from the president/ceo: enhancement project completed ... · page 2 january 2017 westbury world...

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January 2017 Volume XXI Number 1 Published by Shenandoah Valley Westminster-Canterbury A Continuing Care Retirement Community From the President/CEO: Accreditation Renewed I am happy to report that SVWC received notification from CARF-CCAC (Commission on Accreditation of Rehabilitation Facilities- Continuing Care Accreditation Commission) in November that the community has been issued accreditation for another five-year term (2016- 2021). A group of peer reviewers was here in October. Following their site visit, they issued a report detailing areas of strength, areas for im- provement and the accreditation decision. The report contains 16 areas of strength to include: (1) staff fulfills the mission of service and works continuously to focus on the needs of the residents; (2) there is an overall sense of engagement, community, and family among the residents and staff; (3) there is a strong sense of resident and family satisfaction; (4) residents and their loved ones are proud to tell stories that prove why moving to SVWC was the right decision and how the community more than ex- ceeds their expectation; (5) the management team is focused on fulfilling person-centered care; and (6) there is a strong integration be- tween residents and the management team. The report also found that the community has an active resident council and that management welcomes the interest of the residents in its ef- forts to develop program offerings, as well as staff development. Opportunities for improvement were also identified in the report. It recommended that SVWC conduct an annual assessment of the entire Board, as well as a periodic self- assessment of individual Board members. An- other recommendation is that management de- velop a policy for the disposal and replacement Enhancement Project Completed Except for the inevitable “punch list” items, SVWC’s two and a half-year, $21.8 million com- munity enhancement project essentially was completed last month. The comprehensive undertaking, part of our five-year strategic plan, involved the construc- tion of new facilities, as well as the renovation and reallocation of existing space. To consoli- date the various wellness programs and activi- ties that are available to residents, a Vitality Center was created. To meet increasing de- mand, 11 health care units were added. Howard Shockey and Sons served as the general contractor. A dedication ceremony will be held later this year. Edward Rider See Accreditation, page 2 Groundbreaking Day The Finished Product All Photos by Peggy Jackson

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Page 1: From the President/CEO: Enhancement Project Completed ... · Page 2 January 2017 Westbury World Mission Statement Shenandoah Valley Westminster-Canterbury is a not-for-profit, intimate,

January 2017Volume XXI Number 1

Published by Shenandoah Valley Westminster-CanterburyA Continuing Care Retirement Community

From the President/CEO:Accreditation Renewed

I am happy to report that SVWC receivednotification from CARF-CCAC (Commission onAccreditation of Rehabilitation Facilities-Continuing Care Accreditation Commission) inNovember that the community has been issuedaccreditation for another five-year term (2016-2021). A group of peer reviewers was here inOctober. Following their site visit, they issued areport detailing areas of strength, areas for im-provement and the accreditation decision.

The report contains 16 areas of strength toinclude: (1) staff fulfills the mission of serviceand works continuously to focus on the needs ofthe residents; (2) there is an overall sense ofengagement, community, and family among theresidents and staff; (3) there is a strong senseof resident and family satisfaction; (4) residentsand their loved ones are proud to tell storiesthat prove why moving to SVWC was the rightdecision and how the community more than ex-ceeds their expectation; (5) the managementteam is focused on fulfilling person-centeredcare; and (6) there is a strong integration be-tween residents and the management team.The report also found that the community hasan active resident council and that managementwelcomes the interest of the residents in its ef-forts to develop program offerings, as well asstaff development.

Opportunities for improvement were alsoidentified in the report. It recommended thatSVWC conduct an annual assessment of theentire Board, as well as a periodic self-assessment of individual Board members. An-other recommendation is that management de-velop a policy for the disposal and replacement

Enhancement Project Completed

Except for the inevitable “punch list” items,SVWC’s two and a half-year, $21.8 million com-munity enhancement project essentially wascompleted last month.

The comprehensive undertaking, part of ourfive-year strategic plan, involved the construc-tion of new facilities, as well as the renovationand reallocation of existing space. To consoli-date the various wellness programs and activi-ties that are available to residents, a VitalityCenter was created. To meet increasing de-mand, 11 health care units were added.

Howard Shockey and Sons served as thegeneral contractor. A dedication ceremony willbe held later this year.

