from stellenbosch and back - university of …libraries.uky.edu/forms/ip/yusuffinalreport.pdffrom...

From Stellenbosch and Back an Assessment of the Internship of

Yusuf Ras at the University of Kentucky Library, March 10 – April 28, 2012

A report prepared by

Antoinette Paris Greider, Director

International Programs UK Libraries July 25, 2012

From Stellenbosch and Back: An Assessment of the Internship of Yusuf Ras July 26, 2012

Summary of the Report

From March 10 to April 28, 2012, the University of Kentucky Library was one of 15 institutions around the United States to host an intern as part of the Carnegie Corporation of New York grant entitled “Understanding the Context: U.S. Research Library Programs”. The interns were to get a first- hand look at how U.S. research libraries meet the needs of their researchers. The expectations of the host institution were to provide the intern with opportunities to gain a culture of understanding of how librarians interact with researchers as well as a practical and theoretical understanding of what it takes to provide real research support. The goal for UK Libraries was that the intern have an excellent experience and that as many UK faculty and staff as possible have an opportunity to interact with the intern.

All of the goals for both the intern and the library were met with a comprehensive schedule that was designed with input from the intern. The intern had formal sessions with 42 library faculty and staff and with 14 people from outside of the libraries in areas that were important to the area of research. In addition the intern had an opportunity to attend a staff social event to meet a number of staff in an informal setting and both the Library’s Annual Dinner and the School of Library and Information Science Awards Banquet that afforded the intern the opportunity to hear excellent presentations and meet people from other parts of the University. The intern became quite comfortable with Lexington and enjoyed his stay in the city.

Contents of the Report

Detailed Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6

Appendix A: Program Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8

Appendix B: Detailed Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-13

Appendix C: Participating Members in the Program . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15

Appendix D: Individuals Contributing to the Program . . . . . . . . . . . . . . . . . . . . . . . . . 16-18

Appendix E: Expectations of US Institutional Visits . . . . . . . . . . . . . . . . . . . . . . . . . . . 19


On March 10, 2012, Yusuf Ras, AgriSciences Librarian from the University of Stellenbosch, arrived at the University of Kentucky (UK) Libraries for a seven week internship. Mr. Ras’ arrival marked the culmination of 15 months of negotiation to host an intern at the University of Kentucky as part of a grant from the Carnegie Corporation of New York. The grant’s focus was to improve the research support at 6 research university libraries in South Africa The grant covered the establishment of a physical environment at each institution (research Commons), systems/software (research Portal), and staff development. The staff development component consisted of two parts: a two week residential Library Academy in South Africa (where staff are exposed to high-level South African researchers and are guided in the type of support researchers require), and a two month study trip to the United States for a selected few who have attended the South African Library Academy. The Librarians participating in this program were mid-career, experienced librarians so this experience was to be staff development and enrichment. The US study trip was comprised of a two week training program at the Mortenson Center for International Library Programs at the University of Illinois; attendance of an appropriate conference and a 6 week "internship" at an ARL Library in the US. The program also provided for the interns and mentors to meet as a group in San Francisco during the middle of the internship. Complete list of Libraries participating in the program can be found in Appendix C.

This program encompassed all areas of the library and included exposure to the day to day work. The expectations of the UK Library was for the intern to interact with faculty and staff on all levels, provide a good exchange of information about libraries in South Africa and to provide the best well rounded experience of the 15 interns placed in the United States. (A full description of the expectations can be found in Appendix E.) In addition, UK Libraries was required to identify a mentor to work with the librarian on professional aspects of their development. All expenses for the internship were paid by the project.

Meeting the Requirements of the Internship

Meeting the requirements of the internship necessitated involving a large number of library faculty and staff. A tentative schedule was drawn up based on the requirements and was reviewed by the UK Library’s international Working Group. A mentor was identified and began meeting with the Working Group as the schedule was developed. Members of the Working Group volunteered to assist with organizing parts of the schedule and providing social opportunities.

http://libguides.sun.ac.za/profile.php?uid=49675



http://carnegie.org/

http://carnegie.org/

http://www.library.illinois.edu/mortenson/


Providing a Good Experience On and Off Campus

Convenient housing for the intern was a challenge. The apartment at the Gaines Center on central campus could only be secured for four weeks of the stay so alternative housing needed to be found with a close proximity to campus. A room with a small kitchenette was secured for the remainder of the stay at the University Inn which was also within walking distance of campus. Both these locations provided the intern (Yusuf Ras) the independence that was desired and he quickly acclimated himself to the area and became self sufficient within a week of arriving in Lexington.

