four top trends to watch_ hr meets technology
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19/5/2015 Four Top Trends To Watch: HR Meets Technology
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Four Top Trends To Watch: HRMeets Technology
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Congratulations, class of 2015! Another
generation of students are tossing their caps
into the air and setting forth into the talent pool.
From my home base in Cambridge their elation
and optimism is palpable, infectious and admit
it: slightly daunting. They live on their
smartphones. Most likely that will turn into
smartwatches in the blink of a screen.
Technology is so ingrained in every
function that you might just call it life, not tech.
And they expect tech meet their needs no matter
that those needs are, including applying for a job
and doing it. Thats what they know, and what
we need to know, too.
Im taking that old buzzword need to know back
to its original meaning: which is that in HR,
we need to know how to strategically transform.
(Im also going to co-opt another buzzword a
few bullet points down.) Hold onto your tassel
caps: Here are the top four trends that will
enable the world of work to finally graduate.
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19/5/2015 Four Top Trends To Watch: HR Meets Technology
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Photo Credit: Cindy via photopin (license)
1. Work Is Life: Millennials and Gen Z dont discriminate between work
and life: to them, all tech is consumable, and adoption is based on
personal preference, as well as ease of use. From recruiting and search
portals to training and other services, the bottom line in user adoption
and engagement is simplicity. We need centralized portals, with
minimal clutter and fluid processes: these will be far more effective (and
lasting) than those with multiple pages and countless bells and whistles.
2. Mobile Is Normal: Does the class of 2015 even have the patience to
sit down at a laptop and do a job search? Why should they? But its not
just this generation (thats a euphemism for technologically up-to-date)
that live on their smartphones. For the rest of the world, an enormous
chunk of candidates (some 70%) who never even had access to a
computer are now getting online on smartphones. Thats their original
point of access. If you want them to work for you (and you do): youd
better be mobile, responsive and agile.
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19/5/2015 Four Top Trends To Watch: HR Meets Technology
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3. Big Data Is It: The cloud is an enormous
plus for HR thats literally changed the
geography of our ability to function. But at this
point we still need to shift from a number of
disparate systems, from servers to storage, from
data synthesis and predictors to access. In too
many cases, legacy processes are still hampering
the centrality of Big Data and how we use it. Its
time for a new breed of data analysts, who can
harness into metrics and analytics from
anywhere. Ive always loved the DAs, and the
fields is hot again: theres never been such a
clear need for people who can create powerful
analytics, perceptive business insights and accurate predictors on
engagement and retention.
4. Its Our Disruption, Not Theirs: Heres my other buzzword re-
purpose: disruptive. Lets stop thinking that mobile, cloud, Big Data and
millennials are disruptions: theyre not. Weve reached a tipping point in
HR, when what we deem disruptive is, according to a sizeable population,
actually not whats disruptive at all. The disruptor is our inability to grab
and adapt technology. Technology creates its own realities; those that
work are adapted; those that dont go the way of the fill in your own
blank here. Thats why innovation is our friend, and why we should
embrace it whole hog. Why not be able to virtually try on a job before you
even apply, and spend time in that office? Why not buy your eyeglasses
using YouTube? Ready or not: here we go. Catch that hat out of the air
and lets get back to work.