NX0201: BUSINESS PERFORMANCE MANAGEMENT Group Presentation Feedback Overall mark: Seminar Group: (day/time/no.)__________________________________________________ Names: ____________________________________________________________________ Overall Presentation Skills Strongly Disagree A. Presentation Skills Clarity of Speech, Eye Contact & Body Language. Time Keeping. Relationship with Audience. Visual aids*; Quality, Quantity, Appropriateness (within PP slides). B. Subject Content Content; Breadth and Depth. Use of relevant References. C. Overall Group Organisation Coherence of Presentation & Evidence of Teamwork (e.g. coherence of PP slides for different parts & integration of all functional areas). Mark: ______/8*graphs, charts, etc.

Assessed by:

Disagree

Agree

Strongly Agree

Other Comments

MARKETING Strongly Disagree Five marketing KPIs recommended; clear rationale for the choice of these KPIs; related explicitly to evaluating and understanding customer satisfaction. Realistic understanding of how the KPI data could be collected and presented using an MIS (e.g. traffic light, trend analysis, etc); to include both hard and soft measures. Demonstrate understanding of the Brand Scorecard concept through the development of a Brand Scorecard to present these KPIs. Clear understanding of how the Brand Scorecard will contribute to Marketing Performance Management (e.g. evaluation of performance and setting of objectives/targets). Mark: ______/8 Disagree Agree Strongly Agree Other Comments (Subject-specific Content)

HUMAN RESOURCE MANAGEMENT Strongly Disagree Target figures for paybill reduction clearly identified and met. Integration of plans with wider themes of the presentation. Awareness of and action planned to respond to possible consequential effects of their plan. Originality in proposals and/or use of evidence. Mark: ______/8 Disagree Agree Strongly Agree Other Comments (Subject-specific Content)

LOGISTICS & SUPPLY CHAIN MANAGEMENT Strongly Disagree Analysis of the supply chain structure/ components (e.g. who are the major players in the case companys food manufacturing supply chain). Understanding/ identification of potential supply chain problem areas (e.g. managing supply chain uncertainties and buyer/supplier relationships). Suggestions of how to overcome these problems. Awareness of means of supply chain cost reduction (e.g. improving information flows, improving demand forecasting, and eliminating non-value adding activities along the supply chain. Mark: ______/8 Disagree Agree Strongly Agree Other Comments (Subject-specific Content)

ACCOUNTING Strongly Disagree Consideration of soft issues within the accounting process. Recognition of how manager behaviour is affected by the target setting and performance reporting framework. Suggestions to resolve. Consideration of technical issues within the reporting particularly the use of none flexed budgets and the companys admissions on page 5 for instance that All costs/revenues (for Product Development) have been included in the manufacturing (reports)... Thereby compromising their validity. Suggestions to resolve. Recognition of the need for broader evaluation through the use of a Balanced Scorecard with appropriate goals and measures. Suggest linkages and recognise drivers and outcomes. Criticisms of the approach? Discussion of how risk may be managed through generic approaches such as avoidance, management or acceptance. For instance insurance is one way of passing a potential risk on to others. Mark: ______/8 Disagree Agree Strongly Agree Other Comments (Subject-specific Content)