Members of the Working Group initially planned weekend activities and the first weekend he was here and Mr. Ras was invited to the St. Patrick’s Day parade and the festivities downtown. In subsequent weekends, members of the group and other individuals hosted him on a tour of local vineyards, the Kentucky Horse Park and various social functions such as receptions, lunches and even breakfast at Keeneland.

Exposing our Faculty and Staff to Librarians from another Culture

On March 22nd Mr. Ras gave a presentation entitled “ My Country, My University, My Librariy” and it was immediately apparent that the library at the University of Stellenbosch was not much different from the UK Library. The presentation gave the UK Library faculty and staff a good look at both the beautiful country, campus and the Stellenbosch Library. The presentation gave UK people a good frame work and allowed for good conversation between Mr. Ras and his UK colleagues. During Mr. Ras’ internship he officially met with 42 library faculty and staff (he talked to even more because the meetings generally had multiple people attending) and 14 people from other parts of campus. Mr. Ras was totally comfortable engaging anyone in a conversation and he was known by name at the grocery store, the barber shop, and the laundry to name a few.

Exchanging Information on Library Operations

Mr. Ras’ presentation gave an excellent framework for faculty and staff to ask questions. His formal sessions were more exchanges of information than a “how we do it” session. The meetings became discussions with comparisons between the UK Library and Stellenbosch Library. Mr. Ras was able to look at what was done here at the University of Kentucky and compare it to what they did at his university. While he saw many things that he wanted to take back but he also saw things that they seemed to manage a bit better. The sessions were always a useful exchange of information for both parties.

Assessment of the Internship

From a University of Kentucky standpoint the internship was a success on many levels. Mr. Ras was well known by our faculty and staff and was comfortable talking with them on all levels freely exchanging information and recounting his experiences. Faculty and staff were very open in their discussions with him and he had opportunities to see how research was supported through the collections and services on many levels. Mr. Ras also had the opportunity to visit another ARL Library, the University of Louisville


and spent several hours in discussion with the Dean of Libraries at that institution. He also met other academic librarians from around the state of Kentucky by attending the state conference, and had formal meetings and discussions with faculty and other administrators outside the library both formally and informally. This was accomplished through formal meetings, attending sessions and social events.

We believe that we also met the expectations of the internship from the project perspective. The schedule was flexible and not totally filled when Mr. Ras arrived as this was not training in any specific area but development of professional knowledge. Mr. Ras had the opportunity craft his schedule to what he felt he needed to better serve his researchers at the University of Stellenbosch. Quite often he would come back from a meeting and request to meet with another individual or explore another function. The flexibility of the schedule afforded him those opportunities.

In his exit interviews one with his mentor, Carla Cantagallo and one with the Director of International Programs, Antoinette Greider, Mr. Ras indicated that he would not have changed anything and the program met his needs. He like having an initial schedule and then having the opportunity to help craft the schedule as the internship progressed. He also felt that having free time in the daily schedule gave him time to go over his notes and helped him organize his report. He had absolutely no bad experiences during his time in Lexington and felt very comfortable both on and off campus. He did have two recommendations. One concerned the living arrangements and that we might warn our guest that they would be alone in a large house at the Gaines Center. He said that at first it was a little daunting but it was not uncomfortable. The second was a recommendation for programming that we might look into for our staff development. The South African Library Academy was one of the most valuable things to him of the entire experience and helped him understand all that followed. It was the first time that they had actually been to presentations by researchers on how they do research and use library resources. He indicated that this we a big “eye” opener for him and he suggested that UK Libraries might want to take the lead on providing a similar opportunity for the region.

