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Fundamentals of Property Presentation Learn how to Present Philippine Properties By CHRISTOPHER BALBUENA Innovare Realty Solutions Corporation

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Page 1: Fundamentals of Property Presentation

Fundamentals of Property Presentation

Learn how to Present Philippine Properties

By CHRISTOPHER BALBUENA

Innovare Realty Solutions Corporation

Page 2: Fundamentals of Property Presentation

INTRODUCTION

Presentation is the next step after securing an appointment with the client.

Page 3: Fundamentals of Property Presentation

INTRODUCTION

“It doesn’t matter the lack of features, but do they MATCH

to the project”

Page 4: Fundamentals of Property Presentation

INTRODUCTION

THINK: The BENEFIT of the client more than the FEATURES of the project

Page 5: Fundamentals of Property Presentation

INTRODUCTION

Preparation is essential for a more successful closing of the sale and …

Page 6: Fundamentals of Property Presentation

INTRODUCTION

Because if you have a client but you don’t know the details, it’s as if you have no client

at all

Page 7: Fundamentals of Property Presentation

INTRODUCTION

But you may seek help of the Project

Coordinator

Page 8: Fundamentals of Property Presentation

INTRODUCTION

Use a lot of Imagination!

Page 9: Fundamentals of Property Presentation

MATERIALS

Fundamentals of Property PresentationBy CHRISTOPHER BALBUENA

Innovare Realty Solutions Corporation

Page 10: Fundamentals of Property Presentation

MATERIALS

QUESTION: What do I need to bring before the presentation?

Page 11: Fundamentals of Property Presentation

MATERIALS

Bring the following before the actual Presentation:• Brochures with Computation Sheet• Presentation of the Project• Buyers Information Sheet (BIS) / Client

Registration Form (CRF)

Page 12: Fundamentals of Property Presentation

MATERIALS

Brochurewith Computation

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MATERIALS

Presentation of a Project

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MATERIALS

Buyer’s Information Sheet

Page 15: Fundamentals of Property Presentation

MATERIALS

QUESTION: Why do I need to bring BIS?

Page 16: Fundamentals of Property Presentation

MATERIALS

Because BIS will serve as a security document for your client within at least 30 days from the

date of site viewing.

Page 17: Fundamentals of Property Presentation

MATERIALS

QUESTION: Can I use mobile devices like tablets or laptops?

Page 18: Fundamentals of Property Presentation

MATERIALS

Yes, it is so much better if you can bring tablets or laptops instead.

Page 19: Fundamentals of Property Presentation

MATERIALS

QUESTION: Where can I get the materials that I need?

Page 20: Fundamentals of Property Presentation

MATERIALS

You may get them from the following:• Attend PKS of the Developer• Visit our IRSC office • Go to our Website

innovarerealty.weebly.com FILES PAGE

NOTE: IRSC means Innovare Realty Solutions Corporation, PKS means Product Knowledge Seminar

Page 21: Fundamentals of Property Presentation

MATERIALS

QUESTION: What if I don’t have any materials at the time of tripping?

Page 22: Fundamentals of Property Presentation

MATERIALS

Make sure that there are materials in the site when you do the tripping and get help from

the coordinator.

But this is not always recommended.

Page 23: Fundamentals of Property Presentation

MATERIALS

QUESTION: Do you have any other question?

Page 24: Fundamentals of Property Presentation

PROCESS

Fundamentals of Property PresentationBy CHRISTOPHER BALBUENA

Innovare Realty Solutions Corporation

Page 25: Fundamentals of Property Presentation

PROCESS

PROSPECTING

PREQUALIFICATION

PRESENTATIONCLOSING

AFTER SALES

SALES PROCESS

Page 26: Fundamentals of Property Presentation

PROCESS

You don’t need to be on the site to start the Presentation. You don’t even have to be

formal in speaking.

Page 27: Fundamentals of Property Presentation

PROCESS

You can even start presentation while on the phone or Facebook messenger.

