNo No 8456201251 Qua04047 Manager

Page 38: Final 2015

No No 6312241355 Qua04047 Manager

04/08/15 Email Phone ID ManagerNo No 8133108820 Qua04047 Manager

jeff waxler [email protected] 3308987580 Qua04047 ManagerNo No 2105385719 Qua04047 Manager

kim Suhs [email protected] 9209481870 Qua04047 ManagerNo No 5123527556 Qua04047 ManagerNo No 9124674794 Qua04047 Manager

uchechukwu nnoruka [email protected] 7082522789 Qua04047 ManagerNo No 7863346936 Qua04047 ManagerNo No 2625477040 Qua04047 Manager

Robin Porter [email protected] 2313330100 Qua04047 ManagerNo No 4235809467 Qua04047 ManagerNo No 6786635550 Qua04047 ManagerNo No 6027941279 Qua04047 ManagerNo No 6018741438 Qua04047 Manager

LARRY KENNEDY [email protected] 9095740863 Qua04047 ManagerNo No 6097061940 Qua04047 Manager

05/08/15 Email Phone ID ManagerElizabeth Bryant [email protected] 6097061940 Qua04047 Manager

george falus [email protected] 2127120900 Qua04047 ManagerNo No 3155587673 Qua04047 ManagerNo No 3106868528 Qua04047 Manager

dennis schalk [email protected] 9892254117 Qua04047 Manager jessica sandoval [email protected] 9095414498 Qua04047 Manager

No No 6108281603 Qua04047 ManagerNo No 5418914860 Qua04047 ManagerNo [email protected] 3025433256 Qua04047 ManagerNo No 7348443722 Qua04047 ManagerNo [email protected] 6154958458 Qua04047 Manager

Hugh Brooks [email protected] 6786087505 Qua04047 ManagerNo No 5748671066 Qua04047 Manager

06/08/15 Email Phone ID ManagerNo No 7193311337 Qua04047 Manager

jessica emanuel [email protected] 4022104684 Qua04047 ManagerNo No 8326597795 Qua04047 Manager

Anthony Buhagiar [email protected] 3139385084 Qua04047 Managermark jasper [email protected] 6183044581 Qua04047 Manager

No No 3402273879 Qua04047 ManagerDick Turner [email protected] 2522674904 Qua04047 Manager

No No 5712721617 Qua04047 ManagerNo No 5613578850 Qua04047 ManagerNo No 4016364360 Qua04047 ManagerNo No 8434662573 Qua04047 ManagerNo No 8434735626 Qua04047 ManagerNo No 3146306940 Qua04047 Manager

Page 39: Final 2015

No No 3166550301 Qua04047 ManagerNo No 8125251868 Qua04047 Manager

09/08/15 Email Phone ID Manageralex susman [email protected] 7189261296 Qua04047 Manager

No No 6263535455 Qua04047 Managerharry tripp [email protected] 6077832677 Qua04047 Manager

KAryn Collins No 2108444341 Qua04047 ManagerNo No 6232088556 Qua04047 Manager

William Dimoplon [email protected] 2816841586 Qua04047 Managermilt sacks [email protected] 2154995270 Qua04047 Manager

No [email protected] 6514856204 Qua04047 ManagerMichael Little [email protected] 8164252302 Qua04047 Manager

felipe coca [email protected] 8016743733 Qua04047 Manager

10/08/15 Email Phone ID Manager TJ Kwiej [email protected] 4802503073 Qua04047 Manager

No No 5133786360 Qua04047 ManagerNo No 6462264901 Qua04047 ManagerNo No 6185812503 Qua04047 Manager

Roland Schmitt [email protected] 8178082808 Qua04047 ManagerNo [email protected] 6504522187 Qua04047 ManagerNo No 9194913015 Qua04047 ManagerNo No 5046161536 Qua04047 ManagerNo No 4079778174 Qua04047 ManagerNo No 7574693690 Qua04047 ManagerNo No 7153213159 Qua04047 ManagerNo No 7274435339 Qua04047 Manager

Nancy Wells [email protected] 5038900063 Qua04047 Manager

11/08/15 Email Phone ID ManagerNo No 8282943146 Qua04047 ManagerNo No 9038462563 Qua04047 ManagerNo [email protected] 4094662034 Qua04047 Manager

Madeline Carragher [email protected] 6023588009 Qua04047 ManagerThomas Conrad [email protected] 6097231029 Qua04047 Manager

Shaquetta Gissentaner No 8036729883 Qua04047 ManagerNo No 9737181888 Qua04047 ManagerNo No 2132156547 Qua04047 Manager

14/08/2015 Email Phone ID ManagerNo No 7082622142 Qua04047 ManagerNo [email protected] 5186735846 Qua04047 ManagerNo No 5072729659 Qua04047 Manager

Michelle Taliaferro [email protected] 2023907021 Qua04047 ManagerMarlene Ball [email protected] 7276004720 Qua04047 Manager

15/08/2015 Email Phone ID ManagerNo [email protected] 7149522334 Qua04047 Manager

Page 40: Final 2015

Anthony No 6097052563 Qua04047 ManagerNo [email protected] 9256891562 Qua04047 ManagerNo No 2085594134 Qua04047 ManagerNo [email protected] 2056127259 Qua04047 ManagerNo No 4233718206 Qua04047 Manager

abdulelah alrajh [email protected] 9712228000 Qua04047 ManagerNo No 9703529231 Qua04047 Manager

16/08/2015 Email Phone ID ManagerNo No 4024041593 Qua04047 ManagerNo No 5308284528 Qua04047 ManagerNo No 2522230607 Qua04047 ManagerNo [email protected] 7738770473 Qua04047 ManagerNo No 3054321939 Qua04047 ManagerNo No 9102493883 Qua04047 Manager

Carol Rico [email protected] 8632574712 Qua04047 ManagerNo No 7624482234 Qua04047 ManagerNo No 6363494880 Qua04047 ManagerNo No 2532021719 Qua04047 Manager

Emily Anderson [email protected] 3852083532 Qua04047 ManagerNo No 6786639803 Qua04047 Manager

Weldon Comerford [email protected] 7273924867 Qua04047 ManagerNo No 6314953238 Qua04047 Manager

adam montgomery [email protected] 5136285794 Qua04047 ManagerDale Young [email protected] 4258706554 Qua04047 Manager

17/08/2015 Email Phone ID ManagerRick Wilcox [email protected] 3035821192 Qua04047 Manager

No No 3305581103 Qua04047 ManagerNo No 4843000429 Qua04047 ManagerNo No 5042406691 Qua04047 ManagerNo No 5059204477 Qua04047 ManagerNo No 5099451514 Qua04047 ManagerNo No 9102595124 Qua04047 ManagerNo No 7015094223 Qua04047 Manager

Devora Beyda [email protected] 3106665462 Qua04047 ManagerNo No 8084860464 Qua04047 ManagerNo No 5619293828 Qua04047 ManagerNo No 5028948786 Qua04047 Manager

Hunter Wood [email protected] 2145649797 Qua04047 ManagerAndrew Berger [email protected] 2104161680 Qua04047 Manager

No No 4802095225 Qua04047 ManagerNo No 9176029701 Qua04047 ManagerNo No 5134545366 Qua04047 ManagerNo No 5622047513 Qua04047 Manager

18/08/2015 Email Phone ID Managerken govaerts [email protected] 4024831726 Qua04047 Manager

No No 9148370363 Qua04047 Manager

Page 41: Final 2015

Frank Ambrose [email protected] 7164514010 Qua04047 Manager Jimmy Brooks [email protected] 9795496039 Qua04047 Manager

21/08/2015 Email Phone ID ManagerNo No 8028627970 Qua04047 ManagerNo No 8327162379 Qua04047 ManagerNo No 9735750789 Qua04047 Manager

22/08/2015 Email Phone ID ManagerNo [email protected] 5018312326 Qua04047 Manager

Don Byrne No 7609497244 Qua04047 Manager

23/08/2015 Email Phone ID ManagerNo No 4052018043 Qua04047 Manager

Linda Long [email protected] 5037244648 Qua04047 ManagerNo No 6512485633 Qua04047 ManagerNo No 2696842904 Qua04047 ManagerNo No 8437052869 Qua04047 ManagerNo [email protected] 7575590714 Qua04047 ManagerNo No 5416540352 Qua04047 Manager

Jasmin Lopez [email protected] 6029306097 Qua04047 ManagerNo No 3073713747 Qua04047 Manager

Gary Alan Gerstenslag [email protected] 3213380029 Qua04047 ManagerNo No 5187796733 Qua04047 ManagerNo No 7324843314 Qua04047 ManagerNo No 5306324009 Qua04047 ManagerNo No 7725010402 Qua04047 Manager

24/08/2015 Email Phone ID ManagerNo No 5163143934 Qua04047 ManagerNo No 5052058891 Qua04047 Manager

Brock Harter [email protected] 8146435135 Qua04047 ManagerGreg Kuzmeskus [email protected] 4138635556 Qua04047 Manager

No No 9524518043 Qua04047 ManagerGayle Ishii [email protected] 2093344554 Qua04047 Manager

No No 7188130895 Qua04047 ManagerSharon Carey [email protected] 3523048086 Qua04047 Manager

No No 7348911590 Qua04047 ManagerNo No 9058264117 Qua04047 ManagerNo No 4848217904 Qua04047 Manager

Page 42: Final 2015

25/08/2015 Email Phone ID ManagerNo No 3257019487 Qua04047 ManagerNo No 6198667773 Qua04047 Manager

Dana Woosley No 6022548481 Qua04047 ManagerNo No 6414850934 Qua04047 ManagerNo [email protected] 9039341252 Qua04047 ManagerNo No 6363571597 Qua04047 ManagerNo No 7275458630 Qua04047 Manager

28/08/2015 Email Phone ID ManagerMike Ginder No 7656400227 Qua04047 Manager

No No 4178826796 Qua04047 ManagerNo No 3109678000 Qua04047 ManagerNo No 3475174544 Qua04047 Manager

Daniel Jablonski [email protected] 2247170383 Qua04047 ManagerNo No 5734803487 Qua04047 ManagerNo No 9105384977 Qua04047 Manager

29/08/2015 Email Phone ID ManagerNo No 3869863167 Qua04047 Manager

Steven Broussele [email protected] 2247238707 Qua04047 ManagerNarain Tekchandani [email protected] 3103776456 Qua04047 Manager

No [email protected] 9524324752 Qua04047 ManagerLinn [email protected] 5072730718 Qua04047 ManagerNo No 9043048377 Qua04047 ManagerNo No 8433315265 Qua04047 ManagerNo No 4144553162 Qua04047 ManagerNo No 7143660182 Qua04047 ManagerNo No 7162431269 Qua04047 Manager

30/08/2015 Email Phone ID ManagerNo No 2034401750 Qua04047 Manager

John Jackson [email protected] 9013143980 Qua04047 ManagerNo No 9732238370 Qua04047 Manager

Page 43: Final 2015

No No 6462997628 Qua04047 ManagerNo No 3104021581 Qua04047 ManagerNo No 9047658677 Qua04047 ManagerNo No 7724974598 Qua04047 Manager

Matt Murphy [email protected] 8313191998 Qua04047 ManagerNo No 3238682792 Qua04047 Manager