Final Observations

The success or failure of any program lies with the individuals participating in the program. Mr. Ras came to the University of Kentucky ready to engage and take away ideas that could be implemented at the University of Stellenbosch. The library faculty and staff welcomed Mr. Ras and engaged with him both formally and informally. Forty-two faculty and staff members that met with him made time to do so at a very busy time in the academic year. No one of them indicated that they were too busy or that meeting with him was an imposition. Several of them had follow up meetings at Yusuf’s request and graciously afforded him more time than originally scheduled.

Fourteen individuals from other areas both on and off campus were also gracious with their time. Some of them came to Young to meet Yusuf so he would not have to travel to them. The Director of Facilities for Agriculture spent an entire morning with him driving him to the various research farms around Lexington giving him a good look at agricultural research in Kentucky. Arranging his schedule made me realize what “Kentucky hospitality” really means.


Project Director Pat Busby indicated that we had achieved our goal of providing Mr. Ras with the best experience of all of the 15 interns placed in the US. In her final email message at the end of the project Ms. Busby stated: Yusuf's reports, both written and verbal, attest to the extent of your effort and commitment on our behalf. We consider ourselves so fortunate to have you partner with us in this very important component of our project. (email from Pat Busby to Terry Birdwhistell, Toni Greider, Carla Cantagallo dated 5/9/2012). This experience was not provided by one individual but by a large group of individuals committed to excellence at the University of Kentucky.

Carla Cantagallo, Mentor to Yusuf Ras

International Working Group

Jen Bartlett Frank Davis Toni Greider, Chair Kazuko Hioki Gordon Hogg Kathryn Lybarger Mary McLaren Chris Workland


Appendix A

Program Overview

March 10 – April 28, 2012

The program that evolved for Yusuf Ras fell into five general areas:

Sessions with Library Units Facility Tours Meetings with other Officials Other Professional Activities Social Functions

Sessions with Library Units

Sessions were scheduled with members of every area in the library. The emphasis was on development not training so often these sessions were with the unit administrators. A detailed schedule appears in Appendix B of this report.

Facility Tours

Mr. Ras toured all branch libraries on the UK campus and spent a week in the Medical Center Library. He also had the opportunity to spend time at Eckstrom Library, University of Louisville, Keeneland Library, Lexmark Library, Kentucky Underground Storage (print archives), the Student Computing Services Lab, and spent a morning touring the research farms in the College of Agriculture.

Meetings with other Officials

UK Affiliated

Jeff Huber, Director, School of Library and Information Science

Steve Workman, Assistant Dean for Research, College of Agriculture

Beth Barnes, Director, School of Journalism

Robert Brashear, Assistant Dean for Facilities Management, College of Agriculture

Kathryn Cunningham, Center for the Enhancement of Learning and Teaching

Ellen Furlong, History Dept

Jason Ullstam, Student Computing Services

Yusuf Ras in his office, Young Library


Off Campus Participants

Robert Fox, Dean of Libraries, University of Louisville

Howard Neil, General Manager, Gainesway Farm

Ryan Martin, Director of Horticulture, Gainesway Farm

Diane Nichols, Associate Dean Library Operations & Director, Eckstrom Library

Tom Thornbury, Associate Director of Sales Keeneland Association

Other Professional Activities

• ALA Workshop: How do Deliver Good Customer Services • EndNote Alternatives by Rober t Shapiro • KLA/SLA 2012 Joint Conference: Becoming the Library They Need: Understanding User Expectations,

April 11-13, 2012, Jamestown Kentucky (attended April 11th only)

• University of Kentucky Environment Seminar: Global Food Security & Green Economy by Dr. Shenggen Fan, Director General of the International Food Policy Research Institute

• School of Library and Information Science Awards Banquet

• Library Associates Annual Dinner • Lunch with Beth Barnes, Director UK School of

Journalism • Lunch meeting with a group of students from the School of Library and Information Science • Year in China Lecture: Chinese Music al Instruments Then and Now • Evening of World Music and Dance (Cultural Diversity Event)

