food safety system certification 22000 case study 4 ... · food safety system certification 22000...
TRANSCRIPT
Focus during this case study session
• Understanding the Integrity Program• Reducing NC’s • Improving CB performance
Integrity Program Assessors
AngelieJansen RobertReadel KarenSmedley
TheNetherlands USA Australia
Europe&Africa Americas Asia-Pacific
OfficeAssessmentsWitness Audits
Office AssessmentsWitnessAuditsDeskReviews
Office AssessmentsDeskReviews
AuditorReviewsScopeReviews
IP and Sanction Team
CindySmolder-vanVelzen
MarleendeValk NienkedeHaan AldinHilbrands
IPOfficer IPOfficer IPManager TechnicalDirector
Gorinchem Gorinchem Gorinchem Gorinchem
Sanction and Appeals Committees
• Sanctions are reviewed independently and anonymously from the IP team
• Members of these committees are from the Board of Stakeholders (BoS)
• Chaired by Fons Schmid
Integrity Program
The following specific requirements are subject to the FSSC 22000 Sanction Policy: • Application by CB and accreditation gained within one year; • Payment of fees; • Participation in Harmonization Day; • Review of issued CB certificates on scope and category; • Participation in annual enquiry; • Participation in IP Desk Reviews and auditor reviews; • Participation in IP CB Office audits and witness audits; • Providing the necessary information for the measuring of CB KPIs.
Process for Desk Reviews
• Corrective action plan• Corrective action• Evidence of corrective action• Auditor related documents to upload into Auditor Register
2017 Issues Driving Sanction Policy
• Not uploading documents for desk reviews within the timeframe
• Not responding to warnings• Not closing Desk
Reviews/Office Audit findings by the due date
• Not paying the invoice on time
2017 Issues Driving Sanction Policy
• Having received multiple Yellow Cards within 2 years
• Failing to adequately respond to a Yellow card
Documents for Desk Reviews
Document Comments
Certificate
ClientContract SignedbyCBandClient,additional translationifneededV4.1 changes
AuditCalculation Evidence of#HACCPstudies,FTE,existingcertificationsetc.
AuditReport Stage 1andstage2forinitialauditSurveillanceandrecertificationFollow-upauditreports ifMajorNC’sresultinvisitAuditPlansforstage1andstage2
TechnicalExpertCV Ifapplicable
FSSCWaivers Ifapplicable
Documents for CB Office Assessments
In addition to the Desk Review documents -• Training records of other CB personnel:
– Planners– ViaSyst data entry staff– Certification committee
• Certification Committee minutes• FSSC 22000 Licence(s)• Accreditation Certificates• QMS procedures etc.• QMS records (MR, IA, CA etc.)
Key Performance Indicators
• % auditors meeting 5 GFSI per year• % certificates entered within 4 weeks• % audits with correct audit duration
5 GFSI per year
• Common finding for auditor maintenance in DR/OA/AR assessments
• ADS not completed with all team members• If < 5 FSSC audits then “Other GFSI Audits”
needs to be populated up to 5 GFSI per year• From 1/1/18 it is 5 FSSC 22000 audits per year
per auditor
Audit Duration
• Over 100 DR findings in 2017• Lack of justification if < than minimum time• Lack of including FSSC 22000 time• Not including stage 1 audit time when stage 2
report created in ADS• Not including all team members during ADS
upload
Case Study
Use the non-conformities from case study 2 prepare a Corrective Action Plan to address the findingsIn a team discuss:• How you would approach this?• What would you enter in ViaSyst in response to the
findings?• 15 minutes to discuss• 15 minutes to develop a CAP• Elect someone to document the CAP• Elect someone to present the CAP
ISO/IEC 17021-1:2015 Requirements
The procedures shall define requirements for:• a) identifying nonconformities (e.g. from valid
complaints and internal audits);• b) determining the causes of nonconformity;• c) correcting nonconformities;• d) evaluating the need for actions to ensure that
nonconformities do not recur;• e) determining and implementing in a timely manner,
the actions needed;• f) recording the results of actions taken;• g) reviewing the effectiveness of corrective actions.
Website www.fssc22000.comE-mail [email protected] +31 183 645 028
Twitter @FSSC22000 LinkedIn Group FSSC 22000
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