31/08/2015 Email Phone ID ManagerSonia Miklas [email protected] 7038937054 Qua04047 Manager

No No 8608247054 Qua04047 ManagerNo No 8438589816 Qua04047 ManagerNo [email protected] 8656712028 Qua04047 ManagerNo No 5412478337 Qua04047 ManagerNo [email protected] 8584126625 Qua04047 ManagerNo No 3035499409 Qua04047 ManagerNo [email protected] 2149959395 Qua04047 Manager

Bernice E Edwards [email protected] 7735814172 Qua04047 ManagerNo No 4126073464 Qua04047 Manager

kim armstrong [email protected] 9155390913 Qua04047 ManagerNo No 6365979925 Qua04047 ManagerNo No 5206386236 Qua04047 Manager

01/09/15 Email Phone ID ManagerNo No 5024476137 Qua04047 ManagerNo No 9316275896 Qua04047 Manager

diana m. butler No 4407390444 Qua04047 ManagerNo No 5206359282 Qua04047 ManagerNo No 5159869770 Qua04047 ManagerNo No 3476505822 Qua04047 Manager

Page 44: Final 2015

MFPC UsedAgent Console UsedNo NoNo NoNo NoNo NoNo NoNo NoNo NoYes YesNo NoNo NoNo NoNo NoNo NoYes Yes

Yes YesNo NoYes YesYes YesNo NoNo NoNo NoNo NoNo No

No NoYes YesYes Yes Call back 2:30 am tommrowYes YesYes YesNo NoYes Yes

Yes YesNo NoNo NoNo NoNo NoYes YesYes YesNo NoYes Yes

No NoYes YesYes YesNo NoNo NoYes YesNo NoNo No

Page 45: Final 2015

Yes Yes

No NoNo NoYes YesYes YesNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoYes YesNo NoYes Yes

Yes YesYes YesNo NoNo NoNo NoNo NoNo NoYes YesNo NoNo NoNo NoNo NoNo NoNo No

No NoNo NoYes YesNo NoNo NoNo NoNo NoNo NoNo NoYes YesNo NoNo NoNo NoYes Yes

No No

Page 46: Final 2015

Yes YesNo NoNo NoNo NoNo NoYes YesNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo No

No NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoYes YesNo NoNo NoNo NoNo NoNo NoNo NoNo NoYes Yes

Yes YesNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoYes Yes

No No

Page 47: Final 2015

No NoNo NoNo NoYes YesNo NoNo NoNo NoNo NoYes YesNo NoNo NoNo NoYes Yes

No NoNo NoNo NoNo NoNo NoNo NoYes YesNo NoNo NoNo NoNo NoNo NoNo NoYes YesNo NoNo NoNo NoNo NoNo NoNo NoYes Yes

Yes YesYes YesYes YesYes YesYes YesNo No

No NoNo NoNo NoNo NoYes YesNo NoYes YesNo NoNo No

Page 48: Final 2015

No NoYes Yes

No NoYes YesYes YesNo NoNo NoYes YesYes Yes

No NoNo NoYes YesNo NoNo NoNo NoNo NoNo NoNo NoNo NoYes Yes

Yes YesYes YesYes YesNo NoNo NoNo NoYes Yes

No NoYes YesNo NoNo NoYes YesYes YesYes YesNo No

No NoNo NoNo NoNo NoNo NoNo NoNo NoYes YesYes YesNo NoNo NoYes Yes

Page 49: Final 2015

No NoNo No

No NoNo NoYes YesNo NoNo NoNo NoYes YesNo NoYes YesNo NoNo NoNo No

No NoYes YesYes YesNo NoYes YesNo NoNo NoYes YesYes Yes

No NoNo NoNo NoNo NoYes YesYes YesYes YesNo NoNo NoYes YesNo NoNo No

No NoNo NoNo NoNo NoYes YesYes YesNo NoYes YesYes YesNo No

No NoYes Yes

Page 50: Final 2015

No NoNo NoNo NoYes YesNo NoYes YesNo NoYes YesNo NoNo No

No NoYes YesNo NoNo NoNo NoYes YesYes YesNo NoNo NoNo No

No NoNo NoNo NoYes YesYes YesNo NoNo NoYes YesNo NoNo NoNo NoNo NoYes YesNo NoNo NoYes YesNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoYes Yes

Page 51: Final 2015

No NoNo NoNo NoNo No

No NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo No

No NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoNo NoYes YesNo NoYes YesNo NoNo NoNo NoNo NoNo No

No NoNo NoNo NoNo NoNo NoNo NoYes Yes

Page 52: Final 2015

No NoNo NoYes YesNo NoNo NoNo NoNo NoYes YesYes YesNo No

MFPC UsedAgent Console Used CampaignYes Yes MPS PinkNo No MPS RedYes Yes MPS BlueNo No MPS GoogleNo No MPS BlueNo No MPS RedNo No MPS BlueYes Yes MPS Blue

No No MPS BlueNo No MPS MSNNo No MPS BlueNo No MPS BlueNo No MPS GoogleNo No MPS GoogleNo No MPS BlueYes Yes MPS BlueNo No MPS BlueNo No MPS MSNNo No MPS Google

Yes Yes MPS MSN

Yes Yes MPS Blue

cx want to verify the Microsoft email accountDesktop monitor issue, cx want to talk with Iyogidon't have the disc in order to install the window

Need no of MicrosoftScanner issue, offer support, cx denied

REGISTER CUSTOMER

Scam Call, offer support, cx deniedcx want to talk with Lenovo for free support

cx want to recover the lost documentKeyboard is not working

tablet is not chargingOffice installation

Page 53: Final 2015

GHOST CALLHDMI cable issue

Cx want to talk with MicrosoftCx want to activate the software

Need free Microsoft officePassword reset for Microsoft account

Cx dialed wrong nocx want to talk with Cox for email, offer support, cx denied

looking for qbc supportREGISTER CUSTOMER Need disc for office 2007

GHOST CALLGHOST CALL

Printer drivers issueAdmin password reset on window xp, don't have the disc

Slow computer, mouse is not working

cx want to about Microsoft office, offer support, cx deniedGHOST CALL

cx want to know about the supportOffice installation

Admin password on window 7, don't have the discWindow start up issue, offer support, cx want to talk with Microsoft

Word File issue, not fixableREGISTER CUSTOMER

Wireless network issueREGISTER CUSTOMER

Norton billing issue

Refuse to share the remote access and disconnected the callwindow update

REGISTER CUSTOMER Office 2011 activationYahoo password reset

Online TV tuner supportscam Call, offer support, cx denied

Office 2013 issue, cx disconnected the calllooking for product key of office 2010Boot file missing, don't have the disc

No signal on the phone

Page 54: Final 2015

Cx want to talk with Asus onlyWord File issue, not fixable

Cx want to transfer the folder of outlook to mac computer, not fixable issueNeed product key in order to activate the window 8

cx said dialed the wrong no and disconnected the callcx want to know the university list under the Microsoft office 2013 university version

Excel file issue, offer support, cx don't have time right now to fix the issue.Auto save password on Internet explorer

GHOST CALLwant to activate the window 7 but don't have the keyCan not move the documents from download folder

cx said I will call back and disconnected the callHardware issue on keyboard

Xbox billing issueGHOST CALL

cx dialed wrong noGmail issue, on tablet

cx dialed wrong noNeed help on TV

Need product key for window 8how to do question on the Nexus phone

Looking for different companyWindow 7 admin password reset, don't have the disc

cx only want to talk with Microsoft

Hotmail password reset, no secondy option to reset the password

Office 2013 installationUsb driver issue

Looking for different companyCx want to retrieve the text msg on phone

Outlook font settingPrinter drivers issue

Cx want to setup the email on the smart phone

Page 55: Final 2015

Computer has been robbed cx want to trace it

REGISTER CUSTOMER Touch pad is not working

Static sound on the phone while calling to some one else, not fixable issue on phoneLooking for PC medic

Scam call. Don't want to provide the remote. Cx disconnected the callVirus issue, sale done

email issue, don't have the time right nowAlready have support with someone else, only want to talk with that company

email issue, not fixable issueemail issue, don't have the computer right now,

Office 2010 activationdata issue, not fixable issue

Office installationoovoo application issue on the tablet

Window 8 issue

Window 8 start up issue, offer support, cx don't have the moneyIssue on window 7 but refuse to share the screen

Window 7 admin password reset, don't have the discCx want to know about the attach a file in email

looking support for computer, offer but cx disconnected the callGeeks quad agent called us to find the Microsoft account for customer

Need help on different deviceSoftware issue, offer support, cx don't have the money

GHOST CALLOutlook issue, offer support, cx denied

REGISTER CUSTOMER Office activation

Virus issue, offer support, cx don't have the credit card right nowMicrosoft account password reset

Microsoft account password resetLooking the key for office 2010

Window 8.1 is not computable with the computer which cx want to installMicrosoft account password reset on admin of window 8.

Word file issueLooking key for office

question about the scam call but don't have the computer

Page 56: Final 2015

Battery issue on laptopWindow file got corrupted

Outlook 2013 issueWindow 7 start up issue

Window 7 product key issueOnly want to talk to Norton

Software activation, offer support, cx don't have the money.GHOST CALLGHOST CALL

Cx want to talk to Manager for complaint about an agentBlue screen on window xp

Dialup connection, not fixable issueBoot issue on the phone

game issue, offer support,cx deniedMicrosoft account password resetLooking the key for office 2003

Font issue on the computerBlack screen on the computer and software issue

Window 7 admin password reset, don't have the discBoot issue on the laptopCx want free window 8.1

Cx just have a question about the emailLooking for federal depart phone no

No internet, offer support, cx don't have the moneyREGISTER CUSTOMER

Window 7 admin password reset, don't have the disc

Only want to talk with MacAfee

Cx can not download the file from internet

Scam call , offer support, cx don't have the moneyLooking for different company

Window 7 admin password reset, don't have the discNeed Microsoft corporate Phone No to complaint

Cx want to know the price of officeTransfer the data from old phone to new one

Microsoft email password reset, offer support, cx denied

Page 57: Final 2015

Virus on the computerREGISTER CUSTOMER

want to configure the email on outlookOnly want to talk with Microsoft

Issue with McAfee while talking disconnected the call

Cx called us for the issue with Office email, offer support cx denied.Internet explore is not working, offer support, cx need to confirm with husband

Window update issue on new computer.

Looking Product key for office 2011want to return the AVG software

PRANK CALLREGISTER CUSTOMER

Password reset for Microsoft account, Not fixableCx can not understand

Cx want to talk with Turbo Tax

Cx called us to delete the hotmail account.office 2013 installation, don't want to pay

window 7 admin password reset, don't have the discFax issue and looking for geeksquad

Looking for Intel for Mother Board issuewindow 7 admin password reset, don't have the disc

Looking Product key for office 2010Game issue, offer support, cx denied

Looking for Asire IT support

email issue, not fixable issueoffice issue, offer support, cx don't have the money

Issue on software, while talking cx disconnected the call.Office 2010 installation, offer support, cx need to confirm with husband

Minutes issue on phoneOffice 2013 installation

Video is not working on tablet

Page 58: Final 2015

Admin password on window 8.1, but issue can not fixed.No internet, offer support, cx deniedNo internet, offer support cx denied

cx just asked the price for the support and then disconnected the call.Office 2013 installationOffice 2013 installation

how to do question on one drive

Keyboard is not workingneed disc for window 8.1

Hotmail website issue on Internet Explorer

att password issue, offer support cx already have support.GHOST CALL

Cx want to report to Microsoft for hacker, don't want to fix the computer.Yahoo password reset, not fixable

cx called us to give advise to made changes in outlook 2013Office 2013 installation

no power on the computerAre you Microsoft

Yahoo password reset, not fixableOffice installation, offer support, cx denied

Are you Microsoft?Aol billing issue

REGISTER CUSTOMER Need product key for office 2010, offer support, cx don't have time.

cx want to connect the printer with tablet

Password reset for Microsoft accountPassword reset for Microsoft account, Not fixable

FBI Virus on the computerNorton Software issue

Webroot issue, New computer, don't need supportwindow vista activation issue, issue not fixable

Outlook 2013 issueFishing email on Hotmail

Yahoo password reset, not fixable

Page 59: Final 2015

Excel file, issue, offer support, cx deniedScreen resolution issue, offer support, cx denied

Need help on window media player filePRANK CALL

Printer cartridges issueNorton billing issue

GHOST CALLOutlook 2003 email issue

DVD driver is not workingFile issue, offer support, cx denied

Recovery on the tabletWord File issue, not fixable

Boot file missing, don't have the dischow to do question on account

Scam call, while talking cx disconnected the callAre you Microsoft

REGISTER CUSTOMER Tablet issue, no boot

One drive issue, offer support, cx deniedMicrosoft account password reset

Office 2011 activationquestion about the outlook

Looking Product key for office 2010password reset for norton

McAfee issue, offer support, cx already have support with someelsewindow activation issue, offer support, cx don't want the support.

scam call, refuse to share the computer screenFlash Player is not working, offer support, cx denied

Internet explorer issue, offer support.Window update issue on new computer.

Admin password on window 7, don't have the discEpson printer issueOutlook 2013 issue

Page 60: Final 2015

Office 2010 product key issue, offer support, cx deniedPRANK CALL

word file issue, not fixable

office activation on new computer.email issue, refuse to share the screen

While talking call got disconnected, try call back, not doneInternet explorer issue, already have support

Boot file missing, don't have the discword activation issue, offer support, cx need to confirm with wife.

Looking for GeeksquadInternet explore is not working, offer supportCall got disconnected from other technician

GHOST CALLWhile talking call got disconnected, try call back, not done

wiled cleaner phone no

Base filtering engine is missing on the computer.

how to use the header and fotter in word file.Cx said never mind and disconnected the call

Only want to talk with lenovocx want to install an app on Phone.

email issue, don't have the computer right now, slow computer, offer support, cx denied

software issue on the computer, offer support, cx denied

Monitor issue, offer support, cx deniedquestion about the Norton renewal

Looking for free office.While talking call got disconnected, try call back, not donescam call, brand new computer, refuse to share the screen

Program Disc is not compatible with the window.

Need Toshiba phone nohow to do question on accountemail issue, not fixable issue

KSL server issueScaner issue, offer support, cx denied

Cx said wrong no and disconnected the calloutlook email issue, offer support, cx disconnected the call

Only want to talk with Microsoftcx said no thank you and disconnected the call

Cx want to talk with SprintCx want to save the user name and password on the IE, offer support, cx denied

Gmail password issue

Page 61: Final 2015

question about the window phone

Data recovery from Drive issue, not fixableNeed United Kingdome phone directory

Dial tone issue on phoneCx want to activate the office 2011 but don't have the key

Cx want to talk with Iyogi

Internet explorer issue, offer support, cx deniedQuestion about setting of email but don't have the computer right now

Need user manual for Toshiba computer

Quicken check issue

Digital Camera issue

Keyboard and drive issue, offer support cx deniedEmail password reset

Billing issue with someone elsePhone issue, not fixable

Office 365 activationsoftware issue, offer support, cx don't have the money

Internet explore is not working, offer supportlooking for Microsoft phone no

Microsoft password reset offer support, cx disconnected the callREGISTER CUSTOMER

Product key issue on office 2010GPS devise issueLooking for Pogo

Files issue, offer support, payment diclined

Page 62: Final 2015
Page 63: Final 2015

Office installation

Cx want to purchase the outlook

Outlook 2010 issue, offer support, cx deniedLooking for different company

Amazon fire stick issue

admin email password block, offer support, cx denied

Email issue, offer support, cx denied

outlook 2010 issue, offer support, cx deniedFile increption on the laptop

Outlook 2003 setup, offer support, cx have new computer.outlook email password reset

Beat music issue on phoneOnly want to talk with Kespersky

Cx want to find the setup of Norton, offer support, cx deniedOnly want to talk with Norton

Microsoft account password resetOnly want to talk with Geek Squad

Outlook 2010 issue, offer support cx deniedbrowsers are not working, offer support, cx denied

Page 64: Final 2015

Software ActivationNeed product key for office 2011

GHOST CALLcx want to know the support plans

Cx called for browser issue, offer support, cx deniedWord file issue, cx disconnected the call.

Looing for different company

How to download file from youtubeiCloud issue, offer support, cx denied

Looking for bestbuyword file issue,

LOOKING FOR GEEKSQUADAOL issue, offer support, cx denied

Browser issue, cx don't want to fix.Outlook 2003 email issue

Outlook email issueSoftware Activation

Headphone issueno boot disc has been didected

Aol email issue on the tabletNetworking issueGHOST CALL

Only want to talk with MicrosoftCx want to cancel office 2013

TV remote issue.GHOST CALL

while talking call got disconnectedCx want to create the email id, offer support, cx denied

Product key issue on office 2007

REGISTER CUSTOMER REGISTER CUSTOMER

cx said wrong no and disconnected the callemail issue on the phone.

install the driver of the printercx want to recover the deleted email

Email issue, not fixable

MSN email issue on iPad

Page 65: Final 2015

Blue screen issue, offer support, cx deniedOpen office issue

Virus and my faster pc issue,Microsoft email password resetwindow xp difragment issue.Cx want free email account

admin email password block, offer support, cx denied

Wireless network driver issue, offer support, cx deniedword file issue,

REGISTER CUSTOMER outlook issue, offer support, no funds

Word file issue, offer support, no fundsHp billing issue

LOOKING FOR DIFFERENT COMPANYCx just want to know the charge for support

Credit card stolenneed product key for office 2003

Excel file issueOffice installation

Window update issue on new computer.Need refund for Norton

Cx want to talk with Microsoft

Office installationLOOKING FOR DIFFERENT COMPANY

Account locked on phone

Microsoft billing issueBilling issue with logmein

Outlook 2013 issueOffice installation

Office 2007 key is not working

outlook issue, offer support, denied

cx want to delete a video from youtubeCx want to recover the lost word documents

Microsoft account password issue, offer support, cx denied

Page 66: Final 2015

Issue on Amazon Kindel

Hard drive lockedCx is not able to speak english

Outlook issue, offer support, brand new computer.Hardware issue on the keyboard of the laptop

Password reset for doller softwarecartiage issue on the printer

Spam emails issue on the phoneUpdate issue, don't have time right now

REGISTER CUSTOMER user profile issue, looking for free support

Xbox Game issue.Not able to understand

Webmail issue from school website, don't want to provice remotePassword reset, not fixable.Server data base question

Looking for different companyHardware issue with harddrive and boot manager

outlook questionNo internet, while talking cx disconnected the call.

Looking for Shoutkeys tech support

No voice from cx side.Password reset on the phone for google account

Password reset on the phone.Speakers are not workingPop up on the computer

Cx want to setup the pst file in to the outlook, need to confirm with Bosshotmail password reset, not fixable

Computer is not bootingneed product key for window 7

Power supply issueOutlook 2011 pst file issue.

Keyboard issue

Screen is flicringCx want to talk to Microsoft about the charge on the card

Admin password reset on Microsoft accountNo boot on the computer

Oultook 2011 issue

Page 67: Final 2015

Image issue on the window 8

CAMPAIGNREMOTE (Y/N) TYPE ISSUE /REMARKSMPS-Green No H/W ISSUE Screen is flicringMPS-Google No OUT OF SCOPE ISSUE Cx want to talk to Microsoft about the charge on the card

MPS-Blue No NO FUNDS Admin password reset for Microsoft account.MPS-Green No H/W ISSUE No boot on the computerMPS-Blue Yes SALE MADE Oultook 2011 issueMPS-Blue Yes FREE SUPPORT Image issue on the window 8

MPS-Google No OUT OF SCOPE ISSUE cx said I will call back and disconnected the callMPS-Rceipt No REGISTER CUSTOMER register cxMPS Ruby No LOOKING FOR DIFFERENT COMPANY Cx want to talk with Epson

MPS-Google No NO FUNDS Admin password reset for Microsoft account on window 8MPS-Google No SALE MADE Gmail account password resetMPS-Silver Yes NO FUNDS Outlook rules issueMPS-Blue No FREE SUPPORT cx want to know how to inser the row on excel file

MPS-Google No FREE SUPPORT Admin password reset for Microsoft account on phoneMPS-Blue Yes OUT OF SCOPE ISSUE Game issue, not fixable

MPS-Google No OUT OF SCOPE ISSUE cx want to buy the monitor for the desktopMPS-Blue Yes NO FUNDS computer is freezing up.

MPS-Main No OUT OF SCOPE ISSUE cx want to change the carrier on the phoneMPS-Google No OUT OF SCOPE ISSUE Google account password on the phone, not fixableMPS Quartz Yes OUT OF SCOPE ISSUE game product code issue, not fixableMPS-Blue Yes FREE SUPPORT Office 2013 key issueMPS-Blue No REGISTER CUSTOMER Register cx

MPS-Google Yes SALE MADE Printer issueMPS-Google Yes NO FUNDS Security issue on the internet.MPS-Google No OUT OF SCOPE ISSUE Amazon kindel issue

MPS-Blue Yes FREE SUPPORT Microsoft account password reset.MPS-Blue No OUT OF SCOPE ISSUE Phone issue

MPS-Google No FREE SUPPORT Word stater issueMPS-Blue No NO FUNDS no internet

MPS-Google No OUT OF SCOPE ISSUE Email has been delete on the phoneMPS-Aqua No GHOST CALL Ghost call

MPS-Google No FREE SUPPORT Microsoft account password reset on the phoneMPS-Google No FREE SUPPORT Gmail account password reset on the phoneMPS-Google No OUT OF SCOPE ISSUE iPhone data messed want to recover the data

MPS-Blue No REFUSE TO SHARE REMOTE ACCESS Space issue on the hard driveMPS-APPS No GHOST CALL GHOST CALLMPS Ruby Yes H/W ISSUE Hardware issue on dekstop computer, fan making the soundMPS-Blue Yes FREE SUPPORT Cx want to change the language in office 2013MPS-Aqua No H/W ISSUE No boot on the tabletMPS-Blue Yes OUT OF SCOPE ISSUE Cx was looking for product key for office.MPS-Blue No REFUSE TO SHARE REMOTE ACCESS Norton popup issue

MPS-GGLOLD No FREE SUPPORT Printer issue

Page 68: Final 2015

MPS-Blue Yes OUT OF SCOPE ISSUE Cx was looking for product key for office 2011MPS-APPS No OUT OF SCOPE ISSUE cx asked the price for technical support and disconnected the call

MPS-Google Yes OUT OF SCOPE ISSUE External Hard drive curreptedMPS-Google No OUT OF SCOPE ISSUE cx is unable to understand.

