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GCASH 101 GCASH 101

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Page 1: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH 101GCASH 101

Page 2: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

SCHEDULE:

• What is GCASH– Definition– Services– Features & Benefits

• GCASH Menu Based Transactions– Services

• FAQs

Page 3: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

OBJECTIVES:

At the end of the session, participants will be able to:

• Define GCASH, its applications, services, features and benefits

• Identify how to use and when to use GCASH Cash-In and Cash Out

• Identify Menu Based GCASH Transactions and how to process transactions

Page 4: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH OUTLETGCASH OUTLET

It is electronic money!It is electronic money!

GCASH is the mobile service GCASH is the mobile service that turns your cellphone into that turns your cellphone into

an electronic wallet.an electronic wallet.

WHAT IS WHAT IS GCASH?GCASH?

Page 5: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH OUTLETGCASH OUTLET

WHAT IS WHAT IS GCASH?GCASH?

A micro payment service which allows Globe and TM subscribers to easily and conveniently send and receive cash electronically as well as buy goods and make

payments.

Page 6: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH Basic Requirements

1. SIM card should be Globe, TM, Tattoo

( Both pre-paid and post-paid)

2. Register to GCASH (One-time registration)

3. Convert Cash to GCASH through Cash-In process

Page 7: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

2 WAYS TO Register to GCASH

(1) TEXT BASED: REG<space>4-digit PIN/Mother’s Maiden Name/First Name/Last Name/Address and send to: 2882

Send G-Cash

Balance

Last Txn

RegisterRegister

MPIN?

Year of BirthFirst Name?Last Name?Address?

You have successfully registered to

GCASH on 08-18-08 at 2:00

Ref# 12345678REG 1234/Garcia/Juan/Dela Cruz/143 Pilar Road Las Pinas City

Example:

Note:

• There must be no spaces before or after the slash (/)

• Make sure information provided is what appears on your ID

P 1(2) MENU BASED

Page 8: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH SERVICESGCASH SERVICES

Page 9: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH REMIT- is a remittance facility that allows a customer from abroad or within the Philippines to send cash to a recipient in the Philippines via accredited GCASH REMIT partner.

GCASH REMIT- is a remittance facility that allows a customer from abroad or within the Philippines to send cash to a recipient in the Philippines via accredited GCASH REMIT partner.

GCASH OUTLETGCASH OUTLETFastest way to get remittance!

ABROAD PHILIPPINES

PHILIPPINES PHILIPPINES

Page 10: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH CLICK- A payment facility that integrates online payment via sms with a pick-up and delivery service

GCASH CLICK- A payment facility that integrates online payment via sms with a pick-up and delivery service

Page 11: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

https://gcashclick.delbrosonline.net/mainapp/howto

Page 12: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH MOBILE BANKING SERVICES- Banking Transactions using your mobile phoneGCASH MOBILE BANKING SERVICES- Banking Transactions using your mobile phone

Page 13: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

FROM: 2882 (GCASH PARTNER)

You have received P5000.00 of GCASH from Paolo Baltao on 1/17/11 at 12:30pm. Your new balance is P10000.00 Ref. no. 413134

FROM: 2882

You have sent 5000 of GCash to MERCURY DRUG PARKSQUARE on 1/17/11 at 12:30 PM. Your new balance is P 2000.00 Ref. no. 413134.

GCASH MICROPAYMENTSPayment of purchases via GCASH through accredited partnersGCASH MICROPAYMENTSPayment of purchases via GCASH through accredited partners

Page 14: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH CARD – Allows you to withdraw your GCASH from any of

the 9000 ATMs Nationwide-Is an access to your GCASH wallet/s through any

Expressnet, BancNet, and Megalinks ATM- http://www.gcashonline.net/gcashcard/

GCASH CARD – Allows you to withdraw your GCASH from any of

the 9000 ATMs Nationwide-Is an access to your GCASH wallet/s through any

Expressnet, BancNet, and Megalinks ATM- http://www.gcashonline.net/gcashcard/

GCASH CARDGCASH CARD

P 100

Page 15: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

http://www.gcashonline.net/gcashcard/

Page 16: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH PHONE-2-PHONE GCASH PHONE-2-PHONE (P2P) TRANSACTIONS(P2P) TRANSACTIONS

Page 17: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

RECIPIENT:

You have received P5000.00 of GCASH from …

SENDER:

You sent P5000.00 of GCASH to…

GCASH PHONE TO PHONE (P2P)Regular Gcash phone to phone transactionsGCASH PHONE TO PHONE (P2P)Regular Gcash phone to phone transactions

