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Colorado 2012 Joint Information System Joint Information Center Micki Trost, PIO Colorado Division of Homeland Security & Emergency Management www.COEmergency.com [email protected] .us

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An overview of the Joint Information Systems/Centers I participated in or visited in 2012 as Colorado experienced several large scale events including wildfires, severe weather and law enforcement events.

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Page 1: Garfield county jis10.12

Colorado 2012

JointInformation System

Joint Information Center

Micki Trost, PIOColorado Division of Homeland Security & Emergency [email protected]

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Joint Information Center

Incident Commander

Lead Public Information OfficerJIC Facilities Liaison

Information Gathering & Production Group

InformationDissemination Group

Field Information Group

Gathering Unit

Research & Writing Unit

Audio-Visual Support Unit

Media Monitoring Unit

Internal Unit

Media & Rapid Response Unit

Briefing Unit

Telephone Unit

Web-Net Unit

Community Relations Unit

Media Field Unit

VIP Unit

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Joint Information System

• More Realistic• Staffing ~ Resources• Incident Needs

• Relationships and People

• “#smem makes JIS worldwide”

• Establish Communication Methods

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Summer 2012 Incidents

• Lower North Fork Fire• Elbert-Kiowa-Lamar County Tornadoes• Hewlett Gulch Fire• High Park Fire• Summer Wildfires: Little Sand, Sunrise Mine, Last

Chance, 30+ more (17 wildfires on July 3 alone)• Waldo Canyon Fire• Aurora Theater Shooting• Presidential Debate• Jessica Ridgeway Abduction

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Lower North Fork FireJefferson County, March 26, 2012

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Lower North Fork Fire

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Lower North Fork Fire

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Lower North Fork Fire

• Google Map: 2.7 million direct views• Emergency Blog• Press Conference• Twitter• Trap Line• Community Meetings• VIP Visits• State PIO Liaison at ICP• Communication and Social Media Plan at

www.jeffcoblogspot1.com

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Lower North Fork Fire

Public Information Officer Workspace• 8-10 PIOs from Jeffco IMT.• Inside Incident Command Post utilizing four

middle school lab tables.• Each PIO had a laptop, cellphone and their

GO-Kits. A couple of PIOs had cameras.• As incident expanded the transition to a Type I

team included two additional Type I IMT PIOs.

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Tornadoes: Elbert – Kiowa – Lamar Colorado

• Early contact and information sharing• PIO support sent to Kiowa County• COEmergency retweeting and posting from

local jurisdiction– Twitter– Websites– Faxes– Assisted with local media interviews

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High Park Fire:Larimer County Sheriff, June 9, 2012

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High Park Fire

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High Park Fire

www.larimer.org/highparkfire

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High Park• Early communication and process for information

sharing established in Prior Hewlett Gulch Fire. State PIO included on Larimer County Sheriff Press Release email list and is subscribed to the county emergency news website page.

• Tied into Larimer County Information and Social Media Sites

• State PIO participation in Larimer’s first Disaster Recovery Meeting to meet Community Relations and PIO staff.

• VIP Visits• State PIO Liaison for one week and visited:• JIC• ICP• Disaster Recovery Center• Community Meetings

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High Park

• Public Information and Public Affairs Support requested from the incident to the State EOC

• Colorado National Guard Public Affairs Team• Photos• Video

Public Information Mission Sets in WebEOC available to any incident

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High Park

Public Information Officer Workspace In JIC• Conference room in the Larimer County Sheriff office

next to the dispatch center.• 10-12 PIOs and county agency representatives in the

JIC.• Three-four 2-1-1 representative taking phone calls for

volunteers and donations and inputting the data in the web based system.

• One State field manager and PIO.• County Emergency Manager was in the same room as

well as Ham Operators.• Information received from the ICP from a sheriff

liaison and through media briefings.

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Waldo Canyon FireEl Paso County, June 23, 2012

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Waldo Canyon Fire

Twitter Accounts Tied Together

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Waldo Canyon Fire

www.elpasoco.com

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Waldo Canyon Fire

• JIC – CSEPP PIO/ PAO support

• Liaison between ICP and EOC

• No State PIO Liaison• PIO conference calls

regarding Recovery Center and Information

• Request through SEOC for PIO support in recovery phase

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State EOC ESF15 Support• On July 3: 17 large fires in addition to High Park Fire and Waldo Canyon

Fire• Tourism Questions• National Media Questions• PIO conference calls between counties, state and federal• COEmergency sites used to push public and media to official agency• WebEOC• FEMA Incident Management Assistance Team deployed to SEOC

• Social Media Monitoring• Media Monitoring and Daily Reports• AIR Teams• Disaster Declaration Information Assistance• Factsheets• Congressional Contacts and Visits• VIP Visits• Recovery Information and Preliminary Damage Assessments• Photos• 20+ people working

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COEmergency Twitter Site

Hashtags: #COfire #COwx #COhealth: Situational Awareness

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COEmergency Facebook

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COEmergency Blogsite

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State EOC ESF 15

Public Information Officer Workspace in the State EOC

• State EOC plus two FEMA IMAT public affairs representatives in the EOC with an additional 20+ public affairs staff in a conference room in the building.

• Each PIO had a computer, internet access and phone line.• The FEMA public affairs lead and the State ESF 15 lead

attended all Command and General Staff meetings during the day and coordinated ESF 15 activities.

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Aurora Theater ShootingAurora PD, July 20, 2012

Primary source of information coming out was through the Aurora PD Facebook page and through media briefings.

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Aurora Theater ShootingPublic Information Officer Liaison Program• Utilized the local PIO group in Denver (ESPIOC) to support the

families of the 12 killed and some of those hospitalized for a long period.

• Goal to support the families and remove the crush of media on them, stop the phone calls, assist with funeral coverage and court hearings, but never by caught in front of a camera or quoted.

• Orientation provided by Aurora PD PIO, District Attorney, Victim Advocates.

• Well received by media.• Communication strategy

• Gmail Accounts – [email protected]• Google Voice - number given to media• Google Alerts

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Aurora Theater ShootingPublic Information Officer Workspace - observed• Utilized a conference room at the Police

Department.• Three – six PIOs in conference room with laptops,

phone lines, cell phones, white boards.• Also used space in the PD PIO office.• Called in assistance from ESPIOC (Emergency

Services Public Information Officers of Colorado).

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Jessica Ridgeway Case: Westminster PD, October 2012

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Jessica Ridgeway Case

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Jessica Ridgeway Case

ESPIOC Support to Westminster PD Public Information Officers

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Jessica Ridgeway Case

Public Information Officer Workspace• Utilized the ESPIOC network.• Utilized the Westminster PD PIO office space• Two – Three computers, land line phones and four tv

monitors.• Communicated through social media and news

conferences.

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Building Joint Information System

• Join or establish local Public Information Groups• Ask for help• ColoradoPIO Facebook Group• Colorado/Utah Joint Information System Facebook Group• Twitter #smemchats on Fridays• State EOC Resource Request: PIO Mission Set• Colorado National Guard Public Affairs Team (through State EOC resource request)• Sent your press releases, information or let me know where it is located and I will

support your efforts to get it to the community and media.• I’d love to visit your PIO group and get to know your teams.

[email protected]: COEmergency

Facebook: COEmergencywww.COEmergency.com

The relationships are far more important than the technology.