MPS-Blue Yes NO FUNDS Admin password issue,

MPS-Aqua No Out of scope issue No internet while talking cx disconnected the callMPS-Google No Out of scope issue Email password on phone, not fixableMPS-Google Yes NO FUNDS Startup software are not working

MPS-Blue No Out of scope issue Unauthorized charge by MicrosoftMPS-Blue No Register cx Register cx

MPS-Google No NO FUNDS Phone keep asking for new email account withing 3-4 daysMPS-Google No Out of scope issueCx want to readem the game code on the phone, not fixableMPS-Google Yes FREE SUPPORT Website issue on the internet explorer

MPS-Blue No GHOST CALL GHOST CALLMPS-Blue Yes FREE SUPPORT Microsoft account verify issueMPS-Blue Yes NO FUNDS Cx want to open the pdf file

MPS-Google No LOOKING FOR DIFFERENT COMPANY Billing issue with www.g2s.comMPS-Google No Out of scope issue No boot on the phoneMPS-Google No FREE SUPPORT Password reset of email on the phone

MPS-Blue Yes NO FUNDS Browser issueMPS-Blue Yes H/W ISSUE Monitor driver are not compatiable with window xpMPS-Blue Yes FREE SUPPORT Microsoft account password reset MPS MSN No Out of scope issue Server issue on two computer

MPS-Blue Yes NO FUNDS Browser issueMPS Ruby No Out of scope issue Cx want to recover the deleted fileMPS-Main No Refuse to share remote acess frontiernet email issueMPS-Blue No Out of scope issue No boot on the tabletMPS-Blue Yes SALE MADE Browser issueMPS-Main Yes Out of scope issue Outlook server issue with company emailMPS-Blue No SHORT OF TIME email issue

MPS-Google No Out of scope issue Admin password reset on window xp, don't have the discMPS-Google No Out of scope issue Gmail account password reset, not fixableMPS Quartz No Out of scope issue Refund status from adobeMPS-Main Yes PRICE IS TOO HIGH pop issue on mozilla, window xpMPS-Green No Out of scope issue Cx want to return the computer to lenovoMPS-Google No Out of scope issue Tracking device issue

MPS-Blue No NO FUNDS Transfer the office 2010, 2 computersMPS-Google Yes FREE SUPPORT virus issue.

MPS-Blue Yes FREE SUPPORT Microsoft account verify issueMPS-Google No Out of scope issue While talking cx disconnted the call, MPS-Google Yes FREE SUPPORT Aol password reset

MPS-Blue No Out of scope issue Just called us to inform about the scamMPS-Blue No Out of scope issue Looking for different companyMPS-Blue No Out of scope issue Window 8 key validation issue

Page 69: Final 2015

MPS Quartz No Out of scope issue cx said wrong no and disconnected the callMPS-Google No FREE SUPPORT Password reset of email on the phone

MPS Ruby Yes FREE SUPPORT Apps are working slowMPS-Google No Register cx Register cxMPS-Google No Out of scope issue Cx looking for gaming compnayMPS-Google No H/W ISSUE hardware issue on the phone

MPS-Blue Yes FREE SUPPORT Cx want to reset the omputerMPS-Rceipt No FREE SUPPORT Microsoft account password reset MPS-Google Yes SALE MADE yahoo emial issueMPS-Main Yes SALE MADE hotmail issue

MPS Quartz No Out of scope issue Password reset of yahoo, not fixableMPS-Blue Yes FREE SUPPORT Office 2013 key issue

MPS-Google No Out of scope issue Billing issue with hometechMPS Pink No LOOKING FOR DIFFERENT COMPANYOnly want to talk with AVG for the charge

MPS-Silver No Out of scope issue Password reset of hotmail, not fixableMPS-Google No FREE SUPPORT Google plus is not working on phoneMPS-Google No Out of scope issue looking for purchase a device for iPhone 6MPS-Google Yes SALE MADE virus issue.

MPS-Blue Yes FREE SUPPORT need driver for dvd driveMPS-Blue No Out of scope issue cx want to return the computerMPS-Blue Yes NO FUNDS Office installation

MPS Quartz No LOOKING FOR DIFFERENT COMPANY Looking for uberMPS-Google No Out of scope issue Phone pad isue

MPS Pink No LOOKING FOR DIFFERENT COMPANY Are you MicrosoftMPS-Silver No FREE SUPPORT oultook issue on phoneMPS Pink Yes SALE MADE Internet explorer issueMPS-Blue No REFUSE TO SHARE REMOTE ACCESS REFUSE TO SHARE REMOTE ACCESSMPS-Silver No Out of scope issue While talking cx disconnted the call,

MPS Ruby No LOOKING FOR DIFFERENT COMPANY looking for lenovoMPS-Silver No FREE SUPPORT not able to send the email from phone

MPS-Google Yes NO FUNDS Slow computer, don't have moneyMPS-Silver No Out of scope issuecx said issue with outlook then said I'll call back and disconnected the call

MPS-Google Yes Out of scope issue Office 2010 key expire

MPS-Blue No Out of scope issue Window 7 validation and expiration issue,MPS-Silver No REFUSE TO SHARE REMOTE ACCESSCx need permission from manager to provide the remote of computer.MPS-Silver No REFUSE TO SHARE REMOTE ACCESSDon't want to provide the remote, lost the word documents

MPS-Google No How to issue Just want to know how to reset the computerMPS-Main No Out of scope issue Need key for office 2007MPS Ruby Yes Out of scope issue outlook exchange server issue

MPS-Google No FREE SUPPORT Password reset of email on the phoneMPS-Main No Out of scope issue cx want to downgrad the window, don't have the disc

MPS-Google No FREE SUPPORT Cx want to connect the keyboard with iPadMPS-Google No Out of scope issue Credit card has been stolenMPS-Google No Register cx Register cx

Page 70: Final 2015

MPS-Blue Yes SALE MADE Office installationMPS-Blue Yes SHORT OF TIME Office issue, don't have time right now

MPS Quartz No Out of scope issue Billing issue with different compnayMPS-Blue No Out of scope issuecx was calling for different company while talking cx disconnected the call

MPS Inc No Out of scope issue Need product key for office

MPSAndroid No H/W ISSUE Hardware issue on phoneMPS Inc Yes SALE MADE Pop up on the computer

MPS Ruby No Out of scope issueAlready talked to other technician, just want to remove the superanti spywereMPS-Blue Yes Out of scope issue Looking for office 2011 product key

MPS-Google No Out of scope issue Cx want to know how is using the passwordMPS-Blue Yes Out of scope issue Looking for office 2010 product keyMPS-Blue No Out of scope issue pixel issue on the phone

MPS-Blue No Out of scope issue cx called us to inform about the scam call.MPS-Blue No LOOKING FOR DIFFERENT COMPANY Is this Microsoft?

MPS-Google Yes NO FUNDS popup issue, offer support, cx deniedMPS-Google Yes NO FUNDS Sound driver issue

MPS-Blue Yes FREE SUPPORT window update issueMPS Ruby Yes FREE SUPPORT Pop up on the computer

MPS-Google No LOOKING FOR DIFFERENT COMPANY cx is looking for gateway supportMPS-Google No Out of scope issue Admin password on window 7, don't have the disc

MPS-Blue No FREE SUPPORT Admin password issue on window 7MPS-Blue Yes FREE SUPPORT Office 2011 key issueMPS-Blue No LOOKING FOR DIFFERENT COMPANY Looking for MicrosoftMPS-Blue No LOOKING FOR DIFFERENT COMPANY Looking for MicrosoftMPS Inc No Short of time issue with computer, don't have time to fix it right now

MPS-Blue Yes Out of scope issue Data related issue, not fixableMPS-Green No HOW TO ISSUE question about the router, don't need supportMPS-Google No NO FUNDS Webmail issue, offer support, cx don't have the moneyMPS-Google No Out of scope issue Cx want looking for guiny tech supportMPS Quartz No H/W ISSUE Speaker issue on LG phone

MPS Pink No Out of scope issue cx want to talk in spanish, not able to understand englishMPS-Silver No SALE MADE Phone issueMPS-Blue No Register cx Register cx

MPS-Google No FREE SUPPORT Phone issueMPS-Main No LOOKING FOR DIFFERENT COMPANY Looking for home medicMPS-APPS No NO FUNDS Just want to charge for the suportMPS-Blue No Out of scope issue cx want the access 2013 free with office 2013MPS-MSN Yes FREE SUPPORT Printer issue, already have support with geeksquad

MPS Ruby No Out of scope issue no boot issue with phoneMPS-MSN No LOOKING FOR DIFFERENT COMPANY Looking for geeksquad

Page 71: Final 2015

MPS-Main Yes NO FUNDS Password reset of email on the phoneMPS Gold Yes SALE MADE Webmail setting issue

MPS-Green No Out of scope issue Keyboard issueMPS-Google Yes NO FUNDS Google chrome issue

MPS-Blue No FREE SUPPORT Photo viewer

MPS-Green Yes H/W ISSUE Hardware issue with MonitorMPS-Blue Yes SALE MADE Office installation

MPS-Google No Out of scope issue Yahoo email password reset on the phone, not fixableMPS-Google No LOOKING FOR DIFFERENT COMPANY Looking for all tech supportMPS-Silver No FREE SUPPORT Outlook issueMPS-MSN No Register cx Register cx

MPS-Google No H/W ISSUE Hardware issue with phoneMPS-Google No GHOST CALL GHOST CALLMPS-Aqua No HOW TO ISSUE Cx want to know the function key on keyboardMPS-MSN No HOW TO ISSUE How to insert the sheet in excelMPS-Blue No LOOKING FOR DIFFERENT COMPANY LOOKING FOR DIFFERENT COMPANYMPS-Main No FREE SUPPORT Phone issueMPS-Blue Yes FREE SUPPORT Email password issueMPS-Blue No H/W ISSUE Hardware issue with headset

MPS-Silver No Out of scope issue Cx was arguing about the supportMPS-Google No H/W ISSUE No boot on HP laptop

MPS Inc No FREE SUPPORT Need help on office trial versionMPS - Purple Yes FREE SUPPORT Pop up on the computerMPS-Silver No Out of scope issue Password reset of email on the phone, not fixable

MPS-Google No FREE SUPPORT Password reset of email on the phoneMPS-Google No Out of scope issueCx want to unsubscribe from website on tablet and want refundMPS-Google Yes Out of scope issue Yaho Password reset of email on the phone, not fixable

MPS-Blue No FREE SUPPORT email setting issue on phoneMPS CTA No Register cx Register cx

MPS-Silver Yes FREE SUPPORT Outlook 2013 issueMPS-Google No Out of scope issue Phone is not ringing

MPS-Blue No Out of scope issue Email issue on phone, cx disconnted the callMPS-Main Yes FREE SUPPORT Send the receive issue with outlook 2013

MPS-Google No REFUSE TO SHARE REMOTE ACCESS Java issue on window XPMPS-Blue Yes Out of scope issue Microsoft account verification, not fixable

