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INVITATION FOR EXPRESSION OF INTEREST (EOI)
FOR SOFTWARE SUPPORT SERVICES, IT/ITES STAFFING,
CAPACITY BUILDING AND TRAINING IN
E-GOVERNANCE
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TABLE OF CONTENTS
EOI for Partners/Organisations
Contents 1. About IICA ....................................................................................................................................... 2
2. Scope of the EoI .............................................................................................................................. 3
2.1. Trainings ....................................................................................................................................... 3
2.1.1. Short Term Training Programme/Workshops....................................................................... 3
2.1.2. Long Term Training Programme/Workshops........................................................................ 3
2.2. IT Consulting................................................................................................................................. 3
2.2.1. IT Consulting & Advisory Services ......................................................................................... 3
2.2.2. IT Staffing Services ................................................................................................................ 4
2.3. Other terms .................................................................................................................................. 4
2.4. Validity: ........................................................................................................................................ 4
2.5. Disputes: ...................................................................................................................................... 4
3. Eligibility Criteria ............................................................................................................................. 5
4. Mandatory Documents Required: .................................................................................................. 6
5. Selection Criteria ............................................................................................................................. 7
6. General Instructions for EoI ............................................................................................................ 7
7. Annexure - I ......................................................................................................................................... 8
8. Annexure - II ...................................................................................................................................... 10
9. Annexure - III ................................................................................................................................. 12
10. EOI for Independent Consultants: ...................................................................................... 13
10.1. Purpose of the EOI ................................................................................................................... 13
10.2. Critical Information .................................................................................................................. 13
10.3. Eligibility Criteria ...................................................................................................................... 13
10.4. Domain of Work ....................................................................................................................... 13
10.5. Application Procedure ............................................................................................................. 14
10.6. Conditions of Engagement ....................................................................................................... 14
10.7. Intellectual Property Rights ..................................................................................................... 15
10.8. Conflict of Interest ................................................................................................................... 15
10.9. Right to Terminate the Process ................................................................................................ 15
Form 1: Snapshot of the Profile ............................................................................................................ 16
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1. About IICA
The Indian Institute of Corporate Affairs (IICA) was registered as a society on September 12, 2008 under the Societies Registration Act, 1860. An autonomous institute, IICA works under the aegis of the Ministry of Corporate Affairs to deliver opportunities for research, education, and advocacy. It is also a think tank that curates a repository of data and knowledge for policy makers, regulators as well as other stakeholders working in the domain of corporate affairs.
Set up as the premier organization that aims at providing astute and credible intellectual leadership in corporate regulation, governance and running sustainable businesses, IICA is a think-tank, capacity building and service delivery institute. Its work enables corporate growth, reforms and regulation through synergized knowledge management, and global partnerships thus offering real-time solutions. IICA propels knowledge and training through its network of schools and centers. It has six departments and six hubs of excellence carrying this vision forward.
The institute, spread across a sprawling 14-acres, has state-of-the art infrastructure. Its main building is eight stored high and is eco-sensitive. The campus has residential blocks, hostel facilities for staff and students, recreational centre, a well-stocked library, an in-house auditorium and an efficient knowledge management system. Centre for e-Governance is one of the vertical of IICA, provides e-Governance services such as Software testing, Software development, Consulting, PMO and Advisory Servicein IT /e-Governance, Capacity Building/Training in e-Governance to the corporate and government.To establish itself as a Centre of Excellence in e-Governance by leveraging private sector resources through public private partnership mode for the spread of e-Governance.
