findings on the b.c. lottery corporation (bclc) voluntary self-exclusion program
TRANSCRIPT
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Findings from the Review of BCLCs VSE
Program
Dr. Irwin CohenDr. Amanda McCormick
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Previous Studyn = 169 2-Year Follow
Up35%
Violations
Low Counselling
Access
Satisfaction High
GSAs at Enrollments
Psychological Barrier Jackpot Rule
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Current Study• Longitudinal– Interviews over 18 Months with VSE
Participants– Low Attrition Rates – 73%
• Qualitative– In-Depth “Violator” Interviews
• Cross-Sectional– VSE Participants versus Non-VSE Gamblers
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Program Evaluation• Williams et al. (2007)– Utilization Rates– Percent who refrain from attempting to
re-enter– Impact on overall gambling behaviour
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Program Utilization in B.C.
• B.C. Problem Gambling Prevalence Study (2014)– 75% Past-Year Gambling– 3.3% Moderate or High-Risk
• 6% Utilization• Current Study @ T1 (June 2013-March
2014)– n = 326
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NON-VSE VERSUS VSE PARTICIPANTS
Demographics and Gambling Behaviours
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Samples
350 Non-VSE
Participants
326 VSE Participan
ts
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VSE compared to Non-VSEFactor VSE Non-VSE
Female 53% 57%
Age 48 years 51 years
MARITAL STATUS
Single 37% 23%
Married 35% 48%
Divorced 9% 10%
EDUCATION
Less than High School 18% 3%
High School / GED 29% 21%
Some Post-Secondary 54% 75%
EMPLOYMENT & INCOME
Employed 71% 58%
Retired 17% 32%
Under 50k 72% 21%
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VSE compared to Non-VSEFactor VSE Non-VSERESIDENCE
Interior 39% 14%
Lower Mainland 45% 65%
LANGUAGE SPOKEN
English 88% 91%
Chinese 5% 2%
Vietnamese 2% 0%
ETHNICITY
Caucasian 75% 77%
First Nations 6% 1%
South Asian 5% 2%
Asian 10% 17%
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Past Year Gambling
Never Daily Few Times/Week
Once/Week
Few Times/Month
Once/Month
Few Times/Year
0% 2%
16% 20% 21%11%
29%
1%10%
50%
14% 17%
3% 5%
Non-VSE VSE
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Forms of Past Year Gambling
Slots
Table
Video P
oker
Spor
ts
Horse
sKen
oBing
o
Stoc
ksLo
tto
61%
27%19%
11% 9%22% 19% 19%
91%80%
39%
7% 7% 4%
28%11% 5%
72%
Non-VSE VSE
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Land-Based Gambling Behaviours
VSE Non-VSE
# Different Gaming Venues 3 2
Amount Gambled $569 $90
Max. Amount Lost $1570 $100
Time Gambled 4.2 Hours 2 Hours
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Online Gambling Behaviours
VSE Non-VSE
Ever Gambled Online 20% 26%
Amount Gambled $319 $86
Max. Amount Lost $1260 $63
Time Gambled 2.6 Hours 1.7 Hours
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Attempts to Stop Gambling
4% 2% 4% 4% 7%
87%
36%22%15% 13%
26%2% 13%
72% 75%54%
16%
Non-VSE (n=45) VSE (n=272)
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PGSI
1 12
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Risk of Gambling Problems
No Risk Low Risk Moderate Risk Problem Gambling
66%
18%11%
5%3% 3%
21%
74%
Non-VSE VSE
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Reasons for Not Enrolling – Non-VSE Moderate/Problem Gamblers
Don't
have p
roblem
Never
thou
ght abou
t it
Embar
rass
ing
Never
needed
time o
ut
Didn't wan
t to s
top
Priva
cy co
ncern
s
Never
heard
of V
SE
Worrie
d abou
t opinion
s
Force
d to get
tx
Ente
r cas
ino oth
erwise
6m to
o lon
g
Didn't under
stand pro
gram
Worrie
d abou
t job
impac
t
Worrie
d abou
t pen
alties
Never
got ar
ound to
it
Used an
other
suppor
t
Jackp
ot ru
le
59%
22%19%17%17%15%11%11%7% 7% 7% 7% 6% 6% 6% 6% 4%
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Reasons for Gambling83%
11% 13% 10% 8% 11%40% 28% 38%
89%
38% 42%25% 21%
58%80%
58% 46%
Non-VSE VSE
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83%
11% 13% 10% 8% 11%40% 28% 38%
89%
38% 42%25% 21%
58%80%
58% 46%
Non-VSE VSE
Reasons for Gambling
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Negative Effects of Gambling
Marital Life
Family Life
Work Social Life Mood Finances
1.2 1.2 1.2 1.3 1.5 1.5
2.3 2.4
1.7
2.4
3.4 3.6
Non-VSE VSE
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Negative Effects of Gambling
Marital Life
Family Life
Work Social Life Mood Finances
1.2 1.2 1.2 1.3 1.5 1.5
2.3 2.4
1.7
2.4
3.4 3.6
Non-VSE VSE
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Predicting Enrollment Status
Exp (B)
PGSI Score 1.58
Step 2
PGSI Score 1.61
Income > 50k .14
Interior 2.8
Caucasian 3.1
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Strategies to Increase Enrollment
• GameSense Advisors Have PGSI Available
• Security Distribute PGSIs• Distribute Pamphlets and Encourage
“Trial Run”
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TIME 1 FINDINGSWithin 1 Month…
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VSE ENROLLMENT
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Length of Enrollment
6 months 1 year 2 years 3 years
31%29%
7%
33%
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Rating of Enrollment Experience
Sensitivity
to N
eeds
Understanding
Feel C
omfortable
Read Entire Contract
Explained Contra
ct
Ensured Rules U
nderstood
Gave Info re
: Counsellin
g
Asked about Counsellin
