FROSTIGSC100/17

GB

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ContentsSafety information 4Product description 6Operation 7First use 7Daily use 8Helpful hints and tips 9

Care and cleaning 10What to do if… 11Technical data 13Installation 14Environmental concerns 15IKEA GUARANTEE 15

Subject to change without notice

Safety informationIn the interest of your safety and to ensurethe correct use, before installing and first us-ing the appliance, read this user manualcarefully, including its hints and warnings. Toavoid unnecessary mistakes and accidents, itis important to ensure that all people usingthe appliance are thoroughly familiar with itsoperation and safety features. Save these in-structions and make sure that they remainwith the appliance if it is moved or sold, sothat everyone using it through its life will beproperly informed on appliance use andsafety.For the safety of life and property keep theprecautions of these user's instructions as themanufacturer is not responsible for damagescaused by omission.Children and vulnerable people safety• This appliance is not intended for use by

persons (including children) with reducedphysical, sensory or mental capabilities, orlack of experience and knowledge, unlessthey have been given supervision or in-struction concerning use of the applianceby a person responsible for their safety.Children should be supervised to ensurethat they do not play with the appliance.

• Keep all packaging well away from chil-dren. There is risk of suffocation.

• If you are discarding the appliance pull theplug out of the socket, cut the connectioncable (as close to the appliance as youcan) and remove the door to prevent play-ing children to suffer electric shock or toclose themselves into it.

• If this appliance featuring magnetic doorseals is to replace an older appliance hav-ing a spring lock (latch) on the door or lid,be sure to make that spring lock unusablebefore you discard the old appliance. Thiswill prevent it from becoming a death trapfor a child.

General safetyCaution! Keep ventilation openingsclear of obstruction.

• The appliance is designed exclusively fordomestic use.

• The appliance is intended for keepingfoodstuff and/or beverages in a normalhousehold as explained in this instructionbooklet.

• Do not use a mechanical device or any ar-tificial means to speed up the thawingprocess.

• Do not use other electrical appliances(such as ice cream makers) inside of refrig-erating appliances, unless they are ap-proved for this purpose by the manufactur-er.

• Do not damage the refrigerant circuit.• The refrigerant isobutane (R600a) is con-

tained within the refrigerant circuit of theappliance, a natural gas with a high levelof environmental compatibility, which isnevertheless flammable.

• During transportation and installation ofthe appliance, be certain that none of thecomponents of the refrigerant circuit be-come damaged.

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If the refrigerant circuit should becomedamaged:– avoid open flames and sources of igni-

tion– thoroughly ventilate the room in which

the appliance is situated• It is dangerous to alter the specifications or

modify this product in any way. Any dam-age to the cord may cause a short-circuit,fire and/or electric shock.

Warning! Any electrical component(power cord, plug, compressor) must be

replaced by the After Sales Service agent orqualified service personnel.

1. Power cord must not be lengthened.2. Make sure that the power plug is not

squashed or damaged by the back ofthe appliance. A squashed or dam-aged power plug may overheat andcause a fire.

3. Make sure that you can come to themains plug of the appliance.

4. Do not pull the mains cable.5. If the power plug socket is loose, do not

insert the power plug. There is a risk ofelectric shock or fire.

6. You must not operate the appliancewithout the lamp cover1) of interiorlighting.

• This appliance is heavy. Care should betaken when moving it.

• Do not remove nor touch items from thefreezer compartment if your hands aredamp/wet, as this could cause skin abra-sions or frost/freezer burns.

• Avoid prolonged exposure of the appli-ance to direct sunlight.

• Bulb lamps2)used in this appliance arespecial purpose lamps selected for house-hold appliances use only. They are notsuitable for household room illumination.

Daily Use• Do not put hot pot on the plastic parts in

the appliance.

• Do not store flammable gas and liquid inthe appliance, because they may explode.

• Do not place food products directlyagainst the air outlet on the rear wall.3)

• Frozen food must not be re-frozen once ithas been thawed out.

• Store pre-packed frozen food in accord-ance with the frozen food manufacturer'sinstructions.

• Appliance's manufacturers storage recom-mendations should be strictly adhered to.

• Do not place carbonated or fizzy drinks inthe freezer compartment as it creates pres-sure on the container, which may cause itto explode, resulting in damage to the ap-pliance.

• Ice lollies can cause frost burns if consumedstraight from the appliance.

