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FIRE & EMERGENCY SERVICES 2016 Business Plan

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Page 1: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

FIRE & EMERGENCY

SERVICES 2016 Business Plan

Page 2: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Saving Lives and Protecting Property

Fire & Medical Response

Fiscal Responsibility

Community Risk

Reduction

Employees

Page 3: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

FIRE & EMERGENCY

SERVICES

Fire and Medical Response

Page 4: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Fire and Medical Response

• Service Delivery Model Integrated Fire, Medical, and Community

Risk Reduction

• Emergency Calls 71,084 in 2014; 75 percent are Medical Calls

• 2016 Capital/Human Resources 31 Fire Stations, 11 Ladder Trucks, 26 Medical Units, 889 Authorized Staff

Fire & Medical Response

Page 5: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Fire and Medical Response

• Citizen Surveys – 4.87 out of a score of 5

• 3 Recruit Classes – 122 Recruits

• American Heart Association Mission: Lifeline® EMS – SILVER Award

Fire & Medical Response

Page 6: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

BSC Performance Measurements 2014 2015 (Jan-Jun)

CPSE

Emergency response from en route to on scene: 6 mins 30 seconds

69% 67%

Advanced Life Support from en route to on scene: 8 mins 80% 82%

AAA 0.30 utilization rate for 911 systems 35% 29%

AHA 30 minutes to hospital for chest pains 36 36

Fire and Medical Response

Page 7: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Fire and Medical Response

HEART ATTACK/STEMI

Call to 911: Heart Attack

STEMI Confirmed

Blockage Removed

Normal Blood Flow Restored

Fire & Medical Response

Page 8: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Fire and Medical Response

Fire & Medical Response

Two New Medic Units for Harbins and Sugar Hill

2015 2014

Page 9: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Fire and Medical Response Demand for Services

Fire & Medical Response

Projected

Page 10: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Fire and Medical Response

Demand for Services Transports by Age Group

0%5%

10%15%20%25%30%35%40%

0-25 26-55 56-85 86+

2011

2012

2013

2014

2015

Fire & Medical Response

Page 11: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Fire and Medical Response

Demand for Services Age 55 and Over Group

2014 2012

Fire & Medical Response

Page 12: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Fire and Medical Response

Proposed Med Unit at Station

#29

Fire & Medical Response

Med Unit Coverage

Page 13: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Fire and Medical Response

Fire & Medical Response

Meeting Demand for Services Future Development

• Station 31 • Innovation Corridor/SR 316 • Future Station Placement

Page 14: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

FIRE & EMERGENCY

SERVICES

Community Risk Reduction

Page 15: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Community Risk Reduction

Proactive Protection of Our Community

• Safeguard Economy• Improve Community Safety• Community Initiatives

Community Risk

Reduction

Page 16: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Community Risk Reduction

Proactive Protection of Our Community Safeguard Economy

Community Risk

Reduction

0

200

400

600

800

1000

1200

1400

2010 2011 2012 2013 2014

Residential Fires

Apartment Fires Business/ Commercial Fires

Page 17: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Community Risk Reduction

New Construction

Existing Building Inspections Code Violation Reports

Community Risk

Reduction

Proactive Protection of Our Community Improve Community Safety

Page 18: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Community Risk Reduction

• Performed 14,004 Fire and Life SafetyInspections

• Delivered 1,899 Education Programs

• Volunteers Contributed 4,225 Hours(= to 2 Full-Time Employees)

Proactive Protection of Our Community Community Initiatives

Community Risk

Reduction

Page 19: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Community Risk Reduction

• Awards ARC Create Community Educational

Excellence Gwinnett Chamber Medal of Merit American Red Cross Good Neighbor

Proactive Protection of Our Community Community Initiatives

Community Risk

Reduction

Page 20: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

FIRE & EMERGENCY

SERVICES Fiscal Responsibility

Page 21: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Fiscal Responsibility

County/City Population Sq.

Miles Fire

Stations

Sq. Miles Covered

per Station Cost per Citizen

Gwinnett 898,450 437 31 14.10 $88.64

Atlanta 455,000 133 35 3.80 $183.93

Cobb 747,312 344 42 8.19 $126.43

Clayton 265,888 144 21 6.76 $116.60

DeKalb 713,340 270 28 9.57 $102.14

Integrated Services - Fire, Medical, and Community Risk Reduction

Page 22: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Personal Services Base $ 76,670,116 1 Decision Pkg (9 Personnel) $ 522,415 GOE Base $ 12,242,498 1 Decision Pkg (Add a Med Unit) $ 79,767 1 Decision Pkg (4 Vehicles) $ 20,451 Contributions $ 8,660,045 1 Decision Pkg (4 Vehicles) $ 122,617 Capital Outlay $ 605,117 Total Expenses $ 98,923,026 Total Revenues $102,880,664 Funds Remaining $ 3,957,638

Fiscal Responsibility 2016 Budget

Page 23: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

FIRE & EMERGENCY

SERVICES Employees

Page 24: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Employees

• Young/Educated Department

• Highly Trained Fire, Medical, and RiskReduction Personnel

• Quality Service Delivery

• Efficient Management Structure

Employees

Page 25: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

FIRE & EMERGENCY

SERVICES

Saving Lives and Protecting Property

Page 26: FIRE & 2016 Business Plan EMERGENCY SERVICES...EMERGENCY SERVICES Saving Lives and Protecting Property . Saving Lives and Protecting Property Fire & Medical Response Fiscal Responsibility

Saving Lives and Protecting Property

Fire & Medical Response

Fiscal Responsibility

Community Risk

Reduction

Employees

CITIZENS