MPS-Rceipt Yes Out of scope issue Need product key for office 2011MPS-MSN No LOOKING FOR DIFFERENT COMPANY Wrong NoMPS-MSN No REFUSE TO SHARE REMOTE ACCESS Printer issueMPS-Blue No SALE MADE Microsoft account password reset MPS-MSN No Out of scope issue TV setupMPS-MSN Yes FREE SUPPORT Outlook 2013 issueMPS-Silver No LOOKING FOR DIFFERENT COMPANY Looking for Microsoft

MPS-Google No Out of scope issue Cx can not make call from mobile phone

Page 72: Final 2015

MPS-MSN No Out of scope issue Looking for Nop ElectronicMPS-Blue No REFUSE TO SHARE REMOTE ACCESSCompany computer, Microsoft email issueMPS-MSN No Out of scope issue phone issue not fixableMPS-Silver Yes FREE SUPPORT oultook issue on window XP

MPS-Blue Yes Out of scope issue While diagnosing cx disconnted the callMPS-Blue Yes NO FUNDS hotmail issueMPS-Blue Yes FREE SUPPORT Admin password issue on window 8

MPS-Google No Out of scope issue while talking call hand upMPS Pink No LOOKING FOR DIFFERENT COMPANY Looking for NortonMPS Gold No LOOKING FOR DIFFERENT COMPANY Cx want to talk with different company

MPS-Green Yes FREE SUPPORT Browser issue, cx disconnted the callMPS-Google No Out of scope issue Xbox issueMPS-Google No Out of scope issue Cx can not make the call

MPS-Blue No FREE SUPPORT Blue screen on the computer

MPS-Blue No Out of scope issue Need key for office 2007MPS-Google No Out of scope issue Document recovery on tabletMPS-Google No Out of scope issue Cx wna to talk with google for advertisement issueMPS Quartz Yes FREE SUPPORT Yahoo email password reset MPS-Blue Yes FREE SUPPORT Microsoft account password reset MPS-MSN Yes SALE MADE Password reset of the email

MPSAndroid No FREE SUPPORT Phone issue

MPS Inc No Out of scope issue Admin email password reset, not fixableMPS-Google No FREE SUPPORT Google account on phone

MPS-Blue Yes SALE MADE Excel file issueMPS-Green No REFUSE TO SHARE REMOTE ACCESS Printer driver issueMPS-Rceipt No FREE SUPPORT Google account on phoneMPS-Google No Out of scope issue Password reset of email on the phone, not fixableMPS Olive Yes FREE SUPPORT Pop up on the computerMPS Inc No Out of scope issue Password reset of email on the phone, not fixableMPS Inc Yes FREE SUPPORT Pop up on the computerMPS Inc No FREE SUPPORT Blue screen on the computer

MPS Quartz Yes Out of scope issue Password reset of email on the phone, not fixableMPS-Main No Register cx Register cxMPS-Blue No LOOKING FOR DIFFERENT COMPANY Looking for MicrosoftMPS Olive Yes FREE SUPPORT Pop up on the computerMPS-Blue No Out of scope issue Need product key for window 7MPS-Silver Yes FREE SUPPORT email issue

MPS Quartz No H/W ISSUE No boot on tabletMPS Inc No FREE SUPPORT Admin email password reset,

MPS Ruby Yes SALE MADE Printer driver issue

Page 73: Final 2015

MPSAndroid No H/W ISSUE Key issue on tablet

MPS Pink No Out of scope issue Cx want to document in mailMPS-Green No H/W ISSUE Touch pad is not working

MPS Inc Yes Out of scope issue Need product key for window 8MPS-Blue No LOOKING FOR DIFFERENT COMPANY Looking for MicrosoftMPS Inc Yes FREE SUPPORT Outlook issue on new computer

MPS-Blue Yes NO FUNDS screen upside downMPS Pink Yes HOW TO ISSUE Question about an email from notonMPS Inc No LOOKING FOR DIFFERENT COMPANY Looking for MicrosoftMPS Inc No Out of scope issue Need product key for window 8

MPS-MSN No Out of scope issue Looking for cash linkMPS Inc No Out of scope issue data recoveryMPS Inc No Out of scope issue Admin password issue on window 7

MPS-Aqua No LOOKING FOR DIFFERENT COMPANY Looking for MicrosoftMPS Inc No Out of scope issue Admin password issue on window Vista, don't have disc

MPS-MSN No Out of scope issue Looking for game compnayMPS Inc No HOW TO ISSUE Window vista safe mode issue, don't have the internet

MPS-Google No Out of scope issue Cx want to cancel paymentMPS Ruby Yes H/W ISSUE hardware issue on scren on the computeMPS Inc Yes HOW TO ISSUE how to get the key

MPS-Blue Yes FREE SUPPORT Outlook 2013 issue

MPS Quartz No Out of scope issue Magic jam supportMPS Inc No LOOKING FOR DIFFERENT COMPANY Looking for MicrosoftMPS Inc No FREE SUPPORT Phone issue, updatesMPS Inc No Out of scope issue Xbox issueMPS Inc No HOW TO ISSUE how many time product key can be usded.MPS Inc No H/W ISSUE Mouse is not working

MPS-Google No Out of scope issue Chrome book issue

MPS-Google No NO FUNDS Yahoo email password reset on phoneMPS Inc No NO FUNDS Microsoft account password reset MPS Inc No Out of scope issue Are you Microsoft

MPS - Purple No Out of scope issue cx said wrong no and disconnected the callMPS Inc No FREE SUPPORT Microsoft account password reset MPS Inc Yes FREE SUPPORT Office 2013 account isssue

MPS Ruby Yes NO FUNDS Slow computer.MPS Inc No FREE SUPPORT No internetMPS Inc No FREE SUPPORT Cx want to reset the tablet

MPSAndroid No FREE SUPPORT SD card issue on phoneMPSAndroid No FREE SUPPORT Phone Issue

Page 74: Final 2015

MPS Inc No FREE SUPPORT Admin email password reset,MPS Inc No HOW TO ISSUE Question about the file

MPS-Google No REFUSE TO SHARE REMOTE ACCESS Cx want to install the security softwareMPS Inc No HOW TO ISSUE Question about the file

MPS-Google No Out of scope issue Need key for office 2007MPS Inc No Out of scope issue Need key for office 2007

MPS-Google No HOW TO ISSUE Cx want to know the her email id on phoneMPS Pink Yes FREE SUPPORT Download folder issue

MPSAndroid No FREE SUPPORT Phone IssueMPS Blue No Out of scope issue Data recovery on the computerMPS Inc Yes Sale Made Pop up on the computerMPS Inc No Out of scope issue Cx disconeccted the call

MPS Blue No FREE SUPPORT updates on the phoneMPS Inc No FREE SUPPORT Phone Issue

MPS Receipt No Register cx Register cxMPS Pink Yes Out of scope issue Norton key is not working

MPS Inc Yes FREE SUPPORT Office installationMPS Inc No Out of scope issue Microsoft customer support needMPS Inc No Out of scope issue Xbox issue

MPS-Aqua No H/W ISSUE Boot file missingMPS Inc No Out of scope issue Data recovery on the computerMPS Inc No FREE SUPPORT Scam call

MPS Blue No REFUSE TO SHARE REMOTE ACCESS Scam callMPS Inc No NO FUNDS Cx want to desiable the password option on the computerMPS Inc Yes FREE SUPPORT Driver issue with the hard driveMPS Inc No Out of scope issue Xbox issueMPS Inc No FREE SUPPORT Microsoft account verify issueMPS Inc No FREE SUPPORT Surace tablet issueMPS Inc Yes Short of time Office activateionMPS Inc No Out of scope issue Wrong NoMPS Inc No Out of scope issue Wrong No

MPS Blue No Short of time while talking cx fix the issueMPS-Google No Out of scope issue Prank call

MPS Inc No HOW TO ISSUE cx want to know how many time I used the window 8 key

MPSAndroid No FREE SUPPORT Pasword on TabletMPS Inc No Out of scope issue Email verify on phone, not fixableMPS Inc Yes FREE SUPPORT Sync issue on calanderMPS Inc No Out of scope issue App issue on the laptop but no internetMPS Inc No Out of scope issue password blocked on the tablet

MPS Google No Prank call Prank call

Page 75: Final 2015

MPS Inc No Out of scope issue Office key but no internetMPS Quartz No Out of scope issue Charge on the card by other company

MPS Inc Yes FREE SUPPORT Office 2011 installationMPS Inc No Out of scope issue Xbox issueMPS Inc No FREE SUPPORT No internet

MPS Google No FREE SUPPORT Phone issueMPS Inc No Out of scope issue need disc for window 7MPS Inc Yes NO FUNDS Email attechment issue

MPS Inc No Out of scope issue Data recovery on phoneMPS Inc No Prank call Prank callMPS Inc No H/W ISSUE Tablet is not chargingMPS Inc No Out of scope issue While talking cx disconnted the call, MPS Inc No Out of scope issue Cx said hold the line and disconnected the callMPS Inc No HOW TO ISSUE Cx want to know how to connect the tablet with wifiMPS Inc No HOW TO ISSUE Tablet issue

MPSAndroid No GHOST CALL GHOST CALLMPS Ruby No GHOST CALL GHOST CALL

MPS Google No HOW TO ISSUE How to connect tablet with wifiMPS Blue No REFUSE TO SHARE REMOTE ACCESS Scam callqresolve No FREE SUPPORT Tablet issueMPS Blue No Out of scope issue Xbox issue

MPS-MSN No LOOKING FOR DIFFERENT COMPANY Looking for time warnerMPS-Aqua No Out of scope issue cx want to replace the laptop because of keyboard

MPS Google No FREE SUPPORT Nto able to send the email

MPS Quartz Yes SALE MADE Password reset of email MPS-Main Yes NO FUNDS Password reset of email

MPS-Aqua No FREE SUPPORT Phone issueMPS Google No Out of scope issue Password reset of email, not fixableMPS-MSN No GHOST CALL GHOST CALL

MPS Quartz Yes FREE SUPPORT Cx want to burn the disc

MPS Blue No GHOST CALL GHOST CALLMPS Inc No H/W ISSUE Mouse is not working with tablet

MPS Blue Yes FREE SUPPORT Office installationMPS Blue No Out of scope issue Wrong NoMPS Blue No FREE SUPPORT Cx want to block the email on outlook

MPS Google Yes SALE MADE Software issue

MPS Google No HOW TO ISSUE Question about the internet explorerMPS Inc No FREE SUPPORT Phone issue about the photo recovery

MPS Blue Yes FREE SUPPORT Office 2011 key issue

Page 76: Final 2015

MPS Inc No GHOST CALL GHOST CALLMPS Blue Yes FREE SUPPORT Office installationMPS Blue No Out of scope issue Need bluetooth help on the phone

MPS-Silver No REFUSE TO SHARE REMOTE ACCESSOutlook issue, cx is in middile to doing something, once free cx will call backMPS Google No Out of scope issue Scam call, startup password

MPS Blue No Out of scope issue Teblet issueMPS Blue No REFUSE TO SHARE REMOTE ACCESS Scam call

Campaing Remote Sale and scope IssueMPS Blue Yes SALE MADE Scam callMPS-Aqua No Out of scope issue Mother board replacementMPS-MSN No Register cx Register cx