Known Social Events

• Hospitality Committee Lunch Event • Welcome Reception • Farewell Dinner—Host: Dean Terry Birdwhistell • A Day at Keeneland Race Track—Host: Becky Ryder • Weekend event: Driving Tour of Lexington—Host: Carla Cantagallo • Weekend event: Vineyard Tour – Host: Gordon Hogg, Becky Ryder • Weekend event: Walking Tour of Downtown Lexington -- Hosts: Toni Greider • Weekend event: Kentucky Horse Park – Host: Gordon Hogg • Weekend event: Reception at the Davis/Furlong home—Hosts: Frank Davis and Ellen Furlong

UK Libraries Annual Dinner


Appendix B

Schedule for Yusuf Ras March 12 - April 28, 2012

Date Time Activity Presenter 10-Mar 4:00 Arrival/Settle into apartment Toni Greider

Dinner Toni and Carla

11-Mar

Orientation to Lexington Carla Week 1

12-Mar 9 a.m. - 10 a.m. Organize work area

10 a.m. - 11 a.m. Overview of Library System Toni Greider

11 a.m. - 2 p.m. Campus Tour and lunch Toni Greider

2:30 p.m. Tour Young Library Toni Greider

13-Mar 9:00 - 9:30 Meet with Dean T. Birdwhistell

9:30 - noon Go over schedule a program T. Greider/C. Cantagallo

noon -1:30 Lunch No scheduled activity

1:30 - 3:30 p.m. Tour Young Library T. Greider

14-Mar 9:30 - 10:30 Tour Storage King Library Cindy Parker

10:30 - 11:30 Tour Fine Arts Daniel Naas/Paula Hickner

11:30 - 1 p.m. Hospitaltiy Event -- meet staff

1 p.m. - 2 p.m. Free time

2:00 to end of day Springshare products Jen Bartlett

15-Mar 9:30 - 11 a.m E Reserves Miranda Hines

noon - 2:00 Lunch and Free time

2:00 to 4:00 Lib guide overview Rob Aken

16-Mar 9 to 10 Look at Blackboard Toni

10 to 11:30 Distance Learning Library Services Carla Cantagallo

11:30 to noon Question time with the Dean Terry Birdwhistell

noon to 2 p.m. Lunch/free time

2:00 - 4:00 Uknowledge Pat Wilson 17-18 Mar

Weekend St Patrick's Day Activities Downtown

Week 2 19-Mar 9:00 to noon Special Collections Gordon Hogg

noon to 1 Lunch with G. Hogg

1:00 to 4 p.m. Digital Library Services Eric Weig

20-Mar 9:30 - 11:00 Observe LI Session Toni


11:00 - 12:00

Meet with LIS Student Representative Debbi Lloyd

12:00 - 1:00 Lunch and free time

1:00 to 3:00 Tour SCS Lab in Young Hub Jason Ullstam, Lab Manager

21-Mar 10:30-11:30 CTS Management group MB Thomson

1:00 - 3:00 SLIS Jeff Huber

3:00 to 4:00 Discuss conferences Toni

22-Mar 9:30 to 11:30 Ag Info Center Valerie Perry

11:30 to 1:30 Lunch/Free time

1:30 to 2:30 Presentation Auditorium - Young Library

2:30 Reception

23-Mar

10-11:30 Conservation Lab Kazuko Hioki

11:30-1:00 Free time

1:00 to 3:30 Gluck Equine Research Cntr G. Hale 24-25 Mar

Weekend

Week 3 26-Mar

9:30 - 11:30 Library Technology/Data sets Mary Molinaro

11:30 to 1:00 Lunch with Int. Working Group Working Group

1:30 to 3:00

Library Faculty Meeting on Open Access

27-Mar 9:00 - 10:30 Lecture and panel with Dr. Shegggen

10:30 to noon Collection Devel/Approval Plans Heath Martin

2:00 to 4:00 Information Serivices Shawn Livingston

28-Mar 9:00 - 11:30

Collection Manager's Tool Box & Journal Evaluation Toni

11:45 - 1:30 Free time

1:30 - 4:30 E-journals Stephanie Aken et al.

29-Mar

8:00 a.m.to 4:30 p.m. University of Louisville

30-Mar 10 a.m. to 11 a.m. Technology Petting Zoo B108C

11: 30 - 2:00 Free Time

2:00 - 3:00 Information Literacy for ESL Julie V and Bridget F.


