gdb puppy raising facebook account instructions€¦ · of our mission, puppy raiser recruitment,...

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Guide Dogs for the Blind Puppy Raising Facebook Account Instructions | Version: May, 2019 Puppy Raising Facebook Account Instructions We are strongly suggesting that every puppy raising club have and maintain a Facebook account. Facebook provides a place where the puppy club branding and representation of GDB’s overall brand and mission can be cohesive and unified. Maintaining a puppy raising Facebook account also assists with overall awareness of our mission, puppy raiser recruitment, and online search engine optimization for our brand. This document includes step-by-step instructions for the following: Updating an existing puppy club Facebook page Creating a NEW puppy club Facebook page Updating existing Facebook group accounts for those clubs who do not have Facebook pages. (If your club has a Facebook group instead of a page, the URL for your account will include “group” in the website address, such as: facebook.com/groups/GDBBoulderpuppyraisers.) We recommend having a page instead of a group, so these guidelines will not include instructions for creating a new Facebook group. GDB will be linking to club Facebook accounts whenever possible in the puppy club directory on guidedogs.com/puppy. With that being the case, please make sure of two things: 1. That you have adequate contact information in the "Additional Contact Info" and "More Info > About" sections of the page. (Please see steps 4 and 5 of the instructions to follow.) Keep in mind that people visiting your Facebook page do not have to have a Facebook account to see and access the information on the page, so having contact information readily available is crucial. If they do have a Facebook account, they can interact with you directly on the page itself by posting on your timeline, or sending you a direct message via Facebook Messenger. 2. That you consistently monitor and respond to requests for information that come to you via Facebook. Ideally, your club's Facebook page administrator(s) should monitor the page daily, since not everyone who finds you on Facebook will reach out via email or phone, even though it's included in your contact info. You will likely get inquiries posted directly to your page or via Facebook Messenger. Please be prepared to respond in a timely manner. Please keep in mind that a Facebook page can have multiple administrators. If it makes sense to share or delegate the responsibilities to other club members, Facebook pages are built to handle that. Also keep in mind that you don't have to be prolific on Facebook in order for it to be an effective marketing and puppy raiser recruitment tool. As long as you are responding to inquiries in a timely manner, the frequency of your posts is not as important. Our goal is to present consistent and cohesive branding of all puppy clubs online, and Facebook is a simple way to accomplish that. Please don't be intimidated or overwhelmed by the platform; use it how it will work best for you, while helping GDB with our goals as well.

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Page 1: GDB Puppy Raising Facebook Account Instructions€¦ · of our mission, puppy raiser recruitment, and online search engine optimization for our brand. This document includes step-by-step

Guide Dogs for the Blind Puppy Raising Facebook Account Instructions | Version: May, 2019

Puppy Raising Facebook Account Instructions

WearestronglysuggestingthateverypuppyraisingclubhaveandmaintainaFacebookaccount.FacebookprovidesaplacewherethepuppyclubbrandingandrepresentationofGDB’soverallbrandandmissioncanbecohesiveandunified.MaintainingapuppyraisingFacebookaccountalsoassistswithoverallawarenessofourmission,puppyraiserrecruitment,andonlinesearchengineoptimizationforourbrand.Thisdocumentincludesstep-by-stepinstructionsforthefollowing:

• UpdatinganexistingpuppyclubFacebookpage• CreatingaNEWpuppyclubFacebookpage• UpdatingexistingFacebookgroupaccountsforthoseclubswhodonothaveFacebookpages.(If

yourclubhasaFacebookgroupinsteadofapage,theURLforyouraccountwillinclude“group”inthewebsiteaddress,suchas:facebook.com/groups/GDBBoulderpuppyraisers.)Werecommendhavingapageinsteadofagroup,sotheseguidelineswillnotincludeinstructionsforcreatinganewFacebookgroup.

GDBwillbelinkingtoclubFacebookaccountswheneverpossibleinthepuppyclubdirectoryonguidedogs.com/puppy.Withthatbeingthecase,pleasemakesureoftwothings:

1. Thatyouhaveadequatecontactinformationinthe"AdditionalContactInfo"and"MoreInfo>About"sectionsofthepage.(Pleaseseesteps4and5oftheinstructionstofollow.)KeepinmindthatpeoplevisitingyourFacebookpagedonothavetohaveaFacebookaccounttoseeandaccesstheinformationonthepage,sohavingcontactinformationreadilyavailableiscrucial.IftheydohaveaFacebookaccount,theycaninteractwithyoudirectlyonthepageitselfbypostingonyourtimeline,orsendingyouadirectmessageviaFacebookMessenger.