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Considering the above, the IICA invites ‘Expression of Interest (EoI)’ from interested organizations, for becoming a Partner of IICA for:
1. Training Programme/Capacity Building Workshops a. Short Term b. Long Term
2. IT Consulting & Advisory Services
2. Scope of the EoI
IICA proposes to engage prospective partner organisation’s with a proven track record of at least 3 years for conducting Training Programmes, Workshops, Seminars, Advisory services, Consulting, Support Services etc.in the following areas:
2.1. Trainings
2.1.1. Short Term Training Programme/Workshops
Business Analysis & Project Management Courses Data Analytics Courses Data Networking Courses Server & Storage Courses IT Security Courses Cyber Security Courses Digital Marketing Courses Telecom Related Courses Software/Quality Management Courses IT Service Management Courses Communication & Leadership courses Other courses related to technology/e-Governance
2.1.2. Long Term Training Programme/Workshops
Data Science Course Cyber Security Course Telecom/ICT Training Any other related to Information Technology
2.2. IT Consulting
2.2.1. IT Consulting & Advisory Services
Organizational Development and Competence Consulting IT Sourcing Strategy Telecom and IT Services Audits Rendering technical inputs (Reviewing technical deliverables /artefacts ) Monitoring and reviewing strategic software development processes Interaction with OEM's in regards to projects requirement Developing gap report /project performance report timely
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Assisting & strengthening the implementation of e-Governance Project by efficient monitoring using e-governance best practices
Monitoring and evaluating the process audit /quality audit as per RFP Suggesting the usage of best practices from other projects as part of the project
review feedback Vendor management with regards to System Integration and other related
activities Monitoring User acceptance Testing (UAT)
2.2.2. IT Staffing Services
Identification of Lead and partner organization to provide resources for Junior to
Senior IT Professionals, in the following areas:
o IT Infrastructure Support Engineers o Application Support Engineers
L1 (Level 1) Support (Software Engineers, Support analysts) L2 (Level 2) Support (Sr. Software Engineers, Technical Analysts) L3 (Level 3) Support (Technical Lead, Sr. Functional Consultants, IT
Project Management Consultant)
2.3. Other terms
Venue Arrangement: IICA Manesar or anywhere in India. Venue should be at least equivalent to IICA Manesar standards or better.
Programme Design Programme Material Programme Kit Competent Faculty/ Speakers IT Architecture for venue if it is other than IICA Manesar Marketing – Media Advertisements (Print, TV & Electronic), Mailing/Posting
Request Letter/ Brochure, Meetings, Telephonic Follow up etc. Ensuring Minimum Critical Mass of Participants Any other activity, mutually decided, as per programme need IICA, at its sole discretion, may decide to use partner organizations for conducting any Programme, Workshop, Seminar, Advisory services, Consulting, Support Services etc. (hereinafter collectively referred to as ‘Programme’). The partner organization will be responsible for:
2.4. Validity:
The shortlisted partner organisation/individual consultant will be empanelled for 3
years.
2.5. Disputes: Any dispute would be referred to the Legal Counsel of the IICA for necessary redressal.
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3. Eligibility Criteria Organisations fulfilling the following criteria, as on the date of submission of the bids, are eligible to respond to the EOI and bids which do not fulfilall the following criteria are liable to be rejected. Bidders are required to enclose relevant documentary proof, in support of their claim, to satisfy the qualification criteria.
1. An organisation must be any one of the following: A Company (Public Ltd or Private Ltd) A Company under Section 25 / Section 8 of theCompanies Act 2013 A University A Deemed University A College or Educational Organisation affiliated toeither a University
recognised by UGC or an Institutionrecognised by the AICTE A govt. training institution that has been formed byeither Act of
Parliament/Assemblies or orders of thegovt. department/s or RBI etc. 2. The bidder should have been in existence for at least 3 years either as an
individual or as an entity in the same profession (as described in 5 below) but should be presently constituted as in 1 above;
3. The bidder should have a minimum average revenue of Rs.25 lakhs per year, from the profession described in 5 belowfor the last 3 years.