g
Encouraged Counsellin
g
Explained Consequence
s
Recommended Enro
lment L
ength0%
20%40%60%80%
100%
Security Alone Security w/GSA GSA
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PROGRAM’S EFFECTS ON GAMBLING BEHAVIOURS
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Any Gambling While Excluded
Time 2 Time 3
87%
83%
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Violations (%)
Time 1 Time 2 Time 30%
5%
10%
15%
20%
25%
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Agreement Violators at T2• 97% reported successfully re-
entering on at least one attempt• 67% went to different casino• 46% were caught in past 6 months
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Reasons for Violating
80% 74% 69% 62%46% 41% 31%
18%
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Marital Status• Violators More Likely Single (53% vs
35%) or Common Law (20% vs 9%)• Non-Violators More Likely Married
(40% vs 20%) or Divorced (10% vs 5%)
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Percent of PGSI Group who Violated(n = 270)
No Problem Low Level Moderate Problem Gambling
7% 6%
15%
45%
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Average PGSI
Time 1 Time 2 Time 3
11.9
3.1 2.5
13.4
9.8
7.1
Non-Violator Violator
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QUALITATIVE INTERVIEWS WITH VIOLATORS
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Most Significant Reason for Violating
Need $
or to
Win
$
Bore
dom
Addict
ed to
Gam
bling
Excit
emen
t
Stre
ss
Socia
lize
Peer P
ress
ure
Out of
Town
To Bea
t VSE
To Es
cape
Proble
ms
10
6 6 5 4 3 3 2 1 1
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Strategies Used to Avoid Being Caught27
12 116 4
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What Would Stop Violations
Mandatory ID Checks
Nothing - It's a Personal Choice
Increasing Fines
Arrest for Trespassing
14
7 6
1
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Non-Violators90% 90%
59% 57% 56% 55% 51% 49% 46%
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PROGRAM’S EFFECTS ON PROBLEM GAMBLING SYMPTOMS
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Total PGSI
Time 1 Time 2 Time 30
2
4
6
8
10
12
14
16
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PGSI Elements Over the 3 Time Periods
Time 1 Time 2 Time 30.00
0.50
1.00
1.50
2.00
2.50
Bet more than could afford to loseNeeded to gamble with larger amounts for same excitementGo back another day to try and win back lost moneyBorrowed money or sold something for money to gambleFelt you might have a problem with gamblingGambling caused health problemsPeople criticized your betting or told you you had a problemGambling caused financial problems*
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CONNECTION TO COUNSELLING
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Counselling Access Past 6m
T2 15%T3 12%
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What’s Related to Access?
Access No Access
PGSI at Time 1* 16.5 11.3
PGSI at Time 2 6.3 3.7
Violations 22.5% 14%
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Consent and Access to Counselling
Overall GSA Present No GSA
31%37%
27%
51%
66%
42%
Consented Accessed
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Reasons for Accessing Counselling (n = 96)
Gambling Problem Owed it to Others Needed It Pressured Demonstration Thought Mandatory
90%
65%55%
15% 13% 9%
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Reasons for Avoiding Counselling84%
37% 35%29%
21% 19% 17%9% 7% 7% 3%
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Reasons for No Counselling x PGSINo
ProblemLow/Mod Problem
Wanted to Deal with it Myself 60% 86% 83%Didn’t Think it Could Help 20% 18% 42%Don’t Think I have a Problem 60% 51% 32%Didn’t have Time for it 40% 19% 32%Didn’t Want Others to Know 0% 16% 24%Too Ashamed to Talk to Anyone 0% 13% 22%Thought Others Would Make Fun 0% 8% 9%Didn’t Think They’d Speak My Language
20% 6% 6%
Couldn’t Afford It 0% 10% 6%Didn’t Know It was Available 0% 2% 3%
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Other Supports
Family
Frien
ds
Other
Gam
blers
PG Cou
nsell
or
MH Tx
Finan
cial C
ouns
elling
Other
Couns
elling GA
Subs
tanc
e Use
Tx
Religio
us Fi
gure
GameS
ense
Adviso
r
GamTa
lk
Marita
l Cou
nsell
ing
PG H
elplin
e
Church
Gro
up
30%27%
13%11% 9%5% 5% 3% 3% 3% 2% 2% 2% 1% 1%
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PROGRAM SATISFACTION
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Program Satisfaction
93%94%
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I Would Recommend VSE to Others
1.3%
1.3%
30.1%
66.9%
Strongly Disagree Disagree Agree Strongly Agree
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Increase Effectiveness?• Facial Recognition – 92%• 5 Year Enrolment Option – 85%• Mandatory ID Check at Entrance – 83%• Advertise the program outside of casinos – 81%• Have Someone from BCLC Call Before Exclusion
Ends to Ask about Reenrollment – 80%• Enforcement of Penalties for Violations – 79%• Re-enrolling over the phone – 78%
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Major Findings• Low Rate of Violation Attempts• Substantial Reduction in Problem
Gambling Symptoms• Low Rates of Counselling Access• High Rates of Program Satisfaction
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Program Recommendations
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