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Framing the Future: Preparing for our Library of Tomorrow http://www.carsonblock.com [email protected] @CarsonBlock

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Page 1: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Framing the Future: Preparing for our Library of Tomorrow

http://www.carsonblock.com

[email protected]

@CarsonBlock

Page 2: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Why are we here?

Page 3: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Opportunity fuels change everywhere

Page 4: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Opportunity fuels change everywhere

Page 5: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Today, more than ever,

libraries are

essential

Page 6: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries
Page 7: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Why Bother?

Page 8: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Why Bother

?

Page 9: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Let’s consider what a library is

today…

Page 10: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Great libraries are hyper-local

Page 11: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Library Service Channels

Page 12: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Technology

Inside

Outside

Page 13: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Let’s get in the right frame of mind to consider how trends fit into our

lives and work….

Page 14: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Welcome to Perpetual Change*

*Change = Opportunity

Page 15: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Strategy…

Page 16: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries
Page 17: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Popular media tends to view the future through three lenses

Armageddon

Utopia

Semi- Predictable

Page 18: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Armageddon

A cataclysmic change negatively disrupting all we hold dear

Page 19: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Utopia

A cataclysmic change positively erasing needs and challenges

Page 20: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Semi-Predictable

The future is a mixed bag:

good, bad, new & old

Page 21: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

All of those models are flawed.

Page 22: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Our Model: The Future We Make

Page 23: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

The Future We Make

We make our future by identifying our vision, trying (and sometimes failing – like an inventor) on our journey to ultimate success.

Page 24: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

The Future We Make

…and sometimes you just need to break the clock (change your routine) to move forward!

Page 25: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Good technology news:

We live in a world of “and”

*not *

“either / or.”

Page 26: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries
Page 27: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Now Trending…

Page 28: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Shift Happens

• Move from “current” to “new“ state

• Trends happen in pockets and are not necessarily universal (remember: hyper-local)

• Lots of moving parts. It’s messy.

• Within the mess is lots of opportunity for libraries.

Page 29: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Static -> Active

Page 30: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Transactional -> Transformational

Page 31: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Consumption -> Creation

Page 32: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Few formats -> many formats (and growing)

Page 33: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Formal Education -> Self-Directed Education

(...and what happens if credentialing is de-coupled from educational institutions?)

Page 34: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

One Size Fits All -> Personalization

(...or appearance of personalization. We build much of that ourselves.)

Page 35: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Reactive -> Strategic

Page 36: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Select Trends

Theme 1: The Experience Economy

Theme 2: Library as Non-Traditional Education Source

Theme 3: Emerging Services

Theme 4: Data and Connections Everywhere

Page 37: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Theme 1: The Experience Economy

• Basic Income

• Fast Casual

• Income Equity

• Sharing Economy

• Urbanization

Page 38: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Basic Income

Page 39: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Sharing Economy

Page 40: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Theme 2: Libraries as non-traditional Education Source • Badging • Connected Learning • Emerging Adulthood • Fandom • Maker Movement • Gamification • Flipped Learning • Resilience • Short Reading

Page 41: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Badging

Page 42: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Connected Learning

Page 43: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Flipped Learning

Page 44: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Resilience

Page 45: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Theme 3: Emerging Services

• Digital Natives

• Drones

• Haptic Technology

• Robots

• Virtual Reality

Page 46: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Digital Natives

Page 47: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Robots

Page 48: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

ROBOTS!

Page 49: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries
Page 50: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries
Page 51: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries
Page 52: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries
Page 53: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Chatbots

Page 54: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Theme 4: Data and Connections Everywhere • Anonymity • Collective Impact • Connected Toys • Data Everywhere • Internet of Things • Privacy Shifting • Unplugged

Page 55: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Anonymity

Page 56: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Data Everywhere

Page 57: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Internet of Things

Page 58: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Privacy Shifting

Page 59: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

A warm-up activity…

Page 60: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Some Implications

• Our Own Capacity

• Services

• Our Own Use

• Personal Skills

Page 61: Framing the Future: Preparing for our Library of Tomorrow - Idaho Commission for Librarieslibraries.idaho.gov/files/Now Trending - ICfL - small.pdf · 2018. 9. 4. · Theme 2: Libraries

Some Implications (Robot Example)

• Our Own Capacity: Are we ready to scale to meet demand?

• Services: if our robot overlords take over (i.e. displace jobs), how can we help our communities?

• Our Own Use: how can we use robots to help ourselves in our facilities and our services?

• Personal Skills: Learn more about how these robots actually work before it’s too late…