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Forecasting With History Santiago Gallino – Tuck School of Business Toni Moreno – Kellogg School of Management July 2013 – LBS – London, UK January 2017

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ForecastingWithHistory

SantiagoGallino– TuckSchoolofBusinessToniMoreno– KelloggSchoolofManagement

July2013– LBS– London,UKJanuary2017

11May2017 2RetailFundamentals

LearningModules

1.Demandforecasting

2.InventoryDecisions

3.AssortmentPlanning

4.PricingDecisions

5.Theomnichannelcustomer

6.Fulfillingomnichanneldemand

7.Omnichanneljourneys

8.Supportinganomnichannel

strategy

11May2017 3RetailFundamentals

M1.2Opening1

• InaccurateforecastcostMoney.• Wetendtothinkthatthiscostonlyoccurwhenweendupwithtoomuchinventorybutitactuallywecanloosemoneybothways.

• Inthisvideowewillstudyhowtounderstandhistoricaldatatocreateforecast.

• Wewilllookat:• Trends• Seasonality• Otherfactors

• Wewilldiscusstheimplicationsofgoodandbadforecastforaretailer.

11May2017 4RetailFundamentals

M1.2Trends2

• Lookingathistoricaldatacanbeusefultoidentifytrendfortheretailerasawhole,forparticularcategoriesorindividualproducts.

• LetslookatthreecategoriesinGermanyovertime

Sales volume of smartphones in Germany 2008-2016

Sales volume of smartphones in Germany from 2008 to 2016 (in million devices)

Source: EITO; IDC; ID 461852

Note: Germany; 2008 to 2015

5 5.7

10.4

15.9

21.622.86

24.4

26.2

0

5

10

15

20

25

30

2008 2009 2010 2011 2012 2013 2014 2015

Sale

s vo

lum

e in

milli

on d

evic

es

Further information regarding this statistic can be found on page 8.

Sales volume of camcorders and digital cameras in Germany 2005-2015

Number of camcorders and digital cameras sold on the consumer market in Germany from 2005 to 2015 (in 1,000 devices)

Source: GfK; gfu; BVT; ID 462742

Note: Germany; 2005 to 2015; private demand

9,320

8,180 8,240 8,250

7,038

5,570

4,0123,401

0

1000

2000

3000

4000

5000

6000

7000

8000

9000

10000

2008 2009 2010 2011 2012 2013 2014 2015

Sale

s vo

lum

e in

thou

sand

dev

ices

Digital cameras Poly. (Digital cameras)

Further information regarding this statistic can be found on page 8.

Sales volume of camcorders and digital cameras in Germany 2005-2015

Number of camcorders and digital cameras sold on the consumer market in Germany from 2005 to 2015 (in 1,000 devices)

Source: GfK; gfu; BVT; ID 462742

Note: Germany; 2005 to 2015; private demand

718

852810

712

644 663 660

772

0

100

200

300

400

500

600

700

800

900

2008 2009 2010 2011 2012 2013 2014 2015

Sale

s vo

lum

e in

thou

sand

dev

ices

Camcorders* Linear (Camcorders*)

Further information regarding this statistic can be found on page 8.

11May2017 8RetailFundamentals

M1.2Trends3

• Lookingathistoricaldatacanbeusefultoidentifytrendfortheretailerasawhole,forparticularcategoriesorindividualproducts.

• LetslookatthreecategoriesinGermanyovertime

• Whyshouldwecareaboutthis?• IfyouareBestBuythisisgoingtobeusefulinformationwhendecidingonwhatproducttocarryinthefuture.

• However,trendsarenottheonlychallengethatretailersfacewhenforecasting.

11May2017 9RetailFundamentals

3

• Seasonalitycanbeabigfactortoo.

M1.2Seasonality

Beer monthly sales in the United Kingdom (UK) 2013-2016

Monthly beer sales volume in the United Kingdom (UK) from May 2013 to May 2016 (in 1,000 hectolitres)

Source: British Beer & Pub Association; ID 308989

Note: United Kingdom; January 2013 to May 2016

Further information regarding this statistic can be found on page 8.