4. The bidder should have made profits/generated surplus revenue in at least two out of last three years.
5. The bidder should be a professional body/ organizationengaged in imparting training, conducting programmes/workshops/ seminars etc. or should be actively engaged inSoftware, Software services or Project Management & Data analytics and should have been preparing research reports for conferencesetc. being conducted by different industry associations/independent bodiesfor at least 3 years in various areas of IT/Software fields etc. for Indian Public Sector / PrivateSector in functional, theoretical, technological, behavioural /Project Management areas;
6. The bidder should have a strong team of professionals/ resource persons capable of providing high quality trainings/ programmes or organizing seminars/workshops/conferencesetc. and should have at least 10 full time experienced faculty/professional in IT/Software fields etc.;
7. The bidder should have in its physical possession (leased orowned) a minimum of 1000 sq. feet of operational area;
8. The bidder should have at least 5 regular (non – project)staff members;
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9. The bidder should have a minimum of 5 functioningcomputers; broadband internet connectivity (minimum 1mbps);
10. Neither the Owner/ Partner/ Director/ Principal of the Biddernor any of his/her close relative should be drawing anypecuniary benefit or remuneration from IICA or a Director ofIICA;
11. The bidder should not have been black listed by anyorganisation/agency and/or should not have any pending criminal proceedings.
12. The bidder must have authorisation from PMI for conducting training programmes on Project management programmes or other training programmes.
4. Mandatory Documents Required: The following documents (self-attested) are required to be submitted by the organisation to the IICA at the time of submitting the Bid 1. Prescribed Application Form duly filled in & signed 2. Registration Certificate 3. Copy of Articles & Memorandum of Association, Constitution, Bye Laws, Trust
Deed etc., Aims & Objectives of the Organisation 4. Pan Card Copy 5. Acknowledgement of Income Tax Return along with IT Return filed (last three
years) 6. Copies of the audited Financial Statements for the last 3 years. 7. Annual Reports of last 3 years 8. Proof of havingexperience in imparting training, conductingprogrammes/
workshops/ seminars etc. or actively engaged in Software, Software services or Project Management & Data analytics or preparing research reports for conferences etc. being conducted by different industry associations/ bodies for at least 3 years in IT/Software fields etc. for Indian Public Sector / Private Sector in functional, theoretical, technological, behavioural / Project Management areas;
9. Details of full time team of professionals / resource persons & their qualification/ experience
10. Copy of Sale Deed / Lease Deed showing physical possession of office / operational area.
11. Details of regular non-project staff members giving name, qualification, designation etc.
12. Details of Computer, Broadband Internet & IT infrastructure held 13. A self-declaration by the Bidder on its Organisation’s letter head that neither the
Owner/ Partner/ Director/ Principal of the Bidder nor any of his/her close relative is drawing any pecuniary benefit or remuneration from IICA or is a Director of IICA;
14. A self-declaration by the Bidder on Organisation’s letter head that the bidder has
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not been black listed by any organisation/agency and/or does not have any pending criminal proceeding.
15. Registration Certificate under Section 12A, if required 16. IT Exemption Certificate under Section 35(i), if exempted 17. IT Exemption Certificate under Section 80G, if exempted 18. FCRA Certificate (if any) and latest copy of FCRA Return FC-3 19. Mandatory Undertaking on the proforma prescribed herein along with the
Application Form. 20. Narrative Two Pages not exceeding 800 words on the experience in skill
development / trainings / capacity building / research reports/ seminars / workshops / education etc conducted over the last 3 years.
5. Selection Criteria The eligible organisations will be evaluated based on the criteria stated in the EoI.The applicant organisations may be required to make a presentation before the Selection Committee specifically set up by the IICA for this purpose. The decision of this Committee will be final and binding. Selected Organisation/s will be executing an Agreement with IICA for the provision of the services as stated in this EoI. IICA may also require the selected organisation/s to place a security deposit in the form of Scheduled Bank Fixed Deposit or Scheduled Bank Guarantee.
6. General Instructions for EoI
The Organisations meeting the Eligibility Criteria may submit their EOI through the attached Application Form along with MandatoryDocuments requiredas stated in this EoI, in a sealed envelopeprominently marked “EoIfor Partner inTraining/Capacity Building Workshops and IT Consulting & Advisory Servicesand delivered to the followingaddress latest byMay 15, 2017.