Students optional activity 3:30 - 5 p.m. Chinese Musical Instruments Year of China Event

7:00 Evening of World Music Toni

Week 4

31 Mar - 4 Apr San Francisco Carla Catagallo

5-Apr 9:00 to 10 a.m. Research Support for Campus Mary Beth Thomson

10:15 to noon Interlibrary Loan Barb Hale

2:00 to 4 p.m. Research and Academic Services Stacey Greenwell

6-Apr 9:00 to 10:00 Reference Desk 2nd Floor

10:00-10:30 Tour of PNM 2nd Floor

10:30 - 11:00 Tour of the Hub Hub

11:00 - 2 p.m.

2:00 - 4 p.m. Science Reference Science Library 7-Apr Saturday Tour Downtown/Historic areas Downtown Lexington

8-Apr Sunday (Easter -- religious holiday)

Week 5 9-Apr 9 a.m. to 1 p.m. Tour of UK COA Farms Bob Brashear

1 p.m. to 3 p.m. Lunch/Free time 3 p.m. to 4 p.m. Design Library Faith Harders

10-Apr 9 a.m. to 5 p.m Keeneland/Gainsway Farm Tour Becky Ryder

11-Apr 10-12:00 Free Time

2:00 to 4 p.m. Business Reference Peter Hesseldenz

12-Apr KLA Academic Section Cumberland State Park Toni et al

13-Apr Shopping Day

6:00 - 9:00 Library Annual Dinner T. Birdwhistell/Toni

14-15 Apr Apr. 14` Kentucky Horse Park Gordon Hogg Week 6

16-Apr 9:30 - 11:30 Power Point Workshop Kathryn Cunningham

12:00 - 1:00 Lunch with SLIS Students Debbie Lloyd

1 pm to 3 p.m. Introduction to Medical Library MCL

3 p.m. to 4 p.m. Tour MCL Library MCL

17-Apr 8 a.m. to noon Family Practice Rounds MCL Frank Davis


noon to 1 p.m. Lunch/Free time

1 p.m. to 2 p.m. Outreach and AHEC Overview Mary Congleton

2 p.m. to 4 p.m. TBA

18-Apr 9:00 to 2:00 p.m. Kentucky Underground Storage Cindy Parker

19-Apr 8 a.m. to 11 a.m. I.M. Morning Report Frank Davis

11 a.m. to noon Free time

noon to 2 p.m. Tour of other MCL Service Points

2:30 - 4:00 ALA Workshop: How to Deliver Great Library CS

20-Apr 8 a.m. to 11 a.m. I.M. Morning Report Frank Davis

11 a.m. to 12 noon MCL Info Desk Beverly Hilton

Noon to 1:30 p.m. Lunch/Free time

1:30 p.m. to 4 p.m.

NCLEX Software & Nursing Faculty meeting Beverly Hilton

April 22

Reception with UK Faculty Africanists Davis Home Frank Davis

Week 7 23-Apr 9:30 to 10:30 Interview for OTS Reinette Jones

10:30 to 11:30 Student Training Terri Brown

2:00 - 3:00 p.m. Info Literacy in Spec Kate Black

3:30 - 5 p.m. Lexmark Library Alex Grigg

24-Apr

1-2 p.m. EndNote alternatives Robert Shapiro

2:30 - 3:30 Lib Guides Rob Aken

4:00 - 5:00 p.m. Supporting Ag. Research Dr. Steve Workman

25-Apr 10:00 - noon Information Literacy D. Sharp

noon to 1:30 Lunch with Beth Barnes T. Greider

1:30 to 3:30 Education Library Brad Carrington

26-Apr All Day Keeneland Becky Ryder

6:30 p.m. Farewell Dinner Terry Birdwhistell

27-Apr 9:00 a.m. Final Interview with the Dean Terry Birdwhistell 10:00 a.m. to 3 p.m. Final Wrap up with Staff Assorted Library Staff 12:00 to 2:00 p.m. Lunch with Carla Carla Cantagallo 3-4 p.m. Free time 6:00 p.m. - SLIS Banquet Toni Greider

28-Apr Leave for USAIN

12:00 - 3:00 p.m.

