FullscopeFullscopeService Delivery ModelService Delivery Model

ASP Evolution• Market adoption began with infrastructure• Recent move towards applications• Now focused on vertical markets solutions

CONNECTIVITY

SERVER INFRASTRUCTURE

OPERATING SYSTEMS

APPLICATIONS

SERVICES

ASP MARKET ADOPTION

TELCO'S

EXODUS, INTEL, etc.

USInternetworking, Qwest,etc.

Fullscope Offering• Deploys Collaborative Engineering Solutions for the

enterprise using highly reliable & secure Solutions Delivery Architecture.

Ÿ Third Pary AppsŸ Custom Apps

Ÿ CAD ViewerŸ Document MgtŸ Time & ExpenseŸ Sales Opp MgtŸ Project MgtŸ Issue Mgt

Fullscope PortalŸ Single Logon/RegistrationŸ App ProvisioningŸ Private WorkgroupsŸ File Vault

Fullscope SupportŸ IntegrationŸ ImplementationŸ Consolidated HelpŸ Consolidated Billing

CustomerApplications

FullscopePartner

Applications

Internal Users

External Users

BrandedInterface

ASP Delivery Model• ASP Delivery Pricing Model

• Per user login ID• Per “Major” app.• Can be fixed for long term contracts (up to 36 mos.)

• One Time Services Pricing• Integration• Implementation

• Service Level Agreement• Business hour support included• 24 X 7 e-mail + pager support available• Monthly data backup• App support for “exit strategy”

Value of the Offering• Collaborative Offering

• Critical information sharing

• Comprehensive user administration

• Integration of existing and new applications

• ASP Offering• Rapid implementation• Predictable lifecycle

cost• Scalable architecture