Care and cleaning• Before maintenance, switch off the appli-

ance and disconnect the mains plug fromthe mains socket.

• Do not clean the appliance with metal ob-jects.

• Do not use sharp objects to remove frostfrom the appliance. Use a plastic scraper.

• Regularly examine the drain in the refrig-erator for defrosted water. If necessary,clean the drain. If the drain is blocked, wa-ter will collect in the bottom of the appli-ance.

InstallationImportant! For electrical connection carefullyfollow the instructions given in the specificparagraph.• Unpack the appliance and check if there

are damages on it. Do not connect the ap-pliance if it is damaged. Report possibledamages immediately to the After SalesService (refer to "Service"). In that case re-tain packing.

• It is advisable to wait at least four hoursbefore connecting the appliance to allowthe oil to flow back in the compressor.

1) If the lamp cover is foreseen2) If the lamp is foreseen3) If the appliance is Frost Free

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• Adequate air circulation should be aroundthe appliance, lacking this leads to over-heating. To achieve sufficient ventilationfollow the instructions relevant to installa-tion.

• Wherever possible the back of the productshould be against a wall to avoid touchingor catching warm parts (compressor, con-denser) to prevent possible burn.

• The appliance must not be located close toradiators or cookers.

• Make sure that the mains plug is accessibleafter the installation of the appliance.

Service• Any electrical work required to do the

servicing of the appliance should be car-ried out by a qualified electrician or com-petent person.

• This product must be serviced by the AfterSales Service, and only genuine spareparts must be used. The service numbersare listed in the Service information.

Environment ProtectionThis appliance does not contain gasses whichcould damage the ozone layer, in either itsrefrigerant circuit or insulation materials. Theappliance shall not be discarded togetherwith the urban refuse and rubbish. The insu-lation foam contains flammable gases: theappliance shall be disposed according to theapplicable regulations to obtain from yourlocal authorities. Avoid damaging the coolingunit, especially at the rear near the heat ex-changer. The materials used on this appli-ance marked by the symbol are recycla-ble.

Product descriptionCarefully read the operating instructions be-fore using the appliance.

7 58

3 41 2

6

1 Freezer compartment2 Temperature regulator and interior light-

ing3 Butter and cheese compartment with lid4 Variable storage box5 Bottle holder6 Storage shelves7 Fruit and vegetable bin8 Rating plate

Least cold zone Intermediate temperature zone Coldest zone

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OperationSwitching on

Insert the plug into the wall socket.Turn the temperature regulator clockwise toa medium setting.Switching offTo turn off the appliance, turn the tempera-ture regulator to the "O" position.Temperature regulationThe temperature is automatically regulated.To operate the appliance, proceed as fol-lows:• turn the temperature regulator toward

lower settings to obtain the minimum cold-ness.

• turn the temperature regulator towardhigher settings to obtain the maximumcoldness.

A medium setting is generally the mostsuitable.

However, the exact setting should be chosenkeeping in mind that the temperature insidethe appliance depends on:• room temperature• how often the door is opened• the quantity of food stored• the location of the appliance.Important! If the ambient temperature is highor the appliance is fully loaded, and theappliance is set to the lowest temperatures, itmay run continuously causing frost to form onthe rear wall. In this case the dial must be setto a higher temperature to allow automaticdefrosting and therefore reduced energyconsumption.

First useCleaning the interiorBefore using the appliance for the first time,wash the interior and all internal accessorieswith lukewarm water and some neutral soapso as to remove the typical smell of a brand-new product, then dry thoroughly.

Important! Do not use detergents or abra-sive powders, as these will damage the finish.

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Daily useAccessoriesEgg tray

x1

Ice tray

x1

Movable shelvesThe walls of the refrig-erator are equippedwith a series of run-ners so that the safetyglass shelves can bepositioned as desired.For better use ofspace, the front half-shelves can lie overthe rear ones.Important! Do not move the glass shelfabove the vegetable drawer to ensurecorrect air circulation.Positioning the door shelvesThe model is equip-ped with a variablestorage box which isfitted under a doorshelf compartmentand can be slide side-ways.