2. ThatyouconsistentlymonitorandrespondtorequestsforinformationthatcometoyouviaFacebook.Ideally,yourclub'sFacebookpageadministrator(s)shouldmonitorthepagedaily,sincenoteveryonewhofindsyouonFacebookwillreachoutviaemailorphone,eventhoughit'sincludedinyourcontactinfo.YouwilllikelygetinquiriesposteddirectlytoyourpageorviaFacebookMessenger.Pleasebepreparedtorespondinatimelymanner.

PleasekeepinmindthataFacebookpagecanhavemultipleadministrators.Ifitmakessensetoshareordelegatetheresponsibilitiestootherclubmembers,Facebookpagesarebuilttohandlethat.Alsokeepinmindthatyoudon'thavetobeprolificonFacebookinorderforittobeaneffectivemarketingandpuppyraiserrecruitmenttool.Aslongasyouarerespondingtoinquiriesinatimelymanner,thefrequencyofyourpostsisnotasimportant.Ourgoalistopresentconsistentandcohesivebrandingofallpuppyclubsonline,andFacebookisasimplewaytoaccomplishthat.Pleasedon'tbeintimidatedoroverwhelmedbytheplatform;useithowitwillworkbestforyou,whilehelpingGDBwithourgoalsaswell.

Page 2: GDB Puppy Raising Facebook Account Instructions€¦ · of our mission, puppy raiser recruitment, and online search engine optimization for our brand. This document includes step-by-step

Guide Dogs for the Blind Puppy Raising Facebook Account Instructions | Version: May, 2019

Sincewe’reaimingforconsistencyacrossallclubs,yourattentiontodetailregardingthefollowinginformationismuchappreciated.Pleasenote:thefollowinginstructionsworkbestwhenusingawebbrowseronacomputer–notamobiledeviceortablet;thescreenshotsthatareincludedintheinstructionsuseGuideDogsfortheBlind’sFacebookpageasreference.GoodluckwithyourFacebookaccount,andifyouhaveanyquestions,pleasecontactGDB’sMarketing

[email protected].

Thankyou! InstructionsforUpdatinganEXISTINGPuppyClubFacebookPage1. GototheABOUTsectiononthelefthandsideofyourFacebookpage(youmustbeanadministratorof

theclub’spageinordertomakechanges).

Screenshotscontinuednextpage….

Page 3: GDB Puppy Raising Facebook Account Instructions€¦ · of our mission, puppy raiser recruitment, and online search engine optimization for our brand. This document includes step-by-step

Guide Dogs for the Blind Puppy Raising Facebook Account Instructions | Version: May, 2019

Instructionscontinuednextpage….

Page 4: GDB Puppy Raising Facebook Account Instructions€¦ · of our mission, puppy raiser recruitment, and online search engine optimization for our brand. This document includes step-by-step

Guide Dogs for the Blind Puppy Raising Facebook Account Instructions | Version: May, 2019

2. GENERALsection,pleasechangethreethings:CATEGORY:Shouldbe“NonprofitOrganization”only.NAME:Thisisthenameforyourpage,andchangingittakesseveraldifferentstepsinordertocomplywithFacebook’spagenaming/renamingrequirements,asfollows:Step1:Addyour"[City/State]PuppyRaisers"toyourexistingclub'spagename.Inthisinstance,it’simportantthatyourclub’spagenameincludesyourstateinadditiontoyourcity.Usethetwo-letterpostalcodetoindicateyourstate.Pleaseusetheexactcapitalization,punctuation,andspacingshownintheexamplebelow.Example:Thepagename"Pups4partners"becomes"Pups4partners-Wenatchee,WAPuppyRaisers"Step2Waitthe7daysFacebookrequiresbetweenpagenamechangesStep3Changeyourexistingclubnameto"GuideDogsfortheBlind".Pleaseusetheexactcapitalization,punctuation,andspacingshownintheexamplebelow.Example:Thepagename"Pups4partners-Wenatchee,WAPuppyRaisers"becomes"GuideDogsfortheBlind-Wenatchee,WAPuppyRaisers"USERNAME:Pleasechangeto@GDBCitypuppyraisers(e.g.,@GDBAustinpuppyraisers).Pleaseusetheexactcapitalizationandpunctuationshownintheexample.

3. BUSINESSINFOsection,updatetheMISSION.Pleasecopy/pastethefollowing:GuideDogsfortheBlindempowerslivesthroughexceptionalpartnershipsbetweenpeople,dogsandcommunities.

