future of shopping in india -...
TRANSCRIPT
SESSION OBJECTIVES
By session end you will be able to identify with:
1. Naaptol- Introduction & Timeline
2. Naaptol – Why us?
3. Awards & Achievement
4. Naaptol- Broadcasting
5. Naaptol- Role
6. Naaptol Management
7. Fun & Earn
8. Naaptol Logistics
9. Customer Interface
10. Reach out to us
NAAPTOL – WHO WE ARE
We have an extensive promotion strategy whichreaches customers through broadcast (TV), print(Newspaper), e-commerce (website) & m-commerce(mobile app).
We not only promote & deliver products withinIndia but we have started our operationsinternationally as well.
Naaptol is India’s number 1 home shopping company present in 28 states &delivering products all across India. On 26 Feb 2016, we created a record by placing1,24,000 orders in one day which is highest ever in history of home shopping inIndia.
2008 2009 2010 2012
Naaptol wasfounded as acomparisonbasedwebsite.
Naaptolstarted offeringproducts andforayed intoonline sales
Naaptol startedpublicizingproductsthrough print
Naaptol launchedIndia’s first 24 by 7entertainment cumshopping channel –CINEMA TV. Westarted promotingproducts on Web-Print- Broadcast.
Naaptol- TIMELINEWe at Naaptol are not an overnight success but sequential step by step growth.Naaptol has sustained it’s growth patterns over last 8 years and introduced manyinnovative approaches in home shopping industry.
2013 2015 2016
We launched– CINE21 in South India.
We became India’sfirst HomeShopping companyto be ISO certified.
Naaptol is the 1st
home shoppingcompany tolaunch itself onHD.
Kolkata Centerlaunched forBengali Language
Naaptol created historyby placing highestnumber of orders everin a day, by any HomeShopping company.
Second Centerlaunched in Kolkata forHindi Language.
Naaptol- TIMELINE
2014
We launched
our own 24 by 7
exclusive TV
channel
Naaptol- Why Us?Today NAAPTOL is in a completely different league and beyondcompetition.
Naaptol was first brand to launch concept of comparisonshopping in India.
We Promote-Sell-Support in 8 different languages. We are theonly e-commerce company with such extensive presence.
We are the first brand to utilize Print-Broadcast-Websimultaneously.
We are present in 28 states, with more than 5 Lakh products &over 10 Lakh offers.
Naaptol is the first e-commerce organization in India to be ISOcertified.
NAAPTOL- AWARDS & ACHIEVEMENTS• In 2011 Naaptol was conferred with New Brand award by Star News.
• In 2012 We received Award for Retailer Of The Year.
• In 2013, Mr. Manu Aggarwal was awarded “Most Admired Entrepreneur” of the year award.
• In 2014 Naaptol.com gets honored as 'Retailer of the Year' with the Asia Retail Congress Award 2014.
• Again in 2014, we ware awarded “Most Innovative Retailer of the Year” at India eRetail Awards.
Naaptol is available in all major DTH including:
Videocon D2H. Dish TV TATA SKY Airtel DTH Reliance DTH
NAAPTOL - BROADCASTING
NAAPTOL - ROLENaaptol is a facilitator of transaction. We promote products of various vendors and arrange for product delivery at customer’s doorstep. We are not the manufacturer but we facilitate both the CUSTOMER & SUPPLIER through our:-
Extensive product promotion Warehousing support
Logistics Support Customer Support
VENDOR CUSTOMER
Naaptol- ManagementNaaptol is registered as Naaptol Online Shopping Pvt. Ltd with headquarters in Mumbai, Maharashtra.
CEO
MR. Manu Agarwal
COO
Mr. Hemant Bishnoi
CFO
Mr. Yusuf Khan
Today Naaptol has 5 contact centers which are headed by our Senior VP Mr. Sourabh Srivastava:
1. Noida2. Hyderabad3. Kolkata (2 centers)4. Coimbatore
Naaptol- Management
Naaptol- Fun and Earn &GrowthAt Naaptol, we not only strive for excellence at work but we also celebrate ourachievements and reward the results. When you work with Naaptol, you willget opportunity to thoroughly enjoy your work. You will be able to participatein:
Fandoo Activities
Recreation gaming breaks
Join our Champs & Stellar for your exceptional performance
Get various Recognitions & Rewards for your performance.
Earn Incentives for your performance and increase your take home.
You can apply for Internal Job Posting and grow with the company.
Naaptol- LogisticsNAAPTOL delivers products all across the country through a chain of trustedlogistic partners (courier & post) from our fulfilment centers (warehouse) andour sales partners.
Delivering products through leading domestic & international courier companies.
Logistic Partners (LPs) for superfast product delivery.
Service footprints all over India through India Post.
Faster & efficient product deliveries through logistic Sales partners.
Naaptol has tie-ups with India’s leading courier logistics companies
Aramex NPD Ecom Express Innovex Delnet Ecom NPD Delhivery Aramex Gojavas Blue Dart Safexpress Connect India
Naaptol- Logistics
Naaptol- LOGISTICSNaaptol intends to deliver products to all households irrespective of wherecustomer lives. We use India Post service to cater products in those areaswhere courier service is not available.
Indian Post Services
Express Parcel(EP)
Business Parcel(BP)
Registered Parcel(RP)
Naaptol- Customer Interface
Multiple, Convenient & approachable access points.
Telephone – SMS - Website
24 * 7 availability .
Naaptol- Reach Out To Us
Dial Our NumbersNaaptol has a different number for each source we publicize in.
SMS USNaaptol @ 58888
Visit Our Website.www.naaptol.com
E-mail [email protected]
NAAPTOL has it’s customer contact center in Delhi, Hyderabad,Coimbatore & Kolkata. To get in touch with us customers can: