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From Outlawed to Outstanding

Gregory Lewandowski

Greg Blair Ken Patton

The Cisco Team

Motivation• I needed to move faster and cheaper…reduce handoff’s, effort, and reliance• Evaluated many…

Purchase• Kelly [their only sales rep] called me within a hour of downloading the demo• 1 Desktop…

Architecture• 5 Desktop Lg Server ~30 Interactors• UGLY!!

ROI & Differentiation• Models were “leveraged” by other orgs. Strengthened through partnerships.• Higher, Wider – 1 of 12 on VP metrics portal, 1 of 6 in quarterly EVP metrics reviews

Getting Started…

The Original Model

Business Value!!

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The Impossible Task…

Rapid Delivery

- 6 months or less

Data

- Millions of records- Nearly 100 fields

wide

Custom

- Filtering- Data download

Scaling

- > 50,000 users- Dozens of canned

reports

Ken's Mission

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Divergent Resources Expectations

Engineering[Ken]

IT

2 Yrs

Lg Budget

10 + Ppl

ETL, Governance, Spec, Process, QA, Etc

< 6 Mo

Zero Budget

2 PplSo Now What?

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Enter Tableau

Allows us to…• Build it ourselves• Easily prototype and modify• Customization baked in• Data download baked in

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Horse tradingTin-cuppingDepreciation schedulesShared budgets across 4 organizationsLicense swapsPromised future purchases of maintenanceAgreed upon rules surrounding usage and hygiene within the environment

Funding for Tableau Core Server

Direct access to source data [replaced work-around processMore license tradingExecution of previously "theoretical" data architecturesTesting, testing, testing

Access to Data

Proof of ConceptFeasbility TestingScaling esting Performance Testing [< 3 seconds response]

Pitch to sponsors on 2 hours notice [9am call --> 11am presentation]Tableau to the rescue!! New. custom viz in 90m minutesWowed the sponsors --> got the green light!!

Management Support? [or Not...]

The Rest of the Puzzle

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90 Minutes To Prep…

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The ResultsCompleted in 15 weeks

Thousands of users & widespread praise

Cisco PioneerAward

Given for Excellence in InnovationHighest Award in EngineeringProductivity CategoryPersonal dinner with CEO

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Businessvs.IT

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BI Landscape Today• Business need for speed and agility

• Data insights are critical to success

• BI not just for entrenched vendors

• Emerging BI vendors sell directly to business

• Hot capabilitiesData Visualization

Data Exploration

Mobility

Big Data

In-Memory

• Not so Fast!

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Cisco IT Response

Capability Focus

Fill Gaps

1 or 2 Tools

Make PoV Public

Talk Capabilities w/Biz

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Selection of Tableau…Positioning

Data Exploration

Prototyping

Data Visualization

Migrate to Enterprise Platform

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Selection of Tableau…Why?• Ease of use (interactive visual analysis)

• Training / Support / Forums

• Performance against Teradata

• Product offering simplicity

• Superior visualizations

• Used to inform / change strategy and improve business controls

• Word of mouth

Tableau is really great!Tableau is

great!

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Balance…Is

Self-Reliance

Biz / TechValue Focus

Play Area Agility

Control…Was

Gate-keeper

Protect Performance Process Inflexible

From Control to Balance

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Adoption• We need a Tableau Server

• Business coming to usSome IT Mgmt – “Stop selling Tableau”

• Cisco TUG

• Self Service [Reliance] BI PilotNeed for agility, speed, flexibility

• Partnership with BusinessIT moving towards businessUnderstand and respond to business need for agilityProvide a low-cost, valuable service

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Data Load Performance

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Lessons Learned

• Don’t give up

• Just do it…show, don’t tell!!

• Don’t take on work where you try to “replicate” a spreadsheet

• Provide training, points of contact

• Do NOT overcomplicate your visuals

• Be responsive

• Build a Tableau network

• Don’t be afraid to self-promote

• Find powerful sponsors

• Take a backup

• Good hygiene in the Server

Q & A

Thank You!!