For more thorough cleaning, the top and bot-tom door shelves can be easily removed andrefitted in positionFreezing fresh foodThe freezer compartment is suitable forfreezing fresh food and storing frozen anddeep-frozen food for a long time.To freeze fresh foods it is not necessary tochange the medium setting.However, for a faster freezing operation, turnthe temperature regulator toward higher set-tings to obtain the maximum coldness.Important! In this condition, the refrigeratorcompartment temperature might drop below0°C. If this occurs reset the temperatureregulator to a warmer setting.Freezing Calendar

3-6

1-2

10-12

3-4

10-12

3-6

10-12

3-6

10-12

3-6

The symbols show different types of frozengoods.The numbers indicate storage times inmonths for the appropriate types of frozengoods. Whether the upper or lower value ofthe indicated storage time is valid dependson the quality of the foods and treating be-fore freezing.Storage of frozen foodWhen first starting-up or after a period out ofuse, before putting the products in the com-partment let the appliance run at least 2hours on the higher settings.

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Important! In the event of accidentaldefrosting, for example due to a powerfailure, if the power has been off for longerthan the value shown in the technicalcharacteristics chart under "rising time", thedefrosted food must be consumed quickly orcooked immediately and then re-frozen(after cooling).ThawingDeep-frozen or frozen food, prior to beingused, can be thawed in the refrigerator com-partment or at room temperature, dependingon the time available for this operation.

Small pieces may even be cooked still frozen,directly from the freezer: in this case, cookingwill take longer.Ice-cube productionThis appliance is equipped with one tray forthe production of ice-cubes.1. Fill the tray with water.2. Put the tray in the freezer compartmentImportant! Do not use metallic instruments toremove the tray from the freezer.

Helpful hints and tipsHints for energy saving• Do not open the door frequently or leave it

open longer than absolutely necessary.• If the ambient temperature is high, the

temperature regulator is on the higher set-ting and the appliance is fully loaded, thecompressor may run continuously, causingfrost or ice on the evaporator. If this hap-pens, turn the temperature regulator to-ward lower settings to allow automatic de-frosting and so a saving in electricity con-sumption.

Hints for fresh food refrigerationTo obtain the best performance:• Do not store warm food or evaporating

liquids in the refrigerator.• Do cover or wrap the food, particularly if it

has a strong flavour.• Position food so that air can circulate freely

around it.Hints for refrigeration• Meat (all types) : wrap in polythene bags

and place on the glass shelf above thevegetable drawer.For safety, store in this way only one ortwo days at the most.

• Cooked foods, cold dishes, etc.: theseshould be covered and may be placed onany shelf.

• Fruit and vegetables: these should be thor-oughly cleaned and placed in the drawer.

• Butter and cheese: these should be placedin special airtight containers or wrapped inaluminium foil or polythene bags to ex-clude as much air as possible.

• Milk bottles: these should have a cap andshould be stored in the bottle rack on thedoor.

• Bananas, potatoes, onions and garlic: ifnot packed, must not be kept in the refrig-erator.

Hints for freezingTo help you make the most of the freezingprocess, here are some hints:• The maximum quantity of food which can

be frozen in 24 hours is shown on the rat-ing plate.

• The freezing process takes 24 hours. Nofurther food to be frozen should be addedduring this period.

• Freeze only top quality, fresh and thor-oughly cleaned foodstuffs.

• Prepare food in small portions to enable itto be rapidly and completely frozen and tomake it possible subsequently to thaw onlythe quantity required.

• Wrap up the food in aluminium foil or pol-ythene and make sure that the packagesare airtight.

• Do not allow fresh, unfrozen food to touchfood which is already frozen, thus avoidinga rise in temperature of the latter.

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• Lean foods store better and longer thanfatty ones; salt reduces the storage life offood.

• Water ices, if consumed immediately afterremoval from the freezer compartment,can possibly cause the skin to be freezeburnt.

• It is advisable to show the freezing in dateon each individual pack to enable you tokeep tab of the storage time.

Hints for storage of frozen foodTo obtain the best performance from this ap-pliance, you should:

• Make sure that the commercially frozenfoodstuffs were adequately stored by theretailer.

• Make sure that frozen foodstuffs are trans-ferred from the foodstore to the freezer inthe shortest possible time.

• Do not open the door frequently or leave itopen longer than absolutely necessary.

• Once defrosted, food deteriorates rapidlyand cannot be refrozen.

• Do not exceed the storage period indica-ted by the food manufacturer.

Care and cleaningCaution! Before carrying out anymaintenance operation, disconnect the

power supply.This appliance contains hydrocarbons in itscooling unit; maintenance and rechargingmust therefore only be carried out by author-ized technicians.