4. ADDITIONALCONTACTINFO-Pleaseincludeyourclub/clubleader’semailaddress-Forthewebsitesection,pleaseuseGuideDogsfortheBlind’swebsite:guidedogs.com.

5. MOREINFOsection

ABOUT-pleasecopy/paste,butalsocustomizeyourclub'slocationinthehighlightedspaceindicated;usethe2-letterpostalabbreviationforyourstate:GuideDogsfortheBlind–[InsertyourclubCity,State]PuppyRaisersareproudtoraiseguidedogpuppiesforthelargestguidedogschoolinNorthAmerica.

Page 5: GDB Puppy Raising Facebook Account Instructions€¦ · of our mission, puppy raiser recruitment, and online search engine optimization for our brand. This document includes step-by-step

Guide Dogs for the Blind Puppy Raising Facebook Account Instructions | Version: May, 2019

COMPANYOVERVIEW-pleasecopy/paste:

GuideDogsfortheBlind(GDB)providesexceptionalguidedogsforindividualswhoareblindorlowvision.Volunteerpuppyraisersreceiveaguidedogpuppyatapproximatelyeightweeksold,andthepupwillreturntooneofGDB’scampusesforformaltrainingbetween15and17monthsold.Weareresponsibleforteachingthepuppiesgoodmannersandprovidingthemwithcomprehensivesocializationexperiences.Puppyraiserscanhaveotherpetsintheirhomeandifyouarenotabletocommittoraisingapuppyfulltime,therearestillotherwaystogetinvolvedwithourlocalpuppyclub,suchaspuppysitting.And,GDB'spuppyraisingprogramcomplementsmanyFFA,4H,homeschooling,highschool,andcollegeprograms.GENERALINFORMATION-pleasecustomizeUsethisspacetoaddclub-specificinformation,suchaswhereandwhenyoumeet,yourclubsize,etc.Anythingyouthinkwouldbepertinenttosomeonewhomightbeinterestedinjoiningyourclub.

6. STORY-pleasecopy/paste:

GuideDogsfortheBlind(GDB)isanonprofit,charitableorganizationthatwasestablishedin1942toprovideasafemeansofmobilityforpeoplewhoareblindandvisuallyimpaired.GDBisthelargestguidedogschoolinthecountry,andcontinuesitsdedicationtoqualitystudenttrainingservicesandextensivefollow-upsupportforgraduates.Ourprogramsaremadepossiblethroughtheteamworkofstaff,volunteersandgenerousdonors.GDBreceivesnogovernmentfunds.ServicesareprovidedtostudentsfromtheUnitedStatesandCanadaatnocosttothem.Weoperatetwotrainingfacilities(oneisheadquarteredinSanRafael,California—20milesnorthofSanFrancisco,anotherinBoring,Oregon—25mileseastofPortland),andhavemorethan2,000volunteerpuppyraisingfamiliesthroughouttheWesternstates.Morethan15,000teamshavegraduatedsinceourfounding,andthereareapproximately2,200activeguidedogteamscurrentlyinthefield.ThispageismoderatedinaccordancewiththeFacebookCommunityStandards(facebook.com/communitystandards)andwewillremovepostsand/orbanaccountsthatviolatethesestandards,orare:-Abusiveorthreateningtowardsanyindividual;-Violatinganylaworindividual'srights;-Fraudulentordeceptive;-Repetitivepostingsorspam;-Off-topicornotrelevant;-Solicitationsoradvertisements.

7. UpdateyourFacebookProfilePicture-pleaseusetheFacebookiconprovidedbyGDB(greensquarewiththegenericpuppyraisinglogoinwhite).ThefileisavailableinthePuppyRaisingonlinemanual(PoliciesandProcedures>MarketingandSocialMedia).

Pleasenote:Thecoverphotoandcontentofaclub’sFacebookpageareentirelythedomainofthepage’sadministrator.PleasejustuseyourbestjudgmentaboutyourFacebookcontent,makingsureitisappropriatetorepresentGuideDogsfortheBlind,andfollowstheGDBSocialMediaGuidelinesforvolunteers.

