forefront conference keynote
TRANSCRIPT
The Happy Healthy NonprofitLinking Self-‐Care and Wellbeing to Impact
Beth Kanter, Master Trainer, Speaker, AuthorOctober 19, 2017
Forefront Conference
@kanterwww.bethkanter.org
Beth Kanter: Master Trainer, Speaker, Author and Nonprofit Thought Leader
PollWhat is your nonprofit’s experience with wellbeing in the workplace?
Not discussed
Employees are encouraged to do it on their own
There are periodic activities for wellness or wellbeing
Our nonprofit has a strategy/plan/policy for a comprehensive program
Sli.doFORE
• Nonprofit Professionals• Understanding Burnout and Self-‐Care• Creating A Self-‐Care Plan
• Nonprofit Organizations• Leadership, Culture, and Employee Engagement• Nonprofit Case Studies
What I’m going to talk about …..
Slides and Resourceshttp://bethkanter.wikispaces.com/fore
Beth
399
Beth’s Story: Why A Book on Self-‐Care
Healthy Range
>150
Test Results
Too Much of This …
Too Much of That
A Little Bit of That
Way Too Much of This ….
Working nights and weekendsSleep deprivationNo vacation or down time
Triglycerides: Test Results
150
Where do you find the time in your
work day?
Allen Kwabena FrompongBlack Lives MatterNYC
An organization’s work may be mission-‐based, but its people are mission critical
Burnout is a state of emotional, mental, and physical exhaustion that occurs when we feel overwhelmed by too many demands, too few resources, and too little recovery time.
The Symptoms of Burnout
Emotional Exhaustion Cynicism DetachmentFatigue Loss of enjoymentInsomnia
PessimismForgetfulnessImpaired concentration IsolationDetachmentIncreased illnessLoss of appetite Lack of Accomplishment
Anxiety ApathyHopelessnessDepression Increased irritabilityAnger Lack of productivity Poor performance
And burnout is sneaky!
The 4 Stages of Burnout
Passion Driven
Passion Waning
Passion Challenged
Passion Depleted
Take the Nonprofit Burnout Assessment
Sli.doFORE
Share PairWhat is your stress trigger? How do you react?
Sli.doFORE
What’s Your Personal Chaos Index?
What is Self-‐Care?
Self-‐Care is about revitalization. It includes any deliberate and consistent habits you create to enhance your overall well being.
5 Spheres of Happy Healthy Living
Protect Your Sleep
How many hours of sleep per night does you need?What happens when you don’t get enough sleep?
Tip: Create A Calm Bedtime Routine
Heart diseaseDiabetesBad BackBrain Fog
Strained Neck
Stand Up at Work
Beverly Trayner-‐Wenger
Walking As Work Resourceshttp://bethkanter.wikispaces.com/walk
Walk More
We have no downtime52% of smartphone owners check their phonesa few times an hour or more.
Behavior Addiction
Tip: Organize Mobile Phone To Avoid Addiction
• Notifications from people• Customized notifications• Tools on home screen• Scramble Apps• Remove or move work apps into folders on 3rd or 4th screens during non-‐work hours
Tip: Go On A News Diet
• Consume news for specified time and sources per day• News meditation – be in the present moment when consuming• Remove news notifications• Take a break from Facebook
Schedule Quiet Hours
Take Real Vacations
Project Time Off: Taking vacation time results in greater success at work
Write A Self-Care Plan
1 Make It Tiny
2 Find A Spot
3 Train the Cycle
The Secret to Creating New Self-‐Care Habits That Stick!
BJ Fogg: Tiny Habits Framework
A Simple Way To Practice Mindfulness At Work
-‐Two Minutes of Focusing on Breath-‐Two Minutes of No Agenda
Creating A Mindfulness Habit Trigger
• What is one self-‐care habit you want to build?
• Make it tiny, find a spot in your day
Mindful Moment
From Self-Care to WE-Care
● Leadership: Do, Talk, Normalize
● Intentional Focus on Culture
● Employee Engagement● Programs and Activities● Nudges and Cues● Policies, Strategy
Avoid Quick Fixes
Wellbeing Is Embedded in the Culture
Leadership Listens and Engages
1: FunctioningDo people have what they need to do their job?
2: FeelingsDo people feel appreciated and respected?
3: FriendshipDo people feel connected to one another?
4: ForwardDo people feel like they have opportunities for growth?
5: FulfillmentDo people feel like they are inspired and working towards a higher purpose?
Laura Putnam – 5 F’s Framework
Intentional Focus on Culture Change
Crisis Response NetworkEmployee Engagement
Leadership: Do, Talk, Normalize
• Leadership supported an employee “Giddy” committee
• Feedback on how to improve wellbeing (health, happiness, productivity)
• One idea: “Creativity Time” –three hours per month to visit a museum – employee handbook
• No one used it until Executive Director started to use it
Listening and Engaging Employees
• Twice daily all staff walk or movement
• Started with listening and engaging with employees
• Wellness coaching and experiment 10 years ago
• Now part of culture
Leverage Staff Champions: Bottom Up Change
Wednesday Afternoon Weekly Walk-‐After lunch for 20 minutes to energize and build community
Building A Movement Inside Your Organization
This is bunch of woo woo
What’s the ROI of Happy and Healthy?
Executive Director
• Fewer absences and sick days• Lower healthcare costs• Higher employee work satisfaction and
retention • Ability to attract top talent when recruiting for
jobs• Higher productivity• Greater ability to handle stressful situations• Ability to meet and exceed milestones• Motivated, resilient workers• Better brand ambassadors• Responsive and engaged staff
Return on Investment
• How can your nurture a culture of wellbeing?
Summary
• Self-‐care is not just about kale smoothies and massages, it is part of doing the work
• Burnout is sneaky, understand if you are depleting your passion for fundraising without refueling
• Self-‐care requires intentional habit change• Well being into the workplace is about culture change, leadership normalizing it, and employee engagement. It doesn’t have to be expensive
• Pick one small self-‐care habit that you can create and build into your life today and courage others in your organization to do the same!
Thank you!
www.bethkanter.org
The Happy Healthy Nonprofithttp://bit.ly/happyhealthynpbook