frances place user story mapping at the big do 2015
TRANSCRIPT
User Story Mapping
A crash course for The Big DO 2015
@francessss
Welcome
Frances Place
I’m an Account Manager at White October
You can find me at @francessss
Intros Name
Draw an alarm clock
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1.Getting Started
A few things before we get going
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Here’s what we’re aiming to cover
1.
2.
4.
3.
5.
Getting started
The basics
Putting it into practice
How to
In real life
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Aims
▣ Learn why USM is great▣ Know how to give it a go▣ Have fun!
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Principles
▣ Focus on the user▣ Everyone takes part▣ One conversation▣ No laptops/mobiles▣ Keep to time
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So what is user story mapping? The basics
2.
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▣ Created by Jeff Patton▣ Guide came out in late 2014
Origins
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A visual way to outline,
sort and prioritise what you
need to do
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A prioritised visual backlog of
the potential product @francessss
Turns static requirements lists into visual tools for active
decision making
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A tool for engagement and shared understanding
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What you will need
Time, space & supplies
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Time
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Space
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Supplies
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Super sticky post-it notes!www.postitwar.com@francessss
A quick how-toStep by step guide
3.@francessss
Start with the users
▣ Who are the core users?▣ What are they like?▣ What do they need?▣ What are their pain points?▣ What is their goal?
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Focus on the core journey
What does the user need to achieve to get to their goal?
Start
Goal
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User tasks
Activities
Sub-tasks
The User Story Map
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What are the steps the user takes to reach their goal?
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Group into activities
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Lay out the skeleton
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Add in subtasks - user stories that add detail to the tasks
As a user I want to
So that I can
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We are defining the what and the why, not the how
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Run through the map
Have we captured all of the user needs?
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Prioritisation
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Version One
What is the aim for Version One? Test a feature? Trial with a user type?Which user goals do we need to meet?
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Version One
Review Version One
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Can we meet the version goal without doing this?
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Version One
What’s the next priority goal?
Version Two
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Version Three
What should the third version offer?
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Backlog
Version One
Version Two
Version Three
Final Map
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Putting it into practice My MVP Day
4.
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Morning Work day EveningTeam One Team Two Team Three
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MorningTeam One
Quick Example
Getting Clean
Shower Clean teeth Style hair
Wash hair
Adjust temp
Wash body
Brush teeth
Floss
Blow dry
Add gel
Brush
THEN THEN
AND/OR
AND/OR
AND/OR
AND/OR
AND/OR
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Morning Work day EveningTeam One Team Two Team Three
What are all the things you do between first
waking up and arriving at work?
What are all the things you do
between arriving at work and leaving for
the day?
What are all the things you do
between leaving work and going to
bed?
Brainstorm 5 minutes@francessss
▣ Silent share and de-dupe
▣ Sort into tasks▣ Group into activities
Sorting
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Morning Work day EveningTeam One Team Two Team Three
Tell the storyArrange the tasks and activities
along the wall telling the story of the user to your group
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Morning Work day EveningTeam One Team Two Team Three
Review the storyCan we tell the story of the whole
day?
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Morning Work day EveningTeam One Team Two Team Three
Add the detail@francessss
MorningTeam One
Add the detail
As a user I want to
floss
So that I can
protect my teeth
Getting Clean
Clean teeth
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Morning Work day EveningTeam One Team Two Team Three
Set version one goals
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Morning Work day EveningTeam One Team Two Team Three
You’ve woken up late and want to get out the house as quick as
possible
You’re hungover and want to do the
least work possible
You’re late home and want to do only the essential before
bed
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Morning Work day EveningTeam One Team Two Team Three
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In real lifeUsing the technique
5.@francessss
Test with users
▣ Get them into the process▣ Review with them the findings
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Document stories
▣ Put the stories into your PM tool▣ Recommend storiesonboard.com
□ Online, living map□ Downloadable□ Integrates with Jira
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Revisit the map
▣ Get it up on the wall in your office▣ Use it as a review tool
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“For the first time I can see the shape of the whole product in
front of me”
@francessss