Page 6: GDB Puppy Raising Facebook Account Instructions€¦ · of our mission, puppy raiser recruitment, and online search engine optimization for our brand. This document includes step-by-step

Guide Dogs for the Blind Puppy Raising Facebook Account Instructions | Version: May, 2019

InstructionsforCreatingaNEWPuppyClubFacebookPagePleasenote:AFacebookbrandpageneedstobetiedtoarealperson'sownFacebookaccount.YoumustbeloggedintoFacebookasyourself;youthenpersonallybecometheadministratorofthepuppyraisingclubpage.Youcanadd/deleteotheradministratorsforthepageasnecessaryonceithasbeencreated.Step-by-StepInstructions

1. Choose"Create>Page"fromFacebook'stopnavigationmenu.2. Choosethe"BusinessorBrand"option.3. Giveyourpageaname.CustomizeyourPageNameexactlyasfollows(donotalterthecapitalization

orpunctuationinordertobeconsistentwithallpuppyclubs):GuideDogsfortheBlind–City,2-LetterStatePuppyRaisers.Example:GuideDogsfortheBlind–Austin,TXPuppyRaisers.

4. Enter"NonprofitOrganization"asthecategory,thenhit"Continue."5. Uploadaprofilepicture.PleaseusetheFacebookiconprovidedbyGDB(greensquarewiththe

genericpuppyraisinglogoinwhite).ThefileisavailableinthePuppyRaisingonlinemanual(PoliciesandProcedures>MarketingandSocialMedia).

6. Uploadacoverphoto.Thiscanbeanythingyou'dlike-preferablyanappropriatephotofromyourclub.PleasemakesurethatthephotoreflectscurrentGDBbranding,includingthemostrecentpuppycoat.

7. Gotothe"About"sectionofthenewPage(2nditeminthelefthandcolumnundertheProfilePhoto).

8. Createausername(thirditeminthe"General"category).Pleasechangeto@GDBCitypuppyraisers(pleasecustomize“city”inthenametoreflectyourclub’slocation,e.g.,@GDBAustinpuppyraisers).Pleaseusetheexactcapitalizationandpunctuationshownintheexample.

9. Completetheremainingsectionsinthe"About"portionofthepageasperthefollowing(refertothescreenshotscontainedinthisdocumentforreference):

BUSINESSINFOsection,updatetheMISSION.Pleasecopy/pastethefollowing:GuideDogsfortheBlindempowerslivesthroughexceptionalpartnershipsbetweenpeople,dogsandcommunities.ADDITIONALCONTACTINFO-Pleaseincludeyourclub/clubleader’semailaddress-Forthewebsitesection,pleaseuseGuideDogsfortheBlind’swebsite:guidedogs.com.MOREINFOsection

ABOUT-pleasecopy/paste,butalsocustomizeyourclub'slocationinthehighlightedspaceindicated;usethe2-letterpostalabbreviationforyourstate:GuideDogsfortheBlind–[InsertyourclubCity,State]PuppyRaisersareproudtoraiseguidedogpuppiesforthelargestguidedogschoolinNorthAmerica.

Page 7: GDB Puppy Raising Facebook Account Instructions€¦ · of our mission, puppy raiser recruitment, and online search engine optimization for our brand. This document includes step-by-step

Guide Dogs for the Blind Puppy Raising Facebook Account Instructions | Version: May, 2019

COMPANYOVERVIEW-pleasecopy/paste:

GuideDogsfortheBlind(GDB)providesexceptionalguidedogsforindividualswhoareblindorlowvision.Volunteerpuppyraisersreceiveaguidedogpuppyatapproximatelyeightweeksold,andthepupwillreturntooneofGDB’scampusesforformaltrainingbetween15and17monthsold.Weareresponsibleforteachingthepuppiesgoodmannersandprovidingthemwithcomprehensivesocializationexperiences.Puppyraiserscanhaveotherpetsintheirhomeandifyouarenotabletocommittoraisingapuppyfulltime,therearestillotherwaystogetinvolvedwithourlocalpuppyclub,suchaspuppysitting.And,GDB'spuppyraisingprogramcomplementsmanyFFA,4H,homeschooling,highschool,andcollegeprograms.GENERALINFORMATION-pleasecustomizeUsethisspacetoaddclub-specificinformation,suchaswhereandwhenyoumeet,yourclubsize,etc.Anythingyouthinkwouldbepertinenttosomeonewhomightbeinterestedinjoiningyourclub.