MPS Google No Register cx Register cxMPS Google Yes FREE SUPPORT Gmail issueMPS Google Yes SALE MADE Office installationMPS - Purple No short of time cx said I will do it later and disconnected the call

MPS Inc No FREE SUPPORT New computer, intenret is not workingMPS Google No FREE SUPPORT Phone issue, cx denied for support

MPS Blue Yes FREE SUPPORT Software issue

Campaing Remote Sale and scope Issue

Campaing Remote Sale and scope IssueMPS Inc No FREE SUPPORT Recovery issue

MPS Google No Out of scope issue Payment issue with googleMPS Google No FREE SUPPORT Just want to charge for the suportMPS Google No Out of scope issue TV issueMPS-Main No Out of scope issue Keyboard issue

MPS Inc No Out of scope issue Data recovery MPS - Purple No Out of scope issue Need AVG product key

Campaing Remote Sale and scope IssueMPS-Main No FREE SUPPORT Microsoft account password reset

MPS Quartz Yes SALE MADE Software issueMPS Google Yes FREE SUPPORT Office installation

MPS Blue Yes SALE MADE Microsoft account password reset MPS Blue No Out of scope issue Wrong NoMPS Inc Yes FREE SUPPORT Game issue on the computer

MPS-Aqua No Hardware issue Hardware issue on BatteryMPS-Main No FREE SUPPORT Game issue on the computerMPS-Aqua No GHOST CALL GHOST CALL

Campaing Remote Sale and scope IssueMPS Google No Out of scope issue Game coin issue on phone

MPS Inc No Out of scope issue Data recovery MPS Inc No Out of scope issue need refund for office

MPS-Orange No Out of scope issue Need Microsoft noMPS Google Yes Out of scope issue Yahoo server issueMPSAndroid No Out of scope issue Cx want to located the device

Page 77: Final 2015

MPS Inc No Out of scope issue Need product key for officeMPS Quartz No FREE SUPPORT Farmvilla game issue on facebookMPS - Purple No Out of scope issue Refund for Mcafee

MPS-Main No Out of scope issue No boot on the phoneMPS Blue No FREE SUPPORT Microsoft account password reset

MPS Google No FREE SUPPORT Cx want to transfer the text msg to phoneMPS Inc No FREE SUPPORT App issue on ipadMPS Inc No Out of scope issue Cx want to cancel the payment for Microsoft office

MPS Blue No Short of time cx said I will do it later and disconnected the callMPS Blue No Out of scope issue Wrong NoMPS Blue No Out of scope issue Cx want to cancel the payment for Microsoft officeMPS Blue Yes SALE MADE Email password resetMPS Blue No Out of scope issue Window 7 admin password, don't have the discMPS Blue No FREE SUPPORT Operation system 34 issueMPS Blue Yes SALE MADE Virus issue

Campaing Remote Sale and scope IssueMPS Pink Yes HOW TO ISSUE Norton account informationMPS Blue No Out of scope issue Microsoft account password reset, not fixableMPS Inc No LOOKING FOR MICROSOFT Are you Microsoft

Campaing Remote Sale and scope IssueMPS Pink Yes FREE SUPPORT Homepage issue

Campaing Remote Sale and scope IssueMPS Inc No LOOKING FOR MICROSOFT Don't have the product key for office

MPS Google No Out of scope issue Email issue on phone, not fixableMPS Google No Out of scope issue phone issue not fixableMPS-MSN Yes Sale made email issue

MPS Inc No FREE SUPPORT Cx want to recover the default programeMPS Inc No Out of scope issue Email issue on phone, not fixable

MPS – Ruby No Short of time While talking cx disconnted the call, MPS Google No H/W ISSUE No boot on the computerMPS Ruby Yes FREE SUPPORT Headphone issueMPS-Silver Yes How to issue Cx want to add the signature in email

MPS Google No Out of scope issue Xbox issueMPS Google Yes FREE SUPPORT Update issueMPS Quartz Yes FREE SUPPORT Password reset of email MPS-Silver No How to issue Don't have the computer right nowMPS Pink No Register cx Register cx

MPS – Gold No H/W ISSUE No boot on HP laptopMPS – Gold No FREE SUPPORT Printer issue

Campaing Remote Sale and scope IssueMPS-Silver No FREE SUPPORT Email issue on phone, cx disconnted the callMPS Blue No FREE SUPPORT office issue on ipadMPS Blue Yes FREE SUPPORT Office 2013 installation

MPS Google No Out of scope issue GHOST CALLMPS Quartz No Out of scope issue Cx want to purchase water pump

MPS Inc No LOOKING FOR MICROSOFT Are you Microsoft

Page 78: Final 2015

MPS Google No How to issue How to download the Viper software on tabletMPS Blue No Register cx Register cx

MPS Google No FREE SUPPORT Email issue on phone, cx disconnted the callMPS Blue Yes FREE SUPPORT pops on the computerMPS Blue No LOOKING FOR MICROSOFT Are you MicrosoftMPS Inc No LOOKING FOR MICROSOFT Are you Microsoft

MPS Gree No Out of scope issue cx want to trace the laptopMPS-Silver No Out of scope issue Cx wna to install the office on ipadMPS-Main No Out of scope issue Prank callMPS Pink No Out of scope issue Don't have the computer right nowMPS Inc No FREE SUPPORT Recovery issue

MPS Google No FREE SUPPORT email issueMPS Inc Yes FREE SUPPORT Internet explorer issue

Campaing Remote Sale and scope IssueMPS Google Yes Sale made Internet explorer issue

MPS Blue Yes FREE SUPPORT Outlook website issueMPS Inc No Out of scope issue Startup password issue

MPS-APPS Yes FREE SUPPORT Software activationMPS Inc No Out of scope issue Xbox issue

MPS Blue No Out of scope issue Cx just want to know the charge for supportMPS Quartz No FREE SUPPORT Internet explorer issueMPS-Main No Out of scope issue looking for laptop chargerMPS-Silver No Out of scope issue Microsoft account password reset

MPS Google No Out of scope issue Looking for GoogleMPS Blue Yes FREE SUPPORT Printer driver issueMPS Inc No REFUSE TO SHARE REMOTE ACCESSJust want to inform us about the scam call

MPS Aqua No FREE SUPPORT Window update

Campaing Remote Sale and scope IssueMPS Google No Out of scope issue Email issue, not fixable

MPS Inc No REFUSE TO SHARE REMOTE ACCESS Scam callMPS Google Yes Out of scope issue Email issue, not fixableMPS Receipt No Register cx Register cx

MPS Inc Yes FREE SUPPORT Office installationMPS Quartz No Out of scope issue Wrong NoMPS-Silver No Out of scope issue Wrong No

MPS Inc No FREE SUPPORT Microsoft account password reset MPS-Main No Out of scope issue Need outlook domain for business email accountMPS Blue Yes FREE SUPPORT Need product key for officeMPS Inc No Out of scope issue Admin password issue on window 7

MPS Blue Yes FREE SUPPORT Scam callMPS Inc Yes FREE SUPPORT Window update

MPS-Main No Out of scope issue Hardware issue on phoneMPS Pink No Out of scope issue need refund for nortonMPS Ruby Yes FREE SUPPORT Window update

Campaing Remote Sale and scope IssueMPS Blue Yes Sale made email issue

Page 79: Final 2015

MPS-Main No FREE SUPPORT Skype on tabletMPS Pink Yes FREE SUPPORT Norton software issue

MPS Quartz No FREE SUPPORT email issue

Campaing Remote Sale and scope IssueMPS Quartz No Out of scope issue Camera issueMPSAndroid No Out of scope issue Facebook phone no issue on phoneMPS Quartz No Out of scope issue Looking for EA gamesMPS Google Yes FREE SUPPORT Hotmail password reset issueMPS-Aqua No H/W ISSUE boot issue on new hard driveMPS Pink Yes FREE SUPPORT Norton software issueMPS-Main No Out of scope issue Cx is not able to understand and disconnted the call

MPS Quartz No Out of scope issue Looking for adobeMPS-Green No Out of scope issueQuestion about image but don't have the computer right nowMPS-Silver No FREE SUPPORT Hotmail password reset issueMPS Pink Yes FREE SUPPORT Kesperskey issue

MPS – Ruby No Sale made Blue screen on the computerMPS-Aqua No H/W ISSUE Screen issue

MPS Quartz No Out of scope issue Email issue not fixableMPS-Main No How to issue Cx want to know how to delete the Email account

Campaing Remote Sale and scope IssueMPS – Green Yes how to issue Cx want to know how to burn the disc

MPS Inc No Short of time Google drive issue, while talking disconnted the callMPS Blue No Out of scope issue Looking for MicrosoftMPS MSN No Register cx Register cxMPS-Main Yes FREE SUPPORT Outlook 2013 issueMPS-APPS No Short of time cx said I will do it later and disconnected the callMPS Blue No Out of scope issue While talking cx disconnted the call,

MPS Google Yes FREE SUPPORT Email issue

Campaing Remote Sale and scope IssueMPS Blue Yes Sale made Pop up on the computer

MPS Google Yes Out of scope issue Norton account billing issueMPS Blue No FREE SUPPORT App issue on phoneMPS Blue Yes No Funds Icould accountMPS Blue Yes Sale made Facebook page issue

MPS - Purple No Out of scope issue Phone is locked asking for pin noMPS Google Yes Sale made Cx is not able to open the website on the computer

Campaing Remote Sale and scope IssueMPS – Ruby No FREE SUPPORT Physical Memory Dump errorMPS-Blue No Out of scope issue Exchange server issue

MPS Google No Out of scope issue Battery replacementMPS-Green No Out of scope issue Wrong NoMPS-Blue No Out of scope issue Email password reset issue, not fixableMPS-Blue Yes No funds Wireless driver issue for network on window 10

MPS-Green Yes Sale made Internet explorer and printing issueMPS-Blue Yes Out of scope issue Game issue on window 10, not fixableMPS-Blue No FREE SUPPORT Wireless network issue

Page 80: Final 2015

MPSAndroid No Out of scope issue Wrong NoMPS-Silver Yes No funds Outlook 2013 issue

MPS Inc No Out of scope issue Need product key for office 2003MPS Inc Yes FREE SUPPORT Cx want to download DirectX 9

Campaing Remote Sale and scope IssueMPS-Main Yes Sale made Theme issue on window 10MPS-Main No No funds Admin password on window 10MPS-Blue No Out of scope issue Need product key for window 8MPS-Blue No Out of scope issue Cx want to return the glass proctorMPS-Main No Out of scope issue Looking for MicrosoftMPS-Green Yes FREE SUPPORT Computer got stuck somethingMPS MSN Yes Sale made not able to run a downloaded file MPS MSN Yes FREE SUPPORT Word files issueMPS MSN No Out of scope issue Direct TV device not booting MPS-Main No FREE SUPPORT Window 10 stuck while installawingMPS-Aqua No Out of scope issue Bios issue MPS-Blue No FREE SUPPORT email password issue on window 10

Campaing Remote Sale and scope IssueMPS-Blue No FREE SUPPORT Window 10 stuck while installing

MPS Google No Out of scope issue Chrome book issueMPS MSN Yes Sale made Virus on window 10 and kesperskey is not workingMPS-Blue Yes Sale made Office 2010 installationMPS MSN Yes FREE SUPPORT Email issue, already have support with IyogiMPS-Main No FREE SUPPORT Tablet issue

