focus on three imperatives parchment send rethink transcript processing

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Focus on Three Imperatives Parchment Send rethink transcript processing

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Page 1: Focus on Three Imperatives Parchment Send rethink transcript processing

Focus on Three Imperatives

Parchment Sendrethink transcript

processing

Page 2: Focus on Three Imperatives Parchment Send rethink transcript processing

Focus on Three Imperatives

AGENDA• Initiative Overview• Credentials as Currency• Student Workflow ~ Parchment.com • Admin Workflow ~ Parchment Send• Parchment Receive• Implementation and Pricing• How to get started at your school• Upcoming informational webinars

West Virginia e-Transcript Initiative

Page 3: Focus on Three Imperatives Parchment Send rethink transcript processing

Focus on Three Imperatives

• WVDE has entered into an agreement with Parchment Inc. which will enable schools/districts to send transcripts electronically.

• An integration with WVEIS will be built allowing for direct import of student data.

• WVDE will NOT be covering the cost for the schools or districts who choose to use the service.

WV e-Transcript Initiative

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Focus on Three Imperatives

CREDENTIALS ARE CURRENCY

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Focus on Three ImperativesOur Mission

Parchment’s mission is to turn credentials into opportunities.

We help learners, educators, associations and employers securely

send and receive education credentials online, in simple and insightful ways.

Video: https://youtube/84QdeQm6rOw

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Focus on Three Imperatives

• Credentials document academic achievements

• Examples: – Transcripts– Diplomas– Experiential / Co-CurricularTranscripts – Competency Based Transcripts – Licenses – Certificates

What are Credentials?

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Focus on Three ImperativesGoal: Help Students Achieve

LearnEarn Credentials

Access Opportunities

Page 8: Focus on Three Imperatives Parchment Send rethink transcript processing

Focus on Three ImperativesBring onto a Platform

2

Credential Holders collect and manage their credentials in

a central online profile

3Credential

Receivers securely collect and process

credentials

1Credential Issuers provide verified

credentials electronically, instead

of paperLearner

Sender

Receiver

Page 9: Focus on Three Imperatives Parchment Send rethink transcript processing

Focus on Three Imperatives

Student Online /Mobile Ordering7/24 Availability

FERPA Consent FormOnline Tracking

School Process Requests Online:eMail notification re: pending request(s)

Approve Request / Upload TranscriptReal Time Updates Online / Reporting Tools

PROCESS

DELIVER

REQUEST

eTranscript is delivered to ANY destination worldwide:Electronic Delivery to destinations within network

Secure eMail Link or Print Delivery to destinations outside network

Real-Time Updates & Online reportingStudent eMail Notification throughout process

How does that work?

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Focus on Three Imperatives

TELL ME ABOUT YOUR SCHOOL

Challenges you face today.

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Focus on Three Imperatives

Mar Apr May

Jun JulAug Sep Oct Nov Dec Jan FebMonthly Volume

Does this look like you?

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Focus on Three ImperativesIncreasing Demand

198310.8 m

201118.1 m

203925.4 m

SOURCE: U.S. Department of Education, National Center for Education Statistics. (2013). Digest of Education Statistics, 2012 (NCES 2014-015),

Chapter 3.

UndergraduateEnrollment Rates

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Focus on Three ImperativesWhat does your process look like?

Student Requests TranscriptFrom High School

In Person / Paper Request Form

Data Clerk prints transcripts, stamps the transcripts with the school seal, signs the transcript, and places the transcript in

a secure, sealed envelope

Paper requests may be filed, but most schools have no tracking

Where is my transcript?

Student Picks UpTranscript & Delivers

School Addresses & Delivers Transcript

• 60% of High Schools Mail Transcripts to Colleges / Universities on behalf of Learners

• 60% of High School Students request Transcripts in Person

AL High School Survey 1/2015

Page 14: Focus on Three Imperatives Parchment Send rethink transcript processing

Focus on Three ImperativesWhy change?

