future of shopping in india -...
TRANSCRIPT
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FUTURE OF SHOPPING IN INDIA
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WARNING!Carrying or Using Mobile Phones On Floor Is An PUNISHABLEOFFENCE
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SESSION OBJECTIVES
By session end you will be able to identify with:
1. About Naaptol
2. Naaptol- Introduction & Timeline
3. Naaptol – Why us?
4. Awards & Achievement
5. Naaptol- Broadcasting
6. Naaptol- Role
7. Naaptol Management
8. Fun & Earn
9. Naaptol Logistics
10. Customer Interface
11. Reach out to us
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About Naaptol – WHO WE ARELaunched in January 2008, Naaptol has grown to become one of India's largest comparisonbased social shopping portal. A one-stop destination for shoppers, that binds buyers andsellers in a lucrative network, we at Naaptol help people connect better making the wholeexperience of buying easier for you.
So, what do we do?
Every day, we connect you to millions of sellers, products and buyers in a segregated and clutter free environment that helps you decide easy. When the decision is made, buying automatically follows.
Who are we?
Naaptol today has grown to a number that only honestly, integration and passion towards what you do can bring. From a tiny one digit number we have grown to an organization of a massive 3 digit who strive each day to deliver you smiles from across the country.
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About Naaptol – WHO WE ARE
We have an extensive promotion strategy whichreaches customers through broadcast (TV),e-commerce (website) & m-commerce (mobile app).
We promote & deliver products in all over India.
Naaptol is India’s number 1 home shopping company present in 29 states &delivering products all across India. On 21 Feb 2016, we created a record by placing1,24,000 orders in one day which is highest ever in history of home shopping inIndia.
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2008 2009 2010 2012
Naaptol was founded as a comparison based website.
Naaptol started offering products and forayed into online sales
Naaptol started publicizing products through print
Naaptol launched India’s first 24 by 7 entertainment cum shopping channel –CINEMA TV. We started promoting products on Web-Print- Broadcast.
Naaptol- TIMELINEWe at Naaptol are not an overnight success but sequential step by step growth.Naaptol has sustained it’s growth patterns over last 8 years and introduced manyinnovative approaches in home shopping industry.
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2013 2015 2016
We launched– CINE21 in South India.
We became India’s first Home Shopping company to be ISO certified.
Naaptol is the 1st
home shoppingcompany tolaunch itself onHD.
Kolkata Centerlaunched forBengali Language
Naaptol created history by placing highest number of orders ever in a day, by any Home Shopping company.
Second Centerlaunched in Kolkata forHindi Language.
Naaptol- TIMELINE
2014
We launched our own 24 by 7 exclusive TV channel
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Naaptol- Why Us?Today NAAPTOL is in a completely different league and beyondcompetition.
✓ Naaptol was first brand to launch concept of comparisonshopping in India.
✓ We Promote-Sell-Support in 7 different languages. We are theonly e-commerce company with such extensive presence.
✓ We are the first brand to utilize Print-Broadcast-Websimultaneously.
✓ We are present in 29 states, with more than 5 Lakh products.
✓ Naaptol is the first TV Shopping organization in India to be ISOcertified.
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NAAPTOL- AWARDS & ACHIEVEMENTS• In 2011 Naaptol was conferred with New Brand award by Star News.
• In 2012 We received Award for Retailer Of The Year.
• In 2013, Mr. Manu Aggarwal was awarded “Most AdmiredEntrepreneur” of the year award.
• In 2014 Naaptol.com gets honored as 'Retailer of the Year' with theAsia Retail Congress Award 2014.
• Again in 2014, we were awarded as “Most Innovative Retailerof the Year” at India eRetail Awards.