MPS Google No Out of scope issue Keyboard and mouse not workingMPS Google No Register cx Register cx

MPS Inc No Out of scope issue Cx want to know that window 10 good or badMPS-Main No FREE SUPPORT Black screen on the window 7MPS Pink No Out of scope issue Billing issue with Norton

MPS-Aqua No Out of scope issue DVD player issueMPS-Main No Out of scope issue While talking cx disconnted the call, MPS-Green No FREE SUPPORT admin account on window 10MPS Google No Out of scope issue Email issue on phone, not fixable

MPS Pink Yes No funds Norton installation on window 10

Campaing Remote Sale and scope IssueMPS-Blue Yes Out of scope issue Email password reset, not fixableMPS-Silver No Out of scope issue Email issue on chrome book

MPS Google No Out of scope issue Cx said hold the line and disconnected the callMPS-Green No Out of scope issue Hard drive replacementMPS-Blue No Out of scope issue Cx want to replace the mouseMPS-Blue No Out of scope issue Looking for Microsoft

MPS-Green Yes FREE SUPPORT Computer is working slowMPS Inc No FREE SUPPORT Window 10 stuck while installawing

MPS-Aqua No Out of scope issue Phone issue. Not fixableMPS-Blue No Out of scope issue admin password don't have the disc

Page 81: Final 2015

MPS-Rceipt No Out of scope issue Cx said it fixed and disconnted the call

Campaing Remote Sale and scope IssueMPS-Blue No SHORT OF TIMENot able to download the photo but don't have time right now

MPS Google Yes FREE SUPPORT Microsoft edge issue on window 10MPS Pink No Out of scope issue Only want to talk with Norton

MPS Google Yes FREE SUPPORT Internet explorer and printing issue on window 10MPS Pink No FREE SUPPORT Norton software installation on tabletMPS-Main No Out of scope issue Window 7 activation key issue

MPS Inc Yes Out of scope issue While diagnosing cx disconnted the callMPS – Ruby No Out of scope issue Window 8 product key issueMPS-Blue No Out of scope issue Cx wna to talk to with MicrosoftMPS-Blue Yes Sale made Microsoft account password reset MPS-Blue No Out of scope issue Office 2010 invalid product key

MPS – Ruby No FREE SUPPORT No internetMPS – Ruby No FREE SUPPORT No internetMPS Google No FREE SUPPORT Iphone issue

MPS MSN Yes NO FUNDS Facebook email password issue on MacMPS Inc Yes FREE SUPPORT Facebook massanger is not working on browser

Campaing Remote Sale and scope IssueMPS-Aqua Yes Sale made Slow computer and printer issueMPS-Blue Yes Out of scope issue Power point broadcast issue on serverMPS-Aqua No Out of scope issue TV issue

MPS-Google No HOW TO ISSUE Product licence information MPS-Google Yes NO FUNDS Window 7 factory resetMPS-MSN Yes NO FUNDS Window xp network issueMPS-Blue No Out of scope issue Xbox billing issueMPS-Main No Out of scope issue No boot on window

MPS-Google No Out of scope issue Email issue, not fixableMPS-Blue No Out of scope issue ghost call

MPS-Google No Out of scope issue Email issue, not fixableMPS Inc Yes Out of scope issue Window 8 activation but don't have the key

MPS – Ruby No FREE SUPPORT Window 10 issue

Campaing Remote Sale and scope IssueMPS Inc No GHOST CALL ghost call

MPS-Aqua Yes FREE SUPPORT Audio issue on window 10MPS-Google No Out of scope issue question about the email serverMPS-Main Yes Sale made Window 10 issueMPS-Blue Yes FREE SUPPORT Window 10 credential manager issueMPS Inc No Out of scope issue While talking cx disconnted the call,

MPS-Main Yes FREE SUPPORT Window10 to window 8.1 recoveryMPS-Quartz No OUT OF SCOPE ISSUE Wrong NoMPS-Google No OUT OF SCOPE ISSUE Cx want to talk with ToshibaMPS-Google No OUT OF SCOPE ISSUE Google pay billing issueMPS-Silver No GHOST CALL ghost callMPS-Silver No OUT OF SCOPE ISSUE Are you Microsoft

MPS-Google No LOOKING FOR GEEKSQUAD Are you geeksquad

Page 82: Final 2015

MPS-Google No FREE SUPPORT Pop up bloker is not working on galaxy S6 phoneMPS - Gold Yes FREE SUPPORT Printer driver issue

Campaing Remote Sale and scope IssueMPS Inc Yes FREE SUPPORT Cx want to take off the window 10

MPS-Google No OUT OF SCOPE ISSUE phone number issue on phoneMPS-Blue No Short of time cx don't have the timeMPS Inc Yes FREE SUPPORT Browser issueMPS Inc No H/W ISSUE Keyboard and mouse not workingMPS Inc No Sale made No internet

MPS-Main No FREE SUPPORT No internetMPS Inc No FREE SUPPORT password reset for email on the phone

MPS-Blue Yes Sale made Printer driver issueMPS-Blue Yes FREE SUPPORT Office 2013 installation

Campaing Remote Sale and scope IssueMPS-Blue Yes FREE SUPPORT online Vedios are not workingMPS Inc No OUT OF SCOPE ISSUE Xbox issue

MPS-Google No FREE SUPPORT No internetMPS-Google No FREE SUPPORT No internet on tabletMPS-Silver Yes Sale made Email issue

MPS Inc No FREE SUPPORT Admin password issue on window 10MPS Inc No OUT OF SCOPE ISSUE Need product key for office 2007MPS Inc No Prank call Prank callMPS Inc No FREE SUPPORT Window 10 flikringMPS Inc No OUT OF SCOPE ISSUE Admin password reset on window vista

MPS-Google No FREE SUPPORT Facebook issue on tabletMPS-Aqua No OUT OF SCOPE ISSUE No boot device founds

MPS Inc No FREE SUPPORT Window 10 mouse is not working

Campaing Remote Sale and scope IssueMPS-Blue No GHOST CALL GHOST CALLMPS-MSN No FREE SUPPORT Iphone issue

MPS Inc No OUT OF SCOPE ISSUE email issue, don't have the computer.MPS-RED No Register cx Register cxMPS-Blue No Sale made Microsoft account password reset MPS-Main No FREE SUPPORT Microsoft office issueMPS-Blue No FREE SUPPORT Need Window 10 informationMPS-Main No OUT OF SCOPE ISSUE Looking for Microsoft

Campaing Remote Sale and scope IssueMPS-Google No H/W ISSUE Mouse is not working

MPS-RED No REFUSE TO SHARE REMOTE ACCESScx said she have support with us when check did not find any info, cx don't want to provide the remoteMPS-Blue No OUT OF SCOPE ISSUE Lost the documentsMPS Inc Yes FREE SUPPORT Window 10 explorer issueMPS Inc Yes FREE SUPPORT Homepage issue on explorer and Chrome

Campaing Remote Sale and scope IssueMPS-Blue No OUT OF SCOPE ISSUE Looking for Microsoft

Page 83: Final 2015

MPS Inc No FREE SUPPORT Admin password on window 10MPS-Google No FREE SUPPORT Microsoft account password reset

MPS Inc No OUT OF SCOPE ISSUE Looking for MicrosoftMPS Inc No FREE SUPPORT Microsoft account password reset MPS Inc No H/W ISSUE Numer key is not working on keyboard

MPS-Google Yes FREE SUPPORT Wireless driver issue for network on window 10MPS Inc No H/W ISSUE no boot on dekstop

Campaing Remote Sale and scope IssueMPS Inc No OUT OF SCOPE ISSUE Bios issue on window 10

MPS-Google No FREE SUPPORT Can not save the photo on PhoneMPS Inc No OUT OF SCOPE ISSUE Cx said wrong no and disconnected the call

MPS-Google No OUT OF SCOPE ISSUE Password reset of email , not fixableMPS-Google No OUT OF SCOPE ISSUE admin password on window xp but don't have the disc

MPS Inc No OUT OF SCOPE ISSUE cx want to cancel the office paymentMPS-Blue No OUT OF SCOPE ISSUE Cx want to talk with Microsoft

MPS-Google No OUT OF SCOPE ISSUE While talking cx disconnted the call, MPS Inc No OUT OF SCOPE ISSUE Xbox billing issue

MPS-Blue No OUT OF SCOPE ISSUE Cx want to talk with MicrosoftMPS Inc Yes FREE SUPPORT window updates issueMPS Inc No FREE SUPPORT window update issue on window 10

MPS-Blue Yes FREE SUPPORT Printer driver issue on window 10MPS Inc No OUT OF SCOPE ISSUE Xbox issueMPS Inc Yes FREE SUPPORT Microsoft office installation

MPS-Silver Yes FREE SUPPORT Microsoft account password reset

Campaing Remote Sale and scope IssueMPS-Google Yes Sale made Microsoft account password reset

MPS-Blue No OUT OF SCOPE ISSUE While talking cx disconnted the call, MPS Inc No REFUSE TO SHARE REMOTE ACCESS Cx want to talk with Microsoft

MPS-Blue No OUT OF SCOPE ISSUE Looking for MicrosoftMPS Inc No OUT OF SCOPE ISSUE Window 10 cruppted

MPS-Blue No FREE SUPPORT Window 10 stuck while installaingMPS-Blue No OUT OF SCOPE ISSUE Window 10 cruppted asking for DiscMPS Inc No FREE SUPPORT Window 10 stuck while installaing

MPS-Blue Yes OUT OF SCOPE ISSUE Email issue, not fixableMPS-Google No Wrong No Wrong No

MPS-Blue No FREE SUPPORT No sound on window 10MPS-Blue No REFUSE TO SHARE REMOTE ACCESS Scam callMPS-Blue No FREE SUPPORT OneDrive issueMPS-Blue Yes Sale made Office 2011 installation

MPS-Google No OUT OF SCOPE ISSUE Looking for MicrosoftMPS-Blue No Frank call Frank call

MPS-Google No OUT OF SCOPE ISSUE Cx just want to know the charge for supportMPS-Blue No OUT OF SCOPE ISSUE looking for free support

Campaing Remote Sale and scope IssueMPS-Google Yes OUT OF SCOPE ISSUE Looking for geeksquadMPS-APPS No OUT OF SCOPE ISSUE just want to know the price for support

Page 84: Final 2015

MPS-Google Yes FREE SUPPORT Microsoft word file issueMPS-Blue Yes FREE SUPPORT Window 10 update

Campaing Remote Sale and scope IssueMPS-Blue No OUT OF SCOPE ISSUE Looking for event Management NoMPS-Silver No REFUSE TO SHARE REMOTE ACCESS outlook issue, cx disconnected the callMPS-Main No FREE SUPPORT Cx just want to know how to print the envolepe

Campaing Remote Sale and scope IssueMPS-Main No FREE SUPPORT Microsoft account password reset MPS-Main Yes FREE SUPPORT Game issue on the window 8

Campaing Remote Sale and scope IssueMPS-Google No FREE SUPPORT Office 2013 issueMPS-Main Yes NO FUNDS Window 10 upgradeMPS-Blue No FREE SUPPORT Window 10 stuck while installaing

