final exam dyanamic modeling system (queue) ihwan ghazali - jp1

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  • 8/7/2019 Final Exam Dyanamic Modeling System (Queue) Ihwan Ghazali - JP1

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    DYNAMIC MODELINGSYSTEM QUEUETake home Final Exam IHWAN GHAZALI ST.

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    INTRODUCTION

    Queue is a normal occurrence that is found in everyday life, such as people queue

    in front of ticket counters at a show, eat at home, in the supermarket cashier, bank, and

    others. In manufacturing, the queue is often the case, for example, when the raw materials

    must be queued to enter the factory floor or half-finished goods must be queued to enter

    the production process further. Queue can be seen in the other traffic light, cars queue for

    incoming ships in the harbor, truck-haul trucks that are waiting, and others. People or

    goods (hereinafter referred customer) generally must be queued to get a "service" because

    of the limited service facilities.

    In fact, often must be queued customer too long, so spend the time and "cost of

    waiting". Not rare among them choose to go out because the system would not queued

    too long. To avoid this the number of service facilities (server) may be. However, the

    amount is too much also raises a new problem, namely the cost of the procurement

    server. Not to mention the risk delay servers on hours customer a certain amount of time

    a little, while the cost for the server continues to exist. Therefore, the model required a

    queue system, where the model is expected to be designed a queuing system a more

    efficient, especially in terms of cost. Destination queue is a basic model to minimize costs

    include direct costs and the cost of providing a server that does not directly arise because

    customer have to wait to be serviced.

    2. Basic Model Structure Queue

    In analyzing the queue, the three main components, namely:

    a. Arrival or input system

    b. The Queue

    c. Service facilities

    The three components are illustrated in the image below:

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    The sistem can be describe like this follow :

    Qin : rate of customer entry to the restaurant (people/min)

    Qserved : rate of served customer (people/min)

    Qout : rate of unsatisfy customer (people/min)

    Coperator : Operator capability to serve customer (people/meter)

    Input

    Output

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    L : length of queue (meter)

    T : time (min)

    NQueue : people queueing (people)

    : density of queue (people/ meter)

    K : constant of unsatisfied consumer walkout per length of queue (people/ meter)

    Base Equation:

    += disgenoutinacc mmmmm

    In this case the gnereation side is not avaible because no genereation in queue

    method.

    ..OWservedinserving QQQQ =

    ..OWservedinoperator QQQdt

    dLC = ; KLQ OW =..

    KLQQdt

    dLC servedinoperator =

    (

    operator

    servedin

    C

    KLQQ

    dt

    dL =

    operator

    in

    operator

    served

    operator C

    Q

    C

    QL

    C

    K

    dt

    dL=++

    Assumtion that the capability of operator is constant

    Where:L

    NQUEUE= , Then

    QUEUENL =

    operator

    in

    operator

    servedQUEUE

    operator

    QUEUE

    C

    Q

    C

    QN

    C

    KN

    dt

    d=++

    Finally:

    operator

    in

    operator

    served

    QUEUE

    operator

    QUEUE

    C

    Q

    C

    QN

    C

    K

    dt

    dN =++

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    A number of arrival

    A number Of served

    Time

    Anu

    mberOfArrival

    to know about kind of graphical from the equation, I use some treatment of arrival :

    1. Random Arrival

    2. Sinous Arrival

    3. Ramp Arrival

    4. Pulse Arrival

    Random Model

    Its mean that the arrival is used radom Quantity.

    Random Quantity (Qin)

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    AnumberOfArrival

    Time

    Anumber of arrival

    A number Of serve

    SIN MODEL

    Time

    AnumberOfArrival

    Anumber of arrival

    A number Of served

    RAMP MODEL

    PULSE MODEL

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    Time

    AnumberOfArrival

    Anumber of arrival

    A number Of served

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    Example case solve Using By Arena1. Observation of time arrival of costumer

    From The observation of time in operator in indomaret glagahsari can be taken like data :

    Tabel 1. Data waktu antar kedatangan Cutomer

    Furthermore can be made interval of random number to make time between arrival of

    customer .

    2. Observation time Service

    From the observation can be taken the time of data service and interval number of

    random as follow :

    Tabel 1. Data waktu Pelayanan

    Time ofservice

    observationfrequency

    1 10

    2 30

    3 20

    4 30

    5 20

    6 10

    Sum 120

    Interval Arrival(minute) Observationfrequency

    0 10

    1 20

    2 30

    3 30

    4 20

    5 10

    Sum 120

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    Queue

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    Fitting data (arrival)

    Distribution Summary

    Distribution: BetaExpression: -0.5 + 6 * BETA(2.22, 2.15)

    Square Error: 0.001423

    Chi Square TestNumber of intervals = 4

    Degrees of freedom = 1Test Statistic = 0.516

    Corresponding p-value = 0.482

    Data Summary

    Number of Data Points = 120Min Data Value = 0

    Max Data Value = 5Sample Mean = 2.5

    Sample Std Dev = 1.39

    Histogram Summary

    Histogram Range = -0.5 to 5.5Number of Intervals = 6

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    FITTING DATA (Server)

    Distribution Summary

    Distribution: BetaExpression: 0.5 + 6 * BETA(0.158, 0.167)

    Square Error: 0.008207

    Chi Square TestNumber of intervals = 5

    Degrees of freedom = 2Test Statistic = 2.6

    Corresponding p-value = 0.282

    Data Summary

    Number of Data Points = 60

    Min Data Value = 1Max Data Value = 6Sample Mean = 3.42

    Sample Std Dev = 1.45

    Histogram Summary

    Histogram Range = 0.5 to 6.5Number of Intervals = 6

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    Queues10:05:03PM March 15 2009

    Unnamed Project Replications: 1

    Replication 1 Time Units:Start Time: Stop Time:0.00 480.00 Minutes

    Queue Detail Summary

    Time

    Waiting Time

    Server 1.Queue 5.99

    Other

    Number Waiting

    Server 1.Queue 12.62

    Model Filename: Page of1 2Model1

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    Category by Replication10:03:32PM March 15,2009

    Unnamed Project 1Replications:

    Replication 1 Time Units:Start Time: Stop Time:0.00 480.00 Minutes

    Entity

    Time

    VA Time MaximumMinimumAverage Half Width

    Entity 1 (Correlated) 0.00000024 1.00000.4790

    NVA Time MaximumMinimumAverage Half Width

    Entity 1 0.000000000 0 00

    Wait Time MaximumMinimumAverage Half Width

    Entity 1 (Correlated) 0 22.70145.9773

    Transfer Time MaximumMinimumAverage Half Width

    Entity 1 0.000000000 0 00

    Other Time MaximumMinimumAverage Half Width

    Entity 1 0.000000000 0 00

    Total Time MaximumMinimumAverage Half Width

    Entity 1 (Correlated) 0.00026611 23.11936.4563

    Other

    Number In Value

    Entity 1 983

    Number Out Value

    Entity 1 940

    WIP MaximumMinimumAverage Half Width

    Entity 1 (Correlated) 0 50.000013.5617

    Queue

    Time

    Model Filename: Page of1 3Model1

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    10:03:32PM March 15, 2009

    Unnamed Project 1Replications:

    Replication 1 Time Units:Start Time: Stop Time:0.00 480.00 Minutes

    Queue

    Time

    Waiting Time MaximumMinimumAverage Half Width

    Server 1.Queue Correlated 0 22.70145.9935

    Other

    Number Waiting MaximumMinimumAverage Half Width

    Server 1.Queue (Correlated) 0 49.000012.6233

    Resource

    Usage

    Instantaneous Utilization MaximumMinimumAverage Half Width

    Resource 1 Correlated 0 1.00000.9384

    Number Busy MaximumMinimumAverage Half Width

    Resource 1 (Correlated) 0 1.00000.9384

    Number Scheduled MaximumMinimumAverage Half Width

    Resource 1 (Insufficient) 1.0000 1.00001.0000

    Scheduled Utilization Value

    Resource 1 0.9384

    Total Number Seized Value

    Resource 1 941.00

    System

    OtherNumber Out Value

    System 940

    Model Filename: Page of2 3Model1

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    Ihwan Ghazali (Joint Program Class UGM ITB Uka German)

    By using the arena we can know about productivity between customer and trader. Like ( waitingtime of operator.

    Conclusion

    1. In this model have two kinds to solve the model. the first one is using the Matlab. Thissoftware is used to solve the calculation of equation like the above. In queue model the

    input of the system is a number of arrival and the process is service by server and the

    output is a number has be served.

    And the final equation is

    operator

    in

    operator

    served

    QUEUE

    operator

    QUEUE

    C

    Q

    C

    Q

    NC

    K

    dt

    dN =++

    We can treath the input (Qin) to change suitable with real condition.(random , ramp, ,

    sinus).

    2. The second model is used Arena Software.

    In this soft ware like the example, we can calculate the real time of process, queue time

    (server, and arrival). The distribution can be seen in the fitting the data.

    Suggestion :

    The process may be have to pay attention more carefully, if the system have a queue, it

    mean that have the problem of the system. So we have to decide how the optimal of

    operator in the system. It can be influent for efficiency system, but the manager have to

    know that if we add the operator it mean that the company have additional cost again. By

    using the modeling system of queue, we can determine how the require of operator in thesystem (Optimal Operator). The best answer to solve the queue, i