Warning! The accessories and parts ofthe appliance are not suitable for

washing in a dishwasher.Periodic cleaningThe equipment has to be cleaned regularly:• clean the inside and accessories with luke-

warm water and some neutral soap.• regularly check the door seals and wipe

clean to ensure they are clean and freefrom debris.

• rinse and dry thoroughly.Important! Do not pull, move or damage anypipes and/or cables inside the cabinet.Never use detergents, abrasive powders,highly perfumed cleaning products or waxpolishes to clean the interior as this will dam-age the surface and leave a strong odour.Once a year remove the ventilation grill atthe base of the appliance and clean the airchannels with a vacuum cleaner. This opera-tion will improve the performance of the ap-pliance and save electricity consumption.

Important! Take care of not to damage thecooling system.Many proprietary kitchen surface cleanerscontain chemicals that can attack/damagethe plastics used in this appliance. For thisreason it is recommended that the outer cas-ing of this appliance is only cleaned withwarm water with a little washing-up liquidadded.After cleaning, reconnect the equipment tothe mains supply.Defrosting of the refrigeratorFrost is automaticallyeliminated from theevaporator of the re-frigerator compart-ment every time themotor compressorstops, during normaluse. The defrost waterdrains out through atrough into a specialcontainer at the back of the appliance, overthe motor compressor, where it evaporates.It is important to periodically clean the de-frost water drain hole (F) situated under thesalad drawers to prevent the water overflow-ing and dripping onto the food inside. Usethe special cleaner provided (P), which youwill find already inserted into the drain hole.

PF

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Defrosting the freezerA certain amount of frost will alwaysform on the freezer shelves and around

the top compartment.Important! Defrost the freezer when the frostlayer reaches a thickness of about 3-5 mm.To remove the frost, do these steps:1. Switch off the appliance.2. Remove any stored food, wrap it in sever-

al layers of newspaper and put it in acool place.

3. Leave the door open.4. When defrosting is completed, dry the in-

terior thoroughly and refit the plug.5. Switch on the appliance.6. Set the temperature regulator to obtain

the maximum coldness and run the appli-ance for two or three hours using this set-ting.

7. Reload the previously removed food intothe compartment.

Warning! Never use sharp metal toolsto scrape off frost from the evaporator

as you could damage it. Do not use amechanical device or any artificial means tospeed up the thawing process other thanthose recommended by the manufacturer. Atemperature rise of the frozen food packs,during defrosting, may shorten their safestorage life.

Cleaning the air channels

1. Remove the plinth (1), then the ventilationgrid (2);

2. Clean the ventilation grid (2).3. Carefully pull the air deflector out (3),

checking that there is no water left fromthe defrosting.

4. Clean the lower part of the appliancewith a vacuum cleaner.

Periods of non-operationWhen the appliance is not in use for long pe-riods, take the following precautions:1. Disconnect the appliance from electricity

supply.2. Remove all food.3. Defrost, if foreseen4. Clean the appliance and all accessories.5. Leave all doors ajar to prevent unpleas-

ant smells.If the cabinet will be kept on, ask somebodyto check it once in a while to prevent the foodinside from spoiling in case of a power fail-ure.

3 2 1

What to do if…Caution! Before troubleshooting,disconnect the power supply.

Only a qualified electrician or competentperson must do the troubleshooting that isnot in this manual.

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Important! There are some sounds duringnormal use (compressor, refrigerantcirculation).Problem Possible cause SolutionThe appliance is noisy. The appliance is not installed

properly.Check if the appliance standsstable (all the feet should be onthe floor).

The appliance does notoperate. The lamp doesnot operate.

The appliance is switched off. Switch on the appliance.

The mains plug is not connec-ted to the mains socket cor-rectly.

Connect the mains plug to themains socket correctly.

The appliance has no power.There is no voltage in themains socket.

Connect a different electricalappliance to the mains socket.Contact a qualified electrician.

The lamp does not work. The lamp is in stand-by. Close and open the door. The lamp is defective. Refer to "Replacing the lamp".The compressor oper-ates continually.

The temperature is not set cor-rectly.

Set a higher temperature.

The door is not closed correct-ly.

Refer to "Closing the door".

The door has been openedtoo frequently.

Do not keep the door open lon-ger than necessary.

The product temperature istoo high.

Let the product temperaturedecrease to room temperaturebefore storage.

The room temperature is toohigh.

Decrease the room tempera-ture.