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7.Annexure - I
APPLICATION FORM
APPLICATION FORM FOR APPLYING TO BECOME A PARTNER for conducting Programmes, Workshops, Seminars, Advisory services, Consulting, Support Services etc.inTraining/Capacity Building Workshops and IT Consulting & Advisory Services.
(To be filled and submitted along with the required documents)
Name of the Organisation:
Established (year):
Registration Details:
(Act & registration No.)
Date of Registration:
Type of Organisation (*)
Exemption-I, T etc
Contact Information:
Registered Address:
Phone Nos:
Fax
Website
Field Office Address:
Phone Nos:
Fax
Contact Person Name
Designation
Landline No with STD Code
Mobile No.:
Email:
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Eligibility Criteria:
S.No. Eligibility Criteria Yes No
1. An organisation must be any one of the following:
A Company Public Ltd or Private Ltd A Company under Section 25/Section 8 of the
Companies Act 2013 A University A Deemed University A College or Educational Organisation affiliated to either
a University recognised by UGC or an Institution recognised by the AICTE
A govt. training institution that has been formed by
either Act of Parliament/Assemblies, or orders of the
govt. department/s or RBI etc.
2. The bidder should have been in existence for at least 3 years either as an individual or as an entity in the same profession (as described in 5 below) but should be presently constituted as in 1 above;
3. The bidder should have a minimum average revenue of Rs. 25 lacs per year, from the profession described in 5 below, for the last 3 years.
4. The bidder should have made profits/generated surplus revenue in at least two out of last three
years.
5. The bidder should be a professional body/organization engaged in imparting training,conducting programmes/workshops/seminarsetc. or should be actively engaged inSoftware, Software services or Project Management & Data analytics or should have been preparing researchreports for conferences etc. being conducted bydifferent industry associations/independent bodies for at least3 years in various areas IT/Software fieldsfor Indian Public Sector /Private Sector in functional, theoretical,technological, behavioural / project management areas;
6. The bidder should have a strong team of professionals/ resource persons capable ofproviding high quality trainings/ programmes ororganizing seminars / workshops/conferences etc.and should have at least 2 full time experiencedfaculty/professional in Software, Software services or Project Management & Data analytics etc.;
7. The bidder should have in its physical possession (leased or owned) a minimum of 1000 sq. feet of operational area;
8. The bidder should have at least 5 regular (non –project) staff members;
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9. The bidder should have a minimum of 5 Functioning computers; broadband internet
connectivity (minimum 1 mbps);
10. Neither the Owner/ Partner/ Director/ Principal of the bidder nor any of his/her close relative should be drawing any pecuniary benefit or remuneration from IICA or a Director of IICA;
11. The bidder should not have been black listed by any organisation/agency and/or should not have any pending criminal proceedings.
8. Annexure - II Documents Required: The following documents (self-attested) are required to be submitted by the organisation to the IICA at the time of submitting the application:
S.
No.
Name/Type of Documents
Yes No
1. Prescribed Application Form duly filled in & signed
2. Registration Certificate
3. Copy of Articles & Memorandum of Association, Constitution, Bye Laws, Trust Deed etc., Aims & Objectives of the Organisation
4. Pan Card Copy
5. Acknowledgement of Income Tax Return along with IT
Return filed (last three years)
6. Copies of the audited Financial Statements for the last 3 years
7. Annual Reports of last 3 years
8. Proof of having experience in imparting training,
conducting programmes/ workshops/ seminars etc. or
actively engaging Software, Software services or Project
Management & Data analytics or preparing research
reports for conferences etc. being conducted by different
industry associations/ Independent bodies for at least 3
years in various areas of IT/Software fields etc. for Indian
Public Sector / Private Sector in functional, theoretical,
technological, behavioural / project management areas;
9. Details of full- time team of professionals/ resource persons & their qualification/ experience
10. Copy of Sale Deed / Lease Deed showing
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physicalpossession of office / operational area.