MPS-Google No FREE SUPPORT Nokia phone issueMPS-Blue No OUT OF SCOPE ISSUE While talking cx disconnted the call,

MPS-Google No FREE SUPPORT Cx lost the picture on the phone and want to recoverMPS-Blue No HOW TO ISSUE Question about window 10MPS Inc Yes Sale made Virus on widnow 8

MPS-Google No OUT OF SCOPE ISSUE Phone issue. Not fixableMPS-Rceipt No REGISTER CUSTOMER REGISTER CUSTOMER

MPS Inc No OUT OF SCOPE ISSUE Need window discMPS-Main No FREE SUPPORT Mcafee issue

MPS-Google No FREE SUPPORT No internetMPS Inc No OUT OF SCOPE ISSUE Cx want to talk with Microsoft

Campaing Remote Sale and scope IssueMPS Inc No OUT OF SCOPE ISSUE Product key card is not readableMPS Inc No OUT OF SCOPE ISSUE Wifi not working, no ethernet cableMPS Inc Yes FREE SUPPORT Window 8 updates

MPS-Google Yes FREE SUPPORT Virus on widnow 8MPS-Main No OUT OF SCOPE ISSUE While talking cx disconnted the call, MPS-Blue Yes Sale made Window 10 working slowMPS-Blue No OUT OF SCOPE ISSUE Xbox account issueMPS-Blue No NO FUNDS window update issue on window 10

MPS-Google No Prank call Prank callMPS-Google No Prank call Prank callMPS-Rceipt No REGISTER CUSTOMER REGISTER CUSTOMER

Page 85: Final 2015

Campaing Remote Sale and scope IssueMPS-Google No OUT OF SCOPE ISSUE Looking for yahoo

MPS-Blue No FREE SUPPORT New computer, no internetMPS-Main No FREE SUPPORT Outlook email issueMPS-Main No FREE SUPPORT Window 10 blank screen

MPS-Google No OUT OF SCOPE ISSUE Email issue, not fixableMPS-Google No OUT OF SCOPE ISSUE TV issueMPS-Main No FREE SUPPORT New computer, virus on it

Campaing Remote Sale and scope IssueMPS-Main Yes FREE SUPPORT Scam callMPS-Main No FREE SUPPORT Hotmail password reset issueMPS-Main No FREE SUPPORT Outlook font issueMPS-Blue No OUT OF SCOPE ISSUE Cx want to retrive the lost file of wordMPS Inc No FREE SUPPORT Office 2013 installation

MPS-Google No OUT OF SCOPE ISSUE TV cable box issueMPS-Google No OUT OF SCOPE ISSUE Cx want to talk with Charter

Campaing Remote Sale and scope IssueMPS-Main No OUT OF SCOPE ISSUE GHOST CALLMPS-Blue No REGISTER CUSTOMER REGISTER CUSTOMER

MPS-Rceipt No REGISTER CUSTOMER REGISTER CUSTOMER MPS-Blue No FREE SUPPORT Hotmail password reset issueMPS-Blue No FREE SUPPORT Microsoft account password reset MPS Inc No Prank call Prank callMPS Inc No Prank call Prank call

MPS-Google No Prank call Prank call

MPS Silver No FREE SUPPORT Outlook email issueMPS-Main No OUT OF SCOPE ISSUE Xbox account issue

Campaing Remote Sale and scope IssueMPS-Blue No OUT OF SCOPE ISSUE Cx want to talk with americanMPS-Main Yes FREE SUPPORT Wifi network issue

MPS Inc No H/W ISSUE Mouse is not working

Page 86: Final 2015

MPS Inc No OUT OF SCOPE ISSUE system is in loopMPS-Blue No NO FUNDS office issue,

MPS-Google No NO FUNDS Window 10 blank screenMPS Inc No OUT OF SCOPE ISSUE XBOX

MPS-Google Yes SALE MADE Scam callMPS-Google No FREE SUPPORT No internet

Campaing Remote Sale and scope IssueMPS-Google Yes OUT OF SCOPE ISSUE out dated software

MPS-Blue No OUT OF SCOPE ISSUE Cx want to talk with MicrosoftMPS-Main No NO FUNDS Virus issue

MPS-Google No FREE SUPPORT Email password reset issue, not fixableMPS-Google No OUT OF SCOPE ISSUE Cx want to talk with Microsoft

MPS-Blue No OUT OF SCOPE ISSUE Cx want to talk with MicrosoftMPS-Blue No OUT OF SCOPE ISSUE Data recoveryMPS Inc No FREE SUPPORT Microsoft account password reset

MPS-Blue No FREE SUPPORT Microsoft account password reset

MPS – Silver No SHORT OF TIME Microsoft account password reset MPS Inc Yes FREE SUPPORT Office account issue

MPS-Blue No OUT OF SCOPE ISSUE Need microsoft phon noMPS-Blue No FREE SUPPORT Window 10 resolutions

Campaing Remote Sale and scope IssueMPS-Blue No OUT OF SCOPE ISSUE Call disconnected by other technicianMPS-Blue No FREE SUPPORT Not able to send or receive the email

MPS-Google No FREE SUPPORT Scam callMPS-Google No OUT OF SCOPE ISSUE Cx is not able to understand and disconnted the callMPS-Main No FREE SUPPORT Cortana issue on window 10

MPS-Google No OUT OF SCOPE ISSUE Password reset of email , not fixable

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Cx want to talk to Microsoft about the charge on the cardAdmin password reset for Microsoft account.

cx said I will call back and disconnected the call

Admin password reset for Microsoft account on window 8

cx want to know how to inser the row on excel fileAdmin password reset for Microsoft account on phone

cx want to buy the monitor for the desktop

cx want to change the carrier on the phoneGoogle account password on the phone, not fixable

Microsoft account password reset on the phoneGmail account password reset on the phone

iPhone data messed want to recover the data

Hardware issue on dekstop computer, fan making the soundCx want to change the language in office 2013

Cx was looking for product key for office.

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Cx was looking for product key for office 2011cx asked the price for technical support and disconnected the call

No internet while talking cx disconnected the call

Phone keep asking for new email account withing 3-4 daysCx want to readem the game code on the phone, not fixable

Monitor driver are not compatiable with window xp

Outlook server issue with company email

Admin password reset on window xp, don't have the discGmail account password reset, not fixable

Cx want to return the computer to lenovo

Just called us to inform about the scam

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cx said wrong no and disconnected the call

Only want to talk with AVG for the charge

looking for purchase a device for iPhone 6

cx said issue with outlook then said I'll call back and disconnected the call

Window 7 validation and expiration issue,Cx need permission from manager to provide the remote of computer.

Don't want to provide the remote, lost the word documentsJust want to know how to reset the computer

cx want to downgrad the window, don't have the discCx want to connect the keyboard with iPad

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cx was calling for different company while talking cx disconnected the call

Already talked to other technician, just want to remove the superanti spywere

Cx want to know how is using the password

cx called us to inform about the scam call.

Admin password on window 7, don't have the disc

issue with computer, don't have time to fix it right now

question about the router, don't need supportWebmail issue, offer support, cx don't have the money

cx want to talk in spanish, not able to understand english

cx want the access 2013 free with office 2013Printer issue, already have support with geeksquad

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Yahoo email password reset on the phone, not fixable

Cx want to know the function key on keyboard

Password reset of email on the phone, not fixable

Cx want to unsubscribe from website on tablet and want refundYaho Password reset of email on the phone, not fixable

Email issue on phone, cx disconnted the callSend the receive issue with outlook 2013

Microsoft account verification, not fixable

Cx can not make call from mobile phone

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Company computer, Microsoft email issue

While diagnosing cx disconnted the call

Cx wna to talk with google for advertisement issue

Admin email password reset, not fixable

Password reset of email on the phone, not fixable

Password reset of email on the phone, not fixable

Password reset of email on the phone, not fixable

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Admin password issue on window Vista, don't have disc

Window vista safe mode issue, don't have the internet

hardware issue on scren on the compute

how many time product key can be usded.

cx said wrong no and disconnected the call

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Cx want to know the her email id on phone

Cx want to desiable the password option on the computer

cx want to know how many time I used the window 8 key

App issue on the laptop but no internet

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Cx said hold the line and disconnected the callCx want to know how to connect the tablet with wifi

cx want to replace the laptop because of keyboard

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Outlook issue, cx is in middile to doing something, once free cx will call back

cx said I will do it later and disconnected the call

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Cx want to transfer the text msg to phone

Cx want to cancel the payment for Microsoft officecx said I will do it later and disconnected the call

Cx want to cancel the payment for Microsoft office

Window 7 admin password, don't have the disc

Microsoft account password reset, not fixable

Cx want to recover the default programe

Email issue on phone, cx disconnted the call

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How to download the Viper software on tablet

Email issue on phone, cx disconnted the call

Cx just want to know the charge for support

Just want to inform us about the scam call

Need outlook domain for business email account

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Cx is not able to understand and disconnted the call

Question about image but don't have the computer right now

Cx want to know how to delete the Email account

Google drive issue, while talking disconnted the call

cx said I will do it later and disconnected the call

Cx is not able to open the website on the computer

Wireless driver issue for network on window 10

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Virus on window 10 and kesperskey is not working

Email issue, already have support with Iyogi

Cx want to know that window 10 good or bad

Cx said hold the line and disconnected the call

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Not able to download the photo but don't have time right now

Internet explorer and printing issue on window 10

While diagnosing cx disconnted the call

Facebook email password issue on MacFacebook massanger is not working on browser

Window 8 activation but don't have the key

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Pop up bloker is not working on galaxy S6 phone

Admin password reset on window vista

cx said she have support with us when check did not find any info, cx don't want to provide the remote

Homepage issue on explorer and Chrome

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Wireless driver issue for network on window 10

Cx said wrong no and disconnected the call

admin password on window xp but don't have the disc

Cx just want to know the charge for support

just want to know the price for support

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Cx just want to know how to print the envolepe

Cx lost the picture on the phone and want to recover

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Cx disconnted the call

Cx is not able to understand and disconnted the call

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Sheet2

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MB0044 24. Apr. 2015 03:30 PM to 06:30 PM.MB0045 26. Apr. 2015 12:00 PM to 03:00 PM.MB0046 26. Apr. 2015 03:30 PM to 06:30 PM.MB0047 28. Apr. 2015 12:00 PM to 03:00 PM.MB0048 28. Apr. 2015 03:30 PM to 06:30 PM.MB0049 30. Apr. 2015 03:30 PM to 06:30 PM.MF0012 2. May. 2015 03:30 PM to 06:30 PM.MB0052 4. May. 2015 03:30 PM to 06:30 PM.MB0053 6. May. 2015 12:00 PM to 03:00 PM.MF0015 6. May. 2015 03:30 PM to 06:30 PM.MF0016 8. May. 2015 03:30 PM to 06:30 PM.MF0017 10. May. 2015 12:00 PM to 03:00 PM.MF0018 10. May. 2015 03:30 PM to 06:30 PM.

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Sheet2

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Production and Operation Management Financial Management Marketing Management Management Information System Operations Research Project Management Taxation ManagementStrategic Management and Business PolicyInternational Business Management International Financial ManagementTreasury ManagementMerchant Banking and Financial ServicesInsurance and Risk Management