Lunch/Final Wrap up on the program T. Greider

3:00 Leave for Airport Fly to Minneapolis T. Greider


29-Apr - 2 May 5 USAIN Conference Minneapolis MN

6-May Leave for SA


Appendix C

Participating Members of the South African Interns Program 2012

Charles Chamberlin, Senior Associate Dean of University Libraries: University of Washington ([email protected]) - 2008, 2009, 2011 & 2012 host - hosting Thuli Dhlamini from the University of the Witwatersrand (Wits) (previously hosted Caroline Dean from the University of Cape Town (UCT) in 2008, Sara Mitha from the University of KwaZulu-Natal (UKZN) in 2009, and Lucia Schoombee from Stellenbosch University (SU) in 2011).

Gretchen Stephens, Veterinary Medical Librarian ([email protected]), and Jane Yatcilla, Health and Life Sciences Librarian ([email protected]): Purdue University - 2009, 2011 & 2012 host - hosting Tertia Coetsee from the University of Pretoria (UP) (previously hosted Avenal Finlayson from UKZN in 2009, and Sunette Steynberg from UP in 2011). Mentor in 2009 & 2011 was Charlotte Erdmann: Engineering Librarian and Coordinator of Collections ([email protected])

Diane Harvey, Head, Instruction and Outreach: Duke University ([email protected]) - 2009, 2011 & 2012 host - hosting Mimi Seyffert from SU (previously hosted Janine Dunlop from UCT and Simon Lesejane from Wits in 2009, and Linda Cartwright from Rhodes University (RU) in 2011).

Susan Gibbons, University Librarian: Yale University ([email protected]) - 2008, 2009 & 2012 host - hosting Vuyo Gontshi from RU (previously hosted Paiki Muswazi from Wits in 2008, and Cyrill Walters from UCT in 2009). Mentor in 2008 and 2009 was Ann Okerson - no longer at Yale.

Gabrielle Sykes-Casavant, Director, Marketing and Public Relations: University of Arizona ([email protected]) - 2008, 2011 & 2012 host - hosting Lucky Xaba from RU (previously hosted Seta Jackson from UCT in 2008, and Fiona Still-Drewett from RU in 2011).

Judy Fox, Associate Dean (Access, Bibliographic, and Information Services): Washington University in St. Louis ([email protected]) - 2008 & 2012 host - hosting Debbie Martindale from RU (previously hosted Rose Kuhn from UKZN in 2008).

Keith Russell, Librarian for life sciences, general science and engineering: University of Kansas ([email protected]) - 2011 & 2012 host - hosting Faith Bhengu from UKZN (previously hosted Biziwe Tembe from Wits in 2011).

Gail Reese, Associate Director for Collections and Personnel: Case Western Reserve University ([email protected]) - 2011 & 2012 host - hosting Rachel Louis from Wits (previously hosted Naomi Visser from SU in 2011).

Daniel Boyer, Head, Law Library: McGill University ([email protected]) - 2012 host - hosting Dilshaad Brey from UCT.

mailto:[email protected]














Pascal Calarco, Associate University Librarian, Digital and Discovery Services: University of Waterloo ([email protected]) - 2012 host - hosting Ingrid Thomson from UCT.

Mary Ochs, Director, Albert R Mann Library: Cornell University ([email protected]) - 2012 host - hosting Shorba Harkhu from UKZN.

Francine DeFranco, Interim Assistant Vice Provost and Director of Library Research Services: University of Connecticut ([email protected]) - 2012 host - hosting Maggie Moropane from UP.

Margaret Burri, Associate Director for Academic Liaison: Johns Hopkins University ([email protected]) - 2012 host - hosting Susan Scheepers from UP.

Xuemao Wang, Associate Vice Provost: Emory University ([email protected]) - 2012 host - hosting Pieter du Plessis from SU.

Toni Greider, Director, International Programs for University Libraries: University of Kentucky ([email protected]) - 2012 host - hosting Yusuf Ras from SU.