Edward Rider

See Accreditation, page 2

Groundbreaking Day

The Finished Product

All Photosby PeggyJackson

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Westbury WorldPage 2 January 2017

Mission Statement

Shenandoah Valley Westminster-Canterbury is a not-for-profit, intimate, church-related continuing care retire-ment community that is committed to enabling residentsto use their gifts fully, live their lives richly, and enjoy withdignity the years God has given them.

Westbury WorldPublished and distributed by

Shenandoah Valley Westminster-Canterbury300 Westminster-Canterbury Drive

Winchester, VA 22603 - - - - - www.svwc.orgPhones: (540) 665-0156 800-492-9463

Co-Editors:Paul Arnold* — Text Carl Hess — Layout

Staff Liaison: Sue McKenzieWork Group:

Patricia Baldwin - David GreeneMarcia Greene - Peggy JacksonEdward Rider - Hartley Schearer

* Contact Person

of fixed assets. SVWC has an accessibilityplan; it was recommended that it be reviewedannually and updated as necessary. A moreformal written analysis should be completed an-nually on critical incidents and performance indi-cators of business function and service deliveryin relation to performance targets. It was alsosuggested that the health and wellness philoso-phy be shared more prominently with staff. Aquality improvement plan will be completed forthese areas and sent to CARF for approval andfuture monitoring.

The following excerpt is the accreditationdecision as listed in the report: “ShenandoahValley Westminster-Canterbury has earned aFive-Year Term of Accreditation. On balance,Shenandoah Valley Westminster-Canterburyhas a leadership team, staff and Board that arehighly committed to the community and clearlyfocused on person-centered care. The staff andBoard are integrated with multiple skill sets andhave planned and initiated a construction projectthat provides amenities that offer a variety of op-portunities for both residents and staff to live ahealthy lifestyle. Both staff and residents areproud of their community and continue to striveto improve the community through their openand honest communication. The leadership ofSVWC clearly embraces the mission to serveand enhance the lives of the residents andstaff.”

SVWC received an exemplary conformancein regards to the financial planning and manage-ment standard.

A copy of the accreditation report will beplaced in the library. Attaining and maintainingCARF-accredited status requires a significanteffort, strong teamwork and a commitment at alllevels of the organization. A special thanks tothose who worked diligently before, during andafter the survey.

Jeannie Shiley

Accreditation from page 1

Breaking Rock for the Health Care Annex

The New Addition

SVWC to Hold Blood Drive

SVWC is holding a Red Cross blood drive onFriday, January 6, from 12 to 5:30 p.m. in theAbbey. Blood donations are greatly needed.Please contact Donielle Palmer at 540-665-5916 to schedule an appointment.

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Page 3January 2017Westbury World

Computer Courses Offered

SVWC has partnered with SharedKnowledge Technical Solutions to teach basiccomputer classes to residents. The first session,consisting of 14 residents, was held on Novem-ber 2. The classes started with an understand-ing of the basic hardware components, such askeyboard, mouse, monitor, and CPU. They thenfocused on software, including the operating sys-tem. The residents learned how to use variouscomponents of the system, including desktopicons, task bar, clock, and the start button.Toolbars, dropdown menus and other itemswere also discussed.

The classes were well-paced with plenty ofhands-on learning, using the touchscreen desk-top computers in the Business Center. Manyresidents have already submitted a list of topicsthey would like to see covered. SVWC will workwith Shared Knowledge to assemble curriculumsfor these subjects.

The second three-week session began onDecember 7. A signup sheet for the Januaryclasses will be posted on the resident bulletinboard.

John Ferrulli

New Software System Installed

SVWC recently implemented a new Point ofSale (POS) system which will be used in theBistro, Tavern, Main Dining Room, CanterburyCafé, Satellite Kitchen, Salon, and Gift Shop. Itreplaces the outdated system that had beenused for 13 years.

The POS system was installed at the begin-ning of November. There have been some soft-ware issues and learning curves that continue tobe worked out. The new software providesmany new features, including touch-screen dis-plays in the kitchen for managing orders, inven-tory control, rotating menu cycle support, andintegration of resident data with SVWC’s healthcare system. Simply put, it is designed tostreamline the tasks of providing meals, prod-ucts and services to all residents, staff andguests.

