for business rates 0161 291 0330 diy · pdf file0161 291 0330 if you need help with the...

Registering for the Online Service(Without a Government Gateway Account)

This document is designed to guide you through the steps necessary to register for the VOA’s Online Service if you do not already have a Government Gateway account.

Before commencing it is important that you have the following available:

1. Your National Insurance Number2. Your Date of Birth3. One of the following items of personal documentation: - A PAYE payslip - A UK Passport - A P60

4. An electronic copy of one of the following for each property that you wish to claim: - A Business Rates bill - The Lease Agreement - A Water Rates demand - Other Utility Bills - A Stamp Duty Land Tax form

You should allow approximately 15 minutes, without interruption, to complete the registration process.

Step by Step Guidefor Business Rates

DIY Guide0161 291 0330www.cvsuk.com

If you need help with the instructions in this guide please call ourhelpline on 0161 291 0330

Step 1 of 7: Register to use the check, challenge, appeal service

A.

C.

D.

B.

Visit: www.tax.service.gov.uk/business-rates-property-linking/startTo start the process.

Click “continue”.

Enter your own name here and email address. Do not enter your business name.

Click “Continue”.

If you are new to this service and do not already have a Government Gateway account then select “No” and “No” for these two questions and continue following this guide.

If you have an existing GovernmentGateway account, select “No” and “Yes” for these two questions, click “Continue”, then go straight to Step 4 of this guide.

!

First Name

Email Address




E. F.Click “Continue”. Click “Continue”.

Make a note of these details or select the print option to save a pdf version to your computer. You will need these details to login in future.!

Step 2 of 7: Verify your identity

Step 3 of 7: Confirm who you are

You will need your National Insurance number and date of birth for this section.This is standard information required by the Government Gateway for authentication purposes and isn’t passed on to the Valuation Office or us.

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A.Enter your personal details in all of the boxesshown on this page. Click “Continue”.

First Name

Last Name

A.Click “Continue”.







You can identify yourself using one yourpayslip, P60 or UK passport details.

This guide assumes you are using your UK Passport.

!

B.

A.

C.

Select the option you wish to use and enter your details. Click “Continue”.

Enter your business name and address. If youhave multiple business addresses, use the business address which you would want any correspondence sending to.

Click “Register your business”.

Step 4 of 7: Register your business

Business Name

Postcode




Email Address

Email Address

B.

A.

Select “No”.Click “Continue”.

Click “Add Property”.

C.Click “Manage Properties”.

Step 5 of 7: Add your properties

If you are returning to this section to addadditional properties note that it maytake several hours for previously addedproperties to show on the system.

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B.

C.

D.

E.

Select “Advanced”.

Select “Local Authority Reference” and then enter the local authority reference number in the box below and click “Search”.

Your property will be displayed.Click the underlined addressfor your property.

Click “Claim this property”.




You can find your local authority reference number on your rates bill.!

9th Flr, Oakland House, Talbot Road, Manchester, M16 0PQ

9th Flr, Oakland House, Talbot Road,Manchester, M16 0PQ




F.

A.

B.

Complete this section with theinformation relevant to yourcircumstances and then select“Add Property”.

If you have a copy business rates bill then select “I have a business rates bill” and click “Continue”. If you are using an alternative document to verify your property then select “I don’t have a business rates bill”.

Click “Choose a file to upload” and navigate to the document you are using to verify your property and upload.

Once you have uploaded the rates bill click “Confirm”.

Step 6 of 7: Verifying your property

You need to verify your property by uploading a document that links you to the property. Ideally we recommend that you have a scanned copy of your business rates bill saved to your computer for this section. If you do not have a business rates bill then alternatively you can use a copy of a lease agreement, water rates demand or a utility bill.

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C.

D.

A.

Tick the box to agree the declaration and click“Continue”.

Click “Manage properties” to start the process ofauthorising CVS to deal with your challenge.

Click “Appoint Agent”.

Step 7 of 7: Authorise CVS as your agent

We’ve recieved your request to add9TH FLR, OAKLAND HOUSE,

TALBOT ROAD,MANCHESTER, M16 0PQ to your

businesses customer recordYour submission ID is

PL8DZ

9th Flr, Oakland House, Talbot Road,Manchester, M16 0PQ

36749

If you have more than one property/ratesassessment then you will need to repeat steps 5, 6 & 7 for each one. You can do this by clicking on “Go to your dashboard”. Select “Manage Properties” and then the add a property option.

You have now completed the setup ofyour business and authorised CVS to act on your behalf. You don’t need to do anything else and we can now start the process of reducing your business rates bills.




B.Enter the CVS agent code 36749Click “Yes” for the next two questions then select“Continue”.

The agent has been sent your request to act on behalf of 9th Flr,Oakland House, Talbot Road, Manchester, M16 0PQ.

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