fundamentals of property presentation
TRANSCRIPT
Fundamentals of Property Presentation
Learn how to Present Philippine Properties
By CHRISTOPHER BALBUENA
Innovare Realty Solutions Corporation
INTRODUCTION
Presentation is the next step after securing an appointment with the client.
INTRODUCTION
“It doesn’t matter the lack of features, but do they MATCH
to the project”
INTRODUCTION
THINK: The BENEFIT of the client more than the FEATURES of the project
INTRODUCTION
Preparation is essential for a more successful closing of the sale and …
INTRODUCTION
Because if you have a client but you don’t know the details, it’s as if you have no client
at all
INTRODUCTION
But you may seek help of the Project
Coordinator
INTRODUCTION
Use a lot of Imagination!
MATERIALS
Fundamentals of Property PresentationBy CHRISTOPHER BALBUENA
Innovare Realty Solutions Corporation
MATERIALS
QUESTION: What do I need to bring before the presentation?
MATERIALS
Bring the following before the actual Presentation:• Brochures with Computation Sheet• Presentation of the Project• Buyers Information Sheet (BIS) / Client
Registration Form (CRF)
MATERIALS
Brochurewith Computation
MATERIALS
Presentation of a Project
MATERIALS
Buyer’s Information Sheet
MATERIALS
QUESTION: Why do I need to bring BIS?
MATERIALS
Because BIS will serve as a security document for your client within at least 30 days from the
date of site viewing.
MATERIALS
QUESTION: Can I use mobile devices like tablets or laptops?
MATERIALS
Yes, it is so much better if you can bring tablets or laptops instead.
MATERIALS
QUESTION: Where can I get the materials that I need?
MATERIALS
You may get them from the following:• Attend PKS of the Developer• Visit our IRSC office • Go to our Website
innovarerealty.weebly.com FILES PAGE
NOTE: IRSC means Innovare Realty Solutions Corporation, PKS means Product Knowledge Seminar
MATERIALS
QUESTION: What if I don’t have any materials at the time of tripping?
MATERIALS
Make sure that there are materials in the site when you do the tripping and get help from
the coordinator.
But this is not always recommended.
MATERIALS
QUESTION: Do you have any other question?
PROCESS
Fundamentals of Property PresentationBy CHRISTOPHER BALBUENA
Innovare Realty Solutions Corporation
PROCESS
PROSPECTING
PREQUALIFICATION
PRESENTATIONCLOSING
AFTER SALES
SALES PROCESS
PROCESS
You don’t need to be on the site to start the Presentation. You don’t even have to be
formal in speaking.
PROCESS
You can even start presentation while on the phone or Facebook messenger.
PROCESS
Always remember:“Maximum to Minimum”
Presentation Mentality
PROCESS
It means, you show the largest to the smallest idea of the property to give them
expectations.
PROCESS
QUESTION: What do I do before starting presentation to the client?
PROCESS
Know the client’s “TARGET UNIT” to
purchase.
PROCESS
For Tripping Schedule, set the following:• Date:• Time:• Pick-up Point:• Target Unit:• Contact Number:
PROCESS
Before starting any kind of presentation, see to it that they will bring the following:• 2 valid government Id• Any billing statement• 2 months pay slip
and Reservation Fee, of course.
PROCESS
Why? This is to minimize wasting time of both you and the client including the feeling of
unsuccessfulness.
PROCESS
“It is better that both the seller and the client is ready to transact anytime, you’ll just have
to help them decide”
PROCESS
But you can still make a tripping to the project with your client, at your discretion.
PROCESS
QUESTION: How do I open up the conversation with the client?
PROCESS
You ask OPEN-ENDED questions…
PROCESS
PROCESS
Questions such as but not limited to:• Why are you searching for a house?• Where are your preferred locations for
your home?• What do you most consider in buying a
house?
PROCESS
QUESTION: How do I maintain long conversations to lessen dull moments?
PROCESS
You PICK a word from their answer
PROCESS
Listening is more important than you talking about the property.
PROCESS
QUESTION: So how will I present the property?
Property Presentation Process
LOCATION MAP
SITE DEVELOPMENT PLAN
MODEL UNITS
AVAILABILITY
ACTUAL UNIT
This is the big picture process of presenting properties to the client.
Property Presentation Process
LOCATION MAP
Describe the idea
Discuss benefits to the client
Make them imagine
This is the big picture process of presenting properties to the client.
PROCESS
PROCESS
Pick a REFERENCE POINT
PROCESS
That is a point where the client will be coming from.
This will be a point where the time and distance will be measured.
PROCESS
And present to them as if you are driving, SLOWLY.
PROCESS
Don‘t just say the malls, restaurants
and schools, elaborate the
BENEFITS of the location.
PROCESS
If there is a school, “your child can enroll here in the St. Edward School, that’s just a jeep ride from your
village”, or if there is a mall near, “your family doesn’t need to travel long distances just to buy grocery, stroll, and eat dinner” or if there is a hospital, “your wife can
immediately get check ups and examinations”.
Property Presentation Process
SITE DEVELOPMENT PLAN
Describe the idea
Discuss benefits to the client
Make them imagine
This is the big picture process of presenting properties to the client.
PROCESS
PROCESS
You show them the Site Development as if you are walking together like a Tourist Guide
PROCESS
Don’t just mention the Amenities, elaborate the
BENEFITS of it to the client.
PROCESS
If there is a Clubhouse, “you may use the clubhouse for alumni homecoming, debut of
your daughter, your dream wedding” or if there is pool, “you may use the pool for weekend parties, family get-together and bonding”
Property Presentation Process
MODEL UNITS
Describe the idea
Discuss benefits to the client
Make them imagine
This is the big picture process of presenting properties to the client.
PROCESS
QUESTION: When you arrive at the Model Units, what will you show first? The Turnover
Model Unit or Dressed-Up Model Unit?
PROCESS
TURNOVER MODEL UNIT DRESSED UP MODEL UNIT
PROCESS
TURNOVER MODEL UNIT DRESSED UP MODEL UNIT
1 2
PROCESS
Psychologically, you show first the turnover unit, which is the negative one. You show the
second one, which is the positive one that makes the client excited instead of
disappointed.
PROCESS
QUESTION: If there are 2 or more types of Model House, what will you show first? The
cheap unit or expensive unit?
PROCESS
Cheap Unit Expensive Unit
PROCESS
Cheap Unit Expensive Unit
2 1
PROCESS
Psychologically, you show first the expensive unit before the cheap unit because they will
have an expectation of the price.
PROCESS
In this stage, GIVE an estimate price of units.
PROCESS
QUESTION: What if there are multiple Model Units?
PROCESS
Bring up your client’s preferred Model Unit based on his budget, preference or like.
Choose at least two (2) Model Units.
Property Presentation Process
AVAILABILITY
Describe the idea
Discuss benefits to the client
Make them imagine
This is the big picture process of presenting properties to the client.
PROCESS
QUESTION: What if there are still so many units available in the availability chart / list?
PROCESS
Reduce the number of options by considering the following:
1. Distance to the gate or amenities
2. Front Direction of the Unit
3. Unit Number
4. Inner or End or Corner Unit
5. Developer’s Promo
PROCESS
SALES PROCESSSUNRISE
Property Presentation Process
ACTUAL UNIT
Describe the idea
Discuss benefits to the client
Make them imagine
This is the big picture process of presenting properties to the client.
PROCESS
In this stage, GIVE the exact computation of the actual unit
PROCESS
If possible, visit the unit even if it is not yet constructed to let them feel the property.
PROCESS
Let them imagine where would you place the living room, dining area, kitchen and bedroom
orientation.
PROCESS
Have you observed this process in the presentation of the Developers when they
conduct PKS?
NOTE: PKS is the short term for “Product Knowledge Seminar”
PROCESS
QUESTION: Do I have to follow the process strictly?
PROCESS
No, you don’t have to follow the process per se. Be flexible enough to adjust depending on
your client’s questioning.
PROCESS
If the client is quiet, just follow through the process and continue asking open-ended
questions.
PROCESS
If the client jumps from question to question, answer the question properly then return to
the process, trying to close the sale.
PROCESS
QUESTION: Any other question about how to conduct the presentation?
PROCESS
PRACTICE: Present assigned project using the process above
END
“Mastery of a project will help yourself close better and faster”
THANK YOU!!