STORY-pleasecopy/paste:GuideDogsfortheBlind(GDB)isanonprofit,charitableorganizationthatwasestablishedin1942toprovideasafemeansofmobilityforpeoplewhoareblindandvisuallyimpaired.GDBisthelargestguidedogschoolinthecountry,andcontinuesitsdedicationtoqualitystudenttrainingservicesandextensivefollow-upsupportforgraduates.Ourprogramsaremadepossiblethroughtheteamworkofstaff,volunteersandgenerousdonors.GDBreceivesnogovernmentfunds.ServicesareprovidedtostudentsfromtheUnitedStatesandCanadaatnocosttothem.Weoperatetwotrainingfacilities(oneisheadquarteredinSanRafael,California—20milesnorthofSanFrancisco,anotherinBoring,Oregon—25mileseastofPortland),andhavemorethan2,000volunteerpuppyraisingfamiliesthroughouttheWesternstates.Morethan15,000teamshavegraduatedsinceourfounding,andthereareapproximately2,200activeguidedogteamscurrentlyinthefield.ThispageismoderatedinaccordancewiththeFacebookCommunityStandards(facebook.com/communitystandards)andwewillremovepostsand/orbanaccountsthatviolatethesestandards,orare:-Abusiveorthreateningtowardsanyindividual;-Violatinganylaworindividual'srights;-Fraudulentordeceptive;-Repetitivepostingsorspam;-Off-topicornotrelevant;-Solicitationsoradvertisements.

Page 8: GDB Puppy Raising Facebook Account Instructions€¦ · of our mission, puppy raiser recruitment, and online search engine optimization for our brand. This document includes step-by-step

Guide Dogs for the Blind Puppy Raising Facebook Account Instructions | Version: May, 2019

InstructionsforPuppyClubFacebookGroupsPleasenote:FacebookgroupaccountsdonotofferthesamefunctionalityasaFacebookpage,sotheinstructionsandscreenshotspreviouslyinthisdocumentwillnotapply.Pleasebesurethatyouhavesetyourgrouptobepublic,sothatpeopleinterestedinpuppyraisingand/orGuideDogsfortheBlindcanfindyouandthatGDBcanlinkdirectlytoyourgroupfromourwebsite.

1. PleaseupdatetheDescriptionsectiontothefollowing(cut/paste),customizingthehighlightedareas:

GuideDogsfortheBlind–City,2-LetterStatePuppyRaisersareproudtoraiseguidedogpuppiesforthelargestguidedogschoolinNorthAmerica.Ifyouareinterestedinbecomingapuppyraisingvolunteer,pleasecontactusat[emailaddressand/orphonenumber].GuideDogsfortheBlind(GDB)providesexceptionalguidedogsforindividualswhoareblindorlowvision.Volunteerpuppyraisersreceiveaguidedogpuppyatapproximatelyeightweeksold,andthepupwillreturntooneofGDB’scampusesforformaltrainingbetween15and17monthsold.Weareresponsibleforteachingthepuppiesgoodmannersandprovidingthemwithcomprehensivesocializationexperiences.Puppyraiserscanhaveotherpetsintheirhomeandifyouarenotabletocommittoraisingapuppyfulltime,therearestillotherwaystogetinvolvedwithourlocalpuppyclub,suchaspuppysitting.And,GDB'spuppyraisingprogramcomplementsmanyFFA,4H,homeschooling,highschool,andcollegeprograms.GuideDogsfortheBlind(GDB)isanonprofit,charitableorganizationthatwasestablishedin1942toprovideasafemeansofmobilityforpeoplewhoareblindandvisuallyimpaired.GDBisthelargestguidedogschoolinthecountry,andcontinuesitsdedicationtoqualitystudenttrainingservicesandextensivefollow-upsupportforgraduates.Ourprogramsaremadepossiblethroughtheteamworkofstaff,volunteersandgenerousdonors.GDBreceivesnogovernmentfunds.ServicesareprovidedtostudentsfromtheUnitedStatesandCanadaatnocosttothem.Weoperatetwotrainingfacilities(oneisheadquarteredinSanRafael,California—20milesnorthofSanFrancisco,anotherinBoring,Oregon—25mileseastofPortland),andhavemorethan2,000volunteerpuppyraisingfamiliesthroughouttheWesternstates.Morethan15,000teamshavegraduatedsinceourfounding,andthereareapproximately2,200activeguidedogteamscurrentlyinthefield.ThispageismoderatedinaccordancewiththeFacebookCommunityStandards(facebook.com/communitystandards)andwewillremovepostsand/orbanaccountsthatviolatethesestandards,orare:-Abusiveorthreateningtowardsanyindividual;-Violatinganylaworindividual'srights;-Fraudulentordeceptive;-Repetitivepostingsorspam;-Off-topicornotrelevant;-Solicitationsoradvertisements.

2. Uploadacoverphoto.Thiscanbeanythingyou'dlike-preferablyanappropriatephotofromyourclub.PleasemakesurethatthephotoreflectscurrentGDBbranding,includingthemostrecentpuppycoat.