Water flows on the rearplate of the refrigerator.

During the automatic defrost-ing process, frost defrosts onthe rear plate.

This is correct.

Water flows into the re-frigerator.

The water outlet is clogged. Clean the water outlet.

Products prevent that waterflows into the water collector.

Make sure that products do nottouch the rear plate.

Water flows on theground.

There is too much water in theair deflector.

Clean the air deflector.

The temperature in theappliance is too low/high.

The temperature regulator isnot set correctly.

Set a higher/lower tempera-ture.

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If your appliance is still not working properlyafter making the above checks, contact theAfter Sales Centre. You can find the list at theend of this manual.Replacing the lamp

Caution! Disconnect the plug from themains socket.

1. Remove thescrew from thelamp cover.

2. Remove thelamp cover.

3. Replace thelamp with oneof the samepower andspecifically de-signed for household appliances. (themaximum power is shown on the lampcover).

4. Install the lamp cover.5. Tighten the screw to the lamp cover.6. Connect the plug to the mains socket.7. Open the door. Make sure that the light

comes on.Closing the door1. Clean the door gaskets.2. If necessary, adjust the door. Refer to the

assembly instructions.3. If necessary, replace the defective door

gaskets. Contact the After Sales Service.

Technical data

Dimensions Height 815 mmWidth 596 mmDepth 550 mmNet Volume Fridge 100 LitreFreezer 17 LitreDefrost System Fridge autoFreezer manual

Star RatingRising Time 13 hoursFreezing Capacity 2,5 kg/24hEnergy Consumption 0,479 kWh/24hNoise Level 35 dB (A)Energy Class A+

The technical informa-tion are situated in therating plate on the in-ternal left side of theappliance and in theenergy label.

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InstallationCaution! Read the "Safety Information"carefully for your safety and correct

operation of the appliance before installingthe appliance.Important! Refer to the assembly instructionsfor the installation.LocationTo ensure best performance, install the appli-ance well away from sources of heat such asradiators, boilers, direct sunlight etc. Makesure that air can circulate freely around theback of the cabinet.PositioningThis appliance can be installed in a dry, wellventilated indoor (garage or cellar) also, butfor optimum performance install this appli-ance at a location where the ambient tem-perature corresponds to the climate class in-dicated on the rating plate of the appliance:Climate class Ambient temperatureSN +10°C to + 32°CN +16°C to + 32°CST +16°C to + 38°CT +16°C to + 43°C

Electrical ConnectionCaution! Any electrical work required toinstall this appliance should be carried

out by a qualified electrician or competentperson.

Warning! This appliance must beearthed.

The manufacturer declines any liabilityshould these safety measures not be ob-served.

1 2

3

4

5

Important! The wires in the mains lead arecoloured in accordance with the followingcode:

1 Green and Yellow: Earth

3 Brown: Live

5 Blue: Neutral

As the colours of the wires in the mains leadof this appliance may not correspond withthe coloured markings identifying the termi-nals in your plug, proceed as follows:1. Connect the wire coloured green and yel-

low to the terminal marked either with theletter “E“ or by the earth symbol orcoloured green and yellow.

2. Connect the wire coloured blue to the ter-minal either marked with the letter “N“ orcoloured black.

3. Connect the wire coloured brown to theterminal either marked with the “L“ or col-oured red.

4. Check that no cut, or stray strands of wireis present and the cord clamp 4 is secureover the outer sheath.

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5. Make sure the electricity supply voltage isthe same as that indicated on the appli-ance rating plate.

6. Switch on the appliance.The appliance is supplied with a 13 ampplug fitted 2 . In the event of having tochange the fuse in the plug supplied, a 13amp ASTA approved (BS 1362) fuse must beused.

Warning! A cut off plug inserted into a13 amp socket is a serious safety (shock)

hazard. Ensure that it is disposed of safely.

Environmental concernsThe symbol on the product or on itspackaging indicates that this product maynot be treated as household waste. Instead itshould be taken to the appropriate collectionpoint for the recycling of electrical andelectronic equipment. By ensuring thisproduct is disposed of correctly, you will helpprevent potential negative consequences forthe environment and human health, whichcould otherwise be caused by inappropriate

waste handling of this product. For moredetailed information about recycling of thisproduct, please contact your local council,your household waste disposal service or theshop where you purchased the product.Packaging materialsThe materials with the symbol are recy-clable. Dispose the packaging in a suitablecollection container to recycle it.