1. to improve student satisfaction

2. to achieve operational process efficiencies

3. to realize cost savings

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Focus on Three Imperatives

You students work hard to earn education credentials such as transcripts, diplomas and certificates. They are critical resources for your students to take the next step

in their education or career.  But when they are filed away as paper, they are hard to access and share when

the students need them the most.

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Focus on Three Imperatives

STUDENT WORKFLOW

Request!

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Focus on Three ImperativesStudent Communication

How will you

Communicate?

• School Webpage

• Newsletter

• School Paper

• Social Media

• Voice Mail

Message

• Press Release

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Focus on Three ImperativesCurrent Student Registration

Distribute student registration codes to assist with student “sign up”

Platform Benefit

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Focus on Three ImperativesFERPA Consent

Platform Benefit

Student FERPA Consent Form is

completed and stored within their Student

Profile for future ordering

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Focus on Three ImperativesNormal Ordering Workflow

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Focus on Three ImperativesCollege or University?

Parchment has uploaded all post secondary schools in the US and knows the proper destination for all receivers!

Platform Benefit

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Focus on Three ImperativeseMail Recipient

Parchment sends secure link to receiver via e-mail – receiver logs in and downloads official transcript

Platform Benefit

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Focus on Three ImperativesPaper Delivery

Enter your own address for paper delivery of transcript. Parchment secure print facility will fold and mail official transcripts in a secure envelope. USPS Mail is an additional $2.50 surcharge -Overnight and International Delivery pricing varies.

Platform Benefit

Page 24: Focus on Three Imperatives Parchment Send rethink transcript processing

Focus on Three ImperativesConfirm & Checkout

Delivery Method

Electronic

US Mail

Current TranscriptNext Grading Period

eMail

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Focus on Three ImperativesPeace of Mind

“Your transcript

was successfully

received”

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Focus on Three Imperatives

• Mobile Friendly– iPhones– iPads– Android

Responsive Design

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Focus on Three ImperativesParchment Student Toolkit

We have created a took kit just for students! Students will find a set of resources to help make the most of parchment.com including user guides, video tutorials, and frequently asked

questions. College! There they go!

Parchment Student Toolkit: http://www.parchment.com/studentkit/

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Focus on Three Imperatives

YOUR WORKFLOW

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Focus on Three ImperativesCreate Student Accounts

Import a Roster

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Focus on Three ImperativesManage Learners

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Focus on Three ImperativesUploading a Roster

Upload Rosters as often as needed- Writes over old roster records

(only transcripts)- Add students manually- Email/Print Invites to create

account at Parchment.com

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Focus on Three ImperativesLearners Information

Learner Info

Transcripts

Other Credentials

Parchment.com Account / Invite

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Focus on Three ImperativesSupported Credentials

Transcripts:

Diplomas• High School• College

Certificates• Enrollment • Degree• Apostille• Professional

Applications Other• Letter of

Recommendation• Immunization

Record• Secondary School

Report• Resume• Teacher Evaluation• Grade Report

Academic Experiential Competency Clickable

All fulfilled electronicallySelected fulfilled in Print

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Focus on Three Imperatives

Student Online /Mobile Ordering7/24 Availability

FERPA Consent FormOnline Tracking

School Process Requests Online:eMail notification re: pending request(s)

Approve Request / Upload TranscriptReal Time Updates Online / Reporting Tools

PROCESS

DELIVER

REQUEST

eTranscript is delivered to ANY destination worldwide:Electronic Delivery to destinations within network

Secure eMail Link or Print Delivery to destinations outside network

Real-Time Updates & Online reportingStudent eMail Notification throughout process

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Focus on Three ImperativesSchool Approves Transcript

Multiple Dispositions for each Request

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Focus on Three ImperativesCustom “On Hold” Message

Customize messages with automated notification to

requesting student or alumni

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Focus on Three ImperativesApproved Requests

Print List (as a point of reference only) Open Student Information System (SIS) Select Student Transcript Print Transcript to “Docufide Print Driver”

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Focus on Three Imperatives“Print” Transcript to Parchment

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Focus on Three ImperativesSelf Views

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Focus on Three ImperativesTracking and Reporting