John Ferrulli

Dining Service’sFront-of-the-House Manager

Kimberly Cheeks isDining Service’s new front-of-the-house manager. Sheis well prepared for this as-signment. Kim joined So-dexo eight years ago, start-ing in the schools area andthen moved to the corporations area, where shehad many responsibilities. She gradually movedinto the hospitality field. Kim has taken severalcourses at Lord Fairfax Community College, aswell as additional Sodexo training courses.

Kim has 17-year-old twins, Trent and Han-nah. They are high school seniors and hope tobe accepted at a college or university in Virginia.A dog and a python complete Kim’s household.Kim and her children enjoy frequent hikes inShenandoah National Park. She is active in herchurch. She is a greeter on Sunday morningsand volunteers for many other church activities.

Patricia Baldwin

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New Nurse Educator Appointed

Sarah Greathouse, SVWC’s new nurse ed-ucator, started in the medical field as a volun-teer firefighter at the age of 14, and then re-ceived her EMT a couple years later. Sarah hasan associate degree in nursing from Lord Fair-fax Community College and a master’s degreein nursing leadership and management fromWalden University.

Sarah’s past nursing experience has beenin rehabilitation, plus a couple of years workingin the medical/surgical field. She worked as acertified nurse assistant in the emergency roomand ICU for several years.

Born and raised in the Winchester area, shelives in Berkeley Springswith her husband Williamand one and a half-year oldson Dechlan. In her freetime, Sarah enjoys playingwith her son, camping,hunting and traveling. Shehas two dogs and two out-door cats.

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Westbury WorldPage 4 January 2017

Door Decoration Winners Announced

On December 9, the following winners ofthe annual door decoration contest were an-nounced:

Redbud Court: Ginny MorbeckLaurel Court: Adele ReidyDogwood Court: Hubert MartinBlue Ridge Hall: James Marrion

Wappacomo Hall:First floor: Dot JonesSecond floor: Monna PughThird floor: Ellen Cochrane

Shenandoah Hall:First floor: Fritz and Jean TrumboreSecond floor: Elizabeth JeffriesThird floor: Jack and Irene AmbroseFourth floor: Edith BaylyFifth floor: Cummie York

Winchester Hall:Second floor: Gary and Barbara RichardThird floor: Bill and Barbara JacksonFourth floor: Al and Jolene GraberFifth floor: Paul and Louise Ziluca

Cottages:Jack and Elizabeth HelmKent and Mary Stevens

Staff:First place: ClinicSecond place: SalonThird place: Social Workers

Laura Hager

A Sampling ofDoor

Decorations

Photos byNeal McKinley

Salon’s Twin Door Guards

Clinic Box Office

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Jackson

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An Abundance of Holiday Activities

On December 2, the annual Variety Showlaunched a month packed with holiday pro-grams and activities. The show, organized byConcierge Laura Hager, was a mix of music,humor, solemnity, and video presentations.

Three Chimers and the Bell Ringersopened with two seasonal favorites. EdwardRider then reminded “Virginia” that “there is in-deed a Santa Claus” in a reading of the classiceditorial. Holly Hollis and Louise Ziluca fol-lowed with a dance number. Next, an animatedvideo featuring Marketing staff members aselves. In her spot, Kitty Zuckerman read an up-dated version of Canterbury Tales. Then backto music, when Cassandra Kelly led a karaokerendition of two holiday songs. The final liveact starred Elizabeth Lewis, who gave an in-creasingly agitated reading of “The 12 Days ofChristmas.” The show concluded with a videocompilation of photos of residents and events atSVWC during the year.

Throughout the rest of the month, the airwas filled with music provided by variousgroups and individuals, including jazz bands,middle and high school choral groups, and ad-vanced piano students. Internationally ac-claimed pianist Thomas Pandolfi’s Bistro Con-cert was the musical star atop SVWC’s Christ-mas tree.

It would not be Christmas without illuminat-ed decorations. Residents from IndependentLiving and Assisted Living were treated to busrides to view local light displays.

On the evening of December 16, an Assist-ed Living Christmas party conducted by staffmembers was held in Wappacomo Hall. Eliza-beth Lewis and Duane Wernecke gave read-ings and Cassandra Kelly, Helen Bricker andLee and Steven Sanford sang.