Page 18: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

Cash-In - refers to a transaction which allows customers and agents to convert cash into GCASH

GCASH TRANSACTIONS

SENDER: 2882

You have received P5000.00 of GCASH from …

Page 19: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH TRANSACTIONS

Cash-Out - refers to a transaction which allows customers and agents to convert GCASH into Cash

SENDER: 2882You have sent 5000 to…

2882

You have received P5000.00 of GCASH from …

Page 20: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

•Globe Stores •SM Dept. Stores• Partner Rural Banks• Partner Pawnshops• Partner Sub-D’s• BPI Express Mobile Banking

WHERE TO DO CASH-IN/ CASH-OUT

Page 21: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

P

GCASH CASH IN/ CASH OUT SERVICE FEE

Example :

(1) Cash-In/Out Amount = 500Service Fee = 10

(2)Cash-In/Out Amount = 3500Service Fee = 35

Cash Amount Service Fee*

P1- P1,000 10

P1,001 – P40,000 1% of total amount

Page 22: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

KEY FEATURES/BENEFITS OF GCASH

• Uses a PIN and all transactions are recorded in an electronic ledger in Globe

• Offers Rebate G2L• Affordable Remittance/

Service Fee• Transactions are just a

phone or text away• Anti-Money Laundering

Act rules

• Security

• Economical

• Convenient

• BSP Compliant/ Law Abiding

Page 23: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

Send and Receive Money (P2P)

Buy prepaid Globe and TM load at 10% discount

• Remittance• Allowance• Loan Payments• Other reasons for

sending money

Partner institutions:Globe Handyphone PlanGlobelines Manila Water and MayniladMeralcoAyala Life and Ayala PlansPhilamlife and Sun Life and many more

.

With over 6000 merchant outlets:SMMercury Drug StoreShakey’sBurger King, National Book Store Online/Web/ Ebay partnersRegional Merchants

Pay Tuition Fees

J ust call 2882 for FREE to find out if your school is GCash partner.

Make Donations to charitable

institutions such as:

Ayala Foundation

Bantay Bata

Caritas Manila

Childrens Hour

and many more.

Buy and Send Load (G2L)

Pay Bills

Merchant Payments

Tuition Fee Payments

Make Donations

WHAT GCASH OFFERS…

Page 24: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH MENU BASED GCASH MENU BASED TRANSACTIONSTRANSACTIONS

Page 25: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

Send GCASH

Globe Svcs+My GlobePrepaid ServicesGCASHSpecialsMy Favorites

Send 1000 GCASH to 09173334444

OptionsSend G-CashBuy LoadPay BillsCheck BalanceRegisterLast Txn

123Enter 11 digit Mobile #:

abcAmount?You have sent 1,000.00 of G-Cash to Aurora Dela Cruz on 03/14/05 09:21PM. You new balance is 992.00. Ref. no. 4434334.

From: 2882

Text:

Amount<space>4 Digit PIN

Send to:

2882+10 digit Globe or TM cellphone number of the recipient

123GCASH PIN?

abcMessage

OptionsSim phonebookEnter Cel #

Page 26: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

Buy Prepaid Load

Denominations: any amount from P10-150, P300, P500 and P1000

Globe Svcs+myGlobePrepaid SvcsGCASHSpecialsmyFavorites

OptionsSend G-CashBuy LoadPay BillsCheck BalanceRegister

123GCASH PIN?

****

Amount?Options

Self?

SIM Phonebook

Enter Cell #

Buy 10 LoadFrom 2882:

You have sent P100.00 of load to 09061001234 on 5-01-09 at 4:50PM. For buying using GCASH, you get a rebate 10.00 of GCASH. Your new balance is 500.00. Reference no. 71863720

Text:

LOAD<space>Amount<space>4 Digit PIN

Send to:

2882 for buying for yourself

2882+10 digit Globe or TM cellphone number of the recipient

Text:

LOAD<space>Amount<space>4 Digit PIN

Send to:

2882 for buying for yourself

2882+10 digit Globe or TM cellphone number of the recipient

Page 27: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

Pay Bills

For list of institutions accepting GCASH you may CALL 2882 – toll free number from a Globe Phone

From 2882:

You have sent P1000.00 to Globe Handyphone on 5-01-09 at 4:50PM.Your new balance is 500.00. Reference no. 61263720

Text: BILLPAY<space>Amount<space>4-digit PIN<space>Institution

Code<space>Account Reference Numbersend to: 2882

Globe Svcs+Globe Svcs+My GlobePrepaid SvcsGCASHSpecialsMy Favorites

OptionsSend G-CashBuy LoadPay BillsCheck BalanceRegisterLast Txn

123GCASH PIN?

****

Pay 1000 to Globe Handyphone for Account No. 464009

Amount?Globe HandyphoneGlobelinesGlobe BroadbankGlobe VisibilityMeralcoOther Billers

Acct. No.?Select Biller

Page 28: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

Other GCASH Codes

Globe Svcs+myGlobePrepaid SvcsGCASHSpecialsMyFavorites

OptionsSend G-CashBuy LoadPay billsCheck BalanceRegister

123MPIN?

****

From 2882:

Your GCASH wallet balance is 1000 as of 5-09-09 03:15PM. Reference no. 168295605

1. To check your balanceText: BAL<space>4 Digit PIN send to 2882

Page 29: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

Other GCASH Codes

Globe Svcs+Globe Svcs+

Postpaid SvcsMy GlobeMy Favorites

Globe Svcs+

Rmv FavoritesG-CashBPI Mobile

Options

Send G-CashBalanceLast TxnRegisterOthers

Options

Change M-PIN

List Partners

Suspend

Reactivate

GCASH Load

Billpay

2. To change your PIN

Type: CHG<space>Old 4 Digit PIN<space>New 4 Digit PIN and send to 2882

Current Pin?

New Pin

Confirm New PinYou have successfully changed your GCASH MPIN

Page 30: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

Frequently Asked Questions

1. Why is it important for me to register for GCASH?

You must register to be able to transfer the GCASH you received to another mobile or to do a cash-out transaction and to do other GCash transactions like Cash-in, etc.

2. Are there any limits to the amount of transactions?

Yes. P40,000 total cash in and cash out for the day and P100,000 for the month.

(GCash partners have bigger wallet limit)

Page 31: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

Frequently Asked Questions

3. What if I lose my phone? Can I still claim my GCASH?

YES, You must report the loss of your phone promptly to Customer Service. You CAN still claim your GCash provided it has not yet been claimed at the time the loss is reported. Go to any business center and present valid ID.

4. Is there an expiration date on my GCASH and MPIN?

There is no expiration date on your GCASH while the MPIN expires every ten years.

5. Can a Plan holder register to GCASH?

Yes. The only thing the subscriber can not do is to send load to himself.

Page 32: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCash PowerPay+ is a GCash mobile wallet linked to a payroll ATM card allowing the user to withdraw from any ATM nationwide. It comes in bundle with an insurance

that includes life and accidental death coverage, burial assistance, ATM theft and fire coverage.

GCash PowerPay+

Page 33: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

ATM Card Withdrawal Fee Savings with Interest Insurance Maintaining

BalanceOTC

Withdrawal OTC Fee POS Remarks

Yes

FREE withdrawals (2x/mo.); P20 for

succeeding withdrawals

No Yes None Yes

Yes; P10 or 1%

whichever is higher

Upcoming

FREE SIM Cards; GCASH

Mobile Services

Terms AccidentalDeath

Burial Assistance Life Cover ATM Theft Residential Fire w/

home content

6 months 50,000 10,000 25,000 5,000 5,000

Insurance Inclusions

GCASH PowerPay+: Product Features and Benefits

Page 34: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

Other Product Inclusions

Employee KitsAll employees will be given DM Kits as guide on how to maximize their

GCASH PowerPay+ Card GCASH Mobile Use: GCASH2Load, P2P, Billpay

Kits will include: Welcome letter, SIM Card, GCASH Wallet Guide

Final design to be approved by rural banks

Page 35: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

GCASH PowerPay+: Benefits to Rural Banks

Expansion of product portfolio to potential clients without the corresponding capital expenditure because of the outsourcing engagement

Customer Support 24/7 Customer Hotline for GCASH-related concerns

Training and bank personnel readiness

Page 36: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

• Employees get to enjoy the benefits of a GCASH mobile wallet– Person-to-Person transfer at the speed

of a text message

– 10% rebate when buying load via GCASH2Load

– Pay bills anytime, anywhere

• Employees are covered by insurance

GCASH PowerPay+: Benefits to Employees

Page 37: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

• One-time Card Fee (Card, SIM, and Delivery Cost)– Option 1 – Php 100 with insurance

– Option 2 – Php 50 without insurance

• Processing Fee– Php 5 per disbursement per wallet

GCASH PowerPay+ – Pricing

Page 38: GCASH 101 SCHEDULE: What is GCASH –Definition –Services –Features & Benefits GCASH Menu Based Transactions –Services FAQs

THANK YOU!

Just Call 2882 for FREE using any Globe or TM cellphone to find the nearest GCASH source or to

get any information on how to use GCASH.

www.globe.com.ph/gcash