Particpants of the Meeting of Hosts/Mentors and Interns, San Franciso, CA April 3, 2012








APPENDIX D

Individuals Contributing to the Carnegie Intern Program

UK Library Faculty/Staff

Faculty/Staff Member Department Terry Birdwhistell Dean of Libraries Valerie Perry Agricultural Information Center Gracie Hale Morris Library and Information Center Cindy Parker Storage Pat Wilson UKnowledge Rob Aken User Experience Eric Weig Digital Program Gordon Hogg Special Collections Heath Martin Collection Development Frank Davis Medical Center Library Brad Carrington Education Library Kazuko Hioki Conservation Lab Laura Whayne Transportation Library

Stacey Greenwell Associate Dean for Academic Affairs and

Research Carla Cantagallo Distance Learning Library Services Barbara Hale Interlibrary Loan Mary Beth Thomson Associate Dean Collections and Technical

Services Marsha Seamans Cataloging Becky Ryder Keeneland Library Jen Bartlett Reference Services Laura Hall Microforms Debbie Sharp Information Literacy Stephanie Aken Electronic Resources Esta Day Electronic Resources Mary Molinaro Associate Dean for Information Technology Tim Baker IT -- Medical Center Library Kate Black Archives Terri Brown Circulation Jane Bryant Medical Center Library Mary Congleton Medical Center Library


UK Library Faculty/Staff

Faculty/Staff Member Department Susan Foster-Harper Medical Center Library Shirley Greene Serials Unit Alex Grigg Lexmark Library Faith Harders Architecture Library Tag Heister Medical Center Library Peter Hesseldenz Business Reference Paula Hickner Music Librarian Bev Hilton Medical Center Library Miranda Hines Reserves Reinette Jones Oral History Shawn Livingston Director of Information Services Debbi Lloyd Grad Assistant and President of SLISSO Daniel Naas Fine Arts Library David Powell Electronic Resources Unit Robert Shapiro Medical Center Library Mary Vaughn Medical Center Library Amanda Williams ILL- Medical Center Library

Other UK Faculty/Staff

Faculty/Staff Member Department Jeff Huber Director, School of Library and Information

Science Steve Workman Assistant Dean for Research, College of

Agriculture Dr. Beth Barnes Director-School of Journalism Robert Brashear Assistant Dean for Facilities Management,

College of Agriculture Kathryn Cunningham CELT Ellen Furlong History Dept. Jason Ullstam Student Computing Services


Off Campus Participants

Name Affliation Robert Fox Dean of Libraries, University of Louisville Howard Neil General Manager, Gainesway Farm Ryan Martin Director of Horticulture, Gainesway Farm Diane Nichols Associate Dean Library Operations & Director,

Eckstrom Library Tom Thornbury Associate Director of Sales Keeneland

Association


Appendix E

Expectations of US Institutional Visits

• Visitors to return with a culture of understanding of how librarians interact with researchers (reason for the project), including how librarians have a clear understanding of what the academic community is doing in order to provide appropriate support. - Be exposed to Librarians’ partnerships and active interactions with academics/researchers, how

these are developed and maintained. [Liaison, advocacy]. - Experience day-to-day interaction between librarians and researchers and how this is a positive

relationship: “absorb the attitude”. - Gain a clear impression of “why researchers use the library – value-add that they experience”. - Gain an understanding of relationships between libraries and centers of research, and libraries

and other research support departments (where applicable). - Shadow research librarians and participate in research activities as much as possible.

• Should return with a practical (as well as theoretical) understanding of what it takes to provide real research support. What activities typically take place and how librarians work with researchers.

• Participate in discussions where changes in policy are being addressed esp with regard to research services – in order to be exposed not only to the actual issue under discussion but to the fact that providing research support is an ongoing dynamic process.

• Be exposed to and gain an understanding of how (and what) technology is used to support research. - The relationship between print and e-resources. - Digitising (where applicable) - GIS s/w (where applicable) - Virtual Reference - Library’s interaction with course management software - Digital repositories - Data analysis - Usability testing

• Collection development within the context of research support. • Rolling out of knowledge and skills (including mentorship). • Fund-raising / grant application for development. • Assessment, e.g. participate in focus group activities (where applicable). • Visit other libraries in the area (where appropriate), especially where

“Information/Knowledge/Research Commons” are in place. • Attend appropriate meetings and/or possible relevant events/conferences within the context of the

institutional “programme”.

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