Page 28: Fundamentals of Property Presentation

PROCESS

Always remember:“Maximum to Minimum”

Presentation Mentality

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PROCESS

It means, you show the largest to the smallest idea of the property to give them

expectations.

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PROCESS

QUESTION: What do I do before starting presentation to the client?

Page 31: Fundamentals of Property Presentation

PROCESS

Know the client’s “TARGET UNIT” to

purchase.

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PROCESS

For Tripping Schedule, set the following:• Date:• Time:• Pick-up Point:• Target Unit:• Contact Number:

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PROCESS

Before starting any kind of presentation, see to it that they will bring the following:• 2 valid government Id• Any billing statement• 2 months pay slip

and Reservation Fee, of course.

Page 34: Fundamentals of Property Presentation

PROCESS

Why? This is to minimize wasting time of both you and the client including the feeling of

unsuccessfulness.

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PROCESS

“It is better that both the seller and the client is ready to transact anytime, you’ll just have

to help them decide”

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PROCESS

But you can still make a tripping to the project with your client, at your discretion.

Page 37: Fundamentals of Property Presentation

PROCESS

QUESTION: How do I open up the conversation with the client?

Page 38: Fundamentals of Property Presentation

PROCESS

You ask OPEN-ENDED questions…

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PROCESS

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PROCESS

Questions such as but not limited to:• Why are you searching for a house?• Where are your preferred locations for

your home?• What do you most consider in buying a

house?

Page 41: Fundamentals of Property Presentation

PROCESS

QUESTION: How do I maintain long conversations to lessen dull moments?

Page 42: Fundamentals of Property Presentation

PROCESS

You PICK a word from their answer

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PROCESS

Listening is more important than you talking about the property.

Page 44: Fundamentals of Property Presentation

PROCESS

QUESTION: So how will I present the property?

Page 45: Fundamentals of Property Presentation

Property Presentation Process

LOCATION MAP

SITE DEVELOPMENT PLAN

MODEL UNITS

AVAILABILITY

ACTUAL UNIT

This is the big picture process of presenting properties to the client.

Page 46: Fundamentals of Property Presentation

Property Presentation Process

LOCATION MAP

Describe the idea

Discuss benefits to the client

Make them imagine

This is the big picture process of presenting properties to the client.

Page 47: Fundamentals of Property Presentation

PROCESS

Page 48: Fundamentals of Property Presentation

PROCESS

Pick a REFERENCE POINT

Page 49: Fundamentals of Property Presentation

PROCESS

That is a point where the client will be coming from.

This will be a point where the time and distance will be measured.

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PROCESS

And present to them as if you are driving, SLOWLY.

Page 51: Fundamentals of Property Presentation

PROCESS

Don‘t just say the malls, restaurants

and schools, elaborate the

BENEFITS of the location.

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PROCESS

If there is a school, “your child can enroll here in the St. Edward School, that’s just a jeep ride from your

village”, or if there is a mall near, “your family doesn’t need to travel long distances just to buy grocery, stroll, and eat dinner” or if there is a hospital, “your wife can

immediately get check ups and examinations”.

Page 53: Fundamentals of Property Presentation

Property Presentation Process

SITE DEVELOPMENT PLAN

Describe the idea

Discuss benefits to the client

Make them imagine

This is the big picture process of presenting properties to the client.

Page 54: Fundamentals of Property Presentation

PROCESS

Page 55: Fundamentals of Property Presentation

PROCESS

You show them the Site Development as if you are walking together like a Tourist Guide

Page 56: Fundamentals of Property Presentation

PROCESS

Don’t just mention the Amenities, elaborate the

BENEFITS of it to the client.

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PROCESS

If there is a Clubhouse, “you may use the clubhouse for alumni homecoming, debut of

your daughter, your dream wedding” or if there is pool, “you may use the pool for weekend parties, family get-together and bonding”

Page 58: Fundamentals of Property Presentation

Property Presentation Process

MODEL UNITS

Describe the idea

Discuss benefits to the client

Make them imagine

This is the big picture process of presenting properties to the client.