Set ParametersSearch

Export Data

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Focus on Three ImperativesAutomation - coming 5/2015

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Focus on Three ImperativesHelp Center

Prominent Search

Popular Topics

Expanding Categories

Contact Us

Popular Videos

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Focus on Three ImperativesLogged In

Counselor Topics

Contact Us

Counselor Videos

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Focus on Three ImperativesContact Us

Ticket History

Telephone #

Pre-filled out Ticket Information

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Focus on Three ImperativesSelf View

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Focus on Three Imperatives

• All resources on – Student Guide:

http://www.parchment.com/studentkit– Admin Toolkit:

http://exchange.parchment.com/toolkit

• 90 Second overview video

Updated Resources

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Focus on Three Imperatives

Secure every credential. Every time.

• The Blue standard in security– Pioneer of Blue Ribbon Document Security trusted by

6000+ Institutions nationwide

• Advanced features to keep student data private – Anonymous accounts, parent controls, and FERPA

consents (each time)

• It’s about trust– Our Data Policy ensures that keeping credential data

secure is our primary mission

Secure

Design Order Process Fulfill Secure Exchange Enrich

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Focus on Three Imperatives

IMPLEMENTATION

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Focus on Three Imperatives

13 State Initiatives

Indiana Awarded 10/2005

Minnesota Awarded 06/2007

South Carolina Awarded 06/2008

Wisconsin Awarded 06/2009

Michigan Awarded 07/2009

Kansas Awarded 09/2009

Illinois Awarded 12/2010

Ohio Awarded 05/2011

Pennsylvania Awarded 02/2012

Kentucky Awarded 01/2013

Washington DC Awarded 09/2013

Virginia Awarded 05/2014

Montana Awarded 07/2014

Midwestern Higher Education Compact (MHEC)

Association of Private Sector Colleges NCAACommon ApplicationNaviance, Guided PathInfinite Campus & Pearson PowerSchoolGED Testing Services

Major Initiatives

Key Relationships

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Focus on Three ImperativesParchment eTranscript Pricing Options

Student PayTransactional Agreement Model

Transcript Fee $3.25 Paper Delivery Additional

Fee Waivers Available

School PayAnnual Subscription Pricing Model

No Transcript FeeEnrolled Students & Alumni

Paper Delivery / USPS Standard (International and Overnight not included)

Blended / Build your OwnAnnual Subscription + Transactional

Enrolled Students and/or AlumniInclude / Exclude Paper Delivery (International and Overnight not included)

Page 52: Focus on Three Imperatives Parchment Send rethink transcript processing

Focus on Three ImperativesCustomize Individual School Experience

Upload Student Roster

Upload School Profile

Custom Seal & Signature on Transcript

Custom Student Welcome Screen / Message

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Focus on Three ImperativesDare to Compare!

The very first time we were submitting a transcript through Parchment we did an experiment. We mailed one transcript the “old-fashioned” way and then - at the same time - we processed and uploaded the same transcript to Parchment.

With Parchment, we were able to get the tracking number and the exact date and time that everything was sent and received. We uploaded the transcript at 2:15 PM and within 15 minutes received acknowledgement from the college that the transcript had been received.

At 2:30 p.m. when the college acknowledged receipt of the Parchment transcript, the transcript sent manually was still sitting in the outgoing mail receptacle of our school’s front office.

One week later we contacted the college and they claimed that the paper transcript had not been received. However, they were able to locate the Parchment Transcript through the Parchment Document ID Number.

This confirmed to us the efficiency of the Parchment Transcript Service! Lydia Thigpen

Prattville [email protected]

(334) 365-8804 x23053

Page 54: Focus on Three Imperatives Parchment Send rethink transcript processing

Focus on Three ImperativesLet’s Get Started!

1. Complete the Order Form which Erin will provide to you.

2. We’ll need contact information for each of the schools.

3. You will be contacted for implementation and training. Most schools can go from registration to completely launched in 14 days!

Page 55: Focus on Three Imperatives Parchment Send rethink transcript processing

Focus on Three ImperativesQuestions?

Erin GevirtzWest Virginia Territory [email protected] x 1121