On December 22, an overflow crowd in theCommons attended the residents’ Christmasparty, which began with the Westbury Choris-ters and then residents alternating singing car-ols. Amy Fielder followed with a reading aboutthe stresses that Christmas creates. The gayapparel contest was the next major event.Lydia Mefford’s spectacular sweater won inthat category, Larry Pettinger was first in thecravat contest and Nancy Law sported the bestpair of seasonal socks. Moving along to anoth-er highlight, Mariellen Schwentker’s grandson,pianist Nicholas, played a selection from Men-delssohn. In an unusual part of the program,Rev. David Bicking read portions of Tolstoy’sshort story, Where God Is, There Is Love. AfterRalph and Maeva Bayfield read the nativitygospels, the evening ended with everyonesinging “Silent Night.”

On New Year’s Eve, the Yesterday SwingOrchestra was booked to perform nostalgicstandards in the Abbey/Dining Room asSVWC’s contribution to First Night Winchester.The concert serves as a good tune-up forSVWC’s New Year’s Gala on January 7.

Paul Arnold

Photos byPeggy

JacksonChimers Chiming

KittyZuckermanTells a Tale

Sweaters on Parade

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Westbury WorldPage 6 January 2017

Next Art Exhibit Scheduled

Gale Bowman-Harlow is a widely admiredart educator who now teaches in SVWC’s newArt Studio. Over 40 of her students will sharetheir work for the “Opening Windows” exhibitthat begins on January 13. A reception for theartists will be held in Lawrence Gallery thatevening from 5:30 to 7:00 p.m. The show willbe displayed through March 3.

Gale’s classes include residents from alllevels of care, as well as students from the out-side. The artists range in age from 8 to 102.Some are novices, while others have paintedfor decades. Some work in oils, acrylics andwatercolors, others in clay. In each case, theirexpressions are much like opening windows totheir inner creativity. This exhibits invites youin.

Kitty Zuckerman

January Bistro ConcertInspired by the Lute

Corda Nova, a trio of young instrumental-ists, will perform early Baroque works of exquis-ite charm on Friday, January 20. They are arecently formed ensemble of exceptional talent.

Last September, a large audience here en-joyed the gentle, elegant lute music performedby Ronn McFarlane. That evening inspired thisJanuary concert. Corda Nova play instrumentsof the same vintage. Much music of that periodwas written for solo voice and continuo, in thiscase a viola da gamba and the remarkable the-orbo that looks somewhat like an oversizedlute.

The trio is devoted to bringing lesser knownBaroque works to wider audiences. A discern-ing attendee at a recent performance said:“They do a wonderful job of talking about theirinstruments and their playing.” Their historicalbackground enriches our appreciation of thatelegant era’s chamber music. Their programwill include early Baroque composers of theLondon scene, such as Purcell, Blow andLawes. Tenor Jason Rylander will join them.

This era’s music was written for intimategatherings, not vast concert halls. It was meantto entertain the well-to-do. Composers, writingwithin the formulas of the day, would strive forcleverness as well as sonority and charm. To-day, this music can sound quaint, odd or old;yet its unique richness and beauty persist.

Corda Nova has emerged from the earlymusic community of the East Coast, particularlythe Peabody Conservatory and the AmherstEarly Music Festival. They performed initially inWashington, Middleburg and Philadelphia.More recently, they have added Princeton andNew York City. Their venues include St. Bar-tholomew’s Church, New York City, PrincetonTheological Seminary and St. Thomas’ Parish,Washington, locations of considerable musicaldiscernment.

Admission is $10 at the door. The perfor-mance begins at 7:30 p.m. Our FellowshipFund benefits from these concerts. The seriesis sponsored by BB&T.

Bob Sherwood

Thursday Night Programs

January 5. “Defining the Decorative Arts ofthe Shenandoah Valley: A Survey of 18th and19th century furniture, folk art, pottery, textiles,and metalwork made and used in the Shenan-doah Valley of Virginia, with a special look atdefining the Valley and its people.” Jeffrey Ev-ans, of Jeffrey S. Evans, & Associates is a spe-cialist in 17th and early 20th century glass andlighting, Southern decorative arts, and all typesof Americana, antiques and fine arts.