Page 59: Fundamentals of Property Presentation

PROCESS

QUESTION: When you arrive at the Model Units, what will you show first? The Turnover

Model Unit or Dressed-Up Model Unit?

Page 60: Fundamentals of Property Presentation

PROCESS

TURNOVER MODEL UNIT DRESSED UP MODEL UNIT

Page 61: Fundamentals of Property Presentation

PROCESS

TURNOVER MODEL UNIT DRESSED UP MODEL UNIT

1 2

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PROCESS

Psychologically, you show first the turnover unit, which is the negative one. You show the

second one, which is the positive one that makes the client excited instead of

disappointed.

Page 63: Fundamentals of Property Presentation

PROCESS

QUESTION: If there are 2 or more types of Model House, what will you show first? The

cheap unit or expensive unit?

Page 64: Fundamentals of Property Presentation

PROCESS

Cheap Unit Expensive Unit

Page 65: Fundamentals of Property Presentation

PROCESS

Cheap Unit Expensive Unit

2 1

Page 66: Fundamentals of Property Presentation

PROCESS

Psychologically, you show first the expensive unit before the cheap unit because they will

have an expectation of the price.

Page 67: Fundamentals of Property Presentation

PROCESS

In this stage, GIVE an estimate price of units.

Page 68: Fundamentals of Property Presentation

PROCESS

QUESTION: What if there are multiple Model Units?

Page 69: Fundamentals of Property Presentation

PROCESS

Bring up your client’s preferred Model Unit based on his budget, preference or like.

Choose at least two (2) Model Units.

Page 70: Fundamentals of Property Presentation

Property Presentation Process

AVAILABILITY

Describe the idea

Discuss benefits to the client

Make them imagine

This is the big picture process of presenting properties to the client.

Page 71: Fundamentals of Property Presentation

PROCESS

QUESTION: What if there are still so many units available in the availability chart / list?

Page 72: Fundamentals of Property Presentation

PROCESS

Reduce the number of options by considering the following:

1. Distance to the gate or amenities

2. Front Direction of the Unit

3. Unit Number

4. Inner or End or Corner Unit

5. Developer’s Promo

Page 73: Fundamentals of Property Presentation

PROCESS

SALES PROCESSSUNRISE

Page 74: Fundamentals of Property Presentation

Property Presentation Process

ACTUAL UNIT

Describe the idea

Discuss benefits to the client

Make them imagine

This is the big picture process of presenting properties to the client.

Page 75: Fundamentals of Property Presentation

PROCESS

In this stage, GIVE the exact computation of the actual unit

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PROCESS

If possible, visit the unit even if it is not yet constructed to let them feel the property.

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PROCESS

Let them imagine where would you place the living room, dining area, kitchen and bedroom

orientation.

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PROCESS

Have you observed this process in the presentation of the Developers when they

conduct PKS?

NOTE: PKS is the short term for “Product Knowledge Seminar”

Page 79: Fundamentals of Property Presentation

PROCESS

QUESTION: Do I have to follow the process strictly?

Page 80: Fundamentals of Property Presentation

PROCESS

No, you don’t have to follow the process per se. Be flexible enough to adjust depending on

your client’s questioning.

Page 81: Fundamentals of Property Presentation

PROCESS

If the client is quiet, just follow through the process and continue asking open-ended

questions.

Page 82: Fundamentals of Property Presentation

PROCESS

If the client jumps from question to question, answer the question properly then return to

the process, trying to close the sale.

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PROCESS

QUESTION: Any other question about how to conduct the presentation?

Page 84: Fundamentals of Property Presentation

PROCESS

PRACTICE: Present assigned project using the process above

Page 85: Fundamentals of Property Presentation

END

“Mastery of a project will help yourself close better and faster”

THANK YOU!!