11. Details of regular non-project staff members giving name, qualification, designation etc.
12. Details of Computer, Broadband Internet & IT infrastructure held
13. A self-declaration by the Bidder in its Organisation’s letter head that neither the Owner/ Partner/ Director/ Principal of the Bidder nor any of his/her close relative is drawing any pecuniary benefit or remuneration from IICA or is a Director of IICA;
14. A self-declaration by the Bidder on Organization’s letter head that the bidder has not been black listed by any organisation/agency and/or does not have any pending criminal proceeding.
15. Registration Certificate under Section 12A, if required
16. IT Exemption Certificate under Section 35(i), if exempted
17. IT Exemption Certificate under Section 80G, if exempted
18.
FCRA Certificate (if any) and latest copy of FCRA Return FC-3 Mandatory Undertaking on the proforma prescribed herein alongwith the Application Form.
19. Narrative (Two Pages) not exceeding 800 words on the experience in skill development / trainings / capacity building / seminars / workshops / education etc. conducted, methodology adopted etc. over the last 3 years in the IT/Software fields.
Date:
Authorised Signatory
Seal…………………………………
Name…………………………………
Designation……………………….
Bidder……………………………….
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9. Annexure - III Please enclose along with this Application Form, the “Documentsrequired” as referred to in Page Nos. 4 & 5 of the EoI. The Mail should be prominently marked “EoIfor Partner inTraining/Capacity Building
Workshops and IT consulting& Advisory Services and sent to IICA by Registered
Post/Courier/Speed Post at the following address at the latest by 5 pmonMay 15,
2017.
The Administrative Officer, Indian Institute of Corporate Affairs, Plot No. P – 6, 7 & 8, Sector – 5, IMT Manesar, District Gurgaon – 122 050. (Haryana)
Mandatory Undertaking
(to be filled in by the applicant Organisation)
On this (DATE) of (MONTH), YEAR, I/We hereby agree and accept that all information given above is true to the best of my
knowledge and if found false or misappropriate, I/We shall be liable to be disqualified
from associating with the IICA as a Franchisee Partner. Signature:__________________________________ Date:__________________ Name:______________________________________ Designation:____________________________________ Contact Details: __________________________________________ Organisation: ______________________________ Name & Signature of the Head of the Organisation (with Organisation Seal) Date/Place: ____________________________
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10. EOI for Independent Consultants
10.1. Purpose of the EOI
The purpose of this Expression of Interest (EOI) is to identify and shortlist/empanel
reputed professionals and individual consultants who may be asked to provide
technical, project management and other professional support on short term basis (up
to six months) for the purpose of policy guidelines, project support, detailed project
report preparation and other professional support to IICA. These experts may also be
asked by IICA for meeting their needs. The objective of this document is to provide
indicative information about the scope and objective of this activity. The detailed terms
and conditions will be provided to only shortlisted professionals and individual
consultantsas per the selection parameters provided in this EOI document. The EOI is
open till 15thMay, 2017. However, the same can be closed earlier as well with an
appropriate notice.
10.2. Critical Information
Applicants are advised to study this EOI document carefully before submitting their
proposals in response to the EOI Notice. Submission of a proposal in response to this
notice shall be deemed to have been done after careful study and examination of this
document with full understanding of its terms, conditions and implications.
10.3. Eligibility Criteria
Professionals with relevant background from Academic Research /Not for Profit Organization/ Registered Society / IT consulting firms/ Free Lancers having expertise in the relevant field are eligible to apply provided they possess the minimum experience.Such institution/organization should have been in existence for a period of at least 3 year on the date of the application. However, the engagement will be with the expert in individual capacity and not with the organization.
Individual consultants/professionals should meet following requirements:
Education and professional qualifications: Minimum Graduation level and skill
set for technical or professional services for which IICA require short term
services of externals experts/consultants
No Objection Certificate (NoC) from current employer / organization backing the
individual
The professional/consultant should have experience of more than three years in
the relevant field of expertise.