0

1,000

2,000

3,000

4,000

5,000

6,000

May2013

Jun20

13Jul201

3Au

g20

13Sep2013

Oct2013

Nov2013

Dec2013

Jan20

14Feb2014

Mar2014

Apr2

014

May2014

Jun20

14Jul201

4Au

g20

14Sep2014

Oct2014

Nov2014

Dec2014

Jan20

15Feb2015

Mar2015

Apr2

015

May2015

Jun20

15Jul201

5Au

g20

15Sep2015

Oct2015

Nov2015

Dec2015

Jan20

16Feb2016

Mar2016

Apr2

016

May2016

Monthly revenue of the U.S. video game industry 2014-2016, by segment

Total and segment revenue of the U.S. video game industry from November 2014 to November 2016 (in billion U.S. dollars)

Source: NPD Group; AFJV; VentureBeat; ID 201073

Note: United States; November 2014 to November 2016 ; console and portable (excluding PC games); physical and full game digital formats from the PSN and Xbox live platforms

0

0.5

1

1.5

2

2.5

3

3.5

Nov '14

Dec '14

Jan '15

Feb '15

Mar '15

Apr '15

May '15

Jun '15

Jul '15

Aug '15

Sept '15

Oct '15

Nov '15

Dec '15

Jan '16

Feb '16

Mar '16

Apr '16

May '16

Jun '16

Jul '16

Aug '16

Sept '16

Oct '16

Nov '16

Rev

enue

in b

illion

U.S

. dol

lars

Total

Further information regarding this statistic can be found on page 8.

11May2017 12RetailFundamentals

M1.4OtherFactorsandRegression4

• Otherknowndecisionaffectingsales.Promotions,discounts,competition,etc

• Themaintoolusedtoanalyzehistoricaldataandgenerateforecastsbasedonthisdataisregression.

• Let’showaregressioncanhelpusunderstandhistoricaldataandhowwecangenerateagoodforecastbasedonthatdata

11May2017 13RetailFundamentals

4

• Let’slookataparticularstoretotalsalesovertime.50

000

1000

0015

0000

2000

00Sa

les

2011w1 2011w26 2012w1 2012w27 2013w1 2013w26 2014w1Year Week

11May2017 14RetailFundamentals

4

• Let’slookataparticularstoretotalsalesovertime.TrendRemoved-5

0000

050

000

1000

0015

0000

Sale

s

2011w1 2011w26 2012w1 2012w27 2013w1 2013w26 2014w1Year Week

11May2017 15RetailFundamentals

M1.2LevelofaggregationandTrends4

• Let’slookataparticularstoretotalsalesovertime.TrendRemovedandpromoremoved

-500

000

5000

010

0000

Sale

s

2011w1 2011w26 2012w1 2012w27 2013w1 2013w26 2014w1Year Week

11May2017 16RetailFundamentals

M1.2LevelofaggregationandTrends4

• Let’slookataparticularstoretotalsalesovertime.TrendRemovedandmonthremovedandpromoremoved

-400

00-2

0000

020

000

4000

0Sa

les

2011w1 2011w26 2012w1 2012w27 2013w1 2013w26 2014w1Year Week

11May2017 17RetailFundamentals

M1.5Closing5

• Nowwearereadytogenerateaforecastforthisstore.• Whatinformationweneed?Wearegoingtocombinethesecomponentstoobtainourforecast.

• Trend• Seasonality(Holidays)• Promotions

• Thiscanbedoneattheatdifferentaggregationlevels• intermsofchain,store,categoryorproduct• Annual,quarterly,monthly,weeklyordailydata

• Workwiththetoolstounderstandthedifferentfactorsthatcanaffectyourforecastandhowtoimplementit.

11May2017 18RetailFundamentals