IKEA GUARANTEEHow long is the IKEA guarantee valid?This guarantee is valid for five (5) years fromthe original date of purchase of Your appli-ance at IKEA, unless the appliance is namedLAGAN in which case two (2) years of guar-antee apply. The original sales receipt is re-quired as proof of purchase. If service work iscarried out under guarantee, this will not ex-tend the guarantee period for the appliance,Which appliances are not covered by theIKEA five (5) years guarantee?The range of appliances named LAGAN andall appliances purchased in IKEA before 1stof August 2007Who will execute the service?IKEA service provider will provide the servicethrough its own service operations or author-ized service partner network.

What does this guarantee cover?The guarantee covers faults of the appliance,which have been caused by faulty construc-tion or material faults from the date of pur-chase from IKEA. This guarantee applies todomestic use only. The exceptions are speci-fied under the headline “What is not coveredunder this guarantee?” Within the guaranteeperiod, the costs to remedy the fault e.g. re-pairs, parts, labour and travel will be cov-ered, provided that the appliance is accessi-ble for repair without special expenditure.On these conditions the EU guidelines (Nr.99/44/EG) and the respective local regula-tions are applicable. Replaced parts becomethe property of IKEA.

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What will IKEA do to correct the problem?IKEA appointed service provider will exam-ine the product and decide, at its sole discre-tion, if it is covered under this guarantee. Ifconsidered covered, IKEA service provider orits authorized service partner through its ownservice operations, will then, at its sole dis-cretion, either repair the defective product orreplace it with the same or a comparableproduct.What is not covered under this guarantee?• Normal wear and tear.• Deliberate or negligent damage, damage

caused by failure to observe operating in-structions, incorrect installation or by con-nection to the wrong voltage, damagecaused by chemical or electro-chemical re-action, rust, corrosion or water damage in-cluding but not limited to damage causedby excessive lime in the water supply,damage caused by abnormal environmen-tal conditions.

• Consumable parts including batteries andlamps.

• Non-functional and decorative parts whichdo not affect normal use of the appliance,including any scratches and possible colordifferences.

• Accidental damage caused by foreign ob-jects or substances and cleaning or un-blocking of filters, drainage systems orsoap drawers.

• Damage to the following parts: ceramicglass, accessories, crockery and cutlerybaskets, feed and drainage pipes, seals,lamps and lamp covers, screens, knobs,casings and parts of casings. Unless suchdamages can be proved to have beencaused by production faults.

• Cases where no fault could be found dur-ing a technician’s visit.

• Repairs not carried out by our appointedservice providers and/or an authorizedservice contractual partner or where non-original parts have been used.

• Repairs caused by installation which isfaulty or not according to specification.

• The use of the appliance in a non-domesticenvironment i.e. professional use.

• Transportation damages. If a customertransports the product to their home orother address, IKEA is not liable for anydamage that may occur during transport.However, if IKEA delivers the product tothe customer's delivery address, then dam-age to the product that occurs during thisdelivery will be covered by this guarantee.

• Cost for carrying out the initial installationof the IKEA appliance. However, if an IKEAservice provider or its authorized servicepartner repairs or replaces the applianceunder the terms of this guarantee, the serv-ice provider or its authorized service part-ner will re-install the repaired appliance orinstall the replacement, if necessary.

This restriction do not apply to fault-freework carried out by a qualified specialist us-ing our original parts in order to adapt theappliance to the technical safety specifica-tions of another EU country.How country law appliesThe IKEA guarantee gives You specific legalrights, which covers or exceed local de-mands. However these conditions do not limitin any way consumer rights described in thelocal legislationArea of validityFor appliances which are purchased in oneEU country and taken to another EU country,the services will be provided in the frame-work of the guarantee conditions normal inthe new country. An obligation to carry outservices in the framework of the guaranteeexists only if the appliance complies and isinstalled in accordance with:• the technical specifications of the country in

which the guarantee claim is made;• the Assembly Instructions and User Manual

Safety Information;The dedicated After Sales Service for IKEAappliances:Please do not hesitate to contact IKEA AfterSales Service to:1. make a service request under this guar-

antee;

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2. ask for clarification on installation of theIKEA appliance in the dedicated IKEAkitchen furniture. The service won’t pro-vide clarifications related to:– the overall IKEA kitchen installation;– connections to electricity (if machine

comes without plug and cable), to wa-ter and to gas since they have to beexecuted by an authorized service en-gineer.

