Butler County Community College Work-Study Program Evaluation

By: Becky SmithDecember 1, 2011

What do the experts say about a successful work-study program

How do student workers and supervisors feel about the work-study program at BC3

Research Question

Butler County Community College (BC3)

◦ History

◦ Vision

◦ Mission & Goals

Organizational Overview

Research Themes

1.Effective Management

2.Potential Positive Academic Impact

3.Campus-Wide Collaboration

4.Earning Vs. Borrowing

Survey Type

Survey Group

Distribution Method

Results

Data Collection

Strongly Disagree

Disagree Neutral Agree Strongly Agree

0%

10%

20%

30%

40%

50%

60%

Figure 6: Work-study Students Are Recruited for Positions

Key TrendsTheme #1: Effective Management

RecruitmentRetentionMotivationPolicy

Figure 19: Ranking Items in Regards to Assisting with Academic Success

N=43

  Most Important Important Neutral Unimportant Least Important

Tutoring 58% 32% 11% 0% 0%

Peer Study

Groups 4% 51% 16% 3% 8%

Work-Study 16% 16% 58% 8% 3%

Clubs 0% 5% 8% 66% 21%

Athletics 3% 3% 8% 21% 66%

Key TrendsTheme #2: Academic Impact

Higher QPAFaster Degree Completion

Other Campus Involvement

Strongly Disagree

Disagree Neutral Agree Strongly Agree0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

50%

Figure 14: Communication is Clear Between Departments

Key TrendsTheme #3: Effective

Collaboration

Strongly Disagree

Disagree Neutral Agree Strongly Agree0

5

10

15

20

25

Figure 17: I Reduced or Elimi-nated my Student Loan Debt by

Participating in Work-Study

Key TrendsTheme #4: Earning Vs. Borrowing

Recommendations for Change

BC3 Can Improve Its Work-Study Program by:

1. Enhancing Recruitment Efforts

2. Enhancing Campus-Wide Collaboration

3. Structuring Communication Plans for Supervisors or Students

4. Promoting awareness on working to pay for school.

First Order, Second Order Distinction

◦ Program Evaluation

◦ Maintains continuity within organization

◦ Initially Recommends First Order

Change Plan

Applicable Change Image

◦ The Organization’s Image-Coach

◦ My role within the organization-Caretaker

◦ Image Conducive to Change that respects my position-Interpreter

Change Plan

Change Management Model◦ John Kotter’s 8 Step Process

1. Establish Urgency2. Ensure Power Change Group3. Develop Vision4. Communicate Vision5. Empower Staff6. Ensure Short-term Wins7. Consolidate Gains8. Embed Change in Culture

Change Plan

Change Resistance Profile◦ 1. Attachment to already established culture

“This is how we do things around here.”

◦ 2. No Change is Needed “It’s only work-study, what’s the big deal.”

◦ 3. Unclear on what changes mean “So timesheets are due…when?”

Change Plan

Thank you

Questions?