10.4. Domain of Work
IICA will indicate the areas and the level for which the requirements of experts may
arise. Broadly the areas may be as follows:
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High level advisory experts– They would be eminent resources with specialization in their domain of national/international repute.
Experts for operational requirements– They could be at the level of Lead
Expert, Senior Expert or Expert.
Areas of Expertise: The areas of expertise for professionals to be engaged could
be in technical and non-technical areas categorized as High Demand & Generic
Skills detailed as under:
High Demand/ Niche Skills: Mobile application & Device management, Cloud Services (SaaS,IaaS, PaaS), Collaboration Technologies(Workflow), CRM, Virtualization, Security, ERP applications, Social Media, Big Data Analytics, Cyber Security, Cyber Forensics, User Experience Design(UXD), R&D, Remote Infrastructure Management, Green Data centers, Open Source, Solution Architect, Enterprise Application Integration (EAI), Modelling Skills, Open API platforms, Mobile Security Algorithms, Business(Government) Process re-engineering, Business(Government) Risk management, Innovation, Technology Audit, Quality Assurance management, Conformance review, Knowledge management, Continuity management, Mobile Banking/Wallet, Digital Signature , Digital identity & Impact Assessment.
Generic ICT Skills: Technical infrastructure, Software development, Database management, Network management, Testing & certification, Content management, Citizen Engagement, Awareness& communication, Change management, financial management, Human resources, Capacity building, Learning Management, and other Subject Matter Experts. The above list is indicative in nature. With constantly changing and evolving needs of IICA, more areas could be identified and added to the list.
10.5. Application Procedure
Interested candidates can forward their application along with their CV with a
photograph and filled Application Form (Form 1) on the email ID [email protected]
should submit the hardcopy at IICA address as mentioned under Form 1.
Supporting Proofs & Documents
Evidences of published material on completed and ongoing assessment of ICT
projects/ e-Governance Projects
Documents supporting individual consultant’s work experience.
Self-attested copy of documents supporting educational and professional
qualification
10.6. Conditions of Engagement
The screening of the candidate’s application who will apply against this EOI shall
be conducted on a periodic basis for empanelment.
At the time of assignment of a particular work, the professional will be provided
with work order specifying the duties required to be performed; the number of
working days required and the remuneration to be paid.
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10.7. Intellectual Property Rights
The copyright of all content/project/proposal/concept created during the contractual
period with IICA shall be owned by IICA and should not be utilized anywhere else
and/or for any other work/organization without the explicit written permission of IICA.
However, IICA will have no right on IP possessed by the expert before his empanelment
with IICA or for a work which he will do outside IICA even during the empanelment
period.
10.8. Conflict of Interest
The prospective consultants/experts who are engaged to prepare project documents or
are engaged for more than a month would be required to give an undertaking that
neither any conflict of interest exists on their part nor will they engage in any activity in
future for a year which may result in conflict of interest. IICA may terminate the short
term engagement of experts/consultants in whole or in part, if it deems such
termination necessary to avoid the appearance of a conflict of interest.
10.9. Right to Terminate the Process
IICA may terminate the EOI process at any time without assigning any reason.
IICA makes no commitments, express or implied, that this process will result in a
business transaction with anyone.
This EOI does not constitute an offer by IICA. The empanelment will be initially for duration of 3 years.
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Form 1: Snapshot of the Profile
Sl. No. Information Sought Details to be Furnished
A Name & Address of the Applicant
B Gender
C Nationality
D No. of years of experience
E Brief of the experience
F Name of Current Organization
G Current Designation
H Current CTC
I Current Location
J Area of Expertise applied for
K Other Contact Details
Mobile No.
Email ID
Fax Nos.
The interested candidates may send the detailed CV at the below address and send the copy to below email id’s:
The Administrative Officer, Indian Institute of Corporate Affairs, Plot No. P – 6, 7 & 8, Sector – 5, IMT Manesar, District Gurgaon – 122 050. (Haryana) Email id: [email protected] [email protected]