3. ask for clarification on user manual con-tents and specifications of the IKEA appli-ance.

To ensure that we provide you with the bestassistance, please read carefully the Assem-bly Instructions and/or the User Manual sec-tion of this booklet before contacting us.How to reach us if You need our service

Please refer to the last page of this manualfor the full list of IKEA appointed contactsand relative national phone numbers.

Important! In order to provide You with aquicker service, we recommend that You usethe specific phone numbers listed at the endof this manual. Always refer to the numberslisted in the booklet of the specific applianceYou need an assistance for. Before calling us,assure that You have to hand the IKEA articlenumber (8 digit code) for the appliance ofwhich you need our assistance.Important! SAVE THE SALES RECEIPT! It isYour proof of purchase and required for theguarantee to apply. Note that the receiptreports also the IKEA article name andnumber (8 digit code) for each of theappliances you have purchased.Do You need extra help?For any additional questions not related toAfter Sales of your appliances, please con-tact our nearest IKEA store call centre. Werecommend you read the appliance docu-mentation carefully before contacting us.

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Country Phone number Call Fee Opening time

België070 246016

Binnenlandse gesprekskosten 8 tot 20 Weekdagen

Belgique Tarif des appels nationaux 8 à 20. En semaine

България 0700 10 218 Такса за повикване от страната От 9 до 18 ч в работни дни

Česká republika 246 019721 Cena za místní hovor 8 až 20 v pracovních dnech

Danmark 70 15 09 09 Landstakstman.-fre. 09.00-20.00

lør. 09.00-16.001 søndag pr. måned, normalt første

søndag i måneden

Deutschland 01803-334532(0,09 € / Min.*) * aus dem Festnetz

der DTAG; Mobilfunkpreiseabweichend

8 bis 20 Werktage

Ελλάδα 211 176 8276 Υπεραστική κλήση 8 έως 20 κατά τις εργάσιμες ημέρες

España 91 1875537 Tarifa de llamadas nacionales De 8 a 20 en días laborables

France 0170 36 02 05 Tarif des appels nationaux 9 à 21. En semaine

Ireland 0 14845915 National call rate 8 till 20 Weekdays

Ísland 5880503 Innanlandsgjald fyrir síma 9 til 18. Virka daga

Italia 02 00620818 Tariffa applicata alle chiamate nazionali dalle 8 alle 20 nei giorni feriali

Κυπρος 22 030 529 Υπεραστική κλήση 8 έως 20 κατά τις εργάσιμες ημέρες

Magyarország 061 998 0549 Belföldi díjszabás Hétköznap 8 és 10 óra között

Nederland0900 235 45 32

and/or 0900 BEL IKEA

"0,10 EUR/min (niet lokaal)Incl. BTW"

ma-vr 9.00-21.00zat 9.00-20.00zon 9.00-18.00

Norge 815 22052 Takst innland 8 til 20 ukedager

Österreich 0810 300486 zum Ortstarif 8 bis 20 Werktage

Polska 012 297 8787 Stawka wg taryfy krajowej Od 8 do 20 w dni robocze

Portugal 211557985 Chamada Nacional 9 às 21. Dias de Semana*excepto feriados

România 0212121224 Tarif apel naţional 8 - 20 în zilele lucrătoare

Россия 8 495 6662929 Действующие телефонные тарифы

с 8 до 20 по рабочим днямВремя московское

Schweiz

031 5500 324

Tarif für Anrufe im Bundesgebiet 8 bis 20 Werktage

Suisse Tarif des appels nationaux 8 à 20. En semaine

Svizzera Tariffa applicata alle chiamate nazionali dalle 8 alle 20 nei giorni feriali

Slovensko (02) 3300 2554 Cena vnútroštátneho hovoru 8 až 20 v pracovných dňoch

Suomi 0207 85 1000 Kotimaan puhelun hinta arkipäivisin 8.00-20.00

Sverige 0775 700 500 lokalsamtal (lokal taxa) mån-fre 8.30-20.00lör-sön 9.30-18.00

Türkiye 212 244 0769 Ulusal arama ücreti Hafta içi saat 09:00'dan 18:00'a kadar

Україна 044 586 2078 Міжміськи дзвінки платні 9 - 21 В робочі дні

United Kingdom 020 3347 0044 National call rate 9 till 21. Weekdays

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