five important it capacity management trends for 2012
DESCRIPTION
The increase in virtualization and cloud computing has significantly changed the scope and complexity of capacity management. Forecasting hardware needs is no longer enough. You must understand and optimize your business services, applications, and infrastructure through these new platforms. Join Correlsense and Metron-Athene for this engaging webinar which will explore the latest "need to know" trends in capacity management, including: •How to more effectively manage your IT costs and SLA agreements •What you need to know about capacity management when operating in both physical and virtual environments •How performance monitoring in cloud-based environments relate to your capacity management goals •What is unique about capacity management and monitoring for virtualized applications •How to align traditional capacity management techniques with the ITIL methodology This presentation will also include a demo of the SharePath-Athene solution for meeting the challenges of these upcoming trends.TRANSCRIPT
Five Important IT Capacity Management Trends for 2012
Your hosts:
Rich Fronheiser Frank Days
Metron-Athene Correlsense
January 18, 2011
Agenda1. Capacity management today2. The five trends3. SharePath/Athene solution4. Demo5. Q&A
Housekeeping
• Presentation will last 40 minutes• Submit questions via the chat window• Slides will be made available tomorrow
Background/Challenges
Planning ahead to meet biz requirements and SLAs while managing:
Business Constant Change, M&A
Service Complex, Multi-Tiered Architectures, SOA
Component Heterogeneous, Dynamic (Virtual, Cloud)
The Five Trends
• IT cost and SLA agreements• Physical to virtual environments• Cloud-based environments• Virtualized applications• ITIL methodology
Trend 1: IT Cost and SLA Agreements• IT professionals must now conduct cost value
analysis• Facilities and energy costs will consume more
budget• New app environments make SLA more
challenging• To manage SLA agreements:
– Be proactive
– Go beyond load testing
– Look at desktop response times
– Keep an eye on your worst transactions
Keep an on Your Top Ten Killers
Trend 2: Physical to Virtual Environments• Firms are continuing to migrant from P2V• Virtual environments much more complex• Cost of unexpected errors during migration can
be crippling
Tip: Understand your complete IT infrastructure during migration
• Monitor critical application performance in physical environment
• Understand the end-user experience• Verify the performance in the new virtual
environment
Tip: Know the experience of your end users
… no matter where they are
Trend 3: Cloud Based Environments
• Cloud computing will continue to grow in 2012• Must assume multitenant model:
– capacity will no longer be dedicated to finite groups of users or processes
• “Cloud-bursting” can provide an efficient option by providing temporary capacity needs
• Capacity planners will need to update their skills to deal with complex environment
• Capacity managing and monitoring tools are improving to deal with this trend
Datacenter
WEB
MQ/ESB
DCOM
CORBA
SERVER
APP SVR
PROXY
LDAP
WebServices
Tips for Cloud Environments: Watch Every Transaction
Monitor your entire IT infrastructure end to end
Trend 4: Virtualized Applications
• Increasing complexity of application environments• Web servers, DB servers, app servers,
identity servers…• UNIX, Linux, Windows, J2EE, and .NET …• Systems, apps, storage, switches,
accelerators, …• LAN, WAN, VLAN, internal, external…
• Results vary by time, day, function, and location• Organizations have multiple tools – few are
integrated or provide real end-user insight• More complex integrations: users, customers,
partners, suppliers, international
But What Does it Really Take?
How do you really manage these crazy, dynamic, and complex applications?
Be Paranoid Be Smart Be Lazy
You have to be three things at once…
Be Paranoid = Watch Every Transaction from Every User
Be smart = understand what is happening across the space-time continuum
Look Across Space
Look Across Time
Be Lazy = set SLAs. Get an SMS when there is a problem. No matter how complex.
Trend 5: ITIL Methodology
• New capacity planning processes concerns all technologies across the data center, ITIL management prevalent
• Capacity planning now aligned with:– Business capacity management
– Server capacity management
– Technology capacity management found in ITIL
• New delivery platforms will continue to impact:– SaaS
– IaaS
– PaaS
How to Implement ITIL Methodology: Real Time Detection!
• Transaction Metering• Mapping and Modeling
Network Firewall
Proxy
VirtualWeb
ServersDirectory
Server
Load Balancer
App Servers
Mainframe
DB
Partner App
ExternalCloud
Web Services
Msg. Broker
Firewall
VirtualWeb
Servers
App Servers
Partner App
Wire Xfer>$100K
Wire Xfer<$100K
SharePath/Athene Demo
• SharePath from Correlsense• Athene from Metron• How does SharePath integrate with Athene?• How can it be used in the real-world?• What value does it add?
Scenario
• Two applications– Online Trading– eBanking
• Hosted on multiple servers (UNIX & Linux)
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
21/07/2010
SLA Warning SLA Breach Average Response seconds
Online Trading Response Time - 21/07/2010
Data Integration
0
5000
10000
15000
20000
25000
30000
35000
21/07/2010
Customer Attributes Equity Orders Order Routing OT Risk Analysis
Online Trading Total Transactions by Type - 21/07/2010
Data Integration
0
10
20
30
40
50
60
70
80
90
100
0.0
0.5
1.0
1.5
2.0
2.5
3.0
3.5
4.0
21/07/2010
CPU Utilization Total Reported %, mercury Average Response seconds, resptime,OnlineTrading
Online Trading Response Time Correlation
Data Integration
“A model is a simplification of reality, built for a specific purpose”
Models
Modeling Overview - Trending
Utilization U
Non-linear change in Response
Time R
R Response times are non-linear Traffic related queuing Lists, cache, freeslots Constraints of OS and network Constraints of RDBMS etc Feedback loops Non-intuitive.
Modeling Overview - Analytical
Modeling Challenges
• Which servers are hosting which applications?– Understanding the relationships– Understanding the volumes– Understanding the resource consumption
• Accurately assigning resource usage– SharePath accurately captures the workload
split
Modeling - Baseline
Modeling – Scenario One
Modeling – Scenario Two
Summary
• To manage the 5 trends you must: -Understand your entire IT infrastructure-Monitor every hop of every transaction
-Gain valuable metrics into your end user’s experience
• By using SharePath to fully track transactions and Athene to optimize capacity management
• Enabling Athene to use this valuable data drives better capacity management decisions and predictions
Questions
Get your free copy SharePath RUM today!
More information:
[email protected]/demo
www.real-user-monitoring.com