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Naaptol is available in all major DTH including:
✓Videocon D2H.✓Dish TV✓TATA SKY✓Airtel DTH
NAAPTOL - BROADCASTING
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NAAPTOL - ROLENaaptol is a facilitator of transaction. We promote products of various vendors and arrangefor product delivery at customer’s doorstep. We are not the manufacturer but we facilitateboth the CUSTOMER & SUPPLIER through our:-
Extensive product promotion Warehousing support
Logistics Support Customer Support
VENDOR CUSTOMER
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Naaptol- ManagementNaaptol is registered as Naaptol Online Shopping Pvt. Ltd with headquarters in Mumbai, Maharashtra.
CEO
MR. Manu Agarwal
COO
Mr. Hemant Bishnoi
CFO
Mr. Yusuf Khan
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Today Naaptol has 5 contact centerswhich are headed by our Senior VPMr. Sourabh Srivastava:
1. Noida2. Hyderabad3. Kolkata (2 centers)4. Coimbatore
Naaptol- Management
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Naaptol- Fun and Earn &GrowthAt Naaptol, we not only strive for excellence at work but we also celebrate ourachievements and reward the results. When you work with Naaptol, you willget opportunity to thoroughly enjoy your work. You will be able to participatein:
✓ Fandoo Activities
✓ Recreation gaming breaks
✓ Join our Champs & Stellar for your exceptional performance
✓ Get various Recognitions & Rewards for your performance.
✓ Earn Incentives for your performance and increase your take home.
✓ You can apply for Internal Job Posting and grow with the company.
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NOIDA – FUNDOO ACTIVITIES
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NOIDA – FESTIVAL CELEBRATION
Food Festival
Independence day Celebration
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NOIDA – REWARDS & RECOGNITION
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NAAPTOL CONTACT CENTRE (HYD)
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NAAPTOL CONTACT CENTRE (Coimbatore)
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NAAPTOL CONTACT CENTRE (Kolkata)
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NAAPTOL CONTACT CENTRE (Kolkata)
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NAAPTOL CONTACT CENTRE (Kolkata)
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Naaptol- LogisticsNAAPTOL delivers products all across the country through a chain of trustedlogistic partners (Courier, Post and LP’s) from our fulfilment centers(warehouse) and our sales partners.
✓ Delivering products through leading domestic& international courier companies.
✓ Logistic Partners (LPs) for superfast productdelivery.
✓ Service footprints all over India through IndiaPost.
✓ Faster & efficient product deliveries throughlogistic Sales partners.
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Naaptol- Logistics Courier :
Naaptol has tie-ups with India’s leading courier logisticscompanies. Couriers are distinguished from mail services by featuressuch as speed, security, tracking, signature, specialization andswift deliveries.
Indian Post :Naaptol intends to deliver products to all households
irrespective of where customer lives. We use India Post service to caterproducts in those areas where courier service is not available.
Logistics Partners :Naaptol has tie-ups with leading Logistic Partners (LPs) for
superfast product delivery. logistics Partners typically specialize in integrated operation, warehousing and transportation services
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Naaptol has tie-ups with India’s leading courier logistics companies.Some are mentioned below.
✓ Aramex NPD✓ Ecom Express✓ Ecom NPD✓ Ecom Extended✓ Delhivery✓ Aramex✓ Express Bees✓ TCI
Naaptol- Logistics
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Naaptol- LOGISTICSNaaptol intends to deliver products to all households irrespective of wherecustomer lives. We use India Post service to cater products in those areaswhere courier service is not available.
Indian Post Services
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Naaptol- Customer Interface
✓ Multiple, Convenient & approachable access points.
✓ Telephone – Website
✓ 24 * 7 availability .
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Naaptol- Reach Out To Us
✓ Dial Our NumbersNaaptol has a different number for each source we publicize in.
✓ Visit Our Website.www.naaptol.com
NAAPTOL has it’s customer contact center in Delhi, Hyderabad,Coimbatore & Kolkata. To get in touch with us customers can:
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WARNING!Carrying or Using Mobile Phones On Floor Is An PUNISHABLEOFFENCE
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