From CD-ROM to Web 3.0,News and business

information is a constant challenge

SLA PresentationSeptember 2008

History

... 1991 1992 1993 1994 1995 1996 19971989 1990 1998

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Product/Service Achievement “A First”/Launching of Technology Solution

Geographical Expansion - Offices

1999 2001 2002 2003 2005 2006 20072000 2004

CD Era

• 1st contract: CRTC, production

of a CD-ROM • SI3, 1st system of daily

electronic press reviews in

Canada

• Actualité Québec, 1st

multi-title CD in Canada

• Canadian News Disc with

Southam (co-publishing)

• CD Launching of Le Monde à Paris

• Périodisc La Presse, 1st CD of

news-reel in Canada • Opening of

Ottawa Offices

• Opening of Offices in Toronto

• Foundation Ixiasoft (spin-off)

• Opening of Paris Offices

• Second generation of

Online platform

• Third generation ofonline platform

• Exceed1 000 sources

• Launching of Biblio-Branché (Virtual News

Library)

• Launching of new product for

libraries

• Addition of international sources

• Exceed 100 sources

• First generation of

online platform

On-Line Era

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Overview of CEDROM-SNi

Offices in Montreal, Toronto, Ottawa and Paris100 employees1200+ publications– 800 traditional publications (daily,weekly,

magazines,...)– 400 social media (web sites & blogs)

80 000 news stories per day85 millions in the archive

We still do CD-ROM...

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Content was king

But it’s changing...

There is more and more newspapers that give their content freely on their websites– Ads versus subscription model– Google puts newspaper archives for free over

the internet Social media is growing– At last, the public will have a channel to talk

There is too much content now andthat’s the new challenge

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What do you expect from a CMS?

Relevant Content– Validated content– Selectable content– External content but also internal content

Powerful search engine– Full text but also multi-criteria query– Boolean and proximity operators (no better way yet)– A system that will be able to launch queries to others systems (federated search)– Relevancy mechanism (to whom?)

Monitoring & Alert system– To alert you as soon something arrived or once a week/day to give you an overview

of the week/dayDocument Management system that helps you to organise the documents

– To keep important or relevant documents– To prepare a folder on a topic for you or someone else

Shareable system to publish (share) the content with colleagues, clients, ...– 1 to 1, 1 to N, N to N– Intranet Posting, RSS feed, e-mail, ...

You need a system that will be available Anytime and Anywhere– Web access but more and more on your phone

A DRM system– If there is any rights over the content

Ok! but what’s next?

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Next step will be ...

Analysis of the search results (Summary)– Taxonomy will be very helpful to cluster the

results– Semantic analysis will be very useful to identify

strong concepts and entities inside of the full text

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This is a big challenge

Finding documents that fit a query within a large information haystack was a challenge 20 years ago but we’ve found a pretty good solution for thatObtaining very quickly information on each of those documents and “crushing” that information to give a summary of the results is a new challenge– Retrieving the name of the authors from a list of 2 million

documents and calculating the numbers of news stories for each of them in less than 2 seconds... That’s a challenge

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Next step will be ...

Analysis of the search results (Summary)– Taxonomy will be very helpful to cluster the

results– Semantic analysis will be very useful to identify

strong concepts and entities inside of the full text

Creation of content with the content– Web 3.0 – The Semantic Web

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The WEB 3.0

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wikipedia Official website blog

s

Social media Social network

IPOD –MP3 Player launch in 2001 by AppleBuzz rate : 87 %

Satisfaction rate: 74 % (détails…)Price : 99$ - 499$ (détails…)

Competitors : Microsoft Zune, Créative ZenCons : Battery’s life, Hard disk reliability

(20%), screen is fragile.

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Next step will be ...Analysis of the search results (Summary)– Taxonomy will be very helpful to cluster the

results– Semantic analysis will be very useful to identify

strong concepts and entities inside of the full text

Creation of content with the content– Web 3.0

The sentiment (tone analysis)– This feature will help the system to red flag content

that is very negative or very positive– Very useful in identifying trends– It is NOT perfect and need a lots of fine tuning

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Sentiment

Most systems are currently doing only sentiment at the document level– Not really interesting

We are working with NStein to have a tonality by sentence, paragraph, document but also by entities.– This document is talking about

“Nortel” and it is 85% negative“Cisco” and it is 55% positive“Linksys” and it is neutral...

– This kind of information is very useful to create charts and to do some brand monitoring

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Conclusion

With the first generation of our products, we gave you access to the content (Fast search, fast delivery)With the second generation, we gave you 24/7 monitoring system (Alert)With the current generation, we gave you the platform to “animate” your community. (Share folders, intranet posting, RSS, Blackberry, ...)In the next step, we will give better tools to view the forest, not only the trees.– You will be able create content from the content (Dash board,

trend analysis, ...) and you will be able to share that new information with your community.

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Questions