January 12. “From Humorous to Horrific& from Marriages to Massacres.” Pat Hickin,SVWC resident and descendent of the Prickettfamily, traces the history of the members asthey moved from New Jersey to Winchester be-fore the Revolutionary War, married into localfamilies, and interacted with the Native Ameri-cans.

January 19. “WATTS, the Winchester Ar-ea Temporary Thermal Shelter,” a presentationby Pat Kofalt, former board member of WATTS,and currently a lead volunteer at Christ Church.Pat will share the process of opening churchesto provide thermal shelter and food for thehomeless.

January 26. Comedy Night: “The GreatDane: Victor Borge.” Who can forget Borge’ssuperb playing and shenanigans at the key-board, and, sometimes, off the bench?

Alice Lees

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Page 7January 2017Westbury World

Chaplain’s MessageLibrary News

DMV Visit Scheduled

The DMV will be on campus Friday, Janu-ary 20, from 9:00 a.m. to 1:00 p.m. in the Em-ployee Learning Center. Representatives areable to process all DMV transactions, to includerenewing ID cards, ordering disabled placardsor plates and updating DMV and voter registra-tion addresses.

Welcome to Our New Neighbors

Beverly J. Sears moved into 521 Shenan-doah Hall from Winchester, VA.

Aileen Duff moved into 402 ShenandoahHall from Winchester, VA.

Reading the Classics

The dictionary definition of a classic is“…belonging to the first class or rank in litera-ture….” The old, familiar Harvard Classics nolonger seem an adequate arbiter for delineatingfirst-rank literature. Initially established in 1907,the Harvard volumes speak as much to omis-sions, not only of American but also of numer-ous 19th century European writers, as to the ex-cerpts which are included.

What would or should be considered a clas-sic? Should high school and college class sylla-buses qualify? Should superior works by mys-tery writers qualify? What about acclaimed con-temporary non-fiction—history, science and bi-ography?

Such questions were prompted by the ap-pearance of an ambitious multi-year project ofthe Hogarth Press (founded in 1917 by VirginiaWoolf and her husband). Hogarth has commis-sioned well-known authors to write novels in the21st century vernacular that are fashioned afterthe plays of William Shakespeare. Anne Tyler’sassignment was a re-do of The Taming of theShrew, and she propelled the story into acharming best seller, Vinegar Girl (available inthe library). The next installment in this series,due next May, will be a novel based on Othello.The assigned author is Tracy Chevalier, whosebest known book is The Girl With the Pearl Ear-ring. A re-reading of the Bard’s original playswould add considerable pleasure to the readingof such new novels.

SVWC’s library contains many classics.Scan the library’s author list or use the portal tofind old favorites.

Mariellen Schwentker

The Advent season (from Latin, meaning“coming”) of the Christian calendar has becomea time of preparation for and anticipation of thecoming of Christ at Christmas. During the vari-ous seasons of the Christmas calendar (Advent,Christmas, Lent, and Easter), many churches,particularly of the liturgical tradition, denote theparticular season through the use of special col-ors in the décor of the church’s sanctuary and inthe minister’s vestments.

When our Chapel was first designed andopened, the use of paraments was part of therecognition of the seasons of the calendar. Par-ament literally means “adornment” and can referto any ornate, fabric displays hung in the Chap-el. They are meant to enhance our worship ex-periences in the Chapel.

In our case, we have a parament cloth dis-played on the altar table, or communion table,depending on your tradition. There is also oneon the pulpit. The color for Advent typically isblue, although purple sometimes is used. Inthese paraments, the design of the Chapel win-dow is mimicked by the design of the fabric onthe table. Resident Wil Pieper, who designedthe Chapel windows and doors and did much ofthe fabrication, approved of the new paraments.

From the early stages of the Chapel designproject, Catherine Kapikian has been our sacredartist and consultant. She designed the Adventparaments. Local needle point artist LynneTicehurst did the fabrication.

Our Christmas paraments replaced the Ad-vent paraments on Christmas Eve. Other sea-sonal paraments will follow. I hope you will stopby and enjoy these beautiful additions to ourChapel. A photo of the Advent paraments is onpage 8.

Larry Lawhon

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Westbury WorldPage 8 January 2017

Shenandoah Valley Westminster-Canterbury300 Westminster-Canterbury DriveWinchester, Virginia 22603(540) 665-0156www.svwc.org

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The Chapel’s Advent Paraments