Fishing in theRivers of Change...

David Lee KingTopeka & Shawnee County Public Library

davidleeking.comhttp://www.flickr.com/photos/bugeaters/615178057/

...While Wearing your ! Hip Boots

Some people think of change like this

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Librarians and changehttp://flickr.com/photos/trucolorsfly/352573802/

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What has Changed?

what can i do with my cell phone?

why is this important?

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Competition

http://www.flickr.com/photos/sir_mervs/2691990934/

?http://www.flickr.com/photos/45688285@N00/46323500/

?http://www.flickr.com/photos/benjamingolub/3059525763/

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the big G

What is change?

http://www.flickr.com/photos/yourpaldave/1146319720/

http://www.flickr.com/photos/yourpaldave/1146319720/from livestrong.com/article/14714-accepting-change/

a break in the normal routine

http://www.flickr.com/photos/yourpaldave/1146319720/from livestrong.com/article/14714-accepting-change/

a break in the normal routine

challenging of old beliefs

http://www.flickr.com/photos/yourpaldave/1146319720/from livestrong.com/article/14714-accepting-change/

a break in the normal routine

challenging of old beliefs

Shifting of priorities

http://www.flickr.com/photos/yourpaldave/1146319720/from livestrong.com/article/14714-accepting-change/

a break in the normal routine

challenging of old beliefs

Shifting of priorities

a threat to our security

http://www.flickr.com/photos/yourpaldave/1146319720/from livestrong.com/article/14714-accepting-change/

a break in the normal routine

challenging of old beliefs

Shifting of priorities

a threat to our security

what is change to you?

Change, the old way

• Leaders simply ordered changes

• Goal: getting the change accomplished

• When it fails, leaders review details of the change

They’re looking

in the wrong place

Change is external

Transition is internal

Most leaders base the project on getting the change accomplished rather than on getting people through the transition.

3 Steps to Transition

1.Saying goodbye

2.Shifting into neutral

3.Moving forward

1. Saying Goodbye

Letting Go of the Past

2. Shifting into Neutral

100% Focus on Details

Some get stuck here!

3. Moving Forward

Resistance Will Happen!

Resistance isn’t the problem

•Management’s reaction to resistance creates the problems

•The resistors probably don’t see it as resistance - they see it as survival

Three levels of resistance

1. Information-based

2. Physiological and emotional

3. Bigger stuff

1. Information-based

•Not enough information

•Disagreement with the idea itself

•Not familiar with idea

•Confusion

2. Physiological/Emotional

• My job is threatened

• My future with the organization

• Respect of my peers

3. Bigger Stuff

• Personal history

• Who you are – race, religion, etc

• Significant disagreement over values

• Transference - the person being resisted represents someone else (fill in the blank)

How to NavigateThrough Change

Just for Leaders

• You've already come to terms with the change

• Understand why people might not want to change

• Understand that it's the transitions, not the change, that's causing waves

Steps to Take

• Describe the change succinctly

• Plan carefully

• Help people respectfully let go

• Constant communication

• Create temporary solutions when needed

• Model new behavior!

Don't do these things!

• Don't confuse novelty with innovation

• Don't confuse motion with action

• Don't keep something going if it “still has a few good years of life”

for the techies...

If you refuse to change:

• Missed career opportunities

• you'll miss out on the opportunity to expand your network and your ability to develop new relationships

• You’ll miss out on the possibility of shaping your new destiny and reality

Tips for Change Agents

Nicholas Morgan, Fast Company

be open to data at the start

network like crazy

Document...

Take Senior Management Along

No Fear!

lifelong learner

Laugh when it hurts

understand it first...

Finish what you start

http://www.flickr.com/photos/amerune/16412745/

ready to jump in?

Tech Changesin Libraries

1970’s: adapting to OPACs

1980’s: The PC takes off…

1990’s: Internet Appears

2004: “Web 2.0” coined

The Emerging Web is...

decentralized

2-way mobile

real timesocial

publicmultimedia

real time

decentralized

multimedia

mobile

social

2-way

http://www.flickr.com/photos/civisi/2611679744/

public

http://www.flickr.com/photos/sreejithk2000/2385193167/

Why Pay Attention to these changes?

1.The rest of the world

is already there

http://www.flickr.com/photos/wwworks/2222523486/

2. You can be the example

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3.Connect

with your communityhttp://flickr.com/photos/fcpl/2275150197/

4. community pulse

http://flickr.com/photos/davemorris/59066078/

5.You set the pace

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be relevant

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read watch listen

time. (get over it).

non-library blogs

http://www.flickr.com/photos/fling93/115162765/

What’s Topeka Doing?

in the websiteoutside the website

videotwitter

in the website

in the website

in the website

in the website

outside the website

outside the website

outside the website

outside the website

outside the website

video

http://flickr.com/photos/psilver/2572105282/

video

video

Parting Thoughts on Change

communication

communication

communicationcommunicationcommunicationcommunication

communicationcommunication

communication

communicationcommunication

communication

Gauge your staff

http://flickr.com/photos/imagezen/150337240/

find staff interests

• match with goals you already have

• give it to the best fit - might be IT, might be circ staff

• Help translate from 1.0 to 2.0

Find Champions

Training & Trust(insert cool Spiderman pic here... )

101%

This is not your library